Theatre Administrative Executive

If you are a dynamic and motivated person who has strong interpersonal skills and more importantly, believe that YOU CAN MAKE A DIFFERENCE to the company, we would like to hear from you.

The Role:

Handle theatre administrative works which include checking of daily reports, movie voucher inventory, theatre payroll submission and promotion tracking etc.

• Assist theatre operation matters and executing marketing promotions.
• Coordinate on the logistic requirement and execution of corporate events and bookings.
• Other duties which may be assigned on a time to time basis.

Requirements:

• Diploma or its equivalent
• At least 2 years in the retail or hospitality industry
• Some training background will be an advantage
• Good working knowledge of MS Office Applications
• Excellent inter-personal and communication skills
• A good team player with positive work attitude
• Singapore Citizen or PR only

Interested candidates please email your cover letter and detailed resume with recent passport size photograph, indication of last drawn & expected salary and date of availability to

The Recruitment Officer

Re: Application for the post of Theatre Executive

Email: [email protected]

(Only shortlisted candidates will be notified)

Responsibilities: -

• Demonstrates effective communication and problem-solving skills.
• Perform various complex account analyses and reconciliation.
• Prepares various financial documents for compliance with regulations.
• Coordinates and maintains billings and reports, verifies all billings are complete and reconciled to the general ledger
• Monitors and submits all periodic financial documents required by Management.
• Handling month-end closing process, and making correction journal entries for account discrepancies, prepares closing journal entries, posts accrual entries, and prepares financial statements
• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for accounting processes and tasks (i.e.: AP & AR process, GL, account reconciliation, etc.) for assigned countries within region.
• Coordinate and liaise with internal parties to support intercompany activities
• Support forecasting and budgeting exercise as per corporate guidelines
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST/WHT/CIT/…), audits, procedures and forms both statutory and internal
• Identify areas for improvement and implement improvements to processes
• Assist in new processes and system implementation when required
• Performs other duties as assigned.

Requirements: -

• Degree or professional accountancy qualification recognized by ISCA
• Min. 2 years of related working experience, preferably with previous audit background
• Strong accounting knowledge and application of accounting standards.
• Have a good command of written and spoken English and Chinese (Must be able to communicate with our overseas offices, including Taiwan and Chinese speaking associates)
• Must be independent, responsible and committed
• Good communication and organizational skills
• Able to work with people at all levels
• Proficient in Microsoft Excel, Word and Powerpoint.
• Experienced with Microsoft Dynamics NAV system preferred, but not a must.
• Excellent analytical skills, meticulous, proactive and result oriented.
• Able to multi-task, work independently and meet deadlines.
• Able to start work immediately or within short notice
• Work experience in regional is preferred. (Taiwan, Malaysia, Philippines, Thailand)
• Singaporeans preferred

Job Description:

• You will provide secretarial and administrative support to the doctors in the Department of Cardiology.
• Your responsibilities will include typing, filing and photocopying of medical reports and other official documents, handling telephone enquiries from patients, taking minutes of meetings and coordinating meetings as well as the doctors’ logistical requirements for overseas conferences.
• In addition, you will also assist the doctors in coordinating undergraduate teachings, weekly educational activities and other related administrative duties.

Job Requirements:

• Diploma in Business Administration or equivalent with at least 2 years’ relevant working experience, preferably in the healthcare sector

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Warehouse Supervisor / Warehouse Executive
• Working Location: Clementi
• Working Hours: 5.25 days (Mon to Fri: 8.45 am - 6 pm, Sat: 7.45 am - 12 pm – Alternate Saturdays)
• Salary Package: Up to $3000 + OT + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Lead and manage warehouse staff.
• Handle employee attendance and rostering.
• Oversee training and onsite HR matters.
• Ensure achievement of KPIs.
• Develop and enforce standard operating procedures (SOPs).
• Maintain communication with stakeholders.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Minimum 1 year of relevant experience.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel, MS Word, and general computer skills.
• Availability to work weekends and/or public holidays on a rotational basis.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #70173 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Responsibilities :

· Bookkeeping activities, filing of documents for accounting and administrative purposes.

· Assist in answering phone calls, replying emails, creating invoices/receipts and other day-to-day activities in office.

· Assist project team in sourcing of materials, making inquiry phone calls to suppliers.

· Assist project team in documentations (eg. creating quotations, invoices etc.).

· Assist in procurement of project materials/office supplies.

· Assist in preparing vouchers for accounting purposes.

· Perform inventory control, data-entry for budget control and operational purposes.

· Perform ad-hoc duties as assigned by management.

Requirements :

· Experience in admin duties and bookkeeping activities are an advantage.

· Proficient in English language.

· Proficient in use of Microsoft Office software.

· Effective communication skills.

· Able to work independently and can perform duties with confident.

· All educational qualifications are welcomed.

Benefits:

• Festive Leave

• Birthday Leave

• 5 days work week

Job Overview:

We are seeking a dedicated and customer-focused IT User Helpdesk Technician to provide technical support and troubleshooting assistance to end users. The ideal candidate will have strong communication skills, a good understanding of IT systems and hardware, and the ability to resolve technical issues quickly and efficiently. You will be the first point of contact for users experiencing technical difficulties, ensuring a smooth and productive work environment.

Key Responsibilities:

• First-Line Support: Provide technical support to end-users via phone, email, or in person, addressing issues related to in-house software.
• Troubleshooting and Issue Resolution: Diagnose and resolve basic to intermediate technical issues.
• User Account Management: Assist with user account creation, password resets, and permissions management in Active Directory or similar systems.
• Documentation: Maintain clear and accurate documentation of technical issues and solutions for future reference, knowledge sharing, and troubleshooting.
• Escalation: Escalate complex or unresolved technical issues to the appropriate IT personnel or third-party vendors as needed.

Applicants who possess the relevant experience or interest are most welcome to apply.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chan Mui Lee (Sandy)

Registration Number: R1108925

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Key Tasks:

• Efficient and smooth handling of import/export shipments - preparation of HBL/HAWB, Mbl/MAWB draft, manifest, billing, input costs, track & trace events, and pre-alert to overseas stations.
• Timely preparation of all related shipping supporting documentations with accuracy and efficiency export such as: Invoices, Packing list, B/L, AWB, C/O, L/C and other relevant shipping documents.
• Coordinating import/export shipment with local & oversea customers, shipping agent, sub-contractor, port agents and truckers for on all import and export related transportation arrangement matters.
• Monitor daily export shipment/delivery requirements.
• Maintaining latest customer contact to ensure quality service provided to customer.
• Adhering continuous improvement procedure through best practice to increase competency level of sea freight related process to achieve performance, quality, compliance and service level growth.
• Handling local & oversea Customer Enquiries
• Closing of P/L Statements within deadline.
• Responsible for warehouse releasing / receiving and labeling.
• Adhere to in-house customers’ requirements.
• Assure proper information flow with sales on changes and/or problems with external customers, with specific focus on air freight concerns.
• Ensure prompt and accurate declaration / information to carrier or co-loader.
• Any other ad hoc additional functions mandated by Management.

Requirements:

• Minimum 2 years of freight forwarding experience
• Both Import and Export Air Freight experience will be an advantage
• Ability to work in a fast-paced and deadline-driven environmentKnowledge of Air Import/Export regulations and documents
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Able to work 5.5 days in a week.

Senso Studio is a dynamic, innovative interior design firm that specializes in creating functional and aesthetically stunning residential and commercial spaces. With a focus on quality and creativity, we aim to deliver exceptional results that bring our clients’ visions to life. We are looking for a motivated and creative Administrative & Marketing Coordinator to join our team on a full-time basis.

Position Overview:

As the Admin cum Marketing Coordinator, you will take on a dual role, handling essential administrative duties while also driving our digital marketing efforts. Your work will primarily focus on content creation, social media management, and running Meta ads to promote the firm’s services and showcase our design projects.

Key Responsibilities:

Administrative Duties:

•⁠ ⁠Provide administrative support, managing day-to-day operations of the office.

•⁠ ⁠Coordinate team schedules, meetings, and appointments.

•⁠ ⁠Handle onboarding of new team members

•⁠ ⁠Organize and maintain both physical and digital filing systems

•⁠ ⁠⁠Support the team with lead distribution

Marketing Duties:

•⁠ ⁠Social Media Management: Curate, create, and schedule engaging content for Instagram, TikTok, and Facebook to showcase the firm’s design projects, services, and industry insights.

•⁠ ⁠Content Creation: Produce high-quality visuals (photos, videos, graphics) and write compelling captions for social media platforms.

•⁠ ⁠Videography & Photography (Bonus): Capture behind-the-scenes content, design transformations, and client projects to create engaging video and photo content. Experience in videography and photography is a plus.

•⁠ ⁠Meta Ads Management: Create and manage Meta (Facebook & Instagram) advertising campaigns to increase brand awareness, generate leads, and drive traffic to the website.

•⁠ ⁠Community Engagement: Respond to comments, messages, and engage with followers to build a strong online presence and foster client relationships.

•⁠ ⁠Content Strategy & Analytics: Develop and implement a content calendar, track engagement metrics, and analyze performance to optimize content strategies.

Qualifications:

•⁠ ⁠Experience: Minimum of 1 year of experience in administrative support and social media marketing, preferably within a design or creative industry.

•⁠ ⁠Skills: Proficiency in social media platforms (Instagram, TikTok, Facebook), content creation tools (e.g., Canva), and Meta Ads Manager. Videography and photography skills are a bonus.

•⁠ ⁠Technical Skills: Knowledge of social media scheduling tools, basic video editing software, and analytics platforms

•⁠ ⁠Strong written and verbal communication skills.

•⁠ ⁠Highly organized with excellent attention to detail and the ability to multitask.

•⁠ ⁠Ability to work independently and collaboratively in a fast-paced environment.

JOB RESPONSIBILITIES

• Handle daily operational administrative duties in sales enquiries and services (via phone, email or in-person)
• Organize any club tour in-person with prospect or membership enquires.
• Work with the Finance Department to reconcile Membership and Financial reporting.
• Process membership application, its supporting and payment for submission to finance and Management in a high degree of accuracy.
• Assist to drive relationships across the Club and identifying new sales opportunities within existing and new memberships / relationships.
• Work together with the team to grow sales and membership revenues and increase excellency in membership services and patronage in Club.
• Assist with the operational and monthly sales reporting; amendments of any forms, S.O.P and policies when necessary, pertaining to membership matters.
• Rotating membership enquiry duty on weekdays and once every weekend or as and when assigned.
• Manage all aspects of event planning, financing and operational administrative duties, meets deadlines and stay within budget for membership events and trips.
• Establish relationship and coordinate with inter-departments and external vendors and suppliers.
• Any other jobs/ duties as assign as and when by the management.

JOB REQUIREMENTS

• Good command of languages, able to speak and write in English & Mandarin fluently.
• Meticulous, detail-oriented and with great responsibility and proactiveness to get things done efficiently.
• Possess a high level of confidentiality and excellent interpersonal and communication skills in handling both employee and member relations.
• Good time management and strong sense of urgency and priorities.
• Ability to perform under pressure and multi-tasking in a fast pace environment.
• Initiate great learning attitude and a good team player who is able to work under pressure and tight deadlines.
• Five-day work week and weekend rotating duties. Must be willing to commit on weekends and event duty (weekends / public holidays).
• Proficient in MS Office (Word, Excel, Outlook), Google forms, EMS and etc.
• Position offered will be based on job skills, work performance and experience (incentive will be determined and awarded accordingly when team’s monthly KPI is met).

BENEFITS

• Company Transport Pick-up/Drop-off point: Simei MRT
• Duty Meals, F&B Discount, Dental / Medical / Insurance coverage
• Family and Friends Hotel Room Rate Globally, Learning & Development Opportunities, Staff Recognition Award

About the Role

Are you a digital marketing expert ready to drive exceptional results? Join our high-growth agency, a Premier Partner of Google and Meta (Facebook), ranked in the top 3% of Google Partners in Singapore.

As a performance marketer at OOm Pte Ltd, you’ll monitor, analyse, and optimise campaigns across various channels, including Google, YouTube, Facebook, Instagram, and LinkedIn. If you’re a motivated go-getter who thrives on challenges and aims for success, we want you on our team!

Key Responsibilities

At our agency, generating real results is our mission! We’re dedicated to help clients achieve the best outcomes while maximising their marketing investments. As a Performance Marketing Executive, you’ll tackle exciting challenges by:

• Boosting Conversion Rates: Exceed industry standards with a commitment to excellence and continuous improvement.
• Uncovering Insights: Dive deep into clients' businesses to uncover valuable insights and exceed expectations.
• Identifying Opportunities: Transform potential flaws into successes through expert analysis and strategic recommendations.
• Crafting Innovative Strategies: Develop and implement groundbreaking digital marketing strategies that highlight OOm’s expertise.
• Leveraging Advanced Analytics: Utilize tools like Google Analytics, Hotjar, SEMRush, and AHRefs to enhance campaign performance.
• Igniting Creativity: Optimize and split-test ad copies while exploring new keywords and audiences to enhance campaign impact.
• Fostering Collaboration: Work across departments to create seamless teamwork and deliver outstanding results for our clients.

We’re looking for you if you have:

• 3+ years of experience in digital marketing
• Proven ability to identify target audiences and develop effective lead strategies
• Proficiency in Google Analytics and a strong ability to derive insights for campaign optimization

The Admin & Operations Executive is responsible for ensuring smooth daily operations and providing administrative support across various departments. This role involves coordinating office activities, managing operational processes, and maintaining efficient systems to enhance productivity and organizational effectiveness.

Roles & Responsibilities

• Provide operational and administrative support to outlets and office.
• Handle procurement activities, including sourcing vendors, obtaining quotations, and negotiating contracts.
• Assist in financial processes, including invoice management, payment processing, and expense tracking.
• Collaborate with the sales team to manage client inquiries, quotations, and follow-ups.
• Assist in the planning and execution of company events, meetings, and initiatives.
• Support cross-departmental collaboration to enhance operational efficiency.

Job Requirements

• Diploma or degree in Business Administration, Operations Management, or a related field.
• At least 1 year working experience in similar role.
• Strong organizational and multitasking skills with attention to detail.
• Excellent verbal and written communication skills.
• Problem-solving skills and the ability to work under pressure.
• Ability to work independently and as part of a team.

• Responsible for the conceptualization, development, testing and scaling of new recipes for the kitchen production and new R&D products.
• To conduct continual testing, improvement and scaling of new and existing product item recipes.
• To conduct sensory evaluation and approval of new products / recipes. Ensure all product creation complies with customer, government and legal regulatory requirements within the country of use.
• To prepare product costings based on raw materials and manufacturing costs.
• Meticulously document and record all work within the company’s databases, including recipes, preparation lists and ordering databases.
• Collaborate with the Marketing department to understand the customers’ needs and requirements and to also assist in troubleshooting customers’ issues (when necessary).
• To develop innovative solutions to help grow and value-add to customers’ requirements, ensuring that any solutions provided are within the stipulated cost parameters and manufacturing capability.
• To facilitate the handover of new product(s) so as to ensure the smooth transition from R&D kitchen to Production.
• To assist the Production Head Chef in all R&D product development matters.
• Any other appropriate duties and responsibilities as assigned.

• Lead Generation: Identify and qualify potential sales leads through various research methods, including outbound prospecting, inbound inquiries, and marketing campaigns.
• Customer Engagement: Initiate contact with prospects and maintain ongoing communication to understand their needs, address questions, and build relationships.
• Product/Service Knowledge: Develop a deep understanding of the company's products or services to effectively convey their value to potential customers.
• Sales Presentations: Deliver compelling sales presentations, both virtually and in writing, to demonstrate the benefits and features of the product or service.
• Negotiation and Closing: Work to understand customer requirements and tailor solutions to meet their needs. Negotiate terms and close deals to meet or exceed sales targets.
• Pipeline Management: Maintain an organized sales pipeline, track opportunities, and provide regular updates to management on the status of leads and deals.
• Sales Reporting: Prepare and submit sales reports, forecasts, and other relevant data to management to inform decision-making and strategy.
• Customer Relationship Management (CRM): Utilize CRM software to keep detailed records of customer interactions, track progress, and schedule follow-up activities.
• Market Research: Stay updated on industry trends, competitors, and customer preferences to adapt sales strategies accordingly.
• Other ad-hoc work assigned by the manager from time to time.

Qualifications and Education Requirements:

• Minimum Technical Institute / Diploma
• At least one year of relevant working experience is preferred.
• Fresh graduate with strong background in related engineering discipline will also be considered.

Requirements:

• Excellent communication and negotiation skills.
• Proficiency in Microsoft word, PowerPoint, Excel and Outlook.
• Fresh Graduates are also welcome to apply

We’re seeking a proactive digital marketing executive to collaborate with internal teams, and effectively communicate with clients. Your expertise will help enhance lead generation, brand engagement and conversions across digital channels. We’re passionate about all things digital and expect that you will be too.

You take ownership of the campaigns you run and love to drive meaningful metrics to the next level. Armed with strong knowledge in analytics mechanisms, you are adept at identifying both issues and opportunities, deploying optimizations to continually better each campaign.

You have a keen eye for details, excellent communication skills, and have at least 1 year of relevant experience in digital marketing. You thrive on collaboration, demonstrate proactivity and leadership, manage your time and priorities with ease, enjoy learning new things, and can execute to a very high standard.

• Collaborate with writers, designers, developers, and other relevant members to ensure timely delivery of high-quality digital content
• Effectively communicate with clients by providing updates on project timelines and addressing concerns promptly.
• Use project management tools to organize tasks, track progress, and ensure smooth project execution. Collaborating with team members to address bottlenecks and enhance efficiency.
• Conduct quality checks, ensure content meets quality standards, aligns with client expectations, and adheres to brand guidelines.
• Provide timely reporting, for client’s campaigns. prepare and handle reporting/data analysis & identify growth opportunities.
• Finding opportunities for renewals, upsell and cross-sells.

Requirements:

• 1 years of agency experience in managing campaigns across multiple industries and market segments, with SEO fundamental knowledge
• Competent in Google Analytics, Google Search Console and popular research Tools such as AHREFS, SimilarWeb, SEMrush
• Detail-oriented and committed to excellence, you take pride in delivering high-quality work and value craftsmanship in everything you do.
• Excellent writing, communication, and presentation skills
• Good project management skills with experience in resource planning and timeline management.
• (Bonus) Client servicing role in prior career
• (Bonus) Experience with Content Management Systems (Wordpress / Drupal / Wix)

Culture:

Pixel Mechanics is a Digital-first, people focused agency in Singapore. We are passionate to bring about intelligent digital products, engaging experiences, and outstanding results for amazing clients around the world. Our company culture is one of passion, empowerment, and action over talk. We are pragmatic, business savvy that equates to fun and hardwork. There are no passengers at Pixel Mechanics, our team is jam-packed with industry-leading specialists spanning the digital spectrum.

Job Purpose:

• Hands-on experience with knowledge of full spectrum of accounts
• Efficiently undertake a range of duties related to the accounting/bookkeeping/treasury function of the business.

Key responsibilities:

1) Perform full spectrum of Accounts Payable, Accounts Receivable and fixed asset function for several legal entities including invoice posting

2) Ensure all disbursements for vendor invoice and staff claims are processed timely and accurately and comply to policies and regulations

3) Work closely with other functions to proactively manage and resolve payment and receivable issues effectively and efficiently

4) Cash management including funding requirement and managing cashflow

5) Prepare month-end reconciliations and journals

6) Assist Snr Accounts Executive in month end closing

7) Assist in-country compliance with government regulations including external audits and tax returns

8) Any other ad-hoc tasks from management

Requirements:

a) Accountancy in Diploma/Degree or equivalent certificate

b) At least 2 years of general accounting experience is advantageous

c) Has prior working experience with China accounts will be preferred.

d) Knowledge of VAT/GST and withholding tax is advantageous

e) SAP Business one experience will be advantage.

f) Knowledge of Microsoft Office. Computer literate with the ability to learn new software applications.

g) Positive working attitude with a high level of initiative

h) Good interpersonal and communication skill

i) Meticulous, able to work independently as well as in a team

j) Work requires willingness to work a flexible schedule.

4) Senior HR Excecutive

• Full spectrum of HR duties including payroll for 55 headcounts
• Monthly daily attendance sheet/KPI /payroll report to be given to the Group HR Mgr in China's Office
• CPF Contributions
• FWL Contributions
• Familiar with MOM website for WPOL and EPOL application/issuance/cancellation of WP/EP
• Maintainence of Worker's confidential information including Bank Account
• Prepare monthly payroll and pass to Accountant for processing
• Monitoring of all staff AL/MC/Childcare/NS Leaves/Maternity Leaves
• Follow up with One NS for NS Claim or Child care leaves for any outstanding claims
• Employees' Insurance including Medical/WICA /Motor insurance renewals
• In charge of 1 Store Executive/1 HR Admin/ 1 Bus Driver
• Arrangement of Bus Driver schedule for pick up and drop off of workers
• Arrangement of apprpriate courses for workers to attend
• Minimum Diploma in HR Studies
• Minimum 3 years HR experience handling payrolls
• Willing to work in Tuas Area (Company Tpt will be provided)

Car Dealer/Car Finance in Sin Ming requires Human Resource Executive

Job Highlights

Competitive Compensation and Benefit Package

Group Hospitalisation, Medical Insurance and Dental Benefits.

Career Advancement, Professional Development Training Workshops

Brand new office with an amazing team culture

A supportive collaborative team

Job Description:

Provide administrative and clerical support to the HR Manager

Responsible for recruitment and selection; post job advertisements on job portals, liaise with recruitment agencies and collaborate -with institutions to fulfil manpower requirements

Expand on new channels to increase leads and improve quality of potential candidates

Screen / review resumes and applications, conduct interviews and coordinate interview arrangements for hiring managers

Responsible for work pass related matters; applications, renewals, cancellations etc

Learning and Development, Planning Training Plan for all staff

Prepare letter of appointment, confirmation, termination, warning, salary revision etc

Maintain and ensure proper records of new hires and resignations

Maintain and ensure proper records of leave administration

Maintain staff uniform inventory

Maintain proper insurance records and ensure timely renewals

Manage tax clearance, government paid leave and NS make-up pay claims

Conduct employee orientation

Any other ad-hoc projects/tasks delegated

Working Hours:

Monday to Friday- 0845am-0545pm

Alternate Saurdays- 0845am- 1245pm

5.25 days work week (alternate Sat off)

Pay range $2500 onwards

Job Requirements:

Degree or Diploma in Human Resource or equivalent

Minimum 3 years of experience in Human Resource administration and recruitment

Able to work under pressure and efficiently in a fast paced environment

Excellent oral, written and interpersonal communication skills

Self-starter, good time management, and effective communication skills

Meticulous with work and tracking of hiring

Adapt at dealing with and engaging people at all levels

Proficient in MS office, outlook

Job Benefits:

Competitive salary

Annual, Birthday and Marriage leave

Dental Claim

Daily lunch provided

Health insurance upon confirmation

Annual bonus (depending on performance)

Staff rate for car rental and trading of cars

Provision of usage of car (depending on performance)

A casual work environment and a fun-loving team

Involved in full spectrum HR ranging from recruitment, onboarding, training & development, performance management, employee engagement and welfare.

Job Scope:

1. Input up-to-date research findings and prospect data into database.
2. Conduct simple research on prospective donors using public sources to help identify new individuals and corporates who could donate, and to help compile profiles to prepare fundraisers.
3. Compile and update donation and fund related information in the departments CRM database.
4. Provide support in preparation of data for development of new data analytics projects, e.g., studying effectiveness of email content.
5. Other basic database admin connected to prospects and donors.

Working Arrangement:

Working Hours:

Location: Nanyang Avenue

Salary: $2000-$2800/Month

Contract Duration: 6 Months (renewable subject to performance)

Requirements:

1. Minimum A-Levels/Diploma qualification
2. Possess experience working on databases and reviewing and collating quantitative data or qualitative information from public sources.
3. Possess some research experience and skills (e.g. academic/study research, market research, fundraising research).
4. Knowledge of MS Office applications including MS Excel and Word.
5. Ability to work on tight deadlines and work independently and in a team.
6. Demonstrate resourcefulness and flexibility.

EA License No.: 96C4864

Reg. No.: R22110485

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

We are looking for a dynamic individual to become the bridge between Bacha Coffee’s online community and the MarComs team, by building relationships with the online audiences through content engagement and moderation across a multitude of online platforms (Instagram, Facebook, Youtube, Google etc) on a global level. The individual will also be liaising with the agency in charge of China social platforms (WeChat, Weibo and Little Red Book) to be on top of online conversations. The ideal candidate would have impeccable problem-solving skills, listen and report online conversations from current/aspiring brand consumers and have excellent communication, with the support of his/her superior(s).

We are growing the team in a time of exciting continued global expansion, and you will have a platform to gain valuable experience and be challenged to think strategically as well as execute in an effective manner a varying range of tasks. You will be working with an energetic and dynamic team with opportunity for career growth and deliver impact with guidance from leaders with strong industry experience.

Primary Relationships:

The position works within the Corporate Communications Team, with the occasional support of the Customer Care department.

The position will have dual reporting; where the incumbent reports directly to the Assistant Marketing Director, alongside the Social Media Team.

Outside the organization, the position coordinates primarily with the brand’s online audiences on all social media channels.

Job Descriptions:

• Engage with all mentions and reposts to continue building a strong sense of community with the brand’s audiences
• Answer all customer queries on social media platforms in a timely manner and, where appropriate, transfer customer’s request to the Customer Care department to obtain specific information and escalate cases if needed
• Monitor daily/weekly/monthly performance on key operational metrics and execute timely interventions to ensure Customer Care matters are resolved
• Create monthly listening reports for the Social Media team
• Identify any challenges, gaps and opportunities in current Community Management SOPs and proactively suggest appropriate improvements and solutions to address them
• Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes
• Abide to Bacha Coffee’s policies and standards whenever addressing any customer online

Requirements:

• At least 2 years of experience in a customer service environment
• Good customer care and excellent communication skills
• Display strong willingness to learn and initiative
• Able to work under pressure and tight timelines
• Experience dealing with local and international markets and customers
• Fluent both written and oral in English; proficiency in other languages would be a plus

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join Us at the upcoming ✨MCI Career Fair✨ on 29 November, 10am – 4pm at Kampung Admiralty‼ Discover