5 days work Week

Working Location: Changi Airport

• Assisting with planning and execution: Helps plan, coordinate, and execute F&B activities
• Supporting staff: Helps manage and develop the culinary and service teams
• Contributing to menu planning: Helps with menu planning, food preparation, and presentation
• Collaborating with suppliers: Helps negotiate contracts and manage procurement of ingredients and supplies
• Monitoring inventory: Helps monitor inventory levels, minimize waste, and optimize stock control
• Ensuring quality: Helps ensure exceptional guest experiences and high standards of service quality
• Managing operations: Helps manage the day-to-day operations of the dining outlets, bars, and banquet services
• Supervising staff: Supervises and trains dining room and banquet staff
• Managing budgets: Manages within budgetary restraints
• Developing programs: Helps develop and implement programs to increase sales
• Ensuring compliance: Ensures compliance with state and local laws for the service of alcoholic beverages, as well as club policy and procedures

Requirement:

Bachelor Degree in any discipline

Able to work on weekends and PH

Able to work under fast-paced working environment

Interested parties may send your resume to [email protected]

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative, connected experiences.

FIRST works with clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

Learn more at www.firstagency.com

What You Would Get To Do:

• The Event Management Team Lead will assume a key role within the organization by leading and motivating colleagues in a way that enhances working relationships and encapsulates FIRST values and our client’s brand. The individual will ensure the project team delivers consistently exceptional service to our clients through excellent project management and delivers world-class events that exceed client expectations. Along with other FIRST team members, the Event Management Team Lead will represent the FIRST Solutions brand on-site within a well-known tech company. This position is ideal for a corporate event planning professional with prior experience managing and motivating team members.

Your Contributions

• The Event Management Team Lead works to coordinate staff assignments and workload for both onsite and digital events
• Reviews requests sent by event intake team and confirms space, approvals and other pertinent information prior to assigning
• Advise on the planning and execution of events for designated high profile groups, overseeing execution of larger scale events
• Support and coordinate the delivery of events as needed
• Handles event escalations
• Manages monthly audit reports as required by client and internal management
• Partner with the client on various strategic initiatives and projects
• Directly manage a team of direct reports
• Develop, mentor, and provide feedback to team members on an on-going basis
• Oversee workload of team ensuring day-to-day understanding of capacity/pressure points and assisting/offering guidance on team’s events where required
• Manage vacation schedules, ensuring appropriate team coverage and review all expense reports
• Oversee the on-boarding/off-boarding process for all employees
• Ensure team adheres to standard operating procedures and compliance processes
• Manage and promote communications to all team members to ensure maximum efficiency
• Partner with FIRST People & Culture on all company initiatives, recruiting, and employee relations matters
• Ensure the team maintains positive relationships with clients
• Ensure the team is providing value to clients and seeking value-adds where possible
• Encourage and motivate the team to be knowledgeable of best practices and services, and to be proactive with ideas and creative solutions

What We Are Looking For

• Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
• 5+ years’ event management experience, preferably within a large venue, hotel, or event management capacity
• 2+ years’ experience managing or supervising a team
• Bachelor's degree preferred or equivalent practical experience
• Strong people management skills with the ability to lead by example
• This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required
• Excellent written and oral communication skills at all levels
• Decision maker and problem solver with a collaborative/team-player attitude
• Positive and caring approach to team management
• Experience working cross-functionally with all levels of stakeholders in a fast-paced environment
• Creative problem solver, resourceful, team player
• Adaptability to situations and ever-changing demands
• Highly organized with the ability to handle multiple tasks to meet strict deadlines
• Excellent time management and multi-tasking skills
• Ambitious and proactive with a calm and flexible approach to handling pressure
• Experience working on large and complex databases
• Must be fluent in English
• Ability to work onsite
• This role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

You will embark on a 2-year accelerated development programme with rotations across selected departments/ teams to gain broad-based exposure and insight into the business. You will undertake stretch assignments, challenging projects and spearhead new initiatives under the mentorship of assigned coaches. After each rotation, you will share your learnings and recommend improvements to business processes to your coaches.

You will have the opportunity to enhance your learning and develop a strategic and global mindset in our organisation.

• Bachelor's Degree from a recognised university, specialising in Finance, Accountancy or related disciplines
• Global mindset with excellent communication and interpersonal skills
• Good analytical skills
• Able to work independently as well as in a team environment
• Enthusiastic, strong integrity, self-motivated and able to multi-task
• No prior working experience required
• Role will be based in Singapore for the duration of the 2-year programme. However, international mobility and willingness to travel is essential as you may take on international rotation or assignments to our overseas offices during the 2-year programme or upon completion of the programme.

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Job Description：

The Access & Identity Management (AIM) team is a critical component of Global Information Security and is responsible for controlling and maintaining secure access across the technology estate. The team ensures that all users have appropriate access to technology systems and resources within the Firm.

The AIM administrator is responsible for user administration functions across all technology platforms and applications, including:

• Managing user accounts, permissions and entitlements in Microsoft Active Directory, Exchange, UNIX, Cloud (Microsoft Azure, AWS, GCP), 350+ business applications and client’s state-of-the-art trading and asset management platform.
• Maintaining appropriate user entitlements throughout the employee lifecycle (Joiners/Movers/Leavers).
• Project work relating to system migrations and onboarding new systems to AIM management.

Requirement：

• Experience performing user administration in a Windows Active Directory environment, and a Microsoft Azure Entra ID.
• Experience in granting NTFS permissions for folders/files in a Windows Distributed File System Environment.
• Experience performing user administration tasks for various in-house and third-party applications.
• Experience in Exchange administration Exchange Admin Center (both ECP, EAC): creating and maintaining mailboxes, distribution lists, contacts and public folders.
• Knowledge of enterprise-level Identity Management systems (e.g. SailPoint IdentityIQ, Okta).
• Experience administering 2FA remote access solutions (e.g RSA, Duo, etc)
• Knowledge of Information Security principles and ability to adhere to SSAE16 and SOX audit requirements pertaining to Identity & Access Management (Role-Based Access Control, access governance, detail-oriented, obtaining and documenting approvals, etc).
• Experience with ticketing/workflow management tools (e.g. ServiceNow, JIRA).
• Basic familiarity with UNIX command-line execution.
• Basic familiarity with PowerShell command in both Office 365 and on-prem Exchange.
• Strong written and verbal communication skills.
• Commitment to excellence and high standards; strong organizational skills; able to manage time, priorities and workload; provide documentation and accountability.
• Work independently and proactively.
• Working hours - No issue with early shift (8am SGT, occasionally 7am), and holiday season coverage

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Our Client:

Our client is one of the Japanese global leaders in the Hospitality industry. They are actively looking for a Yield Management Executive to join their team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers.

The Responsibilities:

• Determine hotel pricing
• Market research and analytics
• Sales and business development to corporation
• Planning the channel of sales, advertisement
• Communication with hotel staff
• Planning and execution of campaigns

The Requirements:

• Min. Bachelor degree Hospitality or Business Management
• Proficiency in Japanese language to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers
• Market analytics and sales planning experience
• Highly responsible and committed individual
• Enjoy working together as a team

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 112946

This position is assigned to Diplomatic Technology (DT) Office and crucial for the design, development, testing, and implementation of the Embassy’s applications and intranet web presence, with a special focus on AI systems development and integration. The incumbent will provide technical assistance and support for queries and issues related to developed applications, development of new applications, and SharePoint support for more than 300 customers and 21 agencies at the U.S. Mission in Singapore. Additionally, the incumbent will provide user training and augment the rest of the IT support staff as needed.

Key Responsibilities:

• Design, develop, test, and implement Embassy applications and intranet web presence, with a focus on AI systems development and integration.
• Provide technical assistance and support for developed applications.
• Develop new applications and provide SharePoint support.
• Offer user training and support IT staff as required.
• Ensure proper implementation of cybersecurity practices.
• Occasionally provide support at the Chief of Mission and Deputy Chief of Mission residences and VIP visit sites around the city.
• Work in server rooms with high voltage equipment and handle computer installations and office renovations.

Requirements:
All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

· Bachelor's degree in computer science, computer software engineering, information technology or host country equivalent, AND at least three (3) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment and release is required.

OR

· At least two (2) years of college or university studies in any field or other equivalent post-secondary education, AND at least five (5) years of technical experience in Computer programming, including experience in managing software development lifecycles and methodologies such as analysis, design, development, quality assurance, deployment, and release is required.

• Fluent in (speaking/reading/writing) English is required.
• In-depth knowledge of administrative duties for administering the latest Microsoft Windows Server, SharePoint, and Desktop operating systems.
• Advance knowledge in database design and development, Client/Server and Multi-tier architectures and Internet working operations and management; systems analysis/design techniques; telecommunications and management advisory services.
• Strong working knowledge of PowerApps, Power Automate, .NET, C#, Framework, AJAX, JavaScript, PHP, jQuery, XML, SharePoint API is required.
• In-depth knowledge of proper implementation of cybersecurity practices.
• Advance knowledge of Office Suite programs (e.g. Word, Excel, Outlook, Power Point, Share Point, etc)
• General experience in areas of end-user support in a Microsoft environment.
• Familiar with the planning, migration and operations for both on-premise and cloud only SharePoint configurations.
• Experience developing SharePoint applications using PowerApps and Power Automate workflows.
• Experience using SharePoint reusable components, publishing sites, add-ins and Frameworks.
• Good communication skills both verbally and in writing.
• Must have the ability in building solutions on Microsoft's SharePoint and/or O365 development platform required.
• Ability to analyze user requirements, plan strategies and manage multiple tasks/projects simultaneously.
• Ability to thoroughly document solutions via flow charts, review instructional manuals (for users or systems staff) and provide guidance as necessary.
• Ability to research current technologies and design practices to develop solutions.
• Must be able to lift up to 50 pounds consistently with or without a non-motorized lifting device.

Additional job details can be requested by emailing [email protected]

Please note:

· Emailed applications are no longer accepted.

· To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms

· To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by December 3, 2024.

Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Duties and Responsibilities (including but not limited to):

• Responsible for the daily site supervision and coordination duties for all disciplines matters
• Project delivery planning including time and manpower scheduling for Resident Site Supervision (RSS)
• Attend site meetings and resolve technical issues with Contractors
• Review the Contractors’ submissions and provide comments
• Enforce Contract Specifications, International standards, national regulations, local Authorities’ requirements, Singapore Standards and good practices
• Liaise with the team, Engineering Design Manager, the Project Technical Specialists, as well as the Client Technical Team, on the review and approval of design submissions including calculations and drawings for the mechanical and process elements of the Waste to Energy (WTE) facility, Materials Recovery Facility (MRF), Sludge Incineration Facility (SIF), and Food Waste Treatment Facility (FWFT) and ensure coordination with all disciplines
• Ensure inspection documentation fully complies with the Specification requirements, local Authorities’ requirements
• Any other matters that may from time to time be delegated by the PD/PM

Requirements

The individual shall be:-

• in the discipline of Civil/Structural, Mechanical, Electrical and Instrumentation and Controls
• a Professional Engineer/Chartered Engineer registered in his/her country of practice is preferred
• with a minimum of 10 years of relevant engineering experience in delivery of large scale industrial/utilities projects (e.g. waste, water, oil & gas, power) or relevant experience in delivering large solid waste management projects (e.g. WTE, sludge incineration, materials recovery and food waste treatment).

• A renowned company that operates the world's largest transshipment hub.
• Be part of a dynamic team for engineering systems and equipment.

About Our Client

A leading transshipment cargo company, with strategic operations in Singapore and the world. Equipped with state-of-the-art technologies and systems, the company offers a wide range of services, from warehousing, logistics and freight forwarding.Committed on delivering quality services, innovation and contributing to the industry's development.

Job Description

Key responsibilities

• Oversee project milestones, track progress, and deliver timely updates to management.
• Assist in evaluating completed work and monitoring variation orders.
• Review and coordinate contractor submissions, including drawings and documentation, providing feedback as needed.
• Collaborate with consultants, contractors, and stakeholders to ensure smooth workflow and project acceptance.
• Perform routine QA/QC checks to verify adherence to the organization's pecifications.
• Partner with the contractor's safety team to conduct regular safety inspections and address on-site safety concerns

The Successful Applicant

Qualifications:

• Bachelor's degree in Civil or Structural Engineering.
• Strong background in civil and building-related construction projects.
• Experience with M&E (mechanical and electrical) aspects in construction is preferred.

What's on Offer

You will be working in a industry leading company that creates focuses on creating new possibilities and foster building great teams. To have the flexibility and opportunities to grow with the chance to create culture for the innovation of the future.

Contact

Timothy Huang (Lic No: R1980928/ EA no: 18S9099)

Quote job ref

JN-112024-6591909

Phone number

+65 6416 9863

Michael Page International Pte Ltd | Registration No. 199804751N

Responsibilities

• Manage & monitor Platform financials, recoveries, and work allocation in Gene.
• Drive operational open actions closure, budget, and forecast planning cycles.
• Assist and guide PM to initiate new projects. Track and monitor actual spending of project budget (e.g., within pre-designated categories like Software, Hardware, PS, Travel, Expenses, etc., and according to the correct accounting treatment CAPEX/OPEX).
• Forecast invoice processing based on work to be delivered (e.g., agreed payment milestones, project phasing) or persistent resources (e.g., monthly squad burn-down).
• Work across teams to accrue expenses for work delivered.
• Validate actuals against forecasts and carry out corrective actions if required to ensure proper financial discipline.
• Responsible for developing and maintaining all performance dashboards and preparing reports to the project team.
• Analyze all data and project deliverables and ensure adherence to all timeframe and budget requirements.
• Manage and recommend required improvements aligned with Agile principles.
• Perform required benefit analysis in collaboration with the project team and maintain records of all project governance meetings.
• Maintain and manage vendor agreements, contracts, invoices, payments, and recovery.
• Perform financial analysis on all budgets and prepare various reports for all budget forecasts.
• Ensure compliance with all policies and procedures to prepare all reports.
• Collaborate with the finance team to perform all associated activities and prepare appropriate summaries within the required timeframe.

Requirements

• Bachelor’s degree in finance or accounting.
• 10–15 years of experience working in financial-related roles with strong knowledge of financial reporting.
• A proven track record of successfully executing and setting up PMO using both Agile and Waterfall ways of working in an enterprise environment.
• Excellent presentation, analytical, and articulation skills. Strong knowledge of financial tools and systems.
• Detail-oriented and extremely hands-on in managing projects.
• Strong leadership skills and evidence of collaboration with customers to develop strategies and solutions of high business value.
• Ability to manage and work with internal stakeholders and vendors.
• Ability to apply general organizational knowledge of business and systems processes in problem analysis is required.
• Ability to successfully engage in multiple initiatives simultaneously is required.
• Strong leadership skills and generate enthusiasm among stakeholders.
• Ability to work independently with users to define concepts under the direction of program managers.
• Ability to communicate difficult and sensitive information tactfully is required. Must possess both verbal and written communication skills.
• Ability to interact professionally with a diverse group, executives, managers, vendors, and subject matter experts is required.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

NOTE: We are looking for an intern who can commit full-time (5 days a week) from January to June 2025. This is NOT a Creative role but an Project Management role for the internal Creative Team.

Key Responsibilities

Resource Management & Creative

• Work closely with the Creative Services Manager and Head of Creative Services in providing assistance to identifying and scheduling the right resources for projects.
• Build and resource complex timelines using proper project management methodologies and tools.
• Possess advanced and intricate understanding of both individual and team’s capabilities once joined (competency levels in different hard skills and software) to best fit creatives according to scope and project briefs.
• Have a clear oversight of full creative capacity and number of creative briefs in the system to ensure talents are effectively utilised.
• Maximise team output and efficiencies by de-conflicting and working with internal teams on the best solution for all parties.
• Manage entire process of creative awards and internal initiatives/house jobs.
• Cognisant of recent award-winning works/industry best practices.

People Management

• Collaborate daily with project managers and internal teams.
• Maintain good working relationships with all the relevant teams (e.g. brand managers, project managers, creatives etc.) to ensure smooth workflow, communication and enhance resource management.
• Be a partner to the Executive Creative Director to drive excellence within the agency’s Creative team e.g. take pride in work, meeting timelines, finding suitable talent, getting the best work out of highest quality etc.

Pre-requisites

• Meticulous, detail-oriented and proactive.
• Excellent communication and multi-tasking skills.
• Excellent relationship management and problem-solving skills.
• Able to work well with cross-functional teams.
• Able to work under tight deadlines in a fast-paced environment.
• Adaptable to all work situations, solutions-oriented.
• Ability to prioritise workload as well as to pre-empt, identify and respond to problems.
• Reliable, resilient, confident and mature.
• Personal, enthusiastic, and committed – capable of gaining trust and respect from colleagues.
• Passion for creative work and the creative industry.

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.  

Provide a leading and consistent guest experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership

• Is a role model for the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, learning and development of the team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts
• Performs any other duties and responsibilities that may be assigned.

Get to Know the Team

The People Programme Management team enables future-ready People function at Grab by planning out strategic directions, priorities and allocation of resources. The team is looking for an intern that can help build our people strategy and the associated strategic people programs and projects.

Get to Know the Role

Your role as a People Programme Management Intern will influence the goals of the People team. The team strives to revolutionise People Operations the same way that Grab has revolutionised transportation and food delivery.

The Critical Tasks You Will Perform

• You will build important assets, implement project plans and change management deliverables.
• You will facilitate sessions to identify problem statements and attain agreement across teams.
• You will brainstorm people practices and research leading industry practices.