Provide world class customer care experience and support sales team in achieving team's sales targets on a monthly basis

You will:

• Provide sales reps with 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to delight customers.

We’re looking for someone with:

• Proven customer support experience or good ability to learn.
• Strong phone contact handling and active listening.
• Familiarity with CRM systems and practices.
• Ability to start and get things done
• A team player who works effectively in a team-based organisation, collaborates cross-functionally, and builds support and alignment around goals and objectives.
• Focus on delighting customers. Be maniac about customer experience. Does the CEO pay the bill? People Ops (HR)? No! The customers pay the bill. An excellent way to achieve this is to understand the problems our customers are facing intimately, treat them the way we would like to be treated, and make products we will actually use ourselves.
• Pursue excellence. Hold yourself and everyone to the highest standards. Care about every single detail. Every detail matters when you want to achieve greatness. Good standards are contagious. (Unfortunately, bad standards are too).
• Embrace openness. Put your honest thoughts on the table with each other, have thoughtful disagreements and exchange controversial ideas while caring deeply about each other. This kind of tough love helps us grow.
• Be extremely reliable. Always do what you say you will do. This is the best way to build up trust quickly. Be on time and present. Don’t give bullshit excuses. Don’t make the same mistake twice.
• Attention to detail. Does not let important details slip through the cracks or derail a project.
• Grit. Demonstrates tenacity and willingness to go the distance to get something done.
• Work ethic. Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working hard.
• Communication. Speaks and writes clearly and articulately.

What’s in it for you:

• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house programs to help you grow.
• Other benefits include competitive compensation package and birthday leave.

You should include these in your application:

• CV or LinkedIn profile
• Tell us about a time you had to work on a highly challenging task. How did you overcome it?
• What motivates you?
• What's your favourite food and where do you get it? Why?
• A good way to start is to read about what it is like working at Grain: https://grain.notion.site/Working-at-Grain-96bff3b..

• Coordinate on-site inspections to audit physical conditions and safe work practices.
• Develop company Job Safety Analysis program
• Manage company safety policies and OSHA compliance programs
• Evaluate Health and Safety methods, policies, procedures and programs
• Coordinate and engage in Health and Safety Team. • Develop company health and safety policies and procedures
• Manage information, records and resources for Safety Management Program
• Execute safety training and OSHA compliance programs
• Develop, gather and manage HSE data for corporate HSE reports

• Requirements •
• Must hold Advanced certificate in WSH
• Must have 3 years experience as a WSHC
• Able to start immediately/short notice

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Job Description

• To coordinate work with Production Director, Project Director, Project Managers and supporting team in a team setting;
• To conduct / coordinate / assess site survey and report of site constraints to the client, main contractor and internal project team members, necessary for our work to integrate with site situations;
• To prepare and submit documentation such as Permit To Work (PTW), Risk Assessment (RA), Safe Work Procedures (SWP), method of statement and other necessary documentation that are required by the site and for safety records;
• To oversee and ensuring site safety & workers compliance to safety at work;
• To attend the company’s ISO45000 safety committee meeting and to advise/carry out safety measures, toolbox meetings, safety meetings that adhere to the safety ruling of MOM and any relevant authorities or work site HSE team requirements;
• Identify and propose solutions to any safety near misses and/or new issues;
• Able to keep the Company/Team up to date with industrial safety requirements;
• To effectively interact and coordinate with all internal and external stakeholders and to lead by example with a “can-do” and initiative attitude in managing multiple on-going projects or tasks assigned;
• Cultivate, develop and manage relationships with colleagues and workers as well as clients and potential clients to ensure optimum benefit for the company/group; and
• Perform other tasks and assignments as may be delegated.

Requirements

• At least a good secondary education and those with professional certification or diploma in any discipline will have an added advantage;
• Posses min Advance Certificate in Workplace Safety & Health or equivalent;
• 3 years of relevant work experience in any industry and preference will be given to candidates with working experience in interior design, construction or signage and display systems sectors;
• Able to manage a few job sites at the same time;
• Able to read architectural drawings;
• Adaptive to versatile working hours;
• Knowledge & Involvement in ISO45000 an advantage; and
• Procession of personal vehicles an advantage

• Coordinate at construction sites
• Produce drawings and detailing for approval accurately and efficiently
• Responsible for the effective completion of Architectural Works within agreed time, cost, quality and safety
• Coordination with Architect/ Consultants for technical/ shop-drawings submissions including Authorities’ Approval and materials’ approvals
• Planning and monitoring of architectural materials/ special products requires longer procurement lead times
• Reviewing contract specifications and drawings and raise technical clarification for any discrepancy
• Resolve architectural detailing/ technical issues on site during the architectural work progression phases
• Inform Project Manager on any technical / site problems pertaining to Architectural works.
• Any other duties as assigned.

Requirements:

• Possess with Degree in Architectural or related discipline
• Proficient in AutoCAD
• Lead subcontractors in achieving smooth progress with higher quality standards and minimal defects

Interested applicant are welcome to apply online with updated Resume/CV via Apply Now button

.: Only shortlisted candidate will be notified :.

Goh Bao Ping, Angie

Registration No: R1550478

• Coordinate at construction sites
• Produce drawings and detailing for approval accurately and efficiently
• Responsible for the effective completion of Architectural Works within agreed time, cost, quality and safety
• Coordination with Architect/ Consultants for technical/ shop-drawings submissions including Authorities’ Approval and materials’ approvals
• Planning and monitoring of architectural materials/ special products requires longer procurement lead times
• Reviewing contract specifications and drawings and raise technical clarification for any discrepancy
• Resolve architectural detailing/ technical issues on site during the architectural work progression phases
• Inform Project Manager on any technical / site problems pertaining to Architectural works.
• Any other duties as assigned.

Requirements:

• Possess with Degree in Architectural or related discipline
• Proficient in AutoCAD
• Lead subcontractors in achieving smooth progress with higher quality standards and minimal defects

Interested applicant are welcome to apply online with updated Resume/CV via Apply Now button

.: Only shortlisted candidate will be notified :.

Goh Bao Ping, Angie

Registration No: R1550478

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Stile Boutique Pte Ltd is hiring a Project Coordinator to support with the operational accounting and financial functions of the company.

We are a building material supply industry,the most we supply is good class bungalow,and our customer is architect or contractor.The role would work closely with our boss , customer and supplier, and requires a commitment of about 5.5 days a week .

Project Coordinator

Roles & Responsibilities

(A) Specific :

• Coordinate project stone and tiles cutting works.
• Plan and discuss with sub-contractors on project execution including implementation.
• issue INVOICE ,Purchase Order
• Manage and coordinate project works with main contractor, Architects and fabricator to ensure proper work execution and good workmanship.
• Execute project works based on the drawing / specification. ‘
• Resolve any Clients and House Owner complaints / feedbacks.
• Liaise and co-ordinate with Clients, Consultants and contractors on all project matters.
• Attend site meeting, if applicable.
• Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.
• Coordinate the project work to ensure successful completion as well as hand over to the Clients.

(B) General :

• Maintain all the documentation for the projects.
• Coordinate and work with other departments as well as to supervise the project works.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.
• Job holder without the above qualification but with relevant experience would be considered.
• Fresh Graduate may also apply for this position.
• Experienced in Auto-cad

(B) Knowledge & Skills :

• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)
• Positive and good working attitude, self-motivated and able to work independently.
• A good team player and willing to be stationed in the office.

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Job Scope:

• Client-Employee Matching
• Create and execute innovative marketing campaigns
• Admin and documents management

Requirements:

• Have CEI Certificate / Trained
• Prior marketing background
• Preferably have some related experience
• Experience in handling documents and administrative tasks with precision and care

WFH (Mon-Fri)

Basic Salary ($2000 to $3000) + Commission

Responsibilites:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures
• Organizing, attending, and participating in stakeholder meetings
• Documentation and following up on important actions and decisions from meetings
• Preparation of necessary presentation materials for meetings
• Ensuring project deadlines are met
• Determining and assisting in project changes
• Providing administrative support when required
• Undertaking project tasks as required
• Assist in the development of project strategies alongside the management
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required
• Assessment of project risks and issues and providing solutions wherever applicable
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members
• Adhere to project management calendar for fulfilling each goal and objective

Requirements:

• Working hours & days: 5.5 days work week
• Working location: CBD Area

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days：5 days work week 9am to 6pm
• Working location - Ubi

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

• Provide 100% administrative support to ensure they achieve monthly team targets
• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and manage relevant documents.
• Follow communication procedures, guidelines and policies.
• Go the extra mile to delight customers

Responsibilities:

• Generate purchase and delivery orders and invoices
• Check all payment invoices for accuracy and prepare payments to suppliers
• Liaise with suppliers to place order
• Liaise with customers and installation team and manage installation schedule and routes
• Preparation of sales quotation and follow up with customers on confirmed sales orders

Requirements:

• Able to perform and eager to learn
• Good negotiation and communication skills
• Able to work under pressure
• Computer literate and good communication skill
• Immediate Availability/within short notice
• Working hours & days: 5 days work week, 9am to 6pm
• Working location - Ubi

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.
• Any other duties as assigned

Requirements:

• Degree or Diploma from recognized tertiary establishment in Facility Management / Mechanical Engineering/ Electrical Engineering/ Building Services
• Relevant experience in similar role will be an advantage
• Resourceful, team player and able to work independently
• Must be able to work and / or response after office hours and weekends
• Good interpersonal and problem-solving skills

Responsibilities:

• Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
• Organizing, attending, and participating in stakeholder meetings.
• Documentation and following up on important actions and decisions from meetings.
• Preparation of necessary presentation materials for meetings.
• Ensuring project deadlines are met.
• Determining and assisting in project changes.
• Providing administrative support when required.
• Undertaking project tasks as required.
• Assist in the development of project strategies alongside the management.
• Ensuring projects adhere to necessary frameworks and all documentation is maintained appropriately for each project as required.
• Assessment of project risks and issues and providing solutions wherever applicable.
• Ensure stakeholder views are managed and aligned towards the best solution.
• Facilitate meetings where appropriate and distribute minutes to all project team members.
• Adhere to project management calendar for fulfilling each goal and objective.

Requirements:

• Working hours & days : 5.5 days work week.
• Working location - CBD Area.

Requirements

• Must possess knowledge in interior works, events & exhibition set-up advantage.
• Possess Project Management abilities, Bizsafe certificates, Diploma graduate advantage.
• Focus on detailed & timely work plan & deadlines.
• Related work expertise in Department Stores & Travel Retail advantage.

Work Responsibilities

• Take project brief & coordinate project works.
• Communicate with project teams, suppliers and clients.
• Schedule project works & site coordination.
• Understand importance of project needs, design cost and final installations, obtaining alignments with clients and fulfilling timelines.

Responsibilities:To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
Ensures that all urgent correspondence and enquiries to be carried out efficiently and
reports to operation manager if and when necessary.
You are also responsible to resolve minor issues of a non-technical nature and
to report major issues to operation manager for a solution.
Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.
Essential Functions:Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
Good filing system in hard and soft copies for all enquiries up to completion of order.
Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
To identify new supply source to add to company’s supplier’s database.
Ad-hoc data entry.
Work Location: Tuas

Service Monitoring and Control:

- Regularly monitor services team to ensure optimal performance.

- Track and report on service performance indicators.

- Set up and respond to alerts, addressing potential service issues promptly.

User Support:

- Supervise service desk operations, ensuring effective handling of user requests.

- Follow up with the engineers on the service calls and project status. Provide the status update to end user.

Documentation and Reporting:

- Maintain detailed documentation of service operations, procedures, and configurations.

- Generate regular reports on service performance, incidents, and other key metrics.

Additional Responsibilities:

- Arrange scheduling for engineers, working closely with the end users and engineers.

- Prepare payment advice for suppliers and submit to finance.

- Prepare purchase orders (PO) for factories and suppliers.

- Follow up on stock status to ensure availability and timely delivery.

- Submit service reports to finance for billing purposes.

Qualifications:

- Bachelor’s degree in Mechanical and Engineering, Computer Science, Business Administration, or a related field.

- Proven experience in service operations, administration, or a similar role.

- Strong understanding of service management principles and best practices.

- Excellent problem-solving and analytical skills.

- Strong communication and interpersonal skills.

- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.

- Experience with scheduling, purchase order management, and financial reporting is a plus.

Descriptions:

• Prepare application forms and submit respective Team Leader
• Ensure changes in customer requirement is updated in timely manner before submission for approval
• Issue change request to the internal teams for approval for updates on existing clients accounts.
• Maintain, monitor and update existing data sources on all clients accounts details.
• Draft documents to support the new processes such as account application, account details changes, checklist and templates
• Daily and monthly volume processing reports generation
• Be responsible for all tasks and documents, data updating and safe keeping
• Taking minutes for meetings
• Any other related jobs and assignments as and when assigned.

Requirements:

• Possesses good communication skills with the ability to communicate on all levels
• Ability to systematically work independently and in a team
• Fluent English both in writing and speaking
• Strong interpersonal understanding with an awareness of different cultures within the customer base, team, and organization
• Customer Service or Sales support working experience will be an added advantage

Interested applicants, please send in your latest resume. We regret to inform you that only shortlisted candidates will be notified.

EA License No: 18C9251

EA Personnel No: R22111484