Shipping Coordinator, Customer Service & Billing (Team Leader)

- Managing and checking on daily order send via email or EDI by the customer.

- Manage and creating the order and generating the pick slip from WMS or perform system transaction in customer’s system. SAP, Oracle etc.

- Ensure all the orders are shipped on time and transaction are being done correctly to meet the KPI.

- Ensure all orders are handover to warehouse for pick and pack.

- Liaise with internal teams (e.g., warehouse and traffic teams) to ship the orders out on time.

- Liaise with external teams (e.g., Forwarders, couriers).

- Perform daily shipment booking with the forwarders and preparing the AWB in courier services’ system.

- Ensure the information printed on the AWBs are declared correctly. (Shipper, Ship to, Value, Bill to account, Inco term etc.)

- Ensure the permits are booked timely and correctly.

- Follow up on internal and external customer’s request promptly to ensure all the orders are shipping on time.

- Maintain a good relationship with the customer.

- Prepare the necessary reports (daily activity, receiving and shipping) to be submitted to customer as per requirement.

- Follow up on internal and external customer’s request promptly.

Customer Service Leadership:

- Handle customer inquiries, concerns, and escalations promptly and professionally.

- Implement and maintain customer service standards, policies, and procedures.

Billing Management:

- Supervise billing activities, including billing and GST reports.

- Ensure accurate and timely billing, resolving any discrepancies or issues.

- Collaborate with the finance team to reconcile billing records and financial transactions.

Team Leadership:

- Provide guidance, training, and mentorship to the shipping coordination team.

- Foster a positive and collaborative team culture, encouraging teamwork and open communication.

- Monitor team performance, set targets, and conduct regular performance reviews.

Process Improvement:

- Identify opportunities for process improvement within shipping, customer service, and billing functions.

- Implement streamlined processes to enhance efficiency and reduce errors.

- Stay updated on industry best practices and implement relevant improvements.

Cross-Functional Collaboration:

- Collaborate with other departments such as warehousing, procurement, and sales to optimize overall operations.

- Participate in cross-functional meetings and initiatives to enhance collaboration and communication.

Reporting and Analysis:

- Generate regular reports on shipping, customer service, and billing metrics.

- Analyze data to identify trends, areas for improvement, and opportunities for cost savings.

- Present reports to senior management with actionable insights.

Compliance and Quality Assurance:

- Ensure compliance with shipping regulations, customer service standards, and billing accuracy.

- Implement quality assurance measures to maintain high service standards.

- Stay informed about changes in shipping laws, customer service trends, and billing regulations.

Problem Resolution:

- Handle escalated issues, resolve conflicts, and find solutions to challenges within the team or with customers.

- Implement preventive measures to address recurring problems and enhance overall service quality.

Training and Development:

- Conduct regular training sessions for the team to enhance their skills and knowledge.

- Support continuous learning and professional development opportunities for team members.

Performance Monitoring:

- Track and assess key performance indicators (KPIs) for shipping, customer service, and billing.

- Implement strategies to meet or exceed established performance targets.

REQUIREMENT:

- Candidate must possess a minimum Diploma and above.

- Required language(s): English – Read and written.

- At least 3 to 5 Years of working experience in the related field is required.

- Hardworking and independent.

- Team player and able to multi-task.

- With SAP experience.

- All times compliance to the safety and security protocol/SOP of Omni All In (Singapore) Pte. Ltd.

Optional:

- Operating of Material Handling Equipment (MHE) and ESD equipment if required (Internal or External training will be provided).

- Computer Literate – Proficiency in Microsoft Office e.g., Excel, etc.

- WMS, ORACLE (In-house Training provided)

Job Description

Contact Centre Platforms team is responsible for the design, solutioning and implementation of IT applications for contact centres located worldwide, operate 24 by 7. The solutions involve several technology stacks – including but not limited to computer telephony integration and routing capabilities, voice & screen recording and various integration technologies with backend systems. This team aims to deliver high performance and resilient IT applications to contact centres, supported by other IT infrastructure teams such as network, info security etc.

Our current contact centre system is running on Genesys Engage on prem with Workspace Edition 8.5/9. It handles voice and SMS text channels with integration to a case and knowledge management tool that provides a single interface for contact centre agents to handle interactions with customers. We also have a screen and call recording system with speech analytics on Verint. There is on-going exercise for a next new generation contact centre platform that is scalable, flexible and nimble to support dynamic business needs, improve customer experience and effectively manage contact centre operations at an optimal cost.

We are looking for candidate who is having strong IT programming skills and with positive working attitude. This job assignment will allow you to continue strengthen your technical skills while solving the business challenges, with an ideal platform to develop your leadership skill. It will also provide an opportunity to expose yourself to the SIA contact centre domain knowledge and technical skills on how to manage the existing contact centre platforms.

This role is expected to work based on Singapore office hours, at time you will need to work outside of the office hours due to project deployment or to handle incidents.

What you will do:

• Understand business requirements and propose the technical end to end solution for contact centres. This includes working with relevant IT department such as infrastructure, IT security and network teams to validate the solution proposed before presenting solution to architecture committee for approval.
• Work closely with product owner and project team members (within and beyond the squads) on solutioning/project initiation, implementation and post-implementation support which support phases of SDLC and/or Agile/SCRUM sprints/delivery.
• Maintain and modify the existing SIA Genesys call flow codes, covering Genesys GVP VXML and orchestration ORS SCXML codes, along with the maintenance of the Genesys Agent Desktop application used in the contact centres. This also includes developing and maintaining Genesys middleware code integrating of the contact centre platform to various SIA systems such as CRM, booking system etc.PS: Successful candidate will be exposed to the required technical skill related to contact centre platforms.
• Work with Product Owner to prepare / review test scenarios and test cases, support all UAT related activities to verify that the user requirements are met.
• Provide technical guidance to Level 1 support team
• Work with other technical team members to plan on the contact centre software component upgrade
• Troubleshoot and resolve all technical challenges as appropriate in a thorough and timely manner - prior to and after systems are on production.
• Demonstrate good grasp of contact centre technology and future trend.
• Any relevant ad-hoc duties.
• This is an individual contributor role.

Requirements:

• Possess a degree in Information Technology with minimally 2 years of IT projects experience.
• Strong skills in software development tools and techniques including Java, JavaScript,.Net, Web Services, JSON, SQL, C++,Python with cloud based CICD deployment.
• Experience in various project development lifecycles such as SDLC & Agile/SCRUM delivery
• Excellent communication skills to articulate solutions to technical and non-technical audience and get buy-in
• Strong team player with the ability to take ownership and deliver independently
• Possess initiative, drive and excellent attention to detail
• Able to learn fast, work under pressure with tight deadlines and/or multiple projects
• Preferably but not mandatory, with prior working experience to develop the calls routing flow and interactive voice response (IVR). This includes good understanding of the dependent infrastructure setup required for contact centre platforms such as voice gateway and SIP trunks to manage various contact centre hotlines and virtual desktop infrastructure setup, aligning to cyber security landscape respectively. Any prior technical experience to migrate the on prem contact centre system to cloud-based solution will be an added advantage too.
• PS:The job provides an avenue for the successful candidate to learn and equip oneself with the adequate technical knowledge related to contact centre platforms. This could be in forms of on or off the job training.

Do you have proven track record in Mainframe Db2 Data administration? Are you an expert when it comes to IBM zOS Db2 Administration and SQL scripting?

We’re looking for an IT Mainframe Data engineer – atrium discovery and dependency mapping to:

• integrate the EDP releases according to the EDP release rollout plan

• perform zOS Db2 SQL Tuning

• maintain the zOS Db2 housekeeping

• analyze discovery results and take corresponding actions

• manage RFC and internally built Db2 database artifacts

• provide reports and KPIs

Your team

You’ll be working in the POD Data Integration and Recovery team in Singapore. Our role is to manage the application change requests, implement all the object changes into the different environments, manage Db2 metadata, attend and support installation to production, IPM in context of zOS Db2 and performance tuning monitoring of Db2 changes and consulting for Db2 physical design. As a Mainframe data engineer, you'll play an important role in change and run the bank including CS Transformation.

Your expertise

• ideally 5 years of experience in a similar role, focusing on IBM zOS Db2 Administration, finance sector background a plus

• great IBM zOS Db2 Administration and SQL Scripting skills

• firm grasp of Mainframe zOS operating systems

• knowledge of infrastructure and dependency data, like server and subsystem application relations

• analytical, logical and enjoy solving problems

fluent in English is required to support local client base

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description

The successful candidate will join SIA Group's IT Infrastructure team and will be responsible for the following:
• Work closely with internal stakeholders and external vendors to efficiently manage and deliver EUC projects, ensuring successful implementation within defined timelines and budgets.
• Troubleshoot technical issues related to end-user computing, encompassing both hardware and software components. Proactively address any challenges that may arise, striving to minimize downtime and enhance user experience.
• Take ownership of administering, maintaining, and supporting key Microsoft technologies, including Active Directory, Azure AD, Intune, and O365. Ensure these services are operating optimally and securely.
• Lead a team of EUC field engineers, fostering a collaborative and supportive environment. Identify team skill development opportunities.
• Oversee the management and administration of end-user devices, such as laptops, smartphones, and tablets, ensuring they are up-to-date, secure, and compliant with organizational standards.
• Develop, update, and maintain comprehensive technical documentation, including user guides, process documentation, and training materials. This will facilitate efficient onboarding and support for end-users.
• Collaborate closely with other IT team members and various departments to ensure the seamless delivery of IT services. Promote effective communication and cooperation to achieve common goals.
• Stay abreast of emerging technologies and industry trends. Participate in evaluating and implementing new solutions that align with the organization's evolving needs and improve the overall IT infrastructure.
• Coordinate with vendors and third-party service providers to resolve issues promptly and ensure the efficient delivery of IT services. Maintain strong vendor relationships to leverage expertise and resources when necessary.
• Provide exceptional customer service and support to internal clients regarding EUC-related concerns. Act as a point of contact, responding promptly to inquiries and ensuring high levels of user satisfaction.
Note: You could be posted to any subsidiary in SIA Group.

Requirements

•A bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
• A minimum of 3 years of experience in an EUC Engineer role or a similar IT support role.
• Advanced knowledge of Microsoft Active Directory, Azure, O365 and Intune.
• Strong troubleshooting and problem-solving skills.
• Excellent oral and written communication skills, with the ability to explain complex technical concepts to non-technical users.
• Exceptional customer service and interpersonal skills, with a focus on building relationships with internal clients.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Manage daily operation, roster planning of the team, monthly commission, and incentive submission.
• Identify opportunities and challenges of team members in achieving commercial and service targets by working closely with Clients Relations Centre Manager to provide training needs as required.
• Ensure efficient communication and escalation of cases across teams/departments/brands.
• Attend regular meetings to share CRC updates, operational feedback and conduct bi-monthly CRC performance review with stakeholders.
• Responsible for consolidating reports based on pre-determined KPI’s, analysis, highlighting all anomalies and insights, with an executive summary to Client Relations Centre Manager and stakeholders.
• Manage, coach and evaluate team members’ performance (in collaboration with CRC Manager / QA Executive / Trainer) by monitoring quality of calls, e-mails chats, and contacts records to uphold SLA target and client satisfaction.
• Foster team discipline, communication, and morale to strengthen teamwork within the team.
• Assist Clients Relations Centre Manager on other tasks and duties as and when necessary.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Bachelor’s Degree, Professional Degree in Media related, or Marketing will be added advantage.
• Preferably with 2 years of team managing experience in luxury (retail) or hospitality experience is ideal for this position.
• Experience in spearheading client centricity with commercial and sales targets.
• Highly self-motivated, energetic, team player, proactive and sales driven with a positive attitude.
• Comfortable working with computers and multiple systems; MS Office, Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, working on weekend and public holidays if required.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint.

We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Descriptions

• Greet and assist customers with orders.
• Operate cash registers, process transactions, and maintain a balanced cash drawer.
• Prepare food items following Fun Toast's recipes and safety standards.
• Coordinate with the kitchen for timely order preparation.
• Ensure cleanliness in the kitchen and dining areas.
• Multitask efficiently during peak hours.
• Collaborate with the team for smooth operations.
• Adhere to company policies and procedures.
• Upsell additional items to enhance customer experience.

Job Requirements

• Positive attitude and strong customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for cashier duties.
• Excellent communication and interpersonal skills.

Working hours

• 6 Days Work Week , 7 hours a day excluding 1hr break
• 7am to 4pm or 11am to 8pm

· To attend meeting and handle feedbacks from client, and report to the management;

· Required overtime as and when required;

· Possess at least class 3 driving license;

· Required to work on Sunday;

· To arrange logistic for site operations;

· Managing the workflow of employees, creating team schedules and delegating tasks;

· Assessing the work performance of their employees and identifying areas that need improvement;

· Ensuring that business goals, deadlines and performance standards are met;

· Setting goals for workers and making sure they comply with the company’s plans;

· Communicates with customer on operations and service issues;

· Highlight to Operations Manager for any irregularity;

· Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports;

· Supervises and monitors employees’ performance to ensure standard practices and proper care of using the equipment, materials and supplies;

· Provide training to staffs;

ROTEC SINGAPORE PTE LTD

Service professional who is looking to grow your career in Field Servicing. You will be based in Singapore and be responsible for commissioning, maintenance and troubleshooting of balancing & moment weighing equipment at our customers’ sites.

Responsibilities in this role:

· Perform on-site installation, calibration, repair, and preventative maintenance.

· Provide technical assistance and other duties assigned by supervisor/engineer.

· Complete required documentation for service activities such as field service, in house balancing, repairs, and calibration reports in a timely manner.

· Follow all company’s field/calibration procedures and protocols diligently.

· Communicate with relevant departments to resolve technical issues and take responsibility for completing all follow-up actions required.

· Carry out in-house demonstration and balancing jobs/samples for customers

· Ensure all in-field activities are carried out safely and following company Environmental Health & Safety (EHS) guidelines and procedures.

Requirements for this role:

· A proven track record of working in a Field Service position plus ability to troubleshoot, test, repair, and service industrial equipment.

· Able to interpret maintenance manuals, schematics, and wiring diagrams.

· Knowledge of PLC & automation will be an added advantage

· Competent in MS Office suite.

· Good written and verbal English skills.

· Ability to work and communicate with multicultural partners.

· Willing to travel within Asia, especially to Johor.

· Able to work independently, keen to learn new skills and be a team player.

· Must possess a valid class 2 and/or 3 driving licenses

We regret to inform that only shortlisted candidates would be notified.

Job Description

The successful candidate will join the Information Technology Division, Cloud & Platforms Department.

Key responsibilities include:

• Set the technology roadmap and standards for database technologies covering traditional RDBMSs as well as modern NoSQL / specialised databases
• Implement and maintain full operational lifecycle procedures from deployment, to maintenance/patching, backup/recovery and decomm using extensive automation
• Provide 24x7 operational support of database systems with responsibility for uptime, overall system performance, identifying root cause and implementing improvements to avoid recurrence
• Perform security compliance activities, e.g. security reviews, implementing security controls, logging etc
• Provide end-to-end support and advisory including support required by application developers

Requirements

• Possess a degree in Information Technology or related fields with good experience in multiple data or database centric roles
• Strong understanding of database concepts with deeper knowledge of Oracle and MySQL
• Experience is required in the following areas:Strong understanding of operational processes and automation
  Shell scripting, ideally using Python
  Performance, capacity planning and database/query tuning.
• The ideal candidate will have:Experience working with Continuous Integration and Delivery and how it impacts persistent data tiers
  Experience working with other infrastructure teams / technologies
• Strong logical and analytical skills with the proven ability to learn new subjects quickly

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Ang Mo Kio)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Responsibilities:

• Provide excellent customer success services to enterprise clients, establish mutually trusting collaborative relationships, and assist enterprise clients in deriving business value and success from the Huawei Cloud Service Platform solution architecture.
• Possess a profound understanding of data governance products and application scenarios, accurately discern the genuine perspectives of different roles such as customers and partners, and effectively guide solutions.
• Deep understanding and master data governance products, aiding customers in building solutions based on their specific requirements..
• Support the expansion and replication of platform product projects, contributing to the commercial success of these products.

Requirement：

• Bachelor Degree /or above, in Software Engineering, Telecom or equivalent.
• Possess over 5 years of IT-related work experience in relevant industries, with a strong inclination towards innovation, rapid learning adaptability, and a willingness to engage in forward-looking work.
• Preferred experience in data analysis, data modeling, data mining, and business insight projects.
• Familiarity with any of the following business domains: cloud computing, big data, artificial intelligence, machine learning, and the Internet of Things (IoT).
• Specific industry know-how or familiarity with related industry background knowledge is advantageous.
• Experience in planning, designing, and implementing projects in the fields of cloud services and artificial intelligence.
• Experience in solution design, including customer research, business model analysis, solution document writing, and effective communication and collaboration skills.
• Fluent in Chinese and English (to liaise with mandarin speaking associates in HQ).

Responsibilities

Design, implement, and maintain scalable data pipelines using Azure Data Factory (ADF) to extract, transform.

Develop and optimize solutions using Azure Synapse Analytics for large-scale data processing and analytics.

Utilize Azure Databricks for advanced analytics, machine learning, and collaborative data exploration.

Leverage Python for scripting and automation in data processing tasks.

Design and implement data models to support business requirements and optimize data storage.

Optimize data processing performance, troubleshoot bottlenecks, and ensure efficient data flow.

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field.

Proven experience as a Data Engineer with expertise in Azure Data Factory, Azure Synapse, Databricks, and Python and SQL.

Proficient in Azure Data Factory, Azure Synapse, and Databricks.

Strong programming skills in Python for data engineering tasks.

Experience with data modelling and optimization techniques.

Knowledge of data security and compliance in cloud environments.

Excellent problem-solving and analytical skills.

Job Responsibilities:

Review of contractual documents and technical specifications

To assist the Senior Project Engineer/Manager to conduct kick-off, pre-project/project meetings to ensure team members are clear on the objectives, deliverables, quality, lead-time, complexities and carry out the project execution and contingency plan, if any

Plan and assist Senior Engineer/Manager to monitor the daily progress of activities to achieve on or before schedule, ie. by comparing the planned vs actual progress status, identify critical activities, improvements and/or contingency plans if any

Attend site meetings, interacting with clients, understanding their needs and requirements, and representing them to the team

Work together with clients and translate their requirements into an actionable plan with the team

Work closely and communicate effectively with project manager and/or other project team members to create and deliver quality solutions for the clients

Liaise with stake holders/vendors to ensure project meet the requirements, specifications and achieve within schedule as per the plan

Coordinate and liaise with Classification bodies as project specifications for inspections and surveys when required

Involve in technical meetings and assist in preparation of documents for submission

Furnish drawings and documentations/reports to clients as requested

Assist in resolving engineering/ technical issues, coordinating with the respective engineering support units

Plan, execute, monitor on the work progress based on project timeline and budget

Keep track of project status, prepare and submit weekly/monthly progress reports as required

Assure all deadlines are met

Responsible to run the operations of projects as assigned

Preparation of documents as and when required, such as progress data, hand over status, close-out reports etc

Ensure final acceptance of the project by client in accordance with contractual requirements

Carry out other duties as and when assigned by immediate superior or higher management.

Job Requirements:

Min Diploma/Degree in Mechanical/Electrical/Engineering or its equivalent

Project management and organisational skills

Strong analytical and problem-solving skills.

Ability to prioritise and perform work in a timely manner.

Perform duties with accuracy and with strong degree of urgency

Highly organised and a team player

Capability to multi-task, respond to change, and adapt accordingly.

Time management and effective communication

Excellent leadership and interpersonal skills, comfortable working independently and taking a high level of responsibility

A self-starter with positive attitude

Good Technical/Engineering competency would be an advantage.

Looking for Singaporean or PR’s only.

Job Description

1. To support customer site for TP probe cards on the following:

- Card repairs

- Pin replacement if possible

- Advise customer on technical details for evaluations / improvements etc

2. Liaise with HQ Italy for any issues / technical documents / evaluations / follow up

3. Work with HQ vertical repair team for cards send back to Singapore

4. Report / trackers update for internal and customer

5. Support overseas sites if necessary

Requirements

Education: Diploma and above

Language: English

Working Experience: At least 2 years’ experience in Electrical Wafer Sort / Final Test Testing

Skills: 1. Troubleshooting & Isolation of problems

2. Able to read PCB schematics

Commencement Date: As soon as possible

Job Description

• Create and maintain fully automated CI /CD processes at the organization level and be the focal point of contact for DevOps related work items.
• Work closely with the development, operations, QA and other internal users to enable delivery and release pipelines in a hybrid cloud model
• Create & maintain scripts for customizing the tool set, build, deployment, maintenance, and related tasks.
• Gatekeep quality and security across the pipeline including identifying rules, false positives and govern software delivery.
• Generate reports and provide status of builds, releases and deployments and generate the outcome metrics.
• Automate standard service offerings related to the deployment, maintenance, as appropriate.
• Articulate technical and business-related problems and solutions in a concise, effective manner.
• Take ownership of the activities assigned and opportunities for improvement, driving the work to completion for the definition of done.
• Work collaboratively and share knowledge of automation skills with team members to scale the capability of improving processes and services.

Required Skills

• Possess a degree in Information Technology or related fields.
• Strong Linux shell scripting experience is a must. Background in Windows is a plus.
• Solid understanding of source code control systems, branching, merging, releases for both SVN and Git flavours including Bitbucket and AWS codecommit
• Experience with CI/CD tools such as Jenkins, Artifactory, Jira, Confluence, Static and dynamic security tools like SonarQube, Appscreener, Burpsuite, Accunetix etc
• Reporting and Logging tools like ELK or Splunk will be a great advantage.
• Experience in automated development & deployment to Cloud infrastructure (AWS & or Azure).
• Experience with Openshift containers deployment will be a major advantage and or any Kubernetes orchestrations.
• Experience with automation/configuration management using Chef, Salt, Puppet, or an equivalent is nice to have.
• Experience with Scripting using Groovy will be an advantage.
• 2-5 years automating system tasks and creation of compute resources using Ansible.
• Deep understanding of Java, Node & Python applications
• Strong Linux sysadmin and shell scripting skills.
• Engineering mindset - focus on designing, implementing, and improving processes and technology.
• Systematic problem-solving approach and general curiosity required to solve difficult issues.
• Ability and desire to learn new technologies and apply new skills.
• Strong communication skills.

Dell Technologies is seeking versatile and enthusiastic Software Engineers to drive the vision and execution of Dell Enterprise Edge Initiative. If you are passionate about how edge is revolutionizing the future infrastructure and would like to be part of a team pushing the frontiers of edge computing, come join us and make an impact.

Join us to do the best work of your career and make a profound social impact as a Software Engineer on our Software Engineering Team in Singapore.

What you’ll achieve
As a Software Engineer, you will be responsible for Design, Develop, Deploy and Maintain software solutions that contribute to the next generation Edge Technology and Develop distributed, scalable and real-time low-latency solutions in an agile delivery method

You will:

• Design, Develop, Deploy and Maintain software solutions that contribute to the next generation Edge Technology
• Develop distributed, scalable and real-time low-latency solutions in an agile delivery method
• Apply your knowledge of Computer Science Engineering to solve real world software engineering problems

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Currently enrolled/completed – Bachelor’s or Master’s degree in Computer Science or related field
• Proficiency in one or more of the programming languages Golang, Python, C++ and Java
• Good understanding of Data Structures and Algorithms
• Excellent analytical and problem-solving skills

Desirable Requirements

• Domain knowledge in one or more areas – IoT / Edge Computing / Linux Kernel / Firmware
• Experience working in Unix/Linux environments

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Job Description:

• Answering telephone inquiries and assisting clients.
• Installing and testing products, equipment, and machinery and providing instructions to customers on the proper usage of their product.
• Using diagnostic tools to identify issues and evaluating the available information.
• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.
• Servicing of commercial washer and dryer
• Promoting the company's services
• Maintaining your technical and mechanical skills.

Requirements:

• An associate's degree or technical certification in the industry.
• The ability to work independently.
• Managing overtime on service calls with patience and not rushing the job.
• Excellent customer service and communication skills.
• The ability to diagnose and solve problems based on customers' non-technical descriptions.
• Strong working knowledge of equipment and tools used in the industry.

Francis Ong Guo Jun

EA Lic: 22C1279 / R23117963

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description:

We are seeking a motivated Junior Software Engineer who is ready to apply the knowledge and skills obtained from their computer science or software engineering degree. The candidate will be involved in all aspects of software development, including Quality Control (QC) testing and understanding user requirements.

Responsibilities:

1. Participate in the entire application lifecycle, focusing on coding and debugging.
2. Assist in designing, developing, and implementing software solutions.
3. Understand and implement testing methodologies and practices.
4. Participate in QC testing, including writing and executing test cases, and documenting results.
5. Assist in identifying, logging, and tracking software defects.
6. Communicating with the product team and with end-users to understand user requirements and to translate them into software solutions.
7. Participate in code reviews to maintain code quality and share best practices and experiences with the team.
8. Collaborate with cross-functional teams to ensure smooth project execution.

Qualifications:

1. Bachelor's degree in Computer Science, Software Engineering, or a related field.
2. Understanding of software development principles.
3. Familiarity with any programming language (Javascript, Python is preferred).
4. Experience with web frameworks such as Django, and React is a plus.
5. Understanding of software QA methodologies, tools, and processes is a plus.
6. Strong communication skills.

Skills:

1. Ability to work autonomously in a team environment.
2. Ability to point out lapses in teamwork and initiative to begin a fix for such lapses.
3. Strong attention to consistency and detail.
4. Eagerness to learn about new technologies and software testing methodologies.
5. Ability to manage multiple tasks and work towards long-term goals.

We are currently seeking a talented and experienced Senior Robotics Engineer to join our Research & Development team. The ideal candidate will be deeply involved in the entire development cycle - from conceptualization to testing, focusing on areas such as autonomous navigation, sensor integration, and advanced robotics applications. This role requires a strong background in robotics, excellent programming skills, and the ability to lead complex projects in a collaborative environment.

Job Descriptions

• Develop, simulate, prototype, and test autonomous robotics systems
• Engage in mapping, localization, path planning, pathfinding, navigation, and obstacle avoidance
• Handle point cloud and laser scan data from various 3D and 2D LiDARs
• Work with cross-functional teams to identify automation opportunities and improve production processes
• Lead and collaborate on complex projects, providing technical leadership and guidance
• Stay informed about the latest advancements in additive manufacturing and robotics
• Lead research projects to explore new applications and innovations in robotics

Job Requirements

• Master, Bachelor or Diploma in Electrical, Electronics, Mechatronics, Robotics, or equivalent engineering discipline
• A minimum of 3 years of experience in robotics or a related field
• Proficient in programming with C++, Python, and a strong understanding of OOP concepts for robotic control systems
• In-depth knowledge of various sensing technologies, including cameras, LIDAR, IMUs, and encoders
• Proficiency in Linux OS and ROS (including Gazebo and RVIZ)
• Exceptional problem-solving abilities and strong team collaboration skills
• Demonstrated experience in project management and leading engineering projects

a) Lead and oversee assigned Projects of existing or new customers:

1. Lead and rally relevant resources from Mold Shop, Manufacturing, QA, Materials to manage Project activities and timeline to ensure customers’ expectations and requirements are met.
2. Communicate effectively with customers and provide all necessary services to ensure customer satisfaction during project phase.
3. Carried out product costing and analysis
4. Ensure the following Project tasks are carried out effectively :

• Perform Team feasibility, DFM (design for manufacturing), mold flow analysis etc.
• Manage project expenses like tooling, materials, other project expenses etc to meet budget.
• Ensure material availability for testing and initial production start up.
• Perform mold test, part measurements to meet product specifications.
• Perform proper documentation of Project File that includes Product drawings, Tool DFM, Mold tests, window studies, Molding parameters, project schedule, etc.

b) Ensure smooth and proper handover of Projects to Production. Conduct training to relevant parties to ensure knowledge and lesson learnt are documented and know how are transferred in a sustainable manner.

c) Familiarize with ISO 13485 / 9001 standards and any special customer standards eg Certified Supplier Program and ensure necessary documentations and practices comply with these standards.

d) Participate actively in Management initiatives to resolve critical issues, improve overall operational performances / productivities etc.

Location: Farrer Park

Salary range: Up to $4000

Transport allowance

AWS + Performance Bonus

Medical benefits

Mon-Fri, 8.30am-5.30pm

1 half day Saturday per month

Responsibilities:

• Grow and service existing accounts
• Conduct multiple site visitations to customers at their work place/office
• Attend to sales enquiries and after-sales support matters
• Identify, understand and propose suitable solutions to meet customer’s needs and requirements
• Prepare quotations, product technical specifications and product manual
• Prepare sales report, forecast and other reports required by management
• Conduct technical training for customer
• Attend to site inspections and other site related matters
• Assist to monitor payments from customers
• Any related ad-hoc duties assigned by management

Requirements:

• At least an ITE Certificate in Mechanical or Electrical Engineering
• Proven track record of new sales development
• Fast learner, good communication, presentation and negotiation skills
• Energetic, and self-motivated, high degree of initiative, drive and responsibility
• Preferably possess class 3 driving license and own transport
• Relevant experience in promoting and sales of Pump & Systems and/or Cooling

Interested applicants please email your resume to [email protected] or WhatsApp 8407 2702

Chong Yeoh Choo
Assistant Manager
EA Licence No: 21C0845
Reg no.: R1437462

Have a background in process plant construction

Strong experience in piping systems P&ID creation - AutoCAD Skills

Able to update As-Built Drawings

Familiar with the KKS system of tagging

Have a valid Process Plant Safety Pass

Be physically fit, able to climb scaffolding

Have own transport to travel to project site location

System/Network Engineer is to support infrastructure projects, ensuring schedules are in progress, requirements and scope meet and the project executes within management-defined guidelines. The role also includes communication and engagement with various stakeholders within the specific domain.

Job description

• Troubleshooting security and network problems.
• Perform vulnerability assessment using automated tools and recommend actionable follow up to remediate the vulnerabilities and/or threats uncovered.
• Provide maintenance support for security systems and tools, including firewalls and other security technologies, as per the maintenance contract requirements.
• Perform system upgrades, patches, and backups to ensure the security systems are up-to-date and running efficiently.
• Provide incident response support, troubleshoot security incidents, and work closely with end users to resolve issues in a timely resolution.
• Proactivity monitoring, support and troubleshoot network bandwidth capacity and network performance to ensure uninterrupted services.
• Manage and maintain Cisco ISE for network access control and policy enforcement.
• Coordinate and manage local and regional ISP on maintenance, changes, and implementation of WAN (SD_WAN).
• Report network operational status by gathering and prioritizing information and managing network projects.

Requirements

• Diploma or Degree in IT or Computer Science
• Min 4 years of relevant experience in IT Infrastructure and Operations Automation Experience
• Knowledge of regulatory requirements and security compliance standards relevant to network infrastructure.
• Professional Certification and at least 4 years’ hands on experience in routing & switching preferred CCNP.
• Professional Certification and at least 4 years’ hands on experience in network security preferred PCNSE (Palo Alto).
• Professional Certifications and at least 2 years hands on experience in Cyber security and optional CEH, SSCP, ISC2, Microsoft Security Fundamentals (would be an advantage)
• Any relevant Microsoft cloud security certifications (AZ-500, MS-101, MS-500)
• Good Understanding of network and security fundamentals (Concepts, Protocols. Troubleshoots).
• Experience with Windows Defender Advanced Threat Protection and latest Microsoft E5 Security Product set
• Experience in testing and evaluating Security products in a Lab environment.
• Ability to manage multiple priorities and work independently.
• Positive and professional working attitude, ability to work as a team or individual under stress with minimum supervision and deliver on tight deadlines in fast-paced environment.
• Hands on experience in one or more of the following technologies as below:
• Routing/Switching – Cisco, Meraki
• Network Security – Cisco ISE
• Firewalls/Proxy – Palo Alto, Cisco, Zscaler
• WAN – VeloCloud
• Cloud - Azure

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.