McConnell Dowell is looking to hire a short-term WSH Coordinator (2-3 months contract) for one of our major civil infrastructure projects in Singapore.

About the Role

• Provide advice and assistance to the Workplace Safety and Health Manager for the development, implementation, review and revision of health and safety sections of the Project Execution Plan.
• Participate in project risk assessments and recommend measures to eliminate or minimize any foreseeable risk to any person.
• Investigate and report on all work-related injuries/illnesses and near misses.
• Report, investigate and implement corrective and/or preventive actions resulting from identification of hazards, near-miss incidents and work related illness/injury.
• Report on health and safety matters to the Project Manager and/or Workplace Safety and Health Officer including preparation of incident and loss statistics and monthly summary reports.
• Work to achieve the project safety and health targets.
• Ensure regular site safety inspections of site activities and plant & equipment are carried out.
• Ensure all Singapore statutory requirements for Health and Safety are complied with by the project team.
• Assist in conducting Site Safety Induction for new employees; and ensure they are trained in their roles and responsibilities and are competent to perform the duties allocated to them.
• Organise, plan and conduct weekly toolbox meetings, and ensure pre-start meetings and other safety group meetings are carried out.
• Prepare, compile, review and maintain all necessary site safety records.
• Plan and carry out safety and health inspection of subcontractors.
• Management of medical and emergency response facilities.
• Maintain site personal particulars of employees and advise workforce of required protective equipment.
• Responsibility for dangerous situation security and arranging for local emergency rescue.
• Assist with rehabilitation and return to work processes for injured employees.
• Any other duties as may be required by the Company.

About You

• Ministry of Manpower’s approved qualification course for the Workplace Safety and Health Co-ordinator, i.e. Advanced Certificate in Workplace Safety & Health or equivalent.
• Minimum of 3-4 years experience in the application of safety management principles in the construction-related industry.
• Working knowledge of safety & health risk management process.
• Valid Occupational First Aid Certificate.
• Experience in investigating and reporting safety and health incidents.
• Available within a short notice period and can work for 2-3 months on a short-term contract.
• Alternate 6-day work week.
• Transport pickup is provided at Bukit Batok.

Singapore Raffles Music College is looking for an English Lecturer/Assistant Academic Support Coordinator to support the operations of the Academic Department. As the English lecturer, you will be required to complete relevant English teaching assignments. As the Assistant Academic Support Coordinator, you will support initiatives to develop the academic standards of students beyond the core curriculum. You will be part of a dynamic team working in a fast-paced environment as the college strives for academic transformation.

Key Responsibilities:

• Complete relevant English teaching assignments, including delivery of approved lesson plans, preparation and marking of assessments
• Support initiatives to assist students in meeting academic standards of the College and its Academic Partners
• Research, evaluate and implement teaching strategies and materials to ensure academic quality standards in areas of content, delivery and assessment are met and continually improved.
• Support the Academic Department in the student selection process through conducting relevant entrance tests and promotional activities.
• Provide mentorship, pastoral care and support to students

Job Requirements

• Degree in any discipline
• Self-starter with willingness to explore fresh ideas in student engagement
• Creative problem solver with experience in curriculum management
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Teams, Zoom, Google Meet and Lark
• Knowledge in Korean language will be an advantage
• An understanding of Music and Arts will be beneficial, but not required
• Role includes English teaching assignments; hence any English teaching certifications will be viewed favourably.

BIM Coordinator

• Responsible forcoordination and assistance in BIM implementation on projects;

• BIM Coordination anddaily management of BIM project data sets/workflows and project set up

• Liaise with theAuthority and the Contractor to ensure changes in procedure and standards are

effectively communicated to project teams

• Manage and maintainproject content and source additional content for project teams

• Coordinate with the BIMteam and design team to solve day to day modelling and coordination issues as

required.

• Check model quality andintegrity prior to generation of deliverables before issuing of model information.

• Co-ordinate with LeadBIM modellers of all disciplines to ensure all models are produced on schedule.

• Append all models inNavisworks and run clash analysis tests.

• Hold coordinationmeetings with design team. The checkingshould not only look into clashes, but also to check space proofing including accessibility and maintainability.

BIM coordinator/modeler open for Singapre PR, CITIZEN . (Speaking Chinese is prefer, pls send your CV :

[email protected])

To possess a Diploma or Degree in Electrical / Mechanical Engineering or equivalent

To have at least 5 years of related working experience

Proficient in designing Software (AutoCAD, Revit, etc)

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Sales Coordinator

• Location: Kaki Bukit (Office) 5-Days work week
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: S$2,000 - $ 2,800 (depends on exp)

Job Scope:

• Direct reporting to Sales Manager for daily paper works, co-ordination, and other assigned jobs.
• Answering phone calls, do filing, check and print e-mails.
• Printing of tender specifications and drawings, pick up the quantities from drawings.
• Assisting in compilation of catalogues and presentation slides.
• Extend quotation for existing tenders to clients.
• Co-ordination work with suppliers and clients for samples and catalogue submission.
• Co-ordination with project team on confirm projects for execution.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our client, a Multinational Technology Company, is seeking an Account Coordinator to support their Global Media Sales team by triaging, assigning, and resolving ticket requests received through internal stakeholders, serving as a point of contact to resolve client and stakeholder escalations related to bulk implementation of search optimizations and feature adoption.

This position is focused on consistent execution excellence, compliance and working collaboratively to solve problems. Success measures include task quality and accuracy, stakeholder satisfaction and performance to SLA.

You will be an integral part of an exclusive partnership with a popular subscription-based streaming service, being at the forefront of advertising via TV space, which is a constantly evolving, growing and pioneer of its kind

Responsibilities:

• Support the Media Planning and Sales Account Team across varying tasks including (and not limited to) pulling data via Yield Analytics (Xandr/Internals’ platform), report builds that increase accessibility and accuracy of supply availability at the campaign and marketplace level.
• Build and provide the Account team with all clients facing reporting requests.
• Work with Ops teams for creative flighting and changes
• Track all requests using a ticketing system and work closely with stakeholders to complete tasks, troubleshoot and resolve issues.
• Effectively follow process and guidelines
• Review account health and provide optimization recommendations.
• Coordinate with team members to manage daily team workload and schedules.
• Help foster innovation in tools and processes to make the team more effective and efficient.
• Stay up to date with new product releases and reporting functionality.

Requirements:

• Bachelor’s Degree holder in Marketing, Business or relevant field
• At least 6 months - 1 year of experience in an Advertising, Search, Programmatic, Display ecosystem, ideally within Advertising Operations (AdOps); agencies or advertising platforms
• Critical thinker who is organized and can make decisions based on clear priorities.
• Self-motivated, collaborative, strong communicator across the region and one who is not afraid to contribute and take challenges.
• Well-versed in Microsoft365 – Comfortable looking at data, able to use and learn functions such as VLOOKUP & pivot tables.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

• Support with the preparation of technical reports
• Make sure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Maritime or Engineering.
• At least 2 years of experience in oil trading industry
• Proficient in Microsoft office applications (Words and Excel)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

• Primarily assists the sales team, focusing mostly on managing schedules and the distribution of any sales documentation.
• Able to efficiently respond to customer any e-mail or telephone queries in a calm and friendly manner.
• must liaise between other internal departments or Vendors and the customer to provide the service most suitable to the client’s needs and time restraints.
• Must also be able to work closely with the Sales team to assess the progress of the production department and develop Sales strategy accordingly.

Qualification / Requirement

• Degree or Diploma with 2 to 3 years of working experience in Semiconductor or related field preferred. Also any other qualifications relating to Sales or Marketing is an advantage.
• A Customer Account Executive must be organized and possess a high level of administration ability to effectively manage paperwork.
• Due to the volume of communication that will be required with client, the Customer Account Executive must possess excellent client service skills.

CCompany Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for 25 years. With a team of more than 200 highly experienced professionals, the company is looking for individuals who are passionate about the IT security industry to join their rapidly expanding team.

Location: Tampines (Shuttle bus provided to and from Tampines MRT)

Working hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)

Company transport provided to & from Tampines MRT daily

Benefits

• AWS and 2 months fixed bonus
• Annual salary increment
• Medical and Dental claim

Job Responsibilities

• Compile documents for staff and suppliers for submission to customers
• Assist HR to compile documents for staff and suppliers for submission to customers
• Track clearance status with customers
• Ensure all Traceability Matrix clause has at least 1 design and 1 test case
• Compile Test docs based on test case submission from various teams
• Raise Purchase Requisition / Purchase Order
• Liaise with suppliers and engineers for delivery schedule
• Update Cost Sheet
• Filing project documents for audit purpose
• Generate Certification of Completion for various project milestone sign off
• Enterprise System administration

The Ideal Candidate

• Education qualification in Information Technology, Computer Science or equivalent
• Meticulous and willing to work independently
• Good presentation and communication skills with internal and external stakeholders

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Manage order processing and quotations generation.
• Monitor of delivery shipment.

Requirements:

• GCE O level and above
• At least 2 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Support with the preparation of technical reports
• Make sure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Maritime or Engineering.
• At least 2 years of experience in oil trading industry
• Proficient in Microsoft office applications (Words and Excel)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Respond to sales enquiries and prepare quotations in the timely manner.
• Manage sales and technical support to new and existing customers.
• Supervise and update status of sales quotes and proposals.
• Keep good customer business relationship.

Requirements:

• Diploma in Chemical/Mechanical/Mechatronics Engineering.
• At least 1 year of experience in Mechanical Instrumentation & Controls.
• Strong communication, interpersonal and customer service skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Help in the preparation of sales quotations and monitor their status through follow-up. (training will be provided).
• Support in updating sales opportunities within sales pipeline reports utilizing cloud software.
• Coordinate with suppliers and customers to ensure timely completion of each sales order.
• In charge of order processing, purchasing, invoicing, and coordinate with customers on delivery schedule.
• Coordinate with customers regarding delivery schedules and provide updates on delivery status.

Requirements:

• GCE O level and above
• At least 1 year of relevant working experience.
• Proficient in MS office (Excel, Word, Outlook).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

CCompany Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for 25 years. With a team of more than 200 highly experienced professionals, the company is looking for individuals who are passionate about the IT security industry to join their rapidly expanding team.

Location: Tampines (Shuttle bus provided to and from Tampines MRT)

Working hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)

Company transport provided to & from Tampines MRT daily

Benefits

• AWS and 2 months fixed bonus
• Annual salary increment
• Medical and Dental claim

Job Responsibilities

• Compile documents for staff and suppliers for submission to customers
• Assist HR to compile documents for staff and suppliers for submission to customers
• Track clearance status with customers
• Ensure all Traceability Matrix clause has at least 1 design and 1 test case
• Compile Test docs based on test case submission from various teams
• Raise Purchase Requisition / Purchase Order
• Liaise with suppliers and engineers for delivery schedule
• Update Cost Sheet
• Filing project documents for audit purpose
• Generate Certification of Completion for various project milestone sign off
• Enterprise System administration

The Ideal Candidate

• Education qualification in Information Technology, Computer Science or equivalent
• Meticulous and willing to work independently
• Good presentation and communication skills with internal and external stakeholders

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Provide sales and admin support to business development team.
• Create and follow up on sales quotations made for clients and process purchase orders.
• Liaise with various departments to ensure timely and excellent order fulfilment.
• Resolve customers’ issues and maintain good relationships.

Requirements:

• Diploma and above
• At least 2 years of relevant working experience.
• Familiar with Microsoft Applications, SAP Business One.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

CCompany Profile

Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for 25 years. With a team of more than 200 highly experienced professionals, the company is looking for individuals who are passionate about the IT security industry to join their rapidly expanding team.

Location: Tampines (Shuttle bus provided to and from Tampines MRT)

Working hours: 8.30am – 6pm (Mon – Thu), 8.30am – 5.30pm (Fri)

Company transport provided to & from Tampines MRT daily

Benefits

• AWS and 2 months fixed bonus
• Annual salary increment
• Medical and Dental claim

Job Responsibilities

• Compile documents for staff and suppliers for submission to customers
• Assist HR to compile documents for staff and suppliers for submission to customers
• Track clearance status with customers
• Ensure all Traceability Matrix clause has at least 1 design and 1 test case
• Compile Test docs based on test case submission from various teams
• Raise Purchase Requisition / Purchase Order
• Liaise with suppliers and engineers for delivery schedule
• Update Cost Sheet
• Filing project documents for audit purpose
• Generate Certification of Completion for various project milestone sign off
• Enterprise System administration

The Ideal Candidate

• Education qualification in Information Technology, Computer Science or equivalent
• Meticulous and willing to work independently
• Good presentation and communication skills with internal and external stakeholders

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Bryan Tay @ 97559161
Shortlisted Candidates will be notified

Bryan Tay Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Industry: Construction in landed / A&A & Civil works

Working time: Monday to Friday (8.30 - 5.30pm) & Saturday (8.30 - 5.30pm) / Part Time Role Available

Coordinate with Architect, Structural, M&E members and other team member to resolve any challenge

Familiar with URA, JTC, SCDF, MPA, LTA, PUB, SCDF, NParks, NEA Regulations for A&A for building works including external works

At least 5 years project management and site experience in building construction, civil and structural projects.

Working experience in Residential, Commercial & Mixed Development projects

Job Scope:

Produce & review architectural drawing, solving technical issues

Meeting, site supervision & coordination with sub-contractors, consultants, and others necessary parties

Prepare drawing for construction; as-built drawing for submission, Authority compliances, documents and approval

• Collaborate between internal departments, agents, and pertinent stakeholders concerning trade matters.
• Engage with agency offices to coordinate sales activities, monitor market conditions, and follow up on potential sales leads, collect and analyze data on customer and market trends.

Requirements:

• NITEC and above.
• At least 2 years of shipping experience in ISO tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

project coordinator ( Alum. Trade)

Occupation

Project Coordinator

Job Description & Requirements

Project coordinator

Responsibilities:

· To prepare work order to Malaysia

.prepare material order requisition form for each site need

.Prepare delivery note to send goods to site

.Recieved supplier goods

Prepare undertaking letter for each site

control all material useage for each site

answer in coming call

do documents filing

prepare matter satatement to site

others work related to job site

arranged repare works for changing accessories or water leakage.

· To prepare Work Order and liaise with Production Department for fabrication

· To assist Project Manager in ensuring project executed according to schedule

Requirements:

· Minimum ITE Certificate, Diploma in Architecture / Building / Civil Engineering or equivalent

·able to read AUTOCAD drawing

· 5.5 days per week

Job Description :

• Responsible for design finalization and shop drawings production/material submission for all the facades
• Coordination with specialized sub-contractors, clients, and facade consultants
• Review, coordination, and management of interfaces with other trades
• Facade design and installation management
• Coordinate design drawings with consultants to comply with the requirements of the authorities
• Review project specifications, technical clarifications, and construction drawings
• Supervise architectural works and coordinate with client's representatives, consultants, and sub-con on technical matters
• Ensure all submission of detailed drawings, materials, and mock-ups for early approval
• Ensure all architectural works are carried out as per approved architectural drawings and specifications and all interface details with SWCs works are carried out as per CCSM and Reflected Ceiling Plans.
• Plan, manage and maintain the BIM data in compliance with project requirements
• Create and maintain the project template files to ensure standards
• Coordinate with other departments and engineers to manage and resolve clashes
• Liaise with sub-contractors
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compiling of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Check on-site to ensure that architectural works are carried out according to the construction drawings
• Attend to Architectural materials, sample board, trade demo, and shop drawings submission and submittal review comments from consultants

Job Requirement :

• Bachelor in Architecture / Civil Engineering or equivalent
• Working Location: Jurong East
• Able to commit 6 working days
• Minimum 3 years of Facade experience in Singapore's Main Contractor firm
• Preferable Experience in high-rise facade

• Collaborate between internal departments, agents, and pertinent stakeholders concerning trade matters.
• Engage with agency offices to coordinate sales activities, monitor market conditions, and follow up on potential sales leads, collect and analyze data on customer and market trends.

Requirements:

• NITEC and above.
• At least 2 years of shipping experience in ISO tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Support with the preparation of technical reports
• Make sure the technical drawings, manuals, plans, reports, certificates and documents are accurate and well maintained in a systematic database

Requirements:

• Diploma in Maritime or Engineering.
• At least 2 years of experience in oil trading industry
• Proficient in Microsoft office applications (Words and Excel)

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Manage order processing and quotations generation.
• Monitor of delivery shipment.

Requirements:

• GCE O level and above
• At least 2 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

POSITION RESPONSIBILITY:

• To Introduce in HCS the punch lists collected from the Handover walkthroughs.
• To update the status of the punches in HCS according to the information provided by System Owners.
• To provide information about the punch list status to the different parties involved.
• To collaborate with the System Owners on the activation of the punch closure following the priorities of the Project.
• To collect and file the signed documents related to the punch closure.
• Responsible for introducing the engineering list and their subsequent data in HCS
• Responsible for scanning the different formats or documents justifying punch list closure and to upload them in HCS.
• To collaborate with the Handover Document Controller on the preparation of Handover Dossiers and the official notifications to the client.
• To verity that the information received from site complies with the requirements and Project specifications and conforms requirements by Quality and/or Commissioning
• To verily the proper assignment of Systems, disciplines, categories as well as the description of the punch items in order to assure an appropriate understanding of the defects by all the tears involved in the punch closure, always under the supervision of the System Owners.

Requirements:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering or equivalent
• 5 years relevant experience in similar field

Job place: Jurong Island

Working weekly hours: 60 hours