HORIBA Instruments (Singapore) Pte. Ltd. is the Asean Headquarter of HORIBA Ltd., Japan, a global leader in advanced analytical and measurement technology. Instruments and systems made by the HORIBA GROUP set high quality and performance standards across a wide range of fields. At HORIBA, we believe dreams and hopes together with the marvels of technology create the future. We invite you to explore the future with us.

RESPONSIBILITIES

- Prepare service and spare parts quotations to customers enquiries

- Performing service tasks like in-house repair and on-site commissioning for various gas and water quality analyzer, CEMS and AQMS.

- Troubleshooting analyzer & advising customers on the best solutions in accordance with standard procedures and safety guidelines of HORIBA

- Creating and maintaining strong relationships with customers and provide good services support.

- Liaise and work with customers to address any service concerns and provide solution on the technical problems

- Support project team to perform Factory Acceptance Test (FAT) and Site Acceptance Test (SAT) for project

- Identifying potential opportunities to get new preventive & maintenance contract

- Provide product training to end user and distributor

REQUIREMENTS

- Degree in Engineering (Mechanical, Environmental, Science, Electronics/Electrical Engineering or equivalent qualification)

- Preferably 2-3 years working experience or more in the analytical instruments or related field.

- Knowledge on gas analyzers, CEMS and water quality analyzer would be advantageous.

- Customer oriented with positive attitude

- Good planning and time management skills to achieve job efficiency.

- Preferably possess own transport

Job Scope

1) To handle operation of maintenance of M&E systems.

2) To coordinate with internal and external clients on renovation and reinstatement of tenant offices.

3) Need to read M&E drawings.

4) To manage technicians.

5) To ensure all operational works are carry out in an efficient way.

6) Able to communicate properly to all parties involved in the projects.

7) Ability to solve problems by providing sound solutions.

Requirements

1) Diploma or Degree in Engineering (Mechanical, Electrical)

2) Specialist Diploma in Construction Productivity by BCA will be an added advantage

3) Minimum 3 years of working experience

4) Proficient in Microsoft Office

5) Auto-cad knowledge will be an added advantage

• Well Established Company
• Basic $3000 - $3800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.15am to 5.15pm

Job Responsibilities:

• Responsible for outdoor and indoor repair work of all cleaning products
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Any ad hoc duties as assigned

Job Requirements:

• Possess at least a Professional Certificate/ Nitec in any Electrical & Electronic or Mechatronics Engineering or relevant qualification
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Descriptions:

• To supervise and coordinate facilities maintenance activities for preventive and corrective maintenance works. To manage the team of technicians and technical officers for smooth M&E work operations.
• Liaise, supervise and coordinate with sub-contractors and vendors on projects, maintenance, repair, shut down and overhaul works.
• Ensure maintenance or repair works are carried out timely and effectively.
• To conduct regular inspections of the building premises, systems and any equipment. Assist in preparing and submission of costing and quotations if required.
• To attend and respond to users’ requests and feedback on any fault issues and following up with resolution with the team.
• Perform routine inspection on electrical facilities and services. Attending to work orders maintenance of the properties and maintain proper maintenance checklist.
• To assist the safety team with risk assessments in accordance to Workplace Safety and Health policies and practices.

Requirements:

• Minimum Higher Nitec in Mechanical/ Electrical Engineering or Building Services and above. Diploma / Degree in any FM related qualifications.
• Minimum 4 years of relevant working experience in the FM industry.
• Good technical knowledge in building maintenance, M&E systems ( Electrical , ACMV , Chiller, Fire Protection etc ).
• Good team player and effective communication skills.
• Proficient Microsoft Office Application.

5.5 work days week.

Punggol Location

• Well Established Company
• Basic $4000 - $5000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: North
• Working days: Monday to Friday
• Working hours: 8am – 5pm

Job Responsibilities:

• Perform visual and functional checks on the products on site
• Provide site supervision on contractors for proper installation of the products.
• Handle trouble shooting on products on site and identify any leaking or faulty installation of the components
• Communicate with workers on site and supervise their tasks
• Present on improvement plans that generate pull through of product sales
• Work closely with Sales to promote on-site services contracts
• Provide both technical and market insight support to sales department for Oil & Gas market and mechanical packages
• Coach, mentor and elevate associates’ capabilities to enable them to deliver results exceeding expectations while creating opportunities for development and succession
• Any other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Bachelor’s degree in Instrument / Mechanical engineering or strong science/technical discipline with at least 1-2 years of relevant onsite sales experience in instrumentation or process industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

1) Cabin Technician

2) Aircraft & Component Technician

3) Sheetmetal Technician

4) Engine Technician

5) Ground Support Equipment Operator

CABIN AIRCRAFT TECHNICIAN

• To carry out inspection, repair, work on passenger and crew seats, galleys, toilets, aircraft cabin equipment and all fixtures & fittings items associated with the aircraft cabin interior in accordance with the approved company procedures and as per airworthiness and regulatory requirements.
• To remove and replace aircraft parts relating to the Aircraft Cabin to ensure high standards of maintenance of aircraft cabin and furnishings and to ensure the highest standards of passenger safety and comfort.
• Complete and maintain manuals and technical documents pertaining to the repair and maintenance work carried out on the cabin interior.
• Responsible for the cleanliness and tidiness of the working area.
• Monitor, maintain and control the movements of all spares and materials, to ensure their proper usage and deployment, including the returning to stores of all the un-used spares and materials at the end of each shift.
• To perform cabin configuration changes on fleet as per the operational requirements.
• To ensure cabin safety aspects are maintained during cabin maintenance and pay particular attention to Emergency equipment.
• To assist aircraft engineers & technician with regard to daily maintenance activities on the aircraft as assigned by Maintenance Supervisor.
• Any other ad-hoc duties assigned by the Supervisor.

Requirements:

• Minimum NITEC/Diploma qualifications in Aerospace Engineering/ Aerospace Electronics/ Aerospace Avionic Engineering/ Aeronautical Engineering.
• At least 2 years of Cabin Maintenance working experience in Aviation industry, excluding OJT/Helper.
• Exposure on wide bodied airframes, Boeing and Airbus commercial aircrafts.
• Able to commit rotating shifts, if applicable.

A&C AIRCRAFT TECHNICIAN

• Perform C and D aircraft heavy maintenance tasks as directed by a Certifying Licensed Engineer/Duty Supervisor.
• Perform other tasks that may reasonably be requested by the Licensed Aircraft Engineer/Duty Supervisor.
• To carry out routine aircraft servicing tasks as required in accordance with maintenance manual procedures, observing all safety procedures and manufacturers/company regulations. Depending on the discipline this may include conducting general visual inspections and fluid replenishment system servicing, refuelling etc.To effectively use any specialized tooling or test equipment that may be required as part of the checking, testing, replacement or servicing of a system or component.
• The ability to understand the need for such equipment’s as references in the aircraft manufacturer’s manuals is essential.
• The ability to communicate at various levels, and to coordinate with other areas over technical issues, to ensure that all relevant parties are aware of the aircraft’s serviceability status.
• To ensure the maintenance of tools and equipment in the relevant work place and conducting safe working practices at all times.
• Any other ad-hoc duties assigned by the Supervisor.

Requirements:

• Minimum NITEC/Diploma qualifications in Aerospace Engineering/ Aerospace Electronics/ Aerospace Avionics Engineering/ Aeronautical Engineering.
• At least 2 years of A&C maintenance working experience in Aviation industry, excluding OJT/Helper.
• Exposure on wide bodied airframes, Boeing and Airbus commercial aircrafts.
• Able to commit rotating shifts, if applicable.

SHEETMETAL AIRCRAFT TECHNICIAN

• To perform Structural Repair as per OEM approved Structural Repair Manual and Repair Disposition.
• To assist Aircraft License Engineer and Supervisory Lead to perform damage/repair assessment.
• To perform part forming such as skin doubler, stiffener and bracket for structural repair proposes in-accordance to OEM approved manual or drawing.
• To perform basic airframe/cabin task as required to facilitate access removal for structural repair.
• Required excellent tool maintenance and housekeeping practices.
• Any other ad-hoc duties assigned by the Supervisor.

Requirements:

• Minimum NITEC/Diploma qualifications in Aerospace Engineering/ Aerospace Electronics/ Aerospace Avionics Engineering/ Aeronautical Engineering.
• At least 5 years of Sheetmetal working experience in Aviation industry, excluding OJT/Helper.
• Exposure on wide bodied airframes, Boeing and Airbus commercial aircrafts.
• Familiar on basic structural repair tooling and practices.
• Must be able to work in confine space such as Fuel Tank if needed.
• Capable to interpret OEM Approved Engineering Drawing, Aircraft/Component Maintenance Manual and Structural Repair Manual.
• Able to commit rotating shifts, if applicable.

ENGINE OVERHAUL AIRCRAFT TECHNICIAN

• Perform disassembly/ assembly of engine/ module for repair and overhaul.
• Perform Boroscope inspection
• Install engine components onto the engine/ module.
• Perform troubleshooting, modification and maintenance works

Requirements:

• Minimum NITEC/Diploma qualifications in Aerospace Engineering/ Aerospace Electronics/ Aerospace Avionics Engineering/ Aeronautical Engineering.
• At least 2 years of Engine Overhaul working experience in Aviation industry, excluding OJT/Helper.
• Able to commit rotating shifts, if applicable.

GROUND SUPPORT EQUIPMENT OPERATOR

• To carry out preventive and corrective maintenance of the GSE
• To ensure equipment decals are visible. Replace if necessary
• Delivery of GSE to and from hangar
• Carry out inspection of GSE around airport bays
• Repositioning of maintenance steps from bays when required
• To ensure all metal structures of GSE are corrosion free by removal of corroded surface and using of corrosion protection agent
• To lubricate all movable joints

Requirements:

• NITEC in Mechanical / Electrical / Mechatronic engineering
• Class 3 or 4T preferred

Position Summary:
We are seeking a dedicated and customer-focused Service Desk Agent to provide 1st Level IT Support to users. The role involves managing incidents and queries via phone and remote-control tools, ensuring professional and timely resolutions.

Key Responsibilities:

• Deliver First Call Resolution (FCR) technical support via phone and email, responding promptly to calls and queries.
• Perform initial troubleshooting of reported incidents and escalate unresolved issues to 2nd level support as per guidelines.
• Provide regular updates to customers on the status of their issues, ensuring adherence to Service Level Agreements (SLAs).
• Maintain ownership of reported cases, following up until closure and documenting accurate, complete details.
• Manage customer expectations effectively and notify the Team Lead of any unusual surges in specific types of calls.
• Classify and prioritize incidents, tracking resolution progress and providing follow-up updates.

Ideal Candidate Should Have:

• Strong communication and interpersonal skills.
• A proactive and solution-oriented approach to problem-solving.
• Basic technical knowledge of IT systems and troubleshooting methods.
• The ability to work effectively under pressure and manage multiple priorities.

Our client is from Oil and Gas industry. They are looking for a Maintenance Scheduler (E&I) to assist their team for the next phase of their business. They are located in West.

Duties:

• Plan and schedule daily maintenance tasks for Electrical & Control assets.
• Coordinate with Mechanical, HSSE, Production, and Jetty Operations teams on work requests and permits.
• Liaise with authorities for natural gas equipment maintenance approvals.
• Coordinate with external vendors and contractors for site surveys and work execution.
• Ensure validity of Method of Statement and risk assessments.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 5 to 8 years of E&I experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Field Service Engineer

5 Days (Mon-Fri)
830am-5pm
$2,800-$3,800 + $120 Transport Allowance
Sembawang

Responsibilities:

• Attend to client side to solve their machineries issue

Requirements:

• Knowledge of Electrical & Mechanical
• Few years of hands-on experience on repair & servicing of machineries
• Able to travel within short notice (Oversea - ASEAN Countries)
• ITE or diploma Cert

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed
• Provide Level 1 and Level 2 support and standby for the store operation
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues
• Prepare system manual guidebooks of all software systems and editing for any updates
• Participate in UAT testing before GO-LIVE and release the new version
• Update windows and security patches of store POS and laptop and ensure cybersecurity
• Maintain store IT inventory list and update documentation on IT asset management
• Facility Management: Ensure the office space is in good condition by liaising with vendors or managing minor repairs as necessary
• Other ad hoc duties as assigned by superior

Requirements:

• 5 days work week (weekend included), (standby allowance)
• Minimum Diploma in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Excellent analytical, troubleshooting and communication skills
• Ability to work in a fast-pace and dynamic environment
• Good understanding of Microsoft SQL server and scripts

We are looking for a dedicated and skilled Customer Service Officer to join our team. In this role, you'll manage various customer service operations, including handling inquiries, preparing quotations, managing orders, and ensuring accurate billing. Fluency in Mandarin is crucial for effectively communicating with our logistics counterparts in China. The role will require prior customer service experience, strong communication skills in both English and Mandarin, and excellent attention to detail.

RESPONSIBILITIES

· Respond promptly and courteously to customer inquiries via various communication channels, such as email, phone, or chat.

· Prepare accurate and timely quotations for customers based on their requirements.

· Acknowledge receipt of customer orders and provide confirmation of order details.

· Process billing and invoicing accurately and efficiently, ensuring compliance with company policies and procedures.

· Generate and maintain sales reports to track performance and provide insights for decision-making.

· Regularly check and update stock levels to ensure accurate inventory management.
(This responsibility is to be fulfilled only in the absence of the Operations Executive)

JOB REQUIREMENTS/QUALIFICATIONS:

· Minimum of a high school diploma or equivalent. Additional qualifications or certifications in customer service or related fields are a plus.

· Proficient in speaking, reading, and writing Mandarin to effectively communicate with our logistics counterparts/partners in China.

· Experience in a customer service role, preferably in a retail or sales environment.

· Meticulous attention to detail to ensure accuracy in stock management, quotation preparation, and billing processes.

· Excellent verbal and written communication skills in English and Mandarin to interact professionally with customers.

· Strong organizational skills to prioritize tasks, manage workload efficiently, and meet deadlines.

· Proficiency in using computer software and systems for order processing, billing, and generating sales reports.

Primary Location

· 14 Tuas Avenue 6

Working Hours/Days

· 5 days / Monday to Friday: 8:30am to 5:30pm

Responsibilities:

• Provide operational and administrative support for pre-enlistment medical activities and related services.
• Receive and analyze cases, determining required follow-up actions.
• Communicate with appellants and internal stakeholders to facilitate necessary actions.
• Coordinate with various agencies to retrieve data and inputs for case resolution while adhering to process flows.
• Investigate process gaps, identify root causes, and work with process owners and technical teams to implement improvements.
• Support audits, track report submissions, and ensure compliance.
• Respond to queries via phone and email with clear and concise advice.
• Perform administrative tasks to ensure process completion.

Requirements:

• Provide excellent customer service with strong communication and interpersonal skills.
• Handle diverse customer profiles and manage complex cases effectively.
• Utilize analytical and problem-solving abilities to resolve issues efficiently.
• Demonstrate meticulous attention to detail, discipline, and a service-oriented mindset.
• Collaborate effectively within a team and work independently when required.
• Leverage proficiency in Microsoft Office applications (Excel & Word).
• Leadership experience is an advantage.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Fluency in English and preferably Mandarin as well.
• Good knowledge of Microsoft applications (Excel, Word, etc)
• Experience working in a customer service focused environment
• Ability to multitask, prioritize, and manage time effectively
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Are you looking to kickstart your career in tech? We welcome candidates without prior working experience to join our team!

Key Responsibilities:

• Perform on-site troubleshooting, installation, maintenance, and integration of company products.
• Provide advice and answer customer questions related to technical and service issues.
• Continuously practice and expand your knowledge of equipment and technology.

Job Requirements:

• Self-starter with a proactive attitude.
• Strong computer knowledge, especially in networking.
• Team player with a positive work attitude.

If you're eager to learn and grow in a supportive environment, we'd love to hear from you! Apply now and start your journey with us.

The Super Loco Group

Service Crew for Super Loco, up to $2,800/month + Incentives (up to $300-$550/month)

Do you love People and Tacos? Then Super Loco is the place for you!

As a service team member at Super Loco, you will live and breathe our values, working with us to ensure that every guest receives an outstanding LOCO experience. You will be part of an amazing team, will do the right thing when no one is watching and never be afraid to help your team. Everything you do, you will do it with pride.

Experience is not essential, but a positive attitude is needed if you want to join the Loco family and bring the Mexican spirit of eating and sharing to our guests.

Who are we?

The Super Loco Group operates four Mexican restaurants in Singapore, serving up fresh, creative interpretations of classic Mexican food in a fun and festive environment. One of our aims is to provide a work environment for our teams to be as enjoyable as it is for our guests, creating a culture of fun and inclusivity, inspiring each other and giving opportunities for promotion and career progression.

What you will get?

· Sales Incentive earned from date of joining

· Fixed Monthly Incentives of $300

· Sales Incentives up to $250

· AIA Medical Insurance

· 12 days annual leave

· 44 hours, 2 days off, 5-day work week

· Birthday Leave

· Daily staff meal

· Late night transport

· Split Shift Allowance

· Staff referral program up to $1,000

· Uniform provided

· A company who is passionate about sustainability

· Reward and recognition (we love celebrating everything!)

· The opportunity to develop and grow with the brand and progress at your own pace

What’s next?

1. We will contact you to arrange a quick chat over the phone.

2. Meet the team ask as many questions as you wish.

3. Once we’ve WOW’ed each other, you’re in!

Job Summary:

We are looking for friendly and energetic service crew members to join our team at a cafe located within the golf driving range at Upper Jurong Road. If you enjoy interacting with people and providing excellent customer service, this is the perfect job for you!

Job Description:

• Greet customers warmly and take their orders.
• Serve food and drinks to customers quickly and accurately.
• Ensure customers have a great dining experience by providing excellent service.
• Handle card payments, and keep the cashier area clean and organized.
• Assist with cleaning tables and maintaining the cafe’s cleanliness.
• Help with setting up and packing down the cafe at the beginning and end of shifts.
• Work closely with the kitchen team to ensure orders are delivered correctly.

Job Requirements:

• No experience required, training will be provided.
• Friendly and positive attitude with good communication skills.
• Able to work in a fast-paced environment.
• Must be able to work on weekends and public holidays (shift work).

If you love providing great service and want to be part of a lively team, apply now! We can’t wait to meet you!

• Answer all incoming calls promptly and politely.
• Respond to customer enquiries promptly.
• Provide accurate and helpful information regarding products, orders, and general inquiries.
• Collaborate with the operations team to track and monitor order statuses and deliveries.
• Investigate and resolve customer issues and complaints in a timely and effective manner.
• Maintain clear and professional communication with customers to ensure a positive and seamless customer experience
• Communicate proactively regarding any potential delays or issues with orders.
• Gather and document customer feedback to identify trends and areas for improvement.
• Perform administrative tasks related to customer service, including order processing, data entry, and documentation.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Job Responsibilities:

- Create job posting on different social media platforms

- Identify and pursue potential members or clients through various sales channels, such as cold calling, networking, referrals and job fairs

- Guide the new members on the registration process in the platform system, job requirements as per client request, payment and benefits

- Job matching of candidates based on the staffing needs and work schedule for clients with our own automated system

- Interviewing and assessing prospective applicants about the responsibilities, groom standards, salary and benefits of the job

- Develop and nurture strong relationships with existing and prospective clients to understand their needs, preferences, and pain points

Job Requirements:

- Excellent interpersonal and communication skills

- Achieving and maintaining targets

- Strong sense of responsibility

- Able to work in a fast-paced environment

- Candidates with prior experiences in manpower outsourcing will be advantageous

Responsibilities

• Supervise sales team to ensure professional and timely responses to customer enquiries and complaints.

• Attend to customers’ travel enquiries and requests through phone calls, emails, or walk-in.

• Assist in resolving booking issues or conflicts with suppliers and partners.

• Collaborate with management to improve customer service policies and strategies.

• Build and maintain strong relationships with customers.

• Identify areas for improvement in customer service operations.

• Provide information on travel visa application and insurance.

• Follow up and service customers’ enquiries or bookings, before and after-sales

• Experienced in selling free & easy tour packages and able to meet and achieve sales target.

• Help customer service managers in any logistic arrangement.

Requirements

• Strong leadership and people management skills.

• Must be able to work on shift, weekends and Public holidays

• Service-oriented with good interpersonal and communication skills

• Knowledge of the travel industry and booking systems.