Asset Management Operations

We provide customized service to our clients and enable our business to grow the Asset Management franchise across traditional and alternative products. Our teams execute within a front to back operating model, delivering support across the client, product, and investment lifecycle. We also conduct risk oversight, provide change management, business intelligence, and market solutions for the division.

The Global Shareholder Services has teams in Chicago, London, Tokyo, Hong Kong and Singapore. We are responsible for the ongoing Client Services and Transfer Agent vendor management covering over 1,000 Goldman Sachs offshore mutual funds across a wide range of client types including Third Party Distributors, Banks, Institutions and High Net Worth individuals.

Role Summary & Responsibilities

As a Shareholder Services Asia Client Services Manager, you will work closely with Shareholder Services and relevant stakeholders across the region, managing investors / client facing teams to ensure service delivery is maintained at a highest quality. Additionally, you will support other Shareholder Services functions in onboarding new clients, protecting and maintaining existing clients. In addition, you will be collaborating with internal teams and service providers (e.g. transfer agents) to offer guidance and manage Services related solutions, and continuously enhancing our process in line with best market practice.

The Client Services role contributes to asset gathering, enhancing client engagement, identifies operational efficiencies opportunity, and differentiates through technology and, ultimately improving the client experience. You will also execute the Operations’ strategy and modernize the client experience.

You are expected to provide clear direction and leadership, whilst driving your team forward in promoting staff development and process improvement whilst also providing efficient service-level reporting and performance metrics.

Keys to this strategic role include a proactive and self-motivated attitude, strong communication skills, a thorough understanding of mutual fund Shareholder Servicing/Transfer Agent operations, and experience in selling/implementing technology and service solutions.

HOW YOU WILL FULFILL YOUR POTENTIAL

Plan and lead the end to end process of implementation & transition events including client onboarding and change, asset take-on / take-off activities, and account terminations.

• Project-management approach to client onboarding & change events including complex portfolio structures across the asset classes.
• Partner with Shareholder Services team colleagues and in some instances sales organization to ensure a seamless client onboarding from front to back and liaise with multiple parties to bring about execution of a transaction
• Communicate with internal & external parties and teams, provide advice and consulting with all participant parties on all aspects of onboarding and change events.
• Ensure due diligence is performed on new clients to comply with “Know Your Customer” regulations
• Develop expertise in the Firm's Anti Money Laundering/Customer Identification Program due diligence policies involving country specific requirements
• Satisfy the responsibility for completing detailed reviews of documentation for existing clients, including legal agreements and organizational documents
• Becoming commercially aware and understand the nature of the business you participate in while at the same time ensuring consistent adherence to all Goldman Sachs CIP standards
• Displaying a strong ability to influence the Asset management business by serving as a liaison between Anti-Money Laundering Compliance and Sales teams
• Engage in opportunities to review processes, analyze information, make recommendations, and implement and monitor procedure enhancements
• Proactively review indicators of operational issues/concerns with the goal of resolving such issues before client impact
• Proven analytical and problem solving skills with meticulous attention to detail to enable the ability to communicate complex items to a wide array of internal counterparties
• Self-motivated and proactive team player who takes ownership and accountability of projects, and has strong organizational skills to effectively manage competing priorities
• Flexible and able to work well under pressure in a team environment

Basic Qualifications

• Bachelor’s degree or equivalent
• Minimum of 3 years financial industry experience (AML / KYC or other Client Onboarding Regulatory experience a plus)
• Highly motivated and results orientated
• Have a high level of self-initiative to challenge and improve processes
• Strong understanding of risk and control framework in operations
• Has strong interpersonal skills to establish Business and Federation relationships
• Able to manage multiple tasks or projects and manage deadlines effectively
• Strong team player

Preferred Qualifications

• Business level in both written and spoken Mandarin to cover different markets and deal with existing clients to comply with AML/KYC regulations and interact with our external stakeholders

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

The Career Conversion Programme (CCP) (Train-and-Place with Commitment to Hire) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand.

The objective of this traineeship programme is to support mid-careerists who are looking for career switches into the Biophamaceutical industry.

The training programme consists of 15 months of local attachment with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Singapore Permanent Residents. Due to the nature of this traineeship programme, kindly note that training allowances are CPF exempted. For more information, please visit Career Conversion Programmes (CCP) for Individuals.

Role Description:

• Ensure all data supporting the analytical method are accurate and able to take correct actions to address the issue
• Contribute to the plans for the implementation of new testing technologies and methods
• Able to understand and assess the change analytical assessment that may have an impact on product quality, validation and/or current Good Manufacturing Practice (GMP) compliance
• Lead or participate in investigation arising from laboratory investigation, incidents recommendations remedial actions for follow-up
• Draft, review and update appropriate laboratory documents such as testing protocol, procedures, analytical methods and guidelines relating to GMP and operational framework of the laboratory
• Updated with pharmacopeial and other health agencies guidelines
• Ensures that all manufacturing raw materials / non-routine samples and products are analyzed and tested according to the stipulated quality requirements
• Understand and adhere to any applicable safety requirements
• Ability to understand basic laboratory instrument technical mechanism and method troubleshooting
• Ability to guide laboratory analyst on method improvements and basic troubleshooting
• Ability to interact with inspectors (internal and external)
• Basic statistical mathematical skills
• Ability to organize work and handle multiple priorities and meet deadlines
• Ability to work in a diverse team

We are looking for you with below attributes:

• At least a Degree in Chemistry or relevant science

What you will learn:

• Interpersonal skills
• Influencing skills
• Team leadership
• Organizational skills

Where will I be based?

You will be based at one of our manufacturing site in Singapore near Jurong. There will be 2-way shuttle services from designated MRT locations provided for our employees.

How can I apply?

Apply here: https://jobs.gsk.com/en-gb/jobs/407825?lang=en-us&previousLocale=en-GB

We recommend you apply as soon as possible, because we accept ongoing applications and offer positions on a first come, first served basis!

At GSK we value diversity and treat all candidates equally. We strive to make our recruitment process free of bias of any kind and aim to create an inclusive workplace at GSK. If you require any assistance, either to attend an interview or during the course of the recruitment process, please let us know.

Apply now!

Need help with your application?

Please email us at [email protected] and let us know how we can help you.

Job Responsibilities:

• Supervise baggage operations to ensure baggage are dispatched to aircraft in a timely manner as per airlines' requirements or stipulations by the aviation authority.

Requirements:

• Minimum in Diploma
• Normal colour vision
• Able to perform rotating shifts

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

Job Responsibilities:

• Ground operations standards are the key to ensuring that airports receive and dispatch aircraft efficiently and safely. You will supervise flight handling and manage ramp operations to ensure smooth aircraft handling.

Requirements:

• Minimum Diploma
• Able to read, write and communicate in English
• Comfortable with shift work

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

Job Responsibilities:

• Plan, schedule and achieve workshop maintenance production for GSE and/or vehicles
• Manage in-house workforce, and/or outsourced contractor production/shift supervisors, and shift planning

Requirements:

• Minimum Diploma
• Able to read, write and communicate in English
• Comfortable with shift work

Qualified or interested candidate, kindly click apply below or email us a copy of your resume in MS Word format to: [email protected]

Kindly indicate the following details in your resume:

1. Current and Expected salary
2. Reason for leaving for current and previous employment
3. Earlier availability date
4. Position that you are applying for

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities/references.

EA License No: 08C2822

Bizhub Asia Pte Ltd

Job Descriptions

• Cashiering, taking orders from customer & delivery platforms
• Assisting with shop operations & ensuring smooth operations
• Preparation of condiments according to SOP
• Housekeeping duties such as sweeping, mopping, washing and cleaning.
• Ensuring a neat, clean, hygienic & tidy workplace at all times
• Perform opening & closing duties
• Managing customers queries if any
• Provide good customer service
• Positive work attitude & able to work as a team

Attention to details are expected, candidates with the necessary experience and education background will be considered for a MANAGEMENT TRAINEE roles.

Job Requirements

• Min Diploma holders preferred for Management Trainee position

Benefits

• Various benefits (Up to 10 days Annual Leave, Staff Discounts, Staff Meals, robust training programme suitable for candidates who want to grow and thrive in the F&B Industry)

Working Hours

• 6 days work week
• Split shift 10am - 10pm (2.30pm - 4.30pm 2 hours break)

Job Description:

• Delivering sales, outstanding customer experience, and operational expectations;
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Job Requirements:

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• Experience in the Spa, Beauty & TCM Wellness industry are preferred
• Minimum 1 year of Spa/ TCM Wellness/ Sales experience will be an advantage
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description :-

• Provide effective leadership to the food and beverage team to ensure targets are met
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Upsell desserts to customers
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirement :-

• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

• We are looking for enthusiastic individuals who are highly self-motivated
• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc) during your assigned shift to a consistently high standard.
• Learn and be competent in both service and kitchen staff duties.
• Assists with food preparation and cooking duties
• Be familiar with basic work of server and help them to meet the needs of customers
• Always serve customers in a courteous and professional manner at all times
• Flexible and able to go beyond the line of duty in order to maximise customers’ satisfaction and meet customers’ needs
• Always ensure that the dishes are properly planned, prepared and stored to guarantee quality at all times
• Always maintain hygiene, sanitary & cleanliness standards while assisting to enforce security and safety measures at all times
• Always maintain critical standard: holding times, service speed and quality, raw and furnished product quality at all times
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Perform any ad-hoc duties as required by the Shop Manager

Requirement:

• Possess working experience in Japanese restaurant will be advantageous
• Proficient in Japanese language will be advantageous in order to liaise with Japanese customers
• Possess working experience in F&B industry
• Management Trainee position is also available
• Food & Hygiene certified
• Willing to work shifts, weekends and public holidays
• Possess Great Personality – Proactive, Patience, Humble and Eager to learn
• Can-do attitude, driven, passionate about work and a team player

Working Hours:

• Working Hours: 44 hours a week
• Working Days: 6 days a week

Reporting to the Outlet Chef/Restaurant Manager, you will assist in ensuring the smooth running of kitchen/ service operations in various aspects. A fast track career progression to Assistant Outlet Chef/Outlet Chef/ Outlet Manager, through a comprehensive training programme.

Responsibilities:

• Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations.
• Responsible for food preparation, cooking and keeping the kitchen an equipment clean
• Meeting food quality expectations of customers
• Responsible for assisting the Outlet Chef in planning staff duty roster, preparing and cooking of food
• Assist Outlet Chef in ordering food for the week
• Ensure that there is little wastage in food preparation
• Make decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations
• Monitor outlet’s expenses, making sure that all costs are within the budget. Feedback regularly to Area Manager regarding any discrepancies or adjustments in the budgets
• Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs. Organize staff stations each day
• Supervise operations in outlet and serve customers when required
• Handle cashiering, tally cash register and bank in cash daily
• Supervise cash flow and handle petty cash payments
• Handle customer complaints, maintaining good customer relationships
• Any other tasks as and when assigned by Management

Requirements:

• Degree in any faculty
• Experience in the kitchen environment will be preferred
• Has good exposure to Italian food
• Always keen to get feedback for improvement
• Mature and has good leadership skills
• Able to lead, train, manage and motivate staff
• Required to work on off-office hours as and when required
• Required to work in other outlets as and when required

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

5.5 - 6 days work week, Retail Hours

MNC Restaurant

Our client is looking to groom individuals that are serious & passionate in the F&B industry for management responsibilities.

Job Responsibilities:

• Provide on-site services, such as managing food orders, handling reservations, cashiering, and related tasks.
• Participate in non-supervisory training to develop required skills and fulfill related functions.
• Complete training for supervisory roles to oversee both operational and managerial responsibilities.
• Gain the skills and knowledge to work independently and progress to the Assistant Manager position within the set timeframe.
• Perform all duties in line with the company’s Vision, Mission, and Values, prioritizing the Company’s best interests.
• Adhere strictly to all company policies and procedures.
• Take on any additional tasks or responsibilities as assigned by the Restaurant Manager.

Job Requirements:

• Minimum of 1 year of experience in the Food & Beverage sector.
• Fresh graduates are also welcome to apply.
• Must demonstrate a positive attitude toward work.
• Strong team player with excellent interpersonal and communication skills, showcasing enthusiasm, positivity, and initiative.

HOW TO APPLY:

We would like to invite interested applicants to click on the “APPLY NOW” button

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Yeoh Wee Chong (Christopher)
Registration number R24121608
EA License: 12C6253

RESPONSIBILITIES

• Manage and control the entire functions of the store operations
• Responsible for the cleanliness of the store;
• Conduct interview and hiring for part time service crew
• In charge of attendance scheduling, planning and payroll of the store
• Coordinating and maintaining store serviceability and manpower needs
• Responsible for the training and competencies of the Artisans and part time service crew
• Periodically review Artisans and part time service crew performance as and when required
• Liaise with vendors on all general matters;
• Perform any other ad-hoc duties assigned;

SKILLS

• Strong passion for Service
• Willingness to work on a rotating roster: work shift, weekends and public holidays
• Excellent interpersonal and organizational skills
• Able to work in a fast-paced environment and long hours standing,
• Some experiences needed

OFFER

• Contract with the company
• 5 working days with 2 off days!
• 50 hours per week
• 10 days Annual Leave + 11 Days Public holidays: Total of 21 days paid leave
• Staff discounts
• Free yogurt on weekends/PH
• Good Career advancement
• Friendly working environment
• Medical benefits provided.

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

PLAY, GROW and WIN

To be a part of Virtuos means to be a creator and aim at excellence.

At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.

Virtuosi are a team of experts – people who have come together to share their mutual passion for producing high-quality games. People who share the same enthusiasm in exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

As a group, Virtuos has become a recognized leader in its field, has been growing faster than its peers have in recent years, and is pursuing an aggressive global expansion strategy. To this end, we are seeking an experienced Management Trainee - Group who can join our team and help pave the way towards our new goals.

About the position

This is a two-year Management Trainee program. You will be involved in the whole process of game and digital art production. You will have the opportunity to rotate among different Divisions and Studios/countries, collaborate with different teams such as, art, programming, design, finance and HR. People management, project management, cross-disciplinary collaboration, international communication and digital transformation will be some of the key disciplines where your skills will be put to use and reinforced.

If you’re excited with our company’s vision and want to start the path of becoming one of our future leaders, we’d like to hear from you.

Responsibilities

• Help managers complete daily tasks (e.g. project and team management)
• Understand each department’s daily processes and goals
• Provide administrative support (e.g. data entry)
• Participate in company’s strategic planning
• Help managers in evaluating performance (e.g. writing reports, analyzing data)
• Keep track of business revenue
• Research ways to increase profitability and lower risk
• Create and give presentations
• Handle the internal and external communication
• Manage Client Relationships

Qualifications

• A minimum of a Bachelor's degree in management or engineering from a leading international University
• Ability to learn new skills quickly and possess high levels of self-motivation
• Mature personality, able to manage relationships at a senior level and appreciates multicultural working environments
• International mindset
• Excellent organizational and analytical skills to solve complex issues within tight deadlines
• Great written and oral communication skills, with an emphasis on ability to synthesize
• Passionate about games and digital culture
• Excellent math and computational ability
• Effective communication skills
• Willing to rotate in different divisions and studios/countries

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.

ABOUT PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what's important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT THE TEAM
The ARC (Automation, Reinvention and Collaboration) team is the innovation arm of Operations at Parametric, with the mission to prepare the group to become the next-gen operations organization. The team works closely with tech, investment and other functions at Parametric to provide the platform, capabilities and enablement for operations to scale up and succeed.

ABOUT THE ROLE
We are looking for a passionate and result-driven product leader with strong technical background and vision for leveraging emerging technologies to drive operational innovation. As the Operations Product Lead in ARC, the individual will play a critical role in driving innovation and operational excellence at Parametric. This role will act as the product owner for the technology systems used by operations teams, bridging the needs between development teams and business users. Additionally, this role will also potentially expand to lead the exploration and experimentation of AI use cases in Operations, working as a close partner to our AI technology teams to leverage AI to enhance operational efficiency and effectiveness.

PRIMARY RESPONSIBILITIES
- Define, prioritize, and manage the product roadmap for the technology systems used by Operations.
- Collaborate with business stakeholders to understand their needs and translate into product requirements.
- Work closely with development teams to ensure that products are delivered on time, within budget, and meet the defined requirements.
- Manage the product lifecycle, including planning, development, testing, deployment, and maintenance.
- Manage and drive execution of department projects and initiatives including Operations technology projects.
- Build and maintain strong relationships with key stakeholders, including senior management, business partners, technology, product and sales functions.
- Effectively communicate product vision, progress, and challenges to stakeholders.
- Identify and explore potential AI use cases for Operations, to collaborate with technology partners to improve operational efficiency, reduce risks, and enhance client experience.
- Represent the team to executive leadership, key stakeholders. This role will serve as a key contact for operations teams in other locations, sales and product teams, portfolio management, client service and technology areas.
- Leads and drives continuous improvement in operations as a member of the Global ARC team. Develop people to be change agents, empowering employees to act on improvements and change quickly - with or without the aid of technology.
- Represent Operations as a key business partner across the organization, keeping Operations at the forefront and actively engaged in business and product decisions. Act as a single point of contact for product management and other business stakeholders by facilitating innovation and a rapid pace of change.
- Lead and mentor junior team members.
- Foster a culture of innovation and continuous learning.
- Performs wide array of developmental functions, including interviewing, performance appraisals, development planning, and corrective action/termination.
- Develop and implement talent management strategies to attract, develop, and retain top talent.

JOB QUALIFICATIONS
- Engineering degree (bachelor / master) from a top tier college
- 10+ years previous experience in product management in financial services industry or consulting
- Prior experience supervising teams preferred
- Ability to function successfully in ambiguous conditions
- Well organized, self-starter with the ability to analyze information and support others
- Ability to plan, prioritize, and meet tight deadlines
- Proven track records of delivering successful technology products
- Experience with agile development methodologies
- Knowledge of data analytics and business intelligence tools
- Familiarity with cloud-based technologies and infrastructure
- Experience with AI is a plus
- Strong written and verbal communication skills
- Must communicate well with all levels of staff and management from all functions
- Resolve issues quickly with a sense of urgency
- Excellent analytical and problem-solving skills
- Logical in approach and successful in a startup environment
- May be required to work coverage during local holidays as markets require


Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Helpdesk Engineer proficient in iOS and Microsoft 365 in Singapore to support our banking client.

Key Responsibilities / Requirements:

• Provide hardware and software support for end users and basic servers and networks support
• Remote access, wi-fi access and video conferencing support
• Update antivirus, provide remote computing support, network printers etc.
• Possess at least 3-4 years of relevant experience in IT Support / Helpdesk
• Knowledge and understanding of ITIL (advantage if certified)
• Knowledge or experience troubleshooting DNS / DHCP
• Experienced in ServiceNow
• Troubleshooting experience in Apple iOS, videoconferencing, Microsoft M365
• Proficiency in Basic tools within Windows 10/11 (Performance Monitor, Resource Monitor, Event Viewer, Device Manager, Task Manager, Command Prompts)
• Good communication skills in English and presentable to customer
• Work Location: Marina Bay Financial Center Tower 2, 10 Marina Boulevard, Singapore 018983
• Availability: Able to start work immediately