Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Title: Service Manager (Wholesale for machinery & equipment) ID9039
Location: Ubi
Working Hours:Monday to Friday: 8.30am to 5.30pm
Gross Salary: $4500 to $5500 (with car allowance & Annual Target sales incentive)
Basic Salary: $4000 to $4500 (exclusive of Annual Target sales incentive – 1 to 4 months)
Benefit:
*14 days AL with performance bonus provided
*Office Season Parking is Provided, car allowance and petrol card will be provided
*Transport or vehicle is not necessary, will reimburse if required.

Job Description:
•Lead a team of 10+ technician team
•Management of the Service Department to include the responsibility for the growth of the business and improvement of profitability. This includes, taking service calls, resource scheduling, ensuring correct staffing levels are maintained, generating sales revenue, ensuring margins are suitable, stock and equipment controls, coordination with production staff.
•Assist the General Manager in the development of the Preventative Maintenance business, a specific growth target area of the business.
•Responsibility for the providing of informed and accurate technical advice to potential customers regarding servicing of the Company’s products.
•Assist in the detailing of production paperwork for the correct manufacture of the Company’s Door products as required by the client.
•Effectively negotiate and resolve any disputes in relation to customers, suppliers, or other interested parties that may arise in the normal course of doing business
•Advise the Directors of any matter or incident (including but not limited to product liability), public liability, workers compensation, motor vehicle accident, industrial dispute, criminal or civil action alike) that may involve the company or its insurers incurring some form of liability or may reasonably be of interest to the Directors of the Company.

Requirement:
•Min diploma in Electrical or Mechanical with related technical background that at least 3-5 years experience

Job Description

The Spa Therapist - Manager is responsible for delivering top-notch spa services while overseeing daily operations and ensuring sales targets are met. This role requires a seasoned professional with hands-on therapeutic experience and proven leadership and management skills.

• Provide professional body and foot massage therapies according to spa standards, ensuring each client enjoys a relaxing, high-quality experience.
• Interact with clients professionally, addressing queries and concerns efficiently to maintain a warm, welcoming environment.
• Train and supervise therapists and front desk staff to uphold high service standards and efficient operations.
• Drive sales to achieve branch targets, organize team schedules, and manage spa inventory and supplies.
• Utilize strong HR networking to recruit and onboard new staff, including therapists and front desk personnel.
• Lead and implement marketing strategies, leveraging digital and social media to enhance client engagement and branch visibility.
• Maintain clear communication with management, provide updates, and work closely with the Director to support branch expansion.
• Proven full-time experience as a spa therapist and front desk receptionist, with a strong record of achieving sales targets.
• Able to work weekends and public holidays.
• Positive, cheerful, and customer-oriented
• Strong communication skills to liaise effectively with clients, team members, and management
• Organized, detail-oriented, and driven to meet and exceed branch goals

• Lead strategic planning and day-to-day operations, particularly in relation to buildings and premises by engaging vendor services and maintain their performance.
• Monitor the operations of an organization’s security outfit to ensure effectual performance of duties.
• Ensure the work environment of an organization complies with set health and safety requirements.
• Oversee general staff safety by minimizing exposure to hazards and unsafe conditions.
• Supervise the renovation and repair of damaged building components to ensure proper refurbishing
• Hire and supervise the activities of contractors to ensure they carry out their job responsibilities
• Oversee the management and allocation of space in a building premises.
• Conduct surveys to identify building availability and suitability for lease.
• Carry out financial forecasts to predict potential business opportunities for a company.
• Utilize performance management systems to monitor and determine level of productivity and achievement of set goals.
• Analyze costs of production/supply to identify way to reduce expenses and maximize profits.
• Prepare and manage budgets to achieve set targets and objectives.
• Respond appropriately to emergencies or solve urgent issues arise within manufacturing plant and office building premises in relation to soft and hard facilities management.
• Maintain accurate record of all relevant financial and non-financial details
• Conduct negotiations with vendors and clients to establish the terms, conditions and price of contract services.
• Review operational costs to make appropriate expense adjustments necessary for optimal running of a business.

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Analyze short and long-term forecasting, analyze trends in group inventories & rates to include occupancy, goals, product line and strategic sales goals.
• Analyze and monitor marketing channels, key and other account production.
• Support the hotel and maintain rate parity in all major channels of distribution such as Internet, GDS, CRO, OTA.
• Conduct a weekly Revenue Meeting where the current 90-day booking period is evaluated for proper rate and availability control.
• Update all channels of distribution as needed with rate or inventory restrictions.
• Receive all definite and tentative group bookings and provide the Director of Sales & Marketing with a qualified analysis of how each booking will affect occupancy, average rate and rooms profit.
• Work with each department to develop property-specific strategies to ensure growth.
• Establish proper goals and benchmarks to effectively measure performance.
• Monitor and analyze the competition weekly through competitive shops, internet, news reports to find selling strategies and emerging trends.
• Explore and provide variations in the market mix which would stimulate added revenue without increasing costs.
• Responsible for the maintenance of any software programs which contribute to the management of revenue.
• Skills Knowledge of hospitality sales, marketing and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations and yield management.
• Ability to effectively analyze and use operational, financial, and marketing data to maintain and improve market share/penetration goals.
• Understanding of hotel operations and can associate with their needs through the revenue department.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Bachelor’s Degree in Hotel Administration / Revenue Management / Business or related field.
• At least 5 years of progressive experience in revenue management within the hotel industry.
• Extensive knowledge of revenue management systems and distribution tools.
• Excellent leadership skills and ability to manage the Revenue and Reservations team effectively.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

• Lead strategic planning and day-to-day operations, particularly in relation to buildings and premises by engaging vendor services and maintain their performance.
• Monitor the operations of an organization’s security outfit to ensure effectual performance of duties.
• Ensure the work environment of an organization complies with set health and safety requirements.
• Oversee general staff safety by minimizing exposure to hazards and unsafe conditions.
• Supervise the renovation and repair of damaged building components to ensure proper refurbishing
• Hire and supervise the activities of contractors to ensure they carry out their job responsibilities
• Oversee the management and allocation of space in a building premises.
• Conduct surveys to identify building availability and suitability for lease.
• Carry out financial forecasts to predict potential business opportunities for a company.
• Utilize performance management systems to monitor and determine level of productivity and achievement of set goals.
• Analyze costs of production/supply to identify way to reduce expenses and maximize profits.
• Prepare and manage budgets to achieve set targets and objectives.
• Respond appropriately to emergencies or solve urgent issues arise within manufacturing plant and office building premises in relation to soft and hard facilities management.
• Maintain accurate record of all relevant financial and non-financial details
• Conduct negotiations with vendors and clients to establish the terms, conditions and price of contract services.
• Review operational costs to make appropriate expense adjustments necessary for optimal running of a business.

Job Summary:

The Operational Manager is responsible for overseeing the day-to-day operations of

Hillmor D Cuisine, ensuring smooth functioning and high-quality customer service. This

role involves managing staff, inventory, and finances, as well as ensuring compliance

with health and safety regulations. The Operational Manager will play a key role in

improving efficiency and maintaining a welcoming, clean, and vibrant environment for

both customers and employees.

Responsibilities:

1. Manage and oversee all aspects of daily operations, including staff scheduling,

inventory control, equipment maintenance, and vendor relations.

2. Hire, train, supervise, and develop staff to deliver excellent customer service.

Conduct regular performance evaluations and provide feedback. Address staffing

needs, including disciplinary actions if required.

3. Maintain high levels of customer satisfaction by ensuring timely, courteous, and

efficient service. Handle customer complaints and resolve issues swiftly.

4. Monitor and manage daily sales, budgets, and expenses. Oversee cash handling,

prepare financial reports, and ensure accurate record-keeping. Identify areas for

cost reduction and operational efficiency.

5. Monitor stock levels and order supplies as necessary, ensuring that products are

fresh and available. Work with suppliers to negotiate pricing and contracts.

6. Ensure the coffee house complies with all local health and safety regulations.

Maintain cleanliness and sanitation of the facility at all times. Conduct regular

health and safety checks.

7. Work with the marketing team to execute promotional campaigns, loyalty

programs, and community engagement initiatives. Analyse customer feedback to

improve the overall experience.

8. Ensure consistent quality in coffee preparation, food presentation, and overall

service. Monitor standards and work closely with baristas and kitchen staff to

maintain quality.

9. Handle any operational challenges that arise, such as staffing issues, equipment

breakdowns, or unexpected customer demands, with professionalism and

efficiency.

Qualifications:

1. Proven experience in a managerial or supervisory role, preferably in a café,

restaurant, or hospitality environment.

2. Strong leadership and team management skills.

3. Excellent customer service skills and the ability to resolve conflicts professionally.

4. Knowledge of health and safety regulations within the food and beverage

industry.

5. Proficiency in financial management, including budgeting and inventory control.

6. Ability to multitask and work in a fast-paced environment.

7. Strong organisational skills and attention to detail.

8. Passion for coffee and food service, with a focus on delivering high-quality

products.

• Lead strategic planning and day-to-day operations, particularly in relation to buildings and premises by engaging vendor services and maintain their performance.
• Monitor the operations of an organization’s security outfit to ensure effectual performance of duties.
• Ensure the work environment of an organization complies with set health and safety requirements.
• Oversee general staff safety by minimizing exposure to hazards and unsafe conditions.
• Supervise the renovation and repair of damaged building components to ensure proper refurbishing
• Hire and supervise the activities of contractors to ensure they carry out their job responsibilities
• Oversee the management and allocation of space in a building premises.
• Conduct surveys to identify building availability and suitability for lease.
• Carry out financial forecasts to predict potential business opportunities for a company.
• Utilize performance management systems to monitor and determine level of productivity and achievement of set goals.
• Analyze costs of production/supply to identify way to reduce expenses and maximize profits.
• Prepare and manage budgets to achieve set targets and objectives.
• Respond appropriately to emergencies or solve urgent issues arise within manufacturing plant and office building premises in relation to soft and hard facilities management.
• Maintain accurate record of all relevant financial and non-financial details
• Conduct negotiations with vendors and clients to establish the terms, conditions and price of contract services.
• Review operational costs to make appropriate expense adjustments necessary for optimal running of a business.

Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Support Interactive Panel Set up
• Any other task assign by Superior

Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

Job Description & Requirements

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

Job Description & Requirements

* Managing the planning and design stages of construction projects.

* Contributing technical expertise to project drawings and designs.

* Performing cost calculations and preparing financial projections.

* Liaising between contractors, subcontractors, vendors, and suppliers.

* Overseeing construction engineering processes.

* Performing regular tests on materials and procedures to ensure compliance with industry regulations.

* Ensuring that the construction project is completed on time and within budget.

* Documenting processes and keeping detailed construction logs.

* Presenting construction project progress updates to clients and senior managers.

Responsibilities:

• Manage, oversee daily operation and ensure compliance to operations standards and procedures
• Responsible for the scheduling of work and the appropriate allocation of duties to staff
• Manage and maintain operational records which include inventory, sales and cash on hand reports
• Supervise and direct staff to guarantee customer satisfaction in regards to quality, sanitation and service
• Ensure consistent high quality of customer service
• Maintain professional image, including cleanliness, proper uniforms, and appearance standards
• Attend to customers’ needs and respond to complaints promptly, understanding service recovery and applying when needed
• Ensure smooth day to day operations

Requirements:

• Minimum 2 years of relevant experience
• Possess strong interpersonal skill, positive attitude, pleasant personality, and social intelligence
• Strong leadership skills, highly organised and able to multi-task
• Independent, result-oriented and resourceful
• Responsible, honest, flexible
• Excellent oral and written communication skills

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Description & Requirements

Duties and Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Delivering superior food and beverage service and maximizing customer satisfaction

· Responding efficiently and accurately to restaurant customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

· Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

· Manage the external food hygiene consultant, and the resulting reports

· Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

· They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

· Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

· Proven customer service experience as a operation manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software, like OpenTable and Peach Works

· Strong leadership, motivational and people skills

· Acute financial management skills

· B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Responsibilities:

• Supervise household staff (e.g., helpers, chef, drivers), ensuring they perform their roles to a high standard and providing necessary training and guidance.
• Ensure high standards in the daily operations of the household, including cleanliness, maintenance, decor, and security.
• Manage household guests and visitors, ensuring a warm and professional experience.
• Handle household administrative tasks, such as organizing documents, scheduling, and maintaining an efficient household office.
• Oversee household budgets and negotiate with suppliers to procure necessary household items and services.
• Plan and organize household events, ensuring that necessary supplies are procured and logistics are managed.

Job Requirements:

• Proven experience in managing household operations, especially for landed properties, and in overseeing household staff in an executive's residence.
• Strong leadership and team management skills to effectively supervise household staff.
• Excellent communication skills and a customer service-oriented mindset, with the ability to liaise comfortably with staff and vendors.
• Experience managing the residence of a CEO or similar executive, including direct oversight of household staff.
• Ability to adapt to various household demands, manage multiple tasks efficiently, and handle sensitive matters professionally.
• Experience in negotiation and management for household services and procurement.
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking staff is preferred.

Additional Skills:

• Knowledge or experience in child care and educational activities is an advantage.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Roles & Responsibilities

Job Objective/s

· Sets direction and for Construction product improvement to maintain product relevance and competitiveness in our market.

· Provide guidance and oversight to the product engineering group. Provide support to sales and marketing.

Duties and Responsibilities:

1. Define and get approval for product development/improvement plan.

2. Set and execute improvement goals for product engineering group to be in line with company objectives.

3. Assign improvement projects to product engineers and ensure on time completion of projects.

4.. Plays a facilitating role to the product engineers to enable smooth completion of assigned projects.

5. Set and achieve customer satisfaction index.

6. Develop and maintain customer survey forum to gather customer feedback on customer product requirements.

7. Seek regular customer feedback for product requirements and attain total customer satisfaction.

8. Lead in product customization projects.

9. Construction Technical Marketing

10.Generate materials for target marketing for the identified markets/companie

All other duties reasonably assigned.

Qualification Guidelines:

Minimum Education:

Degree

Minimum Experience

· Minimum 10 years’ working experience with technical background in Construction Industry, technical and marketing application sales in and Projects, Sales, and able to commuication with the supplier, and sales team, and also able to work Indpentally as a team player, and also able to leading as a team, with relavant filed construction firm.

* Construction Specific Knowledge / Skills.

· Can communicate in English & Mandrain, Write, Listen, & ETC.

· Understand the basic business policies and Construction Management.

Job Description:

• · Processing Subcon Invoices
• · Updating UAT (User Acceptance Testing) to system
• · Purchasing Extended Warranty
• · Support sales team on order processing, and delivery arrangement
• · Assist customers in pre and after-sales support
• · Attend to sales enquiries via email phone call
• · Assist other task given by Manager
• · Able to perform repetitive tasks; good communication and organizational skills, attention to details, a team player and possess a positive working attitude

• Project Planning - develop project plans, including scope, budget, and timelines after discussion with the Business Units (BU)
• Consultants’ management: assemble and lead the appointed consultant team, including interior designer, architect, engineers.
• Budget management: create and manage the project budget, and ensuring project cost is within budget.
• Schedule management: ensure milestones are met and project on schedule.
• Design and Engineering: advice on mechanical design of A&A works of other projects within the BET team.
• Communication - Continuous reporting to BU of project progress, costs, and any concerns
• Documentation - maintain proper project documentation.
• Problem solving: address and resolve any technical or logistical issues that arise during the project.

Roles & Responsibilities:

• Overseeing all aspects of construction projects, including planning, scheduling, budgeting, and execution.
• Managing project teams, including subcontractors and suppliers, to ensure efficient and effective operations.
• Ensuring compliance with building codes, safety regulations, and quality standards.
• Collaborating with clients, architects, engineers, and other stakeholders to ensure project success.
• Resolving conflicts and disputes that may arise during the construction process.
• Preparing regular progress reports and financial updates for management.
• Monitoring project progress and identifying potential risks and issues, taking proactive steps to mitigate them.

Qualifications and Skills:

• Minimum Bachelor's degree.
• Minimum of 3-5 years of experience in construction management.
• Proven track record of successful project delivery.
• Excellent organizational and time management skills.
• Proficient in construction management software and tools.
• Strong leadership and communication skills.

Job Title: Front of House Assistant / Managerr (ID4623)
Location: Near Bencoolen MRT
Working Hours: 6 days 10 hours per day
Salary: $2800-$3200

Key Responsibilities:
• Lead the front-of-house team to provide a warm, welcoming, and memorable experience for all guests.
• Recruit, train, and manage a dynamic front-of-house team, including servers, hosts, bartenders, and support staff.
• Set and maintain impeccable service standards, ensuring that guests receive prompt, attentive, and personalized service.
• Oversee the reservation system and seating arrangements to optimize table turnover and guest satisfaction.
• Foster clear and effective communication between front-of-house and back-of-house teams to ensure smooth operations.
• Handle guest inquiries, feedback, and concerns with professionalism and a commitment to resolving issues swiftly.
• Possess in-depth knowledge of the menu and beverage offerings, and train staff to provide informed recommendations to guests.
• Ensure consistency in food and beverage presentation and service quality.
• Create and manage staff schedules to meet operational needs and labor cost goals.
• Monitor inventory levels of front-of-house supplies, including glassware, linens, and service equipment.
• Implement strategies to enhance guest satisfaction and maximize revenue through upselling and suggestive selling techniques.
• Continuously train and develop front-of-house staff to enhance their skills and elevate the guest experience.
• Skillfully manage POS systems, cashless devices, and delivery platform devices.
• Accurately tally sales and cash at the close of each day.

Requirements:
• Proven experience in front-of-house management or a related hospitality leadership role for a minimum of 3 – 5 years
• Strong knowledge of restaurant operations, including service standards, reservations, and guest relations.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale (POS) systems and restaurant management software.

The Sales Manager is responsible for driving revenue growth by acquiring new clients and expanding business with existing clients within the general cleaning services sector. This includes securing contracts for cleaning public areas, offices, and factories. The successful candidate will possess a strong sales acumen, industry knowledge, and a proven track record of achieving sales targets.

Responsibilities

• Develop and implement a comprehensive sales strategy to achieve revenue targets.
• Identify, qualify, and pursue new business opportunities within the target market.
• Build and maintain strong relationships with potential and existing clients.
• Prepare and deliver persuasive sales presentations and proposals.
• Negotiate contracts and close deals.
• Conduct market research to identify trends and opportunities.
• Manage sales pipeline and forecast sales accurately.
• Provide regular sales reports and analysis.
• Collaborate with the operations team to ensure seamless service delivery.
• Participate in industry events and networking activities.

Requirements

• Proven sales experience in the cleaning or facilities management industry.
• Strong understanding of the general cleaning services market in Singapore.
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Strong negotiation and closing skills.
• Self-motivated and results-oriented.