• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

A Cleaning Service Manager in Singapore oversees the management and coordination of cleaning services provided to clients in various sectors such as residential, commercial, and industrial environments. Their responsibilities extend to ensuring the delivery of high-quality cleaning services, managing cleaning teams, maintaining compliance with local regulations, and optimizing the operations of cleaning services. Here's a breakdown of key duties and responsibilities of a Cleaning Service Manager in Singapore:

1. Staff Management and Supervision

• Hiring and Training: Recruit, train, and onboard cleaning staff, ensuring they understand cleaning protocols, safety standards, and customer service expectations.
• Team Leadership: Supervise cleaning teams and ensure they are performing their duties efficiently and professionally.
• Scheduling and Shift Management: Develop and manage work schedules, ensuring adequate staffing levels for various shifts and client needs.
• Performance Monitoring: Evaluate employee performance, provide feedback, and take corrective actions when needed.

2. Quality Control and Service Delivery

• Inspections: Conduct regular site inspections to ensure that cleaning standards are being met and maintain cleanliness and hygiene levels.
• Client Satisfaction: Ensure that all cleaning services meet or exceed client expectations and handle customer feedback or complaints effectively.
• Service Customization: Tailor cleaning services to the specific needs of different clients, whether they are residential, corporate, or industrial.

3. Operational Management

• Inventory and Supplies: Oversee the procurement, management, and maintenance of cleaning supplies and equipment.
• Equipment Maintenance: Ensure that cleaning tools and machines are in good working condition and arrange for repairs or replacements as needed.
• Cost Management: Monitor operational costs, including staff wages, cleaning supplies, and equipment, to ensure efficient resource utilization and minimize waste.

4. Compliance and Safety

• Regulatory Compliance: Ensure adherence to local laws and regulations related to health, safety, and environmental standards, including waste management and disposal.
• Health and Safety: Implement and enforce safety protocols to prevent accidents and injuries, such as the proper handling of cleaning chemicals and equipment.
• Training on Safety Standards: Conduct regular training on workplace safety and cleanliness for staff, ensuring compliance with Singapore's Workplace Safety and Health (WSH) regulations.

5. Client and Relationship Management

• Client Communication: Serve as the primary point of contact for clients, responding to queries, resolving issues, and maintaining positive relationships.
• Contract Management: Manage and renew service contracts, ensuring terms are met and renegotiating as necessary.
• Proposals and Negotiations: Prepare quotations for potential clients, negotiate service terms, and close contracts.

6. Administrative and Reporting Duties

• Reporting: Maintain records of services rendered, customer feedback, inventory usage, and staff performance.
• Budget Management: Prepare and monitor the cleaning department’s budget, reporting on financial performance.
• Documentation: Keep accurate documentation on cleaning schedules, customer agreements, and any incidents that may arise.

7. Business Development and Growth

• Expanding Client Base: Actively seek new business opportunities and client referrals to grow the company's customer base.
• Promotions and Marketing: Coordinate marketing activities to promote the company’s cleaning services in Singapore.
• Trend Monitoring: Stay updated on industry trends and innovations in cleaning technologies or green cleaning practices, and implement new solutions to improve services.

Skills and Qualifications:

• Experience: At least 3-5 years in a managerial role within the cleaning industry or a related field.
• Leadership: Strong leadership and interpersonal skills to manage teams and build customer relationships.
• Organization: Excellent organizational and time-management abilities.
• Problem-solving: Ability to address and resolve issues effectively, from client complaints to operational inefficiencies.
• Communication: Clear communication skills for interacting with clients, staff, and suppliers.
• Technical Skills: Knowledge of cleaning equipment, supplies, and cleaning techniques.
• Compliance Awareness: Familiarity with the regulatory framework and safety standards in Singapore.

Industry-Specific Requirements:

• Certifications: Depending on the type of cleaning services offered, a Cleaning Service Manager may be required to hold certifications in cleaning management or safety, such as the Workplace Safety and Health (WSH) Certification or ISO 9001 for quality management.
• Language Skills: Proficiency in English is often required, and knowledge of other languages such as Mandarin may be beneficial when dealing with clients in Singapore’s multicultural environment.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Description

• Industry/ Organization Type: Electrical Equipment Manufacturer/ Production
• Position Title: Sales & Marketing Manager
• Working Location: Ubi
• Working Hours: Monday to Friday, 8.30 am – 6 pm
• Salary Package: Basic + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for the sales and business development for the assigned area
• Develop and implement sales and marketing plans and strategies to achieve sales result
• Participate actively in commercial and technical clarification based on customer requirement
• Work closely with customers and design engineers to specify the products
• Actively explore business opportunities and expand market share

APPLY NOW!!!

• Minimum Diploma in Electrical / Electronics Engineering
• At least 5 years of sales experience and good contacts in the Marine/ Oil & Gas/ Petrol Chemical/ Utilities/ Power Plants Sector
• Possess own transport

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69213 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

Sales Enablement

• Create and manage sales enablement materials, including product demos, pitch decks, case studies, and competitive intelligence to empower the sales team
• Lead cross-functional collaboration with product management, customer strategy, marketing, and sales teams to ensure a seamless flow of product updates, feedback, and insights that influence both product development and sales strategies
• In conjunction with customer strategy, conduct ongoing market and competitive analysis to understand customer needs, market trends, and the competitive landscape, providing insights that shape sales positioning and tactics
• Collaborate with product and sales to deliver product positioning, key differentiators, for new product launches, to ensure effective and aligned communication across channels (events, presentations, marketing collateral)
• Oversee Asia requirements and process to utilize the Center of Excellence for creative assets from concept to final product to support all go-to-market activities for product launches
• Prioritize creative briefing and creative requests in line with product roadmap planning
• Proactively take inventory of the current set of creative marketing assets, ensuring assets in use follow brand guidelines and increase awareness for all lines of business. Ensure marketing assets are attractive and resonate with our target audience.
• Prioritize digital asset management for both sales teams and their customers via our sales enablement platform (Highspot) and our customer portal
• Plan and support internal training sessions for Asia commercial teams

Planning and Execution

• Drive product marketing support for an ever-evolving product roadmap
• Use excellent organizational skills to map detailed lists of assets required to support every product on the roadmap
• Proactively drive marketing planning with product and sales teams in the region
• Manage a dynamic product launch schedule against a timeline

Customer Marketing & Events

• Cultivate and manage positive relationships with customers across the region
• Developing strategic customer and product value propositions, messaging that map to our product roadmap that resonates with our target audience.
• Concept and coordinate creative approach, strategy and execution of multi-channel email and social media campaigns that resonate with Asia L&W customers
• Strategic planning, execution, and management of high-impact events, ensuring seamless operations, stakeholder alignment, and measurable outcome
• Coordinate and align cadence for customer comms with sales and customer strategy, with an emphasis on consistency and roadmap alignment

Stakeholder Management

• Keep stakeholders informed about marketing initiatives, progress, and performance through regular updates and clear reporting.
• Actively seek input from key stakeholders (such as sales, customer product, and leadership) to ensure marketing efforts are aligned with their priorities and objectives.
• Collaborate with cross-functional teams to ensure alignment of messaging, and position reflects the overall vision and goals of the organization
• Set realistic goals and timelines, and addressing any concerns or objections to ensure buy-in and support from all relevant parties

Digital Marketing

• Enhance online visibility for good news, product launches, and partnerships in the region through the following:

1. Develop and coordinating social media content for sales reps and the official corporate account, with an emphasis on LinkedIn
2. Help lead adoption of emerging technologies and platforms to accelerate L&W digital programs

Requirements

• 10+ years of experience in a professional marketing function, i.e., Product Marketing, Casino Game Marketing, Brand Management, Product Sales, etc.
• Strong knowledge of the business and long-term strategic goals
• Ability to analyze external factors influencing product performance
• Strong project management and leadership skills
• Demonstrated ability to work effectively in a diverse work group
• Excellent written, verbal, and interpersonal skills
• Ability to multi-task
• Strong problem-solving skills
• Strong analytical skills

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company's online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruiment-focused marketing to build a strong employer brand and attract qualified candidates.

• Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.
• Team Leadership: Lead, mentor, and manage the marketing team to ensure high performance and professional growth.
• Brand Promotion: Oversee brand positioning, messaging, and campaigns to strengthen brand presence in the market.
• Customer Acquisition: Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.
• Social Media Management: Develop and execute social media strategies across various platforms to engage with target audiences, increase brand awareness, and drive traffic.
• Digital Advertising: Plan, execute, and optimize digital advertising campaigns (e.g., Google Ads, social media ads) to achieve marketing objectives and maximize ROI.
• Market Research: Analyze market trends, customer behavious, and competitive landscape to inform strategy and decision-making.
• Performance Tracking: Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.
• Collaboration: Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

• General nursing duties - dispensing medications, basic blood taking skills, injection
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.
• 5.5 days work week.

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

• Oversees audit planning, field work, and audit reporting; prepares reports, and communicates findings and recommendations to management.
• Review audit work papers prepared by the audit staff to ensure compliance with the firm's audit methodology.
• Responsible for the daily supervision of audit staff and responsible for the development of audit staff and the completion of performance evaluations.
• Excellent communications skills, strong analytical and problem solving skills.
• Technically-sound and committed with good positive working attitude.
• Able to perform under pressure in fast-paced working environment.

Job Description:

• Responsible for growth in market share within assigned sales territory
• Manage customers' expectations with quick response to customers' queries
• Provide technical consultation to customers' requirements
• Develop and manage relationship with customers
• Prepare costing, quotation, and technical proposal
• Support and lead assigned projects
• Develop and identify business potentials
• Perform market potential analysis and competitor analysis
• Propose and implement sales strategy to meet company's growth and revenue plan
• Maintain close communication with Regional Key Account Management to align regional strategies
• Other duties or projects, as assigned

Job Requirements:

• Diploma / Degree in Electrical Engineering/Electronics or Business Management or its equivalent
• 5 – 7 years’ experience in automotive electronics industry. Preferably with business development and sales experience
• Sales / Business development experience in automotive industry in S.E.A region
• Ability to listen and pro-actively react to customer questions and requests
• Goal-oriented and extremely hard working
• Self-driven, independent and enthusiastic to succeed
• Capable of collaborating with teams and achieving results
• Excellent presentation, oral and written communication skills
• Proactive, extrovert personality, team player & goal focus
• Ability to work under pressure in a structured environment
• Willingness to travel

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 [email protected]. Shortlisted candidates will be contacted for a discussion.

DUTIES & RESPONSIBILITIES

· Ensure the smooth running and operations of the outlets

· Oversee new outlet setups and closure of existing outlets

· Conduct orientation and training

· Motivate and train outlet managers, supervisors, and counter staff to be efficient and team-players

· Facilitate compliance with legislative and regulatory requirements

· Foster service innovation

· Identify and establish internal and external stakeholder relationships

· Implement loss/risk prevention

· Lead team with service vision and to implement change

· Manage site/outlet and equipment maintenance updates

· Provide information for management decision making

· Provide quality control for service

· Responsible for general operations of all outlets/kiosk

· Manage operational manpower

· Plan, Implement and enforce all operations SOP

· Ad-hoc projects as required

REQUIREMENTS:

· 2 to 3 years’ experience in F&B retail take away concept; confectionary preferred

· Local Diploma/ Foreign Degree required

· Basic computer literacy including MS Word and Excel

· Action orientated; committed and reliable

· Takes initiative to solve issues or offer alternatives

We seek an experienced and motivated construction project manager to join our dynamic team. As a construction project manager, you will be responsible for planning, coordinating and managing construction projects for our firm.

Your responsibilities will include developing and managing project budgets, creating detailed schedules and overseeing resource allocation to ensure optimal execution. You will conduct regular site inspections, review construction plans and specifications, identify potential risks, implement proactive measures to mitigate them and verify that all the work is performed to the highest quality standards.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 10+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations of Singapore.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.
• Fluent in Mandarin and English.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in Singapore.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Responsibilities:

· To manage a team of Technical Development Engineers in new development of the DC Chargers as well as the Controller cards

· To guide and advise the Development Engineer in the development and design the DC Charger/AC & DC Distribution Board base on customers requirement using Chloride Proprietary Cards

· To work with production team in fabricating the DC Chargers and provide technical support/manual/test sheet for quality check

· Comfortable in working with Customers to provide help in their design specification when require

· To work with contractor on new development of Chloride product on product improvement or market expansion

· Liaise with component/cabinet suppliers and provide costing for the DC system to the sales team.

· To manage the technical support for new DC Chargers design locally and overseas.

· Attend meeting or participate in customers/distributors together with Sales Manager on upgrade/technical clarification/site demo etc.

· To manage the cost saving development and design of the DC Chargers without the compromise of product quality and reliability.

· To manage the draftsman and advise on the work on circuitry design, component specification and setting parameters for client approval.

· Assist Sales Manager in Tender participation by providing technical support on DC system.

Requirement:

· Min. Diploma in Electronics/Electrical Engineering

· Strong power electronic background will be an advantage

· Disciplined, Aggressive, Strong Presentation, Communication & Negotiation Skills

· Preferably having at least 5 years experiences in electronic design

· Class 3 license required

· Good inter-personal skill to work with colleagues, designing and production staff.

· Ability to start work within short notice preferred

· Able to travel to Asia Pacific countries for Technical Support/meeting/demo etc.

Responsibilities:

• Coach internal development teams to apply Agile principles and practices for delivering business value.
• Evaluate and recommend agile software engineering practices to the team.
• Remove impediments or guide the team in doing so.
• Build a trusting and safe environment emphasizing problem-solving and open communication.
• Improve transparency, radiate information, and over-communicate effectively.
• Enhance the development team’s velocity at a sustainable pace.
• Educate and support the Product Owner in product backlog refinement, vendor management, and stakeholder engagement.
• Adhere to the Agile Software Development Manifesto.

Experience and Skills Needed:

• Minimum 3 years of experience in an agile environment as a full-stack developer or technical lead.
• Certified Scrum Master with at least 2 years of experience in a Scrum Master or equivalent software delivery role.
• Excellent stakeholder engagement and communication skills.
• Familiarity with Atlassian products, Scrum, LeSS, Kanban, design thinking, and workshop facilitation is advantageous.
• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines.

• Oversee and keep track of project progress and identify possible delay events with mitigations solution such as re-sequencing of work etc
• Lead the construction team for all site activities
• Plan ahead and lead /coordinate all subcontractors
• Coordinate with Site Safety Team to ensure compliance with workplace safety regulations
• Review and comment subcontractor’s construction plans and programs
• Present to Client and Consultants for weekly report, site progress and planning
• Liaise with Clients, Consultants to resolve site issues

Job Requirements:

• Degree in Architecture/ Civil/ Structural Engineering or equivalent
• At least 15 years of relevant site experience for building projects with structural steel and precast, inclusive of projects with similar scale & complexity
• Familiar with Singapore Codes and Practices
• Candidate who experience in the construction/management of the following is preferred
• 50m lap pool of more than 1.2m depth
• local experience with deep excavation (6m or more)
• long span structural steel (30m or more)
• pedestrian Overhead Bridge
• projects along water courses, including waterways or water bodies
• sport and recreation facilities and/or institution projects
• Location : Punggol (Near MRT)
• Project : Sports Centre

Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Minimum 3 years of managerial experience in lounge environment
• Hotel industry experience is preffered
• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

Responsibilities:

• Lead large-scale, complex projects with strategic importance, ensuring that they align with the organization’s goals and objectives.
• Oversee and manage project execution, from planning through to delivery, including scope management, budgeting, risk management, and quality assurance.
• Act as the primary point of contact for senior stakeholders, ensuring that their needs are understood and met.
• Lead cross-functional teams, ensuring collaboration between business analysts, solution architects, IT infrastructure engineers, and other team members.
• Manage audits and compliance processes, ensuring that all project activities meet security, governance, and resilience requirements.
• Develop and maintain strong relationships with key stakeholders to ensure continued project success and support for future initiatives.

Experience and Skills Needed:

• More than 7 years of Project Management experience, with significant experience leading large-scale, complex software development projects.
• In-depth experience with Agile methodologies and leading Agile project teams.
• Strong leadership skills, with the ability to influence, inspire, and manage teams to achieve project objectives.
• Proven experience in managing project audits, compliance, and quality management systems.
• Advanced communication skills, with the ability to effectively manage stakeholder relationships and present to senior executives.
• Project Management certifications (CITPM, COMIT, PMI) are highly preferred.

Job Description & Requirements

To lead, manage and ensure day to day smooth operations at all cafes and kiosks, Support daily operations: Perform cashiering duties, inventory stocking, recording and merchandising in accordance to Company Standard Operations Procedures (SOP)

• Manage, supervise, train and lead staffs to ensure best service quality.

Build and maintain cordial relationships with customers

• Maintaining cleanliness of store base on SFA standards and regulations & Maintain standard of quality, high level of store sanitation & cleanliness in the outlet to Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements without compromise.

• Inventory management (ordering, organising and maintaining a healthy inventory) & Ensure various stocks are available for daily use in the store

• Daily opening and closing of accounts during each shift

• Administer Staff Records & Scheduling of roster

• Other duties as per assigned by OM.

BitDATA Exchange is growing our institutional sales team and looking for passionate, driven individuals with experience liaising with institutional clients.

This role will leverage relationship development and account management skills, process creation and management ability to educate, introduce and inspire new investment with major institutional clients and high-net-worth individuals from a global market.

What you will do:

· Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)

· Expanding the relationships with existing customers by sustained communication, understanding of their needs

· Building key customer service processes and systems, formulating management rules, and tracking the status of key customers

· Analysis of user behaviour, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions

The Candidate:

· At least 3 years of working experience in sales and client services function with an international financial background in banking, investment etc.

· Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks etc.

· Strong communication, ability to be flexible in various situations, excellent relationship maintenance and sales skills, and ability to work under pressure.

· Detail-oriented, results focused individual who can work with minimal supervision.

· A good understanding of assets/ blockchain space.

· Good proficiency of English, and conversational Mandarin is required to liaise with counter parties.

Conditions

• Be a part of the future of finance technology

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Competitive salary and commission structure

• Hybrid work arrangement

About the role

We're looking for an experienced Product Manager with a bent for solving technical problems and an equally strong ability to drive business strategy and communicate to any audience.

You will lead core parts of our fintech platform that will help to accelerate digital businesses. You will be responsible for the vision, strategy and execution of all initiatives that will ensure our customers get the most value out of our fintech products.

You will be responsible for understanding the motivations and business requirements of our customers and their end-users, and to ensure that our product offering exceeds their expectations, driving towards our company mission of providing equal financial opportunities to everyone.

You will support and mentor other product managers on the team, providing regular guidance and feedback. You will be a role model for others to emulate and set high standards for those around you.

What you'll be doing

• Work closely with the Card Issuing lead and other product managers to discover, ideate, develop and launch growth opportunities and customer-centric products in Singapore and Indonesia;
• Identify market opportunities and establish the product vision and strategy for a brand new product line;
• Understand user needs and gather product requirements to build a world-class card issuing platform;
• Write and review product specifications to scope out new products in detail;
• Build alignment across product teams, cross-functional partners (e.g. Marketing, Operations, Business Development, Compliance, etc.) and the Leadership team;
• Develop and prioritize the product roadmap;
• Document user stories and mockups using collaboration tools like Notion, Figma, and Whimsical;
• Define metrics to measure the health and success of our card issuing platform;
• Work closely with developers to design and conduct user acceptance test cases;
• Drive product development with a world-class team of engineers and designers.

What we're looking for

• You have at least 3 years of experience in Product Management;
• You have the ability to quickly absorb technical concepts and communicate them to a non-technical audience;
• You have a proven track record of delivering measurable results for both users and business;
• You have strong problem solving skills and the willingness to roll up one’s sleeves to get the job done;
• You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests;
• You are just as comfortable whiteboarding a completely new experience as you are optimising an existing flow, and you know when to do which;
• You care deeply about getting the details right in order to ship a best-in-class product;
• You know how to influence people to get things done across any function. People love working with you;
• You are outspoken and have the ability to communicate/escalate concerns and facilitate the right stakeholders in a discussion before they become issues;
• You are comfortable working in a tech environment with the ability to coordinate across several functions (Product, Engineering, Business Operations, Compliance, Marketing, Design, Business Development);
• You have strong written and verbal communication skills.

• Job Responsibilities

Tabulate financial reports (lost/shortage/dispute/revenue/reports)
Control inventories and report shortage
Analyze operational problems & establish procedures to alleviate challenge
Develops and implements cost saving and profit enhancement measures.
Performs daily inspection of logistic store, ensuring that inventory are accurately tracked and stored.
Supervises the work of the Minibar controllers and manage all members of the team.

• Job Requirements

Education & CertificationMinimum education with Diploma in hospitality; Degree in any field is an advantage
Possess food hygiene and safety certification
ExperienceMinimum 2-3 year in a guest service / food and beverage management role, preferably in a hospitality organization
Other PrerequisitesAble to work on rotating shifts, weekends & public holidays
Possess a well-groomed, professional appearance

Location: Ang Mo Kio

• Conduct market research to identify new opportunities for sales
• Set up meetings with potential clients
• Conduct presentations on products and services to proposed solutions to clients leading to deal closure.
• Reporting of sales forcast and performance
• Participate in exhibitions, conferences or external events.
• Handle customer complaints or objections or feedbacks
• Work with pre-sales, delivery , support, partner alliance, and marketing team for improvements.

Requirements:

• At least 5 years of experience in Sales and leading a team.
• Experience in Government and/or Enterprise sector will be an added advantage.
• Technical hands-on experience in delivering IT services
• Hands-on experience with Salesforce software is a plus
• Excellent communication skills and relationship building skills.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Candidate should have prior experience in satellite or telecommunication equipment and services.
• Must have experience managing partners across the APAC region.
• Capable of managing existing accounts while also expanding into new markets.
• Willing to travel frequently within Southeast Asia for 3 to 4 days at a time.
• Looking for a young and dynamic individual to drive sales growth, develop strategic partnerships, and shape the company’s sales strategy.
• Should focus on building a strong client network and maintaining key customer relationships within the organization.

Requirements:

• Bachelor’s Degree in Marine Engineering or related field.
• 3 years of sales experience in the maritime industry is essential.
• Strong customer service skills and the ability to communicate effectively internally and externally are necessary.
• Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software is highly desirable.
• A proven track record of meeting deadlines through initiative and a proactive approach is required.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved