Summary:

The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement:

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Summary

This role is to service and repair material handling equipment and provide good customer service to ensure customer satisfaction.

Job Description

• Analyse, diagnose and rectify issues on material handling equipment.

• Carry out electrical, electrical and hydraulic repairs on equipment and components.

• Perform scheduled preventive maintenances.

• Perform modification, commissioning works.

• Undertake Supervisor’s Instruction

• Perform stock take

• Provide support and guide new colleagues

• Attend trainings

Requirements

• Strong Electrical, mechanical, hydraulic knowledge

• Good computer skills

• Able to speak and write English for handling English speaking people

• Diploma in Electrical / Electronics / Mechatronics / Automotive

• At least 2 years’ experience in the technical field such as MHE, cranes, marine equipment, industrial vehicles.

Element has an opportunity for an experienced Quality Engineer. Reporting to the Principal Quality Manager, you are an essential member of the management team and responsible for the overall quality performance. This includes implementation, maintenance and improvement of Element quality management system (QMS). The successful candidate will have a sound working knowledge of ISO/IEC 17025, ISO/IEC 17020 or ISO/IEC 17065 requirements in relation to testing, calibration inspection and certification.

In this role, you will have interaction with clients, Accreditation Bodies and will be responsible for advising operational colleagues of the importance of quality, accuracy and integrity in the provision of the testing, calibration inspection and certification services we provide.You will be involved in leading quality at a local level and will work closely with the Principal Quality Manager to ensure that Element quality policies, processes and procedures are effectively implemented. As a quality leader within Element you will be capable of driving a culture of quality assurance and quality improvement, working closely with your operational colleagues and the wider Element quality community.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

• Ensuring all staff buy-in to the effective and efficient implementation of Element quality policies and procedure by providing advice, guidance and support on quality issues to Element Singapore and Malaysia business units.
• Driving quality improvements at every opportunity and proactive participation in continuous improvement and process improvement projects and ensure effective adoption of Element e-QMS throughout Element Singapore and Malaysia business units.
• Proactive participation in projects to deliver identified Quality objectives and contribute to and drive key initiatives to improve Quality awareness and compliance.
• Management of and participation in scheduled internal audits across management system and technical disciplines and proactively monitoring laboratory test equipment for calibration currency and advising management of upcoming schedules,ensuring corrective and preventive actions identified within specific laboratories are implemented and verified in a timely manner.
• Represent Element Singapore and Malaysia business units during assessments by accreditation bodies and audits by clients and controlled document holding and arrange to update appropriate documentation as necessary, control and issue of Element Singapore and Malaysia Quality Management Systems documentation and participate in the internal audit programme to monitor implementation of quality policies and procedures.
• Manage external and internal proficiency testing programs of all Element Singapore and Malaysia business units and prepare compliance and improvement metrics for Element Singapore and Malaysia business units quality as required.
• Writing and reviewing quality documentation as required and effective and efficient management of personal work schedules and timely generation of Element Singapore and Malaysia business units quality reports.

Job Requirements:

• Minimum Bachelor of Science or Engineering qualification.
• Proven experience (minimum two years) of managing quality management systems within a multi-discipline testing, inspection and certification environment, preferably multi-location.
• Demonstrable experience auditing against ISO/IEC 17025, ISO/IEC 17020 and ISO/IEC 17065.
• Sound knowledge of equipment calibration and analysing proficiency test data.
• Knowledgeable in uncertainty of measurement and risk assessment and hands-on experience with Element e-QMS preferable.

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

If you are looking for an opportunity in Service Engineering, Emerson has an excellent role for you! The Metering Software Service Engineer is responsible for the execution of software project upgrades, providing support for improvements and resolving customer issues. This role will also coordinate with customers and other collaborators to achieve efficient project execution and timely project schedule.

In This Role, Your Responsibilities Will Be:

· Implements software project upgrade of current custody transfer flow metering and blending and transfer control systems install base.

· Visits customer installation for site survey and provide a comprehensive recommendation.

· Generates configuration, programming, and testing of HMI, PLCs, Server, multiplexors, Delta V, Flow Computers, Preset, Batch Controller, and other applicable equipment.

· Prepares engineering documents (Functional Design Specification, Test Procedures & I/O Address List, Modbus List, Graphics Display, etc).

· Gathers feedback for development/application programming of project software for Flow Computer, Supervisory Computer, PLC, etc.

· Reviews Engineering Documents such as System Architecture, Wiring Drawings (which generated by vendors) etc.

· Reviews customer specifications and provide solutions to customer’s technical needs.

· Attends to customer meeting and lead in technical clarification and provide timely resolution.

· Performs Pre-FAT / FAT (Factory Acceptance Test), Installation, Site acceptance Test & Commissioning.

· Replicates customer-installed software control system with a demo unit to provide solution to customer issues at site.

· Provides support to customers via phone call, email and remote access application.

· Coordinates with other engineers/designer/project manager for efficient project execution to meet/exceed customer’s requirement, project schedule & quality standard.

Who You Are:

You build partnerships and collaborative work to meet the target objectives set by the team. You take action quickly and critically in fast paced and unexpected situations. You are an active learner who uses both success and failure as learning opportunities.

For This Role, You Will Need:

· Degree in Instrumentation / Software / Electronics Engineering and 8+ years of related experience or Diploma in Instrumentation / Software / Electronics Technology and related experience in instrumentation and flow metering for the Oil & Gas / Petroleum industry.

· With more than 5 years of work experience in the development/programming of Industrial Automation/Process Control software and advanced software tools.

· In-depth development experience in SCADA software, e.g. DeltaV, iFix, PCS, WinCC, Wonderware Intouch.

· Proven experience in software development in Siemens/Allen Bradley/Schneider PLC.

· Proficiency in network communication protocols such as TCP/IP, OPC, Modbus, etc.

· Proficiency in Software design and development for custody transfer and B&T solution.

· Experience handling projects, configuration, and programming Flow Computers, HMI, and PLCs.

· Knowledge of relevant industry standards applicable to flow measurement systems & custody transfer systems.

· Strong communication, interpersonal, result-driven and influencing skills to efficiently communicate and advocate service solutions to customers.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: [email protected].

Customer Relations Officer (Call Centre)

• 1 year contract
• Work location: CBD area
• Working hours: Shift work, weekend work required, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH

The Opportunity

• Attend to enquiries, primarily incoming calls through the hotline or other channels such as email
• Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries
• Type of calls consist and not limiting to

1. Concession related matters (i.e lost of card/replacement procedure/extension issues/application issues)
2. Filing of claims for customer (i.e over-deduction/failure to exit/double deduction)
3. Point to point enquiries from customer
4. SimplyGo related issues (i.e Simple Technical issue, investigation of mismatch fare)
5. Perform out bound calls to customers who leave callback

• Ensure proper recording of conversation with customer in the call centre system
• Meet/exceed all individual and team key performance indicators (KPI) set by the management
• Maintain a positive and helpful approach in interactions with all customers
• Able to work during weekend and perform OT when necessary
• Other ad hoc duties as assigned by Team Leaders or Supervisors

Your Background

• Have previous experience in call centre is highly preferred or customer service experience
• A team player with good interpersonal and communications skills
• Self-motivated and able to work independently with minimal supervision
• Training provided

Interested parties please click "Apply Now" or contact Chevelle (EA Reg no: R1762272) at [email protected]

Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248

Job Info:

• Monday - Friday 8.30am - 5.30pm
• Boon Lay
• $5000 - $6000 + Transport Allowance + VB

Job Description:

• Leading a team of Service Sales Engineers to achieve department orders and sales target.
• Serve and maintain key customer accounts, always respond to them promptly.
• Developing & building long term customer relationships.
• Actively identify potential opportunities & develop solutions with existing & new customers.
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company.
• Develop the training plan for sales team to improve their capability to serve the customers.
• Engage the sales team to be motivated and building up their capability.
• Working with other departments to package the solutions for customers.
• Any other responsibilities as deemed appropriate and relevant.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

Requirements:

• Degree in Mechanical/ Electrical Engineering or its equivalent.
• At least 5 years in HVAC or Service Sales field.
• Leadership experience and ability to manage a team.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Felcia Ang Zhi Yun | EA Personnel No.: R22109905

JD1007

Job Description

The Data Analytics Engineer is responsible for designing and developing robust, scalable data pipelines, data marts and business intelligence dashboards to be used across Singapore Airlines Group.

Key Responsibilities include:

• Understand business processes, applications and how data is created, stored and gathered in Singapore Airlines.
• Use big data tools and platforms to create and maintain data pipelines, making sure pipelines are robust, scalable, and reliable. Troubleshoot and rectify issues with data pipelines as necessary.
• Build expertise and domain knowledge on the data. Establish and own the data quality and SLA for various data flows.
• Explore, analyse, and aggregate various types of data to provide business insights to the data team stakeholders. Create compelling story and visualisation to convey these insights. Ask right and inquisitive questions of the data to deliver analytics solution to the business.
• Design, build and manage data marts to satisfy our growing data needs.
• Any other ad-hoc duties.
• This is an individual contributor role.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS degree in Computer Science or a related technical field. MS or PhD degree is a plus.
• Python development experience in production environment is required.
• More than 2 years of SQL (such as PostgreSQL, Oracle, AWS Redshift, GCP Big Query, or Hive) experience is required. NoSQL experience is a plus.
• More than 2 years working with Linux OS. Knowledge of networks and cybersecurity is a plus.
• Experience working with infrastructure-as-code systems like AWS CloudFormation. DevOps, AWS and GCP experience is a plus.
• Experience in working with a commercial ETL tools like Ab Initio and Talend would be a plus.
• Experience in ETL pipeline design, implementation and maintenance.
• Experience working with visualization tools (specifically Tableau would be preferred).
• Ability in analysing data to identify deliverables, gaps and inconsistencies.
• Ability in managing and communicating data mart plans to internal customers.

Contract Duration: 1 year contract

Salary: $4500

Location: Joo Koon

Working hours: Mon - Fri: 8.30am - 6pm

Duties and Responsibilities

• Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
• Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
• Handle escalated feedback and provide appropriate solutions in a timely manner
• Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
• Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
• Establish individual and team goals and review team performance for continuous development
• Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
• Conduct performance appraisals and provide constructive feedback to direct reports
• Compile and analyse data for management reporting

Requirements

• Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
• Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
• Highly customer service-oriented, meticulous, and resourceful
• Strong analytical and problem-solving skills with the ability to work independently
• Strong leadership and adaptable to changes in a highly dynamic work environment

Good to have

• Preferably at least 3 years of supervisory role experience with excellent leadership record
• Working knowledge in systems such as SAP or Zendesk is an advantage

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.https://go.persolkelly.com/job/apply/3945

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

Job Description

• Preparation of food in compliance with health and safety standards
• General cleaning and maintenance of kitchen equipment
• Ensuring smooth daily operations
• Assist in inventory management

Salary & Remuneration

Basic $2000 - $2500

• Sign on Bonus $2000
• Quarterly Outlet Sales Incentive (min $500)
• Birthday leave
• Staff Discount
• Meal provided
• Medical with Dental Benefit

Job Requirements

• Open to Singaporeans only
• No experience are welcome as training will be provided
• Passion for the F&B and service industry
• Positive attitude and a team player
• Candidate must be comfortable to work for both front and back operations
• Must be okay to stand for long hours

More info

5 days work week (incl weekends & PH)

45 hours per week

Hey Rocket Pte. Ltd. (EA 21C0816)

Zi Jian (R23116456)

+65 8042 2995

• Position : Sales Support Engineer (Electronic Components) - Up to $4500
• Location : Central - Clarke Quay
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $4500 + Profit sharing Commission + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Power Electronics
• Career Advancement: Progression to Sales Engineer

Main Responsibilities:

• Support Sales Manager in post-sales activities;
• Providing detailed technical information to sales channels
• Provide technical support to existing customers; identifying and resolving customer challenges, escalating as required
• Developing and generating potential leads
• Assist to prepare technical presentations and customer visit reports.
• Work with customer R&D to achieve design-win of our products.
• Occasional travelling in SEA region.

Requirements:

• Diploma or Degree in Electrical / Electronics with minimum 3 years of technical experience in power electronics.
• Technical knowledge of Electronic Components is required
• Proficient in Excel & Word.
• Bilingual in English and Mandarin to communicate with Chinese Stakeholders.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Overview:

The Systems Engineer, is responsible for providing SME support, which includes planning, installation and administration of Workplace Management. The responsibilities incorporate administration of Workplace environment; creating and updating company images; development of task sequences for OS deployments; reviewing procedures of daily operations and implementing new procedures to improve efficiency and adhering to best practices.

Responsibilities:

• Perform installation, configuration, testing and maintenance of endpoint hardware and images consisting of the following but not limited to: Operating System, Software/Applications, Drivers, upgrades, updates and hotfixes
• Plan, implement and support Patch Management and Software Distribution services
• Provide administration of back-end infrastructure services with focus on PC Imaging
• Support desktop and server related escalations pertaining to Workplace Management tools issues • Perform Quality Assurance testing for changes to endpoint devices
• Contribute to the streamlining of daily operational processes, such as automations
• Ensure smooth running of daily operations
• Update and maintain proper documentation and reports
• Any other ad-hoc duties as required or assigned

Requirements:

• Bachelor Degree or Diploma in Electrical/Electronic/Computer Engineering/Information System
• At least 5 years of experience in Windows Servers, Active Directory, Power Shell, Group Policy Objects and Workplace Management Tools (for e.g. HC BigFix, MS SCCM, Citrix VDI, Nexthink & etc)
• Extensive knowledge of PC Imaging Deployment, Patch Management, Software Distribution for desktop and server devices
• Ability to work in a heterogeneous environment
• Strong analysis and design background with sound documentation experience
• Experience in deployment of similar functions, such as HCL Big Fix, MS SCCM, Citrix VDI, Nexthink & etc
• Working experience with MSI technology, Application Packaging/Deployment processes and methodologies will be an added advantage
• In-depth knowledge of custom actions, scripts, scenarios based solution and regressive troubleshooting in Windows Installer Technology
• Proficient in troubleshooting skills
• Effective communication skills
• Self-driven and ability to work independently

Overview

• Provide post-sales maintenance support on servers/storage and Windows operating systems at customer locations
• Troubleshooting and replacement of hardware and operating systems
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;

Requirements

• Minimum 3 years of experience in a similar capacity and possess the following:
• Diploma holder or above in Computer Engineering/Science or related discipline;
• Strong server and storage hardware configuration knowledge will be an advantage;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware-related issues for IBM, DELL, and HP;
• Able to provide non-office hours standby and support service;

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: EEST

EA License No. 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and it’s overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries

Sales and Business Development:

• Identify and pursue new or existing business opportunities within the marine industry.
• Establish and maintain robust connections with current clients to ensure customer retention and satisfaction.
• Develop and implement effective sales strategies to meet revenue targets.

Technical Support and Service:

• Offer technical support to clients, addressing inquiries, and suggesting solutions to meet their specific needs.
• Collaborate with the technical team or third parties to ensure the timely and efficient resolution of customer issues.
• Manage the entire process of addressing customer inquiries and resolving issues.
• Supervise the execution of marine service projects, ensuring they are completed on time and within budget.
• Coordinate with internal teams and external partners to deliver high-quality service to clients.

Documentation and Reporting:

• Keep accurate and up-to-date records of sales activities, customer interactions, and project details.
• Ensure the generation of service reports in accordance with services rendered on board vessels or in workshops.
• Ensure service reports and other relevant documentation are endorsed by the end client to their satisfaction.
• Prepare regular reports for management on sales performance and service delivery.

Requirements:

• Preferably hold a Bachelor’s degree/diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Demonstrate proven experience in sales/service within the marine industry, with a strong understanding of marine products and services.
• Possess technical knowledge and proficiency in marine engineering concepts.
• Exhibit excellent communication and interpersonal skills.
• Display the ability to work independently and as part of a team.
• Express a willingness to work/attend calls outside normal working hours.

Benefits Summary:

• Basic up to 2600 + VB
• Mon - Fri (8.30am - 5.30pm)
  Alternate Sat (8.30am - 12.30pm)
• Senoko Road

Responsibilities:

• Represent the company in a professional manner, maintaining a positive and empathetic attitude at all times.
• Identifying and responding to customers’ needs by providing accurate information and advice.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution.
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc.
• Prepare quotation and raise Work Orders accordingly.
• Raise job orders to workshops & contractors.
• Liaise with controllers & contractors on service/repair quality and price of work.
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers.
• Update the service/repair schedule and vehicle collection with customers.
• Perform basic investigation into customers’ complaints and rectify the problems by coming up with recommendation within guidelines.

Requirements:

• Able to work under pressure, multi-task, prioritize and manage time effectively.
• Meticulous and has a good work ethic.
• Relevant customer service / administrative / support function experience.
• MS Office Skills.
• Familiar with CRM system advantageous.
• Attentive, adaptable and responsible with good communication skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

986

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Conducting research on AI for Software Engineering.
• Design and implement AI for software engineering solutions.
• Conduct evaluations and/or user studies to validate the effectiveness of the algorithms and tools.
• Write and publish research papers and present them to reputable academic conferences.
• Package the documents, implementation code, evaluation results of the project for public release.
• Liaise with other team members of this project to realize the overall goal of the project.

• Minimum Master’s degree in Computer Science/Engineering/Software-related Majors.
• Working experience in the AI industry.
• Excellent knowledge on AI model development and implementation.
• Excellent knowledge in software security, software engineering, and AI.
• Excellent proficiency in programming.
• Experience on machine learning model optimization will be advantageous.
• Research publication in machine learning or software engineering area will be advantageous.
• Self-motivated individual who can work independently and also collaboratively with team members.

#LI-XL1

Job Description

What you will do:

• Support and complement the engineering team and sales team in the process design related to refrigeration systems and gas compression systems inclusive of compressor selections with Frick Screw compressors, York multi-wheel centrifugal compressors, and other compressors or chillers for the projects. This includes vessel and heat exchanger design using HYSYS and HTRI software and optimal to have AutoCad 2D experience for P&IDs and PFDs.
• Assume responsibility in providing engineering support for the design of refrigeration systems and gas compression systems for sales and projects, attend HAZOP meetings, and assist the sale and project teams at customer meetings.

How you will do it:

• Design refrigeration systems for various applications and perform a heat balance.
• Prepare P&ID diagrams, equipment layout/piping layout for refrigeration system.
• Size refrigeration equipment such as pressure vessel, heat exchangers, valve and controls
• Able to read and understand project/technical specification and comply to require specification.
• Specify temperature, pressure and differential transmitters, and flow meters along with the instrument engineer.
• Design refrigeration system for cold rooms/chilled water system/glycol system
• Work with different vendors on the selection of third-party equipment
• Able to hold technical discussions with vendors, sub-contractors and customers.
• Frequent site visits to ensure the refrigeration systems are integrated and installed in accordance to original design and provide effective solution for any impromptu design changes.
• Meet or improve the committed submission schedule of engineering documents, and complete assigned tasks within the time frame given, with minimal supervision.

What we look for:

• Diploma / Degree in Chemical Engineering, or equivalent.
• Proficiency in AutoCAD is a must.
• Familiarity with international engineering codes such as ASHAERE/API/ IIAR/ ASME etc
• Minimum 5 years relevant experience, preferably in refrigeration, chemical process, oil and gas (onshore and offshore), food and beverage, or similar industry.
• Experience in engineering software - HYSYS/ HTRI is a plus.
• Knowledge in API is a plus.
• Experience in working with site contractors and vendors on the successful implementation of the refrigeration system design at site.
• Team player, effective communicator, able to build customer relationship and customer satisfaction.
• Able to work independently and have a strong sense of responsibility.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

job Description & Requirements

We need Engineer experienced in 1 years. Responsible for all aspects of underground work including cable pulling, installing instruments & threaded rod; install CMS, trunking, tray, ladder rack, confined space entry, small power, and lighting, terminating and gladding SWA.· Examined installations and observed operations to ensure conformance to design and equipment specifications, and provided technical assistance to field personnel in the areas of high voltage distribution equipment and high voltage motors/generators Purchased and maintained office supply inventories, and always careful to adhere.

• Learn and develop as part of a driven and supportive regional team.
• Work with impact to support sales growth and customer excellence to help more people hear and be heard.
• Fixed term contract on-site role in Singapore until June 2024, with potential for conversion to permanent role.

Cochlear’s mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people’s lives. Learn and grow with us as we tackle the most complex challenges in helping people to hear.

The Opportunity

An opportunity now exists for a customer service and operations specialist to join our Asia Growth Markets team based in Singapore.

In this position, you will provide customer service and operational support to Cochlear’s professional partners, distributors, candidates and recipients, and cross functional internal stakeholders to drive business growth, success in execution of Order to Cash Management, CRM project and process improvements.

Key areas of accountability include:

Customer Service and Operations for Asia Growth Markets

• Administer and drive order to Cash Management processes, working with distributors and country teams, ensuring the country teams are on track with orders to forecast with clear cut off timelines.
• Manage distributor relationships to drive continuous improvement of processes (i.e. service warranty and service initiatives) to increase the distributors’ efficiency and effectiveness.
• Provide the necessary training to uplift distributors’capabilities in customer support and improve distributor’s knowledge of products including care and maintenance and upselling services.
• Manage Salesforce.com (SFHC) cases – triage,close cases, match and maintain recipient accounts.
• Salesforce Health Cloud Subject matter expert: SME support for the region,conduct training to internal and external stakeholders including sales & commercial operations to self-serve.
• Collaborate with Malaysia Shared Services team to refine and improve order management process, service contract process including implant and device registration process in a timely manner
• Drive / initiate process improvements that will increase efficiency of the Order to Cash processes and other related work flow.
• Support Services Segment (upgrade sales and repairs) in Asia Growth Markets
• Drive service alignment with distributors, conduct site visits to map the service process in-countries, identify gaps and refine processes for improvements on care and maintenance and uplift distributors capabilities to upsell. (*light travels as needed)
• Identify trends in warranty, service repairs and recommend opportunities for upsell and optimise service offerings.

Cochlear Care Centre in Singapore (Candidate and Recipient walk-ins)

• Provide quality customer experience to candidates, recipients, caregivers and/or family members of recipients. (ie. Troubleshooting, counselling for upgrades, attending to customers’ queries / requests.)

Business analytics/decision support and reporting

• Use of BI/Oracle/SHFC to develop useful reports that will increase understanding of business health – eg. Warranty, registrations, case management activities etc.
• Act as business partner to provide analysis with useful/practical recommendations to improve process, efficiency and optimise cost savings.
• Assist with the preparation and analysis of data for quarterly business reviews

Local Administration support

• General office admin including office maintenance, supplies replenishment
• Logistics support for events
• Marketing support – courier /pack marketing materials
• Any other duties as assigned from time to time.

About you.

As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. As a regulated company, Cochlear has a responsibility to hire people with the right skills and qualifications to do the work.

To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

• High School Certificate or equivalent
• Minimum 3-5 years’ experience in operations,account management, or relevant field
• Excellent written and oral communication skills (English)
• Strong analytical and problem-solving skills, ability to crunch large amount of data
• Must be highly organized, detail orientated,and work with a high sense of urgency
• Ability to prioritize work and deliverables and multi-task
• Keen learner with an open mindset towards continuous improvements
• Strong computer skills with experience in Microsoft Office
• Must be able to work effectively in a team environment
• Strong interpersonal skills with excellent customer service engagements expected across internal and external customers

Ideal:

• Bachelor’s degree in an area related to hearing health, healthcare, or Audiology
• Previous customer experience or account management experience or customer services in healthcare/medical field would be an advantage.
• Experience with Oracle ERP and/or Salesforce would be an advantage
• Additional language ability is an advantage (eg.Mandarin speaking due to interactions required with customers engagements with walk ins, calls and events).

Why Cochlear?

Cochlear pioneered and is the global leader in the research and development, manufacture and marketing of implantable hearing solutions. Cochlear’s global headquarters is located on the campus of Macquarie University, Sydney, Australia to enable links to world leading hearing science research. A success story in the commercialisation of R&D, Cochlear has a 70% share of the global market, employs more than 2,500 people worldwide, operates directly in over 20 countries and sells in over 100 countries. Over 250,000 people across more than 100 countries now experience hearing as a recipient of a Cochlear hearing solution.

Cochlear can offer:

• The Work - A high impact job supporting world leading technology
• The Organisation – A global leader in active implantable medical device hearing technology
• The Opportunity – To make a difference to the quality of people’s lives

How to Apply:

If you are interested in being considered for this role then please submit your resume and a covering letter detailing your suitability for this role via our Careers Page www.cochlear.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Ant Group traces its roots back to Alipay, which was established in 2004. Today, we are a world-leading internet open platform. Through technological innovation, we support our partners to enable inclusive, convenient digital life and digital financial services for consumers and SMEs (small and micro-sized enterprises). We offer a wide range of digital financial services, including digital payments and digital banking.

We are looking for self-motivated AI engineers to join Ant's International Business Group. With high standards we comply on data security and privacy protection, our AI team is leveraging privacy-preserving compuation technologies such as federated learning in an increasing range of business scenarios. We aim to establish a shared, collaborative, and mutually beneficial ecosystem with regulatory bodies and institutions from various countries as we continue to unleash the value of data by AI.

Responsibilities:

• Design, develop, and maintain an innovative federated learning framework
• Develop protocols and communication mechanisms for secure data aggregation and model updates from distributed devices
• Research and implement state-of-the-art Federated Learning algorithms, ensuring that they are suitable for various machine learning tasks and maintain data privacy
• Optimize algorithms for performance, convergence speed, and resource utilization, while considering the challenges posed by decentralized data sources
• Implement data preprocessing, model initialization, and aggregation mechanisms that ensure effective training across a heterogeneous set of devices
• Design and execute comprehensive testing strategies to verify the reliability, robustness, and accuracy of the Federated Learning framework
• Create clear and comprehensive documentation, including technical specifications, design documents, and usage guides
• Collaborate effectively with cross-functional teams including machine learning researchers, software developers, and product managers to align on project goals and requirements

Requirements:

• Master's in Computer Science, Electrical Engineering, or a related field
• PhD is a nice to have
• Possess 5+ years of experience in federated learning or distributed machine learning
• Strong programming skills in Python
• Experience with machine learning frameworks (TensorFlow, PyTorch, scikit-learn)
• Familiar with software configuration management tools such as Git or GitLab.
• Knowledge of Continuous Integration/Delivery/Deployment
• Strong understanding of federated learning principles and algorithms
• Strong communication skills
• Proficiency in English and Mandarin in order to communicate with our Mandarin-speaking stakeholders

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description
As a Staff Software Engineer, you will be part of our Payment Authorization and Monitoring Team to help design, enhance and build our nextgen payments application in an agile development environment. You will work with colleagues who will support and challenge you daily. You will be part of teams tasked building full stack development of targeted transactional test to identify flaws and vulnerabilities in the payment ecosystem, assess the severity and potential impact of the identified vulnerabilities.Provide clear recommendations to remediate the identified risks along with an implementation prioritization schedule.

We are looking for Full Stack Developer with expertise in Web Application Development, REST services API that are highly functional, secure, scalable and resilient. We believe in self managing Agile teams who build products end to end focusing on unit testing, code reviews and continuous integration for excellent code quality.As part of this organization , you will get an opportunity to work on a highly scalable system which processes high tps 24/7.

Some of Your Key Responsibilities

Our engineers do more than just write code

• You’ll help our customers achieve their real goals by understanding their requirements and how they respond to their business needs.
• You’ll use technologies that include Java 8 and above, REST, MySQL, Spring Boot v5.0, Angular 8 and above.
• You will analyse business requirements and architect a solution that is robust and scalable along with providing technical documentation of solution.
• You’ll leverage on new technologies to build the next generation of Payments ecosystem services
• You’ll develop and deliver new features every few weeks and be responsible for them end-end
• You have the work and academic experience that will demonstrate proficiency and ease with programming languages, code quality initiatives, scripting languages and operating systems
• You have excellent communication and interpersonal skills and above all, you are a team player!This is a hybrid position.

Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications
Basic Qualifications
•5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications
•6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
•8+ years of experience in Java, Java EE and Angular (minimum v8.0, hands-on knowledge in v12.0 is preferred) as a Full Stack developer.
•You have experience in Java 8.0 (Spring Boot), Java EE expert with relevant experience designing and building large scale enterprise Java applications.
•You have experience with REST APIs, JSON and Spring Boot features.
•You have experience with node, Angular v12.0 and above, CSS and UI design.
•You have strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilising technologies such as GIT, Maven, Jenkins, Sonar, Junit.
•While you’ll have the skill to see and understand the big picture, you’re able to stay focused on the task at hand to achieve immediate goals.

[Order Number: 402488]

Responsibilities

• To involve in manufacturing process with technology in cutting edge precision operation
• Operation of large manufacturing equipment
• To troubleshoot and perform routine maintenance on manufacturing equipment
• Security management relating to logistics in warehouse

Requirements:

• Diploma / Degree/ Polytech in Engineering related
• Entry level are welcomed to apply, training provided
• Company shuttle bus provided at Jurong East MRT

To Apply, please kindly email your updated resume [email protected]

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Tan Sin Rou

EA Personnel Registration Number: R22106434

EA License no.: 07C5771

• Communicate with the client, contractor, and subcontractors about project-related issues to guarantee the site work is completed smoothly.
• Coordinate with suppliers and subcontractors to set up supplies, machinery, tools, and other subcontracting tasks.
• Make sure the installation is completed in compliance with the applicable standards, approved shop drawings, method statements, project quality plan, and project specifications.
• Assist site manager or project manager oversee and manage the project's progress.

Requirements:

• Diploma in engineering or equivalent.
• Minimum 2 years of working experience in related field.
• Proficient in reading of electrical drawings and schematics.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Brief description of the Restaurant

Music is life. And we're in it for the song, art, tastes and the authentically Hard Rock touch. Live inside the moment at a Hard Rock Hotel, Resort or All-Inclusive experience, where classic memorabilia sets the stage for a one-of-a-kind experience. Feel your heart pound to the beat of our live music at Hard Rock Live entertainment venues. Catch your breath as you bet it all on one more toss of the dice at Hard Rock Casino. And don't forget to “mmmmm”, “ooooh” and “aahhh” to the flavors of Hard Rock Cafe.

Job Descriptions

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under the legal drinking age.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout theirexperience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44hours per week

To lead a team in the development of solutions in the handling of big data pipeline, storage and analysis, as well as ensuring the integration with other solutions when required.

As a lead, you are expected to lead your team in accomplishing the goals set out for you, which will only be in the areas of big data pipeline, storage and analysis, as well as engage the different stakeholders to ensure that the objectives are met. You will also be expected to ensure that you and your team deliver the solutions on time, including the necessary workflow, SOPs and other information required by the solution operators.

You will report directly to the director.

Skillset required:

1. Programming languages: C, C++ and Python (additional programming language knowledge is a bonus)

2. Track record of delivering solutions for big data (data delivery, storage and analysis)

3. Ability to operate independently while leading a team

4. Ability to communicate well with other stakeholders, both internal and external

5. Strong troubleshooting skiils and positive attitude

6. Able to work with tight timelines and changes

Job Description:

• Attend to patients' enquiries and provide information.
• Provide chaperone assistance to doctors/nurses and prepare consultation documents
• Assist patient with registration, billing, collection of payment and appointment scheduling.
• Assist in administrative duties
• Any ad hoc duties as per assigned

Requirement:

• Minimum GCE O Levels

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828