Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Direct employees in meeting quality and on-time delivery requirements, and communicate issues to relevant senior managers

Partner with production department in managing workflow and ensuring that employees understand their responsibilities and delegated tasks

Set performance goals and deadlines in alignment with company’s vision, monitor budget, and report variances to senior managers

Monitor team productivity and provide performance evaluations, constructive feedback, mentorship, and disciplinary action when necessary

Receive, track, and resolve complaints from employees and customers

Maintain timekeeping and personnel records

58 RECRUITMENT PTE LTD.

2 GAMBAS CRESCENT #06-22 SINGAPORE 757044

LICENSE NO:19C9772

TEL:67026282

The Housekeeping Supervisor is responsible for maintaining the cleanliness and quality of suites and leaving a positive impact on the guest experience through the active supervision of room attendants.

Primary Responsibilities

Maintains the Cleanliness and Quality of Suites

• Supervises the upkeep of the suites to maintain an immaculate, luxurious and welcoming state according to Raffles Singapore standards. Priority and full attention is given for VIP suites.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through supervision of the team and proper organisation and delegation of duties.

Provides an Experience that Exceeds Residents’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Singapore local SOP, FORBES standards as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.
• Seeks to personalise the resident’s stay whenever possible.

Supervision of the Housekeeping Team

• Leads the Housekeeping - Rooms Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He/she will focus on the well-being, safety, training and development needs of colleagues.
• Plans for adequate shift coverage of the Housekeeping - Rooms team and is able to personally cover any role or duty in their absence.
• Oversees the provision of room supplies, cleaning equipment, linen, and chemicals.

Involvement as a Member of the Housekeeping and Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Undertakes any reasonable tasks and secondary duties as assigned by the Housekeeping Manager.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years in housekeeping position, minimum 1 year as Supervisor.
• Housekeeping/Supervisory experience in luxury hotel/resort.

Competencies

• Technical skills for Housekeeping / Laundry.
• Supervisory and leadership skills – collaborative, enabling, and entrepreneurial.
• Confident and good interpersonal skills to handles all levels of communication to colleagues and guests.
• Use / Knowledge of OPERA and KNOWCROSS.
• Able to solve problems / make decisions within scope.
• Attention to details especially on cleanliness and room presentation.
• Able to work independently, reliable and self-directed.
• Flexible and able to embrace and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

the right to choose something, or to choose to do something, according to what seems most suitable in a particular situation:

at sb's discretion/at the discretion of sb Payment in lieu of notice to redundant workers is at the company's discretion.

exercise/use (your) discretion Economic and institutional constraints can make it difficult for senior managers to exercise discretion in their decisions.

leave it (up) to sb's discretion/leave it (up) to the discretion of sb Top-up insurance cover is left to the discretion of individuals and firms.

Bankruptcy managers have discretion to decide disputes.

broad/complete/considerable discretion

Sales staff were given discretion to offer customers a 10% discount.

Job Description & Requirements

• Taking part in brainstorming sessions and suggesting innovative ideas.

• Assisting with the development and distribution of materials, including brochures, pamphlets, newsletters, and videos.

• Editing and proofreading social media content, videos, press releases, emails, and other communications about clients that will be sent to the public.

• Assisting with the organization and execution of various media and events. Managing materials, filing, copying, and performing other clerical tasks.

• Answering phones, responding to emails and inquiries, and performing other administrative tasks.

• Managing calendars and media lists.

Requirements and skills

• Ability to work under pressure

• High standard of organizational and communication skills

• Problem-solving skills, ability to think on your feet

We regret that only shortlisted candidates will be notified.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

• Senior Marine Supervisor (Piping/Thermal Insulation)

Job Scope: Execute and revise project work plans to cater to changing needs and requirements Supervise works to ensure timely completion and adhere to various standards

Liaise with clients, Managers in preparation for site work and plan schedules Keep Project Manager well informed of status of project and coordinate communications between various departments Liaise with the design specialists on drawings, amendment and re-submission to clients Assist in conducting site measurement and inspections.

Prepare and submit project documents Attend site and office meetings and prepare progress reports to study project and design basis such as scope of work, overall project schedule, basic design data, client specification, client standard drawings, existing drawings, and plot plan.

To assist in prepare piping / Thermal Insulation fabrication schedule, manpower requirements, manhour distribution and execution plan based on the scope of work and approved budget manhour/schedule.

To prepare piping/Thermal Insulation information list and layout and document list following standard procedure created for the project. To prepare piping general specification inclusive of specification for piping & Thermal Insulation standards/drawings.

1. Supervisor ( Complete with site inspection & Measurements) in Marine field.
2. Know the Fabrication ( as per sample).
3. Knows all types of insulation and cladding fabrication knowledge.
4. Know the fitting & Installation.Coordinating and managing the staff team + specialist sub-contractor.
5. Creating and managing team schedules, issues and dispute.
6. Follow all site safety requirements to ensure the safety and wellbeing management of all stakeholder.
7. Keeping the project resourced with plant and materials.
8. Monitoring productivity and providing feedback
9. Problem-solving
10. Monitoring and controlling all aspects as needs.
11. Providing reports on works completed

Min 5 years of working experience in Shipyard Marine Industries with 3 years in supervisory role

Job Requirements: Keen to learn, possess positive attitude and able to work independently /

Driving License

Working hours: Mon to Sat: 8am to 6pm, Sat: 8am to 1pm Required to work on Shipyards / Shifts

All races welcome

Occupation

Marine Supervisor

Job Description & Requirements

• Marine Supervisor (Piping/Thermal Insulation)

Job Scope: Execute and revise project work plans to cater to changing needs and requirements Supervise works to ensure timely completion and adhere to various standards

Liaise with clients, Managers in preparation for site work and plan schedules Keep Project Manager well informed of status of project and coordinate communications between various departments Liaise with the design specialists on drawings, amendment and re-submission to clients Assist in conducting site measurement and inspections.

Prepare and submit project documents Attend site and office meetings and prepare progress reports to study project and design basis such as scope of work, overall project schedule, basic design data, client specification, client standard drawings, existing drawings, and plot plan.

To assist in prepare piping / Thermal Insulation fabrication schedule, manpower requirements, manhour distribution and execution plan based on the scope of work and approved budget manhour/schedule.

To prepare piping/Thermal Insulation information list and layout and document list following standard procedure created for the project. To prepare piping general specification inclusive of specification for piping & Thermal Insulation standards/drawings.

1. Supervisor ( Complete with site inspection & Measurements) in Marine field.
2. Know the Fabrication ( as per sample).
3. Knows all types of insulation and cladding fabrication knowledge.
4. Know the fitting & Installation.Coordinating and managing the staff team + specialist sub-contractor.
5. Creating and managing team schedules, issues and dispute.
6. Follow all site safety requirements to ensure the safety and wellbeing management of all stakeholder.
7. Keeping the project resourced with plant and materials.
8. Monitoring productivity and providing feedback
9. Problem-solving
10. Monitoring and controlling all aspects as needs.
11. Providing reports on works completed

Min 5 years of working experience in Shipyard Marine Industries with 3 years in supervisory role

Job Requirements: Keen to learn, possess positive attitude and able to work independently /

Driving License

Working hours: Mon to Sat: 8am to 6pm, Sat: 8am to 1pm Required to work on Shipyards / Shifts

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

· Responsible for assisting Project coordinator, manager to plan, manage and ensure smooth implementation and monitor of projects assigned from inception to completion on time and of desired quality

· Responsible for assisting to manage and monitor site operation, workers and contractors

· Responsible for effective site administration which include site safety and control of materials and machinery on site

· Support the Project supervisor and manager as needed

· Ensure smooth job operations

· Able to rectify and supervise works done on site

· Other duties as assigned

Requirements:

· Having relevant working experience in construction industry / project site work is beneficial

· Able to read and write in simple English is a plus

· Good interpersonal and communication skills

· Working knowledge of construction tools, machinery and equipment

· Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

· Organizational and Troubleshooting Skills

· Can work well in a team

· Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others

· Can multitask, must help to do general work if required

· Ability to focus and keep calm under pressure

· Ability to keep track of multiple projects

· Possess good work attitude

Job Descriptions

• Includes daily operation requirement for Service & Kitchen crews
• Supervise daily operation
• Managing supplies requirement with suppliers
• Planning work schedules for team members
• Able to prepare all products in absence of cook
• Opening & closing of work stations

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5 days work week

Key Responsibilities

• Supervise the external vendors
• To be the back-up to the existing BE Senior Supervisor
• Taking charge of the the external Agencies Portfolios including managing the assignment and recall of accounts to these vendors.
• Handle escalations with regards to customer complaints and to resolve any issues raised.
• Preparation of monthly updates and reports to the Management
• Handling operational matters within the team
• Any other adhoc duties assigned by the manager / management

Qualifications & Requirements

• Minimally 1 year of work experience in Collection at the Supervisory level.
• Proficient in Microsoft Office
• Fast learner in order to familiarise with our Company's various systems and processes.
• Able to handle complaint/dispute cases, to have good communication and negotiation skills

We are looking for operations supervisor for our eating house.

1. Full timer, can do OT as and when required

2. Ensure cleanliness of everything in the eating house

3. Supervise and manage a team of other staffs to ensure the efficient operation

4. Schedule staff roaster, train new staff if any

5. Manage stall inventory and place orders as needed

6. Provide good customer service

7. Any duties which may be assigned from time to time

8. At least 2 years of experience in F&B outlets, i.e. Food courts, coffee shop and canteen

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Assist the management team in overseeing daily operations, ensuring a seamless dining experience for guests.
• Supervise and support front-of-house staff, providing guidance and assistance as needed.
• Handle guest inquiries, reservations, and special requests with professionalism and efficiency.
• Ensure compliance with restaurant policies, health, and safety regulations.
• Monitor inventory levels of dining room supplies and place orders as necessary.
• Conduct regular training sessions for staff to maintain high service standards.
• Assist in resolving any issues or conflicts that may arise during service.
• Contribute to creating a welcoming and hospitable atmosphere for guests.

Job Requirements

• Previous experience as a Supervisor or similar role in a fine dining or Michelin-starred restaurant.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of Asian cuisine and fine dining service protocols.
• Ability to handle high-pressure situations with grace and professionalism.
• Detail-oriented with a commitment to maintaining high standards.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

OPERATIONS SUPERVISOR

OccupationOperations Supervisor

Job Description & Requirements

Supervising and training employees

Implementing processes to reduce costs

Analyzing and reporting on performance

When you build your own operations supervisor job descr iption, make sure to tailor these duties to the role, based on your company’s requirements.

Oversee efficiency of operational processes

Participate in strategic planning and goal-setting for various business functions, including IT and customer support

Analyze business requirements and customer needs

Research methods to improve operations and reduce costs

Monitor and report on department performance

Supervise and train employees

Provide administrative support (e.g. updating inventory)

Ensure compliance with company policies and regulation

Job Description

1. Able to perform shift work including on weekends, public holidays and ad-hoc deployments when required.

2. Must be responsible, disciplined, and able to lead by example, highly motivated and influence others positively.

3. Primary duty is to assist in safeguarding CHS properties and assets.

4. Secondary duty is to be a Service Ambassador of CHS. In short, to ensure that guests of CHS have a safe and memorable experience.

5. Assist the Assistant Security Manager/ Security Manager in overseeing all aspects of the security function.

6. Overall in-charge of the Fire Command Centre (FCC) during the shift.

7. Perform Witness and Bank Escort duties.

8. Perform Lobby Surveillance.

9. Conduct thorough investigations into any reported incidents and generate incident reports with supporting evidences.

10. Assist in Fire Life and Workplace Safety matters

11. Attend to guests’ complaints

12. Render First Aid treatment, where applicable, to guest and staff.

13. Operate car parking systems and all CCTV monitoring systems.

14. Responsible for planning and deploying the security team

15. Other duties encompass neutralizing any domestic conflicts or criminal activities within CHS, monitoring of CCTVs, security coverage / escorts for VIPs, identify security and safety hazards and report them to superiors.

16. Any other duties as and when assigned by the Assistant Security Manager/ Security Manager

Education and Work Experience

1. GCE ‘N’ Level or equivalent

2. Minimum 2 year of relevant Supervisory experience in security operation

3. Possesses Security Supervisor License and relevant PWM required module certificates.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliancy
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Supervise SPA therapists and other supervisor roles.

At least Diploma in Holistic Massage ( Level 3).

At least 8 years experience, with 3 years in supervisor role.

Willing to work long hours.

Willing to take up additional responsibility as assign by operation manager.

Willing to go for additional training as requested by operation manager

Job Introduction:

This position requires a proactive customer-focused individual with an exceptional eye for detail and the ability to communicate and build relationships at all levels. The person needs to be a forward thinker with a methodical approach, exceptional planning, and excellent organisational and communication skills with the ability to challenge in order to further develop the service offer.

Role Responsibility:

• Assisting Manager with outlet coordination, preparation and overseeing of the daily operations
• Provision of good customer service (attending to guests’ orders, service of food & beverages)
• Assisting in managing retail sales, merchandising and inventory
• Engagement in consultative selling
• To have a full working knowledge of the building including all services
• To work as part of the business support centre and multi-skill in all positions
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm
• Check with guests to ensure satisfaction with each food course and beverages

Job Requirement:

• Service-oriented, dynamic and willing to learn
• At least 2 years of experience in the F&B industry
• Ability to multi task Excellent communicator
• Flexibility that is focused to delivering exceptional customer service
• Good command in both spoken and written English
• Excellent guest service skill