Responsibilities:

• Develop, implement, monitor, and evaluate marketing campaigns for the Group's brands.
• Write, edit, and proofread publicity materials and menus.
• Conceptualize and create print and online marketing materials, including advertisements, brochures, EDMs, and website content.
• Generate content (editorial copy and visual design) for digital marketing and social media platforms, including basic photography and videography.
• Drive public interest in various brands through marketing campaigns and partnerships.
• Establish and build relationships with business partners through joint programs.
• Collaborate with management to create proposal decks for new programs and events.

Requirements:

• Tertiary qualification in Sales, Marketing, Business Administration, or a related field.
• At least 3 years of related experience in marketing, service, or the F&B industry.
• A strong network, including media, social influencers, and industry partners, is an asset.
• Self-motivated, creative, detail-oriented, and resourceful.
• Strong project management skills.
• Excellent strategic thinking, speaking, and writing abilities.
• Strong creative writing and copywriting skills.
• Extensive knowledge and experience in using social and online media for marketing, especially Chinese social media platforms.
• Advanced proficiency in digital marketing/social media software and presentation software.
• Excellent proficiency in MS Office and Canva.
• Dynamic, resourceful, self-driven, hardworking, confident, and outgoing with great interpersonal skills.
• Effective team player with the ability to interact with an international community from diverse cultural backgrounds.
• Able to work in a fast-paced environment.
• Experience or exposure in the F&B industry is an advantage.

Additional Information:

• Working hours: 9am - 6pm (Mon - Fri)
• AWS + VB provided
• No work from home arrangement

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

We are seeking a business development manager for our client in the security industry.

In this role, you will be responsible for expanding the customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Job Title: Business Development Manager

Responsibilities:

Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.

Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.

Conduct market research to understand potential clients and the competitive landscape.

Create and deliver compelling sales proposals that showcase the value of our security services.

Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.

Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.

Strategize business expansion, balancing financial goals with customer satisfaction.

Attend industry events and networking sessions to promote company services and build business relationships.

Prepare regular reports on sales performance, market trends, and competitor activity.

Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements:

3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.

Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.

Track record of success in sales, business development, or account management, particularly in achieving revenue targets.

Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.

Ability to conduct market research and competitive analysis to identify new business opportunities.

Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.

Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.

Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

Salary negotiable based on experience and industry expertise.

Performance-based incentives to reward high achievers and drive growth.

A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.

Collaboration with senior leadership, providing exposure to high-level decision-making.

Flexibility and autonomy in managing client relationships and business development initiatives.

---------------------------

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

The Opportunity

· This is an exciting opportunity to work for one of the leading banks.

· It is an opportunity for an experienced Product Manager to join their team

· This will start off as a 12-month contract

The Job

. Participate in the testing and implementation of system-related initiatives and enhancements.
. Manage and address first-line customers issues, complaints and inquiries within the stipulated service level agreement (SLA) timelines

. Collaborate closely with operations team on manual processing and adjustments of transactions.
. Initiate process and customer journey improvements for Unsecured Loan products .
. Propose and execute campaigns for unsecured loans products and services.
. Draft marketing content, terms & conditions and messaging related to Unsecured Loan products
. Work closely with the tech team to identify system-related issues and explore solutions.
. Support regular reporting, ad hoc tasks and administrative matters.
. Collaborate with support units to study and analyze data related to UL products.

The Talent

. Preferably 2 years of experience in consumer banking or a related industry.
. Prior experience in handling loan product management or similar end-to-end product life cycle is preferred.
. Self-driven and able to work independently under tight timelines.
. Strong communication skills with the ability to collaborate effectively as a team player.
. Well verse in Microsoft office productivity applications.
. Capable of managing and working with multiple stakeholders.
. Willingness to work overtime during system testing and implementation phases.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]

• Email Topic: Apply Product Manager

• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Working Location: Bukit Batok

Working Hours: Monday - Friday

Job Responsibilities:

• Oversee the recruitment process to ensure the hiring of qualified candidates
• Identify short term and long term hiring needs and set performance standards
• Manage employee relations and address any issues or grievances
• Foster a positive work environment and promote company culture
• Design and implement compesnsation and benefits packagaes
• Ensure competitive and fair compensation practices
• Develop and implement training programs to enhance employee skills
• Coordinate with department heads to identify training needs
• Implement and enforce company policies and procedures
• Ensure compliance with local labor laws and regulations
• Set performance standards and evaluate the performance of local HR teams
• Condut performance reviews and provide feedback
• Prepare and manage the HR department's budget
• Track recruitment KPIs and suggest improvements as needed
• Align HR strategies with regional business goals
• Support the development of organizational strategies and objectives

Job Requirements:

• Bachelor's degree in Human Resources Management or a related field
• Proven work experience as a Regional HR Manager or similar role
• Experience in the auto trading industry is a plus
• Strong understanding of full cycle recruiting and HR best practices
• Excellent knowledge of local labor regulations
• Ability to interact effectively with employees at all levels
• Strong leadership and team management abilities
• Ability to analyze HR metrics and develop actionable insights

JAC Recruitment Pte. Ltd.

EA License Number: 90C3026

Registration Number: R22107842

EA Personnel Name: Ng Siew Thien

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Contract Logistics Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Program Management: Understand the program in-depth, connect various business units, and identify new business opportunities.
• Customer Engagement: Conduct regular customer meetings, including weekly scorecard and quality discussions, monthly safety sessions, continuous improvement (CIP) sessions, project updates, KPI reviews, and strategic business reviews.
• Project Leadership: Lead or participate in CIP and ad hoc projects focusing on safety improvements, automation, process optimization, quality enhancements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and network planning.
• Project Planning: Oversee the planning and execution of projects with timelines ranging from 6 months to 10 years.
• Representation: Act as the main representative in customer engagements and project-related meetings.
• Team Leadership: Lead staff training and career development initiatives.
• Multi-Project Management: Manage multiple CIP and ad hoc projects simultaneously, ensuring timely completion.

Requirement:

• Degree in related field
• Relevant experience in contract logistics especially semiconductor accounts; internal candidates with relavant semiconductor warehousing experience is welcomed
• Possess valid PMP certification is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our Client is in the Industrial Manufacturing Industry. Due to their current expansion plan, they are looking for an Assistant Procurement Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze spending data to support sourcing strategies and annual procurement planning/development.
• Research supply markets, vendors, and products to inform procurement decisions.
• Drive cost-saving initiatives and optimize procurement processes.
• Implement group procurement strategies and policies in alignment with organizational objectives.
• Conduct tender exercises in compliance with policies and make recommendations to the Tender Committee.
• Work with stakeholders to identify opportunities for cost reduction, efficiency, and risk mitigation.
• Monitor procurement spending and industry trends to inform purchasing decisions.
• Oversee strategic supplier performance and develop risk mitigation plans.
• Assess and audit suppliers for compliance with ethical, social, and environmental standards.
• Collaborate with internal teams to integrate responsible sourcing practices.
• Evaluate and improve procurement systems to address inefficiencies and enhance usability.
• Lead or participate in projects to implement new tools and streamline procurement operations.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Supply Chain / Business Management or other related field of studies.
• Minimum 8 years’ relevant experience.
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Administer all direct sales channels and the procedures related to bidding which is essential for the operation.
• Engage with designated or agreed-upon clients or prospects to advertise business offerings in a particular region or industry.
• Focuses on reaching personal sales targets, developing new business prospects, building connections with customers, and effectively addressing specific customer issues.
• Create product and service solutions, along with customized contract conditions, that satisfy clients' mid- to long-term needs while taking into account the advice of relevant internal specialists.
• Present the proposed solution to client representatives, then negotiate a deal within predetermined commercial constraints.

Requirements:

• Diploma and above
• At least 5 years of Sales experience in Marine Sector.Excellent leadership, communication, and interpersonal skills.
• Proven experience in developing strategic sales plans.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Description

• Industry/Organization Type: Heavy Equipment/Parts
• Position Title: Assistant Sales & Marketing Manager (Heavy Equipment)
• Working Location: Tuas
• Working Hours: Monday – Friday, 8.15 pm – 5.15 pm
• Salary Package: Up to $5,000 + $1,500 Transportation Allowance + Commission + AWS + Meal Allowance
• Duration: Permanent

Key Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and customer loyalty.
• Continuously monitor sales performance, analyze trends, and develop strategies to address any gaps.
• Develop accurate sales forecasts to guide business planning and ensure strategic resource allocation.
• Identify and seize new business opportunities to expand market share and revenue streams.
• Work closely with internal teams to ensure that customer agreements are executed smoothly.
• Conduct in-depth market research to identify potential business opportunities, track competitor activities, and assess customer needs.
• Develop and implement marketing strategies that elevate brand awareness, drive lead generation, and enhance customer engagement.
• Ensure consistent messaging and maintain the brand's integrity across all marketing channels.
• Leverage digital marketing platforms—such as websites, social media, and SEO—to engage targeted audiences and boost online sales.
• Coordinate and participate in industry events, trade shows, and conferences to promote the company's portfolio of products.
• Perform additional responsibilities as required to support business needs.

APPLY NOW!!!

• With at least 3 years of Sales & Marketing experience.
• Good understanding of the heavy equipment sector, its market trends, and regulations.
• Comprehensive understanding of marketing principles such as brand management, market research, and digital marketing.
• Knowledgeable in digital marketing tools and platforms.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Well-versed in the Singapore market dynamics including economic conditions and competitive landscape.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69835 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Main Duties and Responsibilities:

• Reporting to Deputy Vice President, Sales and Experience Development with the key scope of:
• Responsible for prospecting, selling and closing of agreements with primary focus on meeting and incentive programs.
• Identify new business opportunities, derive business strategies and build prospective pipeline to grow the share of local corporate sales for Mandai.
• Ability to identify business potential to develop new clients and business to expand client base both locally and regionally.
• Identify and develop local corporate, meeting and social events business based on current venues. Ability to upsell and cross sell opportunities.
• Implement and execute end to end MICE process from prospecting, management of leads pipeline, proposal, negotiation, closure and agreement.
• Implement and execute annual sales plan addressing revenue, customers and sales activity plan to achieve the overall events sales revenue goals.
• Personally manage and actively supervise the management of selected key accounts from various corporate industries.
• Maintain a high level of product and service knowledge to recommend the appropriate services and facilities to end- users.
• Maintain and update of the current and future competitor’s performance, product enhancement, pricing and sales programs.
• Negotiate with stakeholders, business partners and clients to achieve the optimal commercial benefits in accordance with company’s contract guidelines and policies.
• Analyze, forecast, measure and report the results of various corporate products to help optimize revenue growth.
• Able to manage a dynamic sales team

Job Requirements:

• Degree with minimally 8 years of relevant work experience in Tourism and Hospitality, MICE, Corporate Sales and/ or Events.
• Possess a strong network on business contacts over the course of career.
• Sales- driven and result- oriented to meet revenue goals.
• Excellent interpersonal skills with a high degree of personal energy.
• Strong written and verbal communication skills.
• Self-motivated with an analytical mind and excellent problem-solving skills.
• Proficient with Microsoft Outlook, Excel, Words and PowerPoint.
• An independent and pro-active team player with positive attitude, detail-minded, able to multi-task in dynamic, fast-paced environment.
• Aptitude and willingness to undertake additional projects for own development.
• Able to work on weekend for events when required.

Job Description:

• To manage Logistic Sales and Business Development in Air, Ocean, Local Transportation and Warehousing
• To deliver presentations towards customers in South East Asia and Australia, and initiate regular business trips for such sales activities
• Promote existing customers’ retention, cross selling and upselling
• To Build and lead a strong Business Development team, achieve both short-term/ long-term target (monthly/semi-annual revenue & profit performance review)
• To Establish national supply chain strategy, to ensure that Team grow quickly to become an absolute top tier logistics company in South East Asia and Australia
• To Lead a team of int’l freight/express sales and Cooperate with procurement experts, drive the team to perform and deliver results
• To closely monitor trends on rates of Air & Ocean freight and work with procurement experts to secure competitive price and stable space
• To Achieve sales target, present the performance in reports and internal regular meetings (weekly/monthly/semi-annually)
• To manage/monitor sound Business Opportunity (Inventory) level of all Sales Team in South East Asia and Australia
• To set up Go-To-Market strategy by region and make sure the sales activities go in line with the strategy

EDUCATION:

• Bachelor’s degree above
• Major in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred
• English Advance Level, other language skill is a plus

QUALIFICATION:

• 15 years+ experience in logistics
• 5years+ experience in New Business Development/Sales experience
• Leading/Directing/Managing experience in a Global forwarding company
• Experienced in large-scale, long-term contracts and global accounts
• Experienced in logistics IT system (FIS/WMS/TMS)
• Previous job promotion experience

Hightlights:

• Allowances
• AWS + VB
• Work travel opportunities
• 5 days work week, Mondays to Fridays (830am-530pm)
• East, Singapore (Office)

Our client is a design & manufacturing company. Supply testing & measuring instruments to semiconductor companies:

• Acquisition and having business negotiation with customers in the field of the Semiconductor industry
• Building up the new key account platform to expand the sales efforts
• Presentation of the company’s products to the customers
• Creating offers and having contract negotiations with business partners for general agreements
• Working with the technical support team to resolve technical questions or develop solutions for the customers
• Observation and analysis of potential customers, markets and competitors
• Creating the sales plan and strategy
• Coordinating special marketing activities, such as fairs, trade shows, etc.
• Controlling and supporting the projects according to the customer’s needs
• Coordinating the customer’s orders

Requirements:

• At least 2–3 years of relevant working experience in Semiconductor industry
• Good general PC Skills (MS-Office) and PC-knowledge (Word, Excel, PowerPoint)
• Sales-oriented thinking, strong attention to details, and a structured and efficient way of working
• Microelectronics engineering and Electrical engineering are preferable
• Traveling for overseas work trip
• Very good communication skills to effectively interact with clients and co-workers
• Past work experience in wafer test/final test related products for the semiconductors industry are preferable

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Jason Marine Group Limited is a Maritime-centric Equipment and Service Provider based in Singapore, providing marine electronics and communications equipment/services and integration services for the commercial marine and offshore industries in Singapore, Asia and Europe regions.

Placed in the care of Head of Marine Business Unit (BU), and working closely/ reporting to the Sales Director (Marine), the Sales Manager (Marine) will

· Identifies, qualifies, and closes complex sales to new and existing Marine, Offshore Oil and Gas customers.

· Develops, maintains, and advances relationships with current and potential customers to cultivate new selling opportunities.

· Documents and communicates the voice of customer to internal stakeholders.

· Leverages resources and knowledge of Marine BU products, services, processes, and operations to support customer commitments, gain competitive advantage and foster business growth.

· Prepares or oversees the production of proposals and negotiates contracts for management approval.

· May participate in trade shows, exhibitions, conferences, and other events to keep abreast of industry developments, and seek potential customers.

· Deliver presentations to prospective customers within territory, or as required.

· Able to interact and influence key decision maker in senior position.

· Any other matters assigned by superior/ company.

Other Requirements

· Diploma/Bachelor's Degree in telecommunication, electrical engineering.

· 4 - 8 years relevant working experience with good sales track record.

· Good sales network in the marine industry and knowledge in Maritime Satellite services will be an advantage.

· Experience as Ex-Radio Officers, are added advantages.

· Good customer contacts withship managers/owners will be an advantage

· Possess excellent business acumen, communication & presentation skills.

Job Summary:

Reporting to the Sales Director of the Distribution Team, the Sales Manager (Distribution) will be responsible for selling products or services through our distribution channel. The role will involve developing and executing sales strategies, working with the sales team, building relationships with distributors, analyzing market trends, and creating and managing sales budgets and forecasts.

Responsibilities:

• Develop and execute sales strategies for distribution channels to achieve revenue targets and market share goals.
• Work with the sales team to ensure they are equipped with the necessary skills and knowledge to effectively sell products or services through the distribution channel.
• Build and maintain relationships with distributors and key stakeholders in the distribution channel to ensure effective communication and collaboration.
• Analyze market trends and identify new opportunities for growth within the distribution channel.
• Create and manage sales budgets and forecasts to ensure that the distribution channel is profitable and operating within financial targets.
• Monitor and report on sales performance, with sales director, and market trends to the management.
• Collaborate with other departments such as operations, procurement finance, and marketing to ensure that the distribution strategy is aligned with overall business objectives.
• Stay up-to-date with industry developments and emerging trends in the distribution channel.

Requirements:

• Diploma/ Bachelor's degree in business, marketing, or a related field.
• Minimum of 3 years of experience in sales, with a proven track record of success in working in a sales environment, and achieving sales targets.
• Preferred Experience in the distribution channel, preferably in the marine communications industry, and in Asia markets such as Malaysia, Indonesia, etc.
• Excellent communication, interpersonal, and leadership skills.
• Strong analytical skills with the ability to analyze market trends and identify new opportunities for growth.
• Experience in managing budgets and forecasting sales targets.
• Ability to work collaboratively with other departments to achieve overall business objectives.
• Ability to adapt to changing market conditions and emerging trends in the distribution channel.

This is a full-time position with a competitive salary and benefits package. If you meet the above requirements and are interested in this exciting opportunity, please submit your resume and cover letter for consideration.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

Responsibilities

• Responsible for product design of overseas F&B App project including offline and online ordering.
• Communicate with product development and operation business teams across borders to promote product development, optimization and implementation.
• Collect and analyze customer feedback, and continuously optimize the user experience and interface design of the product.
• In-depth understanding of user needs, propose and implement improvement plans.
• Have data sensitivity and be good at using data analysis tools to analyze user behavior and market demand.
• Continuously optimize product functions and user experience through data-driven decision-making.
• Excellent Chinese and English communication skills, able to communicate effectively with global teams and customers.
• Possess excellent copywriting skills, able to produce high-quality Chinese and English product documents and marketing materials.
• Develop and roll out implementable standard operating procedures (SOP) for SaaS services and store operations to ensure efficient operation of store operations and customer satisfaction.

Requirements

• Bachelor’s degree or higher, preferrably in computer science, information technology, marketing or related fields.
• More than 5 years of product management experience with product management experience in overseas markets preferred.
• Possess work experience in F&B APP or related industries is preferred.
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams.
• Past work experience in overseas brand catering design is an advantage.
• In-depth understanding of market dynamics and user needs of catering APP. Ability to formulate effective product strategies.
• Familiar with product development processes and agile development methods with excellent project management capabilities.
• Ability to use data analysis tools with solid data analysis capabilities and data-driven decision-making capabilities.

Job Description

• Industry/ Organization Type: Management Firm/ Investment
• Position Title: Risk Manager/Credit Risk Manager
• Working Location: Chinatown
• Working Hours: 5 days (Mondays - Fridays 9.30 AM - 6.30 PM)
• Salary Package: Basic Salary Up to $8000
• Duration: Permanent Role

Key Responsibilities

• Assess and determine the creditworthiness of SMEs and individuals by analyzing financial data, credit reports, and other relevant information.
• Evaluate potential risks in credit offerings based on payment histories, financial health, industry trends, and economic conditions.
• Develop, implement, and monitor credit risk policies and procedures to maintain effective risk management across the organization.
• Use or enhance credit scoring models to quantify risks and support lending decisions.
• Manage the credit portfolio by monitoring risks, analyzing performance, and devising risk mitigation strategies.
• Ensure adherence to regulatory standards and compliance requirements in credit risk management.
• Communicate credit assessments, decisions, and strategies to senior management and relevant teams.
• Make informed decisions on credit applications, including approval/rejection, setting credit limits, and negotiating loan terms.
• Any other task assigned by management.

APPLY NOW!!!

• Bachelor’s degree in Finance, Economics, or Accounting.
• Min 5 years of experience in credit risk, underwriting, or portfolio management, with a demonstrated progression of skills.
• Solid understanding of financial principles, credit risk metrics, and accounting.
• Familiarity with credit risk management practices and regulatory requirements.
• Proficiency in software tools for credit analysis, risk modeling, and portfolio management.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67889 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Duties and Responsibility:

- Attend conferences and training as required to maintain proficiency

- Ensure safety compliance and Quality Control

- Follow up master line program and closely monitor site progress

- Lead and manage project team

- Plan construction schedule and oversee implementation at site

- Prepare and review of construction drawings, technical proposal and method statements.

- Liaise and coordinate with client, QS, authorities, subcontractors

- Liaise and meet with client for construction project

- Manage changes to the project scope and project schedule

- Provide for site safety and security

- Report and escalate to management as needed

Job requirement:

- At least 5 years experience as a Construction Project Manager

- Meticulous with good communication, interpersonal and leadership skills

- Strong technical knowledge and capability to solve site issues

- WSQ RA Leader Risk Management Cert, SMO, BCSS, Work-At-Heigh (Supervisor), Scissor Lift (Supervisor) and Boomlift Certificate (Supervisor) requirement.

Key Responsibilities:

• Minimum 12 years of experience in procurement; previous experience in c procurement preferredes and procedures to meet procurement objectives, include engaging business divisions to understand business needs and formulating tender requirements;
• Advising business divisions on procurement and contract management policy-related queries;
• Supporting Procure-to-Pay reviews to streamline procurement policies, processes, forms/templates; development of guides and resources to aid users in navigating procurement for greater agility and ease;
• Supporting the implementation of digitalization and data analytics efforts (e.g. automation of procurement processes, digitizing forms) for greater operating efficiency and procurement performance; tapping on data to study trends and gather insights; and
• Supporting knowledge sharing and communicating of procurement policies and initiatives to internal stakeholders to enhance procurement awareness and competency.

Job Requirements:

• Good Bachelor’s degree from a recognized tertiary institution
• Minimum 12 years of experience in procurement; previous experience in construction procurement preferred
• Good critical thinking, analytical, planning and organization skills
• Self-driven, resourceful and committed individual; able to work independently and within teams
• Good written and oral communication skills
• Ability to engage with people at all levels; good interpersonal skills
• Meticulous and concerned with details

Job Responsibilities:

1. Team Leadership: Lead the core business engineering team, continuously improve team capabilities, allocate technical resources effectively, foster innovation, and ensure the team adapts to industry and company growth needs.

2. Problem Solving: Proactively identify and analyze complex, long-term critical infrastructure issues, develop and implement effective solutions, mentor subordinates, and establish both long-term visions and short-term execution plans.

3. Cross-Department Collaboration: Exhibit excellent project management and organizational coordination skills, drive cross-department collaboration, actively overcome obstacles, and ensure project goals are achieved on time and with high quality.

4. Technical Foresight: Maintain sensitivity to cutting-edge industry products and deep technical research, lead the team in architecture design, technology selection, and overcoming challenges, promoting technological innovation in compliance with industry standards.

5. Customer Focus: Build and lead a customer-centric organization, ensure effective communication both internally and externally, focus on delivery results, and enhance customer satisfaction.

Job Requirements:

1. Professional Background: Possess a background in computer science or related fields, with over 10 years of experience in technology development and architecture for large and medium-sized internet products.

2. Rapid Learning: Capable of quickly learning and understanding new technologies, adapting to new changes, and having excellent foresight and sensitivity to technology and planning.

3. Team Management: Have at least 5 years of experience managing teams of no less than 30 people, possess cross-department collaboration skills, and have achieved significant results in technology and business.

4. Upward Management: Possess upward management capabilities, a positive attitude, a sense of responsibility, and entrepreneurial thinking, able to solve problems in high-pressure environments.

5. Communication Skills: Excellent written and verbal communication skills, able to effectively convey complex technical concepts and strategies, and implement team training programs.

6. International Perspective: Possess an international perspective, able to work in a multicultural environment, and have cross-cultural communication and collaboration abilities.

Join us and leverage your extensive experience and technical depth to propel our company to the next stage of growth in software development, internet, and blockchain technologies. Apply now to make a significant impact and lead our exceptional team to new heights.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Location : In between Lavender/ Bendemeer MRT

Industry : Restaurant F&B (Inside a hotel)

- MUST HAVE EXPERIENCE AS F& B MANAGER

- 5.5 DAYS WEEK & 10 HRS INCLUSIVE OF 1 HOUR BREAK

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

What you'll do

• Collaborate with the founders & business stakeholders to translate business goals into product strategy, defining value propositions, product assumptions, and hypotheses
• Own and prioritise the roadmap for a core product vertical, balancing inputs from stakeholders, customers, market research, and industry insights
• Appraise new product ideas and strategise appropriate go-to-market plans
• Lead the ideation, technical development and launch of innovative digital solutions
• Define and communicate product requirements and specifications by thinking creatively and holistically about how to solve problems
• Work collaboratively with Engineering, Design, Data to deliver high-quality functional solutions
• Work with marketing and other commercial stakeholders on go-to-market launch plans
• Mentor and coach junior product managers, fostering growth and development within the team

Who we're looking for

• At least 6 years of experience in product management role or similar position, preferably in Software/ SaaS/ eCommerce companies, with demonstrable success in launching new products/ features with clear impact
• Bachelor’s degree in computer science, software engineering, information technology, business, finance, economics or related fields
• You like to work in an environment that is obsessed with the "why"
• Strong passion for creating exceptional product experiences and solving complex merchant challenges
• Have an exceptional product and business judgement, and a high level of product management competencies
• Excellent communication skills, both written and verbally, with structure and clarity
• Excellent project management & cross-function collaboration skills
• Strong people skills, experience in working with and able to influence multiple internal and external stakeholders
• Critical thinker with strong problem-solving and coordination skills
• Knowledge of project management & documentation tools such as Jira & Notion
• Knowledge of wireframing & design tools, such as Balsamiq, Miro, Figma, etc
• Passion for building delightful product experiences and genuine excitement for solving merchant problems
• An entrepreneurial spirit who is self-driven, can thrive in ambiguity, create their own structure and get things done

Nice to have

• Experience with SQL or a willingness/aptitude to learn
• Keen sense of aesthetics / belief that software should be both beautiful and functional, with a low floor, high ceiling approach—simple enough for new users, but powerful enough for experts
• Experience in a startup or strategy consulting

If you are driven and want to make an impact, we want to speak to you. Drop us your resume and portfolio now and we’ll get back to you soon.