A newly created FP&A Manager role has emerged within one of the fastest-growing manufacturing sectors in the region.

Reporting to the Head of FP&A, you will be doing the full spectrum of financial planning and analysis on a global scale. This involves conducting monthly analysis and business cases. You will prepare and analyse monthly and quarterly management reports, forecasts, and budgets using tools like Excel and data-analytics. You will deep dive in financial analyses and corporate projects, including areas like corporate finance whereby your role involves conducting various analyses (e.g., P&L, working capital, sales, and expenses), and closely working with finance and commercial stakeholders across the regions.

The qualified candidate will have a minimum degree in Accounting and Finance and 8 years of relevant experience in both Big4 audit and commercial FP&A. You should be able to work in a fast-paced MNC environment and have excellent communication skills.

If you are keen, please click on the link to apply or email me with your updated CV at [email protected]. Alternatively, if you are looking out within the finance space, feel free to send across your resume.

Responsibilities:

• Direct and lead the development of online products by collaborating with cross-functional teams and external partners to develop and deliver a timely and smooth launch of the product into the market.
• Collaborate with design team to ensure they are delivering the design that meets the requirements.
• Ensure engineering teams are designing a detailed technical system and documenting requirements as per requirements.
• Collaborate with cross-functional partners in building cases, authoring business requirements, designing and crafting customer experience and handling the end-to-end implementation process.
• Communicate project status, resolve issues, conduct post-implementation reviews and regular planning meetings to ensure the delivery of high-quality products.

Requirements:

• Bachelor’s degree in Computer Science, Engineering or related technical field, or equivalent practical experience.
• At least 7 years of product management experience in a B2C eCommerce organisation or software service company.
• Understand eCommerce ecosystems and in-depth knowledge of eCommerce and marketing technologies.
• Proven expertise in project management across full project lifecycle (ideation through completion).
• Excellent analytical skills with the ability to understand complex challenges and translating them into workable solution.
• Effective communications skills with ability to clearly and concisely present issues, ideas and recommendations to all collaborators including the leadership team.
• Advanced technical knowledge on the use of cross platforms integration, web and mobile technologies

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

WE are a dynamic, collaborative, and extremely talented bunch of storytellers in 20 countries across the globe. We are now on the search for an Senior Account Manager to grow and solidify our presence in that space.

Your responsibilities would include:

• Manage a portfolio of accounts, ensuring high level of client satisfaction
• Develop new business proposals and be involved in pitching
• Actively seek out networking and new business opportunities
• Plan and execute communications strategies - PR, social media marketing, owned and earned content
• Cultivate strong relationships with, and build a network of key media, spokespeople and influencers (in Singapore and across the APAC region)
• Act as point of contact for clients on day-to-day activation e.g. reviewing, securing approvals and monitoring work progress
• Develop and sustain a deep understanding of the client's business, industry, and trends
• Manage and mentor junior team members
• Maintain timelines and ensure delivery of key milestones including presentations, approvals, and production
• Planning, editing, and writing content for a variety of external and internal communications channels
• Immersing yourself in all things media – from the latest movers and shakers to monitoring the daily news agenda

We want YOU if you are:

• Strong PR/ integrated communications background
• Have a minimum of 8 years of experience preferably in the PR agency space
• Proven track record of effective management of several accounts
• Excellent attention to detail, with a process driven approach
• Strong media relations
• Strong organisation and time management skills, with the ability to juggle several projects and tasks simultaneously while consistently delivering high quality work with tight deadlines
• Solid written and verbal communication skills
• Proven track record of new business development
• Able to effectively manage a team
• Agency experience is preferred supporting clients in a variety of industries.

If you're looking to take your career to the next level, click Apply and we will be in touch!

Highlights

• AWS + VB
• HRBP/ HR Manager
• Comp & ben/ TA/ Policies/ L&D

Responsibilities

1. Strategic HR:

• Provide HR guidance and support to business/stakeholders on matters concerning employees, organisational operations and talent management.
• Execute and oversee HR projects, systems, and processes to match business requirements and objectives
• Ensure compliance with relevant labour policies, employment laws, and legislations.

2. Talent Acquisition and Recruitment:

• Develop and implement comprehensive talent acquisition strategies to attract top talent aligned with organisational goals.
• Collaborate with hiring managers to define job requirements, identify key competencies, and create job descriptions.
• Manage end-to-end recruitment processes, including sourcing, interviewing, and selection of candidates.
• Utilize data-driven recruitment techniques to enhance candidate pipelines and improve hiring outcomes.
• Oversee onboarding processes to ensure and improve candidate and employee experience during their transition into the organisation.

3. Talent Identification and Assessment:

• Conduct talent assessments to identify high-potential employees and emerging leaders.
• Collaborate with senior stakeholders to identify critical skills and competencies required for various roles.
• Develop and maintain talent profiles and succession plans for key positions.

4. Training Program Development and Implementation:

• Design and implement training programs aligned with organisational/business goals and employee development needs.
• Coordinate training logistics, including scheduling, venue selection, and materials preparation.
• Evaluate training effectiveness through feedback analysis and performance metrics.
• Create and build e-learning content to enhance training initiatives.

5. Career Development and Succession Planning:

• Facilitate career development discussions between employees and managers to identify growth opportunities.
• Develop career paths and succession plans for key positions to ensure continuity and readiness for future leadership roles.
• Provide guidance and support to employees in setting and achieving their career goals.

6. Employee Engagement and Retention:

• Work with the team to implement initiatives to enhance employee engagement and satisfaction, such as recognition programs and feedback mechanisms.
• Conduct exit interviews to identify reasons for employee turnover and recommend retention strategies.

7. Performance Management Support:

• Provide support and feedback in the development, implementation, and review of performance management processes, including goal setting, performance reviews, and feedback mechanisms.
• Provide training and support to managers and employees on performance management best practices.

8. Data Analytics and Strategic Reporting:

• Utilise advanced data analytics techniques to gather and dissect data pertaining to talent metrics, training efficacy, and employee engagement to facilitate informed decision-making processes.
• Generate comprehensive reports detailing HR metrics, talent management insights, and the impact of training initiatives, tailored for presentation to senior stakeholders and management, to foster a data-driven approach to strategic planning and decision making.

9. Compliance and Best Practices:

• Ensure compliance with relevant labour laws, regulations, and organisational policies in all HR and talent management activities.
• Stay updated on industry best practices and trends in HR, talent management, and training.

10. Support in HR Transformation Initiatives and Projects

• Support the planning, coordination, and execution of HR transformation initiatives aimed at improving HR processes and systems.
• Collaborate with HR team members and stakeholders to implement new initiatives and workflows.
• Monitor and report on the progress of HR projects, identifying any issues or risks and escalating them as necessary and in a timely manner.
• Participate in change management activities to support the adoption of new HR practices and systems.

Requirement

• Bachelor’s degree in Human Resource Management, Business Administration, or a related field.
• At least 8 years of relevant experience in HR, including 2 years in a business partner role with demonstrated emphasis on utilising data analytics for strategic decision-making.
• Comprehensive knowledge of HR functions, covering compensation & benefits, employee relations and engagement, performance management, talent management, executive / tech training, internship, and scholarship management.
• Understanding of relevant labour policies, employment laws, and legislation.
• Proficiency in MS Office suite applications, including MS Excel, MS Word, MS PowerPoint, and HR/TM systems.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Metaschool produces courses for devs to build, ship, and learn Web3.

We’re a decentralized, remote-first company with teammates based in Singapore, India and Pakistan. We are divided by borders, but our common mission to help developers build and flourish in the web3 ecosystem has brought us very close.

]Our Core Values:

RESPONSIBILITIES:

§ Maintain customer engagement and promote customer awareness of Albion Marine Solutions' capabilities

§ Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth

§ Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)

§ Understand the requirements of existing customers to ensure their needs are being met

§ Act to acquire new customers and manage client relationships (new and existing)

§ Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.)

§ Build and maintain profitable partnerships with key stakeholders

§ Monitor performance of commercial activities using key metrics and prepare reports for senior management

§ Assist in setting financial targets and budget development and monitoring

§ Develop commercial proposals and pursue new business opportunities

§ Prospect new clients and develop new business relations

§ Strategic planning and management to improve Client results, retention, and development

§ Overseeing internal project budgets with the Company and external budgets with the Client

§ Provide regular reporting to the Company's management

QUALIFICATION REQUIREMENT:

§ Bachelor's degree in marketing, business administration, sales, or a relevant field

§ Accreditation or Certification in the field of strategic business development or management

§ Ten years of previous work experience in sales, management, key account management, or relevant experience

§ Excellent verbal and written communication skills, including the ability to present strategy and results to staff members at every level of the organization

§ Goal-oriented, organized team player

§ Self-motivated and self-directed.

§ Excellent interpersonal relationship skills.

• Location: Central
• Monday - Fridays: 8AM - 5PM

Our client is a healthcare provider in Singapore that focuses on enhancing patient care through support and technology.

Responsibilities:

• Primarily focused on building and sustaining long-term relationships with our existing corporate and maritime clients.
• Build and maintain strong, long-term relationships with key corporate and maritime clients by serving as their primary point of contact, addressing their needs and concerns promptly to ensure satisfaction, and identifying potential issues early.
• Identify new business opportunities within existing accounts by collaborating with clients to develop corporate healthcare solutions that meet their evolving needs, including upselling or cross-selling additional services based on a deep understanding of Company's unique offerings.
• Actively manage and track the entire sales cycle from lead generation to deal closing and contracting, ensuring an up-to-date sales pipeline and a disciplined approach to client relationship management.
• Oversee the smooth and timely delivery of commercial projects, from deployment planning to on-the-ground execution, by coordinating closely with internal teams such as operations, procurement, technology, finance, and HR.
• Support the acquisition of new clients by partnering with the Chief Corporate Development Officer to engage and cultivate potential accounts.

Requirements:

• Bachelor's degree in Business Administration, Marketing, Healthcare Management, or a related field.
• 10 years of experience in business development, sales operations, or a similar role, ideally within the healthcare industry.
• Proven track record of driving business growth and crafting successful commercial strategies.
• Exceptional interpersonal and communication skills, with the ability to build and sustain relationships with both internal and external stakeholders.
• Strategic thinker with strong problem-solving abilities and the capacity to adapt in a fast-paced, changing environment.
• Familiarity with the maritime sector and its health and safety regulations is an advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

• Rare opportunity
• Newly created role
• Opportunity to learn

This is a newly created headcount to join the Finance team with our client. Reporting into the Finance Director, you will be responsible for corporate level finance reporting, financial analysis, budgeting and forecasting, tax and transactional support; from a finance perspective to the investment team relating to acquisition/divestment and due diligence work. This is also an opportunity for candidates who have experience in workflow efficiency/project management work related to Real Estate Finance to value add to the firm.

Candidates should come with at least 10-12 years’ experience in PERE accounting/operations. Strong communication skills and stakeholder management skills a pre-requisite. Prior leadership experience preferred but not a must.

Applicants who are keen please send across your updated CV to [email protected] or click on the link to apply.

Reg No. R1987809
BeathChapman Pte Ltd
Licence no. 16S8112

The Senior Finance Manager will play a crucial role in overseeing the financial operations of the healthcare group. This position is responsible for managing the finance team, ensuring accurate financial reporting, implementing effective financial strategies, and providing insights to support the group’s growth and sustainability. The Senior Finance Manager will work closely with the CFO and other senior leaders to align financial practices with the organization’s mission and objectives.

Key Responsibilities:

1. Financial Reporting and Analysis:Oversee the preparation of accurate and timely financial statements, including income statements, balance sheets, and cash flow statements.
   Analyze financial data to identify trends, variances, and opportunities for improvement.
   Prepare and present financial reports to senior management and stakeholders.
   
2. Budgeting and Forecasting:Lead the annual budgeting process, working with department heads to develop realistic and achievable budgets.
   Monitor and manage budget performance, providing regular updates and variance analyses.
   Develop financial forecasts and models to support strategic planning and decision-making.
   
3. Financial Planning and Strategy:Collaborate with the CFO to develop and implement long-term financial strategies that support the healthcare group’s objectives.
   Provide financial insights and recommendations to senior management to drive business growth and operational efficiency.
   Evaluate and manage financial risks, ensuring that the group maintains financial stability.
   
4. Cost Management and Optimization:Identify opportunities to optimize costs and improve financial performance across the group.
   Implement cost control measures and monitor their effectiveness.
   Work with operational teams to streamline processes and enhance resource allocation.
   
5. Compliance and Internal Controls:Ensure compliance with all relevant financial regulations and standards, including healthcare-specific regulations.
   Maintain and improve internal controls to safeguard the organization’s assets.
   Coordinate with external auditors and regulatory bodies to ensure accurate reporting and compliance.
   
6. Team Leadership and Development:Lead and mentor the finance team, fostering a culture of continuous improvement and professional growth.
   Oversee the recruitment, training, and development of finance staff.
   Set performance goals and conduct regular performance evaluations for the finance team.
   
7. Stakeholder Management:Build and maintain strong relationships with key internal and external stakeholders, including department heads, vendors, and financial institutions.
   Provide financial support and guidance to other departments to facilitate informed decision-making.
   
8. Investment and Capital Management:Manage the group’s investment portfolio, ensuring optimal returns while mitigating risks.
   Oversee capital expenditure projects, ensuring they align with the group’s financial strategy and objectives.
   Evaluate potential mergers, acquisitions, and other strategic opportunities from a financial perspective.
   

Qualifications:

• Bachelor’s degree in Finance, Accounting, or a related field; MBA or CPA preferred.
• Minimum of 8-10 years of experience in finance, with at least 3-5 years in a senior management role, preferably in the healthcare sector.
• Strong understanding of healthcare finance, including reimbursement models, healthcare regulations, and financial reporting standards.
• Proven track record of managing financial operations, budgeting, forecasting, and financial analysis.
• Excellent leadership and team management skills, with the ability to mentor and develop finance professionals.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficiency in financial software and systems, including ERP systems and advanced Excel skills.
• Excellent communication and interpersonal skills, with the ability to present complex financial information to non-financial stakeholders.
• High level of integrity and professionalism, with a commitment to ethical financial management

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

What We Do

At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers – including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga – to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For publishers, this means less lift, more players and more payers. For players, Coda’s solutions allow them to pay for play their way.

Our winning formula? A laser-focused, pragmatic attitude coupled with an unwavering commitment to excellence. We are customer-centric, creative, and solution-oriented, always delivering to our users the top-tier entertainment content they want at competitive prices.

If you’re ambitious, bold and ready to take your career to the next level, get in touch!

Product Management at Coda

Our Product folks are individuals with a strong analytical focus and a data-driven approach. Their role involves taking charge of product development from start to finish, with emphasis on analysis and experimentation to deliver the best possible product for our users. This involves driving the product strategy and working closely with senior leadership across various departments to design, build, and deliver exceptional experiences to our customers.

You will need to have a hands-on mentality and a growth mindset, spend considerable time with your scrum teams, and be enthusiastic about developing engineered processes and technologies to build solutions which drive organizational improvements.

Responsibilities

• Leading the team to deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements
• Collaborating with engineering, design, business stakeholders to define a product roadmap
• Define success metrics and measure the impact of features you build
• Maintain a prioritised product backlog based on qualitative and quantitative data on user feedback and experimentation
• Creating feedback loops to understand user pain points and representing them sufficiently to the team

Requirements

• 8+ years experience as a Product Manager at high growth, tech/software company with demonstrated success in launching new products or features with clear targets and impact; ideally in a B2B, fintech, eCommerce or tech startup environment
• Excellent in data analysis, comfortable with large datasets and statistical modeling
• Experience working closely with enterprise customers, understanding their pain points and addressing their needs
• Collaborate effectively across design, product, business and engineering teams
• Exceptional communication and presentation abilities to present complex systems to non-technical stakeholders
• Self-starter and driven to thrive in a fast-paced environment

Working at Coda

Joining the Coda team means diving into a fast-paced, challenging, and exciting world. With Codans spread across over 30 countries around the world, our highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries, and thrive on continuous improvement through experimentation, we'd love to hear from you!

Our Perks*

• WFH / Hybrid Support: Get a monthly allowance to cover your work-from-home expenses and keep you connected.
• Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Assistance Program - because you matter!
• Customized Benefits: Tailor your benefits with our flexible plan.
• Growth Opportunities: Unlock your potential through clear progression paths.
• Skill Development: Access training resources to fuel your personal and professional growth.
• Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.
• Family Care: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

*Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

ALTEN Group is a world leader in Engineering and Technology consulting services providing outsourced Engineering, R&D, and IT Services for different industries such as Transportation, Defence, Energy and Security with 55,000 engineers in nearly 35 countries. ANOTECH is the subsidiary of the Group delivering ALTEN's Engineering Services in Singapore.

As a Service Delivery Manager, you will manage a team to deliver and maintain a high level of customer service to the client and to operate and support the infrastructure, systems, network and security for a mission-critical system.

Responsibilities:

Ø Service Management

· Maintain positive relationships with customers

· Identify customer needs and overseeing the service delivery within the business context and the timeline

· Lead the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out effectively and efficiently

· Organise activities and meeting deadlines

· Liaise with respective internal team leader as well as external vendors to determine the type of services, delivery criteria and the solutions for issues that arise

· Manage the incidents and reviews. Provides root cause analysis and incident report for critical incidents

· Provide reports to customer and the management that are timely and accurate

Ø Processes, Procedures and Documentation

· Review existing processes and procedures for corrective maintenance and preventive maintenance to ensure they are carried out efficiently and effectively

· Develop processes to manage the corrective maintenance and preventive maintenance activities efficiently

· Develop procedures to manage the corrective maintenance and preventive maintenance activities effectively

· Review and update customer assets, spares inventory and documentation

· Ensure completeness of and to upkeep all related baselines of the software and operating system documented

Ø System Maintenance

· Ensure the system administration such as scheduled system and security patching, and software deployment are carried out in accordance to requirements

· Ensure the verification and validation of the system, security and software patches are properly performed at the Integration Validation Verification Qualification (IVVQ) platform and User Acceptance Platform (UAT) before releasing into production

· Ensure the system defects management routines and tasks are carried out in accordance to the requirements and service level agreement

· Be involved in the troubleshooting and isolation of defects, including defects caused by failure of hardware, operating system, system software (e.g. Kubernetes) or any Authority Furnished Equipment (AFE) that is interfaced to the system

· In the cases where the defects cannot be rectified, ensure a workaround for the software or system is timely proposed to mitigate the impact of the defect

· Identify and liaise with the original equipment vendor, or other Authority’s maintenance contractors to remedy the defect in the software of the system

· Maintain records of all defects, including defects proven to be due to the hardware, operating system, open-source software COTS software, or any AFE interfacing with the system

Ø Configuration Management

· Ensure all documents, hardware, software and operating system shall be controlled in accordance with the guidelines in the approved configuration management plan, for example proper hardware and software configuration control over any activities e.g. defect rectification and software upgrading

· Ensure the correct configuration of the system is loaded for testing and any other work performed on it

· Ensure the proper configuration management control is followed during the integration of software release for software verification

· Ensure the documentation of hardware, software and system configuration items are always up-to-date

Ø Contactability

· Authority shall raise and report all system defects and problems via a 24/7 helpdesk hotline provided to handle and monitor all faults. Ensure the standby maintenance personnel are contactable for response and on-site service

· Be on 24/7 standby for any escalation by the maintenance personnel

Ø Performance Reports

· The following reports are to be provided every month in a format structured determined by the Authority:

v Summary of Contractor performance reports

v Summary of completed jobs and tasks

v Summary of outstanding jobs and tasks

v Preventive maintenance checklist and reports

v Authority furnished spares status and reports

v Equipment / modules defects and warranty reports

v Serialised inventory included spares report

Ø Obsolescence Management

· Monitor, inform and propose alternative replacements to the Authority at least 2 years before any hardware or software obsolescence

· Provide a yearly declaration that the critical sub-systems / components will not have any obsolescence issues for the following twelve months

Ø Stock Take Requirements

· Ensure quarterly stock-take programme are performed on the spares inventory at the office and Authority sites.

· If there is deficiency of the stock during the stock taking, ensure these differences are documented and replenished into the spares inventory

Ø Reliability, Availability and Maintainability

· Know how to use the Mean Time Between Failure (MTBF) to calculate the reliability figures of hardware

· Understand the criteria to identify Reliability Critical Items and provide the listing

· Calculate the spare parts list to meet the system operational availability

· Calculate the Operational Availability (A0) where the formula is defined

· Specify the Mean Time To Repair (MTTR) that includes the time for fault detection, isolation, removal of Line Replaceable Unit (LRU) and replacement of LRU and re-verification

Essential Requirements:

· Minimally 5 years of experience in supporting mission critical systems with very stringent SLA e.g. 99.9%

· Bachelor’s Degree in Information Technology / Information Systems / Business IT or its equivalent

· Past high complexity government project experience will be highly beneficial

· Strong in IT Service Management (ITSM) standards, processes, guidelines and best practices

· Strong in project management methodologies and quality control techniques

· Strong in resource planning skills

· On 24x7 standby

· Able to cope in a highly pressured fast-paced environment

· Prior working knowledge in RedHat Enterprise Linux is preferred

· Prior working knowledge in Windows Server, Windows SQL Server and Microsoft Active Directory is an added advantage

· Prior working knowledge in Kubernetes, Docker, HyperV, Nginx, and PostgreSQL

· Expected to work in an environment comprising of 80% Linux and Kubernetes and 20% Windows Servers, SQL Server and Active

· Good listening and analytical skills

· Hardworking, outgoing and enthusiastic

· Positive working attitude

· Team player, and also able to work independently and with little supervision

· Able to thrive in a dynamic environment

· Able to understand the system and software architecture

· Able to understand the user operations environment

· Willingness to pick up any new technologies

· Leadership Skills:

Ø Proven ability to manage critical incidents

Ø Ability to diffuse and de-escalate difficult situations

Ø Experience in overseeing large and diverse teams

Ø Managing third-party service providers

· Excellent leadership and conflict management

· Strong teamwork skills

· Excellent verbal and written communication skills

· Strong time management and prioritization skills

· Exceptional organizational skills and attention to details

· Ability to remain calm under immense pressure

· Ability to handle very difficult customers

· Compassion and empathy

· Willingness to support and mentor team members

· Ability to manage sensitive information professionally

· Good accountability

· Strong self-direction and motivation

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Roles Description:

The role will be a Digital Marketing Account Manager (AM). The AM will be handling our clients' Digital Marketing campaigns. He or she is also expected to be managing our clients and optimise their campaign to the best practices.

Specific Responsibilities:

The main responsibilities of the role are to conceptualise, set up, optimise the performance of the digital marketing accounts, and update clients regarding the campaign performance.

Competencies:

The AM will have an in-depth understanding of Digital Marketing and also gain the confidence of client management. He or She will be able to set up and run the campaigns independently. In addition, he or she would be analysing data to optimise the campaign performance.

Rewards:

• High Basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside an award-winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Probation Period:

This position includes a 6 month probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Our client, a European Market Leader in the Automotive Industry seeking for RETAIL MARKETING MANAGER.

Requirements:

• Degree Holder
• At least 5 years of relevant and proven experience preferably in the AUTOMOTIVE OR HIGH LUXURY SECTORS.
• The ability to develop and implement comprehensive event strategies aligned with retail marketing objectives and brand positioning.
• Experiencing in Planning, coordinating and executing a variety of events including product launches, sales acquisition events, test drive events and customer appreciation events
• Conduct market research and analysis to identify event opportunities and consumer trends.
• Well verse in developing event budgets and ensure cost-effectiveness and efficient allocation of resources.
• Collaborate with the marketing team to develop event marketing strategies, including promotional campaigns, advertising materials, and digital marketing efforts.
• Utilize CRM systems and customer data to target and engage appropriate audience segments.
• Know how to build and maintain relationships with key stakeholders, including internal teams, external partners, sponsors, and community organizations.
• Able to prepare comprehensive event reports and presentations for management, highlighting key insights, Use data-driven insights to continuously improve event strategies and outcomes.
• Good communication and interpersonal skills.
  

Others:

• 5 day work week
• Located in town
• Salary upto $7,000+AWS+Bonuses
  

Interested applicants to email updated resume to [email protected]

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 300 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Your work environment

Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

Your Role

FM Business Management team is critical to ensure that our Financial Markets franchise is operating at peak performance. The successful candidate will be a key partner in ensuring that our clients’ needs are fully satisfied and that our desks can fulfil their commercial responsibilities.

Your Key Responsibilities

- Co-ordinate business strategy and new strategic business initiatives

- Support the APAC FM Head of Business Management in providing management support to the head of the business in areas such as Cost Management, Strategy Development, Budgeting, Internal Controls and Employee Management (compliance / governance related controls)

- Ensure the quality and effectiveness of the front office control environment. - --- Ensure that there is adequate support and expertise from relevant Support Functions so that the Business can function efficiently.

- Co-ordinate the introduction and deployment of new products or entry into new markets

You will bring
- Sound knowledge on Financial Markets products – FX, Rates, Derivatives, Securities and Money Market.

- University degree from a relevant business field

- Sense of initiative and be proactive

- Able to work in a fast-paced, dynamic and intellectually stimulating environment.

- Have strong analytics and quantitative skills, to review and make conclusions over large client data (excel, Power-BI)

- An effective team player with good interpersonal and communication skills - - - High level of self-motivation

Key Responsibilities:

• Manage the growth of the Cobrand cards business to increase overall market share.
• Develop and execute marketing plans to meet business objectives, focusing on acquiring and activating new cards, boosting card billings, and driving portfolio activities to foster market growth and overall product profitability.
• Ensure operational efficiencies by addressing system and customer issues promptly.
• Develop and manage the product's value proposition and partnership enhancements to increase market share and card profitability.
• Cultivate and manage partner relationships, implement usage campaigns to achieve joint targets, and identify new opportunities for co-brand partnerships.
• Plan and execute marketing campaigns and customer communications to attain acquisition and card usage targets.
• Track and analyze marketing campaign performance to ensure results align with targets and identify areas for improving marketing efficiency.
• Handle administrative and operational issues, including managing system and customer feedback.
• Collaborate with various business units, internal stakeholders, and external vendors to oversee and implement key initiatives.

Qualifications and Requirements:

• Bachelor's degree in Business, Marketing, or any related field.
• At least 2 years of experience in product management, marketing, or related roles in the banking or financial services industry.
• Good analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively with cross-functional teams and external partners.
• Results-oriented with a focus on achieving business objectives.
• Familiarity with financial products, particularly credit cards, would be good to have.

Interested candidates may send in their resume and cover letter directly to [email protected] (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Startup Company
5 Days Work (Mon - Fri)

cryptocurrency trading and investment

Company with great career prospect and environment

Job Responsibilities:

• Provide comprehensive administrative support to the executive team, including managing schedules, coordinating meetings, and handling correspondence
• Prepare and edit documents, reports, and presentations as needed
• Arrange travel, accommodations, and itineraries for executives
• Assist with the preparation of board materials, meeting agendas, and minutes
• Handle confidential information with discretion and professionalism
• Oversee daily office operations, ensuring a well-organized and efficient work environment
• Manage office supplies, equipment, and facilities, coordinating with vendors as necessary
• Organize and support company events, meetings, and team-building activities
• Serve as the point of contact for office-related inquiries and issues
• Implement and maintain office policies and procedures to improve efficiency
• Assist with onboarding new employees and ensuring they are integrated smoothly into the team.
  Support the HR department with administrative tasks as required

Job Requirement:

• Bachelor’s degree or equivalent experience is preferred
• Ability to work independently and as part of a team
• High level of discretion and confidentiality
• Experience in a fast-paced environment, preferably within the finance or tech industry, is a plus
• Bachelor’s degree or equivalent experience is preferred

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Responsibilities

• Develop, execute and closure of project plan. Revise as appropriate to meet changing needs and requirements.
• Drive project scoping and initiation document, business case and business requirements document.
• Manage project team, sponsors and stakeholders across business and technology lines and functions from Front, Middle and Back Office.
• Work across business and technology lines and functions to define, analyse and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.
• Manage project resource and budget, scope, risk, schedule and progress, performance, deliverables, issues, escalations, and conflicts.
• Engage team and stakeholders throughout the various stages of projects (including but not limited to facilitating requirements gathering workshops, design specification, identifying target operating model, identifying, and facilitating user training need, managing UAT /dress rehearsals/ parallel run/ Go-Live rollout etc)
• Produce and maintain key project documentation throughout the project lifecycle (i.e. plans, status reports, issue and risk logs)
• Produce accurate and detailed project reports and presentations to update the team’s project milestones and status to senior management on a timely basis.
• Effectively apply project management methodology and enforces bank’s project standards.
• Perform post-implementation review.

Requirements

• University Graduate with major in Business Management, Information Systems/Technology or Finance.
• At least 5 years of experience in managing large scale projects directly, responsible for all end-to-end matters of the project (from managing users and technology partners to senior stakeholders and external service providers).
• Certification in project management and/or Agile (Product Owner or Scrum Master) methodologies would be advantageous.
• Results orientated with the ability to engage multiple initiatives simultaneously and work to deadlines.
• Willing to challenge the status quo to drive better outcomes.
• Proficient with all standard office applications such as Word, Powerpoint, Excel etc.
• Good to have knowledge of Treasury and/or Wholesale market.

Interested Applicants, please email your resume to [email protected] (R1767650), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Job Responsibilities:

• Led the Outlet Team in achieving the Outlet Sales Target
• Manage the day-to-day operations of multiple branches of a beauty salon business including, staff management, and staff rosters(not limited to).
• Responsible for daily outlet operations such as handling customer complaints, motivating staff morale, providing guidance & coaching to staff, etc
• Able to train, mentor, and coach outlet staff to develop and maximize their performance
• Handle customer enquiries
• Provide professional consultation and advice to customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in daily retail operations

Requirements

• Achieve Personal Sales Target
• Support the team and ensure that they can meet the team's performance KPI
• Responsible for daily outlet operations such as handling customer complaints, motivating staff morale, providing guidance & coaching to staff, etc
• Able to train, mentor, and coach outlet staff to develop and maximize their performance
• Provide professional consultation and advice to customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in the daily retail operation
• Proven work experience as a Beauty & Wellness Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace

About C.O.T.U:

C.O.T.U (Centre Of The Universe) is a premier lifestyle and entertainment venue located on the 38th and 39th floors of CapitaGreen. Spanning 18,000 square feet with stunning city skyline views, C.O.T.U features five unique concepts: Dashi Skypool, Enso steakhouse with Japanese flair, The Whisper Room cocktail bar, Little Birdie progressive cocktail bar, and Dashi Go-Go boutique ultra-lounge. We strive to create unforgettable experiences for our patrons through innovative and dynamic marketing strategies.

Job Overview :

Responsible for Hospitality CRM, Reservations and Members Manager at COTU. You will play a pivotal role in ensuring exceptional guest experiences through effective customer relationship management, streamlined reservations processes, and cultivating a loyal member base. Working closely with the management team, you will oversee various aspects of guest interactions, reservations, and membership programs, contributing to the overall success and reputation of our multi-concept lifestyle and entertainment venue.

Duties and Responsibilities include but are not limited to the following:

Customer Relationship Management (CRM):

• Implement and maintain a comprehensive CRM system to effectively manage guest interactions and preferences.
• Develop personalized guest profiles and utilize data insights to enhance guest experiences and drive repeat business.
• Coordinate with various departments to ensure seamless communication and service delivery based on guest preferences and feedback.

Reservations Management:

• Oversee the reservations process for all venues within COTU, including dining, lounges,and special events.
• Monitor reservation systems and platforms to optimize table turnover, maximize seating. capacity, and minimize wait times.
• Coordinate with the culinary and operations teams to ensure efficient allocation of resources and seamless guest experiences.

Membership Program Management:

• Manage member databases, enrollment processes, and membership communications to ensure a personalized and engaging experience for members.

Guest Satisfaction and Feedback:

• Monitor guest satisfaction levels through surveys, reviews, and feedback mechanisms, and implement strategies to address areas for improvement.
• Proactively resolve guest issues and concerns to ensure a positive and memorable experience at COTU.
• Regularly review guest feedback and performance metrics to identify trends, opportunities, and areas of excellence.

Team Leadership and Training:

• Schedule, lead and motivate a team of reservations and guest services staff, providing guidance, support, and ongoing training to ensure exceptional service standards.
• Foster a culture of hospitality excellence, professionalism, and continuous improvement among team members.
• You will be tasked with the goal of increasing each guests experience every time they enter the venue.

Telenor Group is a leading telecommunications company across the Nordics and Asia with 209 million customers and annual sales of around NOK 80.5 billion (2023) We are committed to responsible business conduct and driven by the ambition of empowering societies. Connectivity has been Telenor’s domain for more than 160 years, and our purpose is to connect our customers to what matters most.

We have a leading Nordic position in mobile, broadband and TV services, as well as substantial activities in subsidiaries and joint venture operations, including mobile financial services and online classifieds in the Asia region. Worldwide, Telenor Group and our operations’ teams are 11,000 people strong.

Telenor Procurement Company (TPC), established in 2017 and headquartered in Singapore, operates as a subsidiary of the Telenor Group. We deliver Global Category Management as a service to the Telenor Business Units, taking full responsibility for the end-to-end Sourcing process and performance of global spend categories. Functioning as one Global Procurement team across all Telenor markets, we enable Telenor’s strategic ambitions by becoming a centre of expertise in the pursuit of efficient operations. TPC seeks qualified procurement professionals that are comfortable working in a global setup in the fast-paced Telecom field.

For more information, please visit our website (https://www.telenor.com/about/our-companies/other-units/telenor-procurement-company/)

About the Role

As a Category Manager, Networks Transport you will be part of the Networks Sourcing Strategic team and you will report to the Head of Category - Networks Transport & Capacity. You will work closely with both Group units in Telenor and all of the Business Units. As a Category Manager you will be working closely with the entire category team by contributing to the end to end Category management and strategy development, including sourcing execution, contract negotiation, as well as supplier management processes. Scope of Category Manager – Networks Transport includes Microwave, IP Routers and WDM systems however he/she will also support in additional areas i.e. Fixed Networks Infrastructure, International Capacity & IP Transit, Satellite capacity, Leased Lines and Fiber Build. In addition, you will help Telenor Procurement Company to drive new focus area related to providing procurement services to 3rd parties.

Main tasks

· Collaborate with team members and other user departments for preparing and executing the category procurement strategy, innovative analysis and proactively addressing procurement needs.

· Execute sourcing projects at global level with participants from the Business Units as well as Group functions.

· Manage, lead and Support Category into Company business’s topic in Procurement As A Services (PaaS) that deliver value in the procurement of goods and services for the company.

· Collaborate with user departments to reduce the procurement cycle time.

· Ensure contract compliance with policies and achieve targets.

· Develop and prepare periodic reports on all procurement activities.

· Follow-up with the Business Units on contract management requirements.

· Lead negotiations and ensure delivery targets.

· Maintain an awareness of relevant and latest Sourcing and Procurement guidelines.

· Lead the implementation of category sourcing strategy.

· Identify, analyze, and develop vendor markets.

Profile

To enjoy this role and succeed in it you would need to be/have:

· Strong business knowledge in telecommunications landscape.

· An academic understanding of strategic sourcing and category management.

· Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external.

· Be proficient in contract negotiations, networking and stakeholder management.

· Strong ability to communicate and interact effectively across organizational and cultural boundaries, internal and external.

· High level of integrity and ethics.

· Strong analytical, systems thinking and problem-solving capabilities.

· Able to work with a high degree of execution power and passion.

· Demonstrate commitment, maturity, flexibility, and speed in response to challenges.

· Highly creative and innovative mindset.

· Knowledge of sourcing techniques and demand management & demand forecasting methods.

· Familiar with contract setup activities such as specification definition, contract T&C setup.

Qualifications and Experience Requirements

· University degree in Finance, Business or Technology.

· More than 5 years in a procurement / contract management / Vendor Management / negotiations / supply chain management role or as Networks Transport functional expert.

· Broad experience with Microsoft & other relevant tools, e.g. ThinkCell etc.

· Have deep insight into end to end Sourcing process and strategies.

· Have good presentation and communication skills with proficiency in English with ability to influence colleagues and decision makers.

· Relevant Technology background would be an advantage.

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with personalization and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office with some flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate on the industry’s best cybersecurity solutions together!

Your Career

Palo Alto Networks is looking for an experienced Sr. Focused Services Manager. You will be responsible for leading our Managers and their respective Support Account Managers in a region, segment or country by ensuring they have the support and tools to perform their job tasks at a high level as well as helping each member to grow within their roles. You will drive issue escalation point for your region/country/theater, lead the communication channel into the business, manage business change and process improvements and mentor your respective teams for success and growth

Your Impact

• Interview, hire, train and mentor a team of Support Account Managers
• Manage projects and teams to promote productivity and effectiveness
• Drive decisions and results that will affect costs and may impact the short-term goals of the organization
• Receive assignments in the form of objectives and determines how to use resources to meet project schedules and goals
• Provide guidance to others managers and fellow peers within the latitude of established policies to complete assignments
• Maintain a solid sense of cohesiveness within your team, focusing on employee morale and employee development initiatives for internal retention
• Drive Support metrics and KPIs to manage Support Account Manager managers and teams effectively
• Set team goals in-line with overall organizational goals- also, set specific goals for direct reports and provide regular feedback on performance
• Provide leadership, mentorship, and support for technical account related issues
• Lead effective advice and counsel on strategic communications issues and exercise effective discernment
• Drive process improvement for efficiency, organization, and customer satisfaction purposes
• Drive close collaboration with various internal partners (including engineering, account management, product management, IT, and manufacturing) to resolve issues and grow the business
• Drive close collaboration with Sales and Post-sales account teams on scoping and pricing FS contracts as well as introducing the offering to customers

Your Experience

• 10+ years experience in client-facing technical support within the high tech industry preferred
• 10+ years experience managing regional and global teams
• Strong project management skills with proven results
• Extensive experience in effectively manage escalations of complex problems, prioritize a demanding workload, delegate appropriately, and deliver results under pressure
• Validated leadership skills including effective oral and written communication, performance management, issue/conflict resolution, negotiation, motivating others, forecasting, and planning
• Extensive experience in customer-facing Support engagements
• Willingness and ability to travel (occasionally at short notice)
• Technical experience in the Network and/or Cloud Security Industry
• Extensive knowledge of Network Security or Cloud Security (Routers, Switches, firewalls, VPN routers - Checkpoint, Juniper (Netscreen), Fortinet, Cisco, Application Development Security)
• Strong background in networking, LAN, WAN and Cloud technologies
• Fluency in the English language as well as other customer language requirements (where applicable)
• Ability to manage simultaneous projects in a dynamic environment with constant change to address emerging security risks and challenges
• Lead with a positive, growth-oriented mindset
• Thrive in a matrixed, team environment anchored by our values of Collaboration, Disruption, Execution, Inclusion, and Integrity

The Team

Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission.

You’ll be involved in leading and working with teams implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Job Responsibilities:

• Led the Outlet Team in achieving the Outlet Sales Target
• Manage the day-to-day operations of multiple branches of a beauty salon business including, staff management, and staff rosters(not limited to).
• Responsible for daily outlet operations such as handling customer complaints, motivating staff morale, providing guidance & coaching to staff, etc
• Able to train, mentor, and coach outlet staff to develop and maximize their performance
• Handle customer enquiries
• Provide professional consultation and advice to customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in daily retail operations

Requirements

• Achieve Personal Sales Target
• Support the team and ensure that they can meet the team's performance KPI
• Responsible for daily outlet operations such as handling customer complaints, motivating staff morale, providing guidance & coaching to staff, etc
• Able to train, mentor, and coach outlet staff to develop and maximize their performance
• Provide professional consultation and advice to customers on suitable beauty products and treatments
• Ensure good customer experience and service standard
• Assist in the daily retail operation
• Proven work experience as a Beauty & Wellness Salon Manager or similar role
• Good knowledge of beauty treatments and products (e.g. for skin care)
• Bookkeeping knowledge
• Excellent organizational skills
• Ability to handle customers’ requests and complaints with grace

Job Responsibilities:

• Oversee daily operations of the sales department, including customer reception, coordinating work schedules for beauty therapists, liaising with suppliers, and resolving customer issues.
• Develop marketing strategies and sales plans, contributing to increased revenue and customer acquisition.
• Manage and mentor the sales team, providing training and guidance to ensure the highest level of service quality and customer satisfaction.
• Handle inventory management and purchasing, ensuring the availability and quality of salon products.
• Stay updated on industry trends and market competition, making necessary adjustments to business strategies to maintain a leading position in the market.

Requirements:

• Previous successful experience in sales, preferably within the beauty industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong leadership and team management abilities, capable of motivating and guiding team members toward achieving sales targets.
• Proven track record in sales, with exceptional negotiation and closing skills.
• Excellent time management and organizational abilities, with the capability to effectively manage salon operations and resources.
• Strong business acumen, keeping up with industry trends to maintain a competitive advantage.
• Good command of spoken and written in English, Mandarin

Job Responsibilities:

• Oversee daily operations of the sales department, including customer reception, coordinating work schedules for beauty therapists, liaising with suppliers, and resolving customer issues.
• Develop marketing strategies and sales plans, contributing to increased revenue and customer acquisition.
• Manage and mentor the sales team, providing training and guidance to ensure the highest level of service quality and customer satisfaction.
• Handle inventory management and purchasing, ensuring the availability and quality of salon products.
• Stay updated on industry trends and market competition, making necessary adjustments to business strategies to maintain a leading position in the market.

Requirements:

• Previous successful experience in sales, preferably within the beauty industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Strong leadership and team management abilities, capable of motivating and guiding team members toward achieving sales targets.
• Proven track record in sales, with exceptional negotiation and closing skills.
• Excellent time management and organizational abilities, with the capability to effectively manage salon operations and resources.
• Strong business acumen, keeping up with industry trends to maintain a competitive advantage.
• Good command of spoken and written in English, Mandarin