New Life Community Services is a not-for-profit social service agency that seeks to bring hope and purpose to children, youths, and seniors so that they go on to create a positive impact in their community and society.

We are looking for an experienced digital marketer and content creator to join our Communications & Partnerships team. The incumbent will report to the Head of Communications & Partnerships.

Roles and Responsibilities:

• Develop and execute marketing campaigns to drive brand awareness and engagement.
• Manage social media platforms.
• Create digital content.
• Perform social media and web analytics.
• Act as event photographer for corporate events.
• Collaborate with relevant internal and external stakeholders and ensure timely roll out of marketing content.

Requirements:

• Diploma or degree in Marketing, Communications, or other equivalent
• At least three years of work experience as a digital marketer and content creator
• Experienced in working in the social service sector is a plus
• Excellent written and spoken English proficiency (proficiency in Mandarin is a plus)
• Displayed competencies in social media marketing and web content writing
• Well-versed in social media management and analytics tools
• Well-versed in design, photo and video editing tools (e.g. Canva)

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Kitchen Assistant to join in our family today.

Job Description:

1. Handle daily restaurant operations (Both Hall Operation and Kitchen Operation)

2. Manager-in-charge if Restaurant Manager is not

3. Involve in Schedule planning and Sales opening and closing.

4. Provide excellent customer service to our guests.

5. Respond efficiently to customer complaints.

6. Responsible in ensuring smooth operating of the restaurant.

7. Any others duties assigned by Restaurant Manager.

Job Requirements

1. Full-time position.

2. Team player and willingness to learn.

3. Good soft skills and management skills.

4. Preferable with 3-5 years of experience in F&B industry, experience in Japanese restaurants is a bonus.

5. Mature and positive attitude.

6. Able to commit on weekends and public holiday.

7. Able to accept split shift.

• Oversee the distribution and management of safety management documentation.
• Conduct quality checks on documents following the company’s document control procedures in an ISO-certified environment; identify and report compliance issues.
• Ensure all reports and correspondence are completed on time by relevant departments across company entities.
• Track HSEQ programs and prepare required status and tender documentation.
• Participate in incident investigations, ensuring root cause analyses and lessons learned are documented in the company’s database.
• Assist in developing and distributing Health and Safety Alerts and Incident Management communications both internally and externally.
• Contribute to fostering a proactive safety culture.
• Conduct internal audits for office and vessel operations to ensure adherence to company policies and procedures.
• Participate in external audits and support management review preparations.
• Track and maintain fleet HSEQ statistics and customer satisfaction metrics.
• Perform other related tasks as assigned by the HSEQ Manager.

Requirements:

• Specialist Diploma in an HSE-related field or other relevant marine discipline.
• Minimum of 2 years of relevant HSE experience, ideally in the marine, shipping, or ship repair industry.
• Strong commitment and passion for HSE practices.
• Excellent interpersonal and presentation skills with the ability to establish relationships with external partners.
• Proficiency in MS Office Applications (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Training and hands-on experience in occupational health, safety, and HSEQ-related tasks.
• Preferred qualifications include knowledge of ISM and ISPS codes, incident investigation methodologies, and risk management.
• Internal auditor certification for ISO 9001, 14001, and 45001 is highly advantageous.

Our esteemed client, an established MNC, is searching for a Credit Control Executive:

Job Responsibilities:

• Manage the end-to-end legal process for debt collection
• Ensure timely and effective collection of all customer payments.
• Negotiate repayment plans with customers.
• Coordinate with legal representatives to follow up on actions taken against overdue accounts.
• Liaise with repossession agents to manage repossessed assets.
• Maintain communication with clients to ensure outstanding balances are addressed and cleared.
• Resolve internal and external queries related to customers' outstanding balances.
• Process and allocate daily receipts in the accounting system accurately.
• Perform other administrative tasks as assigned.

Job Requirements:

• Diploma or Degree in a relevant field.
• Minimum of 2 years of experience in debt collection or a related role.
• Provide sound advice on appropriate legal actions at various stages of debt recovery.
• Build and maintain strong working relationships with clients, both internally and externally, across all levels.
• Reconcile complex financial accounts with a keen attention to detail.

Additional Information:

• Salary: Up to SGD 3,600 + VB (2-3 Months)
• Working Location: Newton
• Working Hours: Monday to Friday, 08:30 AM - 05:30 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

The Role

The Customer Relations Executive performs customer service duties according to hospital’s standards and supervises and coaches the customer service team.

Key accountabilities

To cover duties at both Front Office counters at Mount Elizabeth Hospital main lobby and Medical Centre. Duties include:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Assist with patient’s admission from Business Office to Ward and discharge from ward
• Handle specialist referral
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• To meet and greet VIP and provide necessary assistance
• To handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To ensure all feedbacks and enquiries are attended to within 3 hours
• To ensure internal KPIs are met
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct internal audits so as to ensure quality of service rendered
• To check Daily VVIP Listing prepared by customer relations officers for errors before list gets send out
• To arrange fruit baskets/ hampers for patients on VIP list and any ad-hoc requests by HODs of other departments
• To prepare weekly and monthly reports and invoices
• To prepare gifts and presentation for hospital’s festivity celebrations
• To plan monthly rosters and ensure sufficient daily manpower
• Participate in projects and assist in events
• To coach and guide officers, bellmen and valets when required
• To arrange and roster officers for relevant training and courses

For Customer Relations Executive (Vietnamese), in addition to the above stated, these services include but do not limit to the following:

• Assisting patient’s pre-admission procedures such as accommodation arrangements in Singapore and pre-registration
• Manage all requests of the patient during his/her hospital stay,
• Assisting with the discharge of the patient
• Perform any other duties or responsibilities as assigned by Front Office Manager

Qualifications & Experience

Diploma/ Degree in any discipline

Our client is a leading provider of maritime energy solutions.

• Acquire and implement marketing activities to bring in new customers and service existing customer relationships.
• Stay up to date of global oil/energy market movements and conduct research and analysis of markets, monitor demands and supply of the bunker supply to identify business opportunities.
• Observe customer utilization of company credit lines, payment performance, and assist with collections if necessary.
• Handle any disputes or claims resolution in the event of any disagreements/claims.

Requirements:

• Degree in Business/Marketing or equivalent
• At least 2 years of Sales/Marketing experience in Oil and Gas industry.
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Develop and manage content for various marketing channels, including websites, social media, email, and print materials
• Write and edit marketing communications materials, such as brochures, newsletters, press releases, and blog posts
• Ensure all content is consistent with the brand’s voice, style, and messaging guidelines
• Plan, develop, and execute integrated marketing communication campaigns
• Coordinate with design, digital marketing, and sales teams to ensure cohesive and effective campaigns
• Develop and implement social media strategies to increase brand awareness and engagement
• Create and schedule social media posts, monitor interactions, and respond to comments and messages
• Track social media metrics and report on performance
• Plan and execute marketing events, such as product launches, trade shows, and promotional events

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to handle multiple projects and deadlines in a fast-paced environment
• Commitment to continuous learning and staying updated with industry trends
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Responsibilities

The role will assist in the functions described below:

HRIS

· Assist in post implementation. Analyse, troubleshoot and rectify issues raised during the implementation of the processes required for the HRIS

· Maintenance of the HRIS

· Maintain, create, and update all documents related to HR processes including employee files, policies and procedures

· Prepare regular and ad hoc HR reports

Training & Development

• Assist in department training & development needs
• Assist to source and administer L&D programmes and initiatives, including submission of government training grants

Compensation & Benefits

· Assist in insurance renewal, claims and leave administration

· Administer employee’s work injury related issues and all other insurance matter

· Maintain the eLeave system and prepare annual closing on carried forward leave

Payroll administration

· Prepare and process payroll for MCL

· Support in monthly CPF submissions, NS claims, government claims, filing of tax submission, and any other payroll-related matter

HR Policy Compliance

· Ensure HR policies and procedures comply with local labour laws and regulations.

· Regularly review and update HR policies to reflect changes in legislation

· Support all HR related survey

Other Projects

• Other projects/tasks may be assigned from time to time depending on business requirements

• Fresh Graduates in Business or Logistics and Supply Chain are welcome to apply
• Job location: Jalan Buroh (West area)
• Hybrid working arrangement.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!

General Responsibilities:

Customer Care Centre (CCC) Operations:

• Support Business Operations Manager on identifying, evaluating, and driving operations excellence in processes and call agents’ efficiency.
• Support Business Operations Manager on ensuring timely execution of all continuous improvement initiatives.
• Support Business Operations Manager to lead cross-functional collaboration between CCC and CM to ensure pricing maintenance accuracy and timeliness.

Client Management (CM) Operations

• Support Business Operations Manager on ensuring operational excellence of client management team with regards to successful fulfilment of clients’ key performance index and achieve high clients’ satisfaction scores
• Support Business Operations Manager on the negotiation process for renewal. Preparation of contracts, providing accurate inputs on pricing and contract terms.
• Support Business Operations Manager to establish relationships and identify upselling opportunities (Value Added Services) for existing clients.
• Support Business Operations Manager on assessing the current business profitability to ensure long-term sustainability and retention of profitable clients / business lines.
• Manage business integration process for new clients to ensure smooth client integration.

Job Requirements:

• Demonstration of operational experience in applying project management principles for medium- to large-sized projects in similar industries for 3/4PL service.
• Demonstrate business acumen, analytical and business analysis skills.
• Comfortable working with data and data analytical tools/applications to develop and present dashboards and analytical reports.
• Demonstrate skills in market research and audit.
• Proven client and customer account management skills
• Demonstrate ability to manage global/regional/country level assignments and projects.
• Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions.
• Demonstrate fluency in English (both written and spoken)

Our client offers a one-stop freight forwarding services.

• Perform sales pitch and develop new business opportunities with potential customers.
• Ensure to provide the client with the most cost-efficient solutions.
• Provide outstanding customer experience and maintain a high standard of service.
• Carry out sales calls and sales visits to meet and exceed sales targets.

Requirements:

• Diploma and above
• At least 2 years of sales or customer service experience in freight forwarding industry.
• Good knowledge in LCL and NVOCC

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Location: Near Commonwealth MRT

Salary: $2,500 - $3,000

5 Days Work Week

Responsibilities

• Manage partial sets of accounts, including Accounts Payable, Accounts Receivable, and General Ledger entries.
• Assist in the preparation of financial statements, ensuring accuracy and compliance with regulations.
• Process payments, handle bank reconciliations, and maintain accurate financial records.
• Support the Accounting Department in month-end closing activities.
• Liaise with clients and vendors to address invoicing, payment, and account-related inquiries.
• Monitor and update financial data in accounting systems to maintain accuracy.
• Prepare reports and documentation required for audits or management review.
• Ensure proper filing and organization of accounting documents for easy retrieval.

Requirements

• Diploma in Accounting, LCCI, or equivalent certification.
• 1-2 years of experience in partial accounting roles.
• Proficient in accounting software and Microsoft Office applications (Excel is essential).
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

• Conduct regular and thorough food safety and hygiene inspections across all outlets, central kitchens, and supplier.

• Ensure timely and effective follow-up on corrective actions identified during audits.

• Coordinate with relevant departments to ensure corrective actions are implemented and documented appropriately.

• Develop, assist in, and conduct in-house training programs on food safety, hygiene, and quality assurance for staff.

• Conduct detailed investigations into incidents related to customer feedback, product quality, or supplier issues.

• Document findings and ensure corrective actions are implemented to prevent recurrence.

• Assist in the implementation, management, and continuous improvement of the Hazard Analysis and Critical Control Points (HACCP) system across the central kitchen and outlets.

• Other ad hoc duties assigned by the company.

Requirement

-Diploma in Food Science or a related field.

-Min 1 year of experience of related work experience.

-In-depth knowledge of HACCP principles and other relevant food safety management systems.

-Proficient in Microsoft Office.

-Ability to work independently with minimal supervision.

Job Highlights:

· Opportunities for professional growth and development

· Collaborative team environment

Responsibilites:

· Manage full sets of accounts, including the preparation of monthly management reports

· Prepare accurate cash flow forecasts to support financial planning

· Compile year-end financial statements in compliance with regulatory standards

· Reconcile intercompany balances and oversee intercompany billings

· Coordinate and facilitate audit processes, collaborating with internal and external auditors as needed

· Perform ad-hoc tasks and assignments as required

Requirements:

· Diploma/Degree in Accountancy

· Minimum of 3 to 5 years of relevant work experience

· Proven ability to work independently and efficiently under tight deadlines

· Proficient in MS Excel and Word

· Exceptional attention to detail and accuracy

· Available for an immediate start

If you're a proactive and detail-oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity to join our team!

Responsibilities:

• Checking of invoices and receipts daily and post-purchase orders.
• Inventory purchase rebate computation.
• Monitor inventory movement and conduct monthly stock reconciliations.
• Perform regular inventory audits to identify discrepancies and resolve any issues.
• Conduct yearly stock count.
• Maintain comprehensive records of inventory transactions, including purchases, sales, and adjustments.
• Ensure all inventory-related documentation is accurate, complete, and compliant with internal policies and regulatory requirements.
• Maintaining a well-organized filing system for easy retrieval of inventory-related documents.
• Work closely with cross-functional teams, such as boutiques and operations to optimize inventory-related workflows.
• Ad-hoc duties and tasks when assigned.

Requirements:

• Diploma in any discipline (Accounting, Supply Chain, Logistic background will be advantageous)
• At least 1-2 years of relevant experience in inventory accounting
• Pleasant personality, good interpersonal and communication skills
• Good team player
• Meticulous, detailed and careful

Interested candidates, please send your updated CV to [email protected]

Tempserv Pte Ltd (06C3745)
R1983591

Key Responsibilities:

Plan, initiate, and manage IT projects (e.g., SharePoint, eGIRO) ensuring they meet timelines, budget constraints, and project specifications.

Liaise with project vendors to coordinate and oversee project delivery.

Lead the development of new software applications (e.g., Banking software) and systems, including requirement gathering, design, coding, testing, and deployment.

Ensure quality and functionality of the software and systems meet the organizational

standards.

Analyze the work plan for the department, identifying key areas for improvement and optimization.

Write detailed reports on project progress, department performance, and other relevant metrics.

Identify the types of reports to be submitted from the department and ensure timely and accurate submission.

Liaise with internal stakeholders to determine their technology needs and ensure IT

projects align with the overall business strategy.

Research and implement new technologies that can improve the efficiency and effectiveness of business operations.

Proactively seek out opportunities for technological improvements and present recommendations to senior management.

Ensure all IT practices comply with regulatory standards and company policies.

Maintain thorough documentation of all projects and change management processes to ensure transparency and compliance.

Qualifications

Bachelor s degree in Information Technology, Computer Science, or a related field.

Have some experience in IT project management and software development.(preferred)

Proven track record of successfully managing IT projects from initiation to completion.

Experience in developing and deploying software applications, particularly in the banking or financial services sector.

Experience with database management systems.

Strong analytical and problem solving skills.

Experience in writing detailed reports and performance metrics.

Responsibilities

• Perform reliable sourcing for materials and services based on required specification.

• Conduct RFI, RFP, RFQ, tender activities in accordance with Procurement Governance & Regulations.

• Carry out spend analysis and conduct purchase/contract negotiation with vendors/suppliers to ensure materials/services are acquired at most competitive pricing.

• Processing of PO, Change Order as well as timely deliveries and quality performance.

• Liaise and collaborate with stakeholders on materials/services received and closing of PO.

• Work closely and provide regular feedback on materials/services status to stakeholders.

• Any other ad-hoc duties as assigned from time to time.

Requirements

• Diploma or Degree in Engineering or similar position with at least 2 years working experience.

• Proficient in supply chain management.

• Knowledge and understanding in procure to pay process.

• Knowledge in automotive industry is an advantage.

• Familiar with SAP platform and Microsoft 365 office tools.

• Able to multitask, prioritize and manage time efficiently.

• Good negotiation skill.

• Good team player, a person with integrity, maturity and self-motivated.

Licence no: 12C6060

Responsibilities:

• Manage the full recruitment cycle, including sourcing, screening, interviewing, and onboarding.
• Collaborate with hiring managers to define job requirements and candidate profiles.
• Develop and implement effective sourcing strategies to attract top talent.
• Maintain recruitment metrics and generate regular reports.
• Ensure a positive candidate experience throughout the process.

Requirements:

• Diploma / Bachelor's degree in HR or related field.
• Proven experience in end-to-end recruitment.
• Strong interpersonal and communication skills.
• Familiarity with recruitment tools and platforms.
• Ability to work in a fast-paced environment.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

Company’s Profile:

Our client is a Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking an Accounts Executive to join their team and contribute to their ongoing success.

Location: Bukit Merah/Tiong Bahru area (office moving to Cashew in 2025)

Working hours: Monday – Friday, 8am - 5.30pm

Job Responsibilities:

• Validate the completeness and accuracy of payments by ensuring that all supporting documents are in order
• Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order
• Ensure timely and accurate posting of transactions in accordance with documented processes
• Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct expense accounts
• Review and provide data and information for periodic management reporting and to provide support for external Financial Audit Management
• Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness
• Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements

Requirements:

• At least 1 year Accounts work experience
• Meticulous and comfortable to work with strict deadlines
• Educational qualification in any Accounting/Finance discipline or equivalent

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Salary: $4,000 - $5,500

Working Hours: Monday to Friday, 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM.

Address : Paya Lebar

Job Responsibilities:

1. Act as a personal assistant to the boss, supporting the establishment and operations of the company in Singapore.
2. Oversee daily office operations, including management, documentation, and internal/external communication and coordination.
3. Liaise with colleagues from China, Indonesia, Thailand, and New Zealand, with potential travel if necessary.
4. Assist with basic bookkeeping and recruitment screening tasks in the initial stages.

Requirements:

1. Relevant experience as a personal assistant or secretary.
2. Diploma or higher qualifications.
3. Strong communication skills, adaptability, and a quick learner.
4. Detail-oriented
5. Familiarity with collaborative tools like Lark (willingness to learn is acceptable).

A PLUS MANPOWER SERVICES PTE LTD EA License No. 16C8280 MOM Reg No. R22107790

Duties

• Generate Inpatient billings.
• Submit MediShield claims via CPF portal.
• Update Oracle Collection module on MediShield payout.
• Submit Medisave claims via CPF portal.
• Update Oracle Collection module on CPF Medisave payout.
• Write to NOK to settle any outstanding amounts not covered by MediShield Life and Medisave.
• Issue receipts for all modes of settlement and deposit cash/cheque.
• Check all visit logs entered by homecare doctors and nurses to ensure accuracy.
• Liaise with homecare doctors and nurses for amendments, if any, of visit logs wrongly updated previously.
• Monthly review of homecare subsidies for both new and existing homecare patients to ensure that they are accurately updated in the system by homecare admin.
• Quarterly upload/submission to MOH via ILTC portal for homecare subvention claims.
• Quarterly submission to AIC for claims on consumables and assistive devices for homecare patients.
• Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.

Requirements

• Prior experience in accounts receivable is required
• Understanding of patient subsidy scheme is an added advantage

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Title: Service Delivery Executive

Job Purpose

This role is responsible for managing and supporting external vendor operation relations and performance.

Responsibilities

• Perform as functional bridge and coordinate all vendor management tasks amongst external vendors and internal stakeholders.
• Monitor and review vendors performance to enhance customer experience. Example, daily meeting with vendors to review results and work on improvement plan.
• Create regular or ad-hoc reporting based on business requirements. Keep track of resolution, action plans and status update.
• Overall in charge of vendors daily operation and manage vendor relations.
• Review existing processes and work with process team and vendors to enhance processes for better customer experience.
• Identify and enhance efficiencies to improve on the operations and customer’s experience such as reporting and evaluation.
• Customer handling and perform service recovery when required.
• Participate to formulate workflow processes, methods and policies for vendors.
• Station onsite to help vendors in the event ad-hoc or urgent matter and point of contact for vendors.
• Validate the vendors KPIs and appeal claims.
• Manage email correspondence between stakeholders.
• Conduct interview and perform audit on the calls by technicians.
• Analyze and use data to create strategic values to support the company’s overall business strategy.

Requirements

• 3-5 relevant years of experience in vendor management.
• Microsoft Excel and PowerPoint knowledge is essential (Tableau or Power BI knowledge will be an added advantage).
• Good communication and interpersonal skills.
• Alert and meticulous with an eye for details.
• Ability to comprehend and gather information pertinent to the job such as new procedures and special promotions.
• Ability to work with all levels including technicians/contractors and customers.
• Ability to work in a fast-paced environment and in accordance to established guidelines, procedures and performance standards.
• Excellent decision-making skills, team player and customer oriented.
• Ability to work on shift, weekend and Public Holidays as and when required.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.