PRODUCT AREA

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

JOB DESCRIPTION

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Qualifications

JOB RESPONSIBILITIES

• Design and ship backend infrastructure features.
• Work closely with Product Management, User Experience, and User Experience Research teams to iterate in a novel and exciting product space.
• Work with collaborators and teams across Google.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 3 years of experience in software engineering or related technical field.
• Experience in software development in Java, C/C++, Python, or Go.
• Experience collaborating within and outside of the team and across sites.

PREFERRED QUALIFICATIONS

• Experience in computer science, data structures, algorithms, and software design.
• Experience in payments industry.
• Experience in backend infrastructure.

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

As a University of Applied Learning, SIT works closely with industry in our research

pursuits. Our research staff will have the opportunity to be equipped with applied

research skill sets that are relevant to industry demands while working on research

projects in SIT.

The primary responsibility of this role is to deliver on an industry innovation research project where you will be part of the research team to model potential compound and their spectra and to develop QSAR models and receptor binding models.

Key Responsibilities

• Participate in and manage the research project with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Lead and support high quality publications to disseminate the research outcomes.
• Modelling potential compounds and exploring their spectral analysis.
• Develop quantitative structure activity relationship (QSAR) models.
• Perform molecular docking.

Job Requirements

• Holding a Master/PhD degree in chemistry or related field, preferred in theoretical chemistry.
• Experience in molecular modeling and spectral simulation of molecules.
• Experience on computer drug design – quantitative structure activity relationship (QSAR), molecular docking.
• Good knowledge of statistical analysis.
• Good writing and communication skills

Key Competencies

• Show strong initiative and take ownership of work.
• Able to build and maintain strong working relationships with people within and external to the university.
• Good communication and interpersonal skills.
• Possess strong analytical and critical thinking skills.

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

• Working experience in deploying the VFC project across APAC
• Work with our Cloud Communications team (or another vendor) to deploy Operator Connect and Cloud-based Calling Plan across APAC
• Support existing related Issues and troubleshoot Microsoft Teams issues.
• Working experience on Teams, SBC and Verint or Verba Recording platform

JOB DESCRIPTION

• Work closely with the Sales team to understand and define client’s key business drivers and requirements
• Support Sales team throughout the contract lifecycle, including being present at client review meetings to identify opportunities to upsell existing accounts
• Liaise with clients to develop project documentation, such as Statement of Work and implementation plans
• Communicate with internal stakeholders and external vendors to ensure effective delivery of projects
• Lead a group of vendors during the implementation phase to ensure deliverables are punctual with no downtime during the course of work
• Propose technically viable solutions that satisfies client requirements and add value to the overall proposal
• Ensure all documents and drawings are in place before handover to Service Operations team

JOB REQUIREMENTS

• Degree in Electrical Engineering or equivalent
• 3 to 5 years of experience in data Centre A&A works is a must
• Able to work in a fast paced environment
• A team player with the ability to work alongside subject matter experts to deliver projects on time
• Knowledge in M&E systems setup, ability to interpret drawings/schematic diagrams
• Proficient in Microsoft Office suite (Excel, Word, PowerPoint)
• Willingness to work on weekends or after office hours if and when necessary

As a member of our Client Service Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, addressing enquiries, feedback, and disputes about our products and services through all communication channels (Emails, Calls and In-person). You will provide solutions in ways that best meet our customers’ requirements in accordance with our organization’s best practices and deliver best-in-class service experience to our customers. Areas of work include Customer Care Support, Disputes Management and Lead Qualification.

We are looking for a self-driven, accountable, assertive team-player with a can-do-attitude and relevant experience in Customer Service to succeed in this role. The ideal candidate must have worked in MNC / financial institutions and has demonstrated track records to overcome the complexities of working in a fast-paced and challenging environment.

What you’ll need to bring to the party

• Minimum 2 years of experience in customer service and dispute management via a corporate setup
• Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B)
• Professional interpersonal and communication skills (Emails, Calls and In-person)
• Excellent situational-handling skills and ability to thrive in a fast-paced environment
• Proactive and committed with a positive learning attitude
• Proven ability to excel both independently and as part of a team
• Bilingual candidate (English & Mandarin) is required
• Diploma/Degree in business or relevant studies is preferred
• Familiarity with Singapore business landscape is preferred

What you’ll be doing

• Establish and maintain thorough knowledge of company’s products, processes, and systems.
• Provide best-in-class service experience to customers through effective handling of all enquiries, feedback, and disputes in a timely and professional manner within committed service-level-agreement (SLA) via Emails, Calls and In-person.
• Understand customer requirements, qualify, and generate leads or provide direct product recommendations, through prompt and effective communication and collaboration with different cross functional teams.
• Achieve or exceed hard targets and objectives (e.g: Service Quality Rating).
• Provide support in system upgrade, product launches or Business Continuity Plan (BCP) which may take place during non-operational hours/days, as required.
• Assume any report or task assigned that are relevant to customer service.

Office-based with adherence to Heightened Security Area (HSA) measures where access to mobile phone and all other recording devices in restricted office working zone is not allowed.

• Be responsible for the planning, scheduling, controlling, and coordinating of mechanical and electrical works
• Monitor, track, and provide timely project progress reports to the management
• To supervise and control M&E sub-contractors to carry out their works accurately and timely and to ensure that works on site are carried out according to specifications/drawing
• Liaise and hold meetings with clients and M&E consultants on technical resolution, inspection & submission

We’re looking for a Senior Software Engineer to help develop and roll out the next-generation Robotaxi platform.

Our team works on distributed applications running on the edge computer of the vehicle to establish the real-time Autonomous Vehicle<->Cloud data pipeline and provide services to enable monitoring, dispatch and control of vehicles from the cloud.

We also expose API’s that are used by in-vehicle HMI devices for passenger-vehicle interaction and perform high-level smart routing on the AV.
In a nutshell we are the glue between cloud, vehicle and passenger.

What you'll be doing:

• Develop a robust performance-critical data pipeline for cloud-vehicle interaction.
• Develop in-vehicle software components that enable monitoring, dispatch and control from the cloud.
• Develop a smart routing and mission management system for Autonomous Vehicles.
• Improve development processes to create high quality scalable code and documentation.
• Collaborate with test engineering and operations teams to ensure quality and adoption of implemented solutions.

What we're looking for:

• MS or BS in computer science or related fields.
• 5+ years professional work experience as a software engineer using C++/C.
• Excellent C++ 11/14/17 development skills on Linux platforms.
• Strong experience in multi-threaded and asynchronous programming.
• Strong knowledge of data structures and algorithms.
• Experience working with a globally distributed team.

Bonus points:

• Experience in robotics.
• Experience with ARM based embedded systems.
• Experience with distributed systems and middleware like DDS.
• Experience with IoT systems and protocols like MQTT.
• Familiarity with graph construction and search algorithms.
• Experience with Python/Golang and Shell scripting.

• Responsible to analyse and optimize operating conditions of the plant equipment and processes.
• Propose and conduct simulation studies to improve efficiencies of operating equipment.
• Ensure the effective execution of improvement projects by working with internal teams, vendors and specialists.
• Responsible to collect and update data in management reports,
• Provide technical support to operations teams
• Provide technical accuracy and clarity or act as the point of contact, during discussions with clients and vendors.
• Act as site lead in the absence of the O&M manager
• Responsible to execute job instructions as directed by the immediate supervisor.

Job Requirements:

• Advanced Diploma or Degree in Chemical Process/ Mechanical / Electrical Engineering
• Preferbly 2 years experience in related industry, candidates with no experience are also welcome
• Physically fit
• Analytical Mind
• Ready to learn

Job Description:

1. Develop and provide business solutions for SME, Enterprise, and various industry verticals using cloud technologies, participate in test-plan development, integration, and deployment.
2. You will be working with our Cloud Consulting & Sales team to evaluate the requirements and determine actionable tasks, estimates and provide efforts for business solution build and architecture in cloud-based technologies including Application & Infrastructure modernisation, APIs, BigQuery, AI/Machine Learning solutions (Dialogflow, AutoML, Tensorflow etc.).
3. Development of a proof of concept (POC) for business solutions.
4. Responsible for technical documentation on solution implementation.
5. Perform operational readiness tasks and ensure production acceptance criteria are met.
6. Respond to platform technical issues in a professional and timely manner.
7. We are looking for candidates with high-value personal qualities – critical thinking and problem-solving skills, willing to learn, agile and adaptable to changes on the go, with a resilient and can-do attitude.

Requirements:

1. Background in any programming languages, preferably Python/Javascript or NodeJS.

-This position is based at ST TPY Plant.-

If you have experience in these areas and are looking for an exciting opportunity to join a dynamic team, please apply today.

Responsibilities:

- A skilled engineer to perform thermo-mechanical simulations for IC package development in the early design stage, with a focus on DFR/DFM/DFT.

- The ideal candidate will be able to conduct virtual DOE for package design optimization, material selection, and DFMEA.

- Additionally, the engineer will be responsible for creating virtual design guidelines for various package platforms and guiding test vehicle development to improve simulation correlation to empirical data and failure mechanism life prediction.

- Coordination with suppliers, external/internal customers, and suppliers for material characterization will also be required.

Requirements:

- A highly qualified engineer with a Bachelor's/Master's degree or PhD in Mechanical/Material Engineering, Physics, or a related discipline.

- The ideal candidate will have a minimum of 5 years of experience in thermal mechanical modeling for IC package development, with a good knowledge of FEA modeling and simulation.

- Hands-on experience with software such as Ansys, Abaqus, etc. is required.

- The engineer should have a good understanding of semiconductor packaging assembly processes, materials, and technology.

- Able to work in a team environment and interact with other engineers to define and implement numerical and lab experiments for feasibility and validation of concepts and solutions to support new package technology development.

- Experience with 3D CAD models is an added advantage.

** Mandarin speaking required as need to deal with Taiwan and China

Able to provide quality and efficient IT support to company, Regular hardware and software maintenance to make sure company IT infrastructure and system running smoothly. Work on IT projects within company or work with external party.

Provide IT support operation on daily basis, include below activities:

• IT asset management (include the hardware and software) – maintain all company IT asset with proper traceability record;
• Support HR on all employee on-board/off-board process including IT training;
• Provide all IT system setup and admin work; (file control, VPN setup and special software admin work support);
• IT Level 1 helpdesk support to all company staff include remote user from worldwide, it could be PC issue, office printer, phone system or network related issues;
• Troubleshooting AD/DC, Exchange server, File Server and Application server issues and provide a solution.
• Troubleshoot and configure the firewall, router and switch when issues arises.
• Escalate to 3rd party IT support vendor if issue couldn’t be fixed within same day, coordinate with IT support vendor resolve issues within TAT, document down for all IT issues and solutions in return document;
• Liaise with IT vendor management, include IT hardware/software quotation, costing, P-R process and make proposal if any recommend system tools).

System maintenance work on regular basis, include below activities:

• All System backup (File server backup, NAS storage backup, offline backup activity), verify all system backup files are working properly;
• Coordinate with department head on storage Clean up include File server, SharePoint and NetApp;
• Monitor Server room temperature and humidity, and make sure all server related equipment (E.g.: UPS) are working under good condition;
• Pulse check all on server, router and firewall log and flag out all abnormal activities immediately;
• Regular update antivirus related tools and window related system patches.

IT governance and direction:

• Maintain all IT related record (contract, agreement, software authorization, etc.) and regularly updates or renew on time;
• Assist external or internal auditor on IT compliance or ISO related audit;
• Evaluate vendor proposal and provide justification to management.

IT related projects management (Ad Hoc or on-going) and provide weekly basis updates to management):

• IT project plan, budgeting and proposal;
• IT project deployment after project approved;
• IT project verification and provide necessary training to end user;
• IT project sign off and documentation.

Knowledge & Skill Requirements
• Diploma in IT related discipline with at least 3-years relevant experience in IT support or maintenance experience
• Hands on IT support working experience include Desktop/Laptop support, Printer, Lan/Wan, Router, Switches, Firewall Support
• MCSE in Windows Server and RHCSA in Linux server or equivalent hands on working experience
• CGEIT preferred or IT governance working experience in IT policy or security
• International IT project management experience
• SAP working experience good to have
• Able to remotely support regional IT issue (CN, TW), Both English and Mandarin read and write required
• Good negotiation/communication skill with IT contractor or external IT supplier

Additional Responsibilities:

• Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business.
• As this is an evolving business, ongoing change is an integral part of the position. Management will liaise with the individual on any fundamental change to work practices. The individual is required to embrace and adopt any change to working practices.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore's AI efforts.

Since our inception in 2017, we have established a culture of respect, continuous learning, experimentation and curiosity, with all our work centered around innovation. The candidate will join a talented team of AI engineers, data scientists, consultants, data engineers and platforms engineers, who are all inspired by the opportunity to work on emerging technologies and lead Singapore into an AI-powered future.

Candidates, especially seniors, will be expected to provide technical leadership, engage stakeholders independently, mentor junior engineers and apprentices, and contribute ideas to improve the system.

As a Platforms Engineer (MLOps) under the Platforms Engineering group, you'll help build and operate modern infrastructures and systems to run large-scale machine learning and deep learning workloads. You will also design, develop, and maintain the AISG platform and tooling stack to enable AIAP, 100E project teams, and Partners to build better and faster products.

Duties & Responsibilities

• Evaluate, architect, deploy, and maintain platform & tooling stack for empowering AISG engineers in carrying out their roles & responsibilities.
• Mentor AISG apprentices and assist whenever needed in developing end-to-end MLOps workflows to facilitate the AI lifecycle and ensure that solutions are delivered efficiently and sustainably.
• Act as an intermediary between the Platforms Engineering and AI project teams.
• Assist the InfraOps, DataOps and Experiences teams in building and maintaining production infrastructure to be resilient, secure, and high-performing.
• Implement infrastructure as code (IaC) processes to automate our systems' configuration, provisioning, deployment, and monitoring.
• Collaborate with AISG’s partners to design, implement, and deploy new systems and improvements to existing systems.
• Document and troubleshoot issues arising from our systems when they occur.
• Develop tools and software that improve and automate infrastructure provisioning.
• Propose and drive technical decisions to completion for the aforementioned responsibilities, including documentation.

Qualifications

• Excellent communication skills, including thoughtful listening skills and the ability to express complex ideas clearly and succinctly.
• The ability to reason about engineering issues holistically using engineering fundamentals and knowledge about architecture.
• A systematic approach to development and engineering, such as debugging, DevOps and MLOps practices, and agile software development.
• Have held at least one engineering or infrastructure position for a minimum of 2 years.
• Proficient in at least one commonly used programming language, such as Python, Ruby, Go, Rust, Javascript, Java, C#, etc. Proficiency in Python would be preferred.
• Proficient in administering Linux systems.
• Basic proficiency and understanding of machine learning concepts including data analysis, predictive modelling and model evaluation.
• Proficiency in at least one automation tool (Ansible, Chef, Puppet, Bash, PowerShell, etc.).
• Familiarity with virtualisation technologies (KVM, VMWare, etc.).
• Familiarity with the container and container orchestration technologies (Docker, rkt, Singularity, Kubernetes, Docker Swarm, Helm, etc.).
• Familiarity with public cloud providers such as AWS, Microsoft Azure, Google Cloud Platform
• Experience with deployment of applications on cloud or distributed systems.
• An aptitude for automated system design and implementation (automated deployments and automated testing).

We will also consider folks with AICE Associate certification and above, who exhibit the aptitude and potential for the above skills, despite a lack of experience.

Life at Grab
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team
GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes. We would want to invite talented and passionate engineers to join our journey, to create value for our consumers, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

Get to know the Role
You will develop machine learning models and strategies to predict the most relevant items in the user journey. You will drive real-world impact through innovative data-driven technology. You will drive the development and iteration of the algorithm and ensure that improvements roll out successfully.

The Day-to-Day Activities

• Conceptualise and develop machine learning models to understand, classify and predict user behaviors in different scenarios. Deploy, test and maintain them.
• Design and conduct both offline and online experiments to validate hypotheses.
• Design and implement algorithms to derive deep insights and identify trends, patterns and relationships from high-volume high-dimensional data.
• You are required to participate in code and design reviews with peers to maintain our high-standard engineering practice.
• You will participate in on-call rotations with engineers. Troubleshoot, mitigate, and resolve issues.

The Must-Haves

• You have Heart, Hunger, Honour and Humility.
• Master's Degree or above in Computer Science, Electrical Engineering, Software Engineering, Automation, Data Science, or other Computer Science related majors.
• You have a minimum of 2 years of relevant experience in developing Machine Learning models for systems including Ads/RecSys/Search.
• Be familiar with model optimization methods and tricks, and be familiar with deep learning frameworks (TensorFlow/ps-lite/PyTorch)
• Familiar with one or more of the following programming languages: Python/Golang/Java/C++
• Be familiar with the Hadoop ecosystem, and be familiar with modern data processing stacks (e.g. Hive, Presto, Spark, Kafka, HBase, Flink etc.)
• Strong understanding of statistics, data analysis, and data visualization techniques.
• Excellent communication and collaboration skills with a team-oriented mindset, with the ability to work effectively with cross-functional teams.

The Nice-to-Haves

• Be proactive and always be ready to tackle challenging tasks.
  Collaborating with multiple teams to facilitate rapid growth and development.
• Be familiar with user behavior modeling, feature crossing technique, bid optimization strategy including oCPC, and keyword recommendation.
• Proven track record/ accolades in data/ AI-related competitions (e.g. KDD Cup/Kaggle) or programming competitions (e.g. ICPC).
• Proficient in one or more of the following programming languages: Golang/Java/C++/Scala
• Experience in machine learning with cloud platforms (e.g. AWS)
  

Our Commitment
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

Position Overview:

Halo Microelectronics, a developer of Analog and Mixed Signal Intergrated Circuits enabling energy-efficient smart systems is looking for experienced Layout Engineer to join the Singapore Design Team.

Responsibilties:

- Work closely with Design Team from chip planning to tap-out.

- Discuss with IC designers on the preferred device placement, device matching requirements, ESD and signal routing concerns.

- Configure foundry DRC/LVS rules and perform physical verification on completed layout such as DRC, LVS, ERC, Antenna, Density, ESD, LUP, EM, IR, etc.

- Run layout parasitic extraction in preparation for postlayout simulation and optimization.

- Ensure on-time delivery and high quality of layout design.

Qualifications:

- Diploma / Degree in Electronics Engineer or equivalent.

- Must have strong knowledge in analog layout verification flow (i.e. DRC, ERC, LVS, ANT etc) and usage of CAD layout verification tools such as Cadence, Mentor Graphics tools.

- Highly motivated, able to work independently and demonstrates strong troubleshooting and communication skills.

- Good team player.

Responsibilities:

• Develop new accounts and manage existing customers
• Evaluating sales potential and actively follow up with customers’ requirements
• Identify customers’ needs and offer technical solutions, training & application support
• Plan, forecast and materialize sales target

Requirements:

• Degree/Diploma in Electrical / Electronic Engineering with preferably 2 years’ of sales experience in the electronics industry.
• Preferably with technical background in areas relating to electrical/electronic equipment.
• Prior experience in Renewable Energy and Battery related applications experience will be a plus.
• Proficient in computer hardware and software
• Able to learn and assimilate new technology quickly
• Dynamic, Independent and able to adapt to multi-tasking environment
• Preferably have a car
• Willing to travel
• 5 days week (9.00 AM - 6.00 PM)

• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.
• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.
• Visualise, interpret, and report data findings and may create dynamic data reports as well.
• Minimum total three years’ work experience
• At least a Bachelor’s degree

PRODUCT AREA

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

JOB DESCRIPTION

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Qualifications

JOB RESPONSIBILITIES

• Design and ship backend infrastructure features.
• Work closely with Product Management, User Experience, and User Experience Research teams to iterate in a novel and exciting product space.
• Work with collaborators and teams across Google.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 3 years of experience in software engineering or related technical field.
• Experience in software development in Java, C/C++, Python, or Go.
• Experience collaborating within and outside of the team and across sites.

PREFERRED QUALIFICATIONS

• Experience in computer science, data structures, algorithms, and software design.
• Experience in payments industry.
• Experience in backend infrastructure.

About the team you are joining

IATA’s E&F (Enhancement and Financing Services) is the largest global billing and collections solution for airports and Air Navigation Service Providers. You will report to the Manager IATA Customer Service Center in Singapore. The role encompasses all areas of collection, including communication, query handling, contact validation, and document maintenance. The role requires strong communication and negotiation skills and the ability to process customer disputes.

What your day would be like

• Collection of high values/low volumes & Low value/high volumes accounts receivable procedure based on invoice payment dates.
• Collection of all E&F debts through Phone Calls, Chats, Queries, Escalations
• Achieve collection targets and performance goals as set by the management.
• Review customer accounts and invoices to ensure accuracy and completeness.
• Resolve invoicing disputes or discrepancies with customers or internal departments.
• Record and update customer payment information and collection activities in the database or system.
• Ensure all customer actions are covered and documented, validated, and account details archived with an accuracy and timely manner. Attention to detail, accuracy, and problem-solving skills.
• Prepare and send statements, notices, and reports to customers and management.
• Collaborate with colleagues and team members globally to improve collections organization.
• Follow up on delinquent accounts initiate collection actions if required and monitor payment plans.
• Build and manage relationships on large accounts with customers.
• Maintain compliance with company policies and procedures and applicable laws and regulations.
• Listen carefully to Customer Complaints and provide relevant feedback for improvement.
• Ensure customer queries are escalated appropriately to the correct internal departments.
• Monitor trends and provide feedback to the management.
• Additional ad-hoc duties, as required.

We would love to hear from you if

• 3+ years of experience in a collection environment utilizing multiple communication channels (Phone, Chat, CRM System) is preferred.
• Ability to work independently and as part of a team, attention to detail and accuracy, analytical and problem-solving skills, customer-centricity oriented, and professional attitude.
• Excellent communication, negotiation, and persuasion skills, both written and verbal.
• A minimum qualification in a relevant college diploma is required, a relevant University Degree is preferred.
• Fluency in English, Thai, Mandarin, and Bahasa language is mandatory; knowledge of other languages will be an asset.
• Knowledge of SAP, CRM Systems (Sales Force), and Microsoft applications (advance Excel, Advance Power Point, Power BI, Outlook, Sharepoint) is required.

• Be responsible for the planning, scheduling, controlling, and coordinating of mechanical and electrical works
• Monitor, track, and provide timely project progress reports to the management
• To supervise and control M&E sub-contractors to carry out their works accurately and timely and to ensure that works on site are carried out according to specifications/drawing
• Liaise and hold meetings with clients and M&E consultants on technical resolution, inspection & submission

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• Knowledge/Experience in Asset Disposal Processes
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 10 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills

Interested candidates, please send over your resume to [email protected]

What’s the role?

You will manage SJI (Shell Jurong Island) maintenance proactive and reactive jobs and coordinate integrated schedule with Production and stakeholders to produce a resource-optimised maintenance execution baseline plan.

The Scheduler is responsible for integrated scheduling maintenance activities in SJI production units including construction and non-routine maintenance.

Principal Accountabilities

• Compliance to HSSE standards and requirements to make SJI a safe place to work, and accountable for all assigned Critical activities
• Perform Authorised Applicant/Authorised Engineer as per SJI Permit to Work (PTW) requirement.
• Drive high standard of personal accountability & performance to deliver the Site & Department goals and target.
• Active participation in ISO & all maintenance related internal and external audits/surveys.
• Accountable to perform assigned Critical activities per Process Safety requirements (Hazard Effect Management Process (HEMP), Instrument Protective Function (IPF)/ Instrument Safe Guarding System, etc) are executed as planned.
• Controller of all SJI in-house contractor resources.
• Ensure optimum contractor resource utilisation.
• Accountable to deliver/publish optimal daily and weekly work schedules to the relevant stakeholders.
• Chair daily maintenance activities schedule meeting to provide progress update & look ahead resource planning/scheduling.
• Ensure preventive maintenance work schedules are developed for equipment and clusters of equipment in a contiguous manner.
• Ensure timely update of work schedule based on the occurrence of reactive work orders, emergency work, schedule breakers, unplanned shutdown, and pit-stops.
• Determine actual level of resources available with respect to projected level of resources available and its impact on work schedule. Develop work schedule based on work order backlog that is optimised to the existing resources available.
• Track and update schedule changes due to interruptions of emergency & schedule breaker work orders.
• Track & monitor both proactive and reactive work orders are timely scheduled before the due date.
• Ensure the integrated schedule is reviewed regularly based on actual field execution and inform planners to revise/update the equipment task list accordingly.
• Monitor the level of work order backlog for scheduling in relation to the availability of resources and recommend improvement plans.
• Link individual Activities to Resource id in the schedule for tracking, monitoring and optimise contractor resources.
• Forecast integrated resources requirements based on 90days look ahead meeting.
• Tracking of related Maintenance Department KPIs and recommend necessary actions to improve them.
• Contribute and participate actively in site cost improvements.
• Improve effectiveness of maintenance scheduling e.g., bundling of Preventive Maintenance (PM) and Corrective Maintenance (CM) to lean out the schedule and optimise the resources.
• Work with Production to ensure AMS work processes are executed as designed and are delivering results, e.g., ensure compliance with ME - Integrate Maintenance Schedule RP and other Shell Group business objectives.
• Share Scheduling best practices across SJI operating units. Protect Hard and soft week schedule.
• Coordinate with Operation Maintenance Coordinator (OMC), Production teams, Plant Engineers, Contractors, workshop, and other supporting functions to ensure the routine maintenance / non-routine maintenance work schedule is optimal, realistic, and executable.
• Critical Activities - Ensure planned inspection/ PMs are carried out according to schedule defined in GSAP to provide that it maintains the original functionality e.g., electrical equipment.
• Critical Activities - Follow all Maintenance department critical procedures. Plan & Schedule the PM for HEMP Critical Equipment according to documented GSAP interval. Plan & Schedule repair in response to GSAP notification in order of priority defined by GAME ME Prioritisation Tool.
• Critical Activities - Ensure safety & emergency equipment is always maintained via adequate PM as per schedule and plan and available for use.
• Identify waste elimination and LEAN maintenance opportunities for maintenance, and work with relevant key stakeholders to implement gap closure plans.
• Use Computerised Maintenance Management System (CMMS) in compliance with the global maintenance and business processes.
• Perform standby duty coverage for own engineering discipline. Carrying out any other related duties as required.

Decision-Making

• Resolve conflicting resource requirements to ensure the development of an optimised work schedule.
• Evaluate and determine the optimal level of resources required on site.
• Rearrange the schedule of maintenance activities due to Emergency and Schedule Breaker (E & SB) priority emergence work or bundling the schedule for equipment within the same process unit/system.
• Re-arranging the schedule of preventive maintenance activities to take advantage of the occurrence of reactive maintenance work orders, unplanned unit shutdown and pit-stops.

You will thrive in the following:

• Ensuring timely development of optimised work schedules.
• Ensuring work order priority conflicts are resolved.
• Determination of optimum level of resources.
• Ensuring that all members can contribute and create opportunities for improvement and individual development.
• Inculcating HSSE as personal value for self and direct reports.
• Improving site reliability UPDT per global target.
• Implementing best practices from other sites and externally to bring value to the site.
• Demonstrating leadership attributes in areas of authenticity, growth, collaboration, and performance.
• Retention of critical knowledge within the team.

What we need from you

We are keen to speak to individuals with as many of the following:

• Degree/Diploma in Mechanical Engineering, or Trade Certificate with professional experience.
• At least 3 years relevant experience as plant engineer or equivalent.
• In-depth knowledge in: HSE Performance management, Risk Management, sustaining Process Unit reliability and integrity, Plant Operations & Business Operations, Commercial & contractual development and implementation, and cost & budget control.
• Demonstrated Skill in planning and compiling Maintenance & Integrate Activity Schedule, and championing Customer Focus.
• With experience in the use of PrimaVera P6 and other Process Technology.
• Builds shared vision, demonstrates courage in managing change; motivates, coaches, and develops the team.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education:

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.
• Experiences on Ophthalmology equipment most preferred.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

• Manage and lead a team of technical officers, supervisors, technicians and contractors in facility management and operation of assigned buildings/estates
• Plan and execution of corrective or preventive maintenance programme.
• Implement efficiency improvement on the operational process, innovating and implementing systems improvement on energy conservation.
• Provide excellent service to meet client expectations.
• Achieve effective, economic and safe operations of all Electrical Services' equipment and system by the team of technical officers and technicians.
• Providing feasible solutions and coordinate with owners/users, consultants, vendors/contractors on engineering functional requirements and ensure the objectives are achieved.
• Conduct regular inspection of existing Electrical installation to ensure that all maintenance programmes are implemented effectively in strict compliance with instructions and guidelines.
• Ensure all works carried out safely and / or in accordance with safety procedures.
• Any other tasks, when required by Facilities/ Manager.

Job Requirements:

• Minimum Degree in Electrical Engineering
• Minimum 5 years of related working experience in in Electrical maintenance work or Facilities Management.
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mind-set
• Possess strong leadership quality, good planning and organizing ability
• Provide guidance and troubleshoot Electrical Services' faults.
• LEW qualification is an added advantage
• Has a good safety mindset and displays good WSH behaviour