Salary: $3000 per month

Working days: 5 days per week

Work location: Clarke Quay / Novena

Contract duration: till December 2024 (extendable)

Responsibilities:

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data (target respondent: corporate company/establishment)
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• At least 2 years experience in administrative & customer service
• Prior experience in call center environment will be beneficial
• Able to work in a fast paced environment & achieved assigned targets/KPIs
• Well spoken and good verbal/written communication skills
• Proficient in MS office, especially Excel

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Position: Public Relation Officer

Key Responsibilities:

• Greet guests as they arrive at the nightclub and create a warm and welcoming atmosphere.

• Assist with guest check-in and ticketing processes, ensuring a smooth and efficient entry.

• Engage with guests throughout their visit, providing exceptional customer service and addressing any questions or concerns they may have.

• Anticipate guests’ needs and go above and beyond to exceed their expectations.

• Foster positive relationships with regular patrons and VIP guests, ensuring they feel valued and appreciated.

• Act as a liaison between guests and nightclub staff, facilitating communication and resolving any issues that may arise.

• Promote upcoming events, special promotions, and VIP packages to guests, encouraging participation and repeat visits.

• Collaborate with the marketing and other teams to develop creative strategies for enhancing the guest experience and driving attendance.

• Stay informed about current trends in nightlife, entertainment, and hospitality, and incorporate new ideas and initiatives to keep our nightclub fresh and exciting.

Qualifications:

• Previous experience in hospitality, customer service, or guest relations preferred.

• Exceptional interpersonal and communication skills, with a friendly and outgoing personality.

• Ability to remain calm and professional in high-pressure situations and adapt to changing environments.

• Strong organizational and multitasking abilities, with a keen attention to detail.

• Passion for nightlife and entertainment, with a genuine desire to create memorable experiences for guests.

• Flexibility to work evenings, weekends, and holidays as required.

• Basic knowledge of nightclub operations and industry practices is a plus.

This position is commission based.

• Handle full set of Accounts Payable
• Accruing monthly revenue for selected centers.

Requirements:

• Diploma in Finance/Accountancy/Banking or equivalent.
• At least 2 years of working experience.
• Proficient in Accounting Software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

My client is a leading Japanese multinational corporation specializing in optics and imaging products. They are involved in various business activities, including the manufacturing and distribution of imaging products, precision equipment, and healthcare-related products.

The company is known for its high-quality cameras, lenses, and other photographic equipment, as well as its advanced microscopes and measuring instruments used in industrial and scientific applications.

• Position : Regional Sales Engineer (Medical/ Healthcare)
• Working Hour : 5 days, Office hour
• Location : Macpherson
• Remuneration : Permanent Benefit + Transport Allowances + AWS and VB

The Regional Sales Engineer is responsible for supporting the sales staff in presenting technical presentations of our products as well as assisting on installations of our products in both a pre and post-sales support role.

Responsibilities

• Develop business of the company's solutions/products to increase overseas sales
• Maintain and network with distributors and customers to maintain the accounts, promote and expand accounts
• Be efficient in negotiating the terms, price, delivery and specification with distributors about agreement or each sales contract, watch deliveries and close sales
• Understand solutions the company offers, ranging from basic to advanced full research grade microscope systems, develop, execute sales and marketing strategy
• Support distributors in a timely manner, make visits overseas customers when necessary.
• Get involved in product launches and work on strategy, plans and execute them
• Do demonstration and presentation of our solutions
• Manage credit control of distributors
• Manage sales data, make analysis, regular reporting to Management

Requirements

• Preferably at least Degree and above in relevant field
• At least 3 – 5 years of relevant experience in product sales in relation to healthcare engineering field
• Having microscopy usage or knowledge will be an advantage
• Able to travel at least once per month; if required

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

Jasmin Toh

EA License No. – 23C2060

EA Registration No. - R2092390

We are looking to add a Paralegal / Legal Case Officer to join our Criminal Defence / Family Law team.

Responsibilities:

• Support our team of purpose-driven lawyers in delivering quality Criminal Defence & Family Law advice and solutions to all
• Develop, build and maintain strong relationships with existing and new clients
• Take the initiative and lead in managing, organising and coordinating all client updates and communications
• Provide regular and timely updates to clients via voice and video calls, instant messaging and email
• Attend to client queries, concerns and feedback in a prompt and professional manner
• Respond to messages and facilitate communication with clients and third parties via letters and emails
• Compile and coordinate substantive and detailed replies for lawyers to clients and third parties
• Conduct legal research, due diligence, fact-finding and getting-up work
• Draft and assemble legal documents including opinions, pleadings and Court papers
• Provide administrative and secretarial support to lawyers
• Take notes during calls, discussions, meetings and Court hearings
• Schedule and track deadlines, appointments and Court dates
• Update and prepare files and materials for Court attendances and meetings

Requirements:

• Enjoy interacting and communicating with clients
• Excellent written & verbal communication skills
• Good time-management, able to prioritise work and multi-task
• Resourceful, problem-solving skills
• Attention to detail, meticulous with following-up; organised, systematic in filing and documentation
• Can carry out work independently and have experience drafting legal documents
• Have a good grasp of client-handling and case-management
• Customer service oriented when attending to clients
• Proactive, hard-working, disciplined, service-oriented and strong work ethic
• Want to work in a close-knit team where their voices, ideas and contributions are valued
• Desire to actively contribute towards bringing about greater access to justice and fairness for all in the legal community
• MS Office, Word & Excel proficient
• Prior work experience or training in a related role / function

We look for candidates who are driven, self-motivated and resourceful, and who share our desire to build a purpose-driven law practice based on our values:

• Empathy: We will understand what you are going through and show compassion in helping you.
• Integrity: We will always do the right thing, because the time is always right to do what is right.
• Humility: We will put our ego aside and listen to your opinions and feedback because we can always do better.
• Courage: We will act without fear or favour, knowing that we are empowered with our team’s full support.
• Tenacity: We will persevere and work even harder when the going gets tough, when no one else is looking and everyone else quits.
• Ownership: We will be accountable for our actions, and we will not turn away from responsibility.
• Teamwork: We will support and stand alongside our team in every test and triumph.
• Purpose: This is not ‘a’ job; this is ‘OUR’ job. We are grateful to have it, and we take pride in everything we do.

If you would like to apply, please send the following to [email protected]:

• CV / resume
• Recent photograph
• Writing samples / samples of past written work
• Current / last drawn salary
• References or testimonials

Only candidates selected for interviews will be notified. Thank you.

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers;

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English. Ability to speak Mandarin will be preferred as the CSOs are required to work closely with mandarin speaking customers.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

About the company

Our client is a well established Medical Devices MNC and they are currently seeking a Senior Costing Analyst to join their team.

About the job

Reporting to the Senior Finance Manager, you will support Singapore manufacturing operations by partnering with the plant general manager and operations manager. Your role involves driving, managing, and presenting key financial deliverables, including the Internal Operating Plan, interim forecasting cycles, and monthly actuals reporting. You will act as the main liaison between manufacturing operations and plant managers, ensuring accurate financial reporting and adherence to controls. Responsibilities include developing compliance procedures, maintaining performance measures, managing annual standard cost roll, and conducting cash flow analysis. You will also support site performance through finance metrics, lead the E&O process, participate in Material Review Board meetings, and perform audits for consistent reporting and policy adherence. Additionally, you will review financial results, enhance productivity and cost control, ensure compliance with laws and US GAAP, and engage in new production initiatives and other assigned tasks. The ideal candidate is one who is independent, positive and has a can-do attitude.

Skills and experience required

Candidates should have a recognized accounting degree or equivalent and at least 3 years of experience in costing.

Why is this a good role?

This is a compelling role because the business is planning to expand its manufacturing operations, with Singapore serving as the APAC regional hub. The company is experiencing stable and progressive growth, providing a solid foundation for career development. The role also offers vertical promotion opportunities and the chance to rotate within the finance department, allowing for professional growth and diverse experience.

To apply online please use the 'apply' function, alternatively you may contact Adriel Law at [email protected] (EA:94C3609 / R1655690)

Quality Assurance Officer

Salary: 2.4k - 2.5K

Job scope:

- Perform product inspection and/or audits of quality assurance in the production line, restaurants, events etc

- Perform packaging line and manufacturing inspection

- Sampling and testing of incoming components and raw materials

- Ensures raw materials, in-process and finished products meet company standards

- Minimize down-time by reducing production re-work and recalls

- Conduct Food Hygiene Audit checks at production line, restaurants, events etc and ensure any non-compliance are reported to management and resolved swiftly

- Responsible for spot check and inspection of finished goods to comply with specification and customer requirements

- Any other ad-hoc duties as assigned by the Company

Requirements:

- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent

- Required skill(s): Computer Skill, MS Excel, MS Word

- At least 1 year(s) of working experience in the related field is required for this position

- Preferably Junior Executives specializing in Quality Control/Assurance or equivalent

- Comfortable to handle administrative work in HACCP and/or other Food Safety Audits

- Relevant experience in Food & Beverage industry is an advantage

Working hours:

8.30am - 5.30pm

Location:

Bukit Batok

For interested candidates, please Whatsapp to 9630 3439!

EA License No. : 22C0937 (Lightverse Pte Ltd)

EA Personnel No. : R23118390 (Gwen Lim)

Responsibilities

• Organise and conduct regular credit and accounts receivable review meetings with business units and sales departments to resolve delinquent accounts.
• Follow up and communicate with customers regarding outstanding payments.
• Review and process new customer account applications.
• Maintain and update customer account details and credit limits in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with the sales department to address overdue issues.
• Disseminate invoices, statements of accounts, reminder, and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and accounts receivable status reports for management.
• Liaise with insurers to apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks regarding bank guarantees, including letters of credit.
• Verify supporting documents to carry out billings to customers.
• Perform other ad hoc duties as assigned

Requirements:

• Minimum of 1 year of relevant experience
• Proficiency in SAP software is an advantage
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QX3XY593

Contract: 1 year

Location: Redhill

Responsibilities

• Collecting and analysing data
• Developing surveys and conducting interviews
• Presenting findings and writing reports
• Other duties such as supporting the preparation of the Annual Report and preparing statistics on client profiles, may be assigned where necessary

Requirements

• Degree
• Good analytical skills
• Proficiency in Excel and SPSS, is preferred
• Experience with data analysis and/or conducting qualitative analysis will be advantageous

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

• Handle full set of Accounts Payable
• Accruing monthly revenue for selected centers.

Requirements:

• Diploma in Finance/Accountancy/Banking or equivalent.
• At least 2 years of working experience.
• Proficient in Accounting Software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Corporate Call Centre
Working hours: Rotational shift, Mon – Sun
4 weekdays + 1 weekend
Location: Changi / Jurong East
Salary: Basic + shift allowance
Duration: 6 months
*Note: 2 months training

Shift Pattern:
830am to 530pm/
845am to 545pm/
1030am to 7.30pm/
1130am to 8.30pm

Job Scope:
* Maintaining a positive, empathetic, and professional attitude toward customers.
* Responding promptly to customer inquiries on general and transactional enquiries
* Communicating with customers through various channels.
* Acknowledging and resolving customer requests.
* Customer outreach to encourage the use of digital services.
* Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk
standards.
* Collaborate with stakeholders to resolve all customer queries and requests.
* Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
* To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
* To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

Requirements:

• Min. GCE ‘O’ Level or Higher Nitec
• At least 1 years of experience in call center setting
• Has experience dealing with KPI preferred

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)

Contract: 1 year

Location: Redhill

Responsibilities

• Collecting and analysing data
• Developing surveys and conducting interviews
• Presenting findings and writing reports
• Other duties such as supporting the preparation of the Annual Report and preparing statistics on client profiles, may be assigned where necessary

Requirements

• Degree
• Good analytical skills
• Proficiency in Excel and SPSS, is preferred
• Experience with data analysis and/or conducting qualitative analysis will be advantageous

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7636

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities

• Process and perform Regulatory submission related functions and data governance.
• MAS Notice 610 Submission of Statistics and Returns - no prior experience required
• MAS 758 Minimum Cash Balance submission - no prior experience required
• Qualifying Liabilities / Liabilities Base Return
• Fortnightly Asset Maintenance Report
• MAS Notice DIA-N01 Deposit Insurance Returns
• Monthly RMB FX turnover by product types
• Any other data governance task

Requirements

• Minimally Bachelor’s degree, preferably in Accounting
• Up to 2 years of relevant working experience
• Analytical and meticulous to handle financial data, having strong logic thoughts.
• Excellent communication and good interpersonal skills to handle stakeholders across multiple departments.
• Strong team player who is able work within the team while at the same time, able to work independently to deliver quality output.
• Good working attitude with a willingness to learn and challenge oneself.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (GOH JIA ZHEN CRYSTAL)

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• A Levels and above
• Singaporeans
• Call Centre experience is a big plus. No experience is welcome to apply!
• Microsoft Excel | Travel in Singapore
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Contract: Immediate till 31 March 2025

Location: Paya Lebar

Responsibilities

• Schedule static/digital advertisements
• Check the files/video clips and carry out necessary follow-ups
• Follow up on feedback and inquiries received via hotline or email
• Liaise with relevant stakeholders regarding the operational issues
• Submit advertisements to relevant stakeholders
• Manage proof of posting
• Generate QR code for the app
• Creation of app Gates+
• Support research and management of ad hoc projects
• Verify service entry sheets
• Provide operational assistance to the team when required

Qualifications & Work Experience

• Preferably possess a minimum of GCE “O” levels
• Relevant experience in administrative work is preferred

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7759

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description

• Implement appropriate safety measurements in accordance with the Workplace Health and Safety Act
• Enforce all safety requirements and company safety rules and regulations
• Conduct regular site checks and take appropriate corrective actions
• Conduct regular inspection to ensure ECM and environmental plan in place
• Maintain and update all WSH records, certificates and reports in accordance with WSH legislation
• Investigate accidents, incidents, or near misses to determine the root causes and prevent future occurrences.
• Maintain accurate records related to safety training, incidents, inspections, and compliance activities.
• Stay current on industry best practices and continuously seek opportunities to improve workplace safety.

Requirements

• Registered WSH Officer with MOM
• Minimum 3 years relevant working experience in construction industry
• Occupational Safety Management (including fire & safety management)
• Experience in Private Housing/ Building & Commercial/Mix Development will be advantageous.

Please include the projects you have worked on in your resume.

1. Good co-ordination skills and good technical knowledge of M&E systems/ equipment, including security systems
2. To carry out regular site supervision and inspection of the works/materials including any off-site production as instructed by the consultant team so as to ensure that mechanical and electrical works, including security systems, are constructed to required quality, accuracy and workmanship
3. To monitor work in progress in accordance to Approved Master Schedules with breakdown to Monthly, Weekly and Daily programmes
4. To assist the RE on daily, weekly and monthly reports of site progress as per contractor’s approved program, activities, issues and resolutions
5. To check and verify reports, variations and progress claims submitted by contractors, including as built quantity for the variations
6. To undertake any other duties related to the project as and when instructed by the SO and RE.

Globevisa stands as the largest global immigration agency. Our headquarters are located in Singapore, boasting (39) offices worldwide, and a dedicated team exceeding (800+) professionals who service clients from (100+) countries or regions. We proudly lead numerous immigration programs regarding application volume and success rates.

Incentive package:

• Base salary + Annual Performance Bonus
• Office Nearby mrt ( Telok Ayer/Raffles Place)
• Medical Benefits
• Phone allowance, Computer Allowance, Atire Allowance

Working hours: 9am-6pm, Monday to Friday. Enjoy extra OT pay. Challenging and easy-going Environment, meet and serve High Net Worth clients.

Job Responsibilities:

• Assist frontline sales consultant for document check/preparation.
• Providing customized services (paperwork ) for our clients
• Assist in preparing and submitting application documents/immigration documents for our clients.
• Communicate regularly with clients in great manner to help smooth the process.
• Accompany clients in local field trips-Explore more clients need and search for more related programs.
• Guiding and ensuring the team achieves the clients' target
• Programme marketing through different social platform(Facebook, wechat, etc.)

Requirements:

• Minimum Diploma/Degree
• Able to multi-task, as well as, work in a fast paced & collaborative environment
• Quick thinking and resourceful to deal with the volatile nature of job
• Excellent communication, interpersonal and cross functional stakeholder management skills
• Good planning and organisational skills
• Company does not support any working pass application for the time being

Additional:

• Mon-Fri. Full-time, 40 hours per week.
• Annual Performance bonus
• High chances for internal jobs transfer and promotion.

We don't accept any recruitment agency.

Job responsibilities

• Ensuring delivery of risk & compliance services to internal stakeholders in line with the agreed standards.
• Monitoring and reporting on risks and regulatory environment to assist the management in taking appropriate strategic decisions.
• Promote a risk and compliance culture within the company.
• Ensuring compliance with all policies relevant to risk & compliance function.
• Supporting Heads of Departments (HODs) in conducting the required AML/CFT checks and implementation of sanctions.
• Making continuous improvements to risk & compliance processes to enhance the overall efficiency of the department. Contributing to the enhancement of system capabilities.
• Managing the Own Risk and Solvency Assessment (“ORSA”) process in accordance with the regulations.
• Maintaining and testing of the Business Continuity Plan including IT Disaster Recovery.
• Overseeing the implementation of Information Security policy.
• Working with the HODs in conducting assessment, due diligence and review of outsourcing contracts.
• Investigating instances of Whistleblowing/ Complaint.
• Managing all MAS related matters, ensuring timely filing and accuracy of returns and response to queries, consultations, and surveys.
• Managing the governance processes relating to the ERM Committee, Risk Management Committee and Board of Directors.
• Making meaningful contribution to the deliberations in the committee(s) of which one is a member/invitee.
• Ensuring all risk reports are accurate and are produced within the prescribed timeframes.
• Reviewing and updating the risk appetite statement, risk register and all risk policies.
• Ensuring proper documentation and reporting of controls in Internal Control over Financial Reporting (ICOFR).
• Ensuring that the HODs concerned address all the deficiencies identified in the ICP audit.

Job requirements

• At least 15 years of experience in non-life insurance / reinsurance company with at least 8 years in ERM / compliance role.
• Bachelor's degree
• Professional qualification in insurance / risk management
• Ability to understand/interpret accounting standards, regulations and statutes.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To ensure compliance of Hotel Security Policies and Procedures
• To keep abreast of developments related to security within the hotel and community.
• To have a clear understanding of current and amended laws, employee’s handbook and all new policies and procedures which may be issued from time to time by the management.
• To take an active role in the implementation of the hotel’s fire plan including use of fire extinguishers and firefighting peripherals, rendering first aid and duties as member of CERT
• To conduct briefings for each shift, covering security information, important events or any other matter arising.
• To manage and assume full responsibility for the department in the absence of the Security Supervisor /Assistant Security Manager.
• To document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities, and insurance requirements.
• To control the keys, lock system, alarm system and fire protection system.
• To make recommendations to the superiors on security related matters.
• To respond properly in any hotel emergency or safety situation.
• To observe the grooming policy as laid out in the employee’s handbook, as well as those set out by the department.
• To cooperate efficiently with all departments within the hotel directly or indirectly involved with the Security Department.
• Ensure all matters are reported to Superior.
• To perform any other duties that may be assigned by the Management.

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is an established local bank, they are looking to hire a customer service officer to join their contact center.

Working hours:

5 working days per week - 4 weekdays 1 weekend

AM shift will be any 8 hours between 8am - 8pm

PM shift will be any 8 hours between 1pm - 12 midnight

• Deliver personalized service over the telephone to customers in call center on banking products, accounts and service enquiries in an effective and efficient manner.

• Ability to understand customers' needs and provide appropriate solutions and attention

• Identify cross-sell opportunities during customer interaction

• Consistently deliver excellent quality service to customers to achieve total customer satisfaction

• Solicit customers' feedback and identify problem trends for improvement actions

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Contract: 12 months

Location: Geylang Bahru

Responsibilities

• Generate invoice.
• Verify accuracy of bills and obtain approval before sending out, especially on non-standard items, interest charges, arrears payment, failed Giro deduction.
• Ensure billings are done on time, to prevent backlogs and incurring bad debts that needs to be written off.
• Perform routine internal / manual / billing system compliance checks as well as on payment receivables.
• Perform immediate corrective actions on billing errors through comms to the public.
• Oversee cases with arrears.
• Monitor payment and prepare bills for late payment interest.
• Keep records of conversations with tenants for fees not collected within the stipulated timeframe.
• Call to hasten/ clarify on late payments.
• Prepare invoicing for ad hoc billing scenarios.
• Offset payment against individual invoices for accurate arrears tracking.
• Establish arrangements with banks on Giro payment reports, failed deduction etc.
• Ensure write off process is adhered to.
• Track arrears till closure according to guidelines established.

Requirements

• Proficient in Microsoft Excel, Word, PowerPoint, Power BI
• Good analytical skills such as maintaining data, gathering data from primary and secondary sources, identifying, analyzing and interpreting trends from the data.
• Excellent verbal and written communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7743

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Contract: 12 months

Location: Geylang Bahru

Responsibilities

• Responsible for responding to public inquiries to ensure exceptional customer satisfaction.
• Coordinating, responding to, and facilitating appeals, feedback, inquiries, and requests from customers promptly and accurately.
• End to end case management by collaborating with other departmental units to ensure efficient, timely resolution and closure of public inquiries.
• Meeting service level requirements for customer interactions and adhering to company’s writing guidelines and standards.

Requirements

• Possess customer service experience
• Good writing skills
• Proficient in basic digital literacy skills in using MS Words, MS Excel, PDF, Zoom etc.
• Prior knowledge in using Microsoft Dynamics 365 (Good to have, not mandatory requirement)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7745

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)