The Job:

The Patient Service Associate (PSA) will serve as a point of contact who assists Community Nurses and Senior Care Coordinator Associates (SCCAs) / Care Coordinator Associates (CCAs) to answer calls and attend to general enquiries from SingHealth residents and patients. He/she will manage registration, appointment scheduling, referrals and billing to ensure smooth consultation with SingHealth HSG team. He/she will support the SingHealth HSG team in administrative and secretariat duties such as referral management, data collection and management, report collation and arrangement of multidisciplinary team sessions.

Job Requirements:

• NITEC/GCE N/O/A Levels with 2 years of experience
• Diploma holders (preferably healthcare related) with 0 years of experience
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Good organising and coordinating skills

You will support the Office for Service Transformation in the execution and implementation of cluster-wide service transformation projects to improve patient care and service. You will lead the team to take design concepts forward and work hand-in-hand with partners and stakeholders to implement service transformation in a variety of healthcare and community settings. You will distil business and user requirements and work with stakeholders to design new initiatives to improve patient care and staff experience.

You will plan and conduct the research and study of users (patients and/or staff) at various touch points throughout the service experience and journey, map workflow processes, identify problems and propose changes and improvements. You will also plan and lead the conduct of ethnography, data mining / gathering activities and statistical analysis to qualify / quantify potential areas of improvement, track the execution of projects, and measure the impact of initiatives.

You will assist and support project leads in the identification of appropriate journals or research publications and in the scoping and drafting of the project plan, including seeking expert opinions and guidance from various SingHealth domains and departments, monitor and report project performance against set targets and propose action plans to improve performance and organisation results where necessary.

You will ensure the success of healthcare service transformation projects, in close consultation with key stakeholders, and support the division and department in strategy formulation, execution of strategic plans and communication of projects to stakeholders.

You will conduct horizon scanning and literature research for new ideas and emerging market trends for innovation and technology, and perform secretariat functions at division, department, senior management and any other assigned meetings.

Job Requirements

· Bachelor’s Degree in any discipline with 2 to 4 years of relevant working experience

· Proficiency with Microsoft Office applications

· Proficiency with Statistical applications and in Project Management would be an added advantage

· Prior experience in a service design / process redesign / process improvement

· Prior experience in a healthcare setting is an added advantage

· Team player

· Excellent verbal, written communication and interpersonal skills

· Adept at handling complex, ambiguous and challenging situations and comfortable with change in a fluid environment and a growing organisation

· Able to work independently and in teams with diverse team members, dynamic reporting lines and multiples stakeholders

Job Description

1. Plan and Supervise M&E works and ensure works are carried out accordingly to drawings, specifications and method statement.

2. Provide technical support on M&E system matters including troubleshooting to resolve M&E faults.

3. Provide supervision and management of vendors, contractors and technicians for progress of work and coordination with clients’ representatives on technical matters.

4. Plan, prepare and manage preventive maintenance and corrective maintenance of M&E equipment and systems.

5. Ability to lead a team of technicians for installation and/or maintenance of M&E equipment.

6. Ensure all works carried out safely and in compliance to ISO and safety procedures.

7. Ensure all project/maintenance works completed on time.

8. Assist the manager to prepare costings and quotations for tenders and ad-hoc works.

9. Billing submission and ensure collection of payments from clients.

10. Prepare proposals, reports and documentations for submission to clients etc.

11. Build rapport with clients leading to business growth and new opportunities.

12. Able to look for and prospect new clients for business growth.

13. Any other ad-hoc duties as assigned whenever required.

Requirements

1. 2 years relevant experience in installation and/or maintenance of M&E services

2. Degree or Diploma on Electrical/Mechanical or relevant Engineering discipline

3. Goal oriented and organized leadership to lead a team of technicians

4. Good knowledge on Mechanical and/or Electrical System

5. Able to use MS office e.g Word, Excel, Project and PowerPoint

6. Good planning skills and able to work independently

7. Open to fresh graduates

The Job:

The Patient Service Ambassador is responsible for providing primary care coordination and administration support to facilitate care of patients.

The job includes but is not limited to the following:

• Providing support to patients by helping to schedule appointments for ancillary services
• Populating the Chronic Disease Registry (CDR), as well as updating and maintaining patient records
• Tracking of patient's appointment and conditions
• Providing assistance to Specialist Outpatient Clinic (SOC) clinicians in explaining available options for follow-up at primary care
• Counselling and motivating patients in following up their care in primary care
• Gathering feedback and conducting patient satisfaction survey

Requirements:

• Minimum GCE O Levels with 1 year of working experience
• Diploma in any discipline with no working experience can be considered
• Proficient in Microsoft office (Word, Excel, PowerPoint)
• Caring and patient-oriented

Responsibilities:

• Responsible for delivering enhancements and continuous improvements to ERP and other backend systems
• Work with Application Managers and System Analysts to meet business requirements
• Transpose user needs into technical programming
• Source Code and version control
• Develop test plans and cases, as well as, the technical and functional documentations according to the adopted methodologies.
• Participate in ERP upgrade programming, data migration and user testing
• Integrates ERP with various applications like POS, eCommerce & Marketplace platforms, etc
• Assist in administrating Azure/ Hyper-V servers and SQL Databases

Requirements:

• Diploma/degree in Computer Science, Software engineering or other similar discipline.
• Minimum 3 years of programming experience in Navision C/SIDE or Microsoft Dynamics Business Central AL, Transact-SQL
• A passion on programming and attention to details
• Able to work in both independent and teamwork environment
• Experience in upgrading application from Microsoft Dynamics-NAV to Business Central will have priority considerations
• Additional work experience in various program languages like Oracle PL/SQL, Java, C++ will be advantageous
• Knowledge in source code management tools like JIRA, Microsoft DevOps, Bitbucket, Git, etc will be a bonus
• Must be fluent in English.
• Ability to speak mandarin will be added advantage in supporting North Asia countries

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Job Summary

In this exciting opportunity, you will coach a team of web-developers and vendors to meet the needs of our growing e-Commerce business through continuous enhancements. You will be the go-to person leading the technical development and delivery of requests from the e-business team members, ensuring all critical issues are resolved timely

Primary Relationships

The position reports under the Digital IT Manager and indirectly to the Head of IT.

Within the organization, this position has primary working relationships with the e-business team members and designers at TWG Tea headquarters.

Responsibilities:

• Work with e-business team members, designers, overseas developers and vendors to meet business requirements, including integrations with third-party platforms like ERP, CRM, payment and logistics platforms, etc
• Transpose user needs into technical programming requirements and lead overseas developers in developing and delivering them on time
• Track progress of tasks and provide weekly updates to respective management
• Enforce Source Code and version control across multiple parties
• Develop test plans and cases, as well as, the technical and functional documentations according to the adopted methodologies
• Follow closely with latest web technologies that can enhance UI/UX, SEO and digital presence
• Manage and monitor eCommerce infrastructure, ensuring optimal performance and cyber-security.

Requirements:

• Degree (or Diploma) in Computer Science, Software engineering or similar disciplines
• Ability to work independently and also in teams with strong project coordination, good people liaison and communication skills, and clear reporting abilities
• Minimum 3 to 5 years’ programming experience in designing and developing eCommerce web application using one or more of the following : C# .Net, ASP.Net (MVC), Web API, HTML CSS, JSON,
• Good understanding of UX/UI, SEO principles and cross-browser compatibility issues
• Must have experience developing eCommerce sites with CMS in B2C industry, with strong experience interfacing with MS SQL database for web applications
• Must have experience integrating with ERP, CRM, Payment gateways and logistic platforms.
• Experienced in front-end development using HTML, CSS, JavaScript, Bootstraps, JQuery, and React
• Experience with development tools such as Visual Studio, JIRA, Git, Bitbucket and CICD tools
• Experience in AWS EC2, RDS, S3 or equivalent cloud hosting and architecture
• Prior experience working with Shopify, Sitefinity or related platforms will be an advantage
• Prior experienced in developing cross-platform mobile application such as Xamarin or React Native or related will be a bonus
• Applicants must be fluent in written and spoken English
• Ability to speak Vietnamese or Burmese will be an advantage

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

About our client: Our client is a leading Construction and Civil Engineering company supporting the Oil & Gas and Chemical Processing Industries.

About the role:

• Support the accomplishment of construction human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Act as the main technical adviser on project site for subcontractors, crafts people and operatives;
• Checking plans, drawings and quantities for execution and monitoring of works on site
• Ensuring that all materials used are delivered timely, and work performed are as per specifications with quality and executed safely
• Overseeing the selection and requisition of materials and plant; to ensure timely delivery and mobilization
• Making cost-effective solutions and proposals for the intended project / works scope;
• Managing, monitoring and interpreting the contract design documents/ drawings supplied by the client, architect or consultant;
• Liaising with any Clients, consultants, subcontractors, vendors, supervisors, planners, quantity surveyors and the general workforce involved in the project;
• Liaising with the local authority (where appropriate to the project) to ensure compliance with local construction regulations and by-laws;
• Liaising with clients and their representatives (architects, engineers and surveyors), including attending regular meetings to keep them informed of progress;
• Day-to-day management of the site, including supervising and monitoring the site supervisory staff, labour force and the work of any subcontractors;
• Accomplishes construction project results by defining project purpose and scope; calculating resources required; establishing standards and protocols; allocating resources; scheduling and coordinating staff and sub-contractors; evaluating milestone assumptions and conclusions; resolving design problems; evaluating and implementing change orders.
• Updates job knowledge by tracking and understanding emerging construction practices and standards; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Submission of required documents for the project/ work scope including (but not limited to) method statement, project schedule, execution plan, etc.
• Planning the work and efficiently organizing the plant and site facilities in order to meet agreed deadlines;
• Overseeing quality control and health and safety matters on site;
• Preparing reports as required;
• Resolving any unexpected technical difficulties and other problems that may arise.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Upholding Company’s work ethics and proper display of representation to Clients/Vendors/Subcon

About you:

• Degree in Civil Engineering or equivalent
• Min. 3 years working experience in Civil Engineering Industries – Oil and Petrochemical

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Responsibilities:

• Assist Project Manager in the planning of required, allocated labour, materials, plant, transport and equipment.
• Review and monitor site construction activities programme to ensure work completed as scheduled.
• Study drawing, plans, specification and scope of work.
• Monitoring closely of construction work progress, materials, plant and equipment.
• Attend meetings with supplier, sub contractor, main contractor & consultant.
• Attend inspections with supplier, sub contractor, main contractor, consultant & client.
• Ensure quality standard and Safety Requirements are adhered to.
• Ensure safe working practices are carried out in accordance to local regulations.

Requirements

• Excellent interpersonal communication skill, innovative and result oriented
• Ability to work independently in a challenging and demanding environment

Our Company is continuously exploring and adopting innovative technologies to improve our productivity and increase our business competitiveness. We are presently embarking on a digital transformation journey which aims to transform the Company’s processes, to create a paperless, digital business environment and establish new business lines. A critical component of that transformation is the security of the Company’s IT resources and informational assets. Cybersecurity Engineer plays an important role to protect the Company’s IT resources and informational assets.

Roles & Responsibilities:

• Ensure best practice and overall security posture are maintained. Identify cybersecurity vulnerabilities, propose mitigation measures and work on their implementation.
• Develop and maintain security hardening guidelines, provide technical support to the IT teams for the implementation of security controls.
• Coordinate with the IT teams to administer measures to prevent, manage and respond to cyber threats and incidents.
• Conduct Security Assessments, including assessment on networks infrastructure and business applications on premises or on AWS and Azure cloud. Conduct compliance tests, configuration validation, vulnerabilities scanning, etc.
• Review and update security documentations including risk assessment, IT security design and plan.
• Work closely with system administrators, IT teams and the system vendors, to ensure IT policies and procedures are implemented and complied with.
• Install, administer, and troubleshoot the Company’s security solutions.
• Explore leading cybersecurity products. Work with 3rd party security consultants and service providers to ensure all security aspects are covered. Operate security solutions such as SIEM, PAM, EDR, IDS/IPS and Web Application Firewall while ensuring compliance to regulatory standards and procedures.
• Review all SIEM daily summary reports and follow up with vendors on all critical/suspicious events.
• Conduct technical analysis and triage based on triggered alerts to determine the severity, impact, scope, and corresponding response actions.
• Manage cybersecurity incidents, including investigation and response.
• Front internal/external security audits and follow-ups, ensure all the audit issues have been resolved.

Requirements:

• Degree or diploma in Information Security, Computer Science, Computer Technology, or related discipline.
• A minimum of three-year-experience in managing Cyber Security Operation.
• Hands-on experience in a two or more of the key security domains such as: security operations (SIEM, EDR, vulnerability management), Cloud security, Data security, Identity and access management, and secure software development lifecycle
• Knowledge of networking and AWS/Azure Cloud Security practices and tools.
• Ability to multi-task and work efficiently under pressure and tight deadlines.
• Candidates with AWS Certified Security WS Certified Security (Specialty), Azure Security Engineer Associate or equivalent certification is an advantage

A glimpse of what you’ll do:

• Execute Systems Administration Service Levels

1. Monitor systems performance and usage, including response times
2. Supervise backups, optimization, initiation of recovery procedures and routine troubleshooting
3. Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
4. Determine the systems’ short- and long-term requirements
5. Manage systems report production

• Advise on System Capabilities

1. Advise senior leaders on system concepts and functional capabilities
2. Provide technical advice to the team and clients on installation, setup, configuration of systems
3. Interpret internal or external business issues and recommends solutions/best practices
4. Implement plans to make systems available to users in a shared, secure and controlled manner

• Develop New Systems

1. Lead the development of new systems as per the system requirements
2. Design security and integrity controls
3. Conduct new systems testing and implementation
4. Define the system maintenance procedures
5. Analyze the use of new systems to identify enhancement needs
6. research initiatives for the development of advanced and automated approaches for system administration

• Optimize systems performance

1. Seek opportunities to optimize the delivery of systems services with emphasis on availability, reliability, scalability, and security
2. Conduct regular system audits and upgrades
3. Develop automated processes to define, measure, and report on service quality, stability and capacity

• Resolve issues

1. Oversee the assessment of risks to systems
2. Identify complex system issues to provide advisory to the stakeholders
3. Investigate cause of systems issues
4. Resolve complex issues
5. Provide escalation support for issues presented by the user

What you’ll need:

• Degree/Diploma in Computer Science, Engineering, or equivalent fields
• At least 5 - 6 years’ experience in developing, implementing and maintaining IT systems

1. Experience in server or Windows migration (e.g., Windows Server 2012/2016 to 2019)
2. Setting up/Implementation of VMWare, AD and Windows from scratch

• Systematic in approach and familiar with enterprise level trouble shooting
• Strong communication skills with stakeholders and ROs
• Experience in healthcare applications preferred and/or willing to take up the challenges in a healthcare related industry

Benefits

• AL: up to 21 days
• ML: 14 days
• Flexibenefit: $660 per year
• Bonuses: total package ranging from 14-15 months

Interested applicants: kindly submit your resume to [email protected]

You will provide prompt and quality front-line services to patients for the Radiology department. Your role will involve registration and scheduling of appointments for patients and collecting of payments from patients.

Requirements

• GCE ‘O’/ 'N' Level Experience in healthcare, hospitality or frontline customer service will be an advantage
• Good interpersonal and communication skills
• Able to perform 2 rotating shifts, including weekends and Public Holidays (1st shift: 7.30am to 4.30pm/ 2nd shift: 12pm to 9pm)

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

The General Worker (Maintenance) at Hotel Miramar plays a vital role in maintaining the facility's upkeep and ensuring a safe and comfortable environment for guests and staff. This position involves a diverse range of maintenance tasks and general duties across various areas of the hotel.

We're looking for someone who is eager to work and likes to keep things in order.

Key Responsibilities:

1. Perform routine maintenance tasks such as plumbing, electrical repairs, carpentry work, painting, and general handyman duties.

2. Conduct regular inspections of the premises to identify any maintenance issues or safety hazards.

3. Respond promptly to maintenance requests from guests and staff, and efficiently resolve issues to minimize disruption.

4. Assist in the installation and repair of fixtures, fittings, and equipment throughout the hotel.

5. Maintain cleanliness and organization in work areas and storage spaces.

6. Support the Maintenance team in implementing preventive maintenance programs and initiatives.

7. Handle basic landscaping and gardening tasks, including lawn care and outdoor area maintenance.

8. Assist with moving furniture, equipment, and supplies as needed.

9. Adhere to all safety regulations, procedures, and protocols while performing maintenance tasks.

10. Collaborate with other departments to ensure seamless coordination and execution of maintenance activities.

11. Maintain accurate records of maintenance work performed, inventory levels, and equipment inspections.

12. Participate in training programs to enhance skills and knowledge related to maintenance procedures and techniques.

Qualifications:

- Proven experience in maintenance or handyman roles, preferably within a hotel or similar environment.

- Strong knowledge of basic maintenance techniques and procedures, including plumbing, electrical, carpentry, and painting.

- Ability to troubleshoot and solve problems independently.

- Excellent communication and interpersonal skills.

- Physical stamina and dexterity to perform tasks requiring lifting, bending, and prolonged standing.

- Attention to detail and a commitment to delivering high-quality workmanship.

- Flexibility to work shifts, including evenings, weekends, and holidays, as needed.

We want to hear from you! Interested candidates are invited to email your updated resume by 31 March 2024.

You can visit the HR Office at Hotel Miramar any time from Monday to Friday, between 9:00 AM and 6:00 PM. Find us at room #02-25.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

As an Engineer in 3D Printing Centre (3DP), your job responsibilities include the following:

• Lead project engagements towards defining design requirements. To also advice on material suitability and robustness
• Work with Center Manager to establish and execute relevant approaches to healthcare Engineering Design. Ensure proper documentation and archiving of each procedure and product design
• Apply industry-leading technologies and deploy good engineering practices in additive manufacturing to drive and undertake projects and training
• Keep abreast with all necessary accreditation and QMS requirements applicable to 3DP
• Maintain software and systems used with the latest enhancement and libraries
• Maintain machines to ensure running in optimal operational condition, ensure high standards of Quality, Environment, Health and Safety, as well as ensure the governance process parameters for 3D printing, pre and post processing and inspection of components are suitable for use cases in the hospital
• Support new projects in the area of in-house production of surgical implants and advanced surgical guides
• In charge of peripherals and inventory managed under the Engineering Team
• Owner of design depository and project timeline
• Provide next level 360 feedback
• Assist in all matters and projects in relation with the Engineering team
• Keep abreast with development in 3D technology applicable to healthcare

Job Requirements:

• Degree in relevant engineering preferably with at least 3-5 years of experience in the Additive manufacturing field
• Prior experience in the operation of 3D Printers of different technologies, including but not limited to FDM, SLA, SLS and MJF technologies
• Experience in CAD software packages particular related to Medical 3D Printing
• Understanding of design requirements and methodologies for 3D printing
• Experience in anatomical model, surgical guides and implants design would be highly advantageous
• Basic understanding of human anatomy and medical imaging processing would be helpful
• Able to establish good rapport and network with internal or external parties
• Ability to facilitate discussions with different levels of staff
• Grasp of technology trend in specific those influencing healthcare
• Experience in medical device accreditation and QMS would be an advantage
• Having attributes of forward thinking, task driven, excellent facilitation skills, strong planning, analytical, organisation skills and interpersonal skills

Our client, a well-established MNC is seeking for a Customer Service Executive ( Frontline ) - MNC/Luxury brand - Up To $ 4,900.00 + Attractive Bonuses / MNC/ Central Area, 5 days work week, Office Hour

Requirements

• Min a Diploma or Degree in Customer Service Relation/ Hospitality / Tourism or relevant
• At least 3 to 5 years experience providing face to face Customer Service functions.
• Willing to work in a fast pace environment
• Candidates from Airline, Retail or F&B industry are welcome to apply
• Strong communication and interpersonal skills.
• Confident, willing to learn and perseverance.
• Independent and team player

Others

• Salary: Up to $ 4,900.00 + Attractive Bonuses
• 5 days work week, Office Hour
• Central area

Interested candidate can send in your resume with a photo attached (word format prefer) to [email protected]

Job Description for Quality Assurance Engineer

· Conduct regular quality testing/evaluation to rectify and fix any issues related to product functionality.

· Work closely with R&D for the new product/part evaluation and generate quality evaluation report after evaluation.

· Conduct multiple types of testing, including functional, performance, reliability.

· Coordinating internal audit program for ISO 9001.

· Any ad hoc jobs as assigned by the team leader.

Qualifications

· Diploma / Degree in Mechatronics / Electrical / Electronic Engineering

· Minimum of 2 -5 years’ experience conduct ISO 9001 internal audit.

· In depth knowledge in ISO standard are highly recommended.

Requirements

· Ability to work independently and within a team environment.

· Analytical mind and problem-solving attitude.

Job Highlight:

• Contract Postion ( 12 months)
• Maxwell Central, walking distance from MRT
• Monday to Friday, 9am to 6pm

Job Description:

• Routing feedback to the rightful department in an accurate and timely manner.
• Replying to feedback submitted by members of public.
• Contacting members of public, when needed, to clarify their feedback.

Requirement:

• Only Singaporean
• Degree
• Experience in Customer Service, Manage feedbacks related field

Interested applicants please click "Apply Now" or email to [email protected].

We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Lucas Tan

Outsourcing Team

BGC Group Pte Ltd

EA Licence Number: 05C3053

A glimpse of what you’ll do:

• Monitor security systems

1. Perform non-routine security monitoring activities
2. Perform prioritization and allocation of security incidents
3. Track security monitoring rules and alerts
4. Compile regular reports on the performance of security operations

• Maintain security operations

1. Assist with the implementation of agreed security system changes and maintenance routines
2. Assist with implementation of new security programs
3. Support vulnerability, penetration testing and assessments
4. Support the development of reports on security penetration testing results
5. Recommend security products, services and/or procedures
6. Support the alignment of security systems with established service agreement standards
7. Support the implementation of new enterprise security architecture, technologies and enhancements

• Respond to queries

1. Support live response to security issues
2. Support investigation of security breaches such as forensic threat investigation
3. Support the resolution of security related issues
4. Support the simulation of user problems to identify security system drawbacks
5. Recommend security system modifications to reduce user problems

• Facilitate compliance

1. Assist with the implementation security policies, procedures and programs
2. Educate users on the security standards and practices
3. Identify improvement areas to existing security policies and procedures
4. Deliver user training

• Optimize security system performance

1. Support piloting of new tools, technologies, and processes as well as installation of hardware and software
2. Support security system testing and ongoing optimization or changes such as scheduled upgrades and updates
3. Maintain documentation of all optimization activities
4. Suggest improvements to operational processes, procedure manuals, and documentation

What you’ll need:

• Bachelor's Degree in Computer Science, IT, or equivalent fields
• At least 5 years working experience in vulnerability management, incident response, and risk assessment experience, and able to articulate security policies
• Technical expertise in the following

1. Tenable Nessus
2. SIEM
3. Rapid7
4. Wireshark
5. IDS
6. Splunk
7. Nmap
8. Burp Suite
9. ELK Stack (Elastic search, Logstash, Kibana)
10. Graylog

• Coordinate ongoing reviews of existing security programs/protocols and planned upgrades
• Monitor compliance to security policies, regulations, rules and norms
• Perform Firewall rule reviews/clean-upsas part of housekeeping initiatives
• Reviewing authorized software
• Responding to security incidents
• Experience in AD/ID administration (Active Direc/Identity) as per best security practices.
• Look at ongoing requests – assessments of installing apps.
• Exposure in IM8 or equivalent

Benefits

• AL: up to 21 days
• ML: 14 days
• Flexibenefit: $660 per year
• Bonuses: total package ranging from 14-15 months

Interested applicants: kindly submit your resume to [email protected]

Key Roles and Responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Preferably with 2 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred.

Please indicate in your profile your expected salary as you apply. Thank you.

Responsibilities

• Report to a technical lead and/ or project manager and engage in the full life cycle software development and project implementation works assigned.
• Involve in requirement analysis phase to determine the implementation feasibility of functional specifications and proposed solution.
• Highlight requirement gaps, disproportional construction efforts, technical challenges, and any other issues to business analyst team.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Implement solutions by designing system specifications, standards, and programming.
• Engage customers to explain the rationale of proposed solutions, or other technical issues.
• Coordinate and collaborate with other project team members throughout the project implementation to meet project goals.
• Engage in the maintenance and support activities, which include troubleshooting and breakfix of software application systems when required.
• Improves operations by conducting systems analysis, recommending changes in policies and procedures.
• Ensure compliance to best practices, approved frameworks and re-useable components are employed in the development project.

Requirements

• Hands on experience with core competencies in software development using either:

1. Core Java and J2EE (including JSP/ Servlets)
2. Web MVC (Spring MVC, Struts)
3. Object/ Relational Mapping frameworks (JPA, Hibernate, etc)
4. RESTful APIs and Web services
5. DHTML Javascript framework (Bootstrap, JQuery, ExtJS, Angular JS, DOJO, etc)
6. ANT build tool

• Familiar with both frontend and backend development. Good knowledge in development of web-based or mobile application applications.
• Experience in full SDLC (requirement, design, develop, test, validate, deploy), agile methodology.
• Familiar in working with end users to gather and document business & functional requirements, using entity relation diagrams, use cases, swim lanes etc, mapping requirements to design.
• Must be able to work independently on the assignment – including communicating with end users, requirement, design, and development.
• Should be able to translate non-functional and functional requirements into design within enterprise context.
• Ability to multi-task, perform under pressure, and be a strong team player.
• Proficient in written and spoken English.

Job Responsibilities:

-To plan, lead, execute and review work activities and projects (on-site)

-Co-ordinate and provide consultancy for environmental sustainable development projects.

-Preparation of design and technical specifications for tenders.

-Involved in energy audit, Green Mark assessment and LEED Certification

-Collaborate with your peers and ensure all assigned projects and contractual obligation are met within timely completion schedule and ensure delivery of quality service for clients.

-Prepare tender documents for the bidding of environmental sustainable development projects

-Any ad-hoc tasks assigned by superior

Job Requirements:

-Bachelor Degree in Mechanical Engineering, Electrical Engineering or Sustainable Building Design

-At least 8 years of relevant work experience

-Ability to perform building energy saving calculations and sustainable simulation

-Possess good interpersonal skills

-Hands-on individual who is positive, proactive and driven

-Team player with good communication skills

-Meticulous and able to organise work effectively

*Location: Westgate Tower

Responsibilities

• Be accountable for the quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
• Maintain high performing service support functions including IT Service Desk, Desktop Support, and VIP Support
• Take ownership of major incidents to ensure coordination of resolving parties, effective communication with stakeholders, and post-incident review
• Monitor, control, and support service delivery; ensuring systems, methodologies, and procedures are in place and followed
• Drive internal and third-party service review meetings covering performance, service improvements, quality, and processes meeting support
• Make recommendations for Service Improvement Plans and ensure actions are followed through to completion on time
• Effectively deliver/manage Staff Management including recruitment, mentoring, training, target setting, and performance assessment
• Track and update all project statuses and ensure that all project documents are current, complete and categorize appropriately
• Create and manage project plans and identify resources needed for the success of the project
• Participate in RFP/tender preparation and evaluation
• Manage all project stakeholders, including customers, sponsors, internal executives, project resources, and subcontractors

Requirements

• Must have at least 5 years of experience in Service Delivery
• Minimum ITIL foundation certified
• Excellent leadership and people management skills
• Excellent written and verbal communication skills
• Willingness to support and mentor junior staff
• Excellent customer-facing/customer-service skills
• Able to work under pressure and meet deadlines
• Able to demonstrate a high degree of flexibility including out-of-hours working
• Excellent organizational skills
• Self-motivated and able to take responsibility
• Able to manage and prioritize tasks and time efficiently

Plumbing and Sanitary Company located at Henderson Rd have vacancy for Project Engineer

Requirements:

1) Have minimum 2 years experience in Plumbing & Sanitary Works (Preferbly HDB Projects)

Job Scope:

1) Liaise with Main Contractor on schedule and operations

2) Responsible for meeting schedule and in charge of site operations

3) Coordinate with drafters on drawing matters

Qualification Requirements:

• Bachelor’s degree in Computer Science, Engineering, Mathematics, Statistics, or equivalent experience
• 5-8 years of experience in Information Technology. Relevant experience in managing IT Assets is advantageous.
• Experience and strong subject matter expertise with IT Service Management processes including Configuration, Change, Incident, Problem and Release Management
• Possess working knowledge of IT Service Management and CMBD processes with hands-on experience in one or more ITAM/SAM tools, like ServiceNow, BMC Helix, HPSM etc.
• Specialized knowledge of defining, documenting, and implementing Asset Management and Configuration Management processes for both hardware and software CIs
• Experience in data analysis, SQL, R/ Python (Or other tools for statistical analysis) and data visualisation tools is advantageous.
• Strong attention to detail with excellent troubleshooting, verbal, and written communication skills
• ITIL Framework knowledge with a strong understanding of ITIL tools, processes and terminology is an advantage.
• Ability to influence a cross functional team to obtain desired results.
• Strong interpersonal communication skills to build good relationships with stakeholder.
• Ability to work to tight deadlines and manage multiple high-level tasks under pressure in a fast-paced environment.
• Highly analytical with strong understanding of the IT fundamentals and general knowledge on Enterprise IT
• Possesses a service-oriented nature with ability to learn new tools and technologies quickly.
• Meticulous and Quality conscious

Key Roles and Responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Preferably with 3 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred.

Please indicate in your profile your expected salary as you apply. Thank you.

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Upcoming Havelock MRT Station (TE16) just outside our office

Job Summary:

The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.

Job Description:

• Effectively handle and manage customers’ feedbacks and complaints
• Responsible to upkeep the service level to ensure service excellence delivery to both internal and external customers and partners
• Responsible for front-office and back-office duties which includes customer enquiries, quotations, order processing and fulfilment
• Work closely with team members to ensure accurate and timely delivery of services
• Participate actively in the customer retention program and strategy
• Tracks and assist in collection of outstanding payments in relation to the income generated from your department
• Ad-hoc duties such as billing and filing
• Perform other duties or projects assigned

Requirements:

• Minimum Diploma and 3 years of experience in service-related industry
• Meticulous, organised and an effective team player
• Good command of English and Chinese, written and spoken, to liaise with English and Chinese speaking clients
• Immediate commencement