Job brief

We are seeking a Customer Account Manager to maintain and nurture relationships with our valued clients. You will serve as the primary point of contact for assigned customers, addressing their needs and ensuring they receive exceptional service.

Responsibilities

• Serve as the main point of contact for assigned customer accounts.
• Build and maintain strong, long-lasting customer relationships.
• Develop a deep understanding of customer needs and objectives.
• Actively manage the resolution of customer issues and concerns in a timely manner.
• Collaborate with sales and marketing teams to ensure customer satisfaction and retention.
• Identify opportunities to upsell or cross-sell products and services.
• Monitor account performance and prepare regular reports on account status.
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts).
• Conduct regular business reviews with customers to ensure expectations are met.
• Travel to visit clients and attend meeting as required.

Requirements

• Diploma/Adv-Dip/ Degree or equivalent
• Min. 3 years work experience in sales management; FMCG industry will be an added advantage
• Proficient in Microsoft Office (Outlook, Excel, Word, Powerpoint)
• Ability to effectively communicate with all levels of the organisation
• Strong Leadership, Team-player, Result-Oriented and Customer-Focus
• Knowledge of principles and practices of sales
• Knowledge of basic business principles
• Proven ability to achieve sales targets

Purpose of the Job

Job Description Summary

· This role sits in the Digital Marketing team and would be reporting to the Head of Strategy and Creatives of the SEAO region

· The job scope includes developing multi-channel strategy and execution across CRM (Paid & Owned) to drive business KPIs for the Samsung smartphone and consumer electronics category.

Roles & Responsibilities

· Strategic Planning (20%)

o Owns regionalization of our digital marketing strategy for owned and paid channels for the SEAO region, to drive customer acquisition, profitable growth and most importantly, customer retention.

o Define regional 1P Audience Strategy to drive acquisition and retention

o Lead agency partners towards the development of comms strategy and approach and creative toolkits.

o Collaborate and project manage with cross-functional teams to ensure cohesive integration of marketing efforts with business objectives and sales programmes.

o Study campaign reports, forecasting metrics, and industry trends to measure the impact and efficiency of our marketing and advertising efforts

o Own, articulate and develop presentations/management reporting of business growth opportunities, strategic focus, market performance and action plans

o Identify and develop and pilot new marketing initiatives against business opportunity/gap

· CRM (50%)

o Serve as regional PIC and subject matter expert for CRM across 8 markets

o Responsible for the development of marketing briefs, creative monthly calendar, creative development/review and content publishing.

o Perform in-depth target audience research and execute data-driven customer segmentation to ensure our crm programs are customized according to each audience segment

o Drive action plans by leading and partnering with markets to meet performance targets via min. bi-monthly calls

o Define clear key performance indicators (KPIs) and key performance drivers (KPDs) across paid/owned/earned channels to deliver the business results

o Partner HQ to formulate and execute plans across our markets focused on global project launches and initiatives

o Test, learn, scale via regional led projects and develop best practices for the region

o Identify opportunities to iterate on the customer experience.

o Monitor competitor activities within the region to inform defensive and offensive strategies.

· Execution and Management (30%)

o Manage project stakeholders and internal cross functional teams to meet milestones, deadlines and scheduling for multiple projects in parallel, updating stakeholders with progress and decisions.

o Partner, review, brief and manage our key agencies to ensure productivity and efficiencies to deliver quality outputs

o Leverage analytics tools to monitor key performance metrics to inform decision-making.

o Mine existing data to determine quick win opportunities.

o Support team budgeting, administrative and reporting needs for the business

Skills Required

· Independent and Strategic Thinking: Self driven, highly responsible with ability to develop and execute strategic marketing plans aligned with business objectives, drawing insights from top industry players to drive digital marketing strategies.

· Campaign Development: Experience in developing integrated marketing campaigns across various channels and platforms, ensuring alignment with brand objectives and audience preferences.

· Audience Segmentation Expertise: Familiarity with audience segmentation and a passion for understanding consumer insights, translating them into actionable business ideas to drive campaign effectiveness.

· Performance Analysis: Strong analytical skills to monitor campaign performance, derive actionable insights, and optimize strategies for maximum impact, utilizing advanced analytics tools and methodologies.

· Communication: Excellent communication and presentation skills to articulate complex ideas, gain stakeholder buy-in, and effectively convey marketing strategies and campaign outcomes.

· Collaboration: Ability to collaborate effectively with cross-functional teams and external partners to achieve shared goals, fostering a culture of teamwork and alignment in executing digital marketing strategies.

· Adaptability: Flexibility to adapt to changing market dynamics, consumer behaviors, and business priorities, adjusting digital marketing strategies accordingly to drive success.

· Problem-solving: Strong problem-solving skills to address challenges, identify opportunities for improvement, and drive continuous optimization of digital marketing initiatives.

· Creativity: Innovative thinking to develop creative and impactful marketing strategies and campaigns, inspired by emerging trends and innovative approaches in the digital marketing landscape.

Qualification & Other Requirements

· A Bachelor's degree is required; an MBA or Master’s degree is a plus.

· A minimum of 5-8 years of work-experience exclusively in digital marketing for a Tech/ Electronics/ CPG Marketer / Finance

Ability to travel regionally (~25%) and at short notice

Ackcio builds reliable industrial IoT solutions to automate the process of monitoring geotechnical and structural sensors across construction, infrastructure, rail and mining. We have clients in over 45 countries across 6 continents.

Our business is growing rapidly, and we are looking for a Business Development Manager to boost our international growth

You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.

Account Development

• Research accounts, identify key players and generate interest
• To make approach calls / send approach emails to potential customers
• Understand customer needs and requirements
• Manage and develop new opportunities in each account
• Close sales and achieve quarterly quotas
• To work with / train channel partners and demonstrate Ackcio products and services

SALES PROMOTION ACTIVITIES

• Planning and overseeing new marketing initiatives
• To represent Ackcio at exhibition booths and attend conferences

TENDERS

• To be aware of potential projects and tenders so that Ackcio product features are specified in the tender requirements
• To review tenders and recommend a BID/NO BID to management
• To respond to BID tenders in a timely manner

RECORD KEEPING

• To enter all opportunities in the company CRM as in use at the time
• To keep such records up to date on factors such as due dates, project timeline, probability of winning etc

REPORTING

• To prepare weekly/monthly sales activity reports for management
• To prepare and update the sales pipelines on a weekly basis
• To be able to discuss and present the pipeline to management

Requirements

• Minimum 3 years of business development, sales experience
• Experience in geotechnical and structural monitoring would be a plus
• Experience in any of the following sectors would be beneficial:
  • civil engineering, mining, rail or oil and gas
• Independent, self-starter
• Track record of over-achieving quota
• Proficient with corporate productivity and web presentation tools
• Experience working with Salesforce.com or similar CRM
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multitask, prioritise, and manage time effectively
• Thrives in a fast-paced environment and can adjust priorities on-the-fly
• Demonstrated ability to learn new skills quickly
• Ability to work independently and as a part of a team
• BA/BS degree or equivalent in business, marketing or engineering

• Jointly prepare the project start-up and execution plan with the Project Manager, as well as define key project targets in terms of time, cost, quality, resources, EHS, and contractual.
• Manage and plan every stage of a construction project and ensure the project is completed safely, within budget, on time while achieving the desired quality.
• Manage resource deployment and overall management of site at all stages of construction works.
• Manage the procurement of material and stock control, as well as the timely delivery of equipment, building components, and any other related logistics arrangement at all stages of construction works.
• Manage subcontractors, including monitoring of manpower, work progress, and scheduling of their works.
• Work closely with client representatives and consultants in all project matters, especially relating to contracts, construction, and EHS issues.
• Establish appropriate reporting and controlling procedures to improve project operations and delivery.
• Drive the implementation of innovative construction methodologies and practices on-site to improve productivity and achieve lean outcomes.

The Role

To develop a thorough understanding of Toll’s business through practical involvement in sales activities. Sharing that knowledge with Japan Post and identifying opportunities for introducing Toll’s services to Japan Post customers and potential Japanese customers.

• Representing Toll Group throughout the sales process with a focus on more complex sales opportunities or opportunities with major clients.
• Identifying new sales opportunities, particularly for current Japan Post customers, and Japanese companies. Creating and developing the sales business strategies for further growth of Toll’s business with Japan Desk sales team.
• Monitoring and managing the sales performance of Japan Desk with using KPI and/or other index. Retaining existing businesses of Japan Desk by closely managing the relationship with clients with a focus on Global Logistics in Asia.
• Analysing competitor activity. Developing a strong understanding of Toll’s business. Communicating with Japan Post to further develop broader understanding of Toll’s business and service offerings.
• Assisting management on their business decision making by carrying out day-to-day administrative activities.
• Senior functional managers of both Toll and Japan Post. Japan Post management and business development team. Global Logistics and Global Forwarding management and sales team of Toll

To be successful, you will need:

• Relevant bachelor degree or equivalent employment experience
• Native Level in Japanese (written and verbal) and good command in English (written and verbal) to communicate with stakeholders in Japan Post
• Significant experience in a technical sales environment
• Actively participate in Toll WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace
• Ensure compliance with safe work practices, not to put others at risk. Use and maintain equipment properly and ensure that the work area is free of hazards
• Report all incidents, injuries and near misses. Report any hazard or accident to the OHS officer as soon as it becomes apparent

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

The Centre for Digital Enablement (CoDE) drives initiatives within SIT. It works with various stakeholders, both internal and external, in upskilling digital literacy across the organization through literacy programmes and digital innovation projects in relation to the Digital Learning Spaces (DLS).

The Assistant Manager will be part of the curriculum team responsible for the development and delivery of digital literacy programmes to students and academic staff as part of the institutional drive towards digitalization. He/ She may also participate in and manage student projects which includes mentoring and facilitating student learning during the project.

Key Responsibilities

E‐Learning Development

• Design and develop e‐learning content aimed at effective knowledge transfer and retention.
• Manage project requirements, stakeholders, and supervise student developers and/or manage vendors to ensure the timely delivery of content and resources.
• Administer the e‐learning assets and assist on the setting up of course sites in the Learning Management System (LMS).

Collateral Design & Publicity

• Design and create collaterals or materials for CoDE’s programmes and initiatives.
• Design and create compelling publicity materials, including eDMs, to promote CoDE’s events and initiatives.
• Design and create CoDE’s newsletter and administer CoDE’s SharePoint site to keep stakeholders informed and engaged.

Events Coordination

• Plan and manage various events hosted by CoDE, such as talks, workshops, and hackathons.
• Coordinate logistics, including venue booking, speaker arrangements, attendee registration, post‐event reporting, etc.

Job Requirements

• A diploma or degree in learning/instructional design, multimedia design, educational technology, or a related field.
• Preferably 2 or more years of relevant working experience in learning/instructional design, multimedia design in an education setting, or similar.
• Proven experience in designing and developing e‐learning content, preferably in a corporate training or educational setting, and managing e‐learning projects from conception to completion, including stakeholder engagement and project coordination.
• Proficient in e‐learning authoring software, such as Articulate Storyline360, iSpring, or similar.
• Proficient in multimedia production software such as Adobe Creative Suite (e.g., Photoshop, Illustrator, Premiere Pro) for creating engaging visual and interactive content.
• Familiar with learning management systems (LMS) and experience administering elearning assets on such platforms. Familiarity with Brightspace (D2L) Learning Management system will be an added advantage.
• Good interpersonal skills and ability to work independently, as well as within a team.
• Ability to manage multiple projects and meet deadlines, while maintaining quality standards.
• Inquisitive, organised, and meticulous, with the ability to navigate quickly through an evolving environment.

The successful candidate will be offered an 11-months contract.

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Position: Account Manager | Advertising & Publishing | Project Management - Up To $5,000
• Location: Kallang (5 mins walk from Kallang Mrt)
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (Commensurate with experience): Up to $5,000 + 14 Days Annual Leave + Medical Benefits + Performance Bonus
• Duration: Permanent
• Industry: Advertising and Publications

Main Responsibilities:

• Building and maintaining relationships with clients, understanding their needs and requirements and ensuring the successful execution of projects
• Client Management – Managing client relationship, regular communication, understanding client’s business goals and objectives and ensuring their satisfaction with the design services being provided
• Project Management – Oversee execution of design products, ensuring on time delivery, within budget and to the client’s specifications
• Creative Briefs – Work with client to develop a creative brief which outlines the project goals, target audience and other important details that will guide the Design Team’s work
• Collaboration – Collaborates closely with the Design Team, providing feedback and guidance to ensure that the final products meets the Client’s expectations
• Budget and Forecasting – Managing the project’s budget, Forecasting costs and ensuring project is delivered within the allocated budget
• Upselling and Cross-selling – Identify opportunities to Upsell or Cross-sell additional design services to existing clients

Requirements:

• Minimum Diploma in Graphic design or Communications or relevant studies
• Minimum 2 years of relevant experience
• Proficient in Microsoft Word, Excel, PowerPoint and Adobe Acrobat

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position: Sales Manager (Automation in Manufacturing) – Up to $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Roles & Responsibilities

The Sales Manager will be responsible for the assigned industry segments and key customer accounts.

The role will focus on understanding the customers’ requirements, and collaborate with internal team members and external partners to devise strategy and solution proposals to meet customers’ requirements.

The candidate is required to grow the sales pipeline to drive sales results and customers’ satisfaction.

The candidate has to be both commercially and technically capable to follow through effective bid proposals and presentations (when deem necessary).

This role requires the candidate to work or collabrate with Solution team for cost-effective turnkey solution.

The candidate must be able to do costing and quotations independently for product sales and Facility Management activity.

Responsibilities:

· Mainly focus on sales strategy planning and business development to meet or exceed given Annual Sales target.

· Support technical queries from external (e.g. end users, consultants, and partners)

· Work closely with Solution team in articulating technology and product positioning to both business and technical users in the form of presentation or bid proposal and clarifications.

· Work with Solution team in solution design and produce guide specifications support to consultants, integrators, and customers.

· Respond to functional and technical elements of RFIs/RFPs including conducting of cost and solution analysis to ensure competitiveness of bid response.

· Develop opportunities from assigned industries and customer segments

· Act as single point of contact to the assigned customers account and manage the customers’ requirements and feedbacks to ensure satisfactory level

· Coordinate with solution team and project team to deliver project in timely, satisfactorily and quality manner and ensuring project delivery is delivered in compliance with contractual and regulatory requirements

· Identify customer's needs and sales opportunities from the leads received, and to help future growth through value-added engineering.

· Develop and maintain close relationship with customers.

Requirements:

· Degree/Diploma in Mechanical or Electrical Engineering or equivalent.

· Minimum 5 years Sales experience in Data Centre / Engineering & Building Services Industry

· Self-driven with initiative

· Proven and strong interpersonal skills to communicate well with customers, colleagues and vendors

· Proven record of meeting sales quota

· Proficient in Microsoft Office, Microsoft Visio, and Project

· Read architectural, structural, mechanical and electrical blueprints and have a solid understanding of building services such as electrical, fire, and mechanical system.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Position : Digital Marketing Executive (B2C/Shopify/Luxury Jewellery) – Up to $4,300 + Bonus
• Location : Central - Redhill
• Working hours : Monday - Friday | 8.30am - 6.00pm
• Salary (commensurate with experience) : Up to 4,300 + Variable Bonus + 14 days Annual Leaves + Medical Claims
• Duration : Permanent
• Industry : Luxury Jewellery

Main Responsibilities:

• Conducting market and consumer psychology research and being abreast of emerging digital trends, tools and platforms.
• Performing digital marketing analytics, preparing reports, and sharing key insights with the team to develop optimisation plans, including managing platforms for outreach and possible international stockists.
• Strategizing and implementing digital marketing efforts, including KOL and brand partnerships.
• Full spectrum digital ads management, including but not limited to, ad buy, conceptualising content, implementing effective campaigns, analysing data, and evaluating campaign performance.
• Maintaining and regularly updating website and other digital company presence, and to improve overall client web UX.
• Coordinating with relevant parties and agencies to ensure consistency in marketing strategies across all channels.
• Marketing team support and ad-hoc support to the relevant teams, including but not limited to photography, client relationship management and retail operations.

Requirements:

• Degree in Marketing, Business Management, or equivalent with at least 2 years of relevant working experience.
• Strong understanding of Shopify and proven expertise in e-commerce.
• Proficiency of social media platforms, and digital analytics tools such as Google Analytics, NetInsight, WebTrends etc.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Summary

In this role, you will be overseeing financial operations, budgeting, and financial planning for IT projects and initiatives to ensure IT expenditures are align with the organization's strategic goals and financial objectives. Collaborating closely with various stakeholders such as IT Solution Delivery, IT Infrastructure & Applications Operations, IT Financial Systems & Corp Apps, Project Management Office, and Head Office Governance teams.

To excel in this role, you need to be updated with industry trends and technological advancements to provide informed financial recommendations.

Main Responsibilities:

• Collaborate with IT functional teams to create and manage the IT budget, including forecasting expenses and identifying cost-saving opportunities
• Partner with IT functional teams in preparation of business case for proposed IT initiatives and projects focusing on IT value creations, outlining the financial benefits, insights and potential risk to facilitate decision-making and support IT strategy development
• Partner with Finance on IT asset management, including tracking and reporting on hardware and software assets, ensuring optimal utilization, and managing the list of IT assets
• Assess and provide financial risks feedback relating to IT projects, investments, and operational expenses to mitigate financial risks and ensure financial stability for IT spending across Asia Pacific
• Monitor IT expenses, identify areas of cost overruns, and proposing cost optimization strategies in partnership with IT functional heads while optimizing the effectiveness of IT services
• Harmonize within IT, Finance, Tax and Legal stakeholders on intercompany charging mechanisms, ensuring equitable cost allocation and compliance within the operating guidelines as defined
• Generate financial reports and dashboards related to IT expenditures, variances, and performance metrics accurately while providing transparency and accountability for IT spending towards IT management
• Propose and implement continuous improvement initiatives to increase the effectiveness and efficiency of the budgeting and financial reporting processes through process streamlining and automation where applicable
• Actively participate in the IT governance process to ensure IT investments are aligned with the organization's overall strategy and provide a strong return on investment
• Collaborate with procurement and IT teams to manage vendor relationships, negotiate contracts, and evaluate vendor proposals
• Establish financial governance frameworks for IT spending, including approval processes and financial controls to maintain fiscal discipline while adhering towards accounting standards, and regulatory requirements
• Establish Financial Modeling and Scenario Analysis to evaluate different scenarios and assess their potential impact across Asia Pacific
• Introduce financial training and guidance to IT staff and other non-financial stakeholders to enhance their understanding of IT finances and foster better financial management practices

We are looking for an excellent communicator, meticulous and analytical professional

Minimum Requirements:

• Bachelor's degree in Finance, Accounting, or related quantitative field. Other relevant professional certifications (e.g. ACCA, CPA, CFA) can be advantageous.
• At least 5 to 10 years of experience in a similar role as a Business Partner or Finance Manager for an IT department, preferably in a large organization
• Strong business acumen with deep understanding of business processes, operations, and strategic goals and experience with financial planning and analysis (FP&A) is essential
• Familiar with financial regulations, compliance requirements, and reporting standards across Asia Pacific
• Proficiency in financial software and tools, such as enterprise resource planning (SAP ERP) systems, financial planning software, and other applications
• Knowledge/experience in the Shipping/logistics industry will be advantageous

**This role is opened for local employment only

**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

• Assist Project Manager in developing the Project Execution Plan.
• Review tender documents.
• Assist Safety Manager in reviewing & approving all sub-contractor safety documents including method statements, risk assessments & safe work procedures.
• Coordinate works involving various disciplines to ensure smooth execution.
• Assist Project Manager in reviewing contractor documentation e.g. shop drawings, RFIs, material submittals etc.
• Conduct contractor weekly progress and site wide daily coordination meetings.
• Ensure works are being executed as per approved method statements and safe work procedures.
• Assist Project Safety Dept. in the regular site safety walks, daily toolbox talks etc.
• Ensure installation works meet IFE’s quality standards & materials delivered to site meets the project specs.
• Monitor the site progress for all construction works, to provide the PM with daily & weekly reports.
• Ensure works are being executed as per approved construction drawings and specifications.
• Verify contractor progress claims by ensuring claimed volume of work & installed works are aligned.
• Liaise with the local Authorities to ensure the construction works are code compliant.
• Coordinate the final walk-down inspection/handover of all works at site. Execution Subcontracting

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing growth strategies and plans

· Managing and retaining relationships with existing clients

· Increasing client base

· Having an in-depth knowledge of business products and value proposition

· Writing business proposals

· Negotiating with stakeholders

· Identifying and mapping business strengths and customer needs

· Researching business opportunities and viable income streams

· Following industry trends locally and internationally

· Drafting and reviewing contracts

· Reporting on successes and areas needing improvements

· Contacting potential clients to establish rapport and arrange meetings.

· Planning and overseeing new marketing initiatives.

· Researching organizations and individuals to find new opportunities.

· Increasing the value of current customers while attracting new ones.

· Finding and developing new markets and improving sales.

· Attending conferences, meetings, and industry events.

· Developing quotes and proposals for clients.

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

Business Development Assistant Manager Requirements

· Proven working experience as a business development manager, sales executive or a

· relevant role

· Experience in sales, marketing or related fields.

· Strong communication skills and IT fluency.

· Ability to manage multi-task.

· Excellent organizational skills.

· Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

· Proficient in Word, Excel, Outlook, and PowerPoint.

· Comfortable using a computer for various tasks.

· Time management and planning skills

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Overview

Looking for a trustworthy, self-driven and motivated individual to take up the role of Project Manager. You must be resourceful, have basic knowledge of the media industry, able to strategize and work under pressure, and have good people skills. You will be working directly with clients and managing the casting team to deliver top quality work.

Responsibilities

• Business Development: Pitching of company services to prospective clients
• Client Servicing: Handling of quotations and requests
• Scheduling: Planning of schedules and ensuring deadlines are met
• Accounting: Managing the project budget
• Problem Solving: Finding effective solutions to unexpected issues

Requirements

• Background or interest in Media / Film / Production
• Background in Sales / Marketing (qualifications or work experience) preferred
• Very good command of written & spoken English

What We Look For

• Good with numbers
• Hungry for sales
• Ability to think on your feet and solve problems.
• To be resourceful.
• Able to speak and carry yourself well so as to service new and existing clients.
• Able to multi-task and handle multiple on-going projects.

About Us

Hello Group is the premier casting house in Singapore, and focuses primarily on Casting and Talent Management. We have the experience and capability to handle all casting needs, from International films to indie projects, no project is too big nor too small.

We have had the wonderful opportunity to be the Singapore casting team behind blockbuster productions such as "Crazy Rich Asians", "Agent 47", "Equals" and “Westworld Season 3”. We also work alongside networks such as Netflix and HBO, to deliver binge-worthy TV!

View our showreel at youtu.be/vVTVq1ZbpK4

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:-

• Tracking and report service metrics to internal and external stakeholders
• Ensure that services delivered meet service levels agreed.
• Manage and refine the service delivery processes for clients.
• Continuous Service Improvement to achieve service excellence.
• Point of contact for customers as well as internal stakeholders for all operation issues related to service delivery.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident review.
• Translate customer requirements into working instructions for the delivery teams.
• Developing a deep understanding of projects to gain insights into the scope of service delivery
• Incident/Problem/Change management.
• Recommending methods of improvement and seeing that actions are implemented on time for service delivery upgrades
• Build and maintain customer relationships.
• Identify sales opportunities within installed bases and work with business managers to translate them to upsells.

Job Requirements:-

• Degree in Computer Science or computer-related field
• Minimum 5 years of service delivery management experience
• Technical and Security Knowledge (e.g., TCP/IP) is a must.
• Minimum 3 years’ experience in managing technical professionals e.g., server engineers and network engineers.
• Ability to create reports, make recommendation and present findings to customers.
• Certification in Certified Information System Auditor (CISA), Project Management Professional (PMP) would be an advantage.
• Good command of English
• Good communication, presentation and writing skills.
• Pre-sales experience would be preferred.