Responsibilities & Duties

• Responsible for providing engineering expertise and technical assistance for the installation, maintenance, troubleshooting, repair and modification of facilities and equipment, development and implementation of maintenance procedures and techniques for safe, reliable and efficient operation of the plant.
• Responsible for participating in production machineries installation, modification and maintenance
• Responsible in ensuring that all process equipment, utility installations and electrical installations are maintained and running at optimum efficiency.
• Responsible for defining and generating evaluation plan, and execute qualification plan for alternate component replacement or cost reduction.
• Responsible for working with supplier and procurement team to drive cost reduction and quality issue.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 5 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Preventive Maintenance Technician- Troubleshoot, repair and maintain food production equipment- Execute emergency breakdown protocols- Assist in resolving downtime issues- Clean equipment and maintain equipment hygiene requirements for production use, after installation and/or repairs- Collate and coordinate maintenance work, at times need to work with contractor- Comply with cleanliness and safety regulations while setting up and maintaining food manufacturing equipment- Able to perform ad-hoc duty when require- Basic electrical and refrigerator knowledge- Prepare maintenance reports/records in relation to the work assignedRequirements- Minimum 1 Year of experience in maintenance work and engineering field, preferable in food manufacturing- “O” leave / NTC3 or NITEC in Mechanical Enginnering- Able to performance Shift- Willing to learn new skills- Positive work attitude

Responsibilities

• Responsible for ensuring that corrective actions are in place and implemented for all non-conformances detected during audits
• Responsible for liaising with production side on the investigation of root cause of non-conformance and procedural failures
• Responsible for reviewing and approving required specifications and revisions in documentation prior releasing for production or customer
• Responsible for conducting process audit and internal quality scheduled/unscheduled audit
• Responsible for ensuring work is carried out in accordance with documented procedures

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in CNC/ Precision/ Machining Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Responsible for managing and planning manufacturing process sequence, from receipt of raw materials till finished parts shipment.
• Responsible for developing new processes solid modeling and create/update work instructions, in accordance with engineering drawings and specifications.
• Responsible for leading and supporting continuous improvement projects
• Responsible for providing technical support to Production to achieve technical and quality requirements.
• Responsible for supporting Request for Quote (RFQ) proposal development and process

Requirement

• Min Diploma or Degree in Mechanical/Manufacturing/Aeronautical Engineering
• Min 3 years’ experience in Precision Engineering/ Aerospace/ Oil &Gas Manufacturing

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for developing of test scripts, issues tracking and test management
• Responsible for conducting qualification test of new product or revised component with issuing of test report and recommendations to the test findings
• Responsible for testing accordance to applicable product standards, guidelines, regulations and dormakaba Corporate Standard (DCS)
• Responsible for preparation of samples and coordinate with PQS EN or certification bodies for product certification
• Responsible for evaluating and analysis of competitors’ products – teardown analysis, VA/VE

Requirements

• Min Diploma in Engineering or relevant
• Min 2 years of working experience in production quality or test lab.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Responsible for managing and planning manufacturing process sequence, from receipt of raw materials till finished parts shipment.
• Responsible for developing new processes solid modeling and create/update work instructions, in accordance with engineering drawings and specifications.
• Responsible for leading and supporting continuous improvement projects
• Responsible for providing technical support to Production to achieve technical and quality requirements.
• Responsible for supporting Request for Quote (RFQ) proposal development and process

Requirement

• Min Diploma or Degree in Mechanical/Manufacturing/Aeronautical Engineering
• Min 3 years’ experience in Precision Engineering/ Aerospace/ Oil &Gas Manufacturing

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Lead a team of line leaders and operators to meet daily production output, quality, productivity and yield.

• Conduct daily pass-down meetings and escalate line issues if any

• Oversee manpower/overtime and consumables planning

• Ensure manufacturing and safety procedures are being followed

• Conduct training/coaching to leaders & operators to improve performance

• Implement ideas and improvement activities to prevent human errors

• Ensure good discipline and housekeeping in the line

• Coordinate with other departments to support projects, evaluations and preventive maintenance activities in the fab

Requirements

• Diploma/Degree in Engineering/Science/Production/IT

• Preferably experienced in high-tech, high-vol manufacturing environment

• Good leadership and communication skills

• Willing to work 12-hour shifts (day or night)

Responsibilities

• Responsible for analysing, troubleshooting and resolving stamping issues to achieve productivity, quality and cost targets.
• Responsible in assisting in stamping tool design reviews for new product development
• Responsible for establishing process capability, optimum parameter setting, mill cost, Bill of Material (BOM) and work instruction for dies and processes.
• Responsibel in identifying and proposing cost reduction program and upgrading to achieve quality and competitive cost to meet present and future stamping requiremen
• Responsible for providing technical guidance and training to juniors technicians and toolmakers

Requirements

• Min Nitec in Production/ Manufacturing/ Mechanical Engineering/ Tool and Die Making
• Min 5 years of working experience in Stamping Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for designing and developing software for automated semi-conductor process equipment.
• Responsible for improving equipment performance through CIPs and other development initiatives
• Responsible for supporting field work to upgrade and resolve customer issues.

Requirements

• Min Diploma in Electrical & Electronics Engineering/Computer Studies or equivalent.
• Min 5 years of working experience in programming on Windows (XP and above) environment.
• Experience in C++, VC++, MFC, SQL, OOP, using Servo, Stepper Motion Controller, Analog Device and High Speed I/O
• Knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Application Engineer (ID4539)
Location: Tiong Bahru
Working Hours: Mon to Fri 8.30am-6.00pm
Salary: $3000-$4500

Job Description:
• Provide technical support to users and liaise with development teams for maintenance and updates required
• Optimize applications by integrating new technologies and performing upgrades
• Contribute to manage UAT, demonstrate prototypes and completed applications
• Generate ideas for software innovation based on market trends
• Document development processes, procedures and application version histories
• Keep up with advancements in application engineering and new technologies
• Create efficient and logical databases for clients

Requirements:
• Diploma or higher professional qualification in Computer Science
• At least 2 years of relevant experience
• Proven work experience as an Application Engineer or similar role
• Strong lead developer experience in one or more of the following: Microsoft C#.Net, Microsoft VB.NET, Microsoft SQL Server, Microsoft Azure, PHP, React, Mobile Apps and AWS Micro Services
• Extensive experience in deploying, optimizing, and maintaining software.
• Excellent analytical and problem-solving abilities
• Exceptional customer service, interpersonal, collaboration and communication skills

• Position: Patient Service Associate
• Location: Across Singapore
• Working hours: Shift Rotation
• Salary (commensurate with experience): Up to $4,200 + Performance Bonus
• Duration: Permanent
• Industry: Healthcare

Main Responsibilities:

• Work with Operations Manager with planning and reporting activities
• Collaborates with clinic teams to ensure seamless business execution, reinforce positive morale, and uphold company values
• Attend to patients courteously upholding quality service standard
• Responsible for front-desk duties such as, appointments, billing and payment collection, handle enquiries (email/phone/walk-in)
• Assist radiographers / nurses if required (e.g: bring patients to the scanning room).
• Assists to prepare patients for scans
• Perform insurance/medisave claims submission and verification of particulars and limits in various claims portal
• Collect payment and provide financial counselling for radiological procedures
• Any other duties as required

Requirements:

• Minimum GCE N / 'O' level, NITEC in Nursing or WSQ Higher Certificate in Healthcare Operations
• Experience in healthcare sector
• Good interpersonal and communication skills
• Good customer-service mindset

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Responsibilities:

• Contribute in I4.0 transformation of current Industrial & Manufacturing processes to drive improvement in the process-chain
• Work closely with key stakeholders to understand requirements & build clear problem statements
• Coordinate with Global team to define this project & synchronize with the existing activities & initiatives
• Introduce new IoT sensors to specific machines & Test Benches
• Connecting the sensors to local & network nodes for data collection in the right format
• Integrate the data with existing Cloud Platforms
• Run Simulations
• Perform live data analysis to derive key conclusions and measurable KPIs e.g. for live tracking of system faults / predictive maintenance
• Documentation of the Project & Communication with external & internal stakeholders

Requirements:

• Min. 3 years of Experience in Industrial Automation / Embedded Systems
• Programming skills in C / C++ / Java / Python
• Possesses proven skills in data engineering and data visualization and using simulation tools
• Industry 4.0 Experience a big plus
• Demonstrate the sensitivity to understand and define key customer requirements
• Excellent communication skills (verbal and written) to liaise with various departments & customers locally and internationally

Other information:

• Working Location: One North
• Working Hours: Monday - Friday, 9am - 6pm

Job Description:

• Support department GM to collaborate with Headquarter in formulating project development strategies for metrology products in Singapore and Malaysia to align to organizational strategy and capitalise on potential project opportunities
• Manage and drive team collaboration with internal and external project stakeholders, endorse project deliverables to optimise project efficiency and performance
• Establish service delivery system in Malaysia and lead cross-functional integration on operations with Singapore team.
• Formulate strategies to optimise customer’s maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Manage and review regular service reports to evaluate impact of trends, and potential malfunctions and solutions.
• Support pre and post sales initiatives and drive customer renewals through exceptional service
• Manage departmental plans aligned to organisational strategies and frameworks to drive compliance with Workplace Safety and Health (WSH) and Environmental Management Systems (EMS)
• Manage continuous improvement and change management initiatives for time, cost and quality improvements
• Provide technical training on equipment and systems maintenance for new or complex equipment and systems and development opportunity to engineers
• Conduct regular communication with Japan’s factory and project team in Headquarter for project development and planning

Requirements:

• At least 15 years of engineering experience in semiconductor manufacturing industry will be advantages.
• Excellent interpersonal communication skills
• Excellent presentation skills
• Software proficiencies for Microsoft PowerPoint, Microsoft Word, and Microsoft Excel.
• Overseas travel is required.

Job Description

As a Senior/ Infrastructure Engineer, you will assume the responsibility of conceptualising and crafting cloud and infrastructure solutions, ensuring seamless integration into diverse on-premise or SaaS environments. Leveraging comprehensive expertise across vertical and horizontal technologies, your focus will be on refining, fortifying, and providing solutions to our clients. This entails overseeing the holistic technical design, encompassing infrastructure elements, integration, connectivity, and hosting.

Roles and Responsibilities

• Managing the project lifecycle of infrastructure setup and implementation for our clients.

• Designing and implementing infrastructure solutions, incorporating multi/hybrid cloud design principles.

• Continuously researching and evaluating new solutions and technologies, integrating insights and recommendations into the development process.

• Demonstrating expertise in the products and solutions of major Cloud Service Providers.

• Specialising in best practices for the design, operations, and support of private/public/hybrid cloud infrastructure, covering Network, Storage, Compute, and Security.

• Identifying potential and emerging technologies with relevance to innovation for the company.

Qualifications and Requirements

• Diploma/Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline.

• A minimum of 4 years experience in the design, implementation, and consulting of private/public/hybrid cloud infrastructure solutions.

• Hands-on experience and robust technical skills with a proven track record in IT infrastructure and/or emerging IT technologies engineering, specifically in Platform, Storage, Virtualisation, and Cloud infrastructure.

• Strong working knowledge and the ability to apply architecture concepts, frameworks, and methodologies to projects.

• Experience in business and technical analysis, architecture design, and project

• Possession of PMP and ITIL certifications is considered an added advantage.

JOB SUMMARY

Manufacturing Engineer will be responsible for planning, designing, implementing, and managing; integrated, production and service delivery systems that assure performance, reliability, maintainability, schedule adherence and cost control within the production site. The Manufacturing Engineer will adopt as its goals profitability, effectiveness, adaptability, responsiveness, quality, and the continuous improvement of products and services throughout their life cycles.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Able to perform Assembly process for High Level Assembly (HLA). Create procedures for processes and train staffs accordingly.

· Knowledge on assembly drawing, interpretation part drawing and specification is a must. Candidate with Medical product understanding will be added advantage,

· Report writing, perform DFM and able to communicate within internal and external stakeholders.

· Strong understanding on PFMEA, Process Flow, Control Plan and Process risk Assessments.

· Communicate frequently with operations, technical, and quality representatives within area of support through the tier process.

· Provide leadership and commitment in supporting continuous improvements in quality, productivity, and delivery performance through the deployment of continuous improvement framework.

· Reviews all input from Engineering Department, ECO’s, new product releases, configuration control policies, marking requirements, and participates in the DFM process.

· Solid understanding on BOM, ECN process, PCN and shop floor management will good plus.

· Monitor and continuously improve daily quality/efficiency performance for assigned areas. Exposure on Lean Tools example Cycle Time, TAKT Time, LBR is key, waste reduction etc would point to gauge.

· Involve on new product development by working with R&D, New Product Development and Quality to provide Design for Manufacturability guidance on hardware.

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply with all procedures within the company security policy.

REQUIREMENTS:

Candidate must possess at least a Diploma, Degree, Engineering (Mechatronic/Mechanical) or equivalent. At least 5 year(s) of working experience in the related field is required for this position.

• Maintain and update documents and records on ISO 9001, ISO 14001 AND ISO 13485 system
• Establish and maintain proper documentation control & distribution
• Conduct internal and external audits. Ensure readiness of all sections for both 3rd party certification body and customer audits.
• Liaise with external auditors and certification bodies in conducting audits
• Generate monthly report/summary of OQA rejects, customer returns, RMA, external and internal 8D and revised specs and procedures.
• Review and update Quality Management System procedures to meet the quality system requirements.
• Ensure system compliance & preparations for Management Review
• Review audit findings and develop action plans
• Manage internal and external corrective action reports (CAR)
• Plan and conduct periodic system audits and participate in customer or supplier audits for compliance.
• Maintain and conduct regular review of calibration and preventive maintenance for instruments and equipment.
• Direct and head internal audit programs by reviewing procedures, while recommending improvements for all internal audit policies and procedures
• Perform any other duties, as assigned by superior.

Job Description

• Reporting to the General Manager, you will manage the teams responsible for facilities, technical aspects and housekeeping.
• Maintain the swimming pool and surrounding areas in accordance with the guidelines established by the authority.
• Establish and maintain high-quality service and safety standards.
• Prepare tender documents for renovation and A&A projects.
• Forecast operational and capital budgets, track and monitor expenses within the approved budgets.
• Manage the appointed contractors and review/renew service contracts.
• Organise fire drills, be responsible for fire safety measures, form/maintain a fire safety committee. Coordinate with the Singapore Civil Defence Force (SCDF) on fire safety matters.
• Comply with Workplace Health and Safety Act and provide advice on Health & Safety matters to stakeholders.
• Carry out facilities maintenance works with least disruption to club operations through appropriate planning, follow-up action and compliance with safety requirements.

Job Requirement

• Degree/Diploma in engineering/facilities/relevant field of studies with 10 years relevant work experience, preferably in hospitality industry.
• Certified Fire Safety Manager.
• Good interpersonal and communication skills with all stakeholders
• Possess strong leadership qualities, planning and project management skills.
• We are seeking a self-motivated individual who has the ability to meet deadlines and multitask, detail-oriented, a team player, displays a positive attitude and can prioritize workload.

Interested applicants should write in with detailed CV and current/expected salary to [email protected]
All applications will be treated in strict confidence. Only shortlisted applicants will be notified.

This position requires incumbent to provide supervision, caregiving and guidance for the children & young persons (CYPs). They are also parental figures, essential for cultivating a warm and nurturing environment by taking care of the physical and psychological needs of the CYPs.

1) Provide support, assistance and supervision in the delivery of services and programs to the children
2) Oversee the healthcare needs of children by being alert to their general health conditions
3) Address behavioral issues of children
4) Carry out operational interventions according to Care Plan
5) Track the presence absence of the children and their daily activities and ensure that they do their chores
6) Oversee the healthcare needs of children by being alert to their general health conditions
healthcare and medical needs for follow up
7) Ensure that comfort, personal hygiene, and the safety needs of the residents are attended
8) Clean and tidy the units, including toilets in the units
9) Attend morning meetings for exchange of information and discuss improvements on caregiving to residents

- Stay vigilant during work hours to manage a big group of children
- Empathise and yet be firm when disciplining the children, and give them appropriate emotional support
- Has relevant working experience in other Homes or child-centred work environment

Working arrangement

• 1pm - 10pm (Tuesday to Friday)
• 9am - 5pm (Saturday)
• Sunday & Monday off

If you have a passion and patience for working with CYPs growing up in difficult situations filled with challenges and trauma, please send your detailed CV and expected salary to apply.

Key Responsibilities:

• The design verification engineer is expected to check, test, and gate the product design for both performance and reliability.
• Draft a test plan to cover each feature in product spec, certification requirement, and customer application.
• Support on DFMEA documentation draft and maintenance.
• Test products' electrical & mechanical performance and reliability with lab equipment such as multi-meter, integrating sphere, oscilloscope, and environmental chamber.
• Testing equipment management & maintenance.
• Follow up on the quality issues found and verify the effectiveness of corrective action.
• Give quality input during the early design stage to avoid potential quality issues.
• Update & deliver the test reports to the project lead and define the quality level of R&D stages.
• Work with QA to ensure the design quality can be delivered to the next phase.

Requirements:

• Bachelor’s in Electronic Engineering, computer science, or relevant majors.
• At least 3 years of design, testing, or quality experience.
• Experience in power electronics product testing and understanding of electronic product schematics is required.
• Operation experience with basic electronic equipment like oscilloscope, multimeter, power supply, and load are required.
• Knowledge or experience in electronic design, design quality, MCU, FW testing & appliances is preferred.
• Able to travel overseas.
• Familiar with UL standards will be an added advantage.
• Proficient in English and chinese to liase with HQ counterparts.

Key Responsibilities:

• Working on ASIC digital design, including RTL coding based on Verilog, simulation, RTL and gate-level verification, code coverage, testbench development, logic synthesis, and design documentation.

Key Requirements:

• Master/Degree in Electrical Engineering with 3 years of ASIC design.
• experience preferred.
• Familiar with ASIC design flow.
• Experience in RTL coding based on Verilog. Familiar with the digital simulation debugging environment.
• Familiar with UNIX/Linux environment and scripting.
• A team player with good communication skills.
• Able to work independently, flexibly, and creatively.
• Strong analytical and problem solving.

Job Title: Senior Software Engineer (ID4540)
Location: Seletar
Working Hours: Mon to Fri 8.00am-5.30pm
Salary: $6000-$7000


Job Description
• Develop web applications using ASP.Net MVC and ASP.Net Web API, following the development standards and technical design provided
• Understanding of best practices in software development process (SDLC) including coding standards, code reviews, design patterns, source control and object-oriented programming.
• Tap knowledge from domain experts and write SQL scripts to manage & query databases to extract & generate required data for analysis.
• Ability to develop web-based dashboards to show the results for internal & external customers is preferred.
• Supports and develops software engineers by providing advice, coaching, and educational opportunities.
• Develop software solutions by studying information needs conferring with users studying systems flow, data usage and work processes
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Design and architect new software product for data analytics
• 2nd level user support for application interface issues across systems
• Analyse issues and work with other team members to identify root cause to prevent future occurrences

Requirements and Skills
• 2 to 5 years of relevant experience in .Net core software Development .
• Working knowledge of C#, ASP.Net, MS SQL
• Degree in Engineering or Computer Science or IT
• Hands on experience in technical design patterns, development, and documentation.
• Experience using Visual Studio 2019 and later.
• Strong in SQL server complex SQL query and Stored procedure development (2+ years)
• Good knowledge of microservice architecture and SOA.
• RPA UiPath knowledge advantage.
• DevSecOps knowledge advantage.
• Knowledge in third party API integration .

Key Responsibilities:

• The design verification engineer is expected to check, test, and gate the product design for both performance and reliability.
• Draft a test plan to cover each feature in product spec, certification requirement, and customer application.
• Support on DFMEA documentation draft and maintenance.
• Test products' electrical & mechanical performance and reliability with lab equipment such as multi-meter, integrating sphere, oscilloscope, and environmental chamber.
• Testing equipment management & maintenance.
• Follow up on the quality issues found and verify the effectiveness of corrective action.
• Give quality input during the early design stage to avoid potential quality issues.
• Update & deliver the test reports to the project lead and define the quality level of R&D stages.
• Work with QA to ensure the design quality can be delivered to the next phase.

Requirements:

• Bachelor’s in Electronic Engineering, computer science, or relevant majors.
• At least 8 years of design, testing, or quality experience.
• Experience in power electronics product testing and understanding of electronic product schematics is required.
• Operation experience with basic electronic equipment like oscilloscope, multimeter, power supply, and load are required.
• Knowledge or experience in electronic design, design quality, MCU, FW testing & appliances is preferred.
• Able to travel overseas.
• Familiar with UL standards will be an added advantage.
• Proficient in English and chinese to liase with HQ counterpart

Responsibilities:-

• Account servicing and provide sales support to clients and supermarkets
• Build and maintain good relationships with existing and prospective customers
• Maintain a strong understanding about product inventory, features and specifications
• Handling of customer orders and ensuring they are processed and fulfilled on time
• Engage and work closely with clients on products marketing and promotional activities
• Engage and work closely with Operations, Logistics and Merchandising team to provide good products and services
• Active participation in department and business review meetings
• Assist in any other ad-hoc activities as assigned

Requirement:-

• Minimum Degree with some related experiences preferably in FMCG/Retail industry
• Good team player and positive attitude
• Good interpersonal, customer service and communication skills
• Ability to work in a fast-paced and dynamic environment
• Able to commit to 5.5 days work week

Key Responsibilities:

- Understand the intricacies of Data Centers within your designated region.

- Conduct audits for power and mechanical capacity, and oversee upgrades.

- Collaborate with internal teams to troubleshoot and perform Root Cause Analysis (RCA) and Corrective Action (CA) for design-related issues.

- Liaise with local colocation partners to comprehend and synchronize site utility requisites.

- Offer after-hours support as necessitated.

- Undertake tasks such as rack setup, cabling, server powering, and handoff to internal provisioning units.

- Manage tasks via internal tools like JIRA and Confluence.

- Uphold meticulous documentation and adherence to SOPs.

- Assess and prioritize incoming and open tickets based on their severity.

- Manage inventory processes for data center equipment receipt, tracking, and shipment.

- Deploy, label, and repair fiber, copper, and telecom cables, alongside patch panel systems.

- Collaborate with project teams and colocation partners to validate the functionality of electrical and mechanical systems.

- Extend operational support encompassing failure mode analysis, root cause identification, maintenance assistance, best practices, procedural reviews, and more.

- Curate and maintain comprehensive technical documentation concerning corporate data centers and operational procedures.

- Collaborate with regional and business leaders to optimize performance, enhance reliability, and improve efficiency across collocated, leased, and owned data center infrastructures.

- Participate in operational reviews, gathering and analyzing technical data to pinpoint and rectify existing reliability and availability concerns.

- Offer expertise to address and mitigate global resiliency, reliability, and availability risks.

- Facilitate the intake, evaluation, and resolution of issues related to collocated, leased, and owned data center builds, focusing on the provision of quality improvement recommendations.

- Collaborate with internal teams to set and maintain standards, ensuring consistency and reliability in service delivery.

- Emerge as the go-to technical authority within the team and across other departments.

- Approach challenges with a positive attitude, consistently offering innovative and creative solutions.

Qualifications:

• Bachelor of Science degree in Computer Science, Information Systems, or equivalent work experience.
• 5-12 years of experience in Data Center infrastructure Operations support and server administration in a mid-sized environment (200 - 1000+ server systems).
• 5-12 years of incident management experience, responding to electrical and mechanical failures, focusing on incident resolution and lessons learned.
• Proficiency in two or more of the following areas:
• Power capacity allocation for high and low-density racks.
• Incident management and resolution for outages related to M&E.
• Systems administration (Linux and/or Windows Servers).
• Networking (DNS, TCP/IP).
• Proficiency in data center design, commissioning, and operational best practices.
• Track record of executing Method of Process (MOP) improvements.
• Exceptional problem-solving skills and a penchant for delving into system intricacies to resolve customer issues.
• Excellent oral and written communication skills.
• Strong adherence to processes, assuming the role of a process champion.
• Effective influencing skills.
• Ability to work independently with minimal direct management oversight.
• Experience supporting large Enterprise customers in an Operations environment.

Preferred Qualifications:

- Bachelor's degree or relevant work experience.

- 5+ years of enterprise data center experience.

- Familiarity with Linux administration or other command-line interfaces.

- 2+ years of experience in Structured Cabling (Copper/Fiber) and cable testing.

- 5+ years of experience in Cooling and Electrical systems concepts within data centers.

- Proficiency in repairing and working with enterprise server hardware.