At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

This role is part of Wealth Operations Controls Team and be responsible for Risk and Controls for functional verticals of Lending, Onboarding and Client Reporting Wealth Ops in Asia. This role will report directly to the Head of Wealth Ops Risk & Control Asia North & South.

This role requires a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Work with the Wealth Ops cluster and management team to execute a robust risk control and governance framework for Wealth Ops in Asia (across functional verticals of Lending, Onboarding and Client Reporting). Enhance the focus on controls and governance related to Wealth Ops business to ensure that controls are keeping in pace with the evolving Business landscape.
• Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory in the functional vertical.
• Lead or support identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help drive a strong control culture and ensuring permanent controls readiness through proactive risk management and issue self-identification.
• Support management in the review and challenge process, within the OPS Front line units, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Lead and support interface of Audits and Examinations in the vertical supported. Provide advisory and support to the Wealth Ops team on Internal Audit reviews and regulatory exams.
• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Understand the overall processing risk landscape and assess / identify opportunities to limit manual processes and controls that is thoughtful, thorough, defensible and that mitigates material high risk / financial exposure.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Drive and work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum of 10 years’ relevant experience in working within internal audit, risk and control, compliance function.
• Hands on Operations experience in Wealth or 2nd or 3rd Line of Defense.
• Excellent oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting.
• Good understanding of Wealth systems

Education:

• Bachelor's/University degree, Master's degree preferred.

• Position: Logistic Officer
• Work Location: Changi Naval Base, Project Office at Maude Rd(Geylang area)
• Working days: 6 days 8am to 5pm
• Salary: $2500 to $3500 (depends on experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Requirements

Candidates possess at least a Diploma in Logistics/Supply Chain Management/Construction management/ Transportations or equivalent.

At least 2 years of fleet management or transportation management experiences, preferably from construction/civil engineering industry.

Job scope

Tracking and submission of documentation related to material movement (P.O / D.O).

Update reports on inventory and highlight any discrepancies.

Verify purchases and storage of inventory.

Facilitate enquiries with regards to office, equipment and inventory.

Allocate and direct manpower according to fleet schedule.

Submission and approval of personnel for clearance matters.

Generation and verification of temporary passes.

Ensure timely and accurate submissions of various documents.

Any other ad-hoc tasks as instructed by Logistics Manager.

• Position: Junior / Senior Logistic Officer
• Basic Salary: $2,000 – $2,700 + OT
• Working Days: Mon - Friday 9 am - 6.30pm
• Address: Jurong East

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Primary responsibilities

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verification of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Min. Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Short notice Preferred

Roles & Responsibilities

1. Perform refraction and provide glasses prescription for patients

2. Management of refractive errors in children

3. Use of ophthalmic equipment to perform investigations

4. Maintain good condition of equipment

5. Perform eye screenings

6. To assist the doctor in ensuring the smooth operations of the clinics

Job Requirements:

· Min Diploma or equivalent in Optometry

· Fully registered with Singapore Optometry Optician Board (OOB)

· Pre-registered candidates are welcome

· Able to work independently and as a team member

· Passionate, friendly, patient, and cheerful disposition

· Good communication skills

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

Responsibilities

• Assist RMs on account opening for new customers.
• Follow-up on required information/documentation relating to account onboarding.
• Ensure provided information and documentation are in accordance with the bank’s KYC (know-your-customer), AML (anti-money laundering) and CDD (customer due-diligence) requirements for initial boarding and on an ongoing basis.
• Provide post-onboarding support relating to account service requests for existing customers.

Requirements

• At least 3 years related experience in account opening and customer servicing for corporates/SMEs in Banks.
• Strong documentation skills, familiar with KYC, AML, and CDD procedures and related documentation for new and existing customers.
• Energetic, customer service oriented.
• Excellent interpersonal and communication skills.
• Strong team player.

Position Summary

The Chief Technology Officer (CTO) is a key executive responsible for overseeing all aspects of technology development and implementation, ensuring alignment with the company's strategic objectives and market demands. The ideal candidate will have deep expertise in renewable energy technologies, including solar, wind, and energy storage, and a proven track record of driving technological innovation, leading high-performing teams, and advancing the company's competitive position. This role requires a visionary leader with strong commercial acumen and the ability to develop strategic partnerships, keeping the organization at the forefront of the renewable energy industry through the development of groundbreaking technologies.

Key Responsibilities

• Strategic Technology Leadership: Articulate and implement a forward-looking
  technology strategy that aligns with the company’s overall mission and objectives,
  driving innovation, sustainability, and scalability in renewable energy technologies
  such as solar, wind, and energy storage.
• Innovation and Research Development: Lead the research and development efforts
  to identify, evaluate, and develop cutting-edge technologies, products, and solutions.
  Foster a culture of innovation that encourages the exploration of emerging
  technologies and their integration into the company's portfolio.
• Technical Excellence and Oversight: Provide visionary leadership to the
  engineering and technical teams, ensuring the highest standards in the design,
  development, and deployment of renewable energy solutions. Oversee the
  architecture and engineering practices to ensure robust, scalable, and sustainable
  technology solutions.
• Market and Industry Insights: Maintain a deep understanding of market trends,
  emerging technologies, and the competitive landscape in the renewable energy sector.
  Translate insights into actionable strategies that enhance the company’s technological
  leadership and market positioning.
• Cross-Functional Collaboration: Partner with executive leadership and crossfunctional teams to integrate technology strategies into broader business initiatives, ensuring alignment and synergy across the organization.
• Strategic Partnerships and Alliances: Cultivate and manage strategic relationships
  with technology partners, research institutions, and industry stakeholders to enhance
  technological capabilities and drive collaborative innovation.
• Governance, Risk, and Compliance: Ensure all technology initiatives adhere to
  industry standards, regulatory requirements, and best practices, with a focus on
  operational excellence, risk management, and regulatory compliance in renewable
  energy technologies.
• Resource Optimization and Budget Management: Oversee the technology budget,
  ensuring judicious allocation of resources to maximize return on investment and
  support the company’s growth objectives.
• Talent Leadership and Development: Attract, develop, and retain top-tier talent
  within the technology team. Foster a high-performance culture characterized by
  innovation, continuous learning, and excellence.

Skills & Qualifications

• Advanced degree in Engineering, Computer Science, or a related technical field; Master's degree or Ph.D. is highly desirable. 
• At least 10-15 years of progressive experience in technology leadership roles, preferably within the renewable energy sector or a closely related field. 
• Demonstrated experience in leading the development and deployment of innovative technologies, with a strong emphasis on renewable energy solutions (solar, wind, energy storage, etc.). 
• Proven track record of successfully managing R&D initiatives and guiding technologies from concept to commercialization. 
• Strong strategic acumen with the ability to anticipate industry trends and adapt technology strategies to leverage market opportunities. 
• Exceptional leadership and team-building skills, with a demonstrated ability to inspire and lead high-performing technical teams. 
• Superior analytical, problem-solving, and decision-making skills, with a focus on driving business results through technology. 
• Outstanding communication and interpersonal skills, with the ability to influence and build consensus across diverse stakeholder groups.
• Experience in an international or multicultural environment with a focus on renewable energy markets.
• In-depth knowledge of regulatory frameworks, industry standards, and compliance requirements related to renewable energy technologies. 
• A strong network of industry contacts and established relationships with key stakeholders in the renewable energy sector. 
• Bilingual proficiency in English and Business Mandarin is required to effectively manage Chinese-speaking senior stakeholders, as well as technical and engineering teams based in China. 
• Frequent business travel to China is required for attending technological conferences, engaging in knowledge exchanges, reporting to senior management, and conducting meetings with prospective investors.

Please only apply if you able to attend an in-person interview.

Schedule: Monday - Friday, 9:00 AM - 5:00 PM

Salary Range: S$1,500 - $3,000 per month

About the Role:

We are seeking a detail-oriented Accounting & Administrative Officer with a growth mindset to join our dynamic team. This hybrid position offers an excellent opportunity for an admin professional to utilize their skills in a flexible work environment.

Key Responsibilities:

1. Provide comprehensive administrative support and coordinate tasks with international counterparts

2. Manage financial tasks, including:

- Invoice preparation and processing

- Payroll administration

- Maintenance of full sets of accounts (general ledger, trial balance, balance sheet, profit & loss statements)

3. Handle system updates, email correspondence, and phone communications

4. Perform data entry and maintain accurate financial records

5. Provide ad hoc translation between English and Mandarin language

Location:

- 50 Tagore Lane, Singapore 787494

- We will move to 79 Anson Rd 079906 in Dec 2024

Qualifications:

- Diploma or higher in a relevant field

- Minimum 1 year of experience in a clerical or office administration role

- Fluency in English and Mandarin language (written and spoken)

- Strong administrative and organizational skills

- Solid understanding of basic accounting and bookkeeping principles

- Experience with QuickBooks is an advantage

- Excellent time management and multitasking abilities

- Proficiency in Microsoft Office suite

- Ability to work effectively in a hybrid environment

- Demonstrated adaptability and enthusiasm for professional development, with a receptive attitude towards constructive input

What We Offer:

- Competitive salary package

- Flexible hybrid work arrangement (office, home, and other locations as needed)

- Opportunities for professional growth and skill development

- Collaborative and supportive team culture

- Tools and support for effective remote work

How to Apply:

If you are passionate about excellence, thrive in a flexible work environment, and are ready to take on a rewarding challenge, we want to hear from you! Please submit your resume, a brief cover letter highlighting your relevant experience and your ability to work effectively in a hybrid setting, and any additional information that makes you stand out as a candidate.

We are an equal opportunity employer and value diversity in our workplace. The purpose of language skills required (if any) is to work with counterparts who do not speak English. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, or disability status.

Role: IT Risk Management Officer

IT Risk Management is a regional function in Asia responsible for technology risk governance and management. This function works in close collaboration across IT to foster strong risk culture and awareness. Primary responsibilities include risk management activities with the aim to continuously strengthen IT operational /security posture and provide risk transparency to our management.

Service Offering
• Support the rollout of IT risk management strategy, framework and standard(s) in Asia
• Manage day to day IT Risk management activities in Asia including:
o Maintenance of the central risk register
o Tracking of risk mitigation plans and
o Follow up on risk remediation and/or mitigation plans
• Responsible for preparation of risk reporting to IT Risk Management Forum as well as Operational Risk Committees in Singapore and Hong Kong.
• Perform regulatory (MAS and HKMA) and security related assessments, review technical control effectiveness, identify gaps and follow up on actions
• Perform and execute internal control plans
• Review application security concept design as part of project implementations
• Work with external and internal audit to facilitate fieldwork and tracking of IT related audit items
• Handle routine security related tasks e.g. password management, review of requests
• Drive a positive risk culture through training, communication and collaboration
• Prepare materials for periodic IT Risk Awareness trainings

KEY FEATURES OF THE POSITION

IT Risk Management
• Maintain the central risk register for Asia
• Support and assist risk owners to develop risk mitigation/remediation strategies for High, Medium and Low risk items
• Maintain oversight of risks mitigation / remediation plans of High, Medium and Low risk items
• Work closely with IT Project Managers to identify, mitigate and treat residual risks arising from projects
• Collaborate with Information Security function to support implementation and/or mitigation of Cyber risks
• Prepare risk reporting materials to be presented at IT Risk Management Forum and Operational Risk Committees
• Perform internal control validations and highlight exceptions for remediation
• Track, monitor and report on status of controls
• Provide IT risk awareness trainings
• Support IT teams in responding to external and internal audit queries. Review audit reports and provide audit responses
• Track audit remediation plans to ensure timely and proper closure of IT audit points

Client Management (internal & external)
• Various IT functions, both regionally and globally
• Operational risk (CRO)
• Local Legal and Compliance functions

Business Management
• Key local stakeholders include IT Service Owners, IT Infrastructure, IT Application Managers, IT Architecture and Project Managers
• CRO functions – including Business Operational Risk, Information Security and Compliance functions
• Global functions – IT Risk Management , Information Security.

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Role：

Safety Officer (WSHO / Construction)

• Singapore Based (Working Location: Changi Navel, Project Office nearby Lavender MRT)
• Project contract based (estimated 27 months until project completion)
• 6 Days work per week (8am to 5pm)
• $5000 to $7000
• Diploma / Degree in Environmental, Health and Safety or other relevant subjects. + At least 3 years of experience in WSH field, preferably in construction industry.
• Must be a MOM registered Safety Officer (Registered WSHO), ECO is an additional benefit.
• Able to provide hands-on support to sites as well as ability to take a strategic approach to improving EHS performance.
• Career Progression Opportunities

Our client is a leader in the maritime and construction sectors for over 40 years. They are now looking for motivated individuals to join their team.

Unique Opportunity: Dive into a significant naval base/government project, gaining unique insights and contributing to a project of national importance.

Dual-Domain Expertise: Experience the best of both worlds in land and marine projects, enhancing your skills and versatility in the industry.

Career Growth: Participate in a landmark project that will not only elevate your profile but also open doors to future leadership opportunities.

Impactful Work: Be part of a mission that extends beyond the job – contributing to national security and community well-being.

Be part of building something historic.

Job scope

Conduct daily site inspections, risk assessments and follow-up actions to maintain high safety standard and compliance to Company’s ISO & OSHAS policies.

Enforce all safety legislation and in-house safety rules and regulations.

Investigate all incidents and recommend corrective actions to prevent recurrences.

Update and keep proper safety records, incident reports and statistics.

Lead team in safety audits by MOM and must be able to submit all required documents.

Identify safety hazards and implement a comprehensive site safety management system to manage risks and reduce accidents.

Develop documentation for the Project-Risk assessment, Safe work procedures. Present safety briefings and coordinate WSH programmes

Conduct Internal Safety related training to stakeholders

Manage and lead a team of WSH Coordinators and WSH supervisors.

Organize safety promotion and health campaigns, training courses

Interacting, reporting and providing company representation to all business divisions relating to aspects of EHS affairs, compliance matters, enforcement actions, remedial activities and regulatory affairs.

Interfacing with external professional services, customers, regulators, industry and represent company at public meetings, hearings, and perform public relations duties.

Any other ad hoc duties as assigned by management or superior

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

• Position: Junior / Senior Logistic Officer
• Basic Salary: $2,000 – $2,700 + OT
• Working Days: Mon - Friday 9 am - 6.30pm
• Address: Jurong East

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Primary responsibilities

• Responsible for managing and coordinating Sea Export shipments.
• Ensure customer requirements are met and documentation is accurate and precise.
• Ensure Fully Compliance on Workplace Safety & Health Procedure
• Ensure completing the task or duties assigned with accuracy by continuously monitoring and managing costs, timelines and service quality.

Duties / Scope of work

• To ensure accurate and timely production of relevant export documentation and declarations (eg. HB/L, MBL, manifest, pre-alerts), customs declaration, Trade-net operations.
• Perform general shipping functions including system data entries.
• Coordinating and resolve shipment issues
• To communicate efficiently with customers, shipping lines, transport team, trucking partners and overseas offices in order to ensure smooth pickup/ delivery of the shipments.
• Ensure customer requirements are meet, customers are up-to-date on their orders and documentation is accurate and precise.
• To ensure related charges are billed and collected timely from the consignee or its agent
• Ensure all transactions are handled in an accurate, complete and timely manner
• To effectively follow up with warehouse/oversea offices on any short-landed, damaged or discrepancy cargo
• Answering to customer's inquiries and handling customer's complaints.
• Preparing of payment vouchers, verification of vendor costings, closing of all shipment files and filling of documents.
• To liaise with ocean carriers and master co-loaders on shipment booking and checking on schedule, space and equipment availability
• Any other task assigned by the superior

Qualifications

• Min. Diploma or higher
• Knowledge in freight forwarding, import & export procedure or permit declaration.
• Willing to work OT if required.
• Short notice Preferred

Responsibilities

• Liaise with airlines & local hotels for seats & room reservations
• Ensure booking are processed / deadline by local arrangement are met and issuing of vouchers
• Staying updated with industry trends, promotions and new travel products.
• Tour leading opportunities

Requirements

• With or without experience, training provided
• Computer literate with knowledge of Microsoft Word, Excel, Sabre/Airline systems are preferable
• Preferably holds a diploma in travel and tourism or relevant work experience.
• Excellent communication skills in both verbal and written English and Mandarin.
• Strong attention to detail and organizational abilities.
• Ability to work independently as well as part of a team.

(We regret that only shortlisted candidates will be notified)

• Monitor and analyze trade performance, space allocation, and market trends; implement strategies and pricing to align with company objectives.
• Source and provide reliable market intelligence, manage pricing schedules, and resolve operational issues with vendors.
• Participate in trade meetings, provide competitor analysis, and assist in budgeting, revenue estimation, and performance reporting.
• Handle contingencies, optimize schedules, and drive volume and revenue performance, ensuring alignment with regional and head office pricing policies.

Requirements:

• Diploma in Maritime or equivalent
• At least 3 years of experience in Liner/Container Shipping.
• Good knowledge in Shipping Logistics and Transportation process.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

P-Serv is partnering with our Client, a Statutory Board of Singapore, and they are scouting for talents to join in their amazing team.

Information:

• Tuas
• 4 days' work, 2 days off (rotating basis)
• 10am to 10pm / 10pm to 10am (2hrs break)
• Basic + Incentives + Allowances + Bonus!
• Uniform, Training provided!

Scope of Work:

• You are to provide excellent customer service.
• You are to handle enquiries/complaint tactfully and to provide solution.
• You are to ensure smooth daily operation.
• You are to assist in payment top up
• You are to maintain all office equipment, computer peripherals and communication equipment in good working condition.
• You are to reconcile all payment received and to generate daily report.
• You are to perform data entry/ registering pertaining to digital application, permits, particulars and etc.

Requirement:

• Minimum GCE "O" Level
• Minimum 1 year of working experience in Customer Service/ Payment related scope of work (Can be Cashiering/Collection)
• Meticulous with details, good communication and interpersonal skills
• Able to maintain confidentiality and sensitivity at work

We regret to inform that only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy.

EA License No: 90C3494

EA Personnel No: R1441973 | Chng Wei Liang, Winson

• Support with the preparation, monitoring, and administration of purchase orders, ensuring the accuracy and prompt delivery.
• Manage inventory levels, track inventory usage, and assist in restocking supplies as needed to prevent shortages.
• Keep accurate records of purchases, supplier information, and contract details.

Requirements:

• Diploma and above
• At least 1 year of experience in Manufacturing Sector.
• Proficient in Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Purpose

You will be handling insurance claims assessment under the accident and health plans. You will also be given the opportunity to be part of an exciting team with involvement in customer service initiatives and projects to improve the claims experience.

The Job

• Determine policy coverage, establish proof of loss with proper documentation and provide accurate and timely assessment of medical claims within the required service standards and ensure that claims are paid accurately and promptly
• Handle medical report cases and appeals
• Seek clarifications and liaise with medical institutions and policyholders on outstanding requirements
• Deliver excellent service and enhance customer and distribution channels relationship management
• Attend to escalated claims enquiries
• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices
• Ensure compliance with internal and external regulatory and legal matter
• Any other ad-hoc projects assigned by supervisor
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Diploma, Degree or Professional Insurance Certificate with at least 3 years of relevant accident and health claims experience
• Prior experience in life and PA claims will be an added advantage
• Good medical knowledge and ability to explain medical conditions in insurance context
• Strong analytical, written and communication skills
• Customer-centric and meticulous with the ability to work under pressure
• A team player
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Purpose

You will be responsible for the benefit mapping/ claim tagging/ claim assessment under the health plan. You will also be given the opportunity to be part of an exciting team with involvement in service excellence initiatives and projects to improve the claims experience.

The Job

• Provide accurate and timely assessment of health claims within the required service standards including data benefit mapping/ claim tagging and ensure that claims are paid accurately and promptly
• Seek clarifications and liaise with policyholders on outstanding requirements
• Attend to claims enquiries
• Ensure compliance with internal and external regulatory and legal matter
• Any other ad-hoc duties as assigned by supervisor
• Take accountability in considering business and regulatory compliance risks and take appropriate steps to mitigate the risks
• Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company
• Highlight any potential concerns/ risks and proactively share best risk management practices

Our Requirements

• Diploma, Degree or Professional Insurance Certificate with at least 1 years of relevant accident and health claims experience
• Prior experience in life claims will be an added advantage
• Strong analytical, written and communication skills
• Customer-centric and meticulous with the ability to work under pressure
• A team player
• High level of integrity, take accountability of work and good attitude over teamwork
• Take initiative to improve current state of things and adaptable to embrace new changes

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

• Work closely with development and product teams to understand requirements and functional specifications, ensuring comprehensive test coverage.
• Review and analyze requirements and specifications to identify potential issues and testing needs.
• Develop detailed test plans and create, execute, and maintain both manual and automated test cases.

Requirements:

• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of Software Quality Assurance (QA) experience in both automated and manual testing.
• Familiar with Agile/Scrum development processes.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duties & Responsibilities:

• Align with the vision, annual missions, and fiscal year directions set by HQ, and the Parts Department (PD) to ensure overall progress and growth.
• Contribute to the continuous parts supply in distribution channels by implementing a business continuity plan (BCP).
• Promote and engage in two-way transparent communication to identify and resolve issues quickly through idea-based decision making.
• Propose and drive continuous improvements in business and operations to enhance the overall branding of PD and exceed industry standards.
• Maintain respectful and productive relationships with all stakeholders, particularly in supply chain management (SCM).
• Consolidate the status of all back orders with priority listings.
• Ensure timely deliveries according to approved SOPs.
• Communicate order statuses with customers, PD groups, and suppliers.
• Verify and process Parts Claim Reports (PCRs) from customers using SAP.
• Facilitate the closure of PCRs through approved corrective actions.
• Produce a monthly claim summary to support continuous improvements.
• Share relevant claim information with customers, PD groups, and suppliers.
• General Base Price registration
• General Back Order management and stock availability

Requirements:

• Relevant academic certification in logistics and/or supply chain management (SCM).
• Basic knowledge of SCM, especially between production and wholesale.
• Familiarity with logistics terminology, logistics documents, and Incoterms.
• Interest in streamlining workflows and communication channels for customer orders.
• Proficiency in SAP (SD module) and Microsoft Office, especially Excel.
• Ability to travel for a half-day business trip once a month to a warehouse in Johor Bahru.

Interested candidates who wish to apply for the above positions, please click "Apply now" or email to [email protected]

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

Cargo Officer

1. Singapore Citizen or PR

2. GCE O Level or equivalent

3. Must possess SS600 & SS648 certificates

4. Supervision of marine fuels loading from oil terminals and delivery to customer vessels as per SS600 & SS648 requirements and procedures

5. Liaising with oil terminal personnel, cargo surveyors and ship crew.

6. Responsible for the custody of marine fuels

7. Ensuring correct quality and quantity of bunkers is delivered to customer vessels in a safe and efficient manner

8. Possess good knowledge of the Coriolis mass flow meter

9. Responsible for all documentation for procurement of marine fuels and deliveries to customer vessels

Position Overview: As the Chief Customer Officer, you will be responsible for shaping our customer experience strategy and ensuring that we deliver exceptional service to customers of the Chocolate Finance Managed account.

You will be responsible for overseeing all aspects of customer interactions, from managing our customer service team to developing and executing customer engagement strategies. Additionally, you will be responsible for managing digital marketing efforts, agency partnerships, and customer acquisition platforms to drive growth and engagement through the sales funnel.

Key Responsibilities:

1. Customer Service Management:

Lead and manage the customer service team, ensuring efficient and effective handling of customer enquiries, complaints, and requests. In line with MAS compliance rules.

Develop and implement service standards and KPIs to measure and improve customer service performance.

Establish training programs to enhance customer service skills and knowledge within the team.

2. Customer Strategy and Process:

Develop and execute a comprehensive customer engagement strategy to enhance customer loyalty and satisfaction.

Continuously evaluate and optimise customer service processes to improve efficiency and effectiveness.

Implement customer feedback mechanisms and drive improvements to the product based on customer insights.

3. Customer Engagement and Communications:

Create and execute customer engagement campaigns across multiple channels, including email, SMS, and in-app communications.

Develop personalised customer communication strategies to enhance customer retention and upsell opportunities.

Collaborate with cross-functional teams to ensure consistent and impactful customer messaging.

4. Digital Marketing Management:

Manage the agency responsible for all paid advertising campaigns, SEO, and social media marketing efforts.

Develop and execute digital marketing strategies to drive customer acquisition and brand visibility.

Monitor and analyze campaign performance metrics and adjust strategies accordingly.

5. Public Relations Management:

Oversee the agency responsible for public relations efforts, including media relations and crisis management.

Develop and maintain positive relationships with media outlets, influencers, and industry partners.

Ensure that the company's image and reputation align with brand values and objectives.

6. Platform Management:

Manage Appsflyer and Blueshift platforms to optimize customer acquisition and engagement throughout the sales funnel.

Analyze data and customer behavior to identify opportunities for optimization and growth.

Collaborate with technology teams to implement platform enhancements.

7. Content Management and Strategy:

Develop and oversee a comprehensive content strategy that includes blogs, FAQs, and influencer collaborations to engage and educate our customer base.

Work closely with content creators, both in-house and external influencers, to produce high-quality, informative, and engaging content that aligns with our brand and resonates with our target audience.

Monitor content performance metrics and user feedback to refine and optimise content strategies, ensuring that our customers have access to valuable and relevant information to enhance their financial journeys.

Salary: SGD 2,500 - SGD 2,800
Working location: Ubi

Overview:

A crucial role in processing claims and ensuring timely resolution. Your dedication to learning and attention to detail will contribute to maintaining high levels of client satisfaction.

Responsibilities:

• Executive the intake and registration of new insurance claims, ensuring accurate and complete data entry into the claims management system.
• Review and organize claim documentation, including forms, reports, and correspondence, for accuracy and completeness.
• Process claim-related correspondence, including emails, letters, and faxes, and distribute to appropriate personnel for further action.
• Maintain claim files and databases, updating information as needed and ensuring confidentiality and security of sensitive data.
• Generate claim-related reports and documents, such as claim status updates, settlement offers, and denial letters, as directed by claims adjusters or supervisors.
• Communicate with policyholders, claimants, and other involved parties to provide information and assistance regarding claim status, documentation requirements, and next steps in the claims process.
• Assist with scheduling appointments and inspections, coordinating with mechanic and other external vendors as necessary.
• Collaborate with Sale associate & Operation manager, such as underwriting and finance, to resolve claim-related inquiries and discrepancies.
• Participate in training sessions and meetings to stay informed about changes in claim procedures, regulations, and industry best practices.
• Perform other administrative tasks and special projects as assigned by management to support the efficient operation of the claims department.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Assistant Officer (Service QA Department)

Working Days: 5 days (8am - 6pm)
Office Location: Jurong East
Salary: $2500-$3200
other benefits: flex benefits $100-$300/year + transport allowance $50-$120/month + will state exact amount of confirmation increment $50 - $200

Summary:
To plan, co-ordinate and perform inspection works on newly installed and existing equipment under maintenance contracts.

Requirements:

• Experience in lift industry will be advantageous
• Diploma / Degree in Electrical Engineering

Job Scope:

• Assist the management/senior engineer in technical aspect of the equipment
• Carry out inspection on newly installed equipment and equipment under maintenance
• Attend to safety and performance-related breakdowns of equipment
• Planning and implementation of new measures to improve performance of equipment
• Investigate and submit report on the technical failures of equipment
• Act as calibration committee member when assigned by senior manager and to ensure all instruments within the department are properly documented and calibrated
• Assist in technical training of subordinates within the department
• Any other duties as assigned by superior

Low Yu Xuan Reg No: R24123804

The Supreme HR Advisory Pte Ltd EA No: 14C7279

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Fraud Ops Analyst - Onsite (Internal Job Title: Fraud Ops Analyst – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Analyze fraud trends, conduct investigative Research into losses, and analyze loss type data to determine fraud patterns
• Performs data validation independently in support of fraud management personnel
• Assist in executing the business strategy by developing and producing Management Information Systems and analyses
• Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided
• Provides guidance and input to department, cross functional or cross area teams that focus on process improvement efforts or projects
• Monitor, assess, analyze and/or evaluate processes and data, and identify policy gaps and formulate policies
• Interpret data and make recommendations, and basic working knowledge of industry practices and standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 years of experience in a related role
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

• Handle full set of Accounts Payable
• Accruing monthly revenue for selected centers.

Requirements:

• Diploma in Finance/Accountancy/Banking or equivalent.
• At least 2 years of working experience.
• Proficient in Accounting Software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

• Monitor and analyze trade performance, space allocation, and market trends; implement strategies and pricing to align with company objectives.
• Source and provide reliable market intelligence, manage pricing schedules, and resolve operational issues with vendors.
• Participate in trade meetings, provide competitor analysis, and assist in budgeting, revenue estimation, and performance reporting.
• Handle contingencies, optimize schedules, and drive volume and revenue performance, ensuring alignment with regional and head office pricing policies.

Requirements:

• Diploma in Maritime or equivalent
• At least 3 years of experience in Liner/Container Shipping.
• Good knowledge in Shipping Logistics and Transportation process.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303