We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Service Associate who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 3 years of working experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected]/ [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

• Ensure efficient Civil & Structural and Geotechnical & viaduct design is achieved in accordance with Design Criteria and relevant standards
• Liaise with internal and external parties on all civil & structural and geotechnical & viaduct design matters and advises the Principal Project Manager (PRPM)/ Senior Project Manager (SPM)/Project Manager (PM) regularly
• Co-ordinate the review of Contractor's civil & structural and Geotechnical & Viaduct submission and assists the SPM/PM in conveying a timely response to the contractor
• Identify and resolve potential design related issues during construction phase
• Carry out any other duties as required by the Authority's Project management team, including attending technical meetings and discussions, preparation of minutes of technical meetings and to provide technical meetings and to provide technical support as required in the evaluations of Contractor's claims
• Ensure that the design intent is translated to construction on site by means of correct drawings and specifications

Requirements

• Minimum Degree in Civil/Structural Engineering or equivalent
• Candidates with contractor's (main/sub) experience are welcome to apply.

• Devising and implementing methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment.
• Designing and analyzing inspection and testing processes, mechanisms and equipment.
• Conducting quality assurance tests and performing statistical analysis to assess the level of control and manage product quality risks.
• Undertaking root cause analysis of incidents requiring corrective action.
• Ensure that corrective measures and deviation meet acceptable reliability standards and that documentation is compliant with requirements.

The Senior Engineer, Facilities Management (FM) supports the Head of Department to ensure the Facilities & Biomedical Engineering department functions efficiently and effectively to achieve NNI’s strategic objectives. The Senior Engineer (FM) is to ensure that renovation projects and infrastructure works, the day-to-day management of facilities, maintenance support services, operational processes and department KPIs are consistently kept to a high standard to support the institution’s operational requirements.

Job Requirements

The incumbent will be responsible for the following:

• Renovation projects, infrastructure improvement works and maintenance of NNI facilities.
• Ensure the timely maintenance replacement of all such stated assets, equipment and fixtures so that assets are sustained and optimized over their cyclical lives with minimal downtimes and costs.
• Interaction with TTSH Support Services especially in areas such as facility engineering, security & carpark and housekeeping.
• Prepare technical specification for ITQ/RFP and participate in procurement evaluation as subject matter expert for facilities management and facility development.

Requirements

• Degree in Engineering / related fields or equivalent + 4 yrs exp or Diploma in Facilities Management Engineering / related fields or equivalent + 10 yrs exp & demonstrated competency.
• Strong experience in business operations and project management especially in large establishment or in an institution preferably in the healthcare industry.
• Independent and resourceful.
• Good interpersonal and communication skills.

1. Resolves engineering problems by collecting and analyzing information; researching, analyzing, adapting, and modifying engineering techniques; recommending solutions; preparing drawings, schematics, and diagrams; evaluating components, materials, and suppliers; resolving design integration issues; developing specifications and safety standards; performing installations.

2.Verifies engineering applications by conducting tests and inspections; building and analyzing models and simulations;

3.Supports engineering projects by adapting and applying engineering techniques; conducting tests and inspections; preparing reports and calculations.

Responsibilities:

• Attend site meetings
• Supervise the construction of works in accordance with the project plan
• Co-ordinate layout plan, detailed drawings and M&E plan and prepare time schedule
• Arrange submission of plans to local authorities for approval and arrange inspections of work to kick off projects
• Work closely with customers; co-ordinate with internal staff; manage sub-contractors; determine material type and quantities
• Work closely with operations manager to manage project profit margin by carrying out price comparisons and managing operating costs
• Supervise, control and coordinate work according to project plan to ensure timely completion and high quality work.
• Conduct frequent sites inspections and meetings to ensure high quality work by sub-contractors and on time delivery of materials in accordance with schedule
• Enforce site safety procedures, identify and manage risks arising from the workplace or work process

Requirements:

• Degree /Diploma (or equivalent) in Mechanical / Electrical engineering
• Minimum 3 years experience in building services
• Proficiency in written and spoken English
• Excellent interpersonal skills with keen attention to details
• Self-motivated with a high degree of personal responsibility
• Able to handle projects independently and communicate well

Key Responsibilities:

• Manage the construction, testing, installation, and operations of client platforms to meet business needs and service levels.
• Troubleshoot platform-related issues and provide timely resolutions and updates.
• Handle service requests, monitor system performance, and maintain system configurations.
• Lead client platform implementation and upgrade projects.
• Conduct research and evaluation of platform tools and provide technical advice to customers and project teams.
• Manage system changes through change request processes and report status updates.
• Gather infrastructure requirements and perform analysis and design.
• Establish facility management standards to ensure consistency across teams.

Qualifications:

• Proven experience in platform management, system operations, or similar roles.
• Strong problem-solving skills and experience with troubleshooting platform-related issues.
• Solid understanding of platform implementation, upgrades, and management.
• Excellent communication and project management skills.
• Familiarity with change management processes and infrastructure design.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes

Hybrid Role - 3 days in office, 2 days working from home.

Position Summary:
We are seeking a proactive DevOps Engineer to join our team, focusing on deploying applications and managing cloud infrastructure. The ideal candidate will have hands-on experience with Kubernetes and Terraform, along with a strong understanding of AWS. This position is crucial for ensuring seamless deployments, optimizing our cloud resources, and supporting our development teams in an agile environment.

Key Responsibilities:

• Manage and oversee Kubernetes clusters, ensuring efficient deployment, scaling, and maintenance of applications. Assist developers with creating Helm charts and YAML configurations for smooth deployment processes.
• Design, implement, and manage CI/CD pipelines using tools such as GitLab, facilitating rapid and reliable application delivery. Integrate security measures into deployment workflows.
• Develop and maintain Terraform configurations to automate infrastructure provisioning and management on AWS, ensuring best practices in infrastructure as code.
• Collaborate with development teams to deploy and manage AWS resources, ensuring they align with application requirements and optimize cost efficiency.
• Implement monitoring solutions using the ELK stack, Grafana, and Prometheus to track application performance and resource utilization in Kubernetes and AWS environments, addressing issues proactively.
• Optimize AWS and Kubernetes costs by implementing efficient resource tagging and usage practices, ensuring high resource utilization.
• Create and maintain documentation for deployment processes and infrastructure configurations. Provide training and support to team members as needed.

Required Skills and Qualifications:

• Strong experience with Kubernetes and managing containerized applications.
• Proficient in AWS cloud services and best practices.
• Experience with Terraform for infrastructure automation.
• Familiarity with CI/CD tools such as GitLab or Jenkins.
• Basic understanding of Linux system administration.
• Experience with monitoring and logging tools, including the ELK stack, Grafana, and Prometheus.
• Excellent problem-solving skills and a collaborative mindset.

As Application Engineer, you are responsible for interfacing with customers and suppliers to specify and identify Cutting Tool product structures according to customers’ needs. Key to this process will be growing margin of the Cutting Tool product group or saving costs for customers by providing product application, technical and commercial support.

What will you deliver?

-Analyse customers’ existing methodologies, processes, and applications of metal-working tools and identify effective tooling solutions to drive productivity improvements for existing tooling or new product introduction.

-Source for alternate material sources, suppliers and manufacturers and negotiate pricing to achieve the targeted quality parts and productivity and reduce costs.

-Develop tooling operational steps for customers to achieve the planned productivity improvement targets.

-Set base prices by SKU, set and review pricing matrix discounts in accordance with agreed trading margins.

-Provide effective consultancy and product and technical training to internal teams and customers.

-Provide technical support to customers through troubleshooting of issues and working with suppliers for resolution

-Provide updated local market requirements and competitive market intelligence to internal teams.

-Support Vallen’s new business development with relevant expertise.

-Ensure world class customer service is achieved.

-Ensure compliance with Vallen’s sourcing policies and procedures.

Key Qualifications

-Diploma or Bachelor’s degree or diploma in Mechanical Engineering / Precision or related discipline.

-Profound knowledge in metal working and CNC cutting tool applications

-Good customer service skills

-Good analytical and problem-solving skills

-Effective communication skills

-Good team player with the ability to work effectively under deadlines

-Experience in vendor/suppliers’ management

-Experience in Cutting Tools and of relevant supply network.

-Understanding of financial concepts such as EBIT and working capital is a plus.

Job Description & Requirements

· Manage and monitor all installed systems and infrastructure

· Install, configure, test and maintain operating systems, application software and system management tools

· Proactively ensure the highest levels of systems and infrastructure availability

· Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes

· Maintain security, backup, and redundancy strategies

· Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks

· Participate in the design of information and operational support systems

· Provide 2nd and 3rd level support

· Liaise with vendors and other IT personnel for problem resolution

Requirements and skills

· BS/MS degree in Computer Science, Engineering or a related subject

· Proven working experience in installing, configuring and troubleshooting UNIX /Linux based environments.

· Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache, Ruby, NGINX)

· Solid Cloud experience, preferably in AWS

· Experience with virtualization and containerization (e.g., VMware, Virtual Box)

· Experience with monitoring systems

· Experience with automation software (e.g., Puppet, cfengine, Chef)

· Solid scripting skills (e.g., shell scripts, Perl, Ruby, Python)

· Solid networking knowledge (OSI network layers, TCP/IP)

Job Duties & Responsibilities

• Research and analyze the project requirement, design the test case and develop test solution

• Take ownership of leading the quality of an assigned project and its features.

• Coordinate the execution of automated tests with a project’s testing cadence.

• Functional/ Regression testing verification.

• API and backend testing.

• Data analytics testing.

• UI and UX analysis and testing.

• Communicate with stakeholders and teammates of testing status and results.

• Contribute to collaboration with test automation team to continuously expand test coverage.

• Contribute to test case prioritization for manual and automated testing prioritization.

• Contribute to optimizing test case prioritization to increase testing velocity.

• Contribute to organisation’s Global QA improvement and project team’s quality process.

• Should have worked on Automation Tests for desktop based application

Job Requirements:

• Minimum Bachelor or Master Degree in IT/Computer Science or similar study background with 5 or more years of experience as a Software Developer Engineer in Testing (SDET)

• Good Knowledge of programming languages like Java, JavaScript and HTML

• Good to have knowledge on Banking or Finance.

• Expertise in automation testing tools like Selenium, Rest Assured , Cypress and Cucumber

• Expertise in BDD, Data Driven, Hybrid Test Automation Framework

• Hands on knowledge of desktop based app and its automation

• Able to adapt to changing business and project priorities.

• Proactive in bringing solutions to observed gaps in requirements and process.

• Proactive in test planning; able to identify and breakout tasks based on a test plan.

• Able to prioritize and execute QA tasks with minimal supervision.

• Execute tasks from QA lead or above.

• Mentor and guide junior level Associate QA Engineers and QA Engineers.

• Perform root cause analysis.

• Install and/or configure tests for systems.

• Optimize test cases for higher efficiency, especially for specific changes in code or features.

• Test client-server interaction.

• Test user behavior analytics.

• Analyze and test UI and UX requirements.

• JIRA and Confluence

Nice To Have Experience:

• Automation test result analysis and investigation of failures.

• Perform change impact analysis.

• Perform risk-based test analysis.

• Bonus skills and tools knowledge:

· GitHub and Bitbucket

· Docker

· Postman

· Jenkins CI

· JavaScript, Node.js & Selenium WebDriverIO

· Kubernetes

· Xray test case management tools

· AWS Cloud.

Interested applicants please send your resume in MS Word format and attention it to Joanna Tan (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Responsibilities:

· Sell company capabilities to Semiconductors (Front-End) & general industries

· Maintain relationships by frequent visits/contacts and seek new opportunities with existing accounts

· Create new customer accounts

· Handle other aspects of sales/marketing functions including quotations, sales reports and forecasts, market feedback and planning.

· Follow up on billings and invoices

· Review quotations and cost estimates and strategizing to ensure bids are comprehensively estimated and submitted as per client’s tender requirements

· Identify, assess and manage risks relating to the contracts which could impact the bottom line

· Able to travel (SEA regions) when required

Requirements:

· Minimum diploma, preferably Mechanical Engineering background

· At least 3 years relevant experience in Semiconductors Industries

· Strong contact base with Semiconductors Industries

· Handles Mandarin speaking customers

· Self-driven, passionate and motivated to excel expectations

· Good written, verbal communication and interpersonal skills

· Must possess own vehicle

IT ENGINEER

(Salary – $3,500 to $4,500)

Location

• Bishan| Bright Hill TE7

Duty and Responsiblity

• Understand business operations and security requirements, and implement IT infrastructure and cloud solutions including IT security with best practices
• Support networking and server operational level including IT virtualization, storage and backup solutions, well as IT security (e.g. cybersecurity), MFA, business continuity, disaster recovery and information risk management.
• Manage IT endpoint security operations to ensure high level of reliability, security, maintainability and resiliency
• Plan, schedule, execute and monitor IT project(s) as assigned
• Assist with the department’s annual audits and budget planning
• Assist in updating and maintaining IT risk assessment, IT policies, IT processes & hardening guides as part of library documentation
• Manage vendor service on the preventive maintenance and service support within the stipulated timeline
• Monitor the existing IT services to ensure timely service or renewal
• Assist with end-user request in areas of IT aspects

Working Hours

• 5 Day Work Week – 8hrs a day
• Able to work on weekends, public holidays and irregular working hours

Job Requirements

• Qualification: Bachelor’s degree in Information technology/Computer science or related and equivalent qualification
• Year(s) of Experience: At least 4 years of experience in IT infrastructure support including cloud computing technologies such as Azure, AWS platform and IT project management. Strong knowledge and hands-on experience in networking protocol, routing, switches including troubleshooting network level issues.
• Language(s): Bilingual in English and Mandarin to liaise with English or Mandarin-speaking associates
• Required Knowledge/Skill(s): IT Security management, IT Infrastructure and Cloud computing services and compliance, Microsoft 365, Active Directory, DNS/DHCP, VMware, Google workplace, Good communication and interpersonal skills
• Team player with proactive working attitude

Interested candidates, please send in your CV to [email protected]

• Devising and implementing methods and procedures for inspecting, testing and evaluating the
  precision and accuracy of products and production equipment.
• Designing and analyzing inspection and testing processes, mechanisms, and equipment.
• Conducting quality assurance tests and performing statistical analysis to assess the level of
  control and manage product quality risks.
• Undertaking root cause analysis of incidents requiring corrective action.
• Ensures that corrective measures and deviation meet acceptable reliability standards and that
  documentation is compliant with requirements An Experienced Professional (P2) applies practical
  knowledge of job area typically obtained through advanced education and work experience.

· Good knowledge of engines especially slow speed engines which is a must; experience with medium, high speed diesel and gas engine would be an advantage.

· Possesses good leadership attributes, able to lead a team of technicians to achieve given task.

· Independently to perform inspection, installation (incl. engine alignment), repair, upgrading, troubleshooting and overhaul of diesel engines and auxiliary equipment.

· Ability to communicate with customer/ship owner reps/Class/sub-contractor including arrangement of work/entry permit through email and phone.

· Be prepared to travel extensively.

· Able to prepare a hand-written work done, with data recorded as per format templates and service report with photos, upon completion of job.

1. Assist project manager with day to day on-site monitoring, project implementation and scheduling.

2. To schedule, co-ordinate, implement and manage projects- in part or wholly- to ensure timely work progress, goods or services delivery on schedule, while taking into account the budgeted qualities and cost.

3.Ensuring that work is carried out according to approved plans, regulations and contract specifications.

4. Accountable for the safety and quality of the project.

5.Conduct project progress meetings, as well as reviewing schedules.

6.Manage the project team’s training.

7.Liaising with consultants and sub-contractors.

8.Prepare method statement, proposal, test plan, acceptance plan and timeline schedule in collaboration with the Project Manager as the case may require.

9. Accountable for preparing weekly/ monthly progress reports.

10.Ability to read AUTOCAD / Schematic preferable.

11.Perform ad hoc duties as assign by superiors.

5.25 days work week, alternate Saturday.

8.30am to 6pm.

Requirements:

• Bachelor Degree in Civil Engineering or Degree in Project Management.
• Positive attitude, including being self-motivated, responsible, and taking ownership of work.
• Strong interpersonal and communication skills.
• Proficient in written and spoken English.
• Possess class 3 driving license.

1. Assist project manager with day to day on-site monitoring, project implementation and scheduling.

2. To schedule, co-ordinate, implement and manage projects- in part or wholly- to ensure timely work progress, goods or services delivery on schedule, while taking into account the budgeted qualities and cost.

3.Ensuring that work is carried out according to approved plans, regulations and contract specifications.

4. Accountable for the safety and quality of the project.

5.Conduct project progress meetings, as well as reviewing schedules.

6.Manage the project team’s training.

7.Liaising with consultants and sub-contractors.

8.Prepare method statement, proposal, test plan, acceptance plan and timeline schedule in collaboration with the Project Manager as the case may require.

9. Accountable for preparing weekly/ monthly progress reports.

10.Ability to read AUTOCAD / Schematic preferable.

11.Perform ad hoc duties as assign by superiors.

5.25 days work week, alternate Saturday.

8.30am to 6pm.

Requirements:

• Bachelor Degree in Civil Engineering or Degree in Project Management.
• Positive attitude, including being self-motivated, responsible, and taking ownership of work.
• Strong interpersonal and communication skills.
• Proficient in written and spoken English.
• Possess class 3 driving license.

Responsiblities :

1) To manage and coordinate site steel structural Work.

2) Oversee operation on a day to day basis.

3) Ensure the works are done in safety, on time and within budget.

4) Mediate on site conflicts.

5) willingness to work a flexible schedules.

Qualifications :

1) Degree in Structural Engineering.

2) 3-5 years experience in a construction environment.

3) Budget Management experience require.

4) Valid class 3 Singapore driving licence.

Job Responsibilities

• Supervise and manage on-site construction activities, ensuring adherence to the design and specifications.
• Liaise with project managers, subcontractors, and consultants to resolve site issues.
• Conduct site inspections to ensure work quality, safety compliance, and project standards.
• Interpret and implement technical drawings and design plans on-site.
• Monitor the use of materials and resources to ensure cost-efficiency.
• Prepare daily progress reports and documentation for the project management team.
• Ensure the implementation of safety protocols and monitor worker safety.
• Provide technical advice and support to construction teams as needed.

Job Requirements:

• Bachelor’s degree in Civil Engineering, Construction Engineering, or a related field.
• 2–4 years of experience in site supervision or engineering roles within the construction industry.
• Previous experience managing construction projects or working on-site is essential.

Job Description:

• Responsible for on-site technical and engineering matters.
• Supervise & coordinate day-to-day site works, including sub-contract works, safety and quality control.
• Site inspection & upkeep site record.
• Liaise with consultants, client etc.
• Other duties assigned by PM.

Requirements & Qualifications:

• Graduate Bachelor in Engineering (Civil) or equivalent.
• 3-5 years work experience in Building Construction.
• Able to work independently.
• Autodesk Revit MEP experience will be an advantage

Location: Jurong East

Job Responsibilities:

• Establish TAC cases with principal vendor to resolve complex cases
• Be the main point of contact for both administrative and technical matters related to assigned tasks.
• Address customer complaints and provide solutions to resolve issues.
• Able to work flexible hours / after-office hour.
• Perform 24 x 7 standby duties,if required.

Job Requirements:

• Min 3 years of experience in Maintain, Migrate, Support and Troubleshoot Operating System such as Microsoft/RedHat/UNIX/LINUX.
• Experience in handling preventive and corrective maintenance requests such as version upgrade,patch etc.
• Experience in physical system and storage hardware, storage management software and storage networking including disaster recovery.
• Knowledge of registry, permissions, and drivers and software required.
• Understand basic WAN / LAN concepts and the TCP/IP protocol stack.
• Working experience with VM virtualization, Patch management, networking, security, and administration of Linux, RedHat or UNIX related Operating System.
• Working experience with physical server such as HPE Proliant and Dell Server.
• Knowledge of SAN, ISCSI, NAS, DFS, SMB, NFS, SFTP and other backup and restore technology.
• Certifications such as Linux, RedHat or UNIX related Operating System will be advantage.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary:

Responsible for ensuring the smooth operation and maintenance of hotel facilities, systems, and equipment. Provide technical support and assistance to maintain high standards of guest satisfaction and safety.

Key Responsibilities:

• Perform routine inspections and maintenance tasks on hotel systems, equipment, and facilities.
• Conduct repairs and troubleshooting on electrical, plumbing, HVAC, and mechanical systems.
• Ensure prompt resolution of maintenance requests and work orders.
• Ensure compliance with hotel safety and security policies and procedures.
• Conduct regular safety inspections and report hazards or potential risks.
• Participate in emergency response procedures.
• Provide prompt and courteous assistance to guests with maintenance-related concerns.
• Ensure guest rooms and public areas are well-maintained and functional.
• Work closely with Housekeeping, Front Desk, and other departments to ensure seamless operations.
• Communicate maintenance schedules and updates to relevant teams.
• Maintain accurate records of maintenance activities, repairs, and inspections.
• Update and review maintenance schedules and procedures.
• Adhere to Hilton standards, regulations, and industry best practices.
• Ensure compliance with environmental and sustainability policies.

Requirements:

• Higher/Nitec in Electrical/Mechanical Engineering or related field.
• 2 years of experience in maintenance or engineering role, preferably in hospitality.
• Strong technical knowledge of electrical, plumbing, HVAC, and mechanical systems.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Flexibility to work varying shifts, including nights, weekends, and public holidays

• Location: Changi
• Working days: 5 days
• Weekday: 8am - 5.45pm
• Salary: $2,300 - $ 2,800

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Requirements:

• 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Change Service Team Lead for Chief Technology Officer Organization

Role Description:

The CTO (Chief Technology Organization) Change Service Lead at Associate Director level will be based in the Singapore Technology Center and will have responsibility to establish a centralized tiered change service function to service to all CTO initiatives and product teams. Service levels will range from self-service for most product teams to full-service for our highest priorities. Change services, including templates, will be based on the Prosci ADKAR methodology. We consider communications one of the major tools to execute on change, so the services will include curation of communication channels and presentation assets, including videos and graphics. The expectation is that the Change Service Lead and the team they lead will be hands-on experts at using both change and communication tools, as well as able to upskill others.

Responsibilities:

Management of Change Service Team

• Manage a small team that will include the Product Manager of our CTO Portal (SharePoint) and a rotating pool of students and Gig based employees across our network of Technology Centers (US, Czech Republic, Singapore and India) to provide services globally.
• Advocate for the use of GenAI in the creation of change deliverables by the change service team and beyond.
• Establish the success criteria for the change services team in partnership with senior level stakeholders.
• Upskill a broader set of CTO employees on change using the Prosci ADKAR methodology.

Qualifications:

• Bachelor’s Degree in Business, Psychology, or a related field.
• Experience in establishing a central service related to change or communications.
• Certification in one or more change management methodologies (ex: ADKAR).
• Portfolio of creative assets, such as videos and graphics
• Experience in managing a team of professionals across multiple geographies.
• Proven experience in leading and managing significant change initiatives, including creating the deliverables personally.
• Deep understanding of change management principles, methodologies, and tools.
• Exceptional communication skills, both written and verbal.
• Ability to clearly articulate messages to a variety of audiences.
• Excellent active listening skills and high emotional intelligence (EQ).
• Enthusiasm and curiosity about applying GenAI to the tasks related to change management and communications.