Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Sales Manager to join our expanding medical sales team in Singapore! The ideal candidate has at least 5 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Reporting to Managing Director.

· Prospect and establish new opportunities by managing sales pipeline and developing and delivering proposals to customers by illustrating DuoMed’s value proposition.

· Develop and design the solutions selling strategies for new business opportunities.

· Collaborate with all internal stakeholders to explore opportunities for sales of products from both current portfolio and sourcing model.

· Demonstrate use of advanced selling skills in the field, such as making good opening statements, connecting with the customer, collaborating with different business units within organization and creating the value proposition and closing.

· Maintain accurate and current records of proposals, opportunities, accounts, contacts, leads and actions for project pipelines.

· Confidence and tolerance to collaborate up, down, and sideways as needed.

· Build and sustain relationships with customers and ensure customer satisfaction and loyalty.

· Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions DuoMed can offer their business.

· Monitor competitive activity and industry trends, fosters competitive solutions to meet sales goals.

· Timely submittal of forecasts, weekly reports, monthly highlights and other related reports of the market to Managing Director.

· Regular and proactive updating of management on any new developments in the marketplace for example: competitor behaviors, product issues, customer changes, wins or potential misses

· Maintain intensity, persistence and continually strive to increase market share.

Qualifications & Requirements

· Minimum a bachelor’s degree in any field.

· Minimum of 3 years in product management experience (Sales) and minimum of 1 years in sales team management.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Dressings such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

You will co-ordinate and perform clerical and support functions in the assigned ward, such as maintaining statistics of deliveries and assists, updates and maintains case notes and patients' discharge records and any other duties that contributes to the smooth operations of the ward.

Job Requirements

• Candidate must possess at least Higher secondary/Pre-U/A level/College/Professional Certificate/NITEC in Business Studies/Administration/Management/Secretarial or equivalent.
• At least 1 Year(s) of working experience in the related field (preferably Healthcare) is required for this position.
• Proficient in computer skills
• Has a good disposition with the ability to provide good customer service

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 2 years in Product Specialist (Sales) or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

Job Description

• Responsible for the effective management and operation of Patients’ Registration counters including billings and collection matters.
• Process, respond to requests and handles all general enquiries & feedbacks received from patients
• Answer incoming telephone calls from patients, clinics and other organizations and deal with enquiries providing non-clinical advice and information.
• Perform chaperon activities in the absence of the porter. Provide a wheelchair to the patients where and when necessary.

Job Requirement

• At least 1 years' experience in a customer service role preferably in a hospital environment
• Pleasant personality and service oriented
• Good interpersonal, communication and leadership skills
• Team player
• Permanent night shift (4 On 3 Off)
• Candidate must be willing to work on permanent night shift
• Working hours:

Night Shift : 9:00 pm to 7.30 am

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsible for financial and management reporting including analysis of company's performance, using data to analyse and drive growth with the goal of improving efficiencies and profitability.

Prepare and manage budget, forecast, resource requirements and projects evaluation. Present detailed analysis of business issues and recommended solutions to management.

Drive business processes improvement and assess to strengthen internal controls and processes.

RESPONSIBILITIES

· Prepare and report month end and annual closing financial activities.

· Consolidation of monthly group accounts.

· Ensure the timely distribution of monthly financial package to HQ.

· Review financial performance against historical results, budgets and forecasts, and perform variance analysis. Highlight financial upsides/risks, identify issues/concerns for management's follow up and action.

· Ensure timely and accurate monthly operational statistics are captured, including tracking of the statistics versus budget set.

· Prepare monthly segment reporting files (including support costs breakdown files), and presentation slides of monthly financial results, including analysis of fluctuation, for reporting to management.

· Work closely with finance team to ensure the integrity of the financial data generated to stakeholders.

· Analyse the trends of Key Performance Indicators, especially relating to financial metrics such as sales, expenditures, margins, working capital etc. Monitor KPls and identify the cause of any unexpected variances.

· Interact with HQ and business units on the forecast, actuals, budget and business metrics.

· Prepare the annual financial statements for the group, including group audit schedules.

· Liaise with the external auditors and internal auditors.

· Prepare annual group budgeting files for annual budgeting/strategic planning exercise.

· Prepare financial projections and operating forecast in supporting the management team and the Heads of Department with data-driven analysis to make informed decisions.

· Develop financial models and analyse them to support strategic initiatives.

· Assess the effectiveness of reporting processes and make continual improvements.

· Explore use of business intelligence tool/data analytics tools and dashboard reports to drive efficiency and analysis over revenue and cost processes.

· Participate in system implementation and upgrades, including redesign of workflows and processes based on best practices.

· Support automation and digital initiatives to assist in the objective of maximizing profit and improve productivity.

· Undertake any other duties and projects as assigned.

REQUIREMENTS

· A recognized professional Finance / Accountancy qualification (recognized degree in Finance or Accountancy / ACCA preferred)

· Minimum of 5 years of relevant working experience (Experience in consolidation of accounts and full set of accounts preferred)

· Proficient in Microsoft Excel, Word, PowerPoint

· Proficient in Accounting System (preferably SAGE 300) (Proficient in using business analytics software preferred)

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

POSITION DESCRIPTION AND RESPONSIBILITIES:

• Provide oversight on daily laboratory activities.
• Assist in daily technical management of the Haematology / Chemistry / Blood Transfusion Services section
• Perform quality control checks to ensure test results are precise and accurate.
• Evaluate any test or equipment where applicable.
• Ensure preventive maintenance requirements are met.
• Maintaining equipment inventories, anticipating supplies, verifying receipt of supplies.
• Monitor the performance of all equipment and review of test result
• Resolve any technical issues that arise from the performance of all test
• Maintaining inventory levels of reagents and supplies to achieve operational efficiency and effectiveness
• Prepare monthly QC and perform first level review
• Evaluating new equipment and techniques.
• Adheres to standard operating procedures applicable in the pre-analytical, analytical and post analytical procedures in the laboratory.
• Ensure all laboratory procedures are carried out in accordance to MOH regulations and accreditation body guidelines.
• Ensure compliance on quality standards, procurement policies and procedures.
• Keeps abreast of current MOH standards and other accreditation body standards
• Ad-hoc duties as and when assigned.

QUALIFICATIONS/REQUIREMENTS

• Degree in Biomedical Science, Life Sciences or its equivalent
• Minimum 5 years experiences in CAP accredited Clinical Laboratory in Singapore in one of the section: Routine Clinical Haematology/Clinical Chemistry/Blood transfusion services.
• Must be able to work on rotating shift up to 12 hours (average 44 hours per work week), including Nightshift, Saturday, Sundays and Public Holidays
• Good command of English communications and interpersonal skills
• Proficient with Microsoft Office.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Primary Duties

• Assist in the maintenance of mechanical, electrical installations and equipment.
• Carry out routine inspection and servicing of the hospital's mechanical and electrical installations, building and associated facilities, air conditioning units, plumbing and sanitary systems and equipment.
• Undertake and assist the Project Department on renovation work when necessary.
• To assist the maintenance engineer in the management and maintenance of the hospital building
• To assist the maintenance engineer to plan, coordinate and oversee ad hoc maintenance work, whether carried out by in-house or by external contractors.

Requirements

• At least a NITEC or Higher NITEC in Air-conditioning / Electrical / Mechanical / Mechantronics / Building Services with minimum 2 to 3 years of experience, preferably in a hospital environment
• Strong knowledge in mechanical, electrical, air - conditioning or building services
• Good with computer skills
• Able to work rotating shifts/night, 5 days work week
• 7am - 4:30pm/ 1:30pm-11pm/ 11am -8pm/ 10pm-7:30am
• Total working hours per week is 42hours

Job Descriptions:

1. Deliver Meal Service to patients, attend to and assist with food related concerns and queries of patients.
2. Take the patients’ meal orders using the Electronic Meal Ordering System (eMOS).
3. Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs patients.
4. Ensure accuracy of every patient’s meal orders, preference, restrictions, special requests and food allergies are properly recorded in the eMOS.
5. Clear soiled meal trays from patient rooms at the given time.
6. Attend to wards and patient’s food related issues, complaints and feedbacks. Coordinate with the Kitchen staff for follow up action and service recovery.
7. Undertake any duties as assigned by Superior.
8. Comply with all Food Hygiene and Safety practices and NEA regulations governing leanliness and hygiene.

Requirements:

• At least a Secondary Education in any discipline
• Preferably with Basic Food Hygiene cert will be an advantage
• Service oriented and good communication skills
• Experience in healthcare, hotel, food & beverage, hospitality industry will be an added advantage
• Able to work on 12-hour shifts, weekends and public holidays
• 4-days work week (Total working hours is 44 hours in a week)
• Working hours 7:30am to 8:00pm
• Medical Fexible Benefit/Annual Leave/Birthday Leave/AWS/Variable Bonus

POSITION DESCRIPTION AND RESPONSIBILITIES:

• Provide oversight on daily laboratory activities.
• Assist in daily technical management of the Haematology / Chemistry / Blood Transfusion Services section
• Perform quality control checks to ensure test results are precise and accurate.
• Evaluate any test or equipment where applicable.
• Ensure preventive maintenance requirements are met.
• Maintaining equipment inventories, anticipating supplies, verifying receipt of supplies.
• Monitor the performance of all equipment and review of test result
• Resolve any technical issues that arise from the performance of all test
• Maintaining inventory levels of reagents and supplies to achieve operational efficiency and effectiveness
• Prepare monthly QC and perform first level review
• Evaluating new equipment and techniques.
• Adheres to standard operating procedures applicable in the pre-analytical, analytical and post analytical procedures in the laboratory.
• Ensure all laboratory procedures are carried out in accordance to MOH regulations and accreditation body guidelines.
• Ensure compliance on quality standards, procurement policies and procedures.
• Keeps abreast of current MOH standards and other accreditation body standards
• Ad-hoc duties as and when assigned.

QUALIFICATIONS/REQUIREMENTS

• Degree in Biomedical Science, Life Sciences or its equivalent
• Minimum 2 years experiences in CAP accredited Clinical Laboratory in Singapore in one of the section: Routine Clinical Haematology/Clinical Chemistry/Blood transfusion services.
• Must be able to work on rotating shift up to 12 hours (average 44 hours per work week), including Saturday, Sundays and Public Holidays
• Good command of English communications and interpersonal skills
• Proficient with Microsoft Office.

Responsibility

Responsible to handle all inbound and outbound calls.

Job Description

• To deliver one-stop customer service via phone in a consistent and professional manner by embracing our core values
• Logging of service requests, complaints and enquiries
• Ensure follow up and fulfill promises made to our customers
• Ensure all referrals are keyed in a timely manner and monitor for closures

Job Requirement

• Pleasant personality and service oriented
• Good interpersonal, communication and leadership skills
• Team player
• 6 days work week including weekends and Public Holidays
• Working hours:

Shift 1 : 07:00am to 14:30pm ; or

Shift 2: 14:00 am to 21:30pm

Job Description:

The Guest Services Officer is responsible to present a welcoming and knowledgeable experience to patients and customers at the Information Counter and in Thomson Medical Centre (TMC). He/She is responsible for smooth hospital operations, display consistent excellent service level to all internal and external customers at all times, including duties assigned by Manager, Hospitality and Senior Manager, Guest Services.

Responsibilities:

Handle walk-in and telephone enquiries at the information counter or in the lobby, provide information on general directions for clinics, wards and facilities in the hospital, booking of hospital tour, price list for hospital stay, etc.

• Handle complains/feedbacks professionally if any.
• Conduct maternity/hospital tours to introduce potential patients
• Process walk-in membership application.
• Reply Guest Services and Membership emails enquires on a timely manner.
• Accompany patients to their respective wards and conduct room orientation or the delivery suite after the completion of the admission process when required.
• Assist to receive hospital items such as gift packs to patients, do stock-take, help to deliver to patients at the ward and keep record of hospital inventory items.
• To support/cross coverage for fellow colleagues from Concierge, Bellhop and Guest Services Associates when they are on meal breaks, sick leave, annual leave etc when required.
• Perform any other duties that may be assigned from time to time.

Requirements:

• GCE “N”, “O” Level or Diploma
• At least 2 years’ experience in healthcare or hospitality industries
• Proficient in Microsoft Excel and Word
• Works precisely and accurately with details and factual information.
• Demonstrates pro-active role in anticipating customer needs and delivering satisfaction.
• Possesses pleasant personality, service oriented.
• Excellent communication, interpersonal skills
• Independent, self-motivated, and results-driven.
• Good Team Player.
• 5 days work week/Saturday is a working day
• Off on 1 of the weekday and rest day on Sunday
• Mon to Fri 8:00am to 5:30pm / 8:00am to 5:00pm

Job Description

Sales and Marketing Development and Execution

• Achieve and exceed regional sales and financial budget and operational objectives.

• Drive growth on strategic focus products by increasing brand awareness and customer loyalty to Avanos Pain products.

• Support forecasting of the regional financial and sales budgeting.

• Support in the schedule of expenditures and analyze expenditure variances, initiate corrective actions.

• Closely monitor market trends, market/product share, pricings, clinical practice, procedural knowledge, and customer insights.

• Gather customer feedback and resolve issues. Proactively anticipate issues and address potential problems.

• Work closely with Business Development Manager, Central Asia, Sales Team and APAC Marketing Directors in implementing sales and marketing strategies.

• Identify and drive key growth opportunities by developing and executing innovative programs.

• Lead commercial, marketing, distributor and customer events & campaigns.

• Develop and prepare presentation materials and marketing tools.

• Organize and conduct product trainings to direct customers and distributors, not limited to educational and clinical workshops.

• Network, build and maintain strong relationship with internal and external customers. Manage distributorships.

• Support and guide surgeons on the use of best-practice application of Avanos products in the operating theatre environment.

• Maintain high level of customer-service standards.

• Partner with Regulatory Affairs & Quality Assurance (RAQA) and Regional Marketing teams on product launch plan and manage product life cycle.

Administration

• Work with Marketing to maintain product catalogues’ accuracy and completeness of information.

• Attend conferences, seminars and workshops to demonstrate AVANOS’ products and periodically review our promotional materials.

• Submit reports (brand, category, financial metrics, stocks) and marketing calendars on a timeline agreed basis.

• Review and escalate product complaints.

• Support in audits.

• Complete and maintain compliance in trainings.

• Ensure compliance and highest integrity.

Qualifications / Skills Required

• Diploma or Degree in Nursing, Biomedical, Biotechnology or Science background.

• At least 5 years of related experience.

• Track record of profit/margin maximization, revenue growth, execute programs, manage projects and campaigns.

• Possess product training experience to clinical users and distributors.

• Strong understanding and identification of customers and their needs, clinical environment, competitive landscape and trends.

• Experience creating clinical acceptance and drive adoption of new treatments/therapies/technologies.

• Broad-based knowledge of medical consumables sales and marketing processes.

• Experience working in MNCs and interaction with regional and global stakeholders.

• Knowledge in medical device industry, support surgeons in theatre environment, sales, marketing and/or relevant setting in Central Asia highly desired.

• Highly self-motivated, results-oriented with a drive and passion to succeed.

• Exceptional people skills and customer service oriented.

• Good communication and presentation skills.

• Strong persuasion and influencing skills.

• Growth mindset with desire to acquire knowledge.

• Ability to work under pressure.

• Demonstrate highest integrity and professionalism.

• Proficient in both written and spoken English.

• In-depth understanding of sales and marketing principles and practices.

• Proficient in MS Office Suite (Word, Excel, PowerPoint and Outlook)

• Experience in SalesForce.com and SAP will be an advantage.

• Willingness to travel overseas for business.

• Willing to support operating procedures in the hospitals on weekends from time-to-time as required.

• Outgoing and able to communicate well.
• Maintain a positive relationship between company & public / coordinate with HOD.
• Prepare PO as per request.
• At least 3 years working experience.
• Proficient in MS Office and Excel Software.

Primary Duties

• Assist in the maintenance of mechanical, electrical installations and equipment.
• Carry out routine inspection and servicing of the hospital's mechanical and electrical installations, building and associated facilities, air conditioning units, plumbing and sanitary systems and equipment.
• Undertake and assist the Project Department on renovation work when necessary.
• To assist the maintenance engineer in the management and maintenance of the hospital building
• To assist the maintenance engineer to plan, coordinate and oversee ad hoc maintenance work, whether carried out by in-house or by external contractors.

Requirements

• At least a NITEC or Higher NITEC in Air-conditioning / Electrical / Mechanical / Mechantronics / Building Services with minimum 2 to 3 years of experience, preferably in a hospital environment
• Strong knowledge in mechanical, electrical, air - conditioning or building services
• Good with computer skills
• Able to work rotating shifts/night, 5 days work week
• 7am - 4:30pm/ 1:30pm-11pm/ 11am -8pm/ 10pm-7:30am
• Total working hours per week is 42hours

The Director of Patient Support Services (PSS) is responsible for the overall management and performance of the hospital patient support services. You will oversee all areas, including business office, patient service centre, customer experience and medical records office. Your strategic vision, operational expertise, and commitment to customer experience will be instrumental in ensuring patients receive timely access to the services they need, while optimizing hospital capacity and revenue.

Leadership & Management

1. Provide leadership to a team of HODs and BU leads in the patient support services, including business office, patient service centre, customer experience and medical records office.
2. Develop and implement effective policies and procedures for all departments under the patient support service.

Operations

1. Oversee the patient billing and collection process, ensuring accurate and timely claim submission and revenue collection.
2. Create and implement efficient protocols for patient admission, registration, and bed assignment.
3. Develop and implement best practices for admissions, ensuring smooth transitions for patients across all service lines including management of bed capacity, effectively communicating bed availability to relevant department staff.
4. Collaborate with clinical and non-clinical departments to identify patient journey friction points.
5. Analyze data and prepare reports to provide insights to hospital leadership.

System & Technology

1. Implement and manage revenue cycle management strategies to optimize financial performance.
2. Negotiate contracts with third-party payers and manage payer relationships. Maintain clear and effective communication with hospital leadership, other departments, and external stakeholders.
3. Evaluate and implement new financial and billing software and technology solutions.
4. Ensure the continued accuracy and integrity of patient data within the admissions and business system.
5. Evaluate and implement new admissions solutions and drive paperless & cashless initiative during admission and billing at business office.

Patient Feedback and Advocacy

1. Identify trends and common themes in patient feedback to pinpoint areas for improvement.
2. Advocate for patient needs and concerns to various hospital departments and leadership.
3. Develop and implement service recovery plans to address patient complaints and dissatisfaction.
4. Oversees the development of Thomson Touch programme to ensure consistency and standards in our service delivery.

Medical Records Management

1. Management of patient health records, ensuring compliance with relevant regulations, and facilitating the efficient flow of health information within the organization
2. Oversee the implementation and maintenance of health information systems, electronic medical records (EMR), and other technologies to optimize record-keeping processes.
3. Conduct regular audits to identify and rectify any discrepancies.

Others

1. Any other task as assigned.

Requirements

• Degree with at least 10 years of relevant working experience.
• Good knowledge in both front-end and back-end support services.
• Demonstrate critical thinking abilities and strong problem solving skill.
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders.
• Good relation management skills with the ability to influence decision making.
• Strong people management skills, proactive and service orientated.
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Highlights

Singapore grown Medical & Surgical Solutions SME

Competitive remuneration package & good benefits

Job Description

In DuoMed, we are passionate about improving patients' lives.

We’re DuoMed, a home-grown leader in the design and supply of medical solutions. We aim to become a Singapore based global corporation providing accessible and innovative medical solutions.

As our high growth momentum continues, we're currently hiring for Product Specialist to join our expanding medical sales team in Singapore! The ideal candidate has at least 2 years of successful Medical Device and Medical Supply sales management experience (Wound Care is a plus!) We offer competitive remuneration package and good career progression opportunities.

In this role you will:

· Identify and maximize sales opportunities in wound management to achieve agreed sales target and to grow the business in accordance to strategy.

· Develop and maintain the Account Plan in order to identify potential volume.

· Network Accounts, mapping and developing contacts with key decision makers and influencers beyond the standard sales call.

· Promote the full range of products to Accounts, to increase sales revenue and to achieve strategic supplier status in these accounts.

· Manage an agreed and balanced number of Key accounts. As projects are realized or become reprioritized, they should be replaced by new opportunities.

· Full consultation and liaison with Sales Managers to ensure that planned activities are in line with and support over all strategies and objectives.

· Support our in-market research, sales calls, training, launches of new products etc.

· Seek market information on competitor activities and products to help shape accurate strategies and marketing campaigns.

· Identify training needs to develop competencies required to improve performance and meet customer needs.

Qualifications & Requirements

· Minimum a Diploma in any field.

· Minimum of 2 years in Product Specialist (Sales) or equal experience in the GPs & Nursing Homes market will be an advantage.

· Strong understanding of the medical industry.

· Excellent communications and relationship development.

· Analytical and independent.

About DuoMed

Founded in 2014, DuoMed is a Singapore base medical device company that is committed to provide high quality products that deliver value and satisfaction to our customers. We research and design, manufacture, and supply medical solutions. Beginning April 2020, we become a HSA licenced and ISO13485 compliant manufacturer of medical devices & consumables.

We specialize in:

Woundcare solutions: DM Negative Pressure Wound Therapy (NPWT) Device & Advance Woundcare Products such as Duofoam Post-Op & Duoflex Border range.

Surgical solutions: including DuoMed OT Surgical Packs, Sanitizers, Masks, Gloves & etc.

Interested candidates please send your resume to [email protected] or contact 94375522. We regret that only suitable candidates will be shortlisted for further discussion.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,800-$4,300/Month (Inclusive of Regular Team Incentives)
• Base from $2,500-$3,500/Month & Monthly Incentives ($300-$800/Month)
• Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)
• Clear Salary Progression & Annual Salary Review (Min 5-10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• To coordinate the contractor, AC, QP(D), relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structure, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

- Possess a valid RTO (Tunnel) cert by JAC of IES/ACES as QSS Singapore