Duties And Responsibilities

· Identify and assess individual therapy needs of patients

· Facilitate development of appropriate and effective tools for identification, assessment, intervention of patients.

· Provide intervention for patients on a one-to-one basis, group, class or special setting based on the needs of the patients.

· Evaluate and document patients therapy needs and progress regularly, and review the effectiveness of the intervention.

· Provide consultation and update patients’ status to the relevant caregivers.

· Develop and review department and related policies in conjunction with the management.

· Maintain and update patients’ case files with relevant documentation records and reports.

· Conduct relevant in-house training for Next of kin.

· Maintain proper usage of equipment in the Occupational Therapy Room and update the need to replace or purchase therapy equipment / resources on ad-hoc basis.

· Attend meetings / training to keep abreast of the latest trends and developments to develop and maintain skills that increase effectiveness.

· Perform other duties and be involved in committee work as assigned by the school management.

Requirement

· Degree/Diploma in Occupational Therapy recognised by Allied Health Professions Council

· Full Registration with AHPC

· Commitment in delivering excellent service

· Good communication and interpersonal skills

· Reliable, responsible and show high level initiative

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Highlights

• Location: Cecil Street (Telok Ayer MRT) / Scotts Road (Orchard MRT)
• Working Hours: 8.45am to 6.15pm
• Working Days: 5-days
• Annual Bonus: Subject to individual performance

Job Description

• In charge of Managing Service Office and leading a small team
• Ordering Office Supplies
• Handling office Tenants and Vendors
• Handling Sales and Daily Operations
• Process basic invoicing

Job Requirements

• Prefer candidate with customer-service experience
• Pleasant-looking and good working attitude
• Must be able to converse in English & Mandarin

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

Mavenside Consulting Pte Ltd | EA License No.: 20C0204

Kerine Tan | EA Personnel No.: R2095889

Responsibilities

· Assist the therapist by supervising and setting up equipment for patients during therapy

· Assist the therapist in the treatment implement by recording and keying of daily patient statistics as well as services

· Clean and maintain therapy equipment as well as devices by ensuring that the equipment / aids are kept properly after use

· Liaising between patients, physical therapists, physical therapy assistants, and other departments.

· Observing patients performing prescribed physical exercises

· Documenting patients' responses to treatment and updating patient files

· Carry out any other duties as assigned by management or supervisors

Requirements

· Min WSQ Higher Certificate in Healthcare Support (Therapy Support) / Nitec in Therapy Support / Diploma in Therapy Support / Other equivalent qualifications

· Excellent communication skills

· 1-2 years experience will be advantageous

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The job description of a Pharmacy Technician (PT) details the responsibilities and the general

duties of the PT. Foster continuous improvements as our way of life by encouraging staff efforts at improving processes to achieve clinical quality and operational excellence

MAJOR DUTIES AND RESPONSIBILITIES

1. Assist the pharmacist in the processing of medication orders for inpatient dispensing which includes typing, packing, labelling and distribution of drug supplies to the wards and other hospital departments
2. Perform billing functions and ensure that cost and revenue of all stocks supplied are recovered.
3. Assist the pharmacist in the processing of medication orders for sterile and extemporaneous preparations according to USP guidelines.
4. Perform compounding of antibiotic infusers, eye drops, syringe preparations and topical creams according to the prescriptions and orders.
5. Ensure maintenance, sanitation and organization of clean room and related equipment according to policies and procedures.
6. Dispense medications under the supervision of a pharmacist.
7. Monitor and maintain inventory stock level of drugs in the areas of work.
8. Receive, unpack, and check deliveries against the appropriate documents, to ensure that items received are correct and accounted for.
9. Perform stock receipts and issues in FEFO order
10. Assist in providing quality customer service.
11. Assist in planning and managing or performing unit dose repackaging production.
12. Assist in overseeing or performing topping up of medications into Automated Medication Cabinets
13. Maintain the cleanliness of the work areas and prepare these for daily operations
14. Any other duties assigned by the supervisor.

(B) GENERAL

1. Assist in orientating and training new staff assigned to the section.
2. Assist pharmacist in managing the operations in the assigned section.
3. Foster continuous improvements as our way of life by encouraging staff efforts at improving processes to achieve clinical quality and operational excellence
4. Support the hospital by participating actively in the various activities organized by the hospital. Activities include QC, community projects, staff welfare and recreational activities etc.

JOB REQUIREMENTS

· Diploma in Pharmaceutical Sciences or completed the Certified Pharmacy Technician Course

· or an equivalent qualification.

1. Perform inspection data entry.

2. Maintain filling system and provide clerical support.

3. Write simple testing quality records and maintenance checklists.

4. Ensure proper storage and maintenance of equipment.

5. Perform microbiological tests and chemical analysis pertaining to product release, project and validation related testing.

6. Perform internal equipment calibration.

7. Appointed as a trainer on identified subject matter expert. Train new Lab staffs.

8. Consolidate product release documents.

9. Generate certificate of analysis for product release.

10. Tagging of Product Status in Computer System.

11. Conduct lab equipment internal calibration.

12. Preparation of BI for routine sterilization and validation.

13. Perform QR scanning and maintain QR and inventory storage area.

14. Scrap QR and tested samples.

15. Ensure and verify chemical mixing process is performed in accordance with written procedures.

16. Perform related duties and responsibilities as per required by superior.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description / Requirements:

• Responsible for the opening and maintenance of bank accounts for various entities, prepare payment requisition, initiating bank payments and following up on the approval process;
• Managing office and company administrative affairs
• Arranging daily expense application, reimbursement and payment;
• HR related matters, including payroll, insurance, etc.;
• Possess relevant operational/administrative work experience
• Able to multi-task, with high work efficiency and strong ability to withstand pressure

Interested candidates, please email your CV to [email protected].

We regret that only shortlisted candidates will be notified.

Evelyn Xie Huijing | R1104549

Recruit Express Services Pte Ltd | 13C6614

Job Responsibilities

To play a key role in the marketing aspects for the Car brand in Singapore and increasing brand and product awareness through developing strategies that match customer / prospects requirements to ensure increased existing customer loyalty and attract conquest customers.

Supporting role in establishing the marketing strategy for the dealership

• Assist in developing a consistent marketing strategy and planning based on agreed target audience with Dealer principal and Marketing Manager
• Ensure agreed action plans are implemented accordingly to achieve short and long-term marketing objectives for the dealership
• Coordinates marketing initiatives and events on an annual or ad hoc basis
• Coordinates potential marketing opportunities across dealership department
• Ensures marketing communications are in line with MINI CI and approved by the Brand Principal
• Analyse competitor’s activities and campaigns
• Steers and controls operational management, manage inventory
• Coordinates PR initiatives and activities

Job Requirements

Qualification

• Degree or equivalent in Marketing, Business or any related field
• Possess a valid Class 3 /3A driving license
• 
  

Professional experience

• At least 3 year(s) of working experience in related field
• Excellent communication and presentation skills
• Project management, facilitation skills and event management skills
• Understanding of digital marketing
• Proficient in Adobe Photoshop, Illustrator is a plus

Position:Security Officers (Training Provided)

• Able to commit 4 days work 1 day off, 3 days work 1 day off schedule.
• 12 hours permanent shift (7am-7pm / 7pm-7am)
• Location: Islandwide, Singapore
• Salary Package: $2,650 to $3,500 (Depends on experience)

Job Description:

• Incident Response, Manage Security & Safety Systems
• Prevent unauthorised entry into the premises
• Monitor CCTV
• Patrolling and clocking
• Access control duties

Requirements:

• Secondary education

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Manage user and client administration, authorization management, system performance, audit management, transport management, background jobs, patch installations, system backups and recovery, kernel upgrades, and OS and database maintenance.
• Administer SAP Business Continuity Planning and Disaster Recovery management.
• Responsible for SAP system architecture, hardware, and integration landscape.
• Maintain optimal server performance and perform preventive maintenance to ensure smooth daily operations.

Requirements:

• Degree in Computer Science or equivalent.
• At least 2 years SAP Basis Administration experience
• Familiar with S4/HANA and NetWeaver technologies.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Serve F&B to clients/staff
• Order and replenish pantry supplies
• Perform general cleaning works to maintain cleanliness of pantry and its equipment
• Undertake and assist other duties assigned by the Manager
• Any other matters / projects that the management may require assistance with from time to time.

Requirements:

• Minimum Primary or Secondary education
• At least 2 years of work experience
• Good interpersonal and communication skills
• A good team player with positive working attitude

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

113

Are you looking to kick-start your career in a role that combines administration, operations, and client engagement within a thriving educational environment? As the Centre Administrator at our tuition centre, you’ll play a vital role in ensuring smooth day-to-day operations while supporting students, staff, and parents. This is a fantastic opportunity to develop your skills and grow within the education sector.

What You’ll Do:

• Manage Administrative Operations: Oversee the daily administrative functions of the centre, including handling inquiries, managing student registrations, and scheduling classes. You’ll ensure all administrative processes are efficient and well-organised.
• Support Students and Tutors: Be the go-to person for students and tutors alike, assisting with materials distribution, class schedules, and addressing any operational concerns that may arise. You’ll play a key part in making sure everyone has what they need for a productive learning environment.
• Engage with Parents and Students: Assist in maintaining positive relationships with parents and students by responding to inquiries and resolving any concerns. You’ll ensure they have a smooth experience from enrolment to their daily interactions with the centre.
• Oversee Class Scheduling: Coordinate with tutors to ensure that all classes are scheduled and run smoothly. You’ll manage timetables and ensure the best use of the centre’s resources.
• Assist in Operational Excellence: Help to maintain high standards of efficiency and organisation in the centre’s operations, supporting the leadership team in making continuous improvements.

What We Offer:

• Career Development: This role provides a great foundation for anyone looking to build a career in administration or education management. You’ll be supported with opportunities to grow and take on more responsibilities.
• Meaningful Work: Contribute to the success of students by ensuring the centre runs smoothly and efficiently. Your organisational skills will directly impact the quality of the learning experience.
• Collaborative Environment: Work in a supportive and dynamic team that values your contributions and fosters growth. You’ll be part of a community passionate about education.
• Skill Development: Learn valuable skills in administration, client engagement, and operations management that will set the stage for long-term career success.

Who You’ll Be Reporting To and What You Can Learn:

You’ll report directly to the Managing Director / Founder, who has extensive experience in education management and leadership. Through this role, you’ll have the chance to learn from their expertise in:

• Operational Efficiency: Learn how to streamline processes and create efficient administrative systems to support a growing tuition centre.
• Client Relationship Management: Gain valuable insights into managing relationships with parents and students, ensuring satisfaction and addressing concerns promptly.
• Leadership & Growth: Develop your leadership potential by working closely with an experienced leader who values professional development and personal growth.

This role is perfect for someone who is organised, eager to learn, and looking to contribute to the success of a well-established tuition centre. If you’re passionate about education and ready to take the next step in your career, we’d love to hear from you!

Key Accountabilities:

• Manage and process regional claims submitted by RRS Asia service partners.
• Ensure timely submission of claims into the warranty system within 60 days from Repair Open (RO) date.
• Coordinate the procurement and shipment of spare parts, as well as the retrieval and return process for warranty items with service partners.
• Serve as the primary point of contact for warranty-related claims for service partners and assist to resolve any disputes or concerns promptly and effectively.
• Work closely with internal stakeholders such as Customer Support and Warranty team, to ensure efficient claim processing and resolution.
• Ensure all documentation is accurately recorded and filed in accordance with company policies and regulatory requirements.
• Maintain an organized and up-to-date database of warranty claims.
• Process payments to service partners and billing to Germany for approved claims.
• Supports the Customer Care Centre by accelerating the ordering and delivery of critical spare parts to Distributors and Service Partners, ensuring quick restoration and functionality of engines and equipment.

Qualifications and Skills:

• Degree or Diploma in Mechanical Engineering or Business Administration.
• 3 years of experience in Service-related administration.
• Proficient with MS Office and knowledge with SAP usage.
• Preferably with engineering background and knowledge in engine systems.
• Strong interpersonal and good communication skills, with the ability to effectively manage various stakeholders.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
• Strong attention to detail with a strong emphasis on accuracy in data entry and diligent record-keeping.

Working hours: 10am to 6pm (Monday to Friday)

We are looking for a well-organized and efficient Office Administrator to manage the day-to-day administrative operations of our office. If you thrive in a fast-paced environment and enjoy being the backbone of the office, this role is perfect for you.

Key Responsibilities:

• Manage day-to-day administrative tasks such as answering phones, scheduling meetings, and organizing office supplies
• Oversee the maintenance of office facilities and equipment, ensuring a clean and productive work environment
• Handle incoming and outgoing correspondence, including emails, letters, and packages
• Assist with organizing company events, meetings, and workshops, ensuring smooth coordination
• Prepare and maintain documents, reports, and presentations for management and staff
• Manage office calendars and appointments, ensuring efficient scheduling and time management
• Serve as the first point of contact for office visitors, directing them appropriately and answering general inquiries
• Support HR and other departments with administrative tasks, including filing, data entry, and employee onboarding

Requirements:

• Minimum Diploma and above
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software
• Excellent organizational and multitasking abilities
• Attention to detail and problem-solving skills
• Ability to work independently and prioritize tasks effectively
• Fresh graduates are welcome to apply

Why You Will Gain:

• A vital role in ensuring the smooth running of office operations
• Opportunities to collaborate with multiple departments and contribute to company success
• A dynamic and supportive work environment with growth potential

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description

• Enter inspection data and maintain filing.
• Write quality records and checklists.
• Store and maintain equipment.
• Conduct microbiological tests and analyses.
• Calibrate equipment.
• Train new lab staff.
• Consolidate product release documents.
• Generate certificates of analysis.
• Tag product status in the system.
• Manage QR scanning and inventory.
• Scrape QR and tested samples.
• Verify chemical mixing processes.
• Perform other assigned duties.

Requirement:

• No need experience , Training Provided
• Min N/ O Level

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: NOVENA

Working Hours: Mon-Fri Office Hours

Job Description:

* Responsible for translating patients' medical diagnoses, operations and procedures into codes, using the International coding classification system which record patients' health care data.

* Ensure accuracy, completeness and timeliness of coding and be responsible for own workload.

Requirements:

* Min Diploma in Nursing / Paramedical / Health Science or related field

* Clinical experience in an acute ward settings or related field

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

To help the office to coordinate workers to specific construction site to work and also to liase with main con contractors for specific projects. She/he must also help out in the adminstrative work in the office when needed for help. She/he must also sometimes go to sites to settle issues for the comapany workers

Job Description:

· Oversees all general project administration

· Key support to head of project

· Prepare monthly workers’ report

· Prepare, submit, filing and follow up of all daily operations of all documents, including shop drawings, materials and related specifications and technical data related to projects

· Tracks, raises and coordinate with operation team on purchase requests

· Coordinate, attend and take minutes of meetings

· Maintain excellent filing system

· Perform other duties as and when needed

Requirements:

· Minimum Certificate or Diploma holder

· Minimum 2 years working experience in construction industry (preferable)

· Meticulous, well-organised, possess initiative, able to multi-task and ability to work in a team

· Proficient in MS Office application

· Excellent team player and energetic

Job Responsibilities

• To be responsible for the preparation of reports required by principal and internal stakeholders.
• Be responsible on minutes taking and timely submission.
• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)
• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.
• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.
• Preparation of the WIP summary for monthly meeting.
• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines.
• Ensure all repair orders and invoices are kept in order.
• Any other duties or tasks that are assign by Service Manager whenever needed.

Job Requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma
• 3 years’ experience in relevant industry
• Self-motivated and able to work independently
• Quality orientation

Job Description:

• Handles general office administration at project site.
• Maintain updated workers’ site record and leave records.
• In-charge of workers’ dormitory lounge and logistics.
• In-charge of workers’ course safety enrollment as/ when required.
• Handles workers’ time card for payroll purposes and to be submitted to head office in timely manner.
• Maintain updated fixed assets record on-site.
• Maintain and order office supplies and stationeries in monthly basis.
• Maintain and order office pantry supplies in monthly basis.
• Handles ad-hoc related duties as/ when required.

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College in Business Studies/Administration/Management or equivalent.
• Required language(s): English, Mandarin (In order to liaise with the English, Mandarin speaking associates)
• At least 3 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): office administration

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy.

For more company information, please feel free to visit: http://www.stecs.com.sg/

Personal data collected will be used for recruitment related purposes only and will be destroyed after 12 months.

• Responsible for supporting Medical Social Workers (MSW) team in direct patient work, administrative work and general duties
• Manage routine cases assigned by MSWs independently
• Provide training for new social work and administrative assistants
• Conduct financial assessment on eligibility of applicants for the various financial schemes
• Conduct field visits and facilitate discharges by accompanying patients home or to social service organizations
• Able to independently take on inpatient and outpatient casework, doing follow up work for discharged patients and networking with community services to facilitate seamless care

Job Requirements:

• Min Diploma with Social Work / Counselling / Psychology / any related field

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Responsibilities

• Co-ordinate with customer’s order management on all order fulfilment and related issues
• Prepare relevant shipping documents for outgoing shipments
• Handle systems transactions in freight systems
• Prepare shipping documents such as invoices, B/L, permit declaration etc.
• Liaising with customers or/and airlines, transporter and overseas offices
• Generating invoices to the closing of files
• Ensure all paperwork are in order and in compliance with the Company’s policies

Job Requirements

• Min “O" / Diploma holder with 1 year of relevant experience / Experience in handling Ocean freight shipment
• Experienced in freight forwarding & Ocean freight will be an advantage
• Familiar in SAP will be an advantage but is not a must.
• Good team player with ability to work independently
• Knowledge in Microsoft applications (Word, Excel and power point)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)
Tee Siew Mei (R1219651)

Job Scope:

• Porter duties
• See to the dietary needs, serving meals and supervising patients consumption.
• Conduct group programmes and activities under the supervision of the therapists.
• Participate in in-service training programmes designed and catered for upgrading of the staff.
• Be familiar with the fire evacuation route of the centre and safe management measures of the centre.
• Maintain good housekeeping.
• Carry out other duties as assigned from time to time.

Requirements:

• Min. N/O Levels
• Prior experience in Healthcare will be advantageous!

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Healthcare Assistant

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior 2-3 years of patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)