Summary

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. There is a lot that goes into building the most secure yet user-friendly devices in the world. We are a unique Software Development group with a charter to secure our platforms, which include iOS software, iOS Devices, and Mac. We build solutions that are used by our customers, engineering teams, and manufacturing environments. We are looking for a candidate who is passionate about both software and hardware security and enjoys highly technical, hands-on role in a dynamic and fast paced environment. This role will be responsible for testing and securing the Software Development Life Cycle, world-wide hardware manufacturing ecosystem and associated global IT infrastructure. As a member of our fast-paced group, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to surprise and delight billions of Apple’s customers every day. If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple will be your dream job.

Description

Our organisation provides security server-side solution to enable various Apple product security features. As part of security team in this organisation, we are looking for someone who can drive advancements in security practices, proactively identifying security vulnerabilities, fortifying our platforms against emerging threats and enabling continuous innovation. The existing scope of the work includes the following and will be expanded with emerging new technology and new business initiatives.

• Perform penetration testing and vulnerability assessments on software applications, API services, and infrastructure.
• Develop and execute new test plans, methodologies, and tools for assessing hardware and software security.
• Conduct static code analysis to identify and triage application security issues. Work closely with DevOps and engineering teams to remediate application security vulnerabilities and implement security best practices throughout the Software Development Life Cycle (SDLC).
• Perform reverse engineering and forensic analysis on software & hardware to identify security vulnerabilities and its exploitability.
• Rotate between red and blue functions and conduct simulated attacks & defence. Develop security strategies, frameworks, tools, and processes to assess and improve security posture of the organisation.
• Collaborate with hardware design teams to integrate security best practices during product development.
• Document findings, prepare comprehensive reports, and provide detailed security recommendations for remediation.
• Fulfil on-call responsibilities for handling security-related incidents.
• Continuous learning and conduct security research to stay updated on the latest threats, vulnerabilities, attack vectors, and mitigation techniques.

Minimum Qualifications

• Understanding of fundamental IT domains including Networking, Operating Systems, Security Principles, Secure Coding Practices, Cryptography and System Administration.
• Hands-on experience in security penetration testing, red team exercises, Capture The Flag (CTF) competitions or security related hackathons.
• Understanding of software development and secure coding best practices.
• Respect diversity and inclusiveness in a global organisation with ability to collaborate and communicate effectively
• Ability to analyse complex problems, explore the greenfield and devise creative solutions.
• Willingness and ability to travel internationally (up to 1 weeks at a time).
• Strong team player with adaptability

Preferred Qualifications

• Knowledge in reverse engineering and exploit development.
• Understanding of cryptographic algorithms, secure boot, secure firmware update mechanisms is a plus.
• Understanding of hardware architecture, microcontrollers, processors, and firmware development and have knowledge in hardware security tools and techniques (e.g., JTAG, oscilloscopes.) is a plus.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services,

and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you

could accomplish. We’re a diverse collection of thinkers and doers, continually reimagining our products, systems,

and practices to help people do what they love in new ways. This is a deeply collaborative place, where everything

we create is the result of people in different roles and teams working together to make each other’s ideas

stronger. That same passion for innovation that goes into our products also applies to our practices,

strengthening our commitment to leave the world better than we found it.

Description

Apple is seeking a security professional to join its Information Security Response Organization, as part of the

Threat Analysis and Incident Response function. A successful candidate will possess a proven technical

background, relevant Information Security experience with a strong focus in the Incident Response lifecycle. You

will work with a global team of security professionals on a follow-the-sun model with a primary focus on the

identification, containment, and mitigation of security incidents. This role is an integral part of the security controls

Apple uses to protect its customers, brand, and data. This person will have the opportunity to work on technology

and processes with global reach. Apple is an Equal Opportunity Employer that is committed to inclusion and

diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants,

including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or

retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job

application or interview process, to perform essential job functions, and to receive other benefits and privileges of

employment. Please contact us to request accommodation.

Minimum Qualifications

More than 7 years of experience in Information Security with a focus on Incident Response, Security

Engineering, and/or Intrusion Detection

Proficient understanding of incident response automation strategies, with demonstrated ability to implement

them

Proficient understanding of threat modeling, operational threat intelligence, and common attack vectors

Knowledge of web application vulnerabilities with ability to triage/verify OWASP Top 10 issues

In-depth technical knowledge of macOS or Linux Operating Systems

Exceptional analytical and investigative skills with hands-on experience, with demonstrated ability to analyze

endpoint, network, and application logs

Proficient in one or more programming/scripting languages

Excellent verbal and written communication skills

Preferred Qualifications

Experience with disk and memory forensic tools

Experience writing and tuning IDS signatures

Experience triaging malware

Job Description

You will be a member of the Group Information Security Team responsible for responding to threats and incidents to the corporate networks, systems (on-prem and cloud), and digital assets.

Key Responsibilities:

•Perform security monitoring and incident response activities across the scoot networks, leveraging a variety of tools and techniques.

•Manage Security Operations center.

•Detect incidents through proactive “hunting” across security-relevant data sets.

•Ability to correlate multiple events from different devices to identify abnormal behaviour

•Document incident response analysis activities thoroughly

•Develop new, repeatable methods for finding malicious activities

•Provide recommendations to enhance detection and protection capabilities.

•Effectively present technical topics to both technical and non-technical audiences

•Develop and follow detailed operational processes and procedures to appropriately analyze, escalate, and assist in the remediation of information security incidents

•Prioritize multiple high-priority tasks and formulate responses/recommendations in a fast-paced environment

•Prepare documentation for security technical standards, standard operational procedures, and hardening standards.

•Analyse endpoint, network, and application logs

•Assist other IT teams in security-related issues

•Engage with vendors and parent company SIA team members for security reviews.

Requirements:

•Degree in Computer Engineering, Computer Science, Information Systems, or equivalent qualification.

•At least 5-6 years of experience in Cybersecurity Incident and Security Operations.

•Demonstrate experience in Information Security with a focus on Cyber Security Operations, Incident Response and Detection.

•Experience working in the Security Operations Centre and/or Computer Incident Response Team.

•Excellent problem-solving skills combined with hands-on experience doing root cause analysis and post-incident reviews.

•Solid knowledge of computer networks and common protocols

•Knowledge of prominent cyber threat actors and APT groups.

•Experience with Threat Intelligence Platforms.

•Experience with SIEM (especially Splunk).

•Professional security related qualifications (i.e. GCIA, CISSP etc) will be an advantage

•Preferred certifications: CISSP, CISM, CISA, ISMS, TOGAF, SABS

•Good interpersonal skills

The control room operator is accountable to the control room supervisor for the scheduling of security officers, monitoring check calls, responding to telephone and email queries and a variryt of administration duties. This will include compliance, statutory, contractual and company regulations and processes.

o Making sure that all equipment is working properly by visual or testing

o Monitoring system and equipment to ensure functioning properly

o Recording data from systems or writing down information on paper charts

o Controlling all system and monitoring to ensure their functionality

o Maintaining records of daily operations, including schedules and performance

o Responding to alarms by contacting facilities and initiate response procedures

o Documenting events in logbook or computerized system to track performance

o Responding to emergency by operating equipment such as alarm systems, etc

o Monitoring real time data from system and infrastructure installations

This position involves managing office activities, coordinating administrative processes, and implementing policies and procedures to maintain an organized and productive work environment.

Responsibilities:

• Provide administrative support by managing email correspondence, handling phone calls, manage dispatch drivers and facilitating communication within the organization.
• Office Management: Supervise office operations, including maintaining office supplies, equipment, and facilities, ensuring a clean and conducive work environment. This includes our vehicle repair/update/purchase/accident cases/ road tax & insurance. Coordinate with vendors and suppliers for office needs and maintenance.
• Records Management: Maintain and organize records, documents, and files.
• Ability to work independently or in a team setting
• Able to co-ordinate and work with internal and external stakeholders
• Perform other administrative duties as assigned.

Requirements:

• Diploma in any Discipline
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Detail-oriented with a high level of accuracy in work.
• Ability to work independently as well as part of a team.
• Experience in Security Industry preferred.
• Must be able to start work immediately or within short notice.

Provide general administration support and advice to the Facilities Management team, liaising with the Helpdesk Team as required. Update documentation and records using a range of different IT systems to ensure information and data is always maintained and updated to reflect compliance.

-Develop and approve all technological operations and software solution

-Review and inporove company software and techological infrastructure

-Assess company short anf long term technological and software needs

-Design and implement data protection processess

-Strealine company processes efficiently to reduce cost and increase profit

-Monitor budgets and key performance indicators

-Make decision to align with company short and long term goals

-Improve buisness processes, solutions and products through technological and software solution

-Ensure complaince with industry and regulatory standard

Responsibilities for Project Manager

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement

Qualifications for Project Manager

• Bachelor's degree in computer science, business, or a related field
• 3-5 years of project management and related experience
• Strong familiarity with project management software tools, methodologies, and best practices
• Experience seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline

Job Description:

• Control of internal & external team of security manpower to ensure smooth daily operations
• Instill operational discipline to security operations/personnel
• Handle security related issues at deployment sites
• Client Management for security related matters
• Conduct recruitment interview for security officers
• Preparation of operational report

Requirements:

• Fluent in spoken & written English
• Good interpersonal and communication skills
• Possess valid driving licence
• Minimum 3 years of related experience in security
• GCE O Level & above

Job Title: Network/System Administrator (Full-Time)

Job Description:

We are seeking a skilled Network/System Administrator with a solid understanding of networks, and common software and concepts used in system administration. The ideal candidate will also have some familiarity with hypervisors such as VMWare or Proxmox, and some familiarity with Microsoft Entra and/or Active Directory systems.

Responsibilities:

1. Maintain and administer a managed network environment (including VLANs, LAGs, etc).
2. Deploy, manage, and facilitate the deployment of virtualised machines and servers with hypervisors such as VMWare or Proxmox.
3. Perform and implement data backups and disaster recovery plans and operations.
4. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
5. Schedule and perform maintenance, repair, and upgrade tasks as needed.
6. Plan, coordinate, and implement network security measures to protect data, software, and hardware.
7. Plan, coordinate, and implement user helpdesk and user IT policies.

Qualifications:

1. Bachelor's degree or diploma in Information Technology, System Administration, or a closely related field.
2. Experience as a Network/System Administrator, Network Engineer, or similar role.
3. Experience with hypervisors such as VMWare or Proxmox.
4. Experience with various servers and services often deployed as VM guests.
5. CCNA, CCNP, or equivalent experience/qualification. (Ideal, but not required)
6. Solid understanding of the OSI or TCP/IP model.
7. Equivalent experience from any personal project may also be acceptable. (eg: a personal home lab)

Skills:

1. Detailed understanding of networking protocols, network analysis tools, and network security.
2. Strong problem-solving skills.
3. Ability to work in a team environment.
4. Excellent verbal and written communication skills.

• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables.

• Act as the single point of contact for entire scope of activities for the designated account in the areas of Cyber Security System and Services, system infrastructure, implementation, network architecture, security polies enhancement, security patching and risk mitigation, security incidents/audits and as well operation support and system maintenance.

• Plan, coordinate and prepare implementation strategies to meet key project milestones such as delivery, tests and payment milestones.

• Managing integration of various Cyber Security System components of the project including hardware, software installation, testing, business process review, redesign, application compatibility testing, data migration and data conversion etc. Familiar with Cloud System Project and implementation, Cyber Forensic software / package is an advantage.

• Create project specifications, schedules, planning, execution, operation as well as securing of resource requirements.

• Overall coordination and management of cyber security related projects through its whole project lifecycle and ensure that projects are delivered on time.

Requirements:

• Bachelor Degree in Engineering (Computer / Telecommunication), Computer Science / Information Technology or equivalent.

• At least 3 years of experience (as project manager or technical project manager) and proficient in project management (Cloud System Environment) with proven track record of completing multi-million dollar IT projects from contract award to system commissioning within a technically complex and demanding environment.

• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects. Project Management experience in Government IT Services Management is an added advantage.

• PMP / CITPM certification and/or Cyber Security Certification (e.g CISSP) or its equivalent is preferred.

We are looking for a detail-oriented, reliable, and organized Administrative Assistant to join our team on a part-time, remote basis. This entry-level role is ideal for someone seeking flexible hours and simple, task-oriented work. You will be responsible for assisting with various administrative tasks, including filing, data entry, and general organization.

Key Responsibilities:

• Organize, file, and maintain digital records and documents
• Input data accurately and efficiently into our systems
• Perform general administrative tasks to support the team as needed

Benefits:

• Work from home
• Flexible hours to fit your schedule
• Opportunity to gain experience in an administrative role

If you’re a self-starter who is organized, dependable, and looking to start your career in an administrative role, we’d love to hear from you!

Job Description

The successful candidate will join the Information Technology Division, System Technology department and will be responsible for managing Content Delivery Network (CDN) which includes Cyber Security, as well as administering Monitoring and Log Management Tools.

Key Responsibilities include:

• Work closely with CDN providers and application teams to ensure internet websites/mobile apps are healthy in terms of availability, response time and security posture.

• Conduct regular security reviews and finetune WAF and BOT rules to mitigate any cyber threats.

• Administer various monitoring and logging tools, which includes application onboarding and advanced configuration.

• Perform system administration activities such as troubleshooting, root cause analysis and implement corrective/preventive actions during and after an incident.

• Support audit and infrastructure/network security scans, disaster recovery and security related drills and operate within assigned fiscal budget.

• Build automation wherever possible to improve development team’s agility and reduce human errors.

• Explore, learn and deploy new technologies and provide training to the IT community within the company.

• This position requires periodic system administration outside normal business hours.

Requirements:

• Possess a degree in Information Technology or related fields.

• Minimum of 3 years of IT Infrastructure experience with at least 1 year of hands-on experience in managing the infrastructure of an eCommerce website.

• Experience with Akamai or equivalent CDN providers preferred.

• Demonstrate strong knowledge in infrastructure areas such as Content Delivery Network (CDN), Cyber Security (WAF and Bot Mitigation), internet protocols, DNS, virtual server technologies, networking (LAN, WAN, SDN), Integration and Messaging Platform, scripting and monitoring tools.

• Administrator experience with Application Performance Monitoring (APM) tools such as Dynatrace and Log Management System (LMS) such as Splunk.

• Conversant with infrastructure definition tools such as Cloud Formation and Terraform, and with YAML/JSON deployment templates.

• Strong analytical, project management, communications and interpersonal skills.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Responsibilities :

• Analyze and prioritize vulnerabilities based on severity, potential impact and business risk, and collaborate with relevant teams to implement effective mitigation strategies.
• Provide strategic guidance, insights, and direction on technological, cybersecurity, and policy-related topics.
• Lead and participate in the development, implementation, and continuous improvement of incident response procedures, and processes.
• Collaborate with other teams at multiple geographic locations to investigate and document security incidents, root causes, and recommend remediation actions.
• Planning and appraising ongoing assessment of antivirus, application control, firewall, SIEM, VPN, SSL, intrusion detection or intrusion prevention and other network component policies.
• Managing and configuring security systems such as firewalls, intrusion detection and prevention systems, anti-virus software, and other security-related software and hardware.
• Monitoring systems, servers, and networks to detect and respond to potential security threats or suspicious activities.
• Developing and implementing security policies and procedures that ensure the organization’s data and systems are protected against cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify potential security weaknesses and risks to make improvements in the organization’s security.
• Report all security incidents to the home office and work with corporate IT on response and resolution strategy.
• Contribute to the development and execution of security awareness training programs for employees to enhance security awareness and best practices.
• Stay up to date with the latest cybersecurity threats, attack techniques and incident response strategies.

Requirements :

• Bachelor’s Degree in Computer Science/Information Technology or equivalent.
• At least 5 years of experience in a cyber or information security management role.
• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Demonstrated understanding of business processes, IT risk management, and related standards.
• Proficiency in utilizing industry-standard tools for vulnerability scanning, assessment, and penetration testing.
• Excellent problem-solving skills and the ability to think critically under pressure.
• Effective communication and interpersonal skills, with the ability to collaborate across teams and convey technical concepts to non-technical stakeholders.
• Proven track record of staying current with evolving cybersecurity threats and best practices.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as:

- CompTIA Security+

- Certified Information Systems Security Professional (CISSP)

- Certified Information Systems Auditor (CISA)

- Certified Information Security Manager (CISM)

Position Overview

The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.

Responsibilities

1. Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
2. Manage and resolve security Level 2 support tickets per defined SLAs
3. Investigate and analyze security incidents to determine root cause and impact.
4. Report compliance failures to management for immediate remediation.
5. Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.

• Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
• Ensure coverage of malware detection for all managed EDR Agent capable devices.
• Migrate existing server agents from alert-only mode to blocking mode.
• Provide EDR escalation support for agents already installed

1. Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:

• IT Threats and Vulnerabilities Assessments, Protection, and Remediation
• IT security patch management follow-up and reporting
• Firewall rule documentation, review, and approval
• Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
• Validate and maintain operational security documentation.

1. Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
2. Collaborate with cross-functional teams to implement security solutions and technologies.
3. Stay up to date with industry trends and emerging security threats to proactively address potential risks.
4. Assist in the deployment of new security systems.
5. Participate in security audits and assessments to ensure compliance with regulations and standards.
6. Understand the dark and deep web ecosystem.
7. Manage and support the following applications:

• Palo Alto/Firewall
• Network security (Micro-segmentation)

1. Perform other duties as required

Qualifications and Experience

• Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
• Strong professional experience in information security with a focus on security operations and technical support
• Strong Experience with Palo Alto and Crowdstrike platform
• Experience with VPN, SSL and other encryption technologies
• Good knowledge of server, workstation, and Active Directory technologies that impact security controls
• Deep understanding of TCP/IP, DNS and common network services
• Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.

The purpose of the Palo Alto Strategic Leader and Cloud Security Sales at IBM is to drive net new pipeline development and sales progression of IBM Consulting Cybersecurity Services (CSS) client opportunities that incorporate Palo Alto Networks (PANW)’s technology in the broader solution offered by IBM Consulting (IBMC). These opportunities may be part of an even more comprehensive opportunity that an IBMC Lead Client Partner (LCP) is pursuing with or delivering to the client.

The focus of this role will be to develop new and high value IBMC opportunities for the PANW specific CSS portfolio, which currently includes:

· Threat Management, Cyber Trust, X-Force, and Strategy

· Consulting and Systems Integration (C&SI) services and Managed Security Services (MSS)

The CSS PANW portfolio will include all PANW cybersecurity products, including and not limited to:

· Prisma Cloud

· Prisma Access

· Cortex (XSIAM, XDR, Xpanse, XSOAR)

· Strata NexGen Firewalls

The Palo Alto Strategic Leader and Cloud Security Sales role is not a technical role, but a sales role and the individuals in this role will be expected to be/become a PANW subject matter expert (SME), as it pertains how to work with and do business with PANW. To this end, this role requires the ability to articulate, educate, support and be deemed a valued team member for LCPs and CSS consultants in their assigned Geo, Market and/or Industry.

The Palo Alto Strategic Leader and Cloud Security Sales role is client facing. The Palo Alto Strategic Leader and Cloud Security Sales is expected to work with the LCP and CSS Associate Partner (AP) to understand “lay of the land” of the client, including, but not limited to current sales motions, client/industry needs/issues and priorities that are planned, budgeted or currently out of scope and may require CSS advisory services. In conjunction with the LCP and CSS AP, the Business Development Leader is also expected to seek and engage the appropriate Palo Alto individual or teams to solidify teaming and to drive the development of a comprehensive and credible joint sales plan. The Business Development Leaders are to actively participate in key client facing discussions, as well as associated internal and PANW teaming discussions with the sole purpose of aiding the joint teams to qualify, progress and close joint opportunities.

Geo, Market, or Industry specific responsibilities include:

1. Sales Activation:

a. Evangelize the value of the PANW strategic partnership and sharing best ways of working together within and across all of IBMC, including within CSS

b. Build collaborative relationships across IBMC (LCPs and CSS) to expedite teaming, opportunity identification, and deal progression

c. Build collaborative relationships across PANW sales to expedite teaming, opportunity identification, deal progression, as well as possible removal of obstacles to close

2. Sales Enablement:

a. Work with across both parties to promote and educate sellers

i. CSS on PANW products and value propositions

ii. PANW sellers on the value of working with IBMC and its GTM strategies, capabilities, and value propositions

b. Manage, market, and promote CSS offerings and PANW as part of a broader IBMC client engagement

i. Articulate CSS offerings and PANW products strengths, potential weaknesses, and roadmap

ii. Assist in RFI and RFP responses

iii. Assist PANW in understanding client c-suite (above the CISO) requirements and how that translates to project scoping and pricing needs from PANW

iv. Maintain relationships with the Palo Alto product teams

c. Participate in joint events like RSA, IBM Think, Black Hat, PANW Ignite and others

d. Gather, develop (with marketing assistance) and promote win stories to drive greater sales velocity

3. Sales Engagement:

a. Target and track joint pursuits from identification through close, including loss reporting

b. Establish and maintain relationships with PANW product sales specialists to allow for internal PANW advocacy of client needs as it pertains to new opportunities and rapid issue resolution

c. Leading joint account workshops which includes:

i. Work with PANW and internal IBMC teams to identify opportunities to team – who, what, where, why and how

ii. Share best practices and identify risks, if applicable

iii. Outline a joint sales plan with actions, owners and timeline, assigned to individuals

iv. Establish ongoing cadence for joint read-outs to maintain alignment and communicate revisions to plan

v. Engage executives, as needed

vi. Monitor progress for leadership reporting, monthly and quarterly

d. Refresh as needed, PANW knowledge and/or certifications to maintain SME knowledge of market impact and/or industry trends that drive the need and value of CSS offerings and PANW products

Sample governance activities include:

1. Preparing collateral for Geo / Market specific cadence sessions, monthly reviews, and quarterly business reviews

2. Providing color commentary, e.g.win stories, best practices, lessons learned, issues to be resolved, etc., to pipeline, forecasts, and other internal and/or joint performance reports

3. Monitoring and reporting against individual metrics, showing current assumptions, progress to date and actions needed or anticipated to ensure achievement

The successful candidate will meet the following requirements:

1. Knowledge of the relevant CSS offerings portfolio in terms of the value to the client, to IBMC and to PANW

2. Ability to present the value of the strategic partnership and the CSS offerings to clients, PANW field sellers, and LCPs

3. Knowledge of the PANW product portfolio in terms of their value propositions to the client, to IBMC and PANW

4.Maintain an understanding of competitive products and technologies and accurately position PANW products in competitive scenarios.

5. Complete required online PANW sales training

JOB DESCRIPTION

• Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents.
• Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
• Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
• Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.
• Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manage.
• Maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors, manager.

JOB REQUIREMENTS

• Minimum education of GCE "O" or "N" Level certificate
• At least 1 year working experience in a similar position in security & safety operations
• Possesses a valid security licence
• Applicants who have taken RTT will be prioritised
• First Aid and CPR+AED certified
• WSQ Respond to Fire and Hazmat Emergency certified
• 12 hour shift / Work 4 days

BENEFITS

• Company Transport Pick-up/Drop-off Provided
• Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
• Employee Room Rate, Learning & Development Opportunities, Staff Recognition Award

Key Responsibilities

-Proactively seek out potential clients and projects that align with the company’s services.

-Prepare and present proposals, negotiate terms, and secure contracts with clients.

-Conduct market research to identify trends, competitive landscape, and new areas for growth.

-Maintain strong relationships with existing clients, ensuring high levels of client satisfaction and service delivery

-Work closely with operations and management teams to ensure smooth execution of client projects.

-Travel to customer sites to build relationships, understand their security needs and present tailored solutions.

-Prepare regular reports on business development activities, client interactions, and project statuses.

Requirements

-2 years of relevant working experience is advantageous

-Strong communication and interpersonal skills

-Candidate with own transport is advantageous