Responsibilities

• Handle outbound calls, enquiries and emails on policy cases and requests
• Support the team with administrative duties
• Deliver consistent and excellent customer experiences across multiple channels (hotlines, emails, portals etc)
• Work with the team to meet the stipulated service levels
• Comply with internal policies and procedures
• Other ad-hoc duties assigned

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for an Infrastructure Engineer
• Focus: Managing infrastructure using SaaS application development and operations, skilled with AWS infrastructure and experienced in using various DevOps automation tools.
• Office location: Singapore (Central) (CBD)
• 5 days’ work –9am -6pm

The Talent

• Bachelor’s degree in computer science, Software Engineering, or related field
• Min preferably 5 years exp. In professional software development experience
• 3 years exp. in Full-stack expertise in application design & development with Java technologies with knowledge of Spring, JPA/Hibernate, Message Queues & Workflow Engines with layered-microservices architecture.
• 2+ years of experience with JavaScript, ReactJS, and HTML5/CSS3
• Experience with database & caching technologies (Postgres, Oracle, Redis and Timeseries Databases)

The Job

• Engage in incident resolution, build mitigation plans, and constantly improve observability of owned applications.
• Design, implement, and manage Kubernetes clusters on platforms like AWS EKS , Rancher etc.
• Provision and configure AWS infrastructure resources (VPCs, subnets, security groups, etc.)
• Automate infrastructure provisioning and configuration using tools like Terraform, Terragrunt..
• Configure and manage clusters including node groups, security groups, and IAM roles
• Deploy and manage containerized applications on platform like EKS, Rancher using Kubernetes manifests (YAML)
• Troubleshoot and resolve issues with Rancher, EKS clusters and deployed applications
• Implement CI/CD pipelines for deploying applications to Rancher, EKS
• Implement, maintain observability platform
• Monitor and optimize Rancher, EKS cluster performance and resource utilization
• Stay up-to-date with the latest AWS and Kubernetes technologies and best practices
• Improve overall developer experience by ensuring that tools and systems used by developers are easy to use, available and working in an efficient manner.
• Evaluate performance trends and expected changes in demand and capacity and establish the appropriate scalability plans.
• Identify and troubleshoot any availability and performance issues at multiple layers of deployment.
• Engage with Product Engineering in design, implementation, and maintenance of the build/release infrastructure.
• Integrate systems and build configurations to drive and innovate around on-prem and public cloud-based platform across the organization.
• Configure and operate the infrastructure of SaaS applications with focus on automation and infrastructure as code.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Infrastructure Engineer
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Responsibilities:

• Patient Registration
• Appointment booking for patients
• Frontline counter duties
• Call centre scope
• Data Entry
• Other ad hoc duties as assigned

Requirements:

• Minimum Nitec/ Diploma in any field of study
• Entry level - no related exp needed, training provided
• Open to work 2 or 3 shift preferred

*We regret to inform that only shortlisted candidates will be contacted*

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: PSA

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

JOB DESCRIPTION:

• 5 day work week
• Basic salary + High Incentive
• AWS
• Staff discount, voucher and monthly redeemable treatment

RESPONSIBILITIES:

• Assist in calling and follow up of daily new Leads (Warm Leads)
• Front desk duties including greeting and welcoming guest, handling of incoming and outgoing calls, booking of appointments, attend to customer’s inquiry
• Ensure all activities are conducted in line to the quality standard
• Assist on any ad-hoc tasks as required

REQUIREMENTS:

• Must be able to work retail hours and on weekends and public holidays
• Customer service oriented, Positive and highly motivated individuals.
• Target driven and possess can-do attitude
• Excellent communication skill
• Well-groomed, good interpersonal skills and confident
• Experience in relevant field will be an added advantage

The Opportunity

• Adecco is partnering with a Technology Multinational Corporation company to search for a Senior Software Engineer
• Focus: In charge of deployments under environment set up, automation CI/CD, managing all the assessments. All related to coding needed to support.
• Office location: Singapore (Central) (CBD)
• 5 days’ work –40 Hours per week

The Talent

• Bachelor’s degree in computer science, Software Engineering, or related field
• Professional Cert: AWS Certified, Kubernetes Administrator or AWS Certified DevOps Engineer
• Min 3 to 5 years’ experience Rancher, AWS EKS, including cluster creation, configuration, and management
• Min. 3 years exp Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab
• CI/CD, or CircleCI
• Proficiency in scripting languages like Python or Bash for automation
• Experience with infrastructure as code tools like Terraform or CloudFormation
• Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab CI/CD, or CircleCI

The Job

• Design, implement, and manage Kubernetes clusters on platforms like AWS EKS , Rancher etc.
• Provision and configure AWS infrastructure resources (VPCs, subnets, security groups, etc.)
• Automate infrastructure provisioning and configuration using tools like Terraform, Terragrunt.
• Configure and manage clusters including node groups, security groups, and IAM roles
• Deploy and manage containerized applications on platform like EKS, Rancher using Kubernetes manifests (YAML)
• Troubleshoot and resolve issues with Rancher, EKS clusters and deployed applications
• Implement CI/CD pipelines for deploying applications to Rancher, EKS
• Implement, maintain observability platform
• Monitor and optimize Rancher, EKS cluster performance and resource utilization
• Stay up-to-date with the latest AWS and Kubernetes technologies and best practices
• Improve overall developer experience by ensuring that tools and systems used by developers are easy to use, available and working in an efficient manner.
• Evaluate performance trends and expected changes in demand and capacity and establish the appropriate scalability plans.
• Identify and troubleshoot any availability and performance issues at multiple layers of deployment.
• Engage with Product Engineering in design, implementation, and maintenance of the build/release infrastructure.
• Integrate systems and build configurations to drive and innovate around on-prem and public cloud-based platform across the organization.
• Configure and operate the infrastructure of SaaS applications with focus on automation and infrastructure as code.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Senior Software Engineer
• We regret to inform that only shortlisted candidates will be contacted

Ling Kai Hoe

EA Licence Number: 91C2918

Personnel Registration Number: R22106166

Job Responsibilities:

• Register and schedule appointments for patients
• Assist doctors with administrative tasks and/or simple procedures
• Manage email, phone and upfront enquiries from patients
• Perform cashiering duties
• Provide chaperone assistance to patients
• Ensure overall décor and cleanliness in the clinic

Requirements

• Minimum GCE N Levels/O levels/A Levels/Diploma in any discipline
• No working experience required as on-the-job training is provided
• Good communication and interpersonal skills

Working Hours: 830am- 6pm
Rate: $10/hr

WA me at http://wa.me/+6598326219 or tele me at @sallytsin

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Patient Service Associate

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• Oversee post-sales activities Cybersecurity products.
• Participate in large-scale project implementations at both local and regional levels.
• Provide on-site implementation services, including testing, deployment, and documentation.
• Offer technical support to ensure customer satisfaction.
• Analyze and address customer queries by troubleshooting and consulting existing knowledgebase articles and known issues.
• Be available for 24x7 maintenance support calls on a routine standby basis.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Candidates with no prior relevant experience are also encouraged to apply
• Bachelor’s Degree or Diploma in Cyber Security, Computer Science, Computer Engineering, or a related field.
• 1-3 years of relevant experience in IT, particularly in network support and administration.
• Knowledge and experience in networking, including routing and switching technologies.
• Capable of working independently as well as part of a team.
• Willing to work diligently and eager to learn about new technologies.
• Strong analytical and troubleshooting abilities.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

You will be part of a team advancing the interests through active and effective engagement with its diverse stakeholders. The ideal candidate should have relevant experience in fundraising/sales/marketing in a non-profit organization and a passion for the cause of palliative care.

Responsibilities

- Plan, manage, execute and evaluate fundraising campaigns, events and activities
- Assist to research, identify, cultivate, solicit and stewarding donors/sponsors/partners and prospects
- Support the work of the Community Engagement team
- Work closely with internal and external stakeholders on the execution of campaigns, events, and activities
- Any other relevant tasks assigned by reporting manager(s)

Requirements:

- Degree in related discipline
- Strong sense of compassion/interest in healthcare or social services
- Candidates with relevant experience in fundraising/community engagement will have an advantage

WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

As a Software Engineer at Caladan you will be part of a team responsible for owning a business area or application end to end. You’ll be surrounded by smart and motivated colleagues with complimentary skillsets. You’ll have variety in your work and see your code contribute directly to the success of the team.

Previous experience in trading on blockchain can be useful, but what really makes our Software Engineers successful is conscientiousness, logic, openness to new ideas and the curiosity to pull on a thread and see where it leads.

What you'll be doing

• Design, build, test and deploy proprietary software such as:Trading simulator optimised for distributed computations
  Large-scale data collection, management and visualisation systems
  Analytics tools to enable advanced mathematical modelling
  Post-trade analysis and reconciliation to support efficient operations
• Document development phases and monitor systems
• Automate tasks through appropriate tools and scripting
• Document development phases and monitor systems

The Ideal Candidate

• Experience of software development in small, fast-moving technology-driven companies; some interest or experience in trading or blockchain would be an advantage
• Fluent with imperative and object-­oriented languages; Python, C#, Java or C++ preferred
• Strong understanding of data structures, algorithms, and object-oriented programming
• Familiarity with network and asynchronous programming, websockets & REST interfaces, agile development
• Curious, likes problem solving and going down rabbit holes to find answers

Compensation & Benefits

• Competitive salary based on experience
• Participation in company bonus pool
• Daily catered lunch
• Health insurance and wellness benefits
• Unlimited vacation policy

Salary: Up to $2700

Duration: 6 months

Location: Redhill

Working Hours: 830-5pm (Mon-Fri); 830-12pm (Sat)

Responsibilities:

• Manage the registration of clients’ visit
• Collect payments and prepare invoices/receipts
• Schedule appointment for clients
• Manage transport services for clients
• Manage and maintain confidential clients’ information
• Handling phone calls and enquiries
• Receive deliveries and vendors
• Liaise with clinical team and other departments to fulfil work duties

Requirements:

Minimum Diploma/A levels

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Summary: The Application Engineer will be responsible for providing high-quality technical support for our software applications. This role requires a strong understanding of Java development, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

1. Application Support:Provide second and third-level support for Java-based applications.
   Diagnose and resolve technical issues in a timely and efficient manner.
   Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.
   
2. Troubleshooting:Analyze, identify, and resolve complex software issues.
   Debug and troubleshoot Java code to fix defects and performance issues.
   Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.
   
3. Collaboration:Work closely with development teams to understand application functionalities and dependencies.
   Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
   Communicate effectively with customers and stakeholders to provide updates and resolutions.
   
4. Development and Maintenance:Participate in the development and deployment of application updates and enhancements.
   Write and maintain documentation for application support processes and procedures.
   Contribute to continuous improvement initiatives to enhance application support and performance.
   
5. Incident and Problem Management:Manage and prioritize incident tickets and service requests.
   Escalate critical issues to appropriate teams and ensure timely resolution.
   Conduct root cause analysis and provide recommendations for preventing future incidents.
   

Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 3 years of experience in Java development and application support.
• Technical Skills:Proficiency in Java and Java EE technologies.
  Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
  Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  Familiarity with version control systems (Git, SVN).
  Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  Experience with monitoring tools and logging frameworks.
  
• Soft Skills:Excellent problem-solving and analytical skills.
  Strong communication and interpersonal skills.
  Ability to work independently and as part of a team.
  Strong organizational skills and the ability to manage multiple priorities.
  

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

Timing :
- Any 5 days in a week (1 weekend inclusive PH)
- 10am – 7.30pm & 7am to 4.30pm (cannot choose)
- Total working hours per week: 42 hours

Requirement :
- Have to work 1 weekend
- Able to work on PH

Salary : 1700 – 2000/month

Job Responsibilities:
Provide excellent customer service to the patients
Serving of food and drinks to patients and clearing it once patients have finished their meals
Checking food served against patient meal orders
Assist in inventory management
Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
Assist nurses to meet patient's nutritional needs
Maintains levels of confidentiality and discretion of the patients.
Any other ad-hoc duties as assigned by Manager

WA me at https://wa.me/+6598623556 NOW!

Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Nestled in vibrant River Valley, Bar Bon Funk is a buzzy neighbourhood cocktail bar with a soft spot for Hi-Fi sound by Chef-Owner Keirin Buck. Celebrate good times with classic and seasonal cocktails done well and an immersive Hi-Fi experience in a lively “living room” setting. You’ll also find our produce-led food selection to be a perfect complement to your easy, cosy drinks.

Bar Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

Duties are mainly order taking, serving guests, and running of food and drink orders. Our hourly rates commensurate with your experience and familiarity with the role.

Starting rates at $12+ an hour.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Who we are

1880 is a members' club in Singapore that is interested in inspiring conversations that change the world. Combining a social club, co-working space, and an evolving calendar of events including discussions, parties, DJ nights, wellness sessions, and corporate launches, we create catalytic moments that stimulate both the intellect and the senses.

We are looking for a vibrant personality to join our A Team to deliver great experiences for our guests. Applicants with no prior experience are welcome to apply.

Role:

• Ensure the highest level of member experience with your personal finesse and proactiveness.
• Highlight specials and provide menu recommendations, take orders, and attend to special requests.
• Engage with members, guests, and the team.
• Set up tables and side stations and deliver the highest level of service and attentiveness to our guests.

What we are looking for:

• 1 - 3 years of relevant work experience (open to fresh grads as well)
• Passionate about hospitality
• Reliable and good team player with an engaging personality
• Basic knowledge of wine, spirits, cocktails
• Flexible with schedule and shifts

Your Perks:

• 5-day work week with diverse and energetic colleagues who work hard and play hard
• Employee discount on F&B at the club
• Staff meals every day
• Late night transportation
• $100 Transport allowance every month
• Birthday credits (Birthday Leave, $75 voucher for use in the club and Birthday Cake!)
• Discretionary Bonus
• Monthly monetary gratuities
• Group Insurance ( GP- unlimited free consultation & medicine, TCM, Hospitalisation & Dental)
• Annual monetary flexible benefits, and more!

The Opportunity

• Opportunity to work with MNC Client
• 5 days' work week, Office Hours
• Working location: One-north business park

The Day-to-Day Activities

• Implement and maintain machine learning algorithms and edge AI models provided by the data scientist team on Android based IoT devices.
• Integrate machine learning models and optimize performance on Android platforms.
• Work on video and audio processing using machine learning techniques on Android devices.
• Develop sensor data processing algorithms for the applications on Android platforms.
• Provide technical support for product and operations teams.
• Write related technical documentation and contribute to patent applications.

The Must-Haves

• Bachelor’s degree in Computer Science, Electronic Engineering, or related fields, with 3+ years of experience in Android development and machine learning (framework layer & system services related).
• Proven track record of developing machine learning models and algorithms on Android platforms for successful commercial products or projects.
• Proficient in Java, Kotlin, or C/C++ languages, with good programming habits and large-scale software development experience.
• Familiar with Android kernel, including interrupt processing, memory management, process scheduling, device drivers, etc.
• Experience with Android system issue analysis and solving, including deadlock, crash, performance optimization, and low power optimization.
• Proficient in machine learning frameworks such as TensorFlow Lite, PyTorch Mobile, or similar.
• Experience in optimizing machine learning models for mobile devices.
• Excellent problem analysis and solving capabilities, communication skills, and teamwork.

Preferred Qualifications

• Experience in audio or video processing on Android systems.
• Experience with open source large language model (LLM) inference on devices.
• Familiarity with computer vision models or voice recognition models.
• Familiarity with machine learning model training, model distillation, model conversion for edge AI.

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA Licence Number: 91C2918

Registration Number: R22106307

Key Responsibilities:

1. Machine Maintenance: Perform routine checks, repairs, and preventive maintenance on machinery to ensure efficient operation and minimize downtime.
2. PLC Programming: Modify and troubleshoot PLC programs (Mitsubishi and Omron) using GX Developer and CX Developer software to optimize machine functionality.
3. Technical Systems Handling: Maintain and troubleshoot pneumatic, hydraulic systems, and associated components effectively.
4. Electrical Expertise: Interpret electrical drawings and ladder diagrams to support maintenance tasks and machine modifications.
5. Production Support: Prioritize repairing and improving production machinery to enhance performance, reduce breakdowns, and improve part quality.
6. Process Optimization: Identify and resolve production bottlenecks to improve efficiency, and recommend corrective measures for machinery improvement.
7. Safety & Compliance: Ensure repairs and modifications adhere to safety standards and participate in developing and reviewing safety protocols.
8. Collaboration: Work with cross-functional teams and supervisors to achieve quality, productivity, and cost-reduction goals.
9. Audit & Documentation: Compile accurate documentation, assist in audit protocol development, and ensure adherence to quality standards (e.g., IATF 16949, ISO14001).
10. Continuous Improvement: Plan and execute improvement projects, coordinate departmental objectives, and maintain a clean, organized, and safe work environment.

Other Information

• At least a tertiary education in Engineering field
• Welcome candidates without experience

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Timing :
- Any 5 days in a week (1 weekend inclusive PH)
- 10am – 7.30pm & 7am to 4.30pm (cannot choose)
- Total working hours per week: 42 hours

Requirement :
- Have to work 1 weekend
- Able to work on PH

Salary : 1700 – 2000/month

Job Responsibilities:
Provide excellent customer service to the patients
Serving of food and drinks to patients and clearing it once patients have finished their meals
Checking food served against patient meal orders
Assist in inventory management
Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
Assist nurses to meet patient's nutritional needs
Maintains levels of confidentiality and discretion of the patients.
Any other ad-hoc duties as assigned by Manager

WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements

• Candidate must possess at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Must have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

• Customer service: Addressing customer issues, providing solutions and appointment arrangement.
• Communication: Responding to customer inquiries by phone or sms
• Record keeping: Maintaining records of customer interactions and transactions
• Follow up: Following up with customers on unresolved issues
• Process improvement: Analyzing customer feedback to identify areas for improvement
• Order processing: Leading order processing and order fulfillment
• Coordination: Ensuring proper coordination of all level of departments
• Filing: Maintaining a proper filing system of all documents

Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred