• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

We are seeking a highly motivated and results-oriented IP/Network Product Manager to lead the development and delivery of cutting-edge fixed network solutions

Responsibilities

• Lead the planning, design, and development of innovative fixed network solutions, including SDN, PON, DWDM, routing protocols, and network architecture
• Collaborate with sales teams to generate new business opportunities, conduct pre-sales activities, and drive customer engagement
• Build and maintain strong relationships with key customer accounts, providing technical guidance and support throughout the entire customer lifecycle
• Oversee the successful implementation of network solutions, ensuring projects are delivered on time, within budget, and meet customer expectations
• Stay abreast of the latest industry trends, technologies, and competitive landscape in the fixed network domain
• Provide technical guidance and support to internal teams, partners, and customers
• Guide and mentor junior engineers, fostering a culture of continuous learning and excellence

Requirements

• Master's degree in Computer Science, Telecommunications, Electrical Engineering, or a related discipline
• 5+ years of experience in fixed network technologies (SDN, PON, DWDM, routing protocols) and network design
• Hands-on experience in network architecture design, including HLD/LLD
• Proven track record in project management and successful delivery of complex network solutions
• Experience working directly with network vendors and/or operators
• Understanding of 5G technologies and their integration into fixed network infrastructure
• Strong communication, presentation, and negotiation skills

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Job Description

Firewalls : Expert in checkpoint and Palo alto firewalls, beginner or intermediate knowledge in Cisco firewalls.

• Good in Azure Load balancers

• Experience in proxy servers. Prefer Symantec bluecoat ProxySG.

• Have knowledge of general network & security technologies / protocols like routing, DNS, LDAP, syslog, NTP, SNMP, SSH, HTTPS, AAA, SMTP, etc.

• Should be familiar with monitoring tools of the network security devices.

• Experience in log review, log monitoring, firewall rule review.

• Good in troubleshooting issues reported.

Optional (any 1 of below is mandatory)

• Cisco router and switches

• Cisco ISE

• Radware Anti-DDOS | Absolute vision

• Symantec 2FAVIP

Join our global team to help design, implement, improve, and operate our worldwide Internet Breakouts as well as the VPN Services for Bosch Users and partners. Ensure that the security infrastructure deployment and configurations align with industry standards, compliance requirements, and organizational security policies. Provide Level-2/Level-3 Support for our service portfolio, including shared on-call duty (remote). Collaborate closely with our Architects, Engineers, internal customers, partners, and stakeholders. Initiate, manage, and implement changes to our security infrastructure.

Responsibilities:

• Design, implement, and operate worldwide Internet Breakouts and VPN Services for Bosch Users and partners.
• Ensure security infrastructure deployments and configurations comply with industry standards, organizational policies, and compliance requirements.
• Provide Level-2 and Level-3 support for the service portfolio, including participation in shared on-call duty (remote).
• Work closely with Architects, Engineers, internal customers, partners, and stakeholders.
• Initiate, manage, and implement changes to the security infrastructure.

Job Description:

• Oversee post-sales activities Cybersecurity products.
• Participate in large-scale project implementations at both local and regional levels.
• Provide on-site implementation services, including testing, deployment, and documentation.
• Offer technical support to ensure customer satisfaction.
• Analyze and address customer queries by troubleshooting and consulting existing knowledgebase articles and known issues.
• Be available for 24x7 maintenance support calls on a routine standby basis.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Candidates with no prior relevant experience are also encouraged to apply
• Bachelor’s Degree or Diploma in Cyber Security, Computer Science, Computer Engineering, or a related field.
• 1-3 years of relevant experience in IT, particularly in network support and administration.
• Knowledge and experience in networking, including routing and switching technologies.
• Capable of working independently as well as part of a team.
• Willing to work diligently and eager to learn about new technologies.
• Strong analytical and troubleshooting abilities.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Responsiblities

• Network Maintenance and Optimization: Handle daily operations such as maintenance, change management, troubleshooting, emergency response, and architecture enhancements to maintain stable and secure business systems.
• Equipment Management: Supervise the operation and upkeep of network devices, including switches, routers, and load balancers; address incidents and emergencies; and analyze and optimize bandwidth usage.
• Network Planning and Construction: Design and implement network architecture while managing project planning, resource coordination, and quality assurance to ensure successful project completion.
• Standard Development: Assist in formulating comprehensive network plans, standards, and operational frameworks, including aspects of design, usage, security, and management.
• Documentation Management: Create and regularly update technical documentation following standardized procedures to maintain accuracy and consistency.
• Network Security Management: Implement security measures, perform system assessments, apply risk mitigation strategies, respond to emergencies, conduct post-incident reviews, and enhance response capabilities.
• Cross-departmental Collaboration: Partner with production and support teams to uphold the integrity and security of the organization's information systems.

Requirements

• Bachelor's degree or above, majoring in computer science or related fields.
• Minimum of 5 years and above of network management experience.
• Familiar with server systems and hardware devices, able to diagnose and handle software and hardware failures.
• Proficient in server systems and hardware troubleshooting for both software and hardware failures.
• Hands-on experience with Cisco routers, HP switches, and firewalls.
• Experienced with Linux OS, including setting up DNS, DHCP, WEB, and FTP servers.
• Knowledgeable in the installation, configuration, and maintenance of Exchange mail servers and virtual servers.
• Expertise in mainstream backup software for installation, configuration, and daily operations.
• Basic network security knowledge, with the ability to use common tools for detecting and resolving computer security issues.
• Willing to travel worldwide country.

Tan Cheu Hoon, Fenny

EA License No.: 02C3423

Personnel Registration No.: R22105896

Involve in one or more teams in supporting and maintaining systems, keep them up and running smoothly

• Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement.
• Assist Team Lead/Service Delivery Manager to deliver contract obligation within budget.
• Able to operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders.
• To perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures.
• To carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop.
• Liaison with procurement and equipment vendors.
• Perform 24/7 off-site standby for fault activation after office hours.
• Arrange and attend monthly meeting with customers.
• Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management.
• Provide solutions to technical problem associate with RF communication systems.
• Work location at Ang Mo Kio or Integrated Work Force (IWF) at customer premises if required. Office hours – 8.30am to 6pm. 5 days work week
• Required to travel to sites for work

Requirements:

• Diploma in Electronics/Mechatronics/Computer Engineering or equivalent
• Minimum of 2-3-year experience in a similar engineering-related capacity. Fresh graduates may be also considered.
• Positive work ethics and team player.
• Takes ownership of responsibilities.
• Thrive in multi-disciplinary and cross-functional environments
• Able to work effectively in an indoor and outdoor environment.
• Preferably with some knowledge in Data Analytics (e.g. failure trending/patterns)
• Preferably with experience in System-Level Maintenance in the following disciplines is highly preferred (Radio Communications, basic networking skills, computer/servers, embedded systems and/or UPS). Other Engineering-related experience maybe considered.
• Evident in written, verbal and interpersonal skills
• Proficient in MS Office (Words, Power-point & Excel)
• Preferably with Class 3 Driving License

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

We are seeking a highly skilled and experienced Network and Communication Operations Engineer to join our team and provide oversight for the design, implementation, and management of SIA Group's Network operations. The primary objective of this role is to ensure maximum network availability and functionality to help SIA achieve its business objectives

Responsibilities includes:

•Continuous transformation of the network infrastructure to enhance availability and automation

•Offer network consultancy project support to ensure that IT services comply with SIA architecture and standards

•Create technical solutions for complex requirements

•Run large-scale network operations, including strong service management knowledge in a multi-vendor environment

•Have Level 2 and preferably L3 experience in various networking technologies including

oSDWAN (Cisco Viptela, Versa, etc

oWireless (Aruba)

oVoice, Contact centre and Collaboration

oLAN (Cisco and Aruba)

oNAC (ISE and Clearpass)

oAutomation experience (Ansible or Python)

•Possess relevant knowledge and experience in cloud technologies

•Track, POC and plan technology refresh

•Deliver large-scale IT projects on time, within budget and of satisfactory quality

•Manage outsourced vendor(s) and internal team including various Service Delivery meetings

•Lead and coordinate incident resolution across different vendors

•Ability to work in a team with 24*7 support

Requirements:

•Degree with at least 6-10 years of network experience in managing Network Operation in a multi-vendor(s) environment on at least two of the following multiple domains:

oSecurity,

oNetwork Automation

•Relevant certifications in Networking (e.g. Cisco, Aruba, Versa) are preferred

•Understanding of SDWAN, Voice, Wireless and LAN architectures, experience in planning, design & implementation of Network infrastructure

•Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment

•Excellent communication & interpersonal skills

•Effective consulting and communication skills

•Demonstrated industry awareness

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

As a Project Coordinator, you will manage the deployment of new network builds at our customers offices and data centers across the APAC region, ensuring the successful execution and management of our services for our customer. The Project Coordinator will be working alongside the customers Technical Project Management team supporting the APAC region.

The scope will include the planning, design, construction, and handover phases associated with office network builds, data center network builds, site de-commissions and network retrofit / refresh projects. A successful candidate will help develop and understand the requirements from internal customers and create solutions to improve productivity and services.

WHAT YOU'LL DO:

• Create/maintain all tasks related to the creation & installation of the site infrastructure (based on the latest site deployment guide)
• Attend weekly project meetings.
• Track critical dates & report possible impacts to the project timeline.
• Monitor delivery status for equipment shipments.
• Provide reports to Meta and other necessary stakeholders where requested.
• Create and maintain project checklists, tools, and deployment templates.
• Create and maintain vendor resource Deployment Engineering planning for the project.
• Track and report on circuit delivery updates from carriers/circuit procurement teams.
• Initiate, plan, execute and control all Enterprise Infrastructure Service deployments, with focus on quality and specific timeline constraints (new office deployments, office retrofits, data center builds, migrations, POP builds and wireless network deployments)
• Develop and manage end to end project plans
• Collaborate with cross functional teams throughout the customer environment to ensure successful and on time delivery of projects
• Assist with tracking and allocate engineering resources
• Assist with budget management
• Work with engineering teams to create Bills of Materials
• Collaborate with the sourcing and procurement team to ensure timely ordering and delivery of all hardware and software requirements
• Track hardware and software orders from inception to deployment
• Ensure engineering & deployment activities are tracked to meet project timelines
• Provide project status reports to TPM’s and management

WHAT YOU NEED TO SUCCEED:

• Fluent in Mandarin to liaise with Mandarin-speaking stakeholders.
• 5+ years of Project Management experience in a similar role
• Highly motivated, innovative individual with a proven track record of managing concurrent projects
• Proven experience coordinating with multiple teams and stakeholders
• Able to assess & mitigate risk, manage change, and work in an extremely fast-paced environment
• Ability to quickly develop strong working relationships with stakeholders
• Excellent written, verbal, and presentation skills in addition to the ability to deal effectively with ambiguity
• Knowledge of project management software a plus
• Proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
• Excellent communications and presentation skills
• Organizational and time management experience
• Networking experience such as CCNA / CCNP would be a plus.
• Bachelor’s Degree in relevant area
• PMP Certification a plus

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Job Posting: Technical Support Engineer (L2) - Network &/or System Trained

Location: Singapore, Ubi
Salary: SGD3,500 – SGD5,000

About the Role

Our client, a renowned IT Solutions company with a strong presence in Singapore and Malaysia, is seeking an experienced Technical Support Engineer (L2) to join their Singapore office in Ubi. This role requires expertise in network and/or system technologies to support their diverse client base and ensure seamless IT operations.

Key Responsibilities

• Deliver second-level technical support for network and/or system infrastructure.
• Diagnose and resolve advanced hardware, software, and networking issues.
• Configure, maintain, and optimize IT systems, servers, and networks.
• Collaborate with clients and internal teams to implement effective solutions.
• Monitor and manage network performance and troubleshoot performance bottlenecks.
• Document processes, solutions, and system configurations for knowledge sharing.
• Assist in IT projects, including infrastructure upgrades and deployments.
• Ensure timely escalation and resolution of critical issues while adhering to service-level agreements.

Qualifications & Requirements

The ideal candidate should have:

• A diploma or degree in Information Technology, Computer Science, or a related field.
• 2–3 years of relevant experience in network and/or system support roles.
• Proficiency in networking protocols, firewalls, VPNs, and server management.
• Experience with Windows/Linux servers, virtualization platforms, and network devices.
• Certification in CCNA, CompTIA Network+, or equivalent is highly desirable.
• Excellent problem-solving and analytical skills.
• Strong communication abilities with proficiency in Mandarin to liaise with Mandarin-speaking clients.
• A proactive mindset, capable of working independently and within a team.

Why Join This Team?

• Competitive salary with opportunities for career progression.
• Be part of an innovative and supportive IT environment.
• Exposure to a variety of challenging and impactful projects.

How to Apply:Interested candidates are invited to apply through the job portal.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Ivan Tan Wai Hong (EA Reg No: R2199004)

Director of Talent Acquisition and Relationships

"Empowering Progress, Inspiring Solutions"

Trific Solutions Pte Ltd (EA Licence Number: 23C1893)

7500A Beach Road #05-319, The Plaza Singapore 199591

Website / Facebook / TikTok / Linkedin / Telegram / Twitter (X)

Join our Telegram Channels for more job openings today,

https://t.me/TrificSolutionsHub

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration.

Main Responsibilities

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.
• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.
• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator,…)
• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.
• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.
• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

Qualifications and Profile

• Candidates should have 4+ years experience in application support activity.
• ITIL certification.
• Good understanding of Capital Markets Domain and market activities.
• Relevant experience on Asset Control software
• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.
• Relevant experience with working with external source like Bloomberg, reuters
• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.
• Proven experience in technical proficiency with strong skills in SQL,
• High level of proficiency in unix/linux scripting.
• Should be able to do

- SLA & KPI management, client communication & interaction
- Predictive analysis, consulting, escalation management
- Risk analysis and project execution

• Appetite for continuous improvement and automation.
• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.
• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)
• Excellent communication and interpersonal skills.
• Strong analytical and troubleshooting skills.
• Ability to work well under pressure.
• Autonomous, self motivated and excellent team player.
• Strong perseverance and diligence towards attaining goals and effective time management.
• Education: Intermediate level (min. 4 years)

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Description

The Network Services Support (NSS) team under CTI (Citi Technology Infrastructure), provides 24x7x365 network support in a dual hemisphere, 12hours shift rotation, follow the sun model with one command center in Irving, Texas and the other in Singapore. Each center provides real-time backup for the other enabling efficient transfer of operations.

The NSS supports over 45,000 Network devices including 15,000 data circuits across 103 countries covering North America, Latin America, EMEA, Asia Pacific regions. The NSS is the single point of contact for all network related issues and provides end to end support for the Global Citi network.

As a team member of Network Services Support, your responsibilities includes:

• Providing Technical Support for the firm’s global network with a focus on both network infrastructure projects and infrastructure break fixes.
• To represent Network Services Support (NSS) professionally on conference calls with cross functional partners throughout the technology organization while conducting in depth technical investigations of ongoing incidents involving network connectivity and performance issues.
• Ensuring infrastructure changes, authorization requests, communications to stakeholders for post change testing, arrangement of hardware replacements are completed complying with established process and execute due diligence in planning to prevent causing disruption of services, in compliance with defined IT processes and procedures.
• Display competency and professionalism on conference calls for major incidents which may or may not be due to a failure in NSS managed technology infrastructure. Ability to drive major incident calls as the lead network representative with assertiveness, logical troubleshooting along with clear and concise communication towards both external and internal stakeholders.
• Performs post mortem Root Cause Analysis for complex, high visibility issues or major incidents within tight timeline and the ability to drive vendors assertively to produce justifiable root causes in a professional manner.
• Maintain focus and poise during the support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution.
• Collaborate and communicate accurately with people at different technical knowledge level ranging from Subject Matter Experts, Services Managers to Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible.
• Good understanding of Software defined networking (SDN) technologies concepts and the evolution and deployment approaches of SDN technology across traditional IP networks.
• Perform pre-defined configuration assurance/standard checks to satisfy Risk & Control and Safety & Soundness initiatives as part of proactive configuration management of all NSS managed technology infrastructure.
• Refine and improve existing processes to accomplish the desired results with better efficiencies and effectiveness.
• Maintain written operational procedures for the organization including document reviews at predefined intervals, ad-hoc procedure updates in response to operational events, and consistently high quality document management.


Skills and Experience Required

• 7+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Expert level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Strong knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Expert working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Strong working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Strong working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes; CCNP, CCIE, JNCIS, JNCIP, etc
• Strong knowledge in SDWAN technology.
• Intermediate to Expert software or programming knowledge in Python, JSON, Certified Scrum Master, NSO and in Terraform, AWS (Solutions Architect), Kubernetes, is a plus.

General Attributes, Characteristics, and Capabilities

• Highly assertive communications skills, commanding personality while maintaining professionalism. Ability to engage a large audience and lead the discussion with clear, concise, and highly assertive communication.
• Capable of understanding customers’ requirements and setting the correct expectation to stakeholders to prevent re-work or incorrect project delivery.
• Effective prioritization skills and high energy. Ability to work in a fast-paced network operations environment. Ability to work under pressure with conflicting priorities and a fluctuating and potentially voluminous operational and project based workload.
• Ability to articulate technical information to large audience with various levels of technical knowledge base, including a business management audience that may lack a deep technical understanding of internetworking technology solutions. Ability to drive communication between business leaders and IT. Must exhibit sound and comprehensive communication and diplomacy skills to exchange complex information with inherent confidence.
• High sense of urgency and commitment to exceed customer expectations. Strong personal work ethic, inspires excellence and enthusiasm amongst peer group
• Resilient and highly responsive in overcoming adversity, ability to work through a multitude of challenges/obstacle in order to achieve the desired end result
• Process oriented; self-disciplined and settles well into established systems and structures. Focuses on the journey as well as the destination.
• Ability and flexibility to operate within tightly controlled operational procedures. Proficiency in managing customer satisfaction requirements within the confines or operational procedures to achieve a suitable outcome for all stakeholders.
• Demonstrated technical competencies and history of increased responsibilities during previous three years. Strong dedication towards continual growth and self-improvement including year-over-year progression in industry certifications and overall technical proficiencies and knowledge base.
• Strong analytical, organizational, written and interpersonal skills

Join AsiaPac Technology as a Presales Solution Consultant!

Drive innovation in network and security solutions with top technologies like Cisco/Meraki, Palo Alto, Fortigate, and SASE. Collaborate with clients to design tailored IT strategies, lead pre-sales activities, and deliver impactful solutions through POCs and demos.

We’re seeking a CCIE-certified professional with 8+ years of experience in network and security, including at least 3 years in presales. Strong communication, problem-solving skills, and expertise in cutting-edge architectures like SASE are essential.

Be part of a dynamic team shaping the future of IT solutions.

Key Responsibilities:

• Drive pre-sales activities in support of company sales growth and strategy for Network and security solutions e.g. Cisco/Meraki, Palo Alto, Fortigate, SASE stacks, CheckPoint
• Engage the customers the company would like to acquire with the support of the sales/marketing team and vendors to generate and engage these leads to present the company value proposition.
• Engage, Present, Analyse, Propose, Negotiate and Convert qualified prospects into deals
• Translate client requirements into solutions, and confident with an ability to handle pressure in critical situations by always ensuring that client requirements are met i.e., solutioning, POC verification, and traditional IT cloud solution design for public cloud projects
• Work with the PMO, project and services delivery team to develop business proposals, scope of work and costing within certain gross margins before presenting to the clients.
• Keep abreast and insight of competition, competitive issues and products.
• Improve governance (policies, standards, guidelines) on successful delivery outcomes e.g., industry compliances, delivery frameworks/playbooks, port-mortem reviews
• Cross Group Collaboration
• Work closely with all technical group to on-board technical knowledge of solution offerings, inclusive of vendors and partners as needed
• Support sales for all technical demo and Proof Of Concept (POC) requirement

Qualifications/Experience/Knowledge:

• Must be certified in CCIE (Enterprise Infrastructure or formerly known as Routing and Switching).
• Education/Qualification – Degree or other equivalent
• Work Experience – At least 8 years of experience
• At least 3 years of presales
• At least 5 years of network and security experience
• Technical/Professional Skills
• Design, Implement and support networks and security
• Technical knowledge of network architecture and security, routers, switches, provisioning, firewalls, SASE
• Well versed in rules, policies, ports, blocks and VPN technologies
• Hands on expertise with networking solutions e.g. Cisco/Meraki, HP, CheckPoint, Radware, Fortinet or equivalent
• Technical knowledge of cloud network architectures
• Technical knowledge of Security By Design Framework
• Experienced with newer Security principles like SASE (e.g. zScaler, ForeScout, BeyondTrust, Crowdstrike/Carbon Black, Cisco Umbrella/Duo)
• Possess problem solving skills and able to prioritise and manage multiple tasks
• Strong communication skills
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms
• Ability to efficiently understand client organisations and their business model and to tailor relevant processes to privacy requirements
  

Key Responsibilities:

• Manage and maintain network infrastructure, ensuring optimal performance and reliability for the organizations network systems.
• Configure, monitor, and troubleshoot networking issues, including routing, switching, firewall setups, and network security.
• Implement network solutions and upgrades, focusing on maintaining seamless connectivity and ensuring minimal downtime.
• Provide support and troubleshooting for Cisco-based systems, while also demonstrating expertise in other network solutions as required.
• Collaborate with cross-functional teams to optimize network performance, security, and scalability.
• Conduct regular network assessments to identify potential issues, recommend solutions, and ensure compliance with industry standards.

Requirements:

• Diploma/Degree in Computer Science, Engineering, or related field.
• At least 2-3 years of experience in network engineering, with a strong background in networking principles and practices.
• Experience with Cisco products is highly preferred; however, candidates with strong experience in other network products will also be considered.
• Solid understanding of network protocols, security standards, and best practices for network performance optimization.

Tyson Jay Management Pte Ltd | EA License No.: 24C2479

Ivan Lim | EA Personnel No.: R1109856

The Caregiver Support Network (CSN) programme by MPCSL was started in 2022 to look after the needs of caregivers in Marine Parade. The programme has benefited the lives of many and is now expanding into the neighbouring Kembangan-Chai Chee (KCC) constituency.

The Programme Manager (PM) will work with the Head, CSN to implement and establish this programme in KCC.

Roles & Responsibilities

Programme Management

· Conduct needs-assessment and onboard eligible caregivers onto the programme.

· Organise, curate and manage workshops and activities for caregivers.

· Promptly attend to requests of caregivers wrt to caregiving needs till satisfactory completion.

· Conduct regular house visits and phone calls to engage caregivers.

· Liaise with stakeholders and community partners to identify potential caregivers.

· Participate and perform outreach efforts during roadshows and events.

Review & Evaluate Programme’s Initiatives

· Ability to build rapport and engage caregivers across all demographics to find out gaps and needs.

· Review current initiatives/ activities (e.g. workshops, relevant resources) and identity growth areas.

· Plan and execute programme evaluation processes e.g. quantitative/qualitative surveys, and focused group discussions etc.

· Implement initiatives with proper structure and process i.e. collateral design, publicity campaigning, officially launching the programme etc.

Financial Planning and Management

· Oversee the annual budget planning exercise and track income and expenditure of the programme.

Required Competencies

Technical Competencies

· Degree holder in any discipline, preferably in Social Sciences

· Fluent and well-spoken in English and Mandarin Chinese/ Bahasa Melayu

· Minimum 3 years of work experience. Experience in social services/ community care / healthcare sectors would be would be advantageous

· Have a good understanding of healthcare schemes and social service landscape

· Ability to analyse data and outcomes to determine trends and identify gaps

· Strong interpersonal and communication skills

· Good team player

· Proficient in Microsoft Office

· Experience in marketing, design work, and social media would be advantageous.

Core Competencies

· Demonstrated ability to drive projects independently, from conception to completion.

· Demonstrated capacity to handle multiple stakeholders, including MPCSL’s Patrons and Board of Directors

Interested candidates can email [email protected]

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

Key Responsibilities:

• Design and implement network architectures for LAN/WAN/Wireless
• Configure and deploy routing protocols (OSPF, EIGRP, BGP).
• Implement switching protocols (STP, MSTP, VLANs).
• Design and implement network security measures (firewalls, ACLs, VPNs).
• Support, Configure, Maintain and Upgrade corporate customer’s network devices
• Ensure network security and connectivity
• Monitor network performance (availability, utilization, throughput and latency)
• Incident/Problem/Change/Service Request/Configuration Management.
• Create and maintain technical documentation (network diagrams, configurations).
• Assist in network design and implementation.

Experience:

• 8 - 10 years of experience in supporting, configuration, maintenance, and upgrading corporate customer’s network devices.
• CCNP certified (Routing and Switching).
• Good understanding and hands-on experience of networking protocols like routing and switching and Wireless (Physical experience in data centres for all Network devices/equipment).
• Experience in Firewall configuration and network security policy implementation. Hands-on experience on FortiGate/Cisco/Palo Alto/Aruba/ Huawei is desirable.
• Experience in debugging and fixing technical problems in network by coordinating with vendors, data centre and onsite support teams whenever required.
• Have experience in creating network documents and flow diagrams.
• Hands-on remote access and site to site VPN.
• Experience in monitoring tools like solar wind, NMS, Wireshark, MRTG Cacti etc.
• Knowledge of Windows, Linux and Load Balancer will be added advantage.

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

Join a dynamic team and contribute to the success of a global leader in ICT infrastructure and smart devices. We are seeking a highly motivated and results-driven Account Manager to drive business growth within the Aviation, and E-commerce sectors

Responsibilities

• Identify, qualify, and pursue new business opportunities within the target sectors, developing and executing targeted account plans
• Build and nurture strong, long-term relationships with key decision-makers at target accounts, including C-level executives
• Develop and present compelling solutions that address customer challenges and leverage the latest ICT technologies
• Achieve and exceed sales targets, drive revenue growth, and contribute to the overall success of the business
• Conduct market research and analysis to identify emerging trends and opportunities within the target sectors
• Work closely with internal teams (e.g., sales engineering, marketing, product management) to ensure successful project delivery

Requirements

• Bachelor's degree in Business, Computer Science, or a related field
• 5+ years of proven success in enterprise sales, account management, or business development within the ICT industry
• Demonstrated experience in selling complex solutions to customers in the Aviation or E-commerce sectors
• Strong understanding of IT trends, including cloud computing, networking, cybersecurity, and digital transformation
• Excellent communication, presentation, and negotiation skills with the ability to influence key stakeholders
• Strong analytical and problem-solving skills with a data-driven approach

Interested candidates, who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

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Make an Impact by

• Handle regular preventive maintenance on the SD-WAN Platform Operations.
• Support the expansion, upgrades and roll-outs of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters.
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services.
• Analyse SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc.
• Prepare statistical reports on network and equipment performance.
• Analysing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engages Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.
• Review financial documents in preparation for the next cycle.
• Negotiation with vendors has led to expenditures within budget and maximized value.
• Audits and reviews of the SD-WAN Platforms in parts or as a whole to keep in terms of the environment landscape.

Skills for Success:

• Minimum Diploma in Electrical / Electronic / Computer Engineering / Computer Science / Information Systems
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell SONiC.
• Hands on experience with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade procedure.
• Good analytical and trouble-shooting skills in technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.
• Able to document and investigate existing infrastructure for the benefit of maintaining and operating the environment, discovering possible security breaches or vulnerabilities or finding opportunities for improvement for optimal network performance.
• Manage principal vendors, providers, internal and external stakeholders.
• Write and implement policies, guidelines, and SOPs for managing the infrastructure.
• Good to have Cisco certifications (CCNA, CCNP) or Juniper certifications (JNCIA, JNCIS)

Highlight:

• Japan MNC
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Fun & fast pace environment
• Location: Tanjong Pagar

Responsibilities:

• Provide consultation, solutions and product knowledge to support sales team
• Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.
• Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.
• Present the solution to customer and prepare the technical offer and its cost.
• Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions.
• Work closely with focus technology/business partners, building and growing business relationship.
• Handover ordered projects to postsales team.
• Retain and upsell our services to customers.

Requirements:

• SME level knowledge is essential. (Minimum CCIE)
• Min 5 yrs of IT experience in Network & Data Centre solutions. 3. Skills in one or more of the following areas a plus: Cisco Data center technologies, Network security (Firewall, VPN, etc.), Cisco ISE, Cisco WLAN
• Strong business acumen with strong interests in keeping up-to-date with current technologies.
• Must have experience working in a customer-facing role.
• Good verbal and written communication and presentation, negotiation skills.
• Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients

HOW TO APPLY:

Interested applicants, please send your latest resume to [email protected] or click on “Apply Now” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason of leaving

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

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EA License No: 19C9950

EA Personnel: Lim Dick Sern (Dick Sern)

EA Personnel Reg No: R22106832