* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

1. POSITION SUMMARY

• Assist the Store Manager in achieving sales goals, monitoring expenses and consistently provide customers with the highest level of service.
• To provide supervision assistance where and when necessary in the Store.
• To take an active role in maximizing sales – individual vs store sales target.
• Maintain inventory integrity – minimize stock losses & insure monthly (& daily if necessary) stock counts
• Foster a positive, engaging and ethical working environment.

2. KEY PERFORMANCE INDICATORS:

• Achieve individual sales and store sales target
• Achieve high service standards as per Mystery Shopper score card
• Achieve high retail standard & customer registration targets as per score card
• Inventory Integrity, managing stock losses and conducting stock counts
• Personal Development, including E Learning

3. KEY AREAS OF RESPONSIBILITIES

Drive the Sales

• Work to hit individual sales target whilst assisting Store Manager to reach the store sale, profit and target.
• Maintain a tight control on discounting and giveaways/ discontinued products records cash receipts for deposit, and prepares sales reports
• Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports.

Achieve High Service Standards

• Conduct daily briefings to the floor staff on customer service, month to date sales, grooming and highlights of the day.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Provide exemplary customer services to floor staff and ensure customers’ complaints are handled tactfully in a professional manner with proper follow-up.
• Ensure team is compliant with Brand standards, company SOP and the Code of Business Conduct.

Maintain Best Retail Standards

• Perform and supervise store opening and closing procedures and to ensure the process is in compliance with company SOPs.
• Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times.
• Ensure visual merchandising are implemented efficiently.
• Be vigilant and practice regular checks on staff movements during operating hours.

Inventory Integrity

• Working together with Managers to manage inventory and minimize stock losses
• Conduct daily, monthly stock count with the floor staff.
• Resolve discrepancies within 2-3 days and report all findings to Manager
• Monitor and coordinate receiving of merchandise and price tagging according to operation procedures

Leadership

• Assist the Managers in monitoring staff tardiness record on a regular basis
• Allocates and schedules work within the floor area in absence of Managers, ensuring that all floor requirements are covered during operating hours;
• To oversee the roster management during the absence of Managers

Reporting

• Update CRC store compilation in database on frequent basis.
• Responsible for all stock control documentation. Ensure timely and accurate submission.
• To support in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner
• Any Ad Hoc reporting as required by the Managers.

Personal Development

• To have and maintain at all times competent product knowledge.
• Complete E-Learning Modules on timely manner.

Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Job Responsibilities:

• Responsible for daily store operations, achieving store sales and ensuring every customers receive great service experience.
• Ensure complete understanding of all products, brand guidelines including up-sell items, as well as any company promotions and mechanics.
• Ensure exemplary customer service standards among the Retail team members according to the company standard.
• Ensure team member complete customer transaction in a professional, timely manner and with highest level of respect.
• Ensure accuracy in the collection of money from various modes of payment.
• Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean and prices are present in good condition.
• Ensure all POS/VM materials and other collaterals being displayed at the shop floor are up-to date and displayed according to a standard visual merchandising standards.
• Roster planning to ensure staff productivity.
• Support any store initiatives. Example: Stock take, store change etc.

Requirements:

• GCE ‘N’ / ‘O’ / ‘A’ levels with a pass in English or equivalent.
• Sales-driven and results oriented.
• Strong passion for customer service.
• Relevant experience in the retail industry.
• Good interpersonal and communication skills.
• Energetic and motivated with a positive mindset.
• Able to lead and motivate the team.
• Good knowledge of MS office tools.
• Able to work on rotating shift, weekends and public holidays.

POSITION SUMMARY

• Assist the Store Manager in achieving sales goals, monitoring expenses and consistently provide customers with the highest level of service.
• To provide supervision assistance where and when necessary in the Store.
• To take an active role in maximizing sales – individual vs store sales target.
• Maintain inventory integrity – minimise stock losses & insure monthly (& daily if necessary) stock counts.

KEY AREAS OF RESPONSIBILITIES

Drive the Sales

• Work to hit individual sales target whilst assisting Store Manager to reach the store sale, profit and target.
• Monitors sales through the cash register; resolves discrepancies, prepares, reconciles, and records cash receipts for deposit, and prepares sales reports.

Achieve High Service Standards

• Conduct daily briefings to the floor staff on customer service, month to date sales, grooming and highlights of the day.
• Keep abreast of product knowledge, sales & customer service whilst providing excellent WOW service experience to customers.
• Provide exemplary customer services to floor staff and ensure customers’ complaints are handled tactfully in a professional manner with proper follow-up.
• Ensure team is compliant with Brand standards, company SOP and the Code of Business Conduct.

Maintain Best Retail Standards

• Perform and supervise store opening and closing procedures and to ensure the process is in compliance with company SOPs.
• Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times.
• Ensure visual merchandising are implemented efficiently.

Inventory Integrity

• Working together with Managers to manage inventory and minimize stock losses.
• Conduct daily, monthly stock count with the floor staff.
• Monitor and coordinate receiving of merchandise and price tagging according to operation procedures.

Reporting

• Update CRC store compilation in database on frequent basis.
• Responsible for all stock control documentation. Ensure timely and accurate submission.
• To support in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner.
• Any Ad Hoc reporting as required by the Managers

We are looking for a Team Leader/Supervisor to oversee and coordinate the daily warehousing activities in our client’s site, locating in Pioneer Area. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. This role will be reporting to the Director.

Job Scope :

• Responsible for monitoring and improving performance and ensuring safe and efficient operation of material-handling equipment by the warehouse team
• To take charge and supervise a group of workers to prepare finished goods
• To ensure accuracy in documents
• To ensure client’s deliveries are met
• Work with internal and external stakeholders
• Maintain safety, health and operational quality standards
• To perform other ad-hoc tasks assigned by the Director

Requirements :

• Relevant working experience
• Well-groomed, proactive and self-motivated
• Excellent interpersonal, negotiation and communication skills
• Strong language proficiency to correspond with English and Mandarin speaking customers

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

• Provide supervision and inspection to ensure that the Contractor(s) comply with Authority's and agencies' requirements
• Supervise all works, permanent & temporary, including Civil and architectural works, sewerage, drainage, irrigation, commuter facilities, road works, trial trenches and utilities diversion
• Coordinate with contractor(s) and relevant agencies/site partners for the work
• Supervise fabrication of precast concrete and steel structural elements both on site & off site
• Supervise lifting operations to erect precast concrete elements
• Inspect and assist in issuance of E-Token for soil disposal
• Review & supervise safety, environmental and health matters
• Supervise installation and monitoring of instrumentation
• Verify & check quantity of work done for progress payment
• Provide other services required
• Assist in operating of Project Monitoring Control Centre ( PMCC )

Requirements

• Min Diploma in Civil/Structural discipline or National Certificate in Construction Supervision (NCCS)
• Site/work safety certifications would be an advantage
• Contractor site work experience would be an advantage
• Min 3 years of experience in road works / LTA projects / viaduct / flyover

Candidates with many safety certifications and many years of experience without a diploma would be considered

about the company

Our client is a global chemicals company focused on the manufacturing and distribution of petroleum additives. They now have exciting opportunities for a Maintenance Engineer to join their dynamic Maintenance team during an exciting time in their development.

about the job

Reporting to the Maintenance Manager, you will plan and organize the maintenance of plant equipment, systems and building facilities together with the following responsibilities:

• Plan, schedule and ensure all maintenance work orders are carried out in a safe and timely manner.
• Perform duties as defined in Leader Standard Work.
• Ensure that technicians and contractors comply with all EHS protocol, statutory regulations, and standard work.
• Ensure all critical and statutory equipment are maintained according to regulations.
• Ensure maintenance records are properly archived in a computerized maintenance management system.
• Report any deviations to EHS protocol, statutory regulations, and standard work/operating procedures.
• Periodically review and update maintenance tasks, spare parts inventory level, operating procedures, risk assessments.
• Drive LEAN manufacturing initiatives to improve plant reliability, productivity, and cost savings.
• Support the execution of capital projects

job requirement

• Bachelor’s Degree/Diploma in Mechanical, Electrical, Chemical Engineering
• Experienced in a Chemical or Process Plant environment (minimum 1 year for degree holders and minimum 10 years for diploma holders)
• Good working knowledge of Maintenance and Reliability Best Practices
• Proficient in Microsoft Office Applications and Computerized Maintenance Management System
• Willing to work in the West (Tuas/Pioneer)

If you are interested in the position, kindly apply directly or send your CVs to yiling.tan@randstad.com.sg.

We regret that only shortlisted candidates will be contacted.

EA: 94C3609 / Reg: R21103172

• Manage project groups, technicians and provide activities and guidance on utility process, design, and construction.
• Assist on the design of utilities diversion route, supporting structure and other required structure.
• Work closely with approved subcontractor for any services diversion works.
• Identify and resolve system failures and perform on preventative maintenance.

Requirements:

• Diploma in Civil Engineering
• RES with EMA/SPPG
• At least 5 years of construction supervision/project coordination experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Avionics/Electronics Certifying Staff role reporting to Workshop Manager performs critical Testing, Repair and Troubleshooting of Flight Control Actuations Electronics ensuring that final products are safe and meet customer expectations while keeping the repair process as effective and cost-efficient as possible.

Responsibilities include:

• Test, Repair and Troubleshooting Tasks
• Shop Process Control and Monitoring
• Safety Management and Human Factors
• Documentation and Data Input
• Preventive Maintenance of Equipment
• Continuous Improvement Initiatives

Experienced level position with candidates undergoing extensive training and qualifications. Only Singaporean citizens and PRs may apply.

Requirements for Avionic Technician/ Certifying Staff are as follows:

• Diploma or Degree in an Aerospace/Aviation/Electronics, science or engineering discipline.
• Relevant Electronic/Avionic experience in Aviation industry, Preferably Background with minimum 1 year experienced with an MRO
• Must Passed CAAS Air Legislation Examination for M10, L11 or L12 (obtained EASA M10 would be advantage)
• Must Passed CAAS F11 & F 13 or M1000 & M3000
• Has attended Human factor training
• Knowledgeable in EASA/FAA/CAAS Regulations
• Experience with ISO quality system would be advantageous
• Analytical skills – need to be able to spot problems quickly and find the underlying causes so changes can be made
• Critical thinking – once problems are identified, solutions and improvements must be found. This might involve thinking about a process, procedure or problem in a completely new way.
• Attention to detail – as the people responsible for the technical work performed, as well as the people who notice and report on problems, every detail must be noticed and acted upon when necessary
• Numerical skills – statistical analysis and data analysis
• Communications skills – strong written and verbal communication skills are key. Must be able to relay potentially complex ideas to a wide range of audiences – both in personal consultations but also through company SOPs and technical documentation
• Team working skills – working as part of the operations team, and in close coordination with other teams throughout the facility (as well as potential for interaction with suppliers and customers)

POSITION SUMMARY

• Assist Manager in the day to day operations of a retail store, indirectly oversees all store functions

KEY AREAS OF RESPONSIBILITIES

Drive the Sales

• Deliver store’s / outlet’s sales performance
• Communicate information on sales goals and targets to the team on a continuous basis
• Prepares necessary sales reports for Managers

Deliver WOW Experience

• Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW.

Delivery Operation Excellence

• Conduct daily briefing to retail staff on target and highlights of the day
• Monitor stock availabilities
• Maintain compliance of Store SOP at all times.
• Maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS
• Prepares monthly reports for Managers

Develop Team

• Supervise retail staff
• Encourage the team to demonstrate Valiram Entrepreneurial Spirit
• Second in charge in the absence of Manager to look into staff-related matters

REQUIREMENT

• Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role.
• Diploma/Bachelor’s degree (desirable) in related field or equivalent experience.
• Ability to communicate, influence, and negotiate effectively with all levels of leadership.
• Proven organizational skills – able to manage multiple demands with competing priorities and allocate time effectively.
• Ability to analyze situations and resolve issues with innovation and creativity.
• Ability to challenge and influence operational processes

Location: tuas

Contract Warehouse Supervisor

12m + 1m completion bonus

Salary: Up to 4000 base

company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT

Mon-Fri 8.15-5.00pm

JOB SCOPE

▪ Planning and organizing daily warehouse activities such as receiving, put away, order picking,

proper data recording and document retention.

▪ Ensure efficient utilisation of warehouse space, pallet racking and resources such as

forklifts/reach trucks.

▪ Conduct & reconcile weekly cycle counts, ensure accuracy of WMS system transactions of finished

goods, raw materials & packaging items.

▪ Manage inventory disposals of damaged, excess and obsolescence products according to local

chemical regulations.

▪ Overseeing staff performance, provide training and support, identify development needs, and

manage relationships between shopfloor team and management to drive any changes for improvement.

▪ Coordinating with 3PL service providers, internal stakeholders such as production, quality,

planning & customer service to ensure a smooth order management experience.

▪ Prepare and submit monthly KPI reports related to warehouse such as inventory & picking

accuracy, space utilization, on-time receiving & resources utilization.

▪ Ensure compliance to all warehouse procedures, 5S, safety and audit requirements.

Interested candidates, do submit your resume to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

Roles & Responsibilities

• Supervising a team of cleaning crew in carrying out day to day cleaning activities at the client's premises

• Maintain records of all equipment and inventory in the cleaning store

• Monitoring all cleaning activities

• Actively following up on the periodic schedules and requests of the clients

• Assigning of duties or any ad-hoc cleaning task to the crew

• Deployment of staff and ensuring staff clock in and out of the system

• Actively checking on company's cleaning system

• Checking on staff's grooming

Job Requirements:

• Proven experience in Cleaning Industry for at least 2 years

• Billingual in order to communicate with management

• Able to work independently and in teams

• Willing to work 6 days per week

• Willing to work during public holidays and weekends

• Working Location: Islandwide

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

• Report to Project Director and Project Manager on site matters and progress of work
• Able to lead a team of foreign workers
• Identifying and resolving workplace problems with all the main contractors, subcontractors & suppliers
• Ensure compliance of WSH Regulation & Safety Procedures and maintain good house keeping
• Monitor, coordinate and keep track of the site work progress to ensure quality and efficient manner
• Supervise and coordinate the activities at project site
• Control and maintain the safe and smooth progress of work
• Handle project documentations, monitoring of site activities, material requisition, cost control, project supervision and schedule of works
• Supervise site progress which includes attending site meetings and discussions
• Undertake any ad-hoc project assignments as and when assigned

Job Descriptions:

1. Daily cleaning vending machine and to ensure vending machine in good condition

2. Monitor and restock material

3. Troubleshoot technical problems

4. To work in Sensosa Island

Job Requirements:

1. Work independently and self-discipline

2. Experience in electrical wiring would be an added advantage

3. Candidate with own vehical will be an advantage

- Fresh graduates/ entry level are encouraged to apply.

- Able to work on Saturday, Sunday and public holidays (Off day on every Tuesday)

- Working Hour 8.00am to 4.00pm

- Salary will be commensurate with experience and qualifications.

Benefits & Others

Medical, Insurance, CPF, Bonus

Please feel free to contact me at any time by email

[email protected] or 94882622

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Job Summary: The IT Operation and Maintenance Director is a senior leadership role responsible for overseeing, strategizing, and managing the operation, maintenance, and support of an organization's IT infrastructure, systems, and services. This position plays a pivotal role in ensuring the reliability, availability, and optimal performance of IT assets, while also providing leadership for the IT support functions. The IT Operation and Maintenance Director typically reports to the Chief Information Officer (CIO) or Chief Technology Officer (CTO).

Key Responsibilities:

1. Strategic Planning:Develop and implement long-term strategies for IT operation and maintenance that align with the organization's overall business objectives.
   Establish and manage budgets, resource allocation, and performance goals for IT operation and maintenance.
2. Operation and Maintenance:Oversee the daily operation, maintenance, and performance monitoring of IT systems, networks, data centers, and other infrastructure components.
   Ensure the highest level of system availability and performance while minimizing downtime and disruptions.
3. Team Leadership:Lead and manage the IT operation and maintenance teams, which may include system administrators, network engineers, helpdesk/support staff, and other IT professionals.
   Recruit, mentor, train, and evaluate team members to maintain a high-performing and collaborative workforce.
4. Problem Resolution:Identify and resolve complex IT issues, incidents, and service disruptions through effective incident management and problem-solving processes.
   Implement efficient troubleshooting and escalation procedures.
5. Asset Management:Manage IT assets, including hardware, software, licenses, and contracts.
   Maintain accurate inventories, ensure compliance with licensing agreements, and optimize asset utilization.
6. Security and Compliance:Establish and enforce IT security policies, procedures, and best practices to safeguard data and systems.
   Ensure compliance with relevant industry regulations and standards, and manage security audits and assessments.
7. Disaster Recovery and Business Continuity:Develop and maintain robust disaster recovery and business continuity plans to protect against data loss and ensure the continuity of critical operations.
   Regularly test and update these plans to accommodate changes in the IT environment.
8. Vendor and Supplier Management:Manage relationships with IT vendors, service providers, and suppliers.
   Negotiate contracts and service-level agreements (SLAs), ensuring adherence to agreed-upon terms and high service quality.
9. Performance Monitoring:Implement comprehensive performance monitoring and reporting tools to proactively detect and address performance issues.
   Analyze performance metrics and recommend improvements to enhance system and network performance.
10. Documentation and Knowledge Sharing:

• Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures.
• Develop operational manuals and encourage knowledge sharing within the team to enhance operational efficiency.

Requirements:

1. Education: A bachelor's degree in computer science, information technology, or a related field is typically required. A master's degree or relevant certifications (e.g., ITIL, CISSP) may be preferred.
2. Experience: A minimum of 10-15 years of experience in IT operations and maintenance, with at least 5-7 years in a leadership or directorial role, is typically required.
3. Technical Knowledge: Proficiency in IT infrastructure, network administration, system management, and security best practices. Familiarity with the organization's specific technology stack is a significant advantage.
4. Leadership and Communication: Strong leadership, team management, and communication skills are essential for effectively leading diverse IT teams and collaborating with various stakeholders.
5. Problem-Solving and Strategic Thinking: Strong analytical and problem-solving abilities to address complex IT issues and make strategic decisions that align with organizational goals.
6. Regulatory Knowledge: Understanding of relevant industry regulations, compliance requirements, and the ability to implement and maintain compliance measures.
7. Project Management: Proficiency in project management methodologies and tools is essential for ensuring the successful delivery of IT infrastructure projects.

The IT Operation and Maintenance Director plays a critical role in maintaining the integrity and reliability of an organization's IT infrastructure. Their strategic vision, leadership, and operational expertise are vital for ensuring the consistent availability, security, and performance

Salary : $4000-$5000
Working hour : 8am-6pm 6days
Location: Kaki Bukit

Job scopes:
-Assist in catering kitchen
-give training to new comer
- interview new comer -chef
-purchasing kitchen ingredients

-develop new menu

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279