• Undertake Front office duties, including meeting, greeting, and attending to the needs of guests to ensure a superb customer service experience.
• Administer all routes of Reservations to ensure that room bookings are made and recorded accurately.
• Ensure Room Keys are distributed to the guests assigned to the respective rooms.
• Familiar with the categories, position, capacity, and furnishing of every room on the premises.
• Build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
• Responsible for accurate and efficient accounts and billing processes.
• Undertake general office duties, including correspondence, emails, filing, and switchboard.
• Furnish information regarding:
• Hotel layout and all its facilities (Swimming Pool, Launderette Room, F&B Outlets and etc.) operation hours.
• Locality places of interest, special attractions, or events.
• Names of Transport Services (MRT, Bus, Taxi, Flight, Ferry) and timetables if any.
• Handles all incoming and outgoing mails and messages for the guests.
• Ensure that the Reception Counter is manned at all times.
• Answers all incoming calls within 3 rings.
• Assist in keeping the Reception Counter area clean and tidy at all times.
• Consult and report to Supervisor on duty on unusual occurrence.
• To perform any other duties directed by the Supervisor from time to time.

Requirements :

• GCE O level/ Diploma with 2 years hotel front office working experience.
• Candidate must able to perform shift works
• Good customer service and communication skills
• Working location at Orchard Area

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

• Collaborate with a multi-disciplinary team to provide professional and quality geriatric and neurological physiotherapy/occupational therapy to patients.
• Provide physiotherapy rehab within the Senior Care Centre
• Conduct group and individual activity for day care clients
• Document patient physiotherapy records accurately
• Have knowledge of therapy treatment for a wide range of injuries and conditions across all gender
• Assess and manage patients referred for physiotherapy independently and implement appropriate treatment plans

Job Requirements:

• Singaporeans Only
• Degree/Diploma in Physiotherapy (Full registration with AHPC)
• At least 2 years of clinical experience in a hospital setting, or relevant
• 3 working days per week (weekdays ONLY) [8am-5pm]
• Convertible to Full time position

Check out www.abercare.sg for more details

Interested applicants may send in your resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

We are seeking a detail-oriented Office Cleaner to join our team. As an office cleaner, you will be responsible for maintaining a clean and orderly office environment, ensuring that all areas are sanitized and cleaned throughly for employees and visitors.

Working Hours: Monday - Friday (7am - 11am) Excluding Public Holiday

Job Description

1) Wipe clean tabletops (accessible and exposed area only)
2) Clear trash bins from individual workstations
3) Remove trash from office to designated area
4) Designated spot cleaning
5) Sweep / Vacuum / Mopping of Floor
6) Toilet Cleaning
7) Pantry Cleaning

Job Requirements

1) Cleaning experience preferred
2) Available immediately
3) Positive attitude, hardworking with pleasant personality

For any enquires, you may WhatsApp us at 8896 2338

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Company Profile:

Ezyhealth Holdings Pte Ltd, started in 1999 was listed in the Stock Exchange of Singapore in 2000. It underwent a reverse takeover in 2006 and it is now a private company. From its beginning as a Healthcare IT company, it has morphed into several businesses deep in the medical and healthcare industry.

Job responsibilities:

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

Job description:

• Administrative duties for clients’ management. (EG. Sending letters / gifts / cards / following up on queries and requests.)
• Administrative duties for organization matters. (EG. Taking minutes / managing campaigns and schedules / Filing / Scanning.)
• Handling phone calls
• Data-Entry in preparation of clients’ meetings and organization’s meetings
• Posting advertisements, Screening candidates and scheduling Interviews.
• Assisting to manage Social Media Account and content generation such as simple editing.

Job requirements:

• Computer literate
• Proficient in Microsoft Office (Word, Excel, Powerpoint) and Social media
• Able to do simple editing on Capcut
• Fluent in English
• Good attitude, Has initiative, Meticulous and a Team player.

• Provides check in, check out and to deliver service quality during the guest journey.
• Check, follow up and coordinate daily affairs.
• Provide supervision, training, motivation, and coaching to the Front Desk staff.
• Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
• Propose and introduce improvement scheme in system, work procedures and service standards.
• Support the Front Office Manager and department in ensuring compliance with Front Office policies and procedures.
• Demonstrate knowledge of and adherence to property fire safety and emergency procedures.
• Proactively anticipate guest needs and requests, delivering personalized service to create memorable experiences.

Job Requirements:

• At least 3 years of relevant work experience in a similar capacity.
• Well-groomed with excellent interpersonal and communication skills.
• Positive work attitude, able to work independently and in a team.

✏️Mon to Fri 9am - 6pm

✏️Location: Central (Will shift to Tai Seng area)

✏️Salary: up to $3,500 (depending on experience)

Job Duties:

• Reports to Assistant Office Manager and is part of the Admin team
• In charge of day-to-day admin duties for office management and ensuring smooth operations of the office.
• Prepare and process the payment of administrative related invoices and property management expense tracking.
• Liaison with tenants/contractors for facility/property management.
• Tracking and updating maintenance contracts
• Involve in organizing company activities, team-building activities and corporate functions.
• Assist with purchasing office-related and pantry supplies.
• Source/review / administer company transportation leasing agreements.
• Review/administer corporate mobile phones and bills.
• Arrange for utilities and cable/internet connection for management.
• Assist in travel arrangements for corporate office staff as required.
• Provide assistance and support when the Receptionist is not on duty.
• Involved in all property related projects.
• Assist in taking minutes for essential meetings.
• Other duties assigned by Office Manager.

JOB REQUIREMENTS

• Diploma in Business Administrative or experience in similar field
• Minimum 2 years of related experience
• Excellent communication and writing skills to communicate with Stakeholders/external parties.
• Good Computer skills MS Office; Word, Excel & PowerPoint

EA License No: 19C9611
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)

Job Info:

• 3 shift patterns (dependent on locations):
  A shift: 7.30am to 5pm / 7am to 4.30pm
  B shift: 1 to 10.30pm / 1.30pm to 11pm
  C shift: 10pm to 7.30am / 10.30pm to 8am / 11pm to 8.30am
• Working Hours: Rotational shifts
• Location: Sentosa; Monorail pass will be provided

Key Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guest’s request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow-up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, and emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities, functions, major city attractions, and events; provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are committed to providing our employees with a supportive and inclusive work environment, where everyone has the chance to learn, grow and succeed!

Responsibilities:

• Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests particulars, updating of room status, departure calls/checks etc.
• Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and render reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• May be tasked to execute room checks, reservations and public area checks etc. as part of the Hotel’s effort to offer staffs more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management / operations of the Hotel

Requirements:

• Minimum Secondary Education
• Minimum 3 years of hotel front office working experiences preferred. Candidates with no related experience will also be considered as on- the-job training will be provided
• Able to speak and understand English
• Willing to work 10 hours rotating shift & assigned to our designated hotel branch at Kitchener Road.
• Independent and able to work under pressure.
• Comfortable to work during weekends and public holidays.
• Singaporeans only.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

You will be responsible for your target, including the following job responsibilities:

· Engage and establish good relationships with Prospects, from an assigned pool of leads.

· Maintain a high level of professionalism and service while speaking to Prospects or Clients.

· Manage appointment cancellations and reschedule new appointments with prospects promptly.

· Conduct regular calls with the Prospect or Client to book appointments for him/her.

· Call Prospect or Client to remind them of their appointment.

· Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

· Minimum 1 year of outbound call center experience.

· Excellent interpersonal and communication skills.

· Good language proficiency to correspond with English and Mandarin-speaking clients for booking of appointments.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Managing the Front Office Team with Front Office Manager inclusive of rostering/appraisals/discplinary action.
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Job Responsibilities

Supervise Day to Day Operations

• Responsible to carry out all business operational activities at Marina Bay Sands (MBS) including customer grievance/complaint handling, legal and safety matters with regard to such operations.
• Perform Guest meet and greet and farewell process according to the set standard.
• Up to date of internal promotions and be familiar with the local community and famous events in town. Appropriate recommendations can be made to guests to enhance their stay in MBS and Singapore.
• Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction and communicate to Manager and Service Management for any necessary follow up.
• Conduct daily briefing to ensure important information and updates are shared among team members.
• Disseminate and clarify understanding of all new promotional packages, rate plans and product information associated with these programs.
• Be conversant with all areas of the Front Office including FIT, Group and Casino reservations; can be assigned to certain specialist areas to supervise at any one time.
• Monitor daily front office operations ensuring that tasks are carried out and guest requests are attended at the pre-determined standards.
• Adapt to changes, implement and monitor front office operations to ensure adherence to organisational operating procedures and service standards
• Assist management to execute enhancement projects and new processes and follow-through with detailed evaluation.
• Review manpower allocation for front office operations.
• Conduct regular inspections on service delivery.
• Identify and resolve deviations and irregularities related to front office operations.
• Service Audit check-in/out process for every team member at least once a month to ensure established Service Quality Standards are met
• 
  

Lead Service and Operational Excellence

• Recommend new ideas to enhance guest experience and revenue generation.
• Supervise the delivery of services to guests consistent to the company’s core service standards, brand attributes and compliance.
• Collect and update all guest personal information, preferences, practices and interests to ensure accurate guest profile and history in OPERA.
• Respond and review guest comments, requests and complaints and resolve in a timely and professional manner; take personal responsibility to resolve issues and identify how to minimize reoccurrences with various stakeholders.

Supervise Operational Risks

• Be aware of OSHA (Occupational Safety and Health Act), practices and reinforces safety guidelines.
• Report and document special incidents that command management’s attention; incidents may include vandalism, fight, fire, abuse, accidents, etc.
• Operationalise compliance management on hygiene, workplace safety and health, and data protection requirements.
• Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department
• Be conversant with all facets of Front office operations including fire safety and emergency related procedures
• Supervise emergency situations.
• 
  

Achieve Employee Engagement

• Responsible for motivating, coaching and counseling of Team Members appropriately and in ensuring their job skills are constantly being improved and developed to exceed guests’ expectations.
• To provide genuine and accurate feedback for Team member’s improvement in discussion log specifically for new Team members during their on –the-job training period
• Establish learning and development plans and facilitate learning and development opportunities to enhance staff work performance includes self-growth and development.
• Ensure that all team members including self are well-mannered and groomed as per company standard at all times
• Hold regular meetings to communicate departmental updates and review operational standards and guest feedback; brainstorm and decide on ways in which operational flow can be improved
• Supervise, train, schedule, mentor Team Members and perform evaluations and make fair recommendations on confirmation or promotion.
• Demonstrate an enjoyment and enthusiasm for work through effective relationships with other Team Members/ Department by embracing OneMBS culture.

Assist Documentation, Financial and report management

• Attend scheduled departmental meetings as required.
• Prepare reports (daily/weekly/monthly) as stipulated by management.
• Review systems and processes for workflow and productivity improvement.
• Perform administrative duties e.g. inventory and purchasing, updating of butlers’ personal files
• Update information sheet, menus and restaurant list periodically for executives/agents to use in their daily operations.
• Observe the usage of supplies to ensure that it’s within budget and minimize wastage.
• Develop and maintain close liaison with all other Departments so as to have a good understanding of other Departments’ operational flow, thus ensuring seamless guest services throughout the hotel through effective communication and coordination.
• Contribute ideas to and cooperate in the execution of strategic plan initiatives in support of the company vision, mission, value and guiding principles
• Assist in the implementation of sustainability programmes to drive organisational green initiatives
• Perform any other duties and responsibilities as and when assigned by Management
  

JOB REQUIREMENTS

Education & Certification

• Minimum GCE O Level.
• Diploma or Bachelor Degree in Hospitality Management from a recognized institution is an advantage
• 
  

Experience

• Minimum 1 year experience in the same capacity
• Proven leadership skills and ability to operate independently
• Good guest relation and problem solving skills
• Good planning and execution skills
• Ability to manage time, organize, good communication and motivational skills
• Meet the attendance guidelines of the job and adhere to departmental and company policies
• 
  

Competencies

• Proficient in the use of Property Management System and all relevant property management systems such as FCS, LIS
• Basic knowledge in Microsoft Office applications
• Candidates must have a good command of spoken and written English, and any additional language is an advantage
• Pays attention to details and have strong customer service skills
• Mature, meticulous, resourceful, organized and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be willing to work any day and any shift
• Well-groomed and professional disposition.

We are seeking an experienced SAP Basis Administrator to join our AMS team. The successful candidate will be responsible for the administration, maintenance, and support of SAP ECC systems within an AMS setup.

This role requires a strong understanding of SAP landscapes, excellent troubleshooting skills, and the ability to work in a dynamic environment with cross-functional teams.

The ideal candidate will play a key role in ensuring the stability, performance, and availability of SAP ECC systems to meet business needs.

Key Responsibilities:

• System Administration:

o Manage and monitor SAP ECC systems, including system health checks, user administration, and authorization management.

o Perform regular SAP system maintenance tasks such as system refreshes, kernel upgrades, patch management, and transport management.

• System Performance and Tuning:

o Monitor system performance, analyze system logs, and perform performance tuning to optimize SAP ECC system performance.

o Troubleshoot and resolve issues related to SAP ECC systems, databases, and underlying infrastructure.

• System Support: o Provide day-to-day technical support and resolve incidents within defined SLAs.

o Collaborate with the AMS team to handle service requests, change requests, and problem management.

o Coordinate with vendors, hardware teams, and other IT departments to resolve complex technical issues.

• Backup and Recovery: o Implement and manage SAP ECC backup and recovery strategies, ensuring data integrity and system availability.

o Conduct regular system backups and disaster recovery drills to ensure readiness for any unexpected outages.

• System Upgrades and Migrations:

o Participate in system upgrades, migrations, and patch management activities. o Provide support during SAP projects including system installations, configuration, and go-live support.

• Documentation and Reporting:

o Maintain up-to-date documentation for SAP ECC systems, processes, and procedures.

o Generate and analyze system performance reports, providing recommendations for improvements.

Qualifications:

• Education: o Bachelor’s degree in Computer Science, Information Technology, or related field.

• Experience: o 5+ years of experience in SAP Basis administration within an AMS or support environment. o Strong experience with SAP ECC systems. o Experience in managing SAP landscapes in on-premise environments is a plus. • Technical Skills: o Proficient in SAP Basis administration, including system installation, configuration, and maintenance.

o Deep understanding of SAP ECC architecture and components. o Strong knowledge of operating systems (Linux, Windows) and databases (Oracle, MSSQL).

o Familiarity with SAP Solution Manager for system monitoring and management.

o Experience with backup and recovery tools and disaster recovery processes.

• Soft Skills:

o Excellent problem-solving and troubleshooting skills.

o Strong communication and interpersonal skills.

o Ability to work independently and as part of a team in a fast-paced environment.

o Strong organizational skills with attention to detail.

Preferred Qualifications:

• SAP certification in SAP Basis Administration.

• Experience with SAP security and authorization concepts.

• Knowledge of ITIL processes and experience working in an ITIL-aligned environment.

Permanent Part Time Admin

Job Scope

1.) Follow-up on email enquiries and checking of documents to ensure correct documents are presented

2.) Co-ordination of documents and work flow between respective departments within the company and respective partners

3.) Ensuring any outstanding documents and admin matters are handled in timely manner

4.) 10am to 4pm, minimum 3 days per week

5.) Office is at kallang opposite bendeemer MRT

Compensation

1) $12 to $15/ hour or $1200 to $2400 per month

Job Title : Project Site Administrator / Document Controller

Job Site Area : West

Industy : Construction

•Provide professional administrative support on project site

•Generate emails and reports when appropriate

•Site Admin provides administration support to project team and handles project public relation issues. Site Admin serves as primary contact point of information flow between Head Office and site.

•Site Admin duties include maintaining relationship and communicating project activities to project site neighbourhood, and attending and resolving complaints from external parties.

•Site Admin acts as project document controller and perform administrative duties include filing, sorting, printing, circulation, storage of some project documents (correspondences), and handling of all incoming telephone calls.

•Assume responsibility for maintenance of site office equipment, including computers, copy machines and fax machines

•Any other duties that may be assigned to you from time to time as your superior deem fit.

Requirements:

•NITEC / GCE ‘O’ level / GCE ‘N’ level.

•Minimum 2 years working experience in providing efficient administration in construction environment.

•Skills required: computer skills, understanding words, excel and power point.

•Can work independently with initiative and able to adapt in a fast- paced environment

•Multi-tasking and is able to handle stress