Customer Service Coordinator cum Purchaser

Location: Pioneer – no transport provide

Salary Range: Up to $3300, depending on relevant job experience

Working Hours: Monday to Friday, 8.30am to 6pm

Job Description:

• Manage order receipts efficiently, prioritizing timely order processing and good customer interactions and relationships.
• Supports the order to cash process with excellence in order processing.
• Registers and processes customer orders in the system received via, electronic mail, phone or through other contact with the customer.
• Ensures order processing is handled correct and in full and is transferred to the transporters (logistics). Raises issues in delivery and/or invoices process with Supervisor.
• Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
• Completes registering / filing / archiving of customer service-related documentation.
• Assures cooperation between customer service regarding administration of customers’ orders.
• Providing ad-hoc general administrative support when assigned.

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

Principal Responsibilities

• Handles customers’ orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates.
• Provide effective responses and rapid resolutions to customer enquiries through close liaison with Operations, Distribution, Sales and Marketing.
• Coordinates the PSO services to customers and internal functions. Ensures all PSO events are recorded and have correct invoices for all PSO events.
• Influence the customers’ perception of Linde primarily through strong customer focus and professionally presented calls and replying emails. Adherence to call and email quality and performance accuracy against defined process.
• Build strong collaborative relationships with other departments particularly Sales, Marketing, Production and Distribution team. Work as a team on the root cause analysis and improvement that involves various department processes as appropriate and to improve business operations.
• Escalate to Customer Service Manager for the complex and non-routine issues. Seek guidance and alignment.
• Accurate and maximum utilisation of SAP functionality in maintenance of customer master database particularly Telequery to capture all customer enquiries.
• Establish compliance with Linde safety standard, policies and procedures
• Evidence a strong personal commitment to Safety in the Customer Service Team
• Promote corporate values of the company.
• Other duties as assigned by supervisor.

Required Qualifications/Experience

• Minimum diploma holder in Business/Marketing/Admin / Supply Chain
• Strong interpersonal skills in customer service
• 2 years’ experience in customer service
• 1 year experience in gas company
• Experience in processing PO/DN

Base Salary + Allowance + Completion Bonus

5.5 day work week (alternate saturdays wfh)

Key Responsibilites:

• Perform full sales coordination process such as : customer service support, sales order entry, invoicing management, procurment of goods and making sure that deliveries have been made.
• Attend to call enquires, create new customer account, following up quotation with present and new customers
• Provide general sales support when ever required including preparing proposals & quotation & contract
• Process orders & maintain of company websites
• Update company online presence with latest promotional offering
• Attend to walk-in customer when ever necessary
• Assist in cold calls, email introduction company profile to new customer
• Follow up with Mainland China supplier for import/export documents
• To perform any other ad hoc duties as assigned by management

Requirements:

• Possess minimum 'N" or 'O' or Higher Education
• Able communicate effectively in english, both spoken and written
• Sales driven and results oriented
• Able to work independently, posses good multi-tasking skill
• Adapt to fast pace enviornment
• Bilingual will be added advantage

Other Information:

• Working hours: 8am - 5.45pm, Monday - Friday
• Performance based commission available

A good career path for someone who wants to kick start their Sales Career.
The Sales Coordinator does administrative duties to help the sales department. She prepares sales-related documents during the sales process, gathers materials, and sets up information kits. The Coordinator keeps a record of sales that have met targets and renews sales contracts. He/She also makes sales enhancement plans with the sales team’s help. He/She prepares monthly sales reports and submits them to the department. This helps them track the progress of sales activities.

A good knowledge of IT ( Microsoft, CRM Salesforce) as well as teleconversation skill.

Job Description :

- Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.

- Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems.

- Follow up on submission status and documentations on projects.

- Controls project plan by reviewing design, specifications, and plan, scheduling changes, and recommending actions.

- Managing the work activities for the group of Sub-Contractors, supervisor and workers.

- Ensure that all legal requirements under the Singapore laws are complied with.

- Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements.

- Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

Requirements :

- Experience in Renovation Coordination at least 1 year

- High profit sharing & attractive allowance provided

- In-house Leads provided

- Responsible, Self-Motivated & Discipline

- Immediate vacancy for full-time

Job Description

• Work with project team to produce shopdrawings, coordination drawings and as-built drawings on Structural, Architectural and MEP aspects ;
• Maintaining and update the complete set of project drawings.

Job Requirement

• Proficient in operating BIM software with Auto cad/Revit/Tekla;
• Minimum 5 years of experience working as BIM Coordinator (Preferably with A1 Main Contractor)

Job Description

• Prepare a lifting plans normal and critical lift plans
• Coordinate and Supervisor overall site lifting activities
• Conduct coordination and logistic meeting with subcontractors
• Visual Inspection of Cranes and lifting equipment’s
• Help site team in planning proper lifting equipment for required lifting works

Requirements

• 5 Years and more as Lifting supervisor/coordinator at construction site
• Lifting appointed person certified will be preferred
• Familiar with rigging techniques of construction material

Job Description:

• Support Project Manager on site execution, coordinate project management activities, resources, equipment, and information.
• Monitor work progress, handle any issue that arise and ensure they can complete on schedule.
• Prepare daily site progress reports, schedule, co-ordinate and monitor the assigned projects.
• Attend kick-off meeting, site meeting, site walk and brief by clients, officers & etc.
• Ensure workers do proper housekeeping daily to maintains safe and clean working environment. And compile with onsite Workplace Safety and Health regulations.
• Ensure all the permit, machinery and materials needed on site is ready and machinery is in working condition before start work.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project

Requirements:

• Minimum 3 years of working experience as supervisor/ Coordinator in construction ndustry / project site work
• Possess Certificate in building construction supervisor’s safety
• Preferably with Class 3 Driving licence.
• Good Interpersonal and Communication skills. Leadership, Problem-solving and multi-tasking skills
• Profound knowledge of construction safety regulations and workflow sequence till handover.

Job Description

Duties and responsibilities:

• Preparation /Processing of sales order and handling of documentations
• Follow-up on status of Sales Quotation and Sales Orders.
• Handle customer enquiries and refer them to the sales representatives/manager in charged
• Responding to feedback in a professional manner and ensure proper channel in response to take action
• Coordinate with internal operation team on delivery schedule or resolve arising issues in a timely manner.
• Preparation of reports on sales forecast; monitor, update and check sales order backlog against customer request delivery time & quantities
• Any other ad-hoc job as assigned by the H.O.D.

REQUIREMENT:

• Minimum 2 years’ experience in sales support or customer service (other administrative positions may be considered)
• Min. GCE ‘O’ Level or Diploma in Business Administration / Accountancy
• Proficient in Microsoft Office, Navision knowledge is a plus
• Able to work in fast paced environment.
• Meticulous and detail-oriented, adaptable and open to changes
• Good work attitude, responsible and self-initiated
• Able to pick up product knowledge for effective communications and coordination

Job Description :

- Determines project schedule by studying project plan and specifications, calculating time requirements, and sequencing project elements.

- Maintains project schedule by monitoring project progress, coordinating activities, and resolving problems.

- Follow up on submission status and documentations on projects.

- Controls project plan by reviewing design, specifications, and plan, scheduling changes, and recommending actions.

- Managing the work activities for the group of Sub-Contractors, supervisor and workers.

- Ensure that all legal requirements under the Singapore laws are complied with.

- Ensure that all standard operating procedures comply with specifications, quality standards, statutory and regulatory requirements.

- Maintains safe and clean working environment by enforcing procedures, rules, and regulations.

Requirements :
- Experience in Renovation Coordination at least 1 year
- High profit sharing & attractive allowance provided
- In-house Leads provided
- Responsible, Self-Motivated & Discipline
- Immediate vacancy for full-time

Job Description:

1. Responsible for daily procurement work (supplier and raw material development, signing of procurement contracts, tracking goods delivery, invoices, supplier management, etc.)

2. Search for best-selling functional foods on the market, integrate relevant information, and communicate with relevant domestic personnel in a timely manner;

3. Responsible for communicating between departments and clients;

4. Responsible for the registration and maintenance of supplier files;

5. Responsible for making, confirming, arranging shipments and tracking arrival dates of purchase orders;

Job Requirement:

1. Candidates majoring in biology or food are preferred; those with procurement experience in the food industry are preferred;

2. Outgoing personality, meticulous and strong communication skills and interpersonal skills;

3. Candidates who are active, creative and independent with problem solving skills are preferred;

4. Proficient in using office software;

5. Candidates who can speak Chinese relatively fluent are preferred;

Roles & Responsibilities:

• Managing deliveries between vessels and vendors
• Provide timely updates to the respective stakeholders
• Close monitoring on docking schedule
• Issuance and Confirmation of NOR with various stakeholders
• Tracking on vessel downtime
• Coordinate meetings between various stakeholders
• Record keeping and documentation to ensure compliance with company policies and procedures.

Requirements:

• Minimum diploma qualification
• Ability to coordinate between different stakeholders and prioritize tasks.
• Strong verbal and written communication skills to coordinate with customers, vendors and internal teams.

Job Description

• RFA/RFI/CVI submission for approval.
• Audit/Site inspection reports closure.
• To obtain approval for relevant samples/materials testing from Architect/Consultants.
• Oversee all architectural finishes works on site
• Review projects specifications, technical clarifications and construction drawings
• Carry out architectural work scheduling, material requistion, cost control, project supervision and documentation
• Coordinate with Architect, Structural and M&E staff members and sub-contractors to resolve related issue
• Ensure quality of work is in compliance with safety regulations

Requirements

• Minimum Diploma in Architectural or equivalent
• Minimum 5 years of experience in local architectural work
• Knowledge in CONQUAS scheme
• Able to lead and work independently

Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

Responsibilities:

· Carry out drawings and coordination works ;

· Monitoring installation works on site ;

· Effective communication and co-ordination between project participants ;

· Resolving site technical issues ;

· Perform other duties or tasks as assigned by immediate superior

Requirements:

· Degree in Civil/Structural Engineering or its equivalent

· At least 8 years relevant working experience as Structural Coordinator in main contractor office

· Proficient in MS Office, Word, Excel and Project Scheduling software

· Bilingual with good communication skills

1. Assist to identify and correct unsafe conditions and work practices;
2. Provide recommendations for improving safety in the workplace;
3. Ensure that all works are performed according to the approved method statement, risk assessment, and SWP;
4. Maintain all equipment and machinery on site and ensure all required certificates are in place;
5. Conduct and keep record of daily WSHE inspection;
6. Carry out daily joint WSHE inspection together with sub-contractor’s WSH Coordinator/ Supervisor and timely rectify any unsafe acts or conditions;
7. Maintain documentation of the company's safety procedures, accidents and related events;

- Assist in ensuring proper execution, quality upkeeping and maintenance of general building facilities relating to building services.

- Attached to maintenance work team and understand all the maintenance and A&A work processes.

- Ensure proper servicing reports submitted accordingly (with before and after photos).

- Act as primary point of contact for client inquiries, complaints, and service requests.

- Ensure all the maintenance activities comply with relevant regulations and industry standards.

- Respond to emergencies and coordinate with relevant authorities.

- Coordinate and oversee the maintenance and repair of pump systems to ensure optimal performance and minimal downtime.

- Maintain comprehensive and up-to-date documentation of maintenance procedures, manuals, and compliance records.

- Assist the FM manager in administration support and some marketing strategy and marketing materials.

- Assist the FM manager to promote the M&E services that we can provide to MCST.

- Coordinate all the FM projects in future.

- Any other ad-hoc duties are required to be carried out.

​Our client is a global leader in gateway services, who is seeking to recruit a Cargo Coordinator. This position is based in Singapore.

Cargo Coordinator

Responsibilities

· Handle and check cargo shipments and documentation.

· Engage airlines and attend to their needs.

· Liaise with third parties like agents.

· Manage a team of cargo handlers.

Requirements

· Nitec or diploma holders.

· Preferably with relevant experience in warehousing and logistics.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

· Create import & export jobs in system till Billing and file closure

· Liaise with Carrier / Co-loader for import shipment arrival & export shipment booking

· Liaise with Internal & External Customers for shipments arrangement

· Handle import & export custom permit

· Liaise with Transporter for import & export cargo handling

· Procure rates with Carrier / Co-loader

· Check origin/destination rate with overseas agent

· Support Sales for quotation

· Any ad-hoc matter assigned by superior

Requirements:

- 5 working days

- Working Location : Bugis

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

Job Description

• Responsible for faciliating compliance with OSH guidelines. Your goal will be to always ensure safe working enviroment and prevent any injuries and accidents.
• Able to conduct risk assessment
• Adhere to all the rules and regulations
• Plan and implement OHS policies
• Emforce preventative measures
• Prepare and present reports on accidents and violations and determine causes
• Oversee workplace repair, installations and any other work that could harm employees' safety

Job Requirement

• At least 1 years of experience as a Safety Coordinator
• Excellent knowledge of legislations and procedures
• Excellent knowledge of potentially hazardous materials or practices
• Experience with writing policies and procedures for health and safety
• Familiarity with conducting data analysis and reporting statistics
• Critical thinker and problem-solving skills
• Great interpersonal and communication skills
• Certificate in occupational health and safety
• As current project, candidate will be based at Tampines project site for at least 2 years
• Bilingual (English & Mandarin), able to read & write due to the document from HQ (Taiwan) is in Mandarin
• Able to start immediately or within a short notice period

Job Responsibilities

• Tracking project timelines, tasks, and milestones through the company's designated software system. Ensure all aspects of the project are updated, organized, and aligned with project goals, allowing stakeholders to easily access current progress reports.
• Act as the primary liaison between clients, vendors, and internal teams to clearly understand and establish the project scope, objectives, timelines, and deliverables.
• Communicate with team members to discuss project status, potential risks, and issues. Proactively address problems by finding practical and efficient solutions, ensuring the project continues to progress without delays or disruptions.
• Source for materials, services, or resources required for the project. Analyze the quotations provided by different suppliers to ensure cost-effectiveness while maintaining quality standards, helping the company to stay within budget.
• Gather data on the status of the project each week and month, summarizing key developments, completed tasks, upcoming milestones, and any potential risks. Submit these reports to relevant stakeholders to keep everyone informed and ensure transparency throughout the project's lifecycle.
• Assign specific roles, duties, and tasks to team members based on their expertise and availability. Ensure that responsibilities are clear and manageable, while also maintaining flexibility to adjust workloads if necessary.
• Manage the work of project team members, providing regular feedback on their performance. Recognize strengths, identify areas for improvement, and provide guidance and support to help the team improve and meet project goals.
• Ensure the project adheres to industry-recognized best practices and quality standards throughout its execution.
• Ensure all deliverables meet or exceed the agreed-upon quality expectations. This involves quality checks, client sign-offs, and ensuring that all project criteria are fulfilled before submission.

Requirements

• Minimum of a diploma in Civil Engineering or equivalent qualification.
• Possession of a Class 3 Driving License.
• Able to work a 5.5-day work week.
• Proficient in English, both spoken and written.
• Technical knowledge in the milling and patching works.

• Source for accommodations and deal with housing agents or dormitory operators including negotiation for the best rental and renewals.
• To manage assignments of housing or dormitories with Area/Operations Managers to achieve and optimise occupancies rate.
• To control, manage, and optimise all costs and expenses management with Area/Operations Managers.
• Coordinate and liaise with HR Business Partner (HRBP) and/or Area/Operations Manager assigned to work with the Accommodation Coordinator on all accommodation matters and issues.
• To brief tenants on house rules, terms and conditions and proper maintenance of accommodation during tenure.
• To provide a schedule and be involve in quarterly inspection of foreign workers’ accommodation with Operations and preparation of reports and submit to Area/Operations Managers, Operations Director and Head, HR/HR Manager.
• To take disciplinary action against non-compliance, if necessary, with Area/Operations Manager.
• Prepare payment request for housing deposit, rental for renewal or new unit, and to any handyman if repair is required through HRBP.
• Notify tenant to pay for utilities. Notify the tenant on a monthly basis to pay and show proof of payment to landlord.
• Assist in opening of new SP account for new property.
• Assist in reviewing tenancy agreement with housing agencies for housing (include meeting the Landlord to update on HDB portal through HRBP when there is change in workers particulars) and getting endorsement of agreement by Area/Operations Manager before seeking approval from Head. HR & Admin.
• Assist in Stamping of Tenancy Agreement for all units through Housing Agencies.
• Handing and taking over property. Includes taking Videos and Photos of the property.
• Arrange to purchase Mattress with Bed frame for tenant, inclusive of preparation of payment request with Finance.
• Arrange any cleaning if tenant did not clear up after moving out, inclusive of preparation of payment request with Finance.
• Arrange any disposal of leftover items that tenant did not clear up after moving out, inclusive of preparation of payment request or process any deduction from deposit by the landlord, and back charge to the operations site.
• Safe keeping of landlord keys in the key press, including assisting to provide key to tenant in the event of loss of key(s).
• Preparation of service charge fee to tenant who request for providing replacement of loss key through HRBP.

Position Requirements:

• Knowledge of on and off-boarding of dormitories and housing.
• Active listening skills/commitment to fully understanding the stakeholder’s point of view.
• Ability to communicate difficult and complex housing choices to internal stakeholders and processing challenges.
• Ability to maintain a non-judgment, non-reactionary, and non-defensive communication style during challenging discussions.
• Exceptional personal skills that permit the candidate to work with a diverse community and build collaborative relationships with a variety of stakeholders.
• Critical thinking skills that enable the candidate to make sound judgments in developing and time-sensitive situations.
• Ability to responsibly prioritise competing tasks but also follow through in a timely manner.
• Ability to follow meticulously proper record-keeping/reporting protocols.
• Ability to follow direction from the HR Manager or Area Manager.
• Ability/Desire to work cooperatively as a time with all stakeholders.
• Availability to occasionally work evenings, weekend and/or on-call hours during emergencies.

Working Location: Airline Road

Responsibilities:

• Coordinate with Customer Service and Warehouse on operation matters
• Process Shipping Document and execute AWBs
• Ensure accurate input of dimension, weight, rates, and other data into system
• Perform check and verification of compliance for DG and Temperature Control cargo
• Send pre-alerts to overseas destination Monitor consol cut-off and cargo lodge in time for urgent shipment

Requirements:

• Good in MS Office – word, excel, PowerPoint
• Able to work in teams & as well as with air operation teams.
• Self-motivator that promotes teamwork among co-workers and willing to learn attitude
• Able to work overtime if require.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Roles & Responsibilities

Just Graduated/ORD-ED/ Looking for a Change?
Look no further!

As the leading industry expert, is the go-to outsourced sales and marketing firm that renowned businesses rely on to increase their market share and brand awareness.

We are now expanding and looking to groom the next leaders of the industry and bring their careers to greater heights.

Responsibilities:

Conduct sales and marketing strategies via face-to-face marketing channels to potential clients
Support and enhance the team's business growth

You can look forward to:

A Competitive Salary & Performance Bonuses
1-on-1 Mentorship
Career Advancement and Progression
Personal Development
Overseas Exposure
Dynamic Working Culture
Requirements:
* Adaptable & Determined
* No Experience Required as Training is Provided

Apply now if you are the next big thing out there :)edited 22:06

Working hours: Mon to Fri, 8:30am to 6pm

Responsibilities

Primary Responsibilities

• Team Collaboration and Progress Monitoring

o Oversee team activities, track performance, and report progress.

• Daily jobs receives and Scheduling Management

o Update and communicate on daily transportation schedules.

• TMS Optimization:

o Implement and improve Transportation Management System features.

• Monthly Billing and Invoicing:

o Prepare and submit accurate billing and invoices.

• Company Culture and Goals:

o Uphold company values and track goal progress.

• Shipment Coordination:

o Arranging import/export shipments and coordinating with freight partners and customers.

o Liaise with air/sea freight co-loaders, shipping lines, and transporters to ensure timely delivery of customer's shipments to/fro various destinations.

• Documentation Processing:

o Handle import/export documentation and ensure compliance.

o Process import/export shipping documentation (Delivery Order, Arrival Notice, Bill of Lading, Permits etc.)

o Other shipping documentation-related responsibilities.

• Administrative Duties:

o Perform billing, cost analysis, and payment follow-up tasks.

o Basic admin duties such as billing, costings, and payment follow-up.

Qualifications Summary

Experience:

• Min 1-2 years of experience in handling shipping/Transportation documentation.

• Experience in managing Air and Ocean freight shipments is preferred,

Education:

Minimum Qualification: GCE O Level

Skills:

Technical Skill Requirements

• Proficient in Microsoft Office Applications