Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

Roles and Responsibilities

• Manage processes related to patient’s admission, transfer, discharge & any other assigned clerical duties.
• Greet and attend to enquiries from patients, visitors and other department staff.
• Record and update patient’s admission, discharge, transfer details and patient’s subacute/rehabilitation status.
• Check and dispatch consumables, pharmaceuticals, other laboratory and x-ray investigation charges daily.
• Sort incoming documents and distribute to appropriate personnel in the ward.
• Check and dispatch duly summarised and completed case-notes and x-rays to Medical Record Office (MRO) within 72 hours of patient’s discharge.
• Follow up & arrange patient’s appointments and ambulance transportation, when necessary.
• Perform other duties as assigned by Senior Nurse Manager or Nurse Manager.

Requirements:

• GCE ‘O’ level, with minimum of 3 credits including English.
• At least one year of clerical/secretarial experience in healthcare related field preferred.
• Familiarity with basic computer terminals is required.

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Responsibilities:

• Preparation for After Sales EMC RF System integration and onsite installation
• Fault diagnostics and troubleshooting, remote and Onsite (if required) to internal and external customer for RF products/system
• Commissioning and installation of new products based on Pre-Sales System design documentation
• Product introduction and training to end-users
• Maintenance, and calibration coordination with local and oversea customers including execution and documentation of performed RF Test instrumentation
• Coordinate and evaluate customer and internal spare part requirements with relevant departments within the area of responsibility
• Service and support case management
• Continues improvement of workflows and processes within the area of responsibility for RF
• Support regional service manager to establish a professional application and support business for RF products on Amplifiers, RF test instrumentation.
  

Requirements:

• Degree (Preferably) / Diploma in Electronics, Telecoms and / or RF field
• Ability to meet schedules and on demand oversea travel
• Fluent English writing & English/Chinese speaking (Supporting Taiwan customers.)
• Strong analytical and problem-solving skill
• Excellent interpersonal and communications skills
• Confident, persistent, assertive, committed, independent and good team player
• Ability to meet schedules and on demand oversea travel
• Experienced and used to work according to International EMC standards, such EMI and RF EMS testing
• Knowledge of RF Calibration such as for signal generator, power meter will be an added advantage
  

SUPERVISORY & OPERATIONAL RESPONSIBILITIES

• Establish and maintain systems and methods of operation necessary for the Stewarding Department to supply all outlets and production areas with clean, correct, hygienic, and timely mise-en-place whilst minimizing cost through breakage, loss, or excessive chemical consumption and appropriate staff levels.

• Control of all permanent stewarding personnel and casual labour to correct employment procedures and payment of staff. Responsible to prepare staff duty roster on weekly basis and replace/cover staff on public holiday and annual leave.

• Communicate information via team briefing regularly.

• Report all matters of concern to other departments. Ensure all staff are conversant with and adhere to all fire, health, and safety procedures.

• Maintain the stewarding store and organize it in an orderly manner including cleanliness and sanitation at all times.

• Create and maintain a productive work environment by appropriate Management control of Human Resources.

• Be responsible for the administration of the hotel’s disciplinary and grievance procedures within the department.

• Liaise with outlets and production Managers to discuss and establish requirements and solve operational problems.

• Liaise with Engineering to ensure that all equipment is properly maintained and in good working order.

• Ensure all procedures, methods, and standards within the department fall within the NEA requirements.

• Be responsible for and accountable for the departmental operating equipment budget.

• Find ways to improve the efficiency of the operations that will benefit our clients.

Other duties as directed.

MAIN DUTIES:

1. The successful candidate will be part of our PC/PLC software team to support the project design and development, installation, commissioning and upgrading of factory automation equipment and other machine assemblies for customers in the various industries.

2. Design and implement PLC control programs specific to customers and project requirements.

3. He/She will be involved in each phase of the PC/PLC software development process right up to equipment buy-off including post technical support.

4. To assist in planning, organizing, coordinating and implementing projects in timely manner to ensure schedules and customers’ requirements are met.

RESPONSIBILITIES:

1. Consults with customers and/or other departments on project status, proposals and technical issues such as software system design and maintenance.

2. Utilizes PC/PLC to develop control signals, implement control algorithms and measure process variables such as temperatures, pressures and positions.

3. Design and develop PC/PLC software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.

4. Direct software programming and development of documentation.

5. Writes application software to

- Monitor equipment status, operation, and function

- Ensure system operates in conformance with specifications

- Store, retrieve, and manipulate data for analysis of system capabilities and requirements

6. Develops and directs software system testing and validation procedures.

7. Modifies existing software to correct errors, to adapt it to new hardware or to upgrade interfaces and improve performance.

8. Consults with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements and resolve customer problems.

9. Provides technical support and instruction to staff and customers regarding software standards and troubleshooting

10. Develops detailed design for machines’ HMI / UI.

11. Writes technical reports, manuals and technical support documentation.

12. Provide technical support and instruction to staff and customers regarding electrical equipment standards and troubleshooting.

13. Responsible for any other role as assigned by the Supervisor.

EDUCATION AND EXPERIENCE

1. Degree/Diploma in Electrical, Mechatronics, Technology, Computer Science or an equivalent degree in a related technical field.

2. Relevant experience working with multi-disciplined project teams, in an automation or system integration environment with exposure across various industries.

3. Knowledge in software and hardware design specializing in PLC programming preferably on Allen Bradley, Omron and BeckHoff.

4. Ability to work independently in designing and liaising with customers on technical specifications and requirements.

5. Possess an excellent manufacturing or process engineering background, a superior mechanical aptitude and proven trouble-shooting skills.

6. Good presentation and communication skills.

7. Excellent project management ability.

• Minimum 1 to 2 years of work experience in a customer service role with work experience in PPE, Clinical, Medical, Online Shopping, Hardware industry being an advantage.
• Detail oriented, keying of Sales Orders, good time management skills, arranging timely deliveries, managing online transactions, responding to customers enquiries promptly.
• Pleasant and friendly disposition, able to work with different nationalities and age groups.
• Mainly office duties with some adhoc marketing duties to be performed during trade fairs and introduction of SafetyFit brand products to customers.
• Tidy the showroom area and daily packing duties expected.
• Proficient in written English and ability to speak Mandarin is an advantage.
• Proficient in Outlook, MS Excel and MS Word.
• Interested applicants please email resume with expected salary and available start date to [email protected].

Job Overview

Semiconductor devices are the necessity in our modern life. In Aurigin, we are a team of brilliant people designing and manufacturing automated systems in the Semiconductor industry. We are continuing to grow big and fast. We are inviting passionate Mechanical Design Engineers to join in this journey with us.

Responsibilities and Duties

• Design & develop high precision & high-speed machines using CAD tools.
• Test and evaluate design.
• Conduct experiments methodically, analyse data and interpret results.
• Identify, formulate and produce effective solutions to emerging problems.
• Evaluate final product’s overall performance, reliability and safety.

Requirements

• Bachelor’s/Master’s Degree in Mechanical/Mechatronics Engineering and preferably with design experience in similar equipment / machine / automation engineering environment.
• Good aptitude and strong interest in machine design.
• Robust understanding of core concepts including mechanics, kinematics, thermodynamics and materials science.
• Creative thinker with strong analytical and problem-solving skills.
• Accurate and strong attention to detail.
• Good communication skills.
• Applicants with demonstrated relevant experience will be consider for senior appointments.

Job Overview

Semiconductor devices are the necessity in our modern life. In Aurigin, we are a team of brilliant people designing and manufacturing automated systems in the Semiconductor industry. We are continuing to grow big and fast. We are inviting passionate Hardware (Electrical / Electronics) Engineers to join in this journey with us.

Responsibilities and Duties:

• Design and create system architecture, electrical schematic, wiring diagrams, IO map, PLC code, panel layouts and PCB boards for automation machines
• Create electrical bill of materials (BOM), spare part list, installation instruction manual, maintenance guides
• Perform machine system set up, IO check and trouble-shooting of electrical system
• Perform circuit simulations/analysis, design, development, testing and debugging of circuit board and embedded firmware
• Create PCB board bill of materials (BOM), Gerber file, assembly drawing, schematic drawing, technical design documentation, simulations/analysis report, test report
• PCB prototype board making and debugging
• Manage all electrical material including PCB boards according to machine production assembly schedule
• Perform firmware and PLC code maintenance, bug fixing and enhancement
• Provide technical support, and training on electrical system of automation machine
• Supervise the workmanship of electrical technician and contractors to ensure the build quality of automation machine

Requirements

• Degree in Electrical/Electronic Engineering
• Good knowledge on electrical Design
• Proficiency in Eplan software
• Able to analyse project requirements, develop electrical schematics, wiring diagrams, and layouts
• Experienced in design to conformity with safety, regulatory standards such as CE, UL, VDE, CSA and SEMI-S2
• Excellent in PCB design with analogue/digital circuit and lighting
• Able to develop circuit board with RS232, RS485, I2C, SPI, USB, Ethernet
• Able to use simulation tools (example: Pspice/ LTspice/ TINA)
• Excellent in Microchip assembly and C/C++ programming languages
• Good programming skill of PLC
• Good soldering skill and electrical wiring harness skills
• Excellent problem-solving skills and ability to troubleshoot complex electrical issues.
• Project management skills with the ability to manage priorities, timelines, and resources effectively
• Good in written and spoken English
• Work as a team member in a multi-discipline engineering team

Job Overview

Semiconductor devices are the necessity in our modern life. In Aurigin, we are a team of brilliant people designing and manufacturing automated systems in the Semiconductor industry. We are continuing to grow big and fast. We are inviting passionate Software Engineers to join in this journey with us.

Responsibility and Duties

• Designing & develop software application that meet automated machine specifications.

• Collaborate with Mechanical & Electrical team members to integrate software components.

• Applying mathematics, statistics and Machine Learning to problem-solving initiatives.

• Creating innovative solutions to meet our company’s technical needs.

• Applying best practices and standard operating procedures.

• Maintaining comprehensive records of software design and development.

• Support oversea technical agents and end users in troubleshooting on site systems.

• Continuously updating skills and knowledge to adapt to evolving technologies.

Requirements

• Degree, Masters or PhD in Computer Engineering/Electrical/Electronics/Mechatronics or its equivalent.

• Proficiency in C++ or C# programming on Windows environment.

• Knowledge in OOP design pattern, developing multi-threaded software.

• Programming experience in SECS/GEM communications or machine vision applications.

• Good understanding of Robotics modelling / Machine Vision / Machine Learning / Deep learning concepts is an advantage.

Kindly email your CV to [email protected] with the Subject line – SWE – Devices

(a) Responsibilities:

It is working in a team to design and develop a real-time, reliable, secure e-payment device that processes millions of public transport commuters’ cards daily.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises or cloud platforms.

• Conduct thorough testing, debugging, and troubleshooting of embedded devices to identify and resolve functionality, connectivity, performance, and reliability issues.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture ,Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirement testing and production issues.

(b) Qualifications & Requirements:

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

• Developed software in at least one full Software Development Lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modeling

• Good knowledge and experience in C++ on embedded platforms (e.g., QNX, Vxworks, Embedded Linux).

• Experience in multi-threading, socket programming, and serial/USB communication.

• At least 5 years’ experience in object-oriented software development.

• Prior experience in following areas of the Scrum AGILE methodology process is a plus:

Scrum AGILE methodology process

o Develop and integrate embedded devices with cloud platforms

o Develop and integrate vehicle side Information Technology for Public Transport (ITxPT) services, like GNSS and AVMS services.

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

Please email your CV to [email protected]

(a) Responsibilities:

Working in a team to design and develop a real-time, reliable and secured e-payment devices that process millions of public transport commuters’ cards daily.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture

Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirement testing and production issues.

(b) Qualifications & Requirements:

• Degree in Electrical, Electronics, Computer Engineering, Computer Science, or a relevant discipline.

• Developed software in at least one full software development lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modeling

• Good knowledge and experience in C++ on embedded platforms (e.g., QNX, Vxworks, Embedded Linux).

• Experience in multi-threading, socket programming, and serial/USB communication.

• At least 5 years’ experience in object-oriented software development.

• Prior experience in the following areas of the Scrum AGILE methodology process is a plus:

o Scrum AGILE methodology process

o Develop and integrate embedded devices with cloud platforms

o Develop and integrate vehicle-side information technology for public transport (ITxPT) services, like GNSS and AVMS services.

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

(a) Responsibilities:

Working in a team to design and develop a real-time, reliable and secured e-payment devices that processes millions of public transport commuters’ cards daily.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual,

Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirementtesting and production issues.

(b) Qualifications & Requirements:

• Degree in Electrical / Electronics / Computer Engineering /

Computer Science or a relevant discipline.

• Developed software in at least one full Software Development Lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using objectoriented software design and UML modelling

• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).

• Experience in multi-threading, socket programming and serial/USB communication.

• At least 5 years’ experience in object-oriented software development.

• Prior experience in following areas Scrum AGILE methodology process is a plus:

o Scrum AGILE methodology process

o Develop and integrate embedded devices with cloud platforms

o Develop and integrate vehicle side Information Technology for Public Transport (ITxPT) services, like GNSS and AVMS services.

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

Job Responsibilities:

• Writing well-documented, reusable code in C#, C++ or other languages as necessary
• Working in a cross-functional team to create solutions for simulations, training and research
• Collaborating with other developers to evaluate project needs
• Diagnosing, documenting, and fixing bugs reported by testers and users
• Participating in project planning and team code reviews

Job Requirements:

• Qualification in Electronics/Electrical/Computer Engineering/Computer Science or related fields
• Certification/Hands-on experience with Unity Game Engine and/or Unreal Engine
• Good knowledge of 3D modelling and VR/AR/XR application development
• Familiarity with network equipment and protocols (e.g. Managed Network Switch, Access Point, TCP, UDP, REST API)
• Ability to write well-documented, reusable code in C#, C++ or other languages
• Candidates with experience will be considered for Senior role

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Are you open for a 3 months project contract ?? If yes please apply.

Job Description:

We are looking for a Cloud and DevSecOps Engineer with extensive experience in AWS services and security management. Instrumental in building and maintaining a robust, secure, and efficient AWS cloud infrastructure. This role demands an in-depth understanding of a wide range of AWS services, container orchestration, network management, security, compliance, and cost optimization.

Key Responsibilities:

1. AWS Core Services Management: Proficiently manage AWS services including Elastic Container Registry (ECR), Elastic Kubernetes Service (EKS), EC2 Image Builder for EKS Worker Nodes, S3, EFS, and S3 Glacier.
2. AWS Backup and Recovery: Implement and manage AWS Backup strategies, including creating backup policies and restoring from backups.
3. Database Management: Administer RDS PostgreSQL and manage Clustered MongoDB deployments on EC2.
4. Network Infrastructure: Oversee VPCs, subnets, route tables, Transit Gateways, VPC Endpoints, and Direct Connect setups.
5. DNS and Traffic Management: Manage Route 53, Private Hosted Zones, DNS Resolver, and implement traffic routing strategies.
6. Monitoring and Automation: Utilize CloudWatch, Lambda, and AWS Auto Scaling for monitoring and automating cloud resources.
7. Security and Compliance: Manage CloudTrail, GuardDuty, NACLs, Security Groups, WAF, and Shield Advanced for robust security. Handle SSL certificate management for public domains and internal use (WOG PKI).
8. Patch and Systems Management: Use Systems Manager for remote access, patch management, and appliance patching. Ensure regular OS and application patching.
9. Cost Management: Utilize AWS Cost Explorer and manage Reserved Instances for cost optimization.
10. Additional AWS Services: Handle IAM, Secrets Manager, KMS, Certificate Manager (ACM), and Simple Email Service (SES).
11. Load Balancing: Manage Application Load Balancers (ALB) and Network Load Balancers (NLB).
12. Third-Party Integration: Incorporate TrendMicro, Nessus for vulnerability assessment, Graylog for SIEM, and Fortigate NGFW with FortiManager.
13. Support and Collaboration: Provide ongoing support to application, testing and security teams in deployment, configuration, troubleshooting, responding and taking action to the issues/request raised by management and customer.

Required Skills and Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or related field.
2. Profound experience in managing a diverse range of AWS services and infrastructure.
3. Expertise in cloud security, network management, and compliance frameworks.
4. Familiarity with container orchestration, DNS management, and cloud-native monitoring tools.
5. Experience with third-party tools like TrendMicro, Fortinet, Zabbix, and Graylog.
6. Strong analytical, problem-solving, and communication skills.
7. AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are highly preferred.

Job Responsibilities

• Implementing various development, testing, and automation tools
• Follow through the entire CI/CD process
• Facilitating communication between customers and product principals
• Troubleshooting as first point of contact

What we are looking for:

• Willing to pick up and learn new software and technologies.
• Ability to interact and communicate effectively and openly with all levels of management, users and vendors.
• Analytical with good problem-solving skills and excellent troubleshooting.
• Minimum 3 years of relevant experience with knowledge in Java/.NET/NodeJS/Python, CI/CD process, Microservice and container concepts
• Familiarity in the following areas Atlassian, Git, Kubernetes, Docker, Jenkins is an added advantage

What we are offering:

• Learn from our team of experts on the latest technology and software used in the industry today.
• Continuous training development of soft & hard skills.
• A competitive salary to the market in line with your profile.
• A package of benefits including healthcare insurance, birthday celebrations, marriage allowance & anniversary gifts
• Hybrid working arrangement
• An awesome team of colleagues & regular team building activities
• Learn and work with the world's leading companies in technology and innovation

Job Responsibilities

• Installation, Implementation, Evaluation, Configuration, Administration, Operations, Monitoring, and Management of Oracle Databases (12c / 19c) running on Linux environment.
• Provide technical solutions for database related issues.
• Monitor and optimize database performance, ensuring high levels of system availability and reliability.
• Data Management and Operational Support for both Oracle.
• Implement and manage high availability solutions including Oracle RAC and Data Guard
• Troubleshooting real-time performance and tuning issues in Oracle Database
• Manage and perform database backup restore.
• Upgrade of New Software Releases, Patches and System.
• All aspects of database tuning from software configuration, memory usage, data access, SQL and physical storage.
• Administer and maintain MS SQL (2016 and above) environments.
• Support Audits with relevant correct details.
• Participate in Disaster recovery exercises.
• Respond to calls such as incidents and requests in a timely manner.
• Maintain proper documentation according to the company policies and practices.
• Perform change and release management according to bank policies.
• Troubleshoot and resolve problem of database issues with emphasis on root cause analysis.

Job Requirements

• Bachelor’s degree in Information Technology with min. 7 years’ work experience in Oracle patching for Standalone and RAC environments.
• Experience in RAC and Grid Infrastructure (Clusterware, ASM, Disk Groups, etc.)
• Experience in Always ON and Windows clusters
• Experience in migrating and upgrading of database.
• Experience in managing database security policies and procedure documents.
• Excellent communication, presentation and interpersonal skills.
• Ability and willing to work after office hours and on weekends when needed.

About MyQueen:

My Queen is the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more, please watch a short video about what we do here or visit our website here.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo.

We are looking for an experienced Business Development Specialist who is passionate and capable of driving market development for our startup. This role will be focused on increasing the reach of prenatal and postpartum services to all the quintessential women; and requires the industry background, strategic thinking, and communication skills to establish our company as the leader in this maternal and child market. In this role, you will address rapidly changing customer needs, drive the right service solutions, and enable the ecosystem of partners and customers smoothly. The candidate should be proficient in English and Chinese to manage our company’s customers.

• Being a key part of the team focusing on prenatal and postpartum services
• Development of go-to-market strategies in Singapore and subsequently regionally (APAC)
• Engaging with customers and strategic partners in the maternal and child ecosystem
• Work closely with marketing team to design marketing campaigns that address the pain points of customers
• Work closely with our partners to develop and curate attractive services desired by our customers
• Actively working to increase customer size
• Actively working to build a robust ecosystem that involves varied stakeholders, not limiting customers, partners, and advisors.

A successful candidate should have:

• Minimum 1 year of business development experience in or selling to the maternal and child healthcare industry
• Significant leadership experience working with partners, with demonstrated experience interacting at the management level
• Good knowledge and understanding of the prenatal and postpartum industry
• Demonstrated ability to think strategically and analytically about business and service, with the ability to build and convey compelling value propositions, and work cross-organizationally to build consensus.
• Strong leadership skills are key, along with proven verbal and written communication skills and the demonstrated ability to work effectively across internal and external organizations.
• Bachelor’s degree in technology or equivalent industry experience

About MyQueen:

We are seeking for dynamic and creative individual to join us as our Sales & Marketing Executive at My Queen, the 1st prenatal and postpartum wellness centre located in Sentosa, supported by a medical team. We aspire to provide prenatal and postpartum care for our quintessential women, to empower and support modern women in their maternal journey.

We strive to educate our mummies on topics varying from breast care to infant care. Marrying modern knowledge and traditional cultural insights by maternal-infant experts, we would like to deliver a blended maternal care model that emphasizes parental bonding and positive emotional wellbeing. We believe in a Happy Mum, a Happy Baby.

To learn more about what we do, please watch this video or visit our website.

We have also appeared on Channel New Asia, Channel 8 News, Lianhe Zaobao and Yahoo

The Role:

We are looking for individuals who have excellent communication skills and are keen to enter the Service Industry as a Sales and Marketing Executive under our Career Conversion Programme (CCP). This is a full-time role, where you will undergo 4 months of On-the-Job Training (OJT) with the aim of transforming you into an industry-grade full-time professional in this field while working together with our team.

You will be involved in the ideation, planning, implementation, and monitoring of marketing campaigns, while also being a strong advocate for My Queen’s vision and mission and a passionate role model for women’s wellbeing.

If this challenging role is something that you are looking for, please send in your application right away, even if you are coming from an unrelated industry or role. We would love to meet you.

Sales & Marketing Executive Responsibilities:

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo, etc.)
• Be fluent in both English and Mandarin to manage our company’s bilingual website.
• Launch optimized online advertisements through Google Adwords, Facebook, etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization, etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience on the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends, etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Cold calling to potential customers; closing sales and working with the customers through the closing process;
• Meeting all quotas for cold, active, and inactive calls, appointments, and meeting or exceeding annual sales goals; and
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans.

A successful candidate should have:

• Experience with creative content writing
• An analytical mindset and good critical thinking skills
• Excellent communication and interpersonal skills
• Fluent in both English and Mandarin
• Has obtained a Diploma or above (does not have to be marketing-related)

Interested applicants, please apply through the portal here on MyCareersFuture.

Job Responsibilities

• Conduct day-to-day L2 support of banking application software. In case any errors are detected by the bank operations department (L1 support), you are required to find the recovery solution, working together with your colleagues, the outsourcing vendor, the bank IT department, and the counterparty of the head office, if necessary. This may involve overtime work if issues arise after business hours or on weekends.
• Once the bank decides to launch a project for change request functions raised by users, or dealing with End of Life scenarios such as operating systems, database management software, and hardware, you will take on the role of project manager.
• You are expected to manage team members, multiple vendors, and service providers to complete all tasks as required and planned.
• You are expected to proceed with projects by resolving issues, controlling vendors and resources, managing schedules, and preparing reports for management, the bank, and the head office for approval if required.
• You are required to strictly comply with the Mizuho Development Policy and Procedures.
• Coordinate all processes to ensure smooth progress for the bank and developers, vendors, and the head office's relevant development team

Requirements:

• At least 3 year working experience as application software project manager or engineer in banking IT sector.

Other requirements/ skills:

• We seek chief application IT engineer who has following experience, knowledge, and skills:

1. Working experience of application project management at banking IT sector.
2. Developing experience of bank settlement application (SWIFT, GIRO and FAST etc.)

• Knowledge and experience in Java, Oracle and .net, JP1
• Knowledge and experience in HULFT, MQ, SFTP, VMware technology, or network administration will be an advantage.
• Ability to interact effectively across all levels, including the bank IT department, the bank user department, outsourcing vendors, member of head office, will help the candidate perform successfully in the role.
• Coordination skills to handle various parties, such as both local and international clients, vendors and counterparts.
• Certificate of PMP would be advantage.
• Strong interpersonal as well as verbal and written communication skills in English. "

Career Conversion Programme Available

We are looking for talented individuals who are keen to enter the HR Industry under our Career Conversion Programme (CCP). This is a full-time role as a HR Executive, where you will undergo 4 months of On-the-Job Training (OJT) with the aim of transforming you into an industry-grade full-time professional in this field while working together with our team.

If you think you are a good fit for the role and will fit in well with us, please apply with us right away, even if you do not have a background in HR. We would love to hear from you!

HR Executive Responsibilities:

1. Recruitment

• End-to-end recruitment activities: sourcing, interviewing, qualifying candidates and conducting the first round of interviews
• Provide feedback and evaluation of candidates after first round of interviews to your Hiring Manager, Internal Stakeholders, or External stakeholders, where appropriate
• Maintain a talent pipeline of candidates to call upon when required

2. Retention

• Strategic planning of deployment, movement and replacement of seconded staff to ensure continual placement at the client’s site
• Monitor employee’s progress and ensure the company culture stays positive and productive
• Answer HR-related queries of fellow colleagues and handle grievance cases if required
• Assist with monthly payroll and government programme claims (e.g. traineeship)

3. Retraining

• Work closely with Internal Stakeholder to roll out HR Initiatives that will benefit the Company and encourage more efficient work from employees
• Gather the training needs of new hires and work with them on the trainings to be completed
• Engage fellow colleagues on a regular basis to assess and provide any ad-hoc trainings that can be provided

Job requirements

• Have a degree or higher (does not need to be HR-related)
• At least 2 years of working experience.
• further vetted on a case-by-case basis
• Need to be comfortable with working with multiple stakeholders
• Critical characteristics we are looking out for: independence, responsibility, focus on getting tasks done, ability to multitask

Interested applicants, please apply through the portal here on MyCareersFuture.

Work Hours

Monday to Friday

9.30am to 6.30pm

1 hour break

Saturday

12pm to 4pm

Jobscope

• Handles sales enquiries, follow up and close deals.
• Execute, Implement marketing plans and strategies.
• Coordinate properties viewing arrangement with current tenants and potential clients and showcase property features to potential clients.
• Prepares sales documents (quotation, service agreement and invoice) to be vetted by Senior Executive before forwarding to clients. To follow up on timely payment from Client.
• Coordinate guests check in/ut process with other relevant departments.
• Handles clients complaint and feedback. Target to resolve issues raised, with consultation with superior in order to maintain exceptional customer service and customer satisfaction
• Builds and maintains strong relationships with corporate or individual clients, travel agencies, an otyher key stakeholders to secure business partneship.
• Monitor market trends, other competitor activities.
• Update and monitor social medial platform and OTA/booking platforms.
• Monitor and manges froom inventory and prices to optimize occupancy and revenue
• Assists with operational exigencies and longer work hours my be required from time to tome.

Key Responsibilities:

• Develop and implement advanced cyber security architectures and solutions.
• Analyze and evaluate system security requirements to design secure networks.
• Collaborate with cross-functional teams to integrate security practices into all facets of the business.
• Conduct risk assessments and provide recommendations for enhancing system security.
• Stay updated with the latest cyber security threats and technologies.
• Develop technical solutions and tools to help mitigate security vulnerabilities.
• Provide technical guidance and support to other team members.
• Document and maintain records of security architectures and processes.

MUST HAVE:

• Bachelor’s degree in Computer Science, Information Technology, Cyber Security, or related field.
• Advanced degrees (Master’s, PhD) or professional certifications (CISSP, CISM, CEH, etc.) in cyber security are highly desirable. Minimum of 3-5 years of experience in a cyber security architect or engineering role.
• Proven experience in designing and implementing secure network architectures.
• Strong background in network security, system security, and cloud security.
• Experience with common cyber security tools, standards, and protocols.
• Familiarity with industrial control systems and operational technology (OT) security is a plus.

WE VALUE:

• Strong technical skills in network and system security.
• Knowledge of current cyber security trends and threats.
• Excellent problem-solving and analytical abilities.
• Proficient in security technologies such as firewalls, intrusion detection systems, anti-virus software, authentication systems, log management, etc.
• Good communication and collaboration skills.
• Ability to work independently and as part of a team.

• Strong technical knowledge and development experience in supporting enterprise-level Java applications.

• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

• Minimum 3 years relevant experience to code in Java.

• Minimum 3 years relevant experience with Crystal report is preferred.

• Experience in Gitlab, IBM WebSphere, batch job development framework such as Quartz, Spring Batch is a plus.

• Development experience with Message Queues is good to have.

• Experience with databases and SQL query language, preferably on Oracle database.

• Familiarity with software development life cycle (SDLC) and ITIL principles.