Job Title: Events & Marketing Executive

Employment Type Full-Time

Job Function: Events Management, Administrative, Marketing, and Sales

Monday - Friday (9am - 6pm)

WFH - 4 days a week

About Us:

TheMeetUpSG Pte Ltd stands at the forefront of excellence and innovation in corporate and MICE (Meetings, Incentives, Conferences, and Exhibitions) event planning and management. We're thrilled to extend an invitation for you to explore the exciting opportunities within our team.

Dedicated to delivering unparalleled customer care, we specialize in crafting unforgettable experiences for corporate events and MICE gatherings. Our mission is to revolutionize the landscape of corporate events through distinctive concepts and award-winning services. If you're prepared to redefine event planning and contribute to extraordinary moments in the corporate world, consider joining us at TheMeetUpSG Pte Ltd. Let's collaboratively shape and create enduring memories in the realm of corporate and MICE events!

About the Role:
Seeking an experienced and passionate Project Executive to support our team. You'll ensure high-quality experiences, serving as the main point of contact for production on all projects. Flexibility, creativity, and attention to detail are essential, with a proven track record in live event production and experiential sales and marketing. A keen interest in sales, exceptional communication, and project management skills, are critical. Join us in creating unforgettable experiences!

You Will Be:

1. Event planning, management, handling onsite operations and event attendance

2. Creation of quotations, invoices and proposals

3. Play an active role in generating leads and contribute to sales efforts

4. Enquiry management & proposal pitching

5. Client management

6. Sourcing and consolidating suppliers and vendors management

7. Designing & creating event and company collaterals

8. Website Development, Content creation & social media management

9. Ad-hoc duties assigned by the management of TheMeetUpSG Pte Ltd.

Qualifications & Requirements:

• Minimum qualification: Diploma and 1 year events experience
• Intrapreneurial mindset, self-motivated and accountable individuals with the ability to work autonomously
• Strong passion for events and marketing, demonstrating enthusiasm for the industry.
• Proven sales acumen with a proactive approach to lead generation and sales efforts
• Strong communication and interpersonal abilities to liaise effectively with clients, vendors, and team members
• Flexibility to attend events on both weekdays and weekends as needed
• Must possess a personal laptop for work-related tasks and responsibilities
• Strong customer service orientation to ensure clients' needs and expectations are met or exceeded
• Detail-oriented approach to ensure all aspects of an event, from invitations to post-event evaluations, are handled meticulously
• Flexibility and adaptability to handle unexpected changes or last-minute adjustments during events
• Excellent organizational and time management skills to handle multiple projects simultaneously and meet tight deadlines

As this role encompasses both project management, operational experience, and a crucial sales component, we are seeking candidates passionate about this industry. You must be comfortable delivering results in ambiguous situations, showcasing your exceptional attention to detail and forward-thinking mindset. Together, we'll create compelling experiences that leave a lasting impact.

Our hiring process typically takes around 5 working days on average, and successful candidates can expect to receive offer letters within a week!

You can find out more about TheMeetUpSG at the following: https://www.themeetupsg.com/

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

UnaBiz is the leading IOT company in Singapore. HQ in Singapore, with office in Taiwan, Japan, France, Spain and providing IOT solution globally.

Join the company that supplies solutions to established local and MNC like SIA, CBRE, JLL, Certis, Engie, and many more!

Job Descriptions:

• Identify and target potential clients for IOT solutions
• Develop and execute effective sales strategies to penetrate the target market and expand the customer base.
• Stay updated on industry trends, competitor offerings, and emerging technologies in the smart workspace domain.
• Establish and nurture long-lasting relationships with key decision-makers and stakeholders.
• Conduct engaging product presentations and demonstrations that showcase the features and benefits of our smart workspace solutions.
• Collaborate with clients to understand their unique needs and tailor solutions that align with their business objectives.
• Lead the entire sales process, from lead generation to contract negotiation and deal closure.
• Develop and execute an effective sales strategy to ensure a high-quality sales pipeline and closure rate.

Job Requirements:

• Technical/engineering background and/or experience in Computer / Electronics / Sustainability
• Excellent communication and interpersonal skills, with the ability to present to diverse audiences.
• Proven track record of at least 2 years in B2B sales, preferably in technology or smart solutions.
• Ability to identify market opportunities and drive revenue growth.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Self-motivated and results-oriented, with a proactive attitude toward problem-solving.
• Proven sales track record.

Rewards:

• Career advancement opportunities
• Free lunch in office provided
• Free transport to/from office

• Position : Project Manager (Civil & Building Construction/6 Days) – Up to $10,000
• Location : East - Changi / Pasir Ris
• Working hours : Monday to Saturday | 8.30am to 6.00pm
• Salary (commensurate with experience) : Up to $10,000 + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Civil Engineering & Construction

Main Responsibilities:

• Lead a team to deliver project on schedule and within budget
• Do overall project planning, scheduling, monitoring and updating to meet targets
• Manage risks, issues, budgets and scope throughout the project life-cycle
• Responsible for all construction site matters including safety and other compliance matters
• Ensure all works carried out meet with Clients/Company’s quality standards and requirements
• To meet Government / Statutory / Government Agency’s regulations/requirements at all times

Requirements:

• Degree in Civil Engineering accepted by Singapore PE Board/BCA with minimum 5 years experiences as a Project Manager with exposures in LTA MRT projects
• Knowledge of best practices in Construction Project Management
• Excellent in Leadership, Analytical, Planning, Organisational, Communication, Presentation skills
• Build and maintain positive relationships with external clients/internal teammembers
• Bilingual in English and Mandarin to communicate with co-workers who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.

Your Role

Mighty Jaxx is seeking a proactive and strategic Digital Marketing Specialist to elevate our digital presence and drive customer engagement. In this role, you will plan, execute, and monitor impactful digital campaigns across multiple platforms, playing a vital part in shaping our ad and communications strategy. Your efforts will be central to increasing customer acquisition, engagement, and loyalty by delivering targeted, data-driven marketing experiences.

You will work closely with internal teams to ensure a cohesive brand voice across all digital touchpoints, optimising performance metrics to continuously improve campaign effectiveness. This is an exciting opportunity for a self-starter with a passion for digital marketing, strong analytical skills, and the ability to thrive in a collaborative environment to help drive Mighty Jaxx forward.

Responsibilities

Campaign Strategy & Execution

• Plan, execute, and monitor digital marketing campaigns across channels, ensuring consistent messaging and brand alignment.
• Develop and manage campaign briefs, working closely with our Creative team and external partners to bring campaigns to life.

Content Strategy Development

• Develop and implement content strategies that align with campaign goals and resonate with target audiences, supporting lead acquisition and engagement across all digital channels.

Collaborative Campaign Development

• Collaborate with Creative, Technology and Business Intelligence teams to define, develop, and implement integrated digital campaign strategies.
• Create ad sets, audience targeting, ad copy, and other assets with support from local market teams.

Paid Media & Budget Management

• Partner with internal teams to develop integrated paid media strategies, outlining key themes and messaging.
• Monitor and manage campaign budgets, ensuring efficient pacing against targets.

Performance Analysis & Optimisation

• Analyse performance metrics across digital channels to inform marketing decisions and enhance lead acquisition and activation strategies.
• Continuously improve processes to ensure best practices and efficiency in campaign management and lead generation.

Data-Driven Insights & Reporting

• Conduct data analysis to track campaign effectiveness, engagement, and ROAS. Regularly benchmark and analyse performance metrics to optimise campaign outcomes.
• Prepare reports, presentations, and other materials to provide insights into key initiatives and business results.

Traffic & Conversion Optimisation

• Lead the development of in-market digital marketing plans aligned with our global strategy, focusing on driving traffic to Mightyjaxx.com and increasing app downloads.

Requirements

• Prior digital marketing experience, especially in the areas of: crafting content strategy, driving digital campaigns, post-campaign analytics reporting and paid marketing campaigns.
• Proven ability to leverage data and metrics to drive campaign improvements.
• Proficiency in Excel or Tableau, including data manipulation, macros, charts, and pivot tables.
• Demonstrated experience in building and optimising multiple simultaneous marketing campaigns.
• Experience collaborating with cross-functional marketing and creative teams.

To apply, please send an updated copy of your resume to [email protected]

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.

Benefits

Be part of a company where the benefits are designed to elevate your experience - making your journey with us as dynamic and rewarding as the work you’ll do. You can look forward to:

• Hybrid work (with flexible start timing, ranging from 8.30am - 10.30am)
• Competitive annual leave package, with comprehensive health insurance coverage
• Attractive staff discounts on MJ products
• Well-stocked pantry filled with a variety of snacks and beverages

Job Summary:

The Contracts Manager is responsible for overseeing the review, negotiation, drafting, implementation and maintaining the contracts within the organization. The Contract Manager will assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations. The Contracts Manager is expected to ensure that contracts are properly executed in compliance with company policies, industry standards, legal requirements, and mitigate risks to our company. The Contracts Manager will work closely with project teams, clients, subcontractors, and suppliers to ensure the successful delivery of marine construction projects on time and within budget. The Contracts Manager also plays a key role in protecting the organization's interests, promoting successful business engagements and conduct periodic contract performance review.

Job Responsibilities:

• Assist Senior Management in formulation of business strategies. Assist to build and sustain excellent client relationships and propose partnership engagement models (primarily legal considerations) for strategic partnerships and collaborations.
• Implements and manages the Contracts Department in all Pre and Post Contracts administration and Pre and Post Tender covering Procurement works.
• Oversees and work with the team on cost planning and preparation of tender submission.
• Oversees the team on invitation for quotations, negotiations, evaluation, recommendation, and confirmation.
• Engage various stakeholders to draft, review, negotiate, and implement contracts for marine construction projects, ensuring accuracy, completeness, and compliance with legal regulations, all terms and conditions are favourable and in alignment with company objectives. This includes analysing contractual obligations, terms of payment, deliverables, and any associated risks.
• Identify potential risks related to contracts and projects, implementing strategies to mitigate these risks.
• Check monthly progress claims.
• Evaluate subcontractor payment claims.
• Attend Client and Project Site Meetings. Meet with Clients and Consultants to discuss project, cost matters and variation orders.
• Collaborate with project managers, engineers, and other stakeholders to ensure contract terms are followed and project milestones are met.
• Monitor project budgets and expenditures, ensuring compliance with contract terms and identifying opportunities for cost savings.
• Provide legal advice and support to functional units including drafting of contracts, negotiation, and contracts documents administration.
• Liaise with internal and external lawyers for dispute resolution.
• Drafting contractual letters to the Clients, Consultants, Subcontractors on Extension of time claims, etc.
• Maintain detailed records of all contract-related activities and provide regular reports to senior management on contract status, risks, and issues.
• Conduct periodic evaluations to assess contract performance, identify areas for improvement, and drive value optimisation.

Job Requirements:

• Bachelor’s degree in Construction Management, Engineering, Business Administration, or a related field.
• At least 8 -10 years of experience in contract management in construction industry, including experience with large-scale projects.
• Legal knowledge and experience with contracts are highly preferred.
• Maintain a high level of professionalism, integrity, and ethical conduct to handle confidential and sensitive information, and adherence to ethical standards for establishing trust and credibility.
• Strong negotiation, communication, and organizational skills; proficiency in contract management software and tools.
• Strong analytical and problem-solving abilities to analyse complex contract terms, identify potential risks, and develop solutions to mitigate them.
• Meticulous attention to detail to accurately review, draft, and administer contracts. A keen eye for identifying inconsistencies, errors, or potential issues is vital to maintain contract integrity.
• Capable of prioritizing tasks, meeting deadlines, and managing contract-related workflows efficiently.
• In-depth understanding of marine construction processes, industry standards, and regulatory requirements (contract law and legal principles).

We are seeking an experienced Facilities Manager to oversee and optimize our facility operations while ensuring a safe workplace environment.

Responsibilities (Facilities)

• Monitoring the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, parking lots and outdoor recreation spaces
• Performing routine maintenance on facilities and making repairs as needed
• Scheduling routine inspections and emergency repairs with outside vendors
• Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals
• Maintaining day‐to‐day operations of facilities, such as delegating or completing maintenance orders
• Creating reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff
• Preparing facilities for changing weather conditions
• Collaborating with building owners and upper management on budgeting for facilities needs
• Maintenance of pantry supplies, face masks, ART test kits
• Maintenance of BCP call tree
• Act as Safety Management Officer and ensure alignment to prevailing Safety Management Measures
• Lead and project management of renovation fit out work where required – ensuring compliance to requirements and prevailing regulations

Responsibilities (EHS)

• Ensure a healthy and safe working environment, and compliance with Singapore statutory regulation
• Responsible to work with various stakeholders on all safety aspects of work operations from planning, execution to acceptance
• Lead and conduct incident investigations as well as CAPA reporting, includes closing of CAPA with affected department
• Responsible for setting 3 yearly and annual plans and targets and measuring performance against EHS KPI
• Responsible for setting up, and ensuring proficiency of site wide Emergency Response Team, Emergency Response Plan and high standards of safety within the site
• Responsible for ensuring stakeholders of site, established robust risk assessment and control plan for all operating processes
• Responsible for driving implementation, maintenance control and continuous improvement of ISO 14001 and ISO 45001
• Drive for EHS improvement initiatives within the site
• Contributor to BCP planning and execution

Requirements

• Minimum Diploma in Building/Facility Management, or Degree in Building/Facility Management/Science with relevant experience with at least 5 years of working experience in the capacity of facilities management
• Minimum 3 years of working experience in the capacity of EHS management
• Effective verbal and written communication skills, with a positive attitude and an open mindset to embrace a team‐oriented working environment
• Certification in Occupational Health & Safety Management System, Workplace Safety & Health, Fire Safety, Water Efficiency, Security Management will be advantageous

Company overview:

Founded in 1951, Kulicke and Soffa Industries, Inc. (NASDAQ: KLIC) specialize in developing cutting-edge semiconductor and electronics assembly solutions enabling a smarter and more sustainable future. Ever-growing range of products and services supports growth and facilitates technology transitions across large-scale markets.

Please refer to the website for more details: www.kns.com.

Equal Opportunity:

Kulicke & Soffa recruits on the basis of merit (such as skills, experience or ability to perform the job), regardless of age, race, gender, religion, marital status and family responsibilities, or disability.

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

BW Group is seeking an SOX Manager to join our SOX Team with the responsibility to design and implement SOX controls to ensure compliance with Sarbanes-Oxley ("SOX") regulations. Your primary focus will be on understanding end-to-end business processes and controls, including identifying control design gaps and testing operating effectiveness of controls. This role involves coordinating with various departments to ensure internal controls are effectively designed and operating efficiently. The ideal candidate will have a strong background in audit or SOX compliance with a SEC registrant within the maritime industry.

Responsibilities:

• Develop, direct and lead SOX compliance efforts including annual risk assessment and scoping exercise, assessment of controls design, controls effectiveness validation, timely tracking on gap remediation according to the relevant framework surrounding the ICFR (e.g. COSO, PCAOB, SEC guidelines, etc)
• Maintain and update SOX test plans, perform test work and provide guidance to team members on testing approaches and methodologies in accordance with the relevant frameworks
• Collaborate with business departments and IT to provide guidance to ensure proper alignment with SOX requirements and ensure controls over financial reporting are effective
• Provide SOX training and refresher to stakeholders to enhance awareness and quality of SOX controls
• Prepare and present reports on SOX compliance status to senior management and the audit committee.
• Collaborate with Internal and External Auditors and other stakeholders to support the SOX audits and reviews

• Degree in Accounting / Finance or a related field. Certified Public Accountant (CPA), Certified Internal Auditor (CIA) or equivalent
• Minimum of 7+ years of professional working experience required in SOX or audit compliance, or a similar role; 2-3 years of Big 4 experience strongly preferred
• Strong analytical and problem-solving skills and proficient in utilising tools (e.g. Visio, SOX compliance software)
• Strong project management skills with the ability to manage multiple priorities and deliver results within defined timelines
• Excellent communication and interpersonal skills to lead and collaborate effectively with cross-functional stakeholders at all levels to understand comprehensive process flows and control matrices
• A diligent and effective manager who leads by example, demonstrates strong personal credibility and integrity, and works effectively as an integral part of the SOX team to achieve challenging and dynamic objectives

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

Job Summary:
We are seeking an experienced Brands Manager to oversee brand strategy and drive the success of our portfolio across online platforms. You will collaborate with internal teams and external partners to develop and execute initiatives that enhance brand visibility, engage customers, and maximize revenue in the e-commerce space.

Key Responsibilities:

• Develop and implement e-commerce brand strategies to achieve sales and growth targets.
• Manage brand performance across e-commerce platforms, ensuring optimal product positioning and presentation.
• Collaborate with marketing, design, and sales teams to execute campaigns and promotions.
• Analyze customer data and market trends to inform brand decisions and improve engagement.
• Monitor competitor activity and market dynamics to identify opportunities and risks.
• Build and maintain relationships with platform partners and vendors to optimize brand presence.
• Ensure consistency in brand messaging, visuals, and customer experience across all digital touchpoints.

Qualifications:

• 3-5 years of experience in brand management, marketing, or a related field (e-commerce experience preferred).
• Strong analytical skills with the ability to interpret data and market trends.
• Proven ability to manage projects and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Familiarity with e-commerce platforms (e.g. Shopify, Shopee & TikTok) and digital marketing tools.
• Proficiency in analytics platforms (e.g., Google Analytics) is a plus.
• Bachelor’s degree in Marketing, Business, or a related field (preferred).

We Are

YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.

At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.

Job Description: Product Manager

We are seeking a highly skilled and experienced Product Manager who will be reporting into our Director of Product Management. You will be defining, planning, and executing the product strategy. As a Product Manager, you will have an eye to deliver successful fintech products while collaborating with cross-functional teams. With a strong background in customer-centric product development, you will define success metrics and constantly measure the impact of our work

You will:

• Drive the creation and alignment of product roadmap based on a keen understanding of relevant data, competitor, customer and market insights
• Define and track metrics related to product success and the success of new features
• Prepare clear requirements for compelling product launches, factoring in legal/compliance/financial requirements and translating these into clear PRDs
• Manage complex integrations including working with external parties/vendors to ensure clear scoping and timely delivery
• Communicating requirements with engineering and other stakeholders as needed (in both written and verbal form)
• Coordinate effective launches of new features including go-to-market planning, customer comms/FAQs, financial reconciliation needs, and appropriate release planning (including considerations for de-risking or alpha/beta tests as needed)
• Exercise good judgment with defining the scope of each project, balancing different stakeholder needs and trade-offs
• Perform other related duties as may be assigned from time to time.

You have:

• 3-5 years of outstanding and relevant product management. You should have demonstrated a strong track record of delivering business outcomes and moving key metrics.
• Strong capability to collaborate and drive alignment across different teams/stakeholders.
• You are able to clearly articulate options and trade-offs, and demonstrate strong product judgement in your recommendations.
• Good grasp of experience in workflows/processes to help us scale while ensuring a delightful customer experience while creating optimal market and business impact
• Experience working on consumer mobile applications would be preferred
• If you’ve launched products in new markets, that would be a bonus as well

Role Summary:

To play the lead role in planning, executing, monitoring, controlling, and closing projects. Delivering engagements on time, within the budget, and within expected profit margins while keeping external and internal stakeholders in the know and ensure a high degree of satisfaction to the customer with CSAT ratings of 4.8+

Responsibilities:

• Creating clear and concise project plans to both execute the project and monitor its progress and adjust along the way as needed before the project reaches its final stages and cut through bureaucracy steering teams to the final goal.

• Efficiently managing against contract, controlling the project through minimising uncertainty, setting realistic deadlines, proactively managing scope creep, budgets, resources, and time.

• Maintaining effective communication, ensuring the customer is fully informed and up to date on key performance indicators including but not limited to schedule, risks, issues, decisions, budgets, change requests etc

• Strong technical skills and technical acumen and a solid understanding of software development and ServiceNow.

• Proactively managing information, documenting critical discussions/meetings through formal channels, analysing data and documentation for inaccuracies, keeping knowledge and decisions flowing seamlessly.

• Intuitively, identifying, evaluating, mitigating, and communicating potential risks before the project begins and throughout the engagement.

• Meticulously monitoring actuals against forecasted across progress, milestones, budgets, performance and implementing immediate corrective measures where needed.

• Facilitating key stakeholder meetings including regular steering committees with internal and customer teams, presenting comprehensive reports documenting status and key performance indicators, drafting change requests and project documentation.

Managing and developing strong relationships and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

• Leading client engagements, driving specific process definition, re-engineering, improvement, and gap analysis of current/to-be processes during workshops with key customer sponsors and stakeholders ensuring technology design and solutions are aligned with business requirements

• Working independently on engagements with the ability to wear many hats providing holistic services across engagement management, advisory, consulting and implementation

• Collaborating effectively with Enablers local and remote to drive successful outcomes on time and within budget providing support and mentorship

• Champion of the Enable Way methodology, contributing regularly to continual improvement and reviewing processes and documentation for successful customer engagements

• Identifying opportunities and influence clients to adopt Enable services including CASE, Rapid Seeds and ServiceNow platform modules, functionality, and upgrades.

Qualifications & Certifications:

• IT Degree or relevant tertiary education in Computer Science Willingness and ability to learn/achieve ServiceNow certifications

• ServiceNow Practitioner Technical Project Manager Path

• ServiceNow Associate Technical Project Manager Path

• Agile SAFe Certification

• ITIL Foundation Certified

• ServiceNow Fundamentals - Trained

• ServiceNow sales & presales accreditation in 4+ Product lines

• Enable Way People Leader Certified

Project Management Certification

•Any other ServiceNow Certification in CSA

• ServiceNow Professional Technical Project Manager Path

• ITIL Foundation Certified

Skills Matrix:

• Experience in end-to-end Engagement management and successful delivery of small to medium sized projects including coordinating resources, providing functional expertise and delivering quality outcomes

• Managing projects against contracts including invoicing, schedules, project change requests, and stakeholder conflict

• Drafting and adjusting project schedules to meet scope and aggressive timeline

• Leading customer workshops with acute attention to detail, engaging in feedback, listening well, capturing and document detailed risks, issues, decisions and actions.

• Providing quality assurance across all customer content, articulating, and translating requirements to business stakeholders

• Presenting and facilitating customer showcases that are carefully planned, considering customer use cases, personas and areas of interest for different audience

• 3+ years successful ServiceNow project delivery in multiple customer engagements

• Some people leadership / coaching experience

• General understanding of ServiceNow licensing

POSITION SUMMARY

Reporting to the Deputy Director, Talent Management & Capability Development, the hire will be one of the team leads within Synapxe Academy, supervising a total of 3 assistant managers and/or executives in managing the learning operations, digitalization and productivity efforts as well as delivery experience. He/ she is required to work with the rest of the Academy team to drive, support and facilitate transformative learning initiatives, with the view to build a high performing, agile and future-ready health tech workforce in Synapxe.

RESPONSIBILITIES:

• Streamline and set up a strong learning delivery structure for the Academy operations which will enable a good employee experience and is productive.
• Review the Learning and Development Policy to ensure that the policy is updated in line with the learning philosophies and operating model.
• Establish a set of standard operating procedures that will serve as knowledge management and guide for all key learning operations.
• Monitor and track learning budget utilisation, timely completion of mandatory programmes by staff as well as report learning metrics to the various business units and at the organisational level
• Spearhead our learning digitalisation efforts, including procurement of advanced e-learning tools (e.g. virtual reality training), in-house creation of e-learning programmes using the tools and design a structure which will enable the wider organisation to tap on the tools for their learning needs.
• Manage the SuccessFactors Learning Management System, specifically in ensuring seamless setting up of programmes/curriculum, updating of learning roadmaps, rolling out of mandatory programmes, integration with other e-learning platforms such as Udemy as well as accurate recording of learning history.
• Review and establish a common set of contractual terms with external learning vendors and contracting process, which will guide the procurement of learning support and vendor management across the entire Academy team.
• Manage and review enterprise-level learning subscriptions, such as Udemy, Gartner, Singapore Computer Society, to ensure good return-of-investment and cost effectiveness.
• Manage the learning facilities within Synapxe and ensure that they are set up properly to support the delivery of learning programmes.
• Drive all learning marketing and communication efforts; and ensure that all learning touchpoints such as the Intranet and mailbox, are updated and maintained.
• Work very closely with the Competency Development and Governance team to support the learning needs of the organisation. This includes collaborating very closely with them to plan and organise the developmental interventions to support business needs, to ensure that the Synapxe workforce has the right capabilities to support the business.
• As a learning partner to the selected Business Units (BUs), work with BUs to (1) carry out learning needs analysis to identify training needs, (2) identify suitable vendors for training, and (3) support in programme implementation. Be the first port of call when BUs have training-related queries.
• Collaborate with BUs to develop learning roadmaps based on competency frameworks to ensure that the learning needs for employees are clearly reflected for different job grades.
• Facilitate and oversee in-house training programmes for staff such as Group Orientation in an engaging and professional manner.
• Conduct timely reviews of the programmes run by Synapxe Academy to ensure that programmes are effective, and to source for alternative programmes, where relevant.

REQUIREMENTS:

• Degree with more than 15 years of working experience and prior experience in Learning and Development domain.
• Has at least 5 years of supervisory experience managing a small team of at least 3 staff independently.
• Proven track record in managing learning operations and systems, facilitation, programme development, and learning solutions deployment.
• Attainment of the Advanced Certificate in Learning and Performance or other established learning and development certifications would be an advantage.
• Ability to handle intense workload, set up systems and structures in a complex working environment, and project manage a few workstreams at once.
• Good stakeholder management skills and have an enterprising mind to look ahead at the evolving needs of the operations and proactively manage.
• Have a positive, growth and agile mindset, energetic, collaborative, meticulous, and enjoys working in a fast-paced environment with good follow-through.