Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Serve as an ambassador, assisting customers with purchases and inquiries through various channels.
• Handle customer feedback via phone, email, social media, and live chat, ensuring timely resolution.
• Create feedback reports to analyze trends and contribute to service improvement.
• Collaborate with internal teams and logistics vendors to fulfill customer requests.
• Any other ad-hoc assigned duties

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

Benefits Summary

• Public Healthcare Institution
• Basic Up $5200 + AWS + Bonuses
• Stable Career Opportunity / Wide Exposures
• Full-Time Benefits Entitlement
• Location: Central

Job Scopes

• Overseeing the performance of outsourced maintenance service provider in civil & building systems for the hospital and ensure functionality as well as serviceable at all times.
• To audit and monitor service standards rendered by specialist vendor and outsourced maintenance service provider.
• To provide support to Head of Department and Building Managers in capital nature replacements, systems and building improvement projects.
• To coordinate and support hospitals A&A and minor works.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Cheah Mei Ling (Stephanie)

Registration No: R1988795

EA License No: 06C2859

Job Description:

1. To assist QP(S)/SRE(T) carry out supervision under the BCA Act

2. Liaise and coordinate with client/consultants to resolve technical and or

interfacing issues with other consultants and contractors.

3. Lead the site staff to monitor, supervise and inspect works as directed by the

client and/or project consultants.

4. To attend the site/technical meeting

Requirement:

1. Bachelor Degree in Civil/Structural recognized by PE Board Singapore.

2. Min 4 years of relevant experience as civil engineer, of which at least 3

years experience supervising underground tunnelling MRT works with RE tunnel cert

3. Must be conversant with local building codes and regulations.

4. Preferably Registered with IES/ACES as the qualified Resident Engineer

· Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.

· Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind

· Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.

Requirements:

The candidate is expected to:

· Have a minimum of 3 years engineering experience in the areas of valves, control valves and steam applications.

· Possess a Diploma/Degree in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Mandatory Skills

Job Description :-

• The role will mainly manage KRIs and tech debt amongst other risk tasks
• Risk Identification: Identify and define Key Risk Indicators (KRIs) relevant to the organization's objectives and risk appetite
• Data Collection and Analysis: Collect and analyze data to determine the current status of key risk indicators, ensuring accuracy and relevance
• Monitoring and Reporting: Continuously monitor KRIs and provide regular reports to management, highlighting emerging risks and trends
• Risk Assessment: Assess the significance of deviations from established risk thresholds and escalate issues as necessary
• Communication: Effectively communicate risk insights to stakeholders, including executives and department heads
• Risk Mitigation Strategies: Collaborate with risk owners to develop and implement strategies for mitigating identified risks
• Policy Development: Contribute to the development and enhancement of risk management policies and procedures
• Regulatory Compliance: Stay informed about relevant regulations and ensure that the organization's risk management practices align with legal requirements
• Technology Utilization: Leverage technology tools for efficient KRI monitoring and reporting.

Required Skills :-

• Risk Management: Strong understanding of risk management principles and methodologies
• Analytical Skills: Proficient in data analysis and interpretation to derive meaningful insights from key risk indicators
• Communication Skills: Excellent verbal and written communication skills to convey complex risk information clearly to diverse audiences
• Collaboration: Ability to collaborate with cross-functional teams and influence decision-making related to risk management
• Problem-Solving: Strong problem-solving skills to address emerging risks and develop effective mitigation strategies
• Regulatory Knowledge: Familiarity with relevant industry regulations and compliance requirements
• Technology Proficiency: Competence in using risk management software and data analytics tools
• Attention to Detail: Meticulous attention to detail to ensure accuracy in risk data and reporting
• Adaptability: Ability to adapt to changing risk landscapes and implement proactive measures
• This role involves a combination of technical skills, strategic thinking, and effective communication to ensure the organization is equipped to manage its key risks.

Please note of the mandatory skills :-

• Data Collection and Analysis: Collect and analyze data to determine the current status of key risk indicators, ensuring accuracy and relevance.
• Analytical Skills: Proficient in data analysis and interpretation to derive meaningful insights from key risk indicators.
• Communication Skills: Excellent verbal and written communication skills to convey complex risk information clearly to diverse audiences.
• Technology Proficiency: Competence in using data analytics tools. High proficiency in Microsoft Excel.

Responsibilities:

• Oversee a project's development.
• Plan layout drawings and equipment size in compliance with project specifications.
• Manage the purchasing and costing of projects.
• Assure that the client's contract is followed regarding the project's budget and timeline.
• Install and activate the system and equipment onsite.

Requirements:

• Min Diploma in mechanical engineering or related field.
• At least one year related working experience
• Proven track record managing equipment and system projects for powder processing is an added advantage
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

about the company

My client design and manufacture of equipment, precision components. As a result of ongoing and continued success in both Singapore & internationally, they are recruiting for talented candidates to join them for their expansion.

about the job

• Set up AOI & vision inspection machine
• Machine alignment & testing
• Machine troubleshooting & T&C
• Equipment maintenance & installation
• Technical support of field service engineers and customers when required
• Evaluating and establishing vision system performance specifications
• Manage customer specific projects & documents
• Product improvement

skills & experience required

• Degree/Diploma / Higher NITEC in Electrical / Mecahnical Engineering / Manufacturing or relevant courses
• Min 3 years of experience in setting up & troubleshoot AOI/Machine Vision/Optical Inspection equipment
• Technical support on AOI / vision inspection related issue
• Working experience in semiconductor industry will be a plus
• Experience in any programming language (C++ or C# or Python) is a plus

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

What the role involves:

1. Monitoring pre-alert documents from Origin offices or sales support

2. Track and monitor flight arrivals and update customers

3. Handle survey shipments with Operations & customers

4. Ensure compliance with customer's SOP

5. Interface with multiple parties including customer, warehouse, service provider

Required Qualifications, Skills & Experience:

• 'O' level

• 1 year in Airfreight and familiar with import process

• Competent in Microsoft Outlook, Excel and Word

• Well-organized on planning work tasks and meticulous on handling shipment documentations

Working Location

Changi Airfreight Centre

119 Airport Cargo Road

Working Hours

Mon - Fri: 8:30am - 5:30pm

Sat: 8:30am - 12:45pm

Require to Rotate Monthly to work on Sunday and Standby on some PH

1 OSS System Implementation and Deployment

• Customer requirements analysis (incl. pre-implementation analysis works, requirements clarifications and solution approval)
• Configuration of the system
• Data modelling
• Data migration and data transformation
• System installation
• Auto discovery & Reconciliation – Integration with NMS’s or Network Elements with use of scripts and API’s to retrieve data from the network
• Service design – implementation of the flows with use of SunVizion API to design service
• Service fulfilment – integration with NMS’s or Network Elements with use of scripts and API’s to activate service
• Integration with other business systems
• Reports preparation
• Delivering trainings to the customer
• Project documentation preparation
• Supporting User Acceptance Tests (including technical negotiations with regards to classifying issues observed during tests and agreeing how they should be addressed) as well as any other tests performed during deployment
• Monitoring of customer satisfaction (user experience)

2 OSS System Support & Maintenance

• First and, in the long term, also the second line of support
• Communication with the third (and initially also the second) support line in Poland, in order to meet the agreed KPI parameters.
• Communication with the customer
• Analysing customer issues
• Solving issues if can be solved locally and transferring issues to remote team with required details if product issue
• Verification of the new versions of the SunVizion product before go live
• New version installation with respecting of the support windows

3 Presales and Business Development Support

• Participation in discussions with potential customers in order to understand their needs and prepare appropriate solutions
• Participation in presentations and workshops to potential customers (including live demonstration of the solution)

Job Description:

• Design electrical control systems for machinery and equipment
• Prepare BOM and participate in procurement and supplier management
• Perform electrical wiring and routing of control panels and machinery
• Responsible for PLC and HMI programs for machinery and equipment
• Ability to troubleshoot, debug and commission control systems of machinery and equipment
• Manage and liaise with project team members and suppliers
• Prepare and present project proposals/updates to internal business owners
• Responsible for value-added engineering projects and contributing ideas for improvement
• Any Ad hoc projects / duties as assigned

Pre-Requisition:

• Minimum Degree in Electrical / Electronic / Mechatronics Engineering
• At least 2 years of relevant experience in electrical design and PLC programming
• Strong in PLC and HMI Programming (Mitsubishi, Omron)
• Skill in Electrical Circuit Drawing and Electrical Panel Design with AutoCAD / Draftsight is preferred
• Robot Programming (Yaskawa, ABB, Fanuc, Nachi)
• Expertise in Labview Programming, C++, Communication Protocols (Ethernet, TCP/IP, RS232, CCLink, DeviceNet) will be advantages
• Preferably knowledge of Electrical Power Systems and Instrumentation Control
• Experience in Machine Vision (2D-3D-Bin Picking) with Robotics Integration will be added advantage
• To travel around Asia Regions if needed

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Production Planner | Mechanical Engineer | Jurong

• 5 Day | 8.00am - 5.30pm
• Jurong (Transport Provided at several west area mrt)
• $2,400 - $2,800

Requirements

• Candidate must possess at least Diploma in Engineering (Mechanical) or equivalent
• 2 years of working experiences in Manufacturing industry is preferable

Responsibilities

• Plan and forecast production schedule for manufactured product.
• Prepare schedule base on lead time of each project to meet shipping datesaccordingly customer orders.
• Create and prepare work orders for all in-house and farm out jobs
• Prepare status report for production progress and work in process
• Interface with production supervisor, customer service and purchasingdepartment on material status and production planning issues.
• Submit weekly reports to customer service department to reflect currentproject status and any potential delay.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Responsibilities:

• To assure an efficient execution of every project assigned.
• Carefully prepare and keep track of all project documents.
• Work closely with stakeholders to ensure that project activities operated smoothly.
• Communicate with the service engineer for conducting actual inspection and implementation.
• Plan and oversee the work of suppliers, subcontractors, and other service providers.
• Assess requirements and technical drawings to guarantee compliance.

Requirements:

• Min diploma in Engineering, Electrical Engineering, Mechanical Engineering, or relevant studies
• At least one year with relevant project management in the construction of process plants and water-related facilities
• Experience in M&E commissioning, testing, and troubleshooting abilities
• Able to work in a team

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Brief description of the Restaurant

Chateraise has been a hugely successful patisserie in Japan since 1954, and they finally made their way to Singapore in 2015. The pastry shop has more than 470 stores across Japan and operates 27 outlets in Singapore alone. Chateraise is unique in featuring a wide variety of cakes, pastries, sweets and Japanese drinks. Treats from Chateraise are made with fresh ingredients that are directly sourced from pastures and farms.

Job Descriptions

• Customer service and answering of phone calls
• Picking and packing of cakes
• Cashiering (able to handle different forms of payment modes)
• Replenishment and cleanliness of the store
• Any ad hoc duties as per assigned

Job Requirements

• 1 year of F&B experience

Working hours

• 6 days week at 54hrs/week (9hrs/shift excluding break)

Job Description

• Reporting to the General Manager, you will manage the teams responsible for facilities, technical aspects and housekeeping.
• Maintain the swimming pool and surrounding areas in accordance with the guidelines established by the authority.
• Establish and maintain high-quality service and safety standards.
• Prepare tender documents for renovation and A&A projects.
• Forecast operational and capital budgets, track and monitor expenses within the approved budgets.
• Manage the appointed contractors and review/renew service contracts.
• Organise fire drills, be responsible for fire safety measures, form/maintain a fire safety committee. Coordinate with the Singapore Civil Defence Force (SCDF) on fire safety matters.
• Comply with Workplace Health and Safety Act and provide advice on Health & Safety matters to stakeholders.
• Carry out facilities maintenance works with least disruption to club operations through appropriate planning, follow-up action and compliance with safety requirements.

Job Requirement

• Degree/Diploma in engineering/facilities/relevant field of studies with 10 years relevant work experience, preferably in hospitality industry.
• Certified Fire Safety Manager.
• Good interpersonal and communication skills with all stakeholders
• Possess strong leadership qualities, planning and project management skills.
• We are seeking a self-motivated individual who has the ability to meet deadlines and multitask, detail-oriented, a team player, displays a positive attitude and can prioritize workload.

Interested applicants should write in with detailed CV and current/expected salary to [email protected]
All applications will be treated in strict confidence. Only shortlisted applicants will be notified.

☑ Construction Industry

☑ Working Timing: Mon – Friday, 8.30am – 5.30pm, Sat 8.30am - 12.30pm

☑ Salary: up to $5000

Responsibilities:

• Oversee the compliance of work process to safety regulations and standard operating procedures
• Identify and maintain an optimum level of electrical spares for equipment and ancillaries
• Maintain and perform necessary preventive maintenance on the Distributed Control System
• Planning of budget requirement of the maintenance team
• Plan and oversee maintenance activities in E&I Section to ensure all works are completed efficiently and on timePrepare technical specifications for quotations to purchase spares and materials for maintenance works
• Ensure systematic documentation of work procedures and maintenance records for works carried out by the team
• Coordinate for prompt and safe handover of equipment machineries which may require repairs during plant shutdownTroubleshoot and resolve complex cross sections faults
• Any other duties as assigned by supervisor or Section Head

Requirement

• Graduate in Electrical/Mechanical Engineering.
• Knowing and applying current industry standards and information
• Having up-to-date knowledge and technical skills

Lead Maintenance Technician (Instrumentation & Electrical)

Are you passionate about Chemical Manufacturing?

Do you enjoy ensuring the production of high quality for Chemical Manufacturing?

Join our Chemical Manufacturing team

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team ensures high quality, consistency, and reliability for all products throughout the complete life cycle of our chemical manufacturing production process.

Partner with the best

As Lead Maintenance Technician (I&E), you’ll be responsible to facilitate equipment’s servicing & repair, Preventive Maintenance (PM) program, equipment monitoring. Coordinating activities associated to facility and equipment maintenance. You’re responsible and accountable for the EHS Program in safety process, analysis, work permit issuance, near miss reporting and preventive techniques to maintenance department.

As a Lead Maintenance Technician (I&E), you will be responsible for:

• Being responsible for Preventive and Corrective Maintenance activities for facility, equipment (Instruments & electrical equipment)
• Reading and interpreting electrical & electronic single line diagrams and piping & instrumentation diagrams.
• Managing & Reviewing BOM and critical spares for maintenance periodically
• Involving in maintenance and fault finding on instrumentation tools or equipment
• Understanding of SIL/SIF test procedures and/or maintenance activities. Includes managing SIS to ensure functional and integrity requirements are achieved.
• Supervising other Maintenance Technician in their day-to-day task.

Fuel your passion

To be successful in this role you will:

· Have ITE/ Diploma in Instrument / electrical or equivalent.

· Have at least 10 years of practical experience in relevant field.

· Have In-depth knowledge of electrical systems.

· Have good working safety knowledge and hands on experience with chemical plant instruments & electrical equipment.

· Have good collaboration skills, ability to work in groups and supervise small team.

· Have good organizational, multi-tasking, time management skills and good oral & written communication skills.

· Have ability to work off-hours and weekends, as needed.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Please discuss your preferred working patterns with the recruiter during the process

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities

• Comprehensive private medical care options.

• Safety net of life insurance and disability programs.

• Tailored financial programs.

• Additional elected or voluntary benefits.

The EICA Engineer shall be in the discipline of Electrical, Instrumentation & Control in delivery of large scale power generation project. The Engineer shall have at least 5 years of relevant engineering experience in delivery of large scale industrial/ utilities projects (e.g. waste, water, oil & gas or power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

The duties shall include the following but not limited to:

1. Work as owner’s engineer to lead the electrical team for project implementation at site.
2. Proactive attitude and solution orientated personality with leadership mentality and for the EICA discipline, assisting project director for the contract execution.
3. Strong capability and experience on 66kV, 10.5kV, 6.6kV and LV related power distribution equipment and cabling installation and commissioning requirement. Experience of large power transformers, generator circuit breakers, MV switchgear, protections and control equipment, MCC and UPS and DC system is expected.
4. Having good understanding and interpretation of SLD, protection and metering SLD, schematics and cabling drawings.
5. In depth of understanding for electrical power automation for electrification of WtE project.
6. Contracts management in managing site works while maintaining swift communication with client and contractors for the WtE project.
7. Familiar with SS638 requirements on electrical installations in Singapore.
8. Having multi-discipline coordination attitude in execution of electrical works.
9. Basic knowledge of instrumentation and control equipment for site works.
10. Review the submittals from Contractors for electrical installation and commissioning procedures of various sub-packages.
11. Engage in site meetings with technical discussion contractor and client.
12. Joining site inspection for contractors works.
13. Participation of FAT and SAT of electrical equipment.
14. Ability to use Navisworks to review 3D BIM Model for routing of site utilities.

Job Description:

• Provide technical support to users and liaise with development teams for maintenance and updates required
• Optimize applications by integrating new technologies and performing upgrades
• Contribute to manage UAT, demonstrate prototypes and completed applications
• Generate ideas for software innovation based on market trends
• Document development processes, procedures and application version histories
• Keep up with advancements in application engineering and new technologies
• Create efficient and logical databases for clients

Requirements:

• Diploma or higher professional qualification in Computer Science
• At least 2 years of relevant experience
• Proven work experience as an Application Engineer or similar role
• Strong lead developer experience in one or more of the following: Microsoft C#.Net, Microsoft VB.NET, Microsoft SQL Server, Microsoft Azure, PHP, React, Mobile Apps and AWS Micro Services
• Extensive experience in deploying, optimizing, and maintaining software.
• Excellent analytical and problem-solving abilities
• Exceptional customer service, interpersonal, collaboration and communication skills

This position requires incumbent to provide supervision, caregiving and guidance for the children & young persons (CYPs). They are also parental figures, essential for cultivating a warm and nurturing environment by taking care of the physical and psychological needs of the CYPs.

1) Provide support, assistance and supervision in the delivery of services and programs to the children
2) Oversee the healthcare needs of children by being alert to their general health conditions
3) Address behavioral issues of children
4) Carry out operational interventions according to Care Plan
5) Track the presence absence of the children and their daily activities and ensure that they do their chores
6) Oversee the healthcare needs of children by being alert to their general health conditions
healthcare and medical needs for follow up
7) Ensure that comfort, personal hygiene, and the safety needs of the residents are attended
8) Clean and tidy the units, including toilets in the units
9) Attend morning meetings for exchange of information and discuss improvements on caregiving to residents

- Stay vigilant during work hours to manage a big group of children
- Empathise and yet be firm when disciplining the children, and give them appropriate emotional support
- Has relevant working experience in other Homes or child-centred work environment

Working arrangement

• 1pm - 10pm (Tuesday to Friday)
• 9am - 5pm (Saturday)
• Sunday & Monday off

If you have a passion and patience for working with CYPs growing up in difficult situations filled with challenges and trauma, please send your detailed CV and expected salary to apply.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Position: Customer Service Officer

Location: Mountbatten - CC7

Salary: Up to $2800/month

Job Description:

• Manage incoming calls, ensuring accurate coding and resolution.
• Collect precise customer information and update records accordingly.
• Verify support agreements and warranty validity following local guidelines.
• Log all calls, including compliments and complaints, in the CRM system.
• Enter complete and accurate data into the CRM tool.
• Scheduling appointments across service centers and ensuring mobility services are offered.
• Screen technical calls and direct them to the appropriate channel.
• Provide customers with call numbers for follow-up.
• Offer timely and professional general advice to customers.
• Assist in special product campaigns or promotions.
• Coordinate services, pickups, and deliveries for customers.
• Assist in generating required daily, weekly, and monthly reports.

Job Requirements:

• Must be comfortable to do OT.
• Capable of thriving in a high-pressure and fast-paced work environment.
• Minimum 2 years of experience in the Customer Service industry.
• Minimum 2 years of experience in Call Centre support.
• Strong Customer Service skills.
• Effective Communication skills.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

• Provided Capacity management and IT infrastructure governance for large scale cloud service provider operations.
• Managing several projects in areas of IT infrastructure deployments, consolidations, Compliance, Hosting and Digital transformation across group of companies.
• Providing Storage and backup operation support.
• Documented storage architecture to guarantee capacity met current and forecasted needs.
• Provide Capacity Management/Planning for Cloud Hosting infrastructure.
• Responsible for analyzing capacity utilization/trending and forecast reports to maintain predefined thresholds to ensure risk free smooth operation.

Requirement:

Degree in Information Technology or any related fields.

4+ years of experience in Project Management,Capacity management,server and storage management.

Professional Certification like PMP,ITIL or any related are preferred.

• Develop system testing plans by analyzing product requirements and design specifications, and formulating strategic approaches to ensure effective testing.
• Create test coverage matrices, design test cases, and actively participate in the validation of software and products.
• Attend to customer issues, minimize test escapes and continually improve and expand test capabilities.
• Liaise with hardware and software team leaders and verification testing team and product stakeholders.

Requirements:

• Diploma in Electrical/Electronic, Computer or IT Engineering
• At least 2 years of design to productionexperience in process and quality development flow such as CMMI, structured product development cycle.
• Good knowledge in IoT, wireless products, home automation products, office automation products.
• Proficient in Python programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Title: Sales Executive

Job Summary:

We are seeking a dynamic and results-driven Sales Executive to join our growing team. The Sales Executive will be responsible for identifying business opportunities, building and maintaining successful relationships with clients, and achieving sales targets. This role requires a proactive and enthusiastic individual with a strong sales acumen and excellent communication skills.

Responsibilities:

1. Generate Sales Leads:
   • Proactively identify and pursue new business opportunities through market research, networking, and lead generation activities.
   • Conduct cold calls, emails, and other outreach methods to attract potential clients.
2. Client Relationship Management:
   • Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
   • Understand clients' needs and provide customized solutions to meet their business objectives.
3. Sales Presentations:
   • Prepare and deliver compelling sales presentations to potential clients, showcasing the value of our products/services.
   • Effectively communicate product features, benefits, and unique selling propositions.
4. Negotiation and Closing:
   • Lead negotiations with clients to secure favorable terms and agreements.
   • Close sales deals by aligning solutions with client needs and overcoming objections.
5. Sales Reporting:
   • Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions.
   • Provide regular reports on sales performance, market trends, and competitor activities.
6. Market Research:
   • Stay informed about industry trends, market conditions, and competitor activities.
   • Utilize market research to identify potential areas for business growth and improvement.

Qualifications:

• Proven experience in sales with a track record of meeting or exceeding targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time management abilities.
• Self-motivated and able to work independently as well as part of a team.
• Familiarity with CRM software and sales tools.

Education and Experience:

New graduate are welcome

Must be positive and can work with stress