Key Account Manager | ISO tanks | Logistic Industry | Harbourfront

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront Tower 2
• Salary: $5,000-$7,000 (With AWS only, no bonus)

Requirements:

• Diploma or equivalent qualification
• Minimum 5 years experience in ISO tanks with proven records

Jobs Scope:

• Building and nurturing strong relationships with key clients, understanding their needs, and providing excellent customer service
• Identify and target potential customers to generate new leads and sales opportunities
• Developing strategies to expand business opportunities within existing accounts, identifying upsell and cross-sell opportunities, and achieving revenue targets.
• Creating account plans to outline goals, objectives, and action steps for maximizing client satisfaction and driving business growth.
• Acting as the primary point of contact for key accounts, facilitating effective communication between clients and internal teams, and coordinating resources to deliver on client expectations.
• Addressing related concerns, resolving issues, and finding solutions to ensure client satisfaction and long-term partnership.
• Monitoring industry trends, competitor activities, and market conditions to identify potential risks and opportunities for key accounts.
• Other ad-hoc duties and initiatives assigned.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description:

• Yearly roadmap planning with all stakeholders.
• Managing project and BAU financial for the country.
• Accountable of end-to-end delivery of assigned releases.
• Defining the end-to-end release plan and communicate to all the stakeholders.
• Track and deliver release as per release plan.
• Work with partners and negotiate to align their schedule against DBS release schedule.
• Manage the engagement of delivery resources for projects.
• Actively manage and influence a range of stakeholders (e.g. delivery managers, vendor partners and business stakeholder). including negotiating hard deadlines, delivery issues, critical success factors, pushing back on what cannot be delivered, foreseeing issues and proactively discussing them with stakeholders and escalating issues as appropriate to resolve them effectively.
• Manage and mitigate the release risks
• Manage the DBS change management process for every release.
• Constantly measure the project development and provide solutions for complex situations that impacts the progress.
• Deliver stable solutions, enable production handover and ensure appropriate support and ownership in place for all delivery.
• Capacity planning for the ongoing new release and upcoming releases.

Requirements:

• Degree in Computer Science, Software engineering similar technical field of study or equivalent practical experience.
• Must have minimum 10 years’ experience working in project delivery of which 5 years in leadership roles.
• Proven track record delivering large complicated IT projects with diverse stakeholders.
• Experience with Agile development methodologies. ScrumMaster experience preferred.
• Passion to learn new technologies and drive major transformation.
• Ability to understand technical issues at a high level.
• Ability to be nimble, proactive, comfortable working with minimal specifications.
• Self-starter and possess excellent problem solving skill.
• Excellent team player and team builder.
• Must have exceptional communication, organization, time and risk management skills.

Job Summary:

The Office Manager is responsible for supervising and monitoring the work of administrative staff. Managing office budgets, implementing and maintaining procedures/office administrative systems. Organising induction programmes for new employees.

Roles & Responsibilities

· Office Operations: Oversee day-to-day office operations and liaise with partners to ensure well-maintained physical and virtual workspaces.

· Supply and Vendor Management: Negotiate with vendors to ensure cost-effective purchasing of equipment, supplies, and services.

· Human Resource Management: Assist with HR-related tasks, such as developing and updating HR policies and procedures, on boarding new employees, maintaining employee records, and coordinating with employees on personnel matters.

· Financial Management: Collaborate with the finance team to process invoices and track expenses. Maintain accurate records of office expenses.

· Communication Coordination: Act as the point of contact for internal and external stakeholders, including shared calendar and document management.

· Event Planning: Supporting Silvester Legal meetings, conferences, activities, and events (both in person and virtually).

· IT and Technology: Liaise with outsourced service providers regarding technical issues and ensure all office equipment, including computers, is in good working condition and meets all security protocols.

· Team Management: Organise team training and other team events and provide ad hoc support to the leadership team as required.

Requirements

· Diploma graduate / Bachelor’s Degree in Human Resources, Business Administration or relating field

· Minimum 5 years of experience

· Experience in Office Operational, HR, Communication, Event Planning and Regulatory Compliance

· Good time-management and organization skills

· Excellent communication and interpersonal skills, bilingual in both English & Chinese.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Maker Lab

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Manager (Scaled Expansions)

As a Senior Marketing Manager focusing on consumer & retail marketing, you will be working with our leading client - one of the largest tech brands shaping consumer technology as we see it today. 

As you guide them through end-to-end marketing communications and ensure they adhere to brand guidelines. You will collaborate closely with internal teams as well as external partners, including agencies, distributors, retailers, operators, and other channel partners. This role is pivotal in facilitating the successful introduction of the client’s products to the SEA region. You will also help define regional guidelines and deliverables for online and offline marketing. You will work with global counterparts in the strategy and execution of these guidelines.  

This role will suit someone who can work in a fast-paced environment and a highly dynamic team of marketers, project managers, and sales and creative partners. 

Role: 

• Assess and consolidate marketing asset requirements for effective launch campaigns, incorporating the localisation of brand, retail, and client assets.
• Communicate brand guidelines to external partners, ensuring launch compliance through collaboration with 3rd party resources (3PR), and manage legal and brand approvals.
• Serve as the key point of contact for internal and external stakeholders, tracking launch workstreams and ensuring seamless coordination.
• Collaborate with the SEA marketing lead to understand challenges faced by retail and carrier partners and contribute to solutions.
• Coordinate the planning and execution of merchandising assets for in-store and online touchpoints.
• Work closely with agency partners to localise and develop launch and campaign assets while collaborating with distribution partners to ensure readiness for launches and campaigns.
• Ensure product launch readiness for 3rd party retail and client partners.
• Act as the representative for users and retailers in SEA, showcasing and leading digital retail innovations to meet regional needs.
  

You:

• BA / BS degree preferred 
• 8+ years of experience in - consumer marketing, retail marketing or omnichannel marketing.
• Proficient in developing comprehensive marketing strategies and business plans, with a demonstrated ability to analyse customer and market insights and assess the effectiveness of marketing spend.
• Capability to plan and manage initiatives at both the strategic and operational levels, leading to the successful launch of new products in the market.
• A passion for retail and a track record of creating exceptional customer experiences. Ability to navigate ambiguity, solve problems, and scale effectively within a large organisation.
• Ability to influence change and negotiate cross-functionally and with external parties
• Strong program management capabilities, coupled with excellent stakeholder management and partnership capacity. 
• Flexibility and ability to work under ambiguity and uncertainty.
• Able to work in a fast-paced, deadline-driven, and techy work environment.
• High energy, highly organised and go-getter attitude coupled with a flexible mindset, teamwork and dedication to the project's success.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to support the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

About the role:

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our air-conditioner products.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

About the role:

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are rapidly growing, ever-evolving, and seeking new teammates to join us.

This role will report to the Product Director and take charge of managing our Home Appliances range of products, especially in the Washing Machines and Refrigerators.

As the Product Manager, you will be responsible for the strategic planning, commercialization, and operationalization and drive the growth of your product category. You are involved in full product lifecycle management which includes defining requirements based on customer feedback, market trends, market research, and business goals. You will work closely and support cross-functional teams and our partners and become the point of coordination for ensuring the products deliver the best value and experience for our customers. You will need to be able to build strong rapport, be curious, meticulous and have solid technical competency.

Key Responsibilities:

• Develop and execute a go-to-market strategy by taking into consideration of the global view. e.g.: opportunities and target customers, initial development of the positioning, value proposition, pricing framework as well as initial capacity plans).
• Source, build and maintain relationships with our partners, working closely to design and manufacture new product models.
• You would be required to lead and drive product development, conduct consumer and market research, define product requirements, lead and drive product launches, develop and maintain user manuals, and manage product roadmaps and timelines.
• Partner with software development on the product requirements and oversee smart home integration for the product category.
• Identify and prioritize new product opportunities for the product category, based on market trends, customer needs and competitive analysis.
• Work with marketing to monitor and drive product success.
• Drive innovation within product areas with industry trends and best practices.
• Ensure senior management are up to date with reports and communication on the progress of the product category.

• Bachelor’s degree in a relevant discipline e.g., Management, Marketing, Commerce, Engineering or Finance.
• Minimum of 8 years’ relevant working experience in B2B product management experience with ability to independently lead the agenda.
• No fear of the unknown. You have to be an analytical self-starter, comfortable with complete uncertainty as we look to venture into new product lines or models. You need to be able to dive in and test all angles without supervision.
• Data driven. You need to be able to structure, quantify and qualify information on product research, and present this to stakeholders explaining the logic. Comfort with spreadsheet software and data modelling is essential.
• Strong Business acumen – Understanding of the wider environment within which our business operates and implications of e.g., trends / shifts in sustainability and consumer perception, brand owners’ opportunity & challenges, and being able to drive actionable insights and articulate what products/services to offer to accelerate profitable growth.
• Detailed oriented with strong project management skills on multi-market projects
• Excellent communication skills in English is a must, with a strong preference for candidates with the ability to communicate in Mandarin Chinese at a Business level.

• Attractive remuneration package
• Annual outpatient benefit (Includes dental and optical benefits)
• Health insurance
• Annual increment
• Performance bonuses
• Birthday leave

Rapsodo is a sports analytics company that empowers athletes and coaches to analyse and enhance their game with affordable, portable, and easy-to-use data-driven sports technologies. Our mission is to assist athletes in reaching their full potential by providing reliable data through robust analytics and sport technologies. Rapsodo is at the forefront of reshaping the sports tech industry, aligning with new trends and technologies, and transferring its electronic experience to this exciting and challenging environment. As Rapsodo, we are in a phase of rapid growth, actively reshaping the future, and taking significant strides toward the heart of sports tech solutions.

We are currently in an exciting phase of rapid growth and expansion and are seeking a Project Manager ready to join us in reshaping the future of sports technologies. The Project Manager will oversee the full execution of hardware/software/mechanical/data & algorithms projects. The primary focus of the Project Manager will be to lead a team of internal resources to successfully deliver Rapsodo's next-generation Sport-Tech Solutions to our clients and partners. As Rapsodo, we foster a culture of collective responsibility, where each team member contributes to the efficiency and solidity of our technology and operations, guided by our core values of hard work, teamwork, innovation, and agility.

Job Description:

• Oversee all Project Management Cycles from ideation to mass production, aligning with customer and project stakeholder expectations.
• Serve as the single point of contact for customer projects, responsible for implementing and communicating action plans to meet Customer Project objectives.
• Coordinate project schedules, resources, and information, working closely with customers to define project requirements, scope, and objectives.
• Develop project plans in alignment with project goals and perform cross-departmental planning for all functions involved.
• Lead design and development engineering and operations teams to execute the project plan in line with Rapsodo's commitment to customers in terms of delivery date, cost, and quality targets.
• Manage, monitor, and control project scope, risks, changes, and reporting activities from project inception through launch.
• Ensure that all Product Development Life Cycle processes are followed, and gates and milestones are accomplished.
• Ensure the proper and successful delivery and deployment of projects.

Job Profile:

• A BSc degree in Engineering is required, and an M.Sc. is a plus (preferably in Computer/Electronic Science Eng.).
• Possess 3+ years of project/program management experience, with a project management certification being advantageous.
• Experience with project management and collaboration tools, such as Jira and Confluence.
• Ability to communicate technical information clearly and succinctly to both technical and non-technical team members.
• Strong understanding of Software & System Design, Device & Platform Architecture, and experience in complete Product Life Cycle Development.
• Excellent communication, problem-solving, and analytical skills.
• Fluent in English.
• Solid presentation skills.
• Excellent interpersonal skills, including the ability to work across an international organization.
• Strong leadership skills, decision-maker, team player, self-motivated, with the ability to work effectively in a dynamic multi-cultural environment.

We are seeking a Business Information Security Manager who will be tasked with facilitating and maintaining comprehensive security measures, risk assessments, and incident response protocols to safeguard AA’s assets and data within the APAC region.

This position will see you become part of a highly specialised cyber security team, who consistently push the boundaries of digital, technology, and automation innovation to drive a smarter, safer, and more sustainable enterprise.

Core Responsibilities (amongst others): 

• Manage and monitor cybersecurity initiatives and controls in the APAC region.
• Collaborate with regional IT and security teams to implement security measures and protocols.
• Conduct security assessments and risk analyses for regional assets and systems
• Facilitate security awareness training for regional employees.
• Respond to and investigate security incidents in the region.
• Stay updated with regional cybersecurity regulations and compliance requirements.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B teamProvide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Long Term planning to create initiatives that furthers the outlet overall goal
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Work with Talent & Culture to recruit suitable colleagues
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Together with the Restaurant Manager lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Implement, monitor, train and maintain control measures to impact food costs,beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Develop own knowledge and skills to grow as a business partner and leader.

Come join the AGS family, on this chic and very well-known high-end retail brand in Singapore!

The key focus for the Recruitment Relationship Manager (Recruitment Partner) is to lead the successful fulfillment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. You will work collaboratively with and provide direction to the Recruitment Sourcing Specialists and Recruitment Coordinator.

In this role, you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on direct sourcing.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, market intelligence, and acting as a Talent Advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Providing recruitment guidance and advice to the Recruitment Sourcing Specialist and Recruitment Coordinator located in the Recruitment Delivery Center.
• Monitoring and analyzing recruitment activity of designated business areas for accurate volume forecasting. 
• Coaching candidates on how to prepare for selection stages.
• Providing professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practices.
• Utilizing specialist market knowledge to assist with the development and ongoing management of pre-qualified talent pools in collaboration with the Recruitment Sourcing Specialist.

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.

Primary Responsibilities 

Delivers the Raffles Hotel Singapore Arrival and Departure Experience

• Ensures guests receive a warm and personalised arrival and departure experiences based on and seamless flow of processes including supporting Lobby Ambassadors for check-in, check-out, and cashiering duties. 
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) standards, and aim to achieve the scores and goals set by management.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Manages All Aspects of the Daily Operation at the Hotel Lobby and Entrances

• Ensures the smooth running of the hotel operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore services, products and colleagues.
• Takes responsibility to ensure 24-hours shift coverage in the Lobby Operation, Concierge and Raffles Service sections. Carries out Night Duty Management by himself if needed.
• Orchestrate the lobby operations from a seating perspective of main building restaurant patrons.

Maximises Efficiency of Resident and Guest Incident Management

• Manages any incident that occurs during resident stays or guest visits due to service or product shortfalls.
• Acts as the center of communication during any incident and takes immediate action to turn the situation around into a satisfying experience.
• Acts according to hotel emergency and crisis management procedures when applicable and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Maximises the Outcome of Upsell and Cross-sell Opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities.
• Performs any other duties and responsibilities that may be assigned.

Your role as a Department Manager is to put the customer & colleagues at the center of everything you do. You need to ensure the highest possible level of customer service and ensure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store by leading with clear actions, as well as follow up on the results. You ensure you have a great team and support their development, trainings, performance and talent pipeline. Our business is your business, so when you grow we grow.

Key responsibilities:

Sales & Profit

• You regularly analyze and follow up on your department’s KPI and take actions to maximize results.
• With initiative, collaborative and strong commercial mindset, you prioritize and take actions in your department to deliver great customer experience, making positive impact on sales.
• Together with your Store and Area team, you ensure scheduling maximizes conversion & customer experience within the hours plan, in line with sales budget.
• Ensuring that your store meets H&M standards, you work with active feedback and follow up on customer service, garments level, visual presentation, store operation best practices and maintenance of store according to the Customer Experience Tool.
• You ensure a healthy and safe environment by active identification of potential risk, threats, opportunities, loss and prevention, and follows up by taking actions ensuring guidelines are followed by your team.

People & Team

• You manage the recruitment, training, development, succession planning and growth of your team.
• This is achieved by consistent performance management, ensuring feedbacks, development plans and expectations are communicated in an inspiring way through frequent check-ins.
• You work actively with talent and leadership development in your team by leading with example, close coaching approach and bringing our Culture and Value to life.
• You ensure regular and clear communication with your team on business performance, brand’s direction, as well as country and area goals strategy.
• Track record in delivering great sales, profit, customer experience and built great teams.
• Leadership experience with high level of trust and integrity, clear vision, goals and result driven with a deep interest in developing people.
• Team player with positive, motivated and collaborative mindset, living the H&M Values to the fullest.
• Inspiring and excellent communicator with strong feedback culture, straightforward and open mindedness.

Duties & Responsibilities:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues

Requirements:

1. 10 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines

Obtaining new clients and maintaining existing customers Effectively and efficiently fielding and qualifying interest from lead generation and digital canvassing Preparing sale quotations and arranging appointments (Online and offline appointments) Maintaining and achieving customer satisfaction in pursuit of business targets Creating win-win solutions for clients and establishing long-term partnerships Sharing sales-related or market information internally and externally Manage the day-to-day sales and partner relationships on a portfolio of domestic accounts Maximize revenue with each partner via title sell-in, price-discounted promotions, content licensing agreement compliance and constant aligning of priorities Monitor monthly remittance statement to ensure that all royalty payments are valid based on content licensing agreements Lead quarterly, bi-annual and annual strategic business reviews with accounts Create monthly sales pitch presentation and other pitch materials Communicate internal sales updates to entire Global Sales & Distribution division via weekly, monthly and ad hoc reports Generate post-mortem recaps, analyzing success of new release campaigns, catalog promotions and monthly stunts Execute directives from team, department and divisional leads

JOB DESCRIPTION

Job Title: Asst Manager (CS & Operations)

Location: Lower Delta Road

Reporting Relationship: Business Unit Owner.

The individual is required to perform administrative duties and provide support to Business Unit

Owner.

More specific roles and responsibilities are as follows:

Scope

1. Lead and motivate customer services team ( less than 3pax)

2. Problem-solving for routine and non-routine issues or complaints from customers.

3. To jointly work with suppliers and vendors including key carriers to make exceptions and

improve on services to improve customers’ experience.

4. Top Line Growth and Responsibilities through retention and penetration efforts, and business

development with Network Agent Partners and House Accounts.

5. Periodically review business processes and customers’ SOP regularly to make it more

efficient and up to date.

6. Active Engagement with key suppliers and vendors including carriers

7. To review service experience and discuss improvement; at the same time, build relationship

and ask for more businesses.

8. Checker role to be responsible that all customers and suppliers records are filed in the iFMS

System and appropriate folder (in shared server) and kept up to date.

9. Checker role to be responsible that all Job File opened is duly, completely and correctly key

entered into our Freight Management System.

10. Participate in relevant business project from time to time as assigned by management.

Job Description

• Manage external vendor testing teams and handle statement of work.
• Closely work with the Project team including Development teams, Business Analysts, and testing vendors to define and agree on the testing strategy, Scope, and coverage
• Coordinating with various internal teams to ensure testing schedules and deadlines are met.
• Support testing team throughout test cases life cycle- design, scripting, and execution of test cases
• Reviewing deliverables such as Test cases, Test plans, Requirement Traceability Matrix, Closure reports, daily and weekly status reports
• Monitor progress of test execution to ensure meeting testing timeline and signoffs
• Need to ensure all testing deliverables are as per the procedures and processes defined
• Daily conduct Defect management meetings with development vendors/internal teams.
• Provide the testing cost for the initiatives.
• Work closely with Scrum and Project Managers to ensure quality and smooth testing and ensure they are aware of risks throughout engagement for testing.
• On board, new test resources and ensure appropriate planning is done.
• Planning, monitoring, and control of all testing activities and tasks

Job Requirements

• 10+ years of experience as a functional test manager in Banking and very strong expertise in banking domain
• Good knowledge of both SDLC and Agile processes, testing methodology, and different types of testing
• Ability to manage a team size of 10+ testers (manual/automation)
• Hands-on experience in working in large and complex programs
• Good knowledge of test management tools such as JIRA, Quality Centre
• Familiar with automation tools and automation concepts with knowledge of tools such as Selenium and TOSCA
• Experience in a wide variety of testing efforts, techniques, and tools
• Good vendor management skills and be able to stay firm to ensure project quality are met with excellent communication (spoken and written) skills
• Strong domain in Consumer and Corporate applications are required

• Manage active directory, server, server virtualization, Cisco switches and routers.
• Manage User Accounts on Azure AD for all Office 365 Services.
• Manage and Monitor Cloud Infrastructure on Microsoft Azure.
• Assist in network design and implementation.
• Lead network and cybersecurity projects such as Prisma Access, MFA and global AD server integration.
• Manage and Monitor Cybersecurity related administration works.
• Support HQ in strengthening global IT Governance
• Plan and execute networking and infrastructure setup.
• Ability to create accurate network diagrams and documentation for design and planning network communication systems.
• Support implementation of specified global IT systems in overseas companies, especially in terms of infrastructure and IT security
• Ability to provide specific detailed specification for hardware and software selection.
• Perform analysis of system performance and capacity trends and make recommendations.
• Perform network operations and management, including incidence response and problem management.
• Expected to manage regional networks with minimal travel needed.

Requirements

• Degree or Diploma in IT or related discipline with a minimum of 5 years’ relevant experience as network engineer in a MNC environment.
• Good project management experience in implementing network and Cloud solutions.
• Strong knowledge of executing systems integration and infrastructure deployment.
• Solid hands-on practical experience in managing enterprise firewalls, routers, switches, proxy servers, domain name servers (DNS), bandwidth management system, IPS/IDS and server/platform system.
• MCSE certification a plus
• CISSP, CCNA, or CCNP certification a plus

1. HDB, LUP and Design and Build projects

2. Overseeing the shop drawings production, which are predominantly en-tasked to the senior engineers.

3. Provide technical support in view to resolve site complications arising from shop drawing or production errors.

4. Manage the design Team.

5. Endorse on the shop drawings for submission.

6. To act as a ‘mentor’ and provide guidance to the young engineers in all respects.

7. Maintain good rapport with existing clients and industry players.

8. Liaise with Main Contractor on all drawing issue by attending weekly meetings, as well as attending meetings with Consultants on design issues, come up proposals or counter-proposal for precast design.

9. Discrepancies feedback by drafters need to be highlighted through email, phone or meeting, keep track of all the discrepancy feedback reply and remind main con of any unsolved discrepancy feedback.

10. Responsible for all precast drawing issue (check drawings, look through arch and cs drawing to ensure that all discrepancies are being highlighted to main con)

11. Drawing schedule/ program planning for drafter,

12. Ask for master program, M&E details, lift contractor drawings, window frame approval shop drawings, lifting anchor, tie back details, mesh barricade location and details, propping details, insert details, gondola hook details from main con. Keep track of all the updates and revised copies

Singaporean/Singapore PR only

Senior Manager - HRBP (Healthcare)

• You will lead (lead, manage, coach, and motivate) a team of HR business partners to partner C-Suite level and line managers to provide guidance and solutions in day-to-day people matters and in achieving the long-term goals and objectives of the organisation.
• You will report directly to the CHRO.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment, and rewards strategies.
• Build relationships with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Lead in governance, policies, and projects.
• Resolves complex employee relations issues, conducts thorough and objective investigations when necessary.

Ideal candidates should possess the following:

• Singaporean citizenship.
• Minimum 15 years of total HR experience (as a business partner or related HR function).
• Excellent communication skills and stakeholder management skills.
• A degree holder (in human resource or business management disciplines).

We can't wait to hear from you! Click apply now or send your CV to [email protected].

However, only shortlisted candidates will be notified.

EnviroDynamics Solutions Pte Ltd | EA License No.: 12C6285

Ben Villordon | EA Personnel Reg No.: R23115749

Job Description:

• Operate a Help Desk to manage all issues relating to facilities feedback, service requests, and any other issues.
• Manned facilities for receiving, logging, tracking and responding appropriately to user requests or feedback that are received via phone, e-mail and other communication platforms (e.g., WhatsApp/Telegram/Chatbot).
• They shall act as the first line of response to channel urgent feedback, faults, defects, breakdowns, repairs and damages to the relevant maintenance staff. They will inform the user of the outcome and actions taken to rectify the problem as a form of closure to each feedback.
• They shall close the feedback loop with all users on the status of issues raised to the maintenance teams in relation but not limited to, the following matters:
• (a) All queries and requests relating to services and events support;
• (b) Notification of faults and complaints relating to the services from clients and members of the public;
• (c) Requests for temporary changes to the delivery and scope of services;
• (d) Notification and responding to emergency calls;
• (e) Monitoring of alarms;
• (f) Update of progress regarding any fault notified to the Helpdesk; and
• (g) All other issues raised by users.
• They shall maintain and upkeep all faults/defects reported into the CMMS, phone calls, emails etc, and ensure that reported faults are being channelled to the staff for immediate response and follow-up.
• They shall categorise the feedback based on the KPIs and inform the urgency of the matter to relevant contractors/maintenance staff. They shall prepare monthly reports for tracking suggestions, complaints, breakdowns, etc., received together with their resolved status.

Working Hours

Rotating Shift (12 hours) - Average of 44 hours per week

• Permanent Headcount, Singapore based
• Renewable energy firm
• Candidates must have relevant work experience in Renewable energy, new energies, power, utilities, industrial sectors

Responsibilities would include:

• Lead business planning and support strategy development for new and existing renewable energy markets in collaboration with business units, including management of annual planning process and strategy sessions
• Develop well-structured decision-making materials such as management briefs, investment proposals, or similar analysis.
• Lead design and refinement of existing and new operating models across the company’s Singapore HQ and Asian offices, including capability analysis, process optimization, organisational design to improve operational effectiveness and consistency.
• Manage strategic initiatives by overseeing work plans, budgets, and external vendors where required; accountable for the overall planning, execution, and good governance of these initiatives
• Implement internal governance, operational risk, and compliance controls as required by portfolio companies.
• Manage a wide range of stakeholders while conducting management reporting, strategy initiatives, and other projects

Profile of ideal candidate:

• At least 7-10 years of experience in top strategy / management consulting company or in M&A / investment banking / transaction advisory environment, particularly working with management teams
• Experience working in above sectors, with a good understanding of project life cycle from development, execution, to asset management
• Collaborative team player, able to manage stakeholders, but is also an independent thinker
• Highly analytical and structured; able to solve complex issues
• Strong project manager with an ability to own initiatives end-to-end; proactively steps in to solve problems.
• Proven ability to perform in high performance environment
• Ability to design, create, and deliver executive management presentations and reports
• Proficient in English; Mandarin / Bahasa / Japanese language capability is an added advantage to communicate with local counterparts

If you are keen to have a preliminary chat, please send me your CV directly to [email protected] / [email protected] quoting reference number CL/BH-18872.

Data collected is strictly used for recruitment purposes only and will be treated with strictest confidence. Your profile will also only be sent out after seeking your consent.

Due to the high volume of applications received during this period, we seek your understanding that we will only be contacting shortlisted candidates.

About the role

Reporting to the VP of Ocean team, and as part of the Trade Performance Centre (TPC) team, this role will manage allocation on trade lanes as negotiated, while also liaising with carriers and other TPC teams to monitor overall performance.

What you will be doing

Allocation Management

• Allocation Management on different Trade Lanes according to the agreements negotiated by the MO procurement team with the shipping companies for all FAK/NVOCC/NAC BASKET/NAC contracts
• Development and maintenance of allocation cards

Liaising with carriers

• Management of the Space / Equipment release with carriers
• Follow up on allocation compliance specifically on contracts subject to DeadFreight

Coordination with the network

• Work closely with other TPC teams to ensure continuous improvements and increase productivity
• Ensure that agreed SOPs are in place and respected in order to increase TPC visibility on the overall process and that data quality is improving
• Improved visibility of schedule carriers
• Conduct needs assessments and performance monitoring for communications with EU network
• Maintain dynamic communication across the network through specific flashes to inform of opportunities or difficulties.
• Conduct conference calls with stakeholders as needed (regular ones and emergency ones when needed)

The successful applicant

Essential

• Minimum diploma AND at least 2 years’ experience in carriers or Logistics company
• Highly proficient in Microsoft Excel/ Powerpoint
• Strong analytical skills
• Enjoys working with numbers
• Be autonomous while also excelling in a team environment

Desirable

• Tableau Software Proficiency is a plus.
• Goal oriented and driven, motivated self-starter with excellent organization skills and ability to multi-task
• Positive, highly adaptable and possesses strong people skills
• Able to adapt to different and difficult situations, people, country
• Innovative and has the ability to provide value added business solutions and alternatives

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem areas