Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.

MAIN PURPOSE OF ROLE

• Perform new customers and laboratory site inspections for new contract/ tender preparations and design for new installations.
• Provide Level I and Level II service (complex service interventions requiring more than 4 hours of labor).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation.
• Assist with customer business reviews.
• Schedule, perform, and document hardware and software updates (TSBs) requiring more than 2 hours.
• Deliver basic customer operator introductory training post install or post hardware or software upgrade.
• Perform basic technical coaching and training for Abbott Ambassadors.
• Service Sales and Service Cost Management.
• Spare Parts and inventory management.
• Timely submitting and update reporting system (e.g. CMS Next).
• Comply to Abbott Quality and Regulatory Compliance and policies.
• Any other tasks assigned by management from time to time.

REQUIREMENTS

• Diploma/ Bachelor's Degree in Medical Technology/ Bioengineering or Electrical/ Mechanical Engineering is preferred.
• 3-5 years' experience in Field Service Engineering from relevant industries such as diagnostics/medical device/ semiconductor etc.
• Willing to be on rotational standby after work hours/ work overtime to resolve urgent service issues.
• Successful engagement with customers, specifically key stakeholders and lab staff.
• Excellent product and industry knowledge, experience and process skills of the business functions service delivery.
• Ability to identify and drive resolution of issues, technical expert for product line responsibility.
• Excellent communication skills, experience in use of analytical tools and software.
• Coaching and training skills.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Duties and Responsibilities

· Attend to all guests’ check-in by confirming reservations, assigning room, issuing and activating room key.

· Attend to guests’ check-outs including resolving any late and disputed charges.

· Process all payment types such as room charges, cash, checks, debit, or credit.

· Assist guests with directions and information regarding property and local areas of interest.

· Coordinate with Housekeeping to track readiness of rooms for check-in.

· Attend to all guests’ requests and queries promptly, politely and efficiently.

· Ensure a high level of customer service is consistently maintained to ensure guests’ satisfaction.

Requirements

· Previous Front Office experience in a similar environment will be an advantage

· Working knowledge of Opera is preferred

· Team player but also able to work independently

· Customer oriented with a pleasant disposition

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Activities and Responsibilities

· Processing new orders into SAP, closely following up on orders to meet monthly sales target.

· Provide customer support, managing relation with customers, attend to enquires, information request etc…

· Checking stock inventory to advise Sales/Customers

· To monitor advance payments, customers claims and export control.

· Ensure all documentation and processes are in accordance with corporate guidelines

· Work closely with the warehouse to handle inbound and outbound distribution

· To organize shipments (road/sea/air), checking freight cost.

. To support the preparation of reports, analysis and Year End stock takes

. Resolve and co-ordinate any operational day to day issues with 3PL warehouse / Customers / Suppliers / Forwarders.

. Manage LC negotiation, Country of Origin, Form D, any Certification

. Verifying Vendors invoices, compiling invoices for weekly submission

. Any other activities in line with this role requested by the Manager

Requirement

. Proficient in SAP, MS Office

. Knowledge with Letter of Credit negotiation

. Ability to think strategically, problem solving skills

. Motivated and organized/details oriented

. Tactful to handle difficult customers

. A minimum of 3 years proven experience in a customer service position

. Strong team player with attitude

** Able to start work immediately or short notice

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• High Incentive benefits
• Career advancement opportunity
• Training will be provided
• Medical & dental benefits
• 5 days work week
• Working time: shift

Job Description:

This is a full time role for a Customer Service Officer located in Islandwide. Our client offers the best hair loss treatment & solution for men & women. You will handle customer inquiries (calls and walk-ins), manage appointment scheduling and reminders, process invoices and payments, and perform daily settlement tasks. Additional responsibilities include data entry, report consolidation, and submission.shift schedules.

Qualifications:

• Preferably with experience in aesthetic background.
• Basic knowledge of Microsoft Excel

Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• $100 monthly transport allowance
• $5 Meal Allowance per working day
• Night shift allowance of up to $400 per month
• Medical and Dental Benefits
• Company transport provided
• Birthday Ang Pao
• Career Advancement Opportunities

Job Description and Qualification:

This is a full time role for a Service Crew (Karaoke) located in Islandwide. Our client is Singapore's largest and first themed karaoke chain. This position includes handling phone reservations and inquiries, greeting and directing guests to their rooms, and managing orders for food and beverages. The position also requires basic technical support, such as checking microphones and karaoke systems, while maintaining a clean and safe environment. The ideal candidate should be able to work independently, communicate effectively with the team and management, and maintain a neat appearance. Additionally, they should be comfortable handling alcoholic beverages and be ready to take on other duties as assigned by their supervisor.

Qualifications:

• Entry level are welcome
• Training will be provided

Job Highlights

• Near MRTs
• Islandwide
• Established

Job Description

* Various Locations Walking Distance from MRTs (Convenient!)

DUTIES AND RESPONSIBILITIES

1 To perform body and facial treatment services according to respective Treatment SOPs.

2 To provide the appropriate consultation and recommend correct treatments.

3 To ensure total customer satisfaction during and after each treatment.

4 To build and maintain a good rapport with customers.

5 To obtain feedback from customers after each treatment service and report such feedback to Clinic Manager.

6 To promote and make appropriate recommendations of products to customers.

7 To responsible for the maintenance of cleanliness and neatness of the clinic facilities, treatment rooms and other parts of the spa.

8 To prepare the necessary treatment products, replenishment of stocks, towels supplies etc.

9 To cover duties for colleagues when there is a manpower shortage.

10 To handle telephone inquiries in the absence of the Front-Desk Executive at the reception area.

11 To fix the next appointment date and time for customers after each treatment session.

12 To assist the Clinic Manager and Senior Therapist on ensuring that good services are provided to customers and that customers’ requirements are met.

13 To ensure customer satisfaction through our quality service.

• Hands- On Experience is Preferred ***

- Free Regular Training Provided

DUTIES AND RESPONSIBILITIES

1 Perform body and facial treatment services according to respective Treatment Standard Operating Procedures.

2 Provide appropriate consultation and recommend correct treatments.

3 Ensure total customer satisfaction during and after each treatment.

4 Build and maintain a good rapport with customers.

5 Obtain feedback from customers after each treatment service and report such feedback to Clinic Manager.

6 Promote and make appropriate recommendations of products to customers.

7 Responsible for maintenance of cleanliness and neatness of clinic facilities, treatment rooms and other parts of the clinic

8 Prepare necessary treatment products, replenishment of stocks, towels supplies etc.

9 Cover duties for colleagues when there is a manpower shortage.

10 Handle telephone inquiries in the absence of the Front-Desk Executive at the reception area.

11 Fix next appointment date and time for customers after each treatment session.

12 Assist the Clinic Manager and Senior Therapist on ensuring that good services are provided to customers and that customers’ requirements are met.

13 Ensure customer satisfaction through our quality service.

REQUIREMENTS

- IT Literate is preferred

- Free Regular Training Provided

We are hiring Customer Service Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Process part orders and service requests with accurate pricing, cost/revenue allocation, and follow-up.
• Prepare pricing for parts and returns based on customer contracts, discounts, and currency rates.
• Ensure correct shipping methods and liaise with Accounts Receivable to resolve billing issues.
• Maintain high-quality customer service and support cross-functional initiatives.
• Handle ad-hoc tasks as assigned.

Job Requirements

• Diploma/Bachelor’s Degree with 3 years of experience in a high-volume service environment.
• Knowledge of incoterms and ERP systems.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Maintenance Technician

Responsibilities

• Servicing and repairing industrial cleaning equipment such as high-pressure jet, leaf blower, scrubbing machine, vacuum cleaner, battery operated cart and etc
• Inspecting and assessing the functionality of equipment
• Troubleshooting machineries breakdowns
• Conducting routine maintenance and safety checks
• Preparation and submission of maintenance reports
• Liaise with external vendors for necessary equipment repair
• Inspect and monitor quality standards of equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity and relevant knowledge in electrical and mechanical.
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

Maintenance Technician

Responsibilities

• Servicing and repairing industrial cleaning equipment such as high-pressure jet, leaf blower, scrubbing machine, vacuum cleaner, battery operated cart and etc
• Inspecting and assessing the functionality of equipment
• Troubleshooting machineries breakdowns
• Conducting routine maintenance and safety checks
• Preparation and submission of maintenance reports
• Liaise with external vendors for necessary equipment repair
• Inspect and monitor quality standards of equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity and relevant knowledge in electrical and mechanical.
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum GCE 'O' Level
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Minimum 1 year experience in similar capacity in hospitality industry
• Knowledge of Opera system

Embark on a Culinary Adventure: Be the Heart of Hospitality!