Senior Field Application Engineer

Key Responsibilities:

• Assisting in managing the company products and other details of sales and service requests for providing the same to the customers for technical support
• Analysing technological problems in installed application systems, checking its technical resolution and working condition, and fixing the same if required
• Collaborating with sales team, engineers, and product managers for obtaining accurate information of application usage, system operations, and product management
• Managing Projects and execution, ensure all technical and operational issues are resolve timely with quality work.
• Handle customer feedback and resolve technical issues.
• Risk Management and to identify potential issues, implement preventive measures, and assist the company in reducing potential losses.
• Involves in hardware PCB layout design and product schematic design drawing.
• Provides internal training and knowledge transfer to the team.

Job Requirement:

• At least Bachelor Degree in Electrical/Electronics Engineering/Mechanical Engineering.
• Minimum 8-10 years of working experience in industrial electronics, field application technical role.
• Proficient with Windows based applications (Word, Excel, PowerPoint).
• Strong interpersonal, Communication skill and good presentation skill.

You will provide support to the Learning Development department in the design and development of curriculum. In addition, your role is to assist the Company to pave the way for the creation of an exciting and unforgettable range of products for different groups of users. To this end, you will get direction and guidance from the L&D HOD.

Scope of Work

• Collaborate in the development of courses within a team-oriented environment, actively engaging with colleagues to optimize learning design capabilities.
• Transform traditional training materials, originally designed for 100% classroom-based and instructor-led delivery, into effective blended learning formats.
• Create and develop new content for e-learning and blended learning solutions, including activities, simulations, scenarios, and demonstrations.
• Propose improvements to instructional methodology and training materials, encompassing assessments and interactions, to elevate the learning experience.
• Apply adult learning theories to inform the creation of engaging e-learning and blended learning solutions.
• Conduct comprehensive reviews of all courses prior to release, ensuring quality and alignment with established standards.
• Collaborate closely with subject matter experts (SMEs) for knowledge acquisition and validation of content.
• Maintain accurate records of all curricula in an organized manner.
• Manage self to establish and meet department goals and deliver them by agreed upon deadlines.
• Fulfill additional duties as assigned periodically.
• Any other duties as and when assigned by management.

Requirements

• Must have a Diploma in Adult Continuing Education (DACE) or Diploma in Design and Development of Learning for Performance (DDDLP) or completing a DDDLP soon.
• Must be comfortable in exploring the use of EdTech tools.
• Minimum 1-3 years’ work experience in designing and/or developing curricula, with some experience in e-learning, utilizing advanced functionality in iSpring and/or various authoring tools.
• A good command of English.
• A team player.

This position will be fully office based.

Responsibilities:

• Technical review and assessment of applications
• Support and troubleshooting technical issues and complex application.
• Ensuring Process and SLA adherence
• Create the PowerShell scripts for the package configuration
• Responsible for service request, incidents, and other tasks
• Remediate issues discovered during testing or deployment

Skills

• Good in technical troubleshooting and problem solving.
• At least 2 years of experience in Application Packaging
• Must have knowledge in application packaging and application compatibility testing.
• Should be able to handle all technical customer escalations
• Microsoft Registry and ability to query
• Power Shell
• VB scripting
• Create and/or modify scripts & script wrappers, for application installs
• Troubleshoot and resolve application and package issues
• Assist with automated deployments of packaged software
• Providing operating system, application, and hardware testing support
• Work to existing systems processes and standards, under the guidance of the SME Team Lead
• Be able to track and document information regarding troubleshooting techniques resulting in repeatable documented procedures that will to be executed by operational teams
• Strong knowledge of Windows registry
• Experience troubleshooting desktop related issues including software and hardware issues
• Develop software installation scripts and provide code review for complex software installation
• Demonstrated proficiency troubleshooting desktop related issues including software and hardware issues

Technologies/Skills:

• Microsoft Power Platform Technology (Microsoft Dynamics 365, Power Automate, Power Apps and Power BI)
• Microsoft SQL Server Technology including SQL Server Integration Services (SSIS)

Job Description:

• Responsible for development, configuration and implementation of system applications and external system interfaces in accordance to user requirements
• Assist Techno-Functional Consultant on user stories elaboration;
• Perform testing, test automation and bug fixes;
• Perform build and release automation;
• Design and deliver working software applications to customers;
• Deliver software product following agile methodology;
• Prepare architectural and other technical documentation; and
• Develop product engineering mind-set.
• The developers are flexible to be assigned for other tasks such as Integration or Reports.

Requirements:

• Minimum THREE (3) years of work experience in software product development life cycle;
• Shall have experience in implementation of the Microsoft Dynamics 365 Online leverage on Power Platform & Azure technology;
• Experience in designing, implementing and maintaining .NET & API based applications;
• Experience of working in agile teams;
• Experience in Data Migration;
• Knowledge in relational database technology such as Microsoft SQL Server, SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS);
• Knowledge and experience in Azure technologies (e.g. Azure App Service, Azure Logic Apps, Azure Data Factory, etc);
• (x) Knowledge and experience in KingswaySoft SSIS Integration Toolkit for Microsoft Dynamics 365 will be an added advantage;
• Familiar with Unit Testing;
• Certified in Microsoft Dynamics 365.
• Previous experience of healthcare domain is good to have.

Job Description:

Strong written communications especially related to articulating technical specifications

4+years experience with Microsoft Dynamics 2016/365 CRM

Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation

Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote

Familiarity with Data Export Service and Azure SQL

SSIS or other ETL technologies

Experience with CRM API, REST/ODATA and SOAP endpoints (preferable)

Building and configuring CRM forms, views, dashboards and workflows

Job Responsibilities

Interact with prospects / clients to understand business requirements and document the same

Demonstrate MSCRM solution capabilities to the client

Create Solution design to address client business, interface and performance requirements

Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations

Create functional requirement and functional design for customizations

Create estimates for implementation tasks

Provide MS Dynamics SME expertise to client and mentor team members

Data migration (Data mapping) from external systems into MS CRM

Conduct solution testing and assist with user acceptance testing

Conduct user and administrator training

Qualifications and Profile

• Good Knowledge of programming languages like Java, JavaScript and HTML
• Good to have knowledge on Banking or Finance.
• Expertise in automation testing tools like Selenium, Auto IT, Rest Assured, Cypress and Cucumber
• Takes initiative to chase down answers.
• Hands on knowledge of desktop based app and its automation
• Able to adapt to changing business and project priorities.
• Proactive in bringing solutions to observed gaps in requirements and process.
• Proactive in test planning, able to identify and breakout tasks based on a test plan.
• Able to prioritize and execute QA tasks with minimal supervision.
• Execute tasks from QA lead or above.
• Mentor and guide junior level Associate QA Engineers and QA Engineers.
• Perform root cause analysis.
• Install and/or configure tests for systems.
• Optimize test cases for higher efficiency, especially for specific changes in code or features.
• Test client-server interaction.
• Test user behavior analytics.
• Analyze and test UI and UX requirements.
• JIRA and Confluence

Nice to have

• Automation test result analysis and investigation of failures.
• Perform change impact analysis.
• Perform risk-based test analysis.
• Bonus skills and tools knowledge:
• GitHub and Bitbucket
• Docker
• Postman
• Jenkins CI
• Node.js & Selenium WebDriverIO
• JavaScript
• Kubernetes
• Xray test case management tools

Frontend Developer/ Engineer (ReactJS) - Freshers can also apply.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Frontend Developer/ Engineer (ReactJS). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE

1-year renewable contract

ROLES AND RESPONSIBILITIES

· As a Frontend Engineer, your key KPI will be managing the demands of fast-moving business environments. You should have a broad expertise and proven experience in various areas such as web, mobile, Cloud, emerging technologies and services.

· Responsible to participate collaboration within internal Scrum team, application stakeholders, Cloud team and vendors / third-party services.

· Work on large-scale system implementations, providing both oversight and hands on contributions to the software design, development, and integration.

· Resolve integration and interfacing issues between various back-end systems. Optimise application performance, scalability and security.

· Design, develop, and maintain code that meets requirements, is high quality, and performs efficiently and effectively to provide a great customer experience.

· Incorporate standards and best practices, including performance, security, scalability, and maintainability.

· Participate in an agile team to deliver the full lifecycle, including requirements, architecture, design, development, testing and deployment.

· Continually work towards making improvements in the development process.

· Code review and contribute to design patterns and coding standards while being mentored.

REQUIREMENTS

Must Have:

· 2-5 years of application engineering experience.

· Minimum 2 years of development experience using Typescript, React JS

· Minimum 2 years of development experience using HTML5, CSS3, JavaScript.

· Minimum 2 years of development experience using REST/JSON or equivalent.

· Experience building with UI libs such as MUI, AntD, Bootstrap and equivalent.

· Experience writing unit tests.

· Experience with Git (GitHub, BitBucket, Gitlab etc).

· Experience with Jira

· Experience with Figma

· Understanding of Mobile Development practises (Responsive and Adaptive Design).

Preferred / Good to have:

· Sound knowledge with authentication and security technologies such as SSO, MFA authentications, OAuth, OWASP Top Ten and industry standards.

· Experience building PWAs.

· Familiar with build tools such as Webpack, Rollup and etc.

· Strong CS fundamentals, including Data Structure & Algorithms.

· Strong sense of design and user-centered perspective.

· Well versed in related topics such as NodeJS, NestJS, Java/J2EE software, SOA, micro service architecture & agile development.

· Experience in cloud technologies such as buckets, CDN and serverless computing (eg. AWS - S3, CloudFront, Lambda)

· Experience with database design and systems and DMS (eg. MongoDB, SQL, No SQL, AWS DMS).

WHAT’S ON OFFER
You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] .Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS
Consultant Name: Keerthana Ramakrishnan
Avensys Consulting Pte Ltd
EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.