Claim Specialist and Assistant Operations Manager

• Working Hours: Monday-Friday [9am - 6pm]
• Location: Harbourfront
• Salary: $4,000-$5,000 (With AWS only, no bonus)
• AWS, Minimum of 1 continuous year of service as at 31st December
• Other Benefit: AL, Medical & Dental Reimbursement; Mobile Reimbursement Cap at $100

Requirements:

• Diploma or equivalent qualification
• Minimum 2 years experience in handling ISO Tanks/Flexi Tank import/ export & claim processing

Jobs Scope:

• Identify potential Claim (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and response to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide in claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and condition whenever appliable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim related documents (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, department and 3rd parties on running/open claim cases.
• Updates insurance team, Rotterdam claim department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Your Role

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Head of Operations - Global Customer Services, JAPAC at Palo Alto Networks, the individual will play a crucial role in enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Professional Services, Customer Success and Technical Support teams. The Head of GCS Operations, JAPAC will perform data analysis and provide relevant insights to aid the Vice President of Global Customer Success (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be instrumental in establishing robust operating rigor and feedback mechanisms that inform product improvements and in driving initiatives to maintain high standards across GCS, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, the Director of Operations will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the operating cadence with the company's overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

Overview of Role

The position reports to the Chief of Operations and will be part of the Operations team. She or he will ensure that scheduling and day-to-day operations are running smoothly and that any problems are flagged at an early stage to minimize costs.

Main Responsibilities

• Working closely with traders, manage cargo movements, create schedules and nominations based on the supply and demand plan.
• Establish good working relationships with counterparties, alongside internal and external stakeholders.
• Issue, review and/or trade confirmations, contracts and/or letters of credits.
• Liaise with Inspector, agent, ship brokers, trade counterparties, storage terminals and internal departments to ensure smooth physical operation, ships meet statutory regulations and availability of quality certificates and test samples.
• Invoice customers and pay our suppliers /service provider's invoices.
• Assist with KYC and counterparty registration.
• Consolidating tender invitation, sending reminders to respective Trading Desks and recording all bids/offers/information known.

Profile

The individual should have the following experience:

• Required Language(s): Chinese and English.
• Able to correspond with Chinese counterparties/banks.
• Willing and able to multi-task and work in a fast-paced environment.
• Mature, independent, self-motivated and a team player.
• At least 3 years trade operations experience in energy and/or commodities Industry.
• Exposure to Chinese teapot refineries is a benefit.
• Preferably can start work immediately/short notice.

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support

· Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management

· Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)

· Ensure customer queries are answered and/or resolved in a timely manner

· Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)

· Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools

· Act as key liaison point with Event Operations team for customer data and Event floor plan queries

· Prioritizing tasks and eye for details

· Where required, support Event team in organisation of sales events

• CRM (Salesforce) / invoicing system (EMS) support to sales teams

· Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge

· Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis

• Reporting, Data Analysis & Investigation

· Perform Salesforce (CRM) reporting and ad-hoc reports as requested

· Where relevant manage integration of International Joint Venture reports

· Support Sales team with proactive insight and trend analysis

• Campaign Management

· Support to Sales Leadership and CRM team to set up, assign and manage campaigns

· Manage the gathering of member lists / data for campaigns and QA

• Testing & Improving Salesforce Development

· Act as liaison between Sales team and CRM team to gather regular system feedback

· Help identify priorities for development and gather requirements

· Perform User Acceptance Testing

• Perform additional responsibilities as assigned

ILLUSTRATIVE ROLE METRICS:

· Accuracy of data and reports

· Efficiency gain of team supported by role

· Adoption of Sales processes and Salesforce.com technology

POSITION REQUIREMENTS:

· University Bachelor’s Degree / University of Business Admin / Applied Sciences qualification

· Minimum 2 years of sales support experience across international regions and cultures

· Strong organization, time management skills and ability to work with senior internal stakeholders

· Experience of data analysis and manipulation

· Ability to proactively handle and respond to internal & external stakeholders

· Interpersonal skills, confident personality, high level of enthusiasm

OTHER PREFERRED ATTRIBUTES:

· Experience with Salesforce (Sales Cloud) Preferably

· MS Office

Responsibilities:

• Frequent liaising with internal and external functional teams to ensure project deadlines are meet
• Strong teamwork to collaborate with functional teams to ensure project are successfully launched
• Generate ideas and support in strategy development toward the future of After sales business
• Monitor and analyse regional key performance index to identify potential opportunities for profit enhancement

Job Requirements:

• Degree in Marketing/Economics/Business/Information Technology discipline
• No Experience welcome to apply
• Self-starter, motivated, good social skills, problem -solver, multi tasker and adaptive environment
• Strong interest in car aftersales and Kaizen (improvement activities)
• Able to think independently providing creative solutions and respond flexibly to different business situations
• Customer orientated, meticulous, team player and cheerful personality.
• Independent, self- motivated and able to multi task to meet deadline
• Good computer knowledge of MS Excel (pivot, vlookup), Word, PowerPoint.
• Strong in communication, coordination, interpersonal and presentation skills
• Strong learning attitude, good database management skills
• Able travel to overseas , learn new technology (Travel once every 2 months for around 3 days)

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

About Javelin

Javelin is a leading commodities trading and investment firm with offices in London, New York, Singapore, India, Switzerland, Melbourne and Poland. We operate across 50 countries on six continents, trading more than 20 different commodities including energy, metals, dry bulk, ocean freight and renewable technologies.

Our objective is to provide certainty and stability for our clients in an increasingly volatile sector, assisting them with financing, logistics and green solutions.  Our success stems from a strategy of promoting deep, long-term relationships all along the commodity supply chain. Javelin is a unique place to grow your career. We take pride in our values, global reach, meritocratic culture and strong work ethic.  Our success over the years has been built on our guiding principles of customer service, creativity, transparency, integrity, and responsibility.

Whilst our footprint grows, we still foster a small-company atmosphere. We have a flat company structure and encourage collaboration across all seniority levels, teams, and locations to generate the best ideas. Discover more at http://www.javelincommodities.com/.

The Role 

The Operations team at Javelin manages the reconciliation, confirmation and settlement of commodity products within Javelin. Working with the Logistics team and traders, Operations ensure that risk is captured accurately, and the full lifecycle of the trade is supported effectively.

As the business continues to expand and grow, we are looking for a Documentation Specialist (Associate or VP level depending on experience) to join the Operations team. Dynamic and always challenging, this role will complement the responsibilities of the other team members and work as part of the team to achieve the Operation Group’s objectives.

Key Responsibilities Include:

•  T+1 Trade checkouts
• Drafting, reviewing and signing physical and financial contracts for various commodities
• Liaising with Trading/Logistics team to resolve queries and discrepancies
• Maintenance of Confirm reporting database
• Reconciling OTC and Exchange Traded positions
• Documenting processes and procedures
• Project Management

• We are looking for a self-motivated, proactive candidate with 4+ years’ experience in Commodities Operations.
• A strong work ethic is required to help drive the team forward and push for technology-based solutions.
• Demonstrable organizational skills
• Clear communication skills, both written and verbal
• Ability to manage and prioritise workload and judge priority and urgency of requests and issues
• Excellent attention to detail

• Annual discretionary bonus
• 25 days holiday
• CPF pension scheme
• Private medical scheme
• Life insurance

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and hybrid funds. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:
• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

• Proven experience in office administration, event planning, and coordination.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills, both written and verbal.
• Problem-solving mindset and ability to work effectively under pressure.
• Detail-oriented with a high level of accuracy in completing tasks.
• Strong interpersonal skills and the ability to collaborate across teams.
• Familiarity with Singapore's office regulations and administrative processes is a plus.
• Prior experience in managing or coordinating office setups for new branches is advantageous

The Bloomberg Network Operations team oversees and supports one of the largest private networks in the world. As part of this team, you will be responsible for the maintenance, support, and development of our Network, spanning over 100 node sites and connecting clients globally to over 1,500 exchanges, which is integral to the success of the company. You will ensure our customers have 24/7 access to the Network in order for them to run their business successfully. You will provide reactive support to customers’ networking issues as well as proactive project work to ensure the Bloomberg network maintains its position at the forefront of network design and low latency delivery of data to our customers.

In our APAC team, you will be joining a close-knit group of engineers who are not just passionate about technology, but keen to solve complex problems from analysing packets to working on network incidents. You will partner with a hardworking, approachable team with a diverse set of backgrounds across APAC to collaborate with colleagues around the world. You will also be a critical point of contact between Network Operations and various internal groups to improve the quality of technical and telecommunication services.

We’ll trust you to:

• Provide support and maintenance of our global network using various proprietary & third-party platforms, from a variety of vendors including Juniper, Cisco, and Linux (Red Hat) so our clients have access to our network at all times
• Provide day-to-day support of Bloomberg’s market data infrastructure across the Asia Pacific region in collaboration with other internal teams such as Technical Support, Network Infrastructure Engineering, Network Reliability Software Engineering, and Telecommunications
• Resolve connectivity issues to our most critical customers, financial markets and stock exchanges
• Run projects including the installation and decommission of hardware working with counterparts in other regions such as the AMER / EMEA
• Adhere to strict deadlines, including the administration of internal ticketing systems in order to ensure any incidents are resolved as quickly as possible for our clients and projects are delivered on time
• Provide hardware and software support as well as configure and maintain a multitude of router types including Cisco, Juniper, Arista

You’ll need to have:

• The ability to work the weekend shift, Friday to Monday (4 days a week) from 7AM - 6PM
• A Networking Degree or similar industry standard networking or server qualification(s) (e.g. CCNA, JNCIA, WCNA or Unix) or 5+ years of relevant work experience as a Network Operations Engineer / Network Engineer within an enterprise environment, troubleshooting and solving critical issues
• Practical experience with the following: MPLS, BGP, OSPF, IGMP, PIM
• Demonstrated experience managing multiple projects across a region, working with different stakeholders
• Demonstrated experience with firewalls and policy deployment
• Demonstrated experience with applying analytical skills to problem solve issues autonomously and collaboratively with external and internal partners
• Fluency in both written and spoken English
• Demonstrated continuous career growth within an organization

We’d love to see:

• Experience working with stock exchange and market data connectivity
• Software programming, scripting, and reporting skills
• Understanding of financial markets and underlying technologies in data
• Understanding of multicast deployments using IGMP/PIM/MVR
• Knowledge of Data Center builds and design fundamentals
• Experience with cloud technologies

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected](Americas), [email protected](Europe, the Middle East and Africa), or [email protected](Asia-Pacific), based on the region you are submitting an application for.​

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

The Company

Opportunity to join a global market leader in the high-tech capital equipment manufacturing space as Finance Director overseeing the Global Manufacturing Operations.

The Role

Reporting to the Global VP Finance, you will lead a team to oversee the finance function for Singapore as well as Global Manufacturing Operations. You will be responsible for evaluating operations spend, forecasting, working capital and cost analysis. You will also prepare, analyse, and interpret monthly financial results and forecasts for the company’s financial operations, monthly operations reviews as well as preparation of Quarterly/Annual budget, monthly financial forecasting and variance analysis to actual results. You will also perform analysis of Headcount, Cost of Good Sold and Inventory.

This is a highly visible role within the organization and you will partner closely with the senior leadership team for Singapore and Global Manufacturing Operations to resolve complex business challenges, establish business metrics, and provide insights into future business endeavors as a trusted advisor. You will also drive inventory optimization, gross margin improvement and supplier investments.

Your Profile

As the successful candidate, you will possess a degree or Diploma in Accountancy or ACCA with the following relevant experience:

- At least 15 years of relevant finance experience partnering with Manufacturing Operations, preferably within the high technology manufacturing environment.

- Experience in partnering with Global operations including purchasing, supply chain and manufacturing will be essential.

- Regional and/or global exposure as well as proven managerial experience is a must.

Apply Today

Please send your resume, in WORD format only and quote reference number STE9090846, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Job Duties:

• Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to company policy and country regulatory requirements.
• Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment.
• Time horizon is typically focused on less than six months for forecasting/planning.
• Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity).
• Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory).
• Entry: Applies basic foundation of a function’s principles, theories and concepts to assignments of limited scope.
• Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.
• Exercises independent judgment within defined parameters.
• Develops expertise and practical knowledge of applications within business environment.
• Acts as team member by providing information, analysis and recommendations in support of team efforts.

Requirements:

• Diploma and above (Diploma must have 2 years experience)
• Experienced in SAP S4 Hana, Excel
• Able to work overtime if needed

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

• Liaise day-to-day fuel farm operations as per Standard Operating Procedures (SOPs).
• Enforce quality, environmental, occupational, health, security, and safety standards adherence.
• Organizes technicians to execute necessary operations in accordance with established plans.

Requirements:

• NITEC and above
• At least 5 years of experience in Aviation industry.
• Possess valid class 4/5 and forklift license
• Proficient in utilizing applications with a strong awareness of cybersecurity.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description

We are seeking an eager, motivated Immigration Financial Advisor to join our growing and unique organization. In this position, you will be given the unique opportunity to gain the knowledge and experience required for an Immigration Financial Advisor under the direction of experienced personnel. Comprehensive training will be provided upon recruitment. The ideal candidate will be open to learning new things and gaining various experiences.

Candidate should meet the minimum criteria:

• 21 years old and above
• Singaporean / Singaporean PR
• Diploma and above (Local/Private)
• Any University Degree (Local or Overseas)

Job Scope

• Assist clients who are in the middle of applying for Singapore PR/Citizenship, relocating businesses, or Renew Re-Entry Permit with financial advice and planning.
• Speaking to expats regarding financial matters for the purpose of immigration.
• Provide a broad range of insurance to investment solutions and products to help meet client goals and offer in-depth guidance through Financial Planning Services.
• Build deep, meaningful relationships with clients and develop a service model to provide solutions that support their financial goals.
• Meeting new people all the time and enjoying working with people from all walks of life.

What we can offer:

• Comprehensive 1-on-1 Training
• High Commissions and Bonus structure
• Yearly incentive trips (company fully sponsored)
• Unlimited earning potential
• Fast Track career progression
• Friendly Work Environment
• Not the conventional financial services company

Who are we looking for?

• Motivated individuals
• Energetic
• Self-driven
• Resilient
• Relevant experience will be advantageous

*We regret to inform that only shortlisted candidates will be notified.

Interested applicants may Whatsapp updated resume to 88098851.

About The Company

KGI Securities is a leading multi asset brokerage firm with presence across several countries in Asia and a pioneer member of the Securities & Derivatives, Trading and Clearing Member of Singapore Exchange, ICE Futures Singapore and ICE Clear Singapore.

We hold a Capital Markets Services License, is regulated by the Monetary Authority of Singapore (MAS) and is also an equal opportunity employer.

We are looking for talented highly motivated people who are keen to develop their career. We understand that the key to our success is our people. For this reason, we are committed to attracting and retaining the best possible candidates.

About The Job

Job Responsibilities

• Client on-boarding data entry.
• Able to perform clerical functions of scanning, uploading of documents into databases and packing the files for storage in warehouse.
• Provide administrative support to team members as required in a timely, proactive and diligent manner.
• Any other ad-hoc responsibilities assigned.

Requirements:

• Detailed oriented.
• Ability to work independently and multi-task.
• Ability to work in a fast-paced environment.
• Education: Minimum G.C.E. O level or A level and above.
• Fresh graduates are welcome to apply.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are a distributor of Spirits for cocktails and we are looking for an Operations Associate to join our growing team! The successful hire’s responsibilities include, invoicing, responding to emails, planning delivery schedules and more! Our goal is to increase efficiency, profitability and overall customer satisfaction. Great working environment and growth prospects.

About you

You have a love for helping people and the organisation while looking to join an amazing team. You get a lot of satisfaction from finding solutions and enjoy human connections. You are responsible, hold yourself accountable, and possess the ability to speak to anyone to provide the best customer experience. You love to roll up your sleeves and pitch in.

Job description

• Processing orders, invoicing and delivery scheduling
• Handling E-Commerce platforms and order management
• Inventory management (Stock management, adjustment, etc)
• Processing customs clearance and managing related document
• Filing and archiving of documents and invoices
• Maintaining and improving customer service levels
• Replying to client queries and requests (emails and phone calls)
• Able to actively communicate and work collaboratively with superiors and coworker
• Reporting of any discrepancies
• Pitching in with picking and packing of orders
• Assisting and participating in annual stocktake
• All related task and duties assigned by the management

Requirements

• High level of integrity and responsibility
• Independent and self-motivated individual with positive attitude
• Able to work well under pressure and a good team player
• Able to work in a fast-paced environment

Compensation and Benefits

• Unlimited career opportunities and growth potential within a thriving and growing group across APAC
• Attractive base salary
• Work with an amazing team of passionate people
• Generous annual leave package
• Medical insurance coverage
• Four-week paid sabbatical after 5 years of service in the company

Accela Recruitment Services Pte Ltd

EA 15C7529

R22106118

If you have high standards, a strong sense of ownership and enjoy building processes from scratch, we want to hear from you.

Working alongside the Online Operations Manager, you will be part of the team to:

● Develop and implement efficient workflows across different functions.

● Receiving and expediting customer support enquiries to relevant departments.

● Track and ensure logistical operations run smoothly.

● Build and maintain top-notch customer service.

● Assist with ad-hoc projects related to online operations.

Who are you?:

• A student who is currently studying in Singapore (university/polytechnic/ITE).
• Ability to handle ambiguity.
• Strong sense of ownership.
• Desire to understand and delight customers.
• Able to manage cross-functional stakeholders.
• Proficient in Microsoft applications.

What's in it for you?:

● Experience what it is like to work alongside a fast growing team with exciting opportunities and immersive yourself in all aspects of the company.

● A collaborative environment where you will receive support and guidance from managers to help you learn, grow and achieve your goals.

● Valuable exposure tothe F&Bindustry as we navigate the ever-changing landscape of food and technology.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Salesforce Professional Services plays a critical role in our company’s revenue growth, helping our customers achieve success on the Salesforce platform by offering assurance, implementation and transformation services. Professional Services is continuing to expand in two main investment areas: leading customers through innovative, customer-centric transformations; and advising customers on how to drive and expand their multi-cloud Salesforce footprint across their organization by delivering faster time to business value. The Professional Services team is undergoing significant change and growth under new leadership, and the APAC Operations Leader will lead a team that is a key enabler of the multi-year plan for change.

Are you passionate about Customer Success and would you like to work at the forefront of Digital Innovation at one of the most exciting CRM companies?

Key Stakeholders:

• Trusted business partner to the APAC Services Leader (SVP) and their direct teams providing insight, analysis and strategic mentorship including hyper-growth regions like ASEAN; specifically Singapore.
• Collaborates with the global Professional Services Strategy and Operations (S&O) team as a single source of truth for the business. This includes collaboration with Analytics, Systems, Compliance, Staffing, and Sub Contracting. Additionally, collaborate with the license sales teams on behalf of APAC Professional Services around investment work, best practices, and trends.
• Maintains strong partnership with cross-functional departments such as Finance, Revenue Recognition, Sales Operations, Legal, Collections and HR to ensure Services is supported across varying business needs centred around a conglomerate of complex markets, each with unique business requirements

Key Areas of Accountability:

Responsible for four pillars of Operations (Business Partnership, Sales, Delivery, and Revenue)

Business Partnership

Directly leads a team of local Business Partners that support Executives across the APAC portfolio with a consistent operational framework that provides predictable and repeatable insights to achieve key business objectives. A key member of the APAC Professional Services leadership team.

Sales

Leads the reporting and roll-up for Operating Unit forecasts to the APAC leader, including pipeline and overall hygiene to ensure the business can meet and exceed bookings targets (collaborating with the global Professional Services sales strategy team)

Delivery

Leads the reporting and processes for project health, risks, margin, utilization and overall hygiene to ensure the business can meet and exceed financial targets

Revenue & Performance

• Leads the reporting and roll-up for Revenue forecasts across APAC to ensure the business can meet and exceed revenue targets
• Responsible for strategic planning working alongside APAC Services leadership and supporting functions (e.g. Finance, Chief of Staff, and HR)
• Takes high level business goals and defines metrics, presentations, reports/dashboards that analyze the health of the business and present recommendations to senior management for strategic decision making and investment
• Leads and participates in initiatives to identify and implement process improvements in support of Global and APAC Services business
• Maintain cross functional partnerships and influence working closely with matrix shared services organizations (e.g. Finance, Legal, Accounting)
• Partners with global teams to set appropriate targets for the region as part of the yearly planning process
• Collaborates with Global Operations to get the right and timely operational support if/when needed

Basic Qualifications:

• Extensive experience in operations roles in a Professional Services business
• Excellent people leadership skills with the ability to multi-task in a dynamic and fast paced environment and a track record of executive-level presence and impact
• Experience in leading teams of managers, track record of excellent leadership and growing and developing team members
• Experience in leading geographically disparate teams across continents
• Excellent organizational skills, detail orientated and able to lead and develop a team performing repetitive tasks to ensure high quality
• Strong analytical skills with the ability to detect patterns and analyze disparate data
• Excellent written business communication and verbal presentation skills
• Experience with a major CRM and/or Professional Services Automation tool
• Understanding of sales/contracting execution lifecycle
• Understanding of project management and software implementation lifecycle
• Extensive SaaS technology field operations experience
• Experience in documenting business processes and identifying ways to improve

COMPANY DESCRIPTION

An integral part of Singapores City in a Garden vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapores new downtown Marina Bay. Comprising three waterfront gardens Bay South, Bay East and Bay Central Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.

RESPONSIBILITIES

The Chief Coordinating Officer is responsible for managing and overseeing the day-to-day operations for the Gardens, ensuring that guests have a safe and enjoyable experience.

Your key responsibilities will include the following:

• Lead and co-ordinate the efforts of various departments to ensure a welcoming experience for the visitors
• Ability to coordinate and make sound operational decisions (in operations and deployment of attraction operations and other operational business units) that ensure a smooth and efficient operations of the Gardens and pleasant guest experience from the point of arrival to departure of our guests
• Active deployment of resources including both inhouse and outsource manpower deployment within and across teams
• Ensure effective management of the daily attractions operations, facilities management, and optimal conditions of the horticultural displays
• Manage and implement crowd management strategies, effectively address onsite incidents and emergencies
• Analyse, develop and implement visitor management plans in accordance to visiting patterns
• Continuously assess and improve the guest experience, gathering feedback and implementing changes as necessary
• Review related processes to drive continuous improvement
• Ensure compliance with all relevant health and safety regulations and standards
• Liaise with other authorities on matters that may affect Gardens by the Bay operations

• Degree in any relevant field
• Minimum 8 years of relevant experience in a tourist attraction or related industry
• Hands-on approach to management and leadership
• Ability to manage, supervise, and deploy a frontline team with robust teamwork
• Resourceful and dynamic with strong interpersonal and communication skills
• Pleasant and friendly disposition, with the ability to remain customer-oriented under challenging situations
• Creative, adaptable and able to work in a fast-paced environment
• Ability to influence and drive collaboration across various departments
• Able to work on weekends and public holidays

Overview

Microsoft is on a mission to empower every person and every organisation on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

The Sales, Enablement & Operations (SE&O) team along with the Global Partner Solutions (GPS) team are focused on empowering organisations and Microsoft partners through scale. Our ASIA SE&O and GPS teams are located across the ASIA region. SE&O are responsible for sales & marketing, sales enablement, operational excellence and business leadership. The GPS organisation drives to build and sell Microsoft Cloud applications, services and devices with Microsoft partners. Both organisations help customers realise value from the Microsoft Cloud across customer solution areas like Modern Work, Security, Business Applications, Infrastructure, Data and AI, and Application Innovation.

The Opportunity:

We have an exciting role for an experienced Senior HR Business Partner to join a fantastic team where you will have the opportunity to deliver unlimited impact. If you are passionate about driving strategic talent and cross-organizational initiatives in a dynamic and fast paced growth business, while seeking to challenge yourself and others to grow and learn, then this is the role for you! Partnering with senior leaders across Asia at an exciting time of growth and change in our organisation, you will drive the People ROB and ensure the execution of the people strategy - talent management, organizational planning, culture diagnostic and leadership development. You will have strong business acumen and a passion for learning. You will demonstrate effective influencing skills and have a proven track record of providing outstanding HR consultation to teams including Partners and Managers/Employees.

Responsibilities

Organisational Design

• Collaborates with business leaders to interpret business needs and people priorities. Contributes to the design and/or integration of the holistic organisational plan (i.e., talent, structure, culture, process) for an assigned organisation. Partners with business to monitor, execute, and continue to evolve and inform the design.

Organisational Diagnostics

• Partners and consults with peer HR disciplines (e.g., Talent Management, Organisation Development, HR Business Insights) on leveraging the systems model, diagnosing talent pyramid and talent management processes/programs, interpreting results, and building recommendations based on data analyses. Assesses, interprets, and presents findings on organisational effectiveness, and designs and implements assessments or solutions for an organisation.
• Interprets results of analyses provided by HR Business Insights on talent management processes (e.g., attrition, movement, polls, compensation patterns), talent needs, and risks. Identifies trends/themes, communicates findings with the business as well as the broader HR community, and provides recommendations to senior leadership about organisational strategies, goals, and actions. Uses knowledge of the business to frame data in a meaningful way when making recommendations. Translates data into action and leads the implementation of data-supported plans.

Change Design & Orchestration

• Identifies the needs for change and leads the implementation and adaption to new or changing structures (leadership or organisational), cultural change, or programs/processes (e.g., training, talent movement) for an organisation, client, or time zone. Contributes to developing change management and communication plans in collaboration with the Communications team and business leaders.
• Evaluates internal and external business drivers and environmental factors to foster change adoption among a diversity of employees and managers. Assesses risks and benefits to ensure project feasibility, and collaborates with business leaders or HR partners to develop effective change-management strategies and training materials.

People Plan

• Identifies gaps in current people plan, people programs, and tools to develop critical skills and maintain productivity. Leads the implementation of the holistic people plan (e.g., talent management, leadership effectiveness, diversity and inclusion, culture). Participates in creating the people plan for an assigned client, organisation, or time zone.

Strategic Talent Management

• Identifies talent strengths and needs through ongoing assessment of business needs. Partners with Talent Management to translate business priorities into talent management outcomes. Design approaches to help business leaders make decisions to build, buy, or borrow talent and assess impact of the decisions.
• Assists in building strategic talent plans aligned with organisational strategy, data (e.g., attrition rates, hiring trends) and budgets. Collaborates with Total Rewards to understand the market competitiveness of the client organisation's compensation and makes recommendations to improve engagement and retention through fiscal levers.
• Implements talent movement plans in partnership with Talent Management and Talent Development Management (TDM) by identifying potential successors using business insights and data. Drives operational processes and works with others (e.g., managers, Compensation and Benefits) to ready successors and place them in the new role.
• Participates in the development and implementation of talent development plans and programs, in partnership with Talent Management, by analysing and interpreting business and talent needs. Leverages Talent, Learning, and Insights (TLI) solutions for culture, talent management, employee, leader and manager excellence, and learning and development. May work with Readiness on the onboarding, training and development of talent in the go to market space.
• Partners with Diversity and Inclusion in developing the Diversity and Inclusion plan for the assigned client, organisation, or time zone. Contributes to expanding the workforce diversity of the client’s organisation and building inclusive leadership practices. Partners with Global Talent Acquisition (GTA) to align on the Diversity and Inclusion and strategic talent plan and promote an inclusive recruiting culture within the client organisation.

Leadership & Team Performance

• Assesses data, interprets information, and presents insights and recommendations on leadership effectiveness and performance. Assembles and provides summary status updates and guidance for senior level leadership. Conducts one-on-one effectiveness coaching with senior leaders to improve leadership capability or the resolution of leadership gaps. Coaches managers and leaders to facilitate organisational change and model an inclusive environment.
• Identifies where change is needed and contributes to the development of interventions that improve leadership and team performance to achieve strategic imperatives for a business group. Facilitates the leadership capability planning for an organisation, client, or time zone. Executes on strategies and action plans to transform leaders and teams to embody leadership principles.

Strategy Clarity & Alignment

• Translates business strategies into people and organisational priorities. Leads the discussion with the business leadership teams in applying and aligning people and organisational priorities with organisation vision and execution, to achieve the business goals for an assigned client, organisation, or time zone.
• Identifies gaps in the execution of business strategies and guides business leadership on clarifying and executing business strategies for an assigned client, organisation, or time zone. Identifies needs for interventions to drive clarity and address gaps in strategy execution. Leads the implementation of interventions.

Qualifications

• Work experience with Human Resources processes or related (e.g., hiring, training, performance management)
  OR Bachelor's Degree in Human Resources, Business, or related field AND work experience with Human Resources or related processes (e.g., hiring, training, performance management).
  Additional or Preferred Qualifications Optional Business Leadership experience
  Experience with partnering with a wide network of clients and across Human Resources to deliver effective business solutions.

Operations Executive (Possess Own Transport)

Working Days & Hours: 5.5 days per week | 9am – 6pm / 12pm – 9pm / 2pm – 11pm
Working Location: Islandwide Carparks
Salary: $2000 (nego) + Transport Allowance (Car: $640 | Bike: $390)

Job Responsibilities:

• Patrol carparks and ensure smooth operations.
• Handle and report any illegal parking or activities in the carpark.
• Carry out enforcement activities (wheel clamp and negotiation)
• To cover carpark personnel in short notice.
• Ensure nets machine receipt rolls are topped up.
• Handles carpark management, tenants, and site staff in a tactful manner.
• Any adhoc duties as assigned.

Job Requirements:

• Relevant Experience
• Possess Own Transport
• Able to Work Shift / Weekend

Tan Jia Jun | REG No: R23112681

The Supreme HR Advisory Pte Ltd| EA No: 14C7279

Director - Core Business Operations (Operations Transformation)

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

Work you will do

You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" strategy development to drive business value. As a leader of this group, you will work alongside our clients to bring a rigorous, evidence based analytical capability to help them solve pressing and complex issues. This includes revealing insight and delivering value through pragmatic and actionable recommendations. You will have the opportunity to work collaboratively with our clients to understand the forces that are driving change, identifying opportunities and develop solutions across the whole organization.

The nature of the work we do includes:

• Developing strategic business models: helping clients determine the optimum business or commercial model to effectively deliver their objectives, e.g., in the context of product launch or competitive market disruption.
• Capability building: helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas, e.g., commercial, medical affairs.
• Lead teams to drive business performance with a focus on profitability, margin and market share

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Directors across our Firm are expected to:

• Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.
• Create opportunities to drive impact by leveraging each person’s strengths to build high performing teams.
• Apply deep knowledge of trends and activity to drive continuous improvement.
• Build lasting relationships across a diverse network.
• Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.
• Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
• Manage diverse teams within a highly inclusive team culture where team members feels supported, respected and engaged.

Enough about us, let's talk about you

If you are someone with:

• Undergraduate degree required. Advanced degree desired with preference for MBA
• 10+ years’ experience in business development, technology and/or consulting leadership role
• Has led business transformation(s) and a specialist in Transformation/Project/Programme Management – in either Business Transformation OR Tech Transformation
• Experienced in consulting and/or service provider environment
• Has experience in Business Development in a consulting and/or service provider environment
• Extensive CXO level relationships and business development experience across Southeast Asia
• Operational domain expertise as it relates to one or more specific industries, to be able to advise and envision a client’s future state operations
• Proven track record to sell and lead complex operational transformation programmes cutting across people, process and technology.
• Belief in client centricity with a commitment to deliver top class client service and relationships
• Commitment to recruitment & retention of best-in-class talent
• Ability to build relationships and influence at all levels of the organization
• Strong relationship building and communication skills.
• Drive, tenacity, client focused and results oriented.
• Proven demonstration of sound business acumen, teamwork and leadership qualities.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad)
• Ability to work across competencies, geographies and cultures

Next Steps

So what are you waiting for? Join the winning team now.

Due to volume of applications, we regret only shortlisted candidates will be notified.

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Assess port agencies’ quotation from required port agents.
• Liaise with port agents and ship charterers on tanker movements.
• Coordinate pilot for Singapore inward, berthing, unberthing and outward passage.
• Monitor vessels’ status and movement on a daily basis.

Requirements:

• Diploma and above
• At least 2 years of operations/post fixtures experience with shipowners, charterers or shipbrokers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740