Responsibilities :

• Communication: Clearly communicating goals, expectations, and processes to the team
• Managing workflow: Creating schedules, delegating tasks, and managing employee performance
• Safety management: Implementing safety procedures and regulations, ensuring the security of everyone on site, and ensuring the use of personal protective equipment
• Leadership qualities: Ensuring facilities are safe and in good condition at all times
• Reporting to senior management: Reporting on team member performance and providing feedback to team members
• Monitoring safety hazards: Assessing safety hazards, determining the likelihood of an accident, and conducting regular inspections
• Accountability: Ensuring employee accountability by being aware of employee work assignments and productivity

Responsibilities of a supervisor :

• Training and onboarding new hires
• Ensuring that business goals, deadlines, and performance standards are met
• Collaborating with project managers, engineers, and architects
• Ordering and managing construction materials
• Problem-solving and troubleshooting issues that may interrupt the project's timeline or budget

Turkish restaurant supervisor Job scope:

To be responsible for overseeing daily operations, ensuring high standards of food quality, customer service, and a pleasant dining experience with a Turkish cultural flair. Here are some key responsibilities and aspects to consider:

1. Staff Management & Training

- Oversee hiring, training, and scheduling of staff members to ensure smooth operation.

- Train staff on customer service, Turkish hospitality, and knowledge about Turkish cuisine to provide an authentic experience.

2. Customer Service & Experience

- Ensure that guests are welcomed warmly and have a seamless dining experience.

- Address and resolve customer concerns promptly and efficiently.

- Encourage and maintain a welcoming atmosphere that reflects Turkish culture and hospitality.

3. Menu Knowledge & Quality Control

- Familiarize yourself deeply with the menu and be able to recommend dishes to guests.

- Monitor food quality and presentation to maintain high standards.

- Ensure that Turkish culinary traditions are accurately represented, whether in kebabs, mezes, or traditional desserts.

4. Inventory & Supply Management

- Manage inventory, ensuring all Turkish-specific ingredients are consistently available and fresh.

- Build relationships with suppliers, particularly those who provide specialty items imported from Turkey.

5. Cultural Ambiance & Authenticity

- Oversee the maintenance of restaurant decor and ambiance, ensuring it reflects Turkish culture.

- Arrange for occasional cultural elements like Turkish music or decor to enhance the guest experience.

6. Financial Management

- Monitor daily sales and ensure that revenue goals are being met.

- Handle cash and credit transactions, track expenses, and manage budgets.

7. Marketing & Customer Engagement

- Help promote the restaurant by working on social media strategies, especially highlighting unique Turkish dishes, festivals, or cultural events.

- Engage with local communities and food bloggers to boost the restaurant’s visibility.

Skills Needed:

- Strong leadership and organizational skills.

- knowledgeable of Turkish cuisine and culture.

- Excellent communication skills, especially for interacting with a multicultural customer base.

- Ability to multitask and work efficiently under pressure

- Able to commit and work during weekends and Public Holiday.

Shop Supervisor

Overview:
As an Escape Room Supervisor, you’ll oversee daily operations to ensure a high-quality guest experience and seamless gameplay. This role requires a blend of leadership, strategic oversight, and hands-on management to guide the team in delivering memorable and immersive escape room experiences.

Key Responsibilities:

Guest Experience Management:

Ensure all guest interactions meet the highest service standards, providing strategic guidance on best practices for an engaging guest journey from arrival to departure.

Team Oversight:

Supervise front office team members, maintaining high performance standards and ensuring proper training in both game knowledge and customer service.

Issue Resolution and Conflict Management:

Efficiently handle complex guest issues and team conflicts, escalating matters to management only when necessary. Act as the primary point of contact for guest complaints, ensuring swift and satisfactory resolutions.

Operational Strategy:

Analyze guest feedback to identify trends, recommending actionable improvements in operations and guest experience to upper management.

Staff Development and Training:

Oversee team training programs, focusing on developing team members’ technical skills, game reset proficiency, and troubleshooting abilities. Conduct ongoing performance evaluations and mentor staff to encourage growth.

Scheduling and Roster Management:

Manage team schedules, adapting rosters to match peak times and seasonal demands. Approve and coordinate shift changes in the absence of the Manager.

Game Quality Assurance:

Regularly test and review escape room experiences to ensure that all elements (clues, props, and equipment) are functional and immersive, addressing any operational issues.

Inventory and Vendor Coordination:

Oversee inventory of game materials, office supplies, and merchandise. Coordinate with vendors as needed for maintenance, repairs, or replenishments.

Health, Safety, and Compliance:

Conduct routine safety checks of all rooms and areas, ensuring compliance with company policies and local regulations. Act as a point person in emergency situations, overseeing guest and staff safety.

Marketing and Promotions:

Collaborate with management to implement on-site promotions, seasonal packages, and unique events to drive guest engagement and sales.

What We Need in You:

Experience: Minimum of 3 years in a supervisory role within hospitality, entertainment, or customer service industries, ideally with experience in team management.

Leadership Skills: Strong ability to lead by example, inspire team members, and build a positive and cohesive work environment.

Problem Solving: Quick-thinking and resourceful in resolving operational or guest-related issues.

Technical Knowledge: Basic understanding of AV equipment and electronics to handle light/sound troubleshooting and room setups as needed.

Analytical Skills: Ability to analyze guest feedback and operational data, using insights to recommend improvements to the guest experience.

Flexibility: Willingness to work a flexible schedule, including weekends, evenings, and holidays, adapting to peak industry hours.

Communication and Interpersonal Skills: Exceptional ability to communicate clearly and effectively with guests, team members, and management.

• Conduct client consultations to understand their needs and health concerns.
• Ensure high level of service standards.
• Educate clients on relaxation techniques and post-massage care.
• Perform all healthcare related service like massages, Tuina, Cupping, Gua Sha.
• Perform a variety of massage techniques.
• Maintain detailed and accurate treatment records of clients
• Responsible for the maintenance of cleanliness and neatness of the facilities and treatment room.
• To maintain accurate inventory control records.
• Good communication skills
• Problem-solving skills.
• Dedicated with desire to strive towards excellence
• Any other duties as assigned.

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

*Must be able to work night shift or split shift
*Must be able to work extra hours or weekend if needed

JOB PURPOSE

Provides professional services on corporate secretarial matters for a portfolio of clients, including incorporating and managing corporate structures. This role may require managing a team, and assisting the Manager or Director to streamline processes, increase revenue & productivity and enhance staff morale.

KEY RESPONSIBILITIES

• Manage a portfolio of clients by providing full set of corporate secretarial services;

• Ensure compliance with the Companies Act, Listing Rules and other regulatory and statutory requirements; Maintain good relationship with clients;

• Build opportunities for additional services providing to existing clients;

• Assist in maintaining smooth operation of the team;

• Supervise and review subordinates’ work including performance review and progresses

• Assist to monitor & manage the productivity and effectiveness of the team;

• Oversee issuing of invoices and ensuring payments are made;

• Ensure filing deadlines are met;

• Prepares resolutions and correspondences to clients;

• Provide advices to clients on ad hoc matters;

• Reduce debtors’ days;

• Monitor completion of time sheets; Perform other duties as assigned.

JOB SPECIFIC REQUIREMENTS

• Degree holder; member of ICSA;

• Minimum 6 to 8 years’ relevant experience gained from professional firms/CPA firm/law firm ;

• Prior experience in client servicing environment is an advantage;

• Good knowledge of corporate secretarial practises and be familiar with Companies Act and regulations of regulatory bodies;

• Intermediate knowledge of Viewpoint is preferred.

• Excellent command of both spoken and written English.

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

Identify and qualify new prospects

Increase revenue from existing accounts by identifying and developing new business opportunities

Meet organisational retention and growth targets

Create and nurture new customer relationships

Regularly report to management on results and findings in the area.

Strong qualifying skills include:

Organised and systematic in approach Capable of working independently with little supervision

Client-centric perspective, positive outlook in the face of change, and proactive approach to issue solutions

Capable of maintaining professionalism_ and focus under pressure and tight deadlines

Requirement:

minimum of 5 years of relevant experience in retails of presents, jewellery, and collectibles.

Able to work OT including weekends and public holidays.

Excellent customer service skills and able to interact well with clients.

Manage time effectively with minimum supervision.

Excellent communication skills.

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

The Audit Supervisor is expected to lead various sizes of audit engagements which include planning, performing, reviewing of audit work performed by less experienced personnel and concluding the engagement. He/She works closely with team members to execute the audit plan and ensures the timely completion of the audit engagement. He/She also works closely with clients and manages their expectations to further nurture on-going client relationships. He/She is able to identify unethical behavior and react based on the applicable ethical principles.

The Audit Supervisor operates in work contexts that are less standardization and unanticipated changes can be frequent due to changes in the external environment.

Candidate is required to plan, co-ordinate and supervisor various audit assignments for review by the engagement manager or partner. He/She will manage a portfolio of engagements to deliver high quality audit services. He/She will also provide leadership on audit engagements which include client acceptance process, engagement planning, execution and finalisation of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.

1. Lead and direct high-pressure construction projects, ensuring uncompromising quality and meeting stringent deadlines.

2. Adapt sun exposure or hazard environment

3. Need to hands-on and do not mind to getting hands dirty

4. Must be able to work in day or night shift if required

5. Must be able to work in weekend or public holidays if needed

6. Collaborate seamlessly with stakeholders, architects, and vendors to overcome complex challenges.

7. Present detailed reports, providing effective solutions for critical issues promptly.

8. Exhibit unwavering flexibility, working extended hours, weekends, and frequently traveling between sites.

9. Any other ad-hoc duties assigned

Project Oversight:Oversee and direct construction projects from conception to completion.
Review project plans and specifications to schedule deliverables and estimate costs.

Team Management:Coordinate and supervise construction workers and subcontractors.
Recruit, train, and evaluate new crew members.
Conduct regular team meetings and provide training sessions as needed.

Safety and Compliance:Ensure adherence to all health and safety regulations on-site.
Perform routine site inspections to ensure compliance with safety standards.
Stay updated with advancements in construction safety codes and regulations.

Quality Control:Monitor construction processes to ensure quality work is delivered on time.
Conduct equipment and material inspections to maintain high standards.

-performing regular inspections of the construction site.

-identifying potential safety hazards and managing them accordingly.

-ensuring all personnel comply with health and safety practices, such as wearing

the appropriate protective equipment.

-checking work techniques are correct and safe.

-managing orders and deliveries of building materials.

-assisting project managers with planning work activities.

-completing site reports and other records.

-attending site management meetings.

The Sales Supervisor at The Winery will lead the team to meet and exceed revenue goals while ensuring an exceptional guest experience. This role focuses on managing and motivating the sales team, building strong client relationships, and implementing strategic sales initiatives to increase restaurant traffic, reservations, and event bookings.

Key Responsibilities:

· Develop and maintain relationships with key clients, local businesses, and event planners to drive reservations and event bookings.

· Handle escalated customer inquiries and resolve issues to ensure high levels of guest satisfaction.

· Engage with VIP clients and foster loyalty by offering personalized service and exclusive offers.

· Implement and oversee targeted sales initiatives to maximize revenue from restaurant services, catering, private dining, and special events.

· Collaborate with marketing to create promotional materials, special packages, and seasonal offers.

· Analyze sales trends and adjust strategies to maximize bookings during peak and off-peak times.

· Track and report on daily, weekly, and monthly sales metrics, identifying areas for improvement.

· Provide accurate forecasts and ensure the team meets or exceeds revenue targets.

· Collaborate with restaurant management to develop budgets and set sales objectives.

· Oversee the planning and execution of private events, ensuring that client expectations are met.

· Work closely with the kitchen, service, and operations teams to ensure flawless event delivery.

· Ensure all event details, such as menu preferences and setup, are handled per client requirements.

· Maintain a deep understanding of the restaurant’s offerings, menu items, seasonal specialties, and unique selling points.

· Train the sales team on the restaurant’s products to enhance their ability to recommend items and packages effectively.

Qualifications:

• Education: Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred but not required).
• Experience: Minimum 2 years of experience in a sales or supervisory role within the hospitality industry, preferably in a restaurant or catering environment.
• Skills: Excellent leadership, communication, and customer service skills. Strong knowledge of sales techniques, CRM software, and basic budgeting and reporting.

Working Conditions:

• Flexible working hours, including nights, weekends, and holidays.
• A dynamic team-oriented environment with opportunities for growth.

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Assist the management team in overseeing daily operations, ensuring a seamless dining experience for guests.
• Supervise and support front-of-house staff, providing guidance and assistance as needed.
• Handle guest inquiries, reservations, and special requests with professionalism and efficiency.
• Ensure compliance with restaurant policies, health, and safety regulations.
• Monitor inventory levels of dining room supplies and place orders as necessary.
• Conduct regular training sessions for staff to maintain high service standards.
• Assist in resolving any issues or conflicts that may arise during service.
• Contribute to creating a welcoming and hospitable atmosphere for guests.

Job Requirements

• Previous experience as a Supervisor or similar role in a fine dining or Michelin-starred restaurant.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of Asian cuisine and fine dining service protocols.
• Ability to handle high-pressure situations with grace and professionalism.
• Detail-oriented with a commitment to maintaining high standards.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

Job Description:

• Monitor department performance and report on key metrics.
• Supervise and train team members to maintain high standards.
• Oversee day-to-day operations and optimize workflows.
• Analyse business requirements and adapt to customer needs.
• Maintain a positive attitude and commitment to improvement.
• Communicate effectively with teammates and management.
• Ensure top-notch service delivery and operational excellence.
• Handle heavy equipment as required.

Requirements:

• Relevant experience in F&B supervision.
• Strong leadership and team management skills.
• Hands-on experience implementing operational processes.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Organizational skills and attention to detail.
• Knowledge of health and safety regulations.
• Understanding of operational principles and policies.
• Demonstrated team leadership capabilities.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations,

·Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Bar Supervisor is responsible for overseeing floor operations in Basilico Italian bar, ensuring guests receive exceptional service in line with our standards. This role requires expertise in Italian spirits, general beverage knowledge, and coffee barista skills.

What will I be doing?

As the Bar Supervisor, you will be responsible for the following tasks to maintain high standards:

• Deliver outstanding customer service, keeping guest satisfaction at the core of every action.
• Actively promote the bar's offerings and Italian spirits/cocktails to guests, creating a unique and memorable experience.
• Perform all duties with a focus on safety and cleanliness, ensuring both personal and team safety in the workplace.
• Maintain a strong knowledge of Italian spirits, vermouths, amaro’s, classic cocktails, wines, and beverages, and confidently explain menu items to guests.
• Demonstrate barista skills by preparing a variety of Italian-style drinks with precision and consistency.
• Provide recommendations based on guests’ preferences, dietary restrictions, and taste profiles.
• Complete daily checklists for preparing the bar and floor for service, ensuring everything is ready and up to standard.
• Welcome guests warmly, assisting with bags, coats, or any special requests, and ensuring they feel at home.
• Immediately follow up on guest inquiries and ensure guest satisfaction throughout their visit.
• Take personal responsibility for the guest experience, ensuring each guest has a positive and memorable visit.
• Maintain a clean and organized bar and floor area, adhering to operating and hygiene standards.
• Assist team members with service, keeping a strong team focus and fostering a cooperative atmosphere.
• Display professionalism and a friendly attitude, using polite language and maintaining a positive demeanor.
• Report any accidents, incidents, or issues to management promptly.

What are we looking for?

A Bar Supervisor should bring a proactive attitude and the following qualifications:

• Education in Hospitality, F&B, or equivalent experience.
• Proficiency in English, with Italian language skills a plus.
• Knowledge of Italian spirits, wines, and general bar service.
• Coffee barista skills, with an understanding of Italian coffee culture.
• Enthusiastic and motivated, showing commitment to guest satisfaction and continuous learning.
• Adaptability, responding quickly to the needs of the bar and guests.
• A team player, showing support and cooperation with colleagues to achieve goals.
• Ability to remember and promote menu items confidently.
• Positive attitude and open-minded personality.
• Willingness to work flexible hours as needed.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to enResponsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

·Must be able to work extra hours if neededsure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Join Our Team as an Audit Senior

We're seeking an experienced and talented Audit Senior/Audit Supervisor to lead our audit engagements and contribute to our assurance teams' success.

Key Responsibilities:

- Lead audit engagements of various sizes

- Collaborate with team members for timely completion and high-quality audit work

- Manage client relationships and expectations

- Guide and coach junior staff

- Develop and execute audit plans, programs and verification

Specific Tasks:

- Obtain understanding of clients' businesses and develop tailored audit strategies

- Prepare and document planning procedures

- Perform audit tests of controls and substantive procedures to ensure that these assignments are planned, executed, documented and concluded based on the relevant professional standards

- Address assertions such as existence, completeness, rights, obligations, valuation, accuracy, presentation, and disclosure

- Prepare recommendation letter to client to improve control and enhance business efficiency

- Assist in due diligence, grant audit, compilation and any other special audit services

- Work closely with Audit Manager/Audit Partner

Requirements:

- Degree or Diploma in Accountancy, ACCA, CA or equivalent professional qualification

- 4+ years of relevant audit experience (preferable)

- Strong technical knowledge of accounting and auditing standards

- Strong communication and analytical skills

- Proactive, committed, and team-oriented

- Ability to work independently and manage time effectively

What We Offer:

- Opportunity for professional growth and development

- Challenging and fulfilling career advancement

- Dynamic working environment and practices

- Ongoing training and support

- Unlimited pantry access

- Competitive compensation package

Join Our Team as an Audit Manager

We're seeking an experienced and talented Audit Manager to lead our audit engagements and contribute to our assurance team's success.

Key Responsibilities:

- Lead and manage audit engagements of various sizes and complexity

- Develop and execute audit plans, programs, and verification

- Supervise and coach audit team (Audit Seniors, Audit Assistants, and Junior staff)

- Build and maintain strong client relationships and expectations through regular communication

- Collaborate with Audit Partners and team members for timely, high-quality audit documentation

Specific Tasks:

- Plan, execute, and conclude audit assignments including prepare audit budget

- Ensure compliance with professional standards and regulatory requirements

- Identify and address audit risks and control weaknesses

- Communicate identified risks and issues to clients, providing clear recommendations for resolution

- Work closely with clients to address and resolve issues, ensuring timely and satisfactory outcomes

- Review audit work papers and reports

- Prepare audit recommendations

- Guide and coach junior staff including in house training

Requirements:

- Professional certification (Degree or Diploma in Accountancy, ACCA, CA, or equivalent professional qualification)

- 5+ years of relevant audit experience (preferable)

- Strong technical knowledge of accounting and auditing standards including risk identification, assessment, and mitigation expertise

- Excellent leadership, communication, writing and analytical skills

- Strong client relationship management and interpersonal skills

- Ability to manage time effectively, manage multiple projects and prioritize tasks effectively

- Proactive, committed, and team-oriented

- Positive attitude, problem-solving and leadership abilities

What We Offer:

- Opportunity for professional growth and development

- Challenging and fulfilling career advancement

- Dynamic work environment and practices

- Ongoing training and support

- Competitive compensation package

- Unlimited pantry access

Respond to any questions from guests and follow up with Japanese speaking guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.

Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,
begin your purpose, belong to an amazing global
team, and become the best version of you.

This position is available from January 2025 onwards.

The Housekeeping Supervisor is responsible for maintaining the cleanliness and quality of suites and leaving a positive impact on the guest experience through the active supervision of room attendants.

Primary Responsibilities

Maintains the Cleanliness and Quality of Suites

• Supervises the upkeep of the suites to maintain an immaculate, luxurious and welcoming state according to Raffles Singapore standards. Priority and full attention is given for VIP suites.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through supervision of the team and proper organisation and delegation of duties.

Provides an Experience that Exceeds Residents’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Singapore local SOP, FORBES standards as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.
• Seeks to personalise the resident’s stay whenever possible.

Supervision of the Housekeeping Team

• Leads the Housekeeping - Rooms Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He/she will focus on the well-being, safety, training and development needs of colleagues.
• Plans for adequate shift coverage of the Housekeeping - Rooms team and is able to personally cover any role or duty in their absence.
• Oversees the provision of room supplies, cleaning equipment, linen, and chemicals.

Involvement as a Member of the Housekeeping and Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Undertakes any reasonable tasks and secondary duties as assigned by the Housekeeping Manager.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years in housekeeping position, minimum 1 year as Supervisor.
• Housekeeping/Supervisory experience in luxury hotel/resort.

Competencies

• Technical skills for Housekeeping / Laundry.
• Supervisory and leadership skills – collaborative, enabling, and entrepreneurial.
• Confident and good interpersonal skills to handles all levels of communication to colleagues and guests.
• Use / Knowledge of OPERA and KNOWCROSS.
• Able to solve problems / make decisions within scope.
• Attention to details especially on cleanliness and room presentation.
• Able to work independently, reliable and self-directed.
• Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Restaurant Supervisor Job Description

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Restaurant Supervisor Responsibilities:

• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanit are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring the restaurant’s cash flow and settling outstanding bills.rant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

RESTAURANT CLOSES AT 2 AM IN THE MONING.