Role Overview

We are seeking an experienced Site Manager to support our on-site project team in delivering effective and efficient services for a large-scale construction project. This role is crucial in ensuring safety compliance and overseeing Health & Safety (HSE) systems on the project site.

Key Responsibilities

• Site Inspections: Conduct daily walks around the project site to inspect safety protocols across all floors.
• Safety Monitoring: Record and report any safety infringements observed during site inspections.
• HSE Management: Manage Health & Safety Systems and assist the Construction Manager in implementing HSE procedures on-site.
• Compliance Oversight: Ensure all work methods comply with legal requirements, company standards, and the main contractor’s scope and Method Statements (MS).
• Training Checks: Conduct checks to verify the training and competence of site staff and subcontractors.
• Reporting: Produce daily reports detailing HSE infringements floor by floor.
• Routine Inspections: Perform routine inspections and monitor all work activities to maintain safety standards.
• Risk Assessment Support: Assist in identifying significant factors affecting project design and contribute to design risk assessments.
• Team Management: Oversee the contractor’s HSE team while remaining active on-site.

Qualifications

• Experience: Minimum of 10-15 years in a Construction Safety role, specifically within Singapore.
• Education: Strong understanding of Occupational Health and Safety regulations (DOSH, NEBOSH) and local HSE requirements.
• Physical Fitness: Must be physically fit, as approximately 70% of the time will be spent walking the construction floors.
• Safety Knowledge: Comprehensive knowledge of working practices, risk assessments, Method Statements, and safety auditing.
• Communication Skills: Excellent written and verbal communication skills in English.
• Leadership Ability: Strong leadership skills to influence diverse groups to ensure HSE compliance.
• Resilience: Strong physical and mental constitution to thrive in a challenging work environment.

If you are passionate about safety management and ready to take on the challenges of a major construction project, we invite you to apply for this pivotal role.

i) Manage the team of sales and manicurists, and manage the shop operations.

ii) Provide professional nail and beauty services, including manicure and pedicure, nail extension and gel nail services, as well as other beauty services.

iii) Provide eyelash extension and hair extension.

iv) Promote products and services, assist the customers for the selection of products and services

Work Location: Bugis

- Prepare detailed project management and construction schedules for construction, restoration and refurbishment projects.

- Supervise the Construction Managers to monitor construction progress, including worker productivity and compliance with building and safety codes.

- Work with senior management and other stakeholders to ensure all projects are completed before schedule, of excellent quality and within the budget.

- To help create, implementation of systems and processes to guarantee cost and timeline efficiencies & reporting practices etc.

- To create periodic reports for various projects and prepare weekly projects snapshots and action plan.

- To Coordinate and manage Architects, Designers, Consultants, Purchase & Admin personnel, Technical Teams, Contractors, Vendors, Supervisors etc.

- Ensure a strong reporting system as per requirements of senior management and track the same.

- Orange and Red flag issues which will impact progress and delivery of project and find mitigations solutions to get project back on track.

- To lead regular project review meetings with senior management and stakeholders.

Roles & Responsibilities

Marketing Manager

Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Job scope

• Carry out end-to-end recruitment, on-boarding, employee exit management, performance management, implementation of HR policies and procedures, staff training & development
• HR administration such as data entry, filing, prepare employment contracts, letters and other documentation
• Apply Work passes application (WP/SP/EP), renewal and cancellation.
• Handle company lodging
• Conduct staff orientation and regular briefing on company policies and procedures
• Support in monthly payroll including attendance checking and Overtime processing
• Administration on Foreign workers work pass renewal & MYE matters, dormitory (staff housing) & others
• Administration on employee insurance, government paid claims, staff benefit claims, employee training and others
• Support and manage in company’s events and activities such as stock take, annual dinner, festive celebration and others
• Prepare and Deliver timely and accurate data, reports and office administration
• Participate in HR projects and provide any other HR support as and when assigned

Requirement

• Diploma or Degree in Human Resources or Administrative / Business Studies + Minimum 2 years of full spectrum HR working experience as generalist including payroll processing.
• Preferably from construction / manufacturing, industrial sector + Familiar with MOM regulations and HR practices
• Career Progression Opportunities

Roles & Responsibilities

• Manage and oversee the administrative staff, including recruitment, training, and performance management.
• Manage budgets for the administrative functions of the company, including office supplies and equipment.
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Coordinate and manage office events and meetings.
• Maintain and update company databases and records.
• Implement and maintain health and safety procedures in the office.

i) Promote and sell products and services. Assist the customers for the selection of products and servicess

ii) Provide eyelash extension

iii) Provide hair extension

iv) Promote and sell products and services. Assist the customers for the selection of products and services

Work Location: Near to Bugis MRT

1. In-depth understanding of the pain points of content creators, the growth demands at different stages, the formation of platform-based operation flow, and continue to improve the experience of creators;

2. Responsible for acquiring potential creators, quality IP and content;

3. Ability to activate the content creator community through different tactics;

4. Continuously iterate the operation workflow of content creators and also lead to improvements of operation tools in order to improve the operation efficiency.

Job Responsibilities:

• Technical support including full range of enterprise products, network technical solution, highlights proposal and etc.
• To handle clients’ inquiries and technical related issues.
• Collaborate with the team and others to identify, troubleshoot and find resolutions for technical problems.
• Responsible for new product test
• Promote solutions and deliver formal technical proposals / presentations to clients.
• Complete other tasks assigned by leaders and management.

Job Requirements:

• Experienced in networking product like Switch, Wireless Access Point, Router and other networking related product.
• Good knowledge in the fields of Business Network system such as Gateway, Switch, AP and IP CCTV.
• At least 2 years work experiences on Business Network domain or technical domain.
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters
• Experienced in handling and troubleshoot technical issues.
• Possess CCNA/CCNP and other networking certificate would be an added advantage.

Job Description

• Responsible for the full spectrum of administration functions for the Council.
• Coordinate and organize office events, meetings, and travel arrangements.
• To take down and transcribe the minutes of meetings.
• Submit timely reports and prepare presentations/proposals as assigned.

Requirements

• Bachelor’s degree in business administration or equivalent experience.
• Minimum 5 years working experience in the executive office.
• Proficient with Microsoft Office.
• Excellent verbal and written communication skills.
• Bilingual in English and Mandarin in order to communica

Responsibilities

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Complex/Building facilities and operations
• Administration and management of contracts
• Attending to queries from owners and council members
• Liaising with contractors

Requirements

• Minimum Diploma in Property, Facilities or Estate Management /Degree in Property Development/Real Estate Management or equivalent
• Min 2 years of experience in maintaining commercial/ industrial buildings
• Knowledge of Building Maintenance and Strata Management Act
• Possess good interpersonal, supervisory skill and initiative
• Independent and able to work under pressure
• Experience in Council Meeting preparation

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salary and click the APPLY NOW button below.We regret that only shortlisted candidates will be notified.

Thank you for applying.

Job Description

• Define technical project scope and create project development plan by leading technical architecture engagements
• Lead project management activities such as SOW creation, budgeting, resource management, vendor management, estimation and schedule management
• Manage multiple end to end transformation projects including budget scale $3 million & 10+ FTE team
• Organize technical requirement with required banking domain knowledge and lead technical architecture & design
• Participate and lead project proposal creation by leverage application modernization strategy and latest technologies
• Lead the development team through different phases of project by following waterfall and agile project management methodology
• Own technical architecture, design responsibility followed by system development, testing and migration
• Set development standards, development guidelines and lead process improvement
• Guide Assistant Project Managers and other development team members to successfully achieve project targets
• Ensure project status report to Senior Management communication both in relation to the internal and external project stakeholders
• Ensure risk management (dentification and monitoring) and takes necessary measures to mitigate project risks
• Organize technical requirement with required banking domain knowledge and lead technical architecture & design
• Participate and lead project proposal creation by leverage application modernization strategy and latest technologies
• Lead the development team though different phases of project by following waterfall & agile project management methodology

Requirements

• Bachelor’s degree in Information technology / Information Systems / Computer Science, Business IT or its equivalent
• Minimum of 15 years of IT service experience and 6+ years of Technical Architecture experience across Banking products integration with different integration system landscape
• Minimum 6-year experience of handling variety of entire technical team portfolio consisting of customization, Data migration, Release management, Performance and stability and other NFR topics
• Must have customer service attitude, including the ability to work with users of all skill levels and organizational levels
• Good to have understanding and work experience on ITSM standards, processes, guidelines and provide the best practices
• Experience in application roll-out to multiple branches with single centralized system
• Experience in system integration development and maintenance services
• Knowledge and skills as system analyst on functional area (e.g., table data design, business logic design, screen design, business flows)
• Experience in container-based deployments and relevant technology insights of platforms such as Redhat OpenShift
• Must have technical background with JAVA/J2EE, C#, ASP.Net, PowerShell scripting, Jenkins, SSRS and oracle DB skill set
• Good to have experience in OS (Windows & Linux), middleware software configuration design & installation in mission critical systems in IT system implementation projects
• Experience in working on Event-Driven architecture designs on the back of services like RabbitMQ, Kafka, IBM MQ, Redis, Oracle Database and other equivalent backing services would be necessary
• Good to have experience in OS (Windows & Linux), middleware software configuration design and installation in mission critical systems in IT system implementation projects
• Experience in multi-tasking, handling multiple projects and deliverables
• Excellent customer interfacing skills
• Excellent written and verbal communication skills including must have hands-on experience in MS office (especially PowerPoint & excel)
• Strong attention to detail and outstanding analytical and problem-solving skills

Responsibilities

• Promote our products and services of REDA Instrumente (Asia Pacific) Pte Ltd to onboard new customers/clinics/hospitals;

• Development of new customer value propositions and strategic account management of key customers

• Work towards achieving sales revenue target of the customer segment

• Manage day-to-day sales and marketing activities to ensure smooth customer experience

• Work with operations and other internal teams to maximize resources to help maintain and drive company’s revenue to ensure seamless customer experience

• Ensure initiatives are in accordance with the rules and regulation of local regulatory agencies such as MOH

• Run monthly cadence with management team on business performance

• Assist in the preparation and dissemination of sales and marketing collaterals to customer base

• Provide ad-hoc support to call centre to ensure timely follow-through of customers’ requests and appointments

Qualifications

• Strong client engagement and business negotiation skills

• Strong commercial mindset with a keen eye on revenue performance and outcomes

• Experience in internal stakeholders’ engagement

• At least 5 years of relevant work experience in area of sales & marketing, preferably in healthcare, pharmaceutical or medical technology industries

• Team player and collaborative spirit

Please email your CV to [email protected]

Job Description

• Lead and guide sub-contractor to achieve quality workmanship
• Handle paperworks , defects issuance and reporting
• Conduct defects investigation and identification

Requirement

• Minimum 4 years in CONQUAS
• Possess at least 2 good industry practices certificates
• Microsoft office knowledge
• Able to communicate with client and consultant

Job Responsibilities:

(To deal with System Integrator)

• Actively develop and recruit new SME business partners
• Explore more sales opportunities to achieve the sales target
• Build and improve the relationship with existing and potential SME business partners
• Plan and implement the business plans / strategies
• Ensure good understanding of the clients’ requirements and current market trend
• Prepare and update sales activities report

Job Requirements:

• Possess B2B sales experience in handling networking products within system integrator clients
• Good communication and interpersonal skills
• Self-motivated and good coordination skills
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

Team Summary

The Cross-Border team is a global team that has the mandate to develop Visa’s strategy to drive accelerated growth in Cross-Border payments and deliver against regional priorities to efficiently and effectively support our Clients. The Cross-border team leverage data & insights, best practices from across the Cross-border payments, travel and e-commerce industries and emerging technologies to ideate on, propose and execute on initiatives cross-functionally to create value for both Visa and our Clients business.

Why this is important to Visa:

Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants. Our Cross-border capability is a key differentiator and a key component of our business model. This role will have the opportunity to contribute towards creating a single unifying strategy and investment plan, with clear lines of accountability, to drive the business forward and drive initiatives to capitalize on near term opportunities.  This role will report to the Senior Director AP Cross Border and will play a role in redefining Visa’s Cross-border strategy and bringing this to market.

What a Manager, AP Cross-Border does at Visa:

• Support the development and implementation of a new AP Cross-border strategy, including operating model, value propositions, go to market etc
• Develop & implement enhancements to pipeline management processes to systematically identify and target XB rich opportunities
• Identify & roll out enhancements to deal structuring processes with associated best practices to drive success with winning XB rich deals
• Ideate on enhancements to XB value propositions & develop Client facing content to drive net new and optimization opportunities
• Define approaches for attacking XB rich verticals and segments such as Education, wholesale B2B travel and e-commerce
• Develop tracking and measurement framework to effectively monitor business performance across key XB metrics
• Help Clients grow their XB business through the development & deployment of tools, packaged capabilities & setplays
• Collaborate cross-functionally and across geographies to develop and execute on cross corridor activities.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Key Responsibilities:

1. Oversea the acquisition and development fo Software systems in organisational units

2. Monitor the results and quality of the different software solutions and project implemented in the

organization.

3. Oversea the development of Proof of Concept / solutions and provide technical expertise on the

development of software and platform features, ensuring that appropriate security and risk factors

are considered.

4. Participate in end-to-end projects for system implementation, integration, upgrade and support of

NetReveal systems.

5. Provide knowledge of the functionality of one or more core NetReveal modules (such as ETL,

Builder, Workbench, Visualizer, Live, Scenario Manager, WLM, Services Manager and Application

Builder)

6. Participate in the technical workshops during the analysis and design stages of project and

collaborate with Architects, Security and Development Lead to ensure solution design complies

with enterprise design principles, security and control standards

7. Trouble-shoot environmental & technical issues that arise in the course of deploying/configuring

software and escalate issues that impacts project schedule on timely basis and propose

workarounds/resolutions.

8. Collaborate with Test Management teams to ensure completion of SIT, UAT, performance / load

testing and application security testing with quality result

9. Demonstrate good communication and interpersonal skills and ensure project delivery is within

schedule.

10. Effective and Efficient decision making ability – prioritizing, time management, etc

11. Plan technical deliverables, perform design and development works to meet project’s

requirements within schedule

12. Partner with Engineering and Infrastructure teams for servers setup and maintenance within

project or enhancement schedule

13. Manage project change request approval windows and deployment schedule

14. Facilitate and provide technical and testing support before and after production deployment

15. Create and compile necessary technical documents for the solutions on timely basis.

Requirements:

1. Min 7 years’ experience or equivalent in a technical role such as programming, technical/IT support, software installation.

2. Good knowledge of SQL and in-depth experience of databases such as Oracle, DB2, SQL Server or

Teradata and performance tuning at a database level

3. Technical trouble shooting skills

4. Previous experience of installing software, creating test environments

5. Good knowledge of operating systems such as Linux, HPUX, Google Cloud Platform, Windows

6. Understanding of Java and J2EE architectures/and/or Data Server

7. At least 3 years of experience / knowledge working with JBoss, Weblogic, MQ, Apache Kafka and

Spark

8. Experience in AML/KYC ecosystem and technologies

Responsibilities

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Complex/Building facilities and operations
• Administration and management of contracts
• Attending to queries from owners and council members
• Liaising with contractors

Requirements

• Minimum Diploma in Property, Facilities or Estate Management /Degree in Property Development/Real Estate Management or equivalent
• Min 2 years of experience in maintaining commercial/ industrial buildings
• Knowledge of Building Maintenance and Strata Management Act
• Possess good interpersonal, supervisory skill and initiative
• Independent and able to work under pressure
• Experience in Council Meeting preparation

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salary and click the APPLY NOW button below.We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

• Lead and oversee the development of Mobile & Web Application projects, ensuring technical excellence and alignment with business goals.
• Monitor project lifecycles, from initiation to delivery, ensuring technical challenges are met with innovative solutions.
• Drive the planning, scheduling, and execution of projects, balancing technical constraints and business priorities.
• Collaborate with stakeholders to define technical requirements and ensure seamless communication across development teams.
• Manage resource allocation, deployment strategies, and risk mitigation with a focus on optimizing technical performance.
• Facilitate changes while assessing technical impacts on project timelines, scope, and budget, ensuring informed decision-making.
• Establish and measure technical KPIs and OKRs to ensure project success and continuous improvement.
• Ensure rigorous adherence to technical quality standards, performing code reviews and ensuring best practices in software engineering.
• Ensure rigorous adherence to technical quality standards, performing code reviews and ensuring best practices in software engineering.
• Engage with clients at a senior level, translating complex technical concepts into clear, actionable insights.
• Serve as a technical advisor for the development team, guiding architectural decisions and ensuring alignment with project goals.
• Maintain detailed, up-to-date technical documentation and project records.
• Operate with a high degree of autonomy, leading teams in a dynamic, fast-paced environment while driving continuous innovation.

Requirements

• Bachelor’s or Master’s Degree in Computer Science, Software Engineering, or related fields.
• Proven track record in managing projects with a focus on technical delivery.
• Strong background in Agile (Scrum) methodologies and hands-on experience in technical project management.
• Deep understanding of software development lifecycles, with expertise in both front-end and back-end technologies.
• Exceptional problem-solving skills with the ability to troubleshoot and provide technical solutions quickly and effectively.
• Strong leadership skills with the ability to mentor and guide technical teams to success.
• Ability to manage multiple high-priority projects simultaneously while maintaining a focus on technical quality and client satisfaction.
• Excellent communication and stakeholder management skills, with the ability to convey technical information to both technical and non-technical audiences.
• Comfortable working under pressure and meeting tight deadlines independently.

We are a Singapore Accountancy firm looking to recruit a business development manager to market our accoutancy services and to acquire new clients.

The job responsibilities are as below:

• Source and develop new potential customer
• Approach existing and new customer to fix appointment
• Maintain and develop existing and new customer database in excel
• To achieve KPI set by the management

Job Requirements

• Minimum GCE 'N' or 'O' Level
• Good communication skills and self-motivating
• Able to communicate in Mandarin to communicate with Chinese clients
• Flexible working hours between 9am to 6pm
• Able to work independently and good team player in friendly working environment
• Working location: 362 Upper Paya Lebar Road (Near Hougang, Serangoon North)
• Base Salary + Commission

WHO ARE WE?

Kaliber is a performance marketing agency & consultancy composed of passionate digital marketers that offer thought leadership, world-class strategy and execution for our fast-growth clients. We take major pride in learning & development for our team, sharing over $500M experience in digital advertising. Kaliber has a diverse portfolio of clients, a team of over 30 performance experts across 6 countries and a  welcoming company culture.

ABOUT THE ROLE

The digital marketing performance manager holds the accountability of the overall account performance and budget utilization for a portfolio of clients and ensures that the team works cohesively in developing, maintaining and optimizing performance marketing channels. Additionally, the mid-tier position is responsible in producing reports and insights along with recommending growth strategies and tactics for internal and external stakeholders. This role requires a people leader with a strong strategic mindset, experience in project management, established communication skills, a deep understanding of digital marketing disciplines (paid and non-paid) and analytical mind.

RESPONSIBILITIES

Management and Growth (40%)

• Frequently monitor performance dashboard and proactively maintain performance and budget pacing
• Measure and report performance of all channels and campaigns, and assess against goals to internal and external stakeholders
• Contribute to the development of media plans and successful performance marketing strategies
• Maintain complete visibility on campaign opportunities and risks
• Provide recommendation on tactical developments and optimisations 
• Hands on campaign executions when required
• Remain constantly updated with company capabilities and service and upgrade knowledge on digital marketing solutions so as to effectively communicate all offerings to the client

Project Management (40%)

• Lead and brief multiple projects relating to marketing campaigns and creative
• Communicate internally and externally on project status
• Ensuring and monitoring satisfactory quality of work
• Manage and oversee the team’s workload and priorities
• Control client delivery to prevent over-servicing
• Delegate, supervise and apply quality control on executional tasks
• Keep up to date with promotional campaigns and proactively manage the execution

Team Management and Development (20%)

• Provide guidance, support, and encouragement to team members to enhance their performance and boost their motivation.
• Coordinate and/or request trainings for the team or team members
• Flag team shortcomings (capacity, capability and/or behaviour) to the management team and contribute in resolving team issues

Qualification and Experience

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree or equivalent experience

Technical and Soft Skills

• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum
• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Experience in using Project Management software (preferably ClickUp)
• Excellent written and spoken interpersonal skills; with exceptional presentation skills
• Possess leadership and people development skills

Personality Traits

• Demonstrates Kaliber’s core values — transparent, communicative, people-centric, and possesses expertise in ones craft 
• Engages proactively within a team environment 
• Ability to use initiative and work without a high level of supervision
• Ambition to understand the business and what drives performance
• Excellent attention to detail 
• Ability to work in a fast-paced environment
• Quality driven, consistently aims to uphold high standards
• Maintains strict discretion and confidentiality
• Ability to navigate matrixed relationships, manage numerous partners, and coordinate resources to deliver desired outcomes 

• Hybrid-Remote team
• Flexible working hours
• Fast-growing startup company
• Friendly work environment
• Paid time off, including sick leaves and emergency leaves
• Provision for company-owned laptop
• Opportunities to develop into senior management roles
• and more!
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

Team Summary

The Regional Acceptance Solutions, Sales team is responsible for growing the acceptance and usage of Visa Acceptance Platform throughout the Asia Pacific (AP) region. The team is responsible for targeting acquirers and payment service providers as well as other companies accepting or facilitating payments to add them to our growing client portfolio. This team works closely with local Business Development and Account Executive teams across AP region to provide specialized sales support in customer engagements.

What a Manager, Acceptance Solutions role does at Visa:

This role requires someone with broad range of skillset relating to project management with sales acumen ensuring pipeline and revenue tracking to achieve our goals. This role will be responsible for managing card present pipeline, keeping track of projects across the region to deliver on the pipeline, leading specific regional card present projects as well as driving technology partner capability roadmaps to enhance our value proposition. Key areas of responsibility includes -

Client Delivery

• As a Project Manager work closely with Sales Engineers/Client Implementation Specialists to manage new card present implementations and RFP support.
• Own full responsibility of end-to-end project plan, delivery from Ideation to go live.
• Management of complex implementations ensures Visa and Clients are aligned and keep on track during the project delivery phase. Critical to speed up time to revenue and proactively manage risk throughout delivery.
• Be first point of contact for clients and manage stakeholders internally and externally.
• Participate and/or lead calls associated with client implementations – this may include internal and/or external clients
• Collaborate with internal Visa teams to manage the deliverables.

Reporting & Communication

• Build and maintain MS Dynamics and PowerBI reports and dashboards relating to card present pipeline
• Provide responsive, accurate, and timely communications to internal and external stakeholders on project status
• Manage card present pipeline, priority alignment and revenue targets across AP region

General

• Build and enhance positive working relationships with Visa clients and internal stakeholders (i.e. Product Development, Technical Sales Engineers, and Account Management)
• Provide training (and share knowledge) to internal and/or cross-functional teams and external clients, as applicable
• Negotiate amongst various Visa teams and coordinate resources to ensure delivery on commitments
• Contribute to department processes and procedures

Why this is important to Visa

Diversifying our revenue streams and capturing new payment flows is a key pillar of Visa’s growth strategy and will be critical to our continued success. CyberSource is a top global priority to support this growth and will be a key driving factor in achieving our goals. This role is a critical in growing card present and omni-channel market share with merchants, acquirers and payment facilitators.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The CRM team at Wise is expanding to consolidate our efforts to develop our APAC communications. We’re all about bringing value to our customers who deserve first-class communications so they make the most of their Wise account that helps them save money and avoid the terrible exchange rates from traditional banks.

What’s the role?

We’re building money without borders for people and businesses and we need your help to make our APAC customer comms best-in-class.

So we’re looking for a Senior CRM Manager to join our growing CRM team and lead our APAC CRM strategy and implementation. The Sr. CRM Manager will own, shape and deliver an effective communications strategy for Wise’s customers: from engaging and exciting product launches, to testing and building our lifecycle communications. 

The role will be based in Singapore and will deliver best-in-class customer communications. The role will report into the London CRM team and follow the processes and practices agreed within the CRM team. 

CRM at Wise is about making sure we develop the best global and regional lifecycle communications as well as keeping up with demand from other sides of the business. 

We’re problem solvers - we work with our Product, Marketing Tech, Analytics, UX Research and Product Marketing teams to define and execute the strategy for product and marketing customer comms, across multiple channels (email, push notifications, in-app messages).

This role is ideal for candidates with mid-level experience who are passionate about driving product adoption and brand awareness. If you have Liquid and SQL experience and know how to use Braze this is an added bonus but it’s by no means required..

Your Mission:

• Lead and mentor a growing team of CRM professionals, fostering a culture of innovation and excellence.
• Manage internal technical and non-technical stakeholder communication (Product Managers, UX Researchers, Designers, Copywriters, Engineers, Analysts, Product Marketing Managers etc.)
• Develop and manage our APAC CRM strategy, including customer lifecycle management, segmentation, and engagement initiatives.
• Utilise data-driven insights to segment our business customers effectively, ensuring that each segment receives tailored and relevant communication and offerings.
• Design and implement effective customer lifecycle management strategies to drive long-term engagement and loyalty through continuous optimisation.
• Analyse campaign performance and use data and insights to identify and implement opportunities for increasing engagement and conversion rates at all stages of the customer’s lifecycle journey.
• Manage the customer database health with a focus on retention and engagement: make sure all comms are in line with CRM best practices, compliance requirements, through appropriate channels and without errors.
• Responsible for email calendar management, deliverability and monthly reporting.
• Implement the localisation process for Wise’s international campaigns
• Maintain and implement a clear A/B testing plan.
   

responsibilties

oversee logistics, coordinate deliveries, manage drivers, and optimize routes. Their work ensures customer demands are met and high satisfaction levels are maintained

Transport managers are responsible for directing, coordinating, planning and overseeing tasks and operations within an organisation involving transportation activities. They are required to ensure the legal requirements for road haulage are met.

Job Description & Requirements

Able to work in a fast paced environment

Assist in overseeing day-to-day operations.

Handle and solve issues or complaints in a professional manner.

Ensure customer satisfaction.

Need to conduct checks to ensure that enough products are on hand to serve customers, order items as needed, and generate inventory reports for superiors.

Maintain inventory and control costs in the daily operations.

Oversee food service, and act as an expeditor, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)