Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Join AsiaPac Technology as a Presales Solution Consultant!

Drive innovation in network and security solutions with top technologies like Cisco/Meraki, Palo Alto, Fortigate, and SASE. Collaborate with clients to design tailored IT strategies, lead pre-sales activities, and deliver impactful solutions through POCs and demos.

We’re seeking a CCIE-certified professional with 8+ years of experience in network and security, including at least 3 years in presales. Strong communication, problem-solving skills, and expertise in cutting-edge architectures like SASE are essential.

Be part of a dynamic team shaping the future of IT solutions.

Key Responsibilities:

• Drive pre-sales activities in support of company sales growth and strategy for Network and security solutions e.g. Cisco/Meraki, Palo Alto, Fortigate, SASE stacks, CheckPoint
• Engage the customers the company would like to acquire with the support of the sales/marketing team and vendors to generate and engage these leads to present the company value proposition.
• Engage, Present, Analyse, Propose, Negotiate and Convert qualified prospects into deals
• Translate client requirements into solutions, and confident with an ability to handle pressure in critical situations by always ensuring that client requirements are met i.e., solutioning, POC verification, and traditional IT cloud solution design for public cloud projects
• Work with the PMO, project and services delivery team to develop business proposals, scope of work and costing within certain gross margins before presenting to the clients.
• Keep abreast and insight of competition, competitive issues and products.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g., industry compliances, delivery frameworks/playbooks, port-mortem reviews
• Cross Group Collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
• Support sales for all technical demo and Proof Of Concept (POC) requirement

Qualifications/Experience/Knowledge:

• Must be certified in CCIE (Enterprise Infrastructure or formerly known as Routing and Switching).
• Education/Qualification – Degree or other equivalent
• Work Experience – At least 8 years of experience
• At least 3 years of presales
• At least 5 years of network and security experience
• Technical/Professional Skills
• Design, Implement and support networks and security
• Technical knowledge of network architecture and security, routers, switches, provisioning, firewalls, SASE
• Well versed in rules, policies, ports, blocks and VPN technologies
• Hands on expertise with networking solutions e.g. Cisco/Meraki, HP, CheckPoint, Radware, Fortinet or equivalent
• Technical knowledge of cloud network architectures
• Technical knowledge of Security By Design Framework
• Experienced with newer Security principles like SASE (e.g. zScaler, ForeScout, BeyondTrust, Crowdstrike/Carbon Black, Cisco Umbrella/Duo)
• Possess problem solving skills and able to prioritise and manage multiple tasks
• Strong communication skills
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms
• Ability to efficiently understand client organisations and their business model and to tailor relevant processes to privacy requirements
  

Job Description

The Network Services Support (NSS) team under CTI (Citi Technology Infrastructure), provides 24x7x365 network support in a dual hemisphere, 12hours shift rotation, follow the sun model with one command center in Irving, Texas and the other in Singapore. Each center provides real-time backup for the other enabling efficient transfer of operations.

The NSS supports over 45,000 Network devices including 15,000 data circuits across 103 countries covering North America, Latin America, EMEA, Asia Pacific regions. The NSS is the single point of contact for all network related issues and provides end to end support for the Global Citi network.

As a team member of Network Services Support, your responsibilities includes:

• Providing Technical Support for the firm’s global network with a focus on both network infrastructure projects and infrastructure break fixes.
• To represent Network Services Support (NSS) professionally on conference calls with cross functional partners throughout the technology organization while conducting in depth technical investigations of ongoing incidents involving network connectivity and performance issues.
• Ensuring infrastructure changes, authorization requests, communications to stakeholders for post change testing, arrangement of hardware replacements are completed complying with established process and execute due diligence in planning to prevent causing disruption of services, in compliance with defined IT processes and procedures.
• Display competency and professionalism on conference calls for major incidents which may or may not be due to a failure in NSS managed technology infrastructure. Ability to drive major incident calls as the lead network representative with assertiveness, logical troubleshooting along with clear and concise communication towards both external and internal stakeholders.
• Performs post mortem Root Cause Analysis for complex, high visibility issues or major incidents within tight timeline and the ability to drive vendors assertively to produce justifiable root causes in a professional manner.
• Maintain focus and poise during the support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution.
• Collaborate and communicate accurately with people at different technical knowledge level ranging from Subject Matter Experts, Services Managers to Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible.
• Good understanding of Software defined networking (SDN) technologies concepts and the evolution and deployment approaches of SDN technology across traditional IP networks.
• Perform pre-defined configuration assurance/standard checks to satisfy Risk & Control and Safety & Soundness initiatives as part of proactive configuration management of all NSS managed technology infrastructure.
• Refine and improve existing processes to accomplish the desired results with better efficiencies and effectiveness.
• Maintain written operational procedures for the organization including document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high quality document management.


Skills and Experience Required

• 7+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Strong knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Expert working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Strong working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Strong working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes; CCNP, CCIE, JNCIS, JNCIP, etc
• Strong knowledge in SDWAN technology.
• Intermediate to Expert software or programming knowledge in Python, JSON, Certified Scrum Master, NSO and in Terraform, AWS (Solutions Architect), Kubernetes, is a plus.

General Attributes, Characteristics, and Capabilities

• Highly assertive communications skills, commanding personality while maintaining professionalism. Ability to engage a large audience and lead the discussion with clear, concise, and highly assertive communication.
• Capable of understanding customers’ requirements and setting the correct expectation to stakeholders to prevent re-work or incorrect project delivery.
• Effective prioritization skills and high energy. Ability to work in a fast-paced network operations environment. Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational and project based workload.
• Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions. Ability to drive communication between business leaders and IT. Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence.
• High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic, inspires excellence and enthusiasm amongst peer group
• Resilient and highly responsive in overcoming adversity, ability to work through a multitude of challenges/obstacle in order to achieve the desired end result
• Process oriented; self-disciplined and settles well into established systems and structures. Focuses on the journey as well as the destination.
• Ability and flexibility to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within the confines or operational procedures to achieve a suitable outcome for all stakeholders.
• Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication towards continual growth and self-improvement including year-over-year progression in industry certifications and overall technical proficiencies and knowledge base.
• Strong analytical, organizational, written and interpersonal skills

Join a dynamic team and contribute to the success of a global leader in ICT infrastructure and smart devices. We are seeking a highly motivated and results-driven Account Manager to drive business growth within the Aviation, and E-commerce sectors

Responsibilities

• Identify, qualify, and pursue new business opportunities within the target sectors, developing and executing targeted account plans
• Build and nurture strong, long-term relationships with key decision-makers at target accounts, including C-level executives
• Develop and present compelling solutions that address customer challenges and leverage the latest ICT technologies
• Achieve and exceed sales targets, drive revenue growth, and contribute to the overall success of the business
• Conduct market research and analysis to identify emerging trends and opportunities within the target sectors
• Work closely with internal teams (e.g., sales engineering, marketing, product management) to ensure successful project delivery

Requirements

• Bachelor's degree in Business, Computer Science, or a related field
• 5+ years of proven success in enterprise sales, account management, or business development within the ICT industry
• Demonstrated experience in selling complex solutions to customers in the Aviation or E-commerce sectors
• Strong understanding of IT trends, including cloud computing, networking, cybersecurity, and digital transformation
• Excellent communication, presentation, and negotiation skills with the ability to influence key stakeholders
• Strong analytical and problem-solving skills with a data-driven approach

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

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Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to do

- SLA & KPI management, client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution

• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.
• Education: Intermediate level (min. 4 years)

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

The Caregiver Support Network (CSN) programme by MPCSL was started in 2022 to look after the needs of caregivers in Marine Parade. The programme has benefited the lives of many and is now expanding into the neighbouring Kembangan-Chai Chee (KCC) constituency.

The Programme Manager (PM) will work with the Head, CSN to implement and establish this programme in KCC.

Roles & Responsibilities

Programme Management

· Conduct needs-assessment and onboard eligible caregivers onto the programme.

· Organise, curate and manage workshops and activities for caregivers.

· Promptly attend to requests of caregivers wrt to caregiving needs till satisfactory completion.

· Conduct regular house visits and phone calls to engage caregivers.

· Liaise with stakeholders and community partners to identify potential caregivers.

· Participate and perform outreach efforts during roadshows and events.

Review & Evaluate Programme’s Initiatives

· Ability to build rapport and engage caregivers across all demographics to find out gaps and needs.

· Review current initiatives/ activities (e.g. workshops, relevant resources) and identity growth areas.

· Plan and execute programme evaluation processes e.g. quantitative/qualitative surveys, and focused group discussions etc.

· Implement initiatives with proper structure and process i.e. collateral design, publicity campaigning, officially launching the programme etc.

Financial Planning and Management

· Oversee the annual budget planning exercise and track income and expenditure of the programme.

Required Competencies

Technical Competencies

· Degree holder in any discipline, preferably in Social Sciences

· Fluent and well-spoken in English and Mandarin Chinese/ Bahasa Melayu

· Minimum 3 years of work experience. Experience in social services/ community care / healthcare sectors would be would be advantageous

· Have a good understanding of healthcare schemes and social service landscape

· Ability to analyse data and outcomes to determine trends and identify gaps

· Strong interpersonal and communication skills

· Good team player

· Proficient in Microsoft Office

· Experience in marketing, design work, and social media would be advantageous.

Core Competencies

· Demonstrated ability to drive projects independently, from conception to completion.

· Demonstrated capacity to handle multiple stakeholders, including MPCSL’s Patrons and Board of Directors

Interested candidates can email [email protected]

Highlight:

• Japan MNC
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• Location: Tanjong Pagar

Responsibilities:

• Provide consultation, solutions and product knowledge to support sales team
• Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.
• Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.
• Present the solution to customer and prepare the technical offer and its cost.
• Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions.
• Work closely with focus technology/business partners, building and growing business relationship.
• Handover ordered projects to postsales team.
• Retain and upsell our services to customers.

Requirements:

• SME level knowledge is essential. (Minimum CCIE)
• Min 5 yrs of IT experience in Network & Data Centre solutions. 3. Skills in one or more of the following areas a plus: Cisco Data center technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN
• Strong business acumen with strong interests in keeping up-to-date with current technologies.
• Must have experience working in a customer-facing role.
• Good verbal and written communication and presentation, negotiation skills.
• Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832

Make an Impact by

• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support the expansion, upgrades and roll-outs of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters.
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services.
• Analyse SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Prepare statistical reports on network and equipment performance.
• Analysing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engages Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.
• Review financial documents in preparation for the next cycle.
• Negotiation with vendors has led to expenditures within budget and maximized value.
• Audits and reviews of the SD-WAN Platforms in parts or as a whole to keep in terms of the environment landscape.

Skills for Success:

• Minimum Diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell SONiC.
• Hands on experience with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade procedure.
• Good analytical and trouble-shooting skills in technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.
• Able to document and investigate existing infrastructure for the benefit of maintaining and operating the environment, discovering possible security breaches or vulnerabilities or finding opportunities for improvement for optimal network performance.
• Manage principal vendors, providers, internal and external stakeholders.
• Write and implement policies, guidelines, and SOPs for managing the infrastructure.
• Good to have Cisco certifications (CCNA, CCNP) or Juniper certifications (JNCIA, JNCIS)

The Network and Cybersecurity Assistant Manager will support DPH's infrastructure and cybersecurity framework. This role focuses on ensuring IT systems' availability and security while assisting in implementing network strategies and cybersecurity measures. The individual will also support compliance efforts, manage incidents, and work closely with stakeholders.

Key Responsibilities:

Network Infrastructure Management:

Assist in designing, implementing, and maintaining network systems, including LAN, WAN, and wireless networks.

Manage and monitor network devices such as routers, switches, VPN concentrators, and firewalls.

Ensure optimal performance of network systems through regular monitoring and upgrades.

Support major WAN technologies such as MPLS, IPLC, and SD-WAN.

Cybersecurity Implementation and Monitoring:

Design, implement and monitor cybersecurity policies and controls to protect IT infrastructure.

Manage Privileged Access Management (PAM) tools like BeyondTrust and Web-Isolation solutions like Menlo.

Assist in threat detection and response using tools like Security Information and Event Management (SIEM) systems.

Oversee antivirus, endpoint protection, and other cybersecurity solutions.

Compliance and Audit Support:

Support compliance efforts with standards like MOH,and IMDA regulations.

Assist with audits, including Risk Assessments and Vendor Security Evaluations.

Ensure regular updates on security and network policies to meet compliance requirements.

Project Support and Implementation:

Assist in implementing network and cybersecurity projects, such as upgrading firewalls, deploying VPN solutions, or enhancing endpoint security.

Coordinate with external consultants for cybersecurity reviews and assessments.

Support 24x7 Security Operation Centre (SOC) outsourcing and monitoring services.

Qualifications and Skills:

Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or a related field.

Certifications such as CCNA, CCNP, CEH, CISSP, or CISM are highly preferred.

Experience:

At least 2 to 3 years of working experience in network administration, cybersecurity, and Data Protection Trust Mark certification as a key stakeholder.

Hands-on experience with firewalls (e.g., Palo Alto, CheckPoint) and network devices.

Familiarity with PAM, Web-Isolation, and SIEM tools.

Technical Skills:

Proficiency in managing network devices such as routers, switches, and wireless solutions.

Strong knowledge of cybersecurity tools and frameworks.

Experience with patch management tools like HCL BigFix and MDM solutions like Intune or Airwatch.

Familiarity with VPN solutions and WAN technologies.

Soft Skills:

Strong analytical and problem-solving abilities.

Effective communication skills, both written and verbal.

Ability to multitask and work under pressure.

We are seeking a skilled Level 2 Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

• Monitor, configure, and maintain network devices including routers, switches, and firewalls.
• Handle incident management, service requests, and change management processes.
• Troubleshoot and resolve network-related issues efficiently.
• Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

• Assist in network upgrade and deployment projects.
• Collaborate with senior engineers on network design, configuration, and implementation.
• Provide technical support for project execution and closure.

Technical Expertise:

• Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.
• Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

• Work closely with cross-functional teams to ensure seamless network operations.
• Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

• Bachelor's degree in Electronics & Communication Engineering or related field.
• Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).
• Experience: Minimum of 5+ years in network infrastructure and IT service management.
• Skills & Competencies:
• Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.
• Strong troubleshooting, problem-solving, and analytical skills.
• Familiarity with IT service management and incident management processes.
• Excellent communication, documentation, and teamwork abilities.

We are seeking a skilled Senior Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

• Monitor, configure, and maintain network devices including routers, switches, and firewalls.
• Handle incident management, service requests, and change management processes.
• Troubleshoot and resolve network-related issues efficiently.
• Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

• Assist in network upgrade and deployment projects.
• Collaborate with senior engineers on network design, configuration, and implementation.
• Provide technical support for project execution and closure.

Technical Expertise:

• Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.
• Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

• Work closely with cross-functional teams to ensure seamless network operations.
• Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

• Bachelor's degree in Electronics & Communication Engineering or related field.
• Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).
• Experience: Minimum of 8+ years in network infrastructure and IT service management.
• Skills & Competencies:
• Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.
• Strong troubleshooting, problem-solving, and analytical skills.
• Familiarity with IT service management and incident management processes.
• Excellent communication, documentation, and teamwork abilities.

Responsibilities:

• Provide 2nd level and up support for NOC and product team
• Provide Level 2 or 3 product and solution support
• Deployment of servers, workstations and network equipment (e.g. Microsoft Windows, Linux/UNIX Systems, Virtualization, Security and Application Management Solutions) network, endpoint and server solutions (eg, Network, Systems and Security Monitoring Systems, NGFW, IPS, IDS, SIEM, Routers, Network/Security Analysis Tools etc)
• Be Subject Matter Expert in assigned product categories
• Project manage deployment of IT solutions
• Presales Support for IT solutions
• Documentation

Requirements:Minimum a Diploma holder in IT

• Minimum a Diploma holder in IT
• Possesses at least 3 years related NOC, network/server/endpoint support experience
• Experience in IT infrastructure management tools
• An up-to-date knowledge and understanding of business and industry needs as well as the technical demands
• Recognition of the importance of customer focus and/or of serving the needs of the end user
• Excellent communication skills, particularly the ability to communicate with staff who are not technically trained
• The skill to take on a variety of tasks and pay attention to detail
• Analytical and problem-solving ability
• Team-working skills and the ability to feel comfortable working with different work teams, clients and groups of staff across an organization
• Organizational skills and the ability to prioritize your workload
• Microsoft, Cisco, ITIL, CISA, CISSP, CREST, CEH product, networking, virtualization, security solutions knowledge and professional certifications will be a plus

Training will be provided if deemed necessary

Company Overview:

Argentra was founded in 2001 with a core focus on Information Security. A key achievement was winning a contract to develop and implement a custom data security application for the Defence industry. Our commercial clients benefit from our experience in high security environments. Argentra’s technical experts also provide technical consultation and support to other system integrators who require our specialised technical skills.

At Argentra, we put our customer’s interest first by understanding your problems, suggesting the solutions that you need. We won’t sell you what you don’t need. As a specialist engineering company, we have years of experience in developing custom security software, security risk consulting. Large System Integrators, Software Principals and Distributors engage Argentra to support their projects because our of specialist skills. For certain skills in Information Security, we may be the only expert provider of the skill set in Singapore.

Argentra is certified and has expert skills in different brands of IT Security Solutions which enable us to give good advice and recommendations to our clients. Our practical real-world experience enables us to deliver difficult security projects on time and on budget. We have the practical real-world experience to provide our clients with expert advice

Interested and qualified applicants for the above position, please submit comprehensive resumes stating current & expected salary to:

Argentra Solutions Pte Ltd

Email: [email protected]

* Only short-listed candidates will be notified for interviews
* No phone calls regarding the positions will be entertained, please send in your applications via email/post

Job Summary:We are seeking a skilled Level 2 Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

Monitor, configure, and maintain network devices including routers, switches, and firewalls.

Handle incident management, service requests, and change management processes.

Troubleshoot and resolve network-related issues efficiently.

Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

Assist in network upgrade and deployment projects.

Collaborate with senior engineers on network design, configuration, and implementation.

Provide technical support for project execution and closure.

Technical Expertise:

Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.

Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.

Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

Work closely with cross-functional teams to ensure seamless network operations.

Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

Bachelor's degree in Electronics & Communication Engineering or related field.

Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).

Experience: Minimum of 5+ years in network infrastructure and IT service management.

Skills & Competencies:

Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.

Strong troubleshooting, problem-solving, and analytical skills.

Familiarity with IT service management and incident management processes.

Excellent communication, documentation, and teamwork abilities.

Job Responsibilities：

1. Design system operation and maintenance solutions and infrastructure according to the company's strategy and business development requirements, and formulate operation and maintenance work strategies and plans

2. Responsible for the personnel training and team management of the operation and maintenance team, and enhance the overall technical strength of the team

3. Deeply understand the business systems of various business lines, research, plan and establish operation and maintenance management platforms and tools that support large-scale clusters

4. Lead the team to ensure stable and safe business operation, and be able to respond to emergencies and track issues in a timely manner

5. Continuously explore and research cutting-edge operation and maintenance, infrastructure technology directions and tools to improve the delivery efficiency of the company's operation and maintenance and R&D

6. Responsible for formulating operation and maintenance and basic resource demand plans, managing and rationally using resources, and effectively controlling costs

Job Requirements:

1. Full-time undergraduate or above, with more than 10 years of operation and maintenance, security, and R&D experience in medium-sized or large Internet companies, and at least 8 years of technical team management experience

2. Proficient in distributed management, large-scale clusters, fault tolerance, backup, load balancing and other technologies, with in-depth and rich experience in high-availability architecture, capacity planning and difficult problems

3. Proficient in operations or infrastructure sub-fields, such as database, SRE, DevOps, information security, and cloud native

4. Familiar with AWS/Alibaba Cloud/Tencent Cloud and other cloud platform operation and maintenance management experience

5. Possess excellent team management skills, excellent problem-solving skills and strong learning ability

We are seeking a highly skilled and motivated Network Cloud Engineer to join our dynamic team. The ideal candidate will act as a subject matter expert, responsible for the administration and support of network security, routing mechanisms, and cloud infrastructure. You will utilize your expertise in Palo Alto Networks Firewalls, AWS Cloud Services, and Terraform to manage and enhance network security systems, mitigate threats, and provide excellent incident management and resolution.

Key Responsibilities:

• Manage and administer Palo Alto Firewalls and Panorama in the GCC+ region, ensuring the network security infrastructure remains robust and secure.
• Conduct firmware upgrades of Palo Alto firewalls to address vulnerabilities and improve network security performance.
• Regularly review firewall rules and hardening to assess and enhance security posture.
• Administer and manage AWS networking components including Route Tables,Subnets,Security Groups, and other VPC configurations.
• Ensure the operational integrity of the cloud network infrastructure through continuous monitoring and maintenance based on change management protocols.
• Monitor security alerts and network threats in GCC+ and proactively mitigate any risks.
• Manage incident resolution by raising support tickets to vendors such as Microsoft and Palo Alto Networks to resolve network-related issues.
• Generate monthly reports covering firewall health, network security threats, and asset inventory for internal review.
• Provide regular updates and documentation on network security configurations, ensuring proper alignment with organizational policies.
• Utilize Terraform for the automation of cloud infrastructure deployment, configuration management, and security policy implementation in AWS environments.

Required Skills & Qualifications:

• Proven experience working with Palo Alto Networks Firewalls and Panorama in an enterprise environment.
• Hands-on experience with AWS cloud services (VPC, route tables, subnets, security groups, etc.).
• Strong experience in network routing mechanisms and security operations.
• Working knowledge of Terraform for infrastructure automation and configuration management.
• Certification in Network Cloud Products (such as AWS certifications, Palo Alto certifications, etc.) is a plus.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Job Summary:We are seeking a skilled Senior Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

Monitor, configure, and maintain network devices including routers, switches, and firewalls.

Handle incident management, service requests, and change management processes.

Troubleshoot and resolve network-related issues efficiently.

Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

Assist in network upgrade and deployment projects.

Collaborate with senior engineers on network design, configuration, and implementation.

Provide technical support for project execution and closure.

Technical Expertise:

Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.

Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.

Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

Work closely with cross-functional teams to ensure seamless network operations.

Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

Bachelor's degree in Electronics & Communication Engineering or related field.

Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).

Experience: Minimum of 8+ years in network infrastructure and IT service management.

Skills & Competencies:

Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.

Strong troubleshooting, problem-solving, and analytical skills.

Familiarity with IT service management and incident management processes.

Excellent communication, documentation, and teamwork abilities.

Job Scope:

• Drive infra project life cycle – Server provisioning to Cutover.
• Work with infra and app teams on requirement gathering to implementation.
• Review and analyze infrastructure architecture and identify the gaps.
• Perform Network and Firewall patching and other administration tasks for cloud projects
• Guide app team to troubleshoot infra related issues.
• Be the SME for Network and Firewall administration and automation.

Operation & Process:

• Prepares technical project plans for new initiatives in BAU
• Collaborates with Application teams and other infra teams to develop technical solutions and enhancements.
• Drive the on boarding of new applications on to the production environment.

Maintain Security:

• In accordance with security directives, assists to deploy, maintain, and enhance the security of all infrastructure systems through administrative, preventive, detective, and reactive controls, such as change and configuration management, anti-virus measures, patch management, and system scans.

Requiements:

• At least 4-7 years of relevant Infrastructure support and Network and Firewall administration
• Minimum 3 years hands-on working experience managing production infrastructure support
• Knowledge in ACI, Cisco, Arista, F5, Checkpoint, Paloalto is necessary.
• Hands-on experience in Operations,Projects,administration and shell scripting.
• Experience in monitoring tools like Nagios would be handy.

To apply please click the Apply button or send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Responsibilities

· Maintaining computer networks including mainframes, VPNs, routers and other physical hardware

· Installing and configuring network equipment

· Creating firewalls and updating virus protection software and data security systems to keep data and communications protected

· Monitoring computer systems to improve network performance for all systems

Skills/Requirement

· Security --> Palo Alto, Cisco ASA, Fortinet firewall & Proxy (must be Level 3

· Load balancers --> F5 LTM & GTM

· Routing & Switching --> Cisco Catalyst & Nexus, HP Aruba switches & Routers (must be Level 3)

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Responsibilities:

• Project technical lead for ICT Projects.
  Support in daily operations on incident management, problem(s) / issue(s) remediation and service(s) restoration.
• Fulfilling of service request(s) related to network voice and wireless following the Change Management procedure. Create and maintain documentations of network configuration, network diagram, mapping, processes, and service records.
• Manage, track and assessment all of principal advisories on patches on vulnerability and firmware upgrades Planning and applying of devices security patches and firmware upgrades.

Requirement:

• At least 5 years of strong experience with in-depth hands-on experience on Cisco Wireless devices and Cisco Voice devices as below:
• Cisco Wireless Controllers
  Aruba Clearpass
  Cisco DNAC
  Cisco ISE
  Cisco CMX
  Cisco Expressway Core and Edge for Jabber, Cisco Auto Attendant, Call Manager
  Cisco Voice Gateway
• At least 3 years supporting a campus wireless network and IP voice infrastructure.
• Candidate with CCNP Wireless and/or CCNP Collaboration or equivalent will be an added advantage.
• Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

**********************************

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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• Provide presales support by solving technical business solutions for the client.
• Responsible for product demonstration, proposal writing, creating compliance table, training and product enablement.
• Develop working proficiency and obtain certifications on assigned products and technologies.
• Conduct hands-on POC independently and present vendor’s solution to partners and end-users.

Requirements:

• Diploma in Computer Studies or equivalent
• At least 2 years of presales experience in IT network and Cybersecurity domain.
• Good knowledge of security and networking infrastructure environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We Offer

Based in MSC’s Singapore Regional Office, the Trade Management Team is responsible for supporting headquarter directive in steering growth for the company. In this position, the incumbent will have opportunities to display their abilities, acquire skills and knowledge in the following areas:

• A great journey with excellent career development opportunities in a global organization.
• Be part of the dynamics of Asia to Worldwide trade.
• Cultivating good business relationships with various stakeholders.
• Executing and follow through of commercial goals.
• Work alongside senior management (both internal and external) across diverse culture.
• Interpersonal, influencing and negotiation skills.
• Teamwork and cooperation.
• Statistical and Analytical skills.

There will be opportunities for MSC to invest in your professional journey for excellence.

Key Responsibilities

· Basic knowledge of vessel stowage to achieve maximum utilization, optimum sailing condition for vessels,and optimum productivity for loading and discharging ports.

· Calculate slot/space requirements for capacity management in Asia region.

· Manage slot sharing with partners.

· Manage vessels’ schedule and maintain KPI.

· Manage daily vessel operations.

· Management reporting and support to headquarters.

Candidate Requirement

· Degree/Diploma holder, preferably in Maritime Transportation or Nautical Studies.

· Minimum 2 years working experience in container shipping industry.

· Independent and able to work under pressure to meet deadlines.

· Able to work long hours, on weekends and public holidays when required.

· Good interpersonal, communication and time management skills.

· Proficient in Microsoft Office applications.

· Working knowledge of CASP is essential but not necessary.

· Believe in team-driven culture.

· The ability to speak various languages is also welcome.

Make an Impact by:

• Design, implement, and manage SD-WAN solutions to meet business requirements and improve network performance.
• Work closely with stakeholders to gather requirements, assess network needs, and develop SD-WAN strategies.
• Configure and deploy SD-WAN appliances, routers, switches, and other networking equipment.
• Monitor SD-WAN performance, troubleshoot issues, and optimize configurations for optimal throughput and reliability.
• Collaborate with security teams to implement and maintain SD-WAN security policies, including encryption, firewall rules, and intrusion detection/prevention.
• Conduct network assessments and recommend enhancements to improve SD-WAN performance, scalability, and security.
• Document network configurations, procedures, and best practices.
• Provide technical guidance and support to junior engineers and network operations teams.
• Stay current with industry trends, emerging technologies, and best practices related to SD-WAN and network engineering.

Skills for Success:

• Bachelor's Degree in Computer Science, Information Technology, or related field.
• Relevant certifications such as Cisco CCNA/CCNP, VMware VCP-NV, or equivalent certifications preferred.
• At least 5 years of experience in network engineering with a focus on SD-WAN technologies.
• Hands-on experience with SD-WAN platforms such as Cisco Viptela, VMware, Fortinet or similar solutions.
• Proficiency in routing protocols (BGP, OSPF), switching, and VLANs.
• Strong understanding of WAN technologies, including MPLS, VPN, and Internet circuits.
• Experience with network security technologies such as firewalls, IDS/IPS, and VPNs.
• Excellent analytical and troubleshooting skills with a proactive approach to problem-solving.
• Strong communication and collaboration skills with the ability to work effectively in a team environment.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

• Understanding of Internet technologies (such as routing, switching, and network infrastructure) and technologies related to the ISP sector
• Possessing excellent analytical and problem-solving abilities, with a talent for addressing technical and operational issues.
• Skilled in network management and maintenance with a strong dedication to offering assistance with technical issues.
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Management of Enterprise Data Network includes administration, patching, upgrades, and migration tasks, as well as designing, preparing HLD/LLD, leading implementation teams, and managing service levels, demands, incidents, and changes.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and recommend appropriate solutions. Assisting with RFP/RFI reply.
• Experience in overseeing operations using ITIL methods / Project Management certification - PMP

• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

On your day to day:

• Handle multiple projects and provide network design and deployment support from project initiation to closure.
• Follow Citi network standards and configuration templates to prepare Network Design Documents (NDD) and submit for review and approval. Create Build Packages that includes implementation plans, test plans and network changes.
• Oversee the deployment of Build Packages on the corporate data network. Implement network changes during the allowed weekend green zone window.
• For some large/complex projects, you will be required to represent network domain in a virtual team and effectively communicate and liaise with business/technical stream owners.
• Assist with knowledge transfer of new products to internal teams.
• Assist in the development of & implementation of processes to allow repeatable designs with the view of provisioning automation and efficiencies.
• Prepare and submit all required project documentations for audit purpose & project closure

Qualifications:

• Proven experience (5+ years) working with Cisco and Arista network devices (routers and switches).
• Minimum of at least CCNP or equivalent.
• Strong working knowledge of following routing protocols: BGP, OSPF.
• Experience on WAN technology, e.g. Metro Ethernet, MPLS. VPLS, IPLC etc.
• Preferable with working experience on using Multicast in a Cisco/Arista environment.
• Preferable with working experience in large financial or banking network operation/implementation team.
• Ability to effectively communicate to internal clients through all available mediums (verbal, listening, writing, presenting).
• Willing to work during weekends for implementation of network changes.
• Willing to work for extended working hours when needed.
• PC Literate (Word, Excel, PowerPoint)