• Gain a comprehensive understanding of the unit's overall direction and strategy, and provide support in managing the affiliated groups to develop their business strategies for the mid to long term. Collaborate with the local management to drive business development (BD) activities in line with the unit's overarching strategy, jointly initiating and implementing BD initiatives.
• Assist in the management of the affiliated groups to develop their financial budgets and key performance indicators (KPIs), and closely monitor these budgets and KPIs in alignment with the unit's direction. Offer analytical support to the affiliated groups and fulfill any other ad-hoc assignments assigned by superiors.
• Facilitate effective communication and coordination between the responsible group affiliates and the Headquarters, ensuring smooth collaboration and adherence to internal approval processes. Communicate well with other Units in the organization.

Requirements:

• Degree in Maritime Studies, Engineering, Business or equivalent
• At least 5 years of experience in port operations or port industry
• Adaptable to working overseas

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1984199

Objective

Within Asia Operations, the Reconciliations & Investigations Team is responsible for the reconciliation of stock account as well as the management of cash investigation cases relating to in and outgoing cash transfers.

Job Scope

• Facilitate the business growth of company, and its clients, through ensuring the processing of client’s banking transactions, with high quality output and excellence management of risk
• Daily BAU
• Reconciliation of internal/nostro accounts i.e, Security and Cash related transactions
• Investigate messages that have issues on the process and ensure all investigation are monitored, follow up and resolved
• Participates Asia Operations projects, proactively drives and implements process enhancement and improvements, where necessary

Requirements

• Bachelor degree, and / or professional qualification in Banking /Finance / Engineering
• At least 3 years of relevant experience in Securities Operations
• Knowledge of the relevant MT1XX, MT2XX and MT5XX message types

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

We are looking for motivated and analytical individuals who play an important role in enhancing Changi Airport's operational performance in safety, capacity and efficiency. Your role requires you to have in-depth knowledge of airfield and flow to manage airside operations at Changi Airport.

To ensure a high-performing airside operation, you will be the key conduit between stakeholders which includes airlines, ground-handlers, Air Traffic Control, CAG divisions, etc. You will provide operational guidance and support to strive for optimal on-ground execution to enhance Changi’s safety, capacity and efficiency. You will perform quality assurance and engage stakeholders to improve operational processes. You will monitor and analyse the factors that result in sub-optimal performance for the airside operations, provide recommendations and work with stakeholders to formulate solutions to resolve them. You will also be involved in projects related to optimize Changi Airport’s capacity and improving efficiency of business operations. You will develop proposals/ recommendations to solve complex operational challenges and develop contingency plans to handle operational incidents.

Requirements:

• Good degree in any discipline with at least 2 years of work experience . Familiarity with airport planning/operations, ground handling operations is a plus.

• Strong written and verbal communication skills, to be able to put your ideas across to internal and external stakeholders.

• Data analytical capabilities and programming know-how will be advantageous.

• Motivated team player, able to handle fast-paced projects and adapt to constant changes.

• Fast learner with the willingness to contribute to a wide spectrum of operational areas.

Company Profile

XT.COM Exchange was established in 2018 and registered in Seychelles. Its operating headquarters is located in Dubai. It has operation centers in Tokyo, Dubai, Seoul and other countries and regions, and its business covers the world.

XT.COM is a comprehensive trading platform that supports 100+ high-quality currencies and 300 trading pairs. It has a rich variety of transactions such as currency transactions, leveraged transactions, OTC transactions, contract transactions, and credit card purchases. Provide users with the safest, most efficient and professional digital asset investment services.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 10 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Job Objective/s

As an Operations Executive, you will be responsible for overseeing and coordinating various operational activities within the organization. Your main objective will be to ensure the smooth functioning of day-to-day operations, improve efficiency, and enhance overall productivity. You will work closely with different teams and departments to implement processes and procedures that align with the company's goals and objectives.

Duties and Responsibilities

• Coordinate and manage daily operational activities to ensure seamless workflow and adherence to established processes.
• Collaborate with cross-functional teams to develop and implement operational strategies that drive efficiency and effectiveness.
• Monitor and evaluate operational performance metrics to identify areas for improvement and implement corrective actions.
• Conduct regular audits to ensure compliance with company policies, industry regulations, and quality standards.
• Optimize resource allocation and utilization to achieve operational targets and cost-effectiveness.
• Identify bottlenecks and inefficiencies in processes and propose innovative solutions for streamlining operations.
• Develop and maintain standard operating procedures (SOPs) to guide employees in their daily tasks.
• Train and mentor staff to enhance their skills and ensure alignment with operational objectives.
• Coordinate with vendors and suppliers to ensure timely delivery of goods and services.
• Prepare reports and presentations on operational performance and present them to management.
• All other reasonable duties, as assigned.

Qualification Guidelines

Minimum Education

· At least a Diploma in Operations or similar field of study.

Minimum Experience

· 3-5 years (or more) in an operations role.

Specific Knowledge / Skills

· ERP knowledge

· Good communication skills

· Well versed in using MS Office and Google Suite

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.

Job Responsibilities:

• Develop efficient transportation routes for the movement of goods, considering factors such as distance, traffic patterns, and delivery schedules.
• Coordinate with carriers, freight forwarders, and third-party logistics providers to arrange shipments and ensure timely delivery of goods.
• Optimize truckloads and container shipments to maximize capacity utilization and minimize transportation costs.
• Ensure compliance with transportation regulations and documentation requirements, including customs clearance procedures for international shipments.
• Coordinate with warehouse and distribution teams to schedule inbound and outbound shipments, ensuring smooth flow of goods and minimal delays.
• Identify and mitigate transportation risks such as delays, disruptions, and capacity constraints through proactive planning and contingency measures.
• Communicate transportation schedules, updates, and issues to internal stakeholders and external customers to manage expectations and resolve concerns.
• Drive continuous improvement initiatives to enhance transportation efficiency, reduce costs, and improve service quality.
• Develop and implement contingency plans for emergency situations that may disrupt transportation operations.
• Maintain accurate records of transportation activities, including shipping documents, invoices, and performance reports.

Requirements

• At least 1 year of relevant experience.
• Able to start work immediately or within short notice
• Proven experience in operations management or a similar role.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in project management tools and techniques.
• Knowledge of industry regulations and quality standards.
• Effective communication and interpersonal skills

Additional Information

1. 5.5 Working days/per week
2. Company Transport Provided- Bedok, Tampines,Pasir Ris, Sengkang, Punggol

The Company

Our client is an established international bank in Singapore.

The Role

Reporting to the Head of Operations, you will assist in the day-to-day operations of corporate loans, including the execution of new market projects by putting up the policies as well as maintaining the operations procedures, present reporting to internal and external stakeholders, manage the swift system and preparing swift messages.

Your Profile

You should be a proactive and highly driven individual with at least 5-8 years of relevant experience in corporate loan operations and swift system in an international bank and able to work with minimal supervision.

Apply Today

Please send your resume, in WORD format only and quote reference number CL12913187, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Cindy Low EA Registration no.: R22111549

Job Introduction

The BBC Studios Digital Ad Operations team form part of a large Product, Technology and Operational division and are responsible for the fulfilment of all direct advertising activity as well supporting the successful delivery of deal-based programmatic revenues. The team ensure the successful enablement of sales teams in order to guarantee the proper functioning of sales workflows. This is achieved through diligent, experienced servicing of campaigns via platforms, consistent communications regarding the commercial portfolio of ad products, frequent training on tools and process as well as the flawless execution of contractual commitments.

Role

The Regional Head of Digital Ad Operations (APAC) manages a team of digital experts and traffickers that will be based out of the regional hub offices in India & Singapore. The role operates in a complex Ad Operations businesses, is focused on sales enablement, manages highly technically skilled teams and is a key operational appointment reporting into the Global Head of Digital Ad Operations based in London.

Summary of the key responsibilities

• Responsible for the delivery of all ad ops campaigns sourced in the APAC region, including but not limited to quality control, trafficking, troubleshooting, reporting, optimization, capacity planning and management and accurate billing.
• Regional lead to ensure adherence of sales policy, communicate new strategies and new products to the sales team, as well as drive adoption through sharing of best practices.
• Support Inventory Management team in Audience & Contextual segmentation creation & management.
• Work with Sales, Ad Product and Technology teams to identify market needs and new technology for creating new audience segments.
• Work within ad product, technology and ops team to garner centres of excellence around operations, planning and testing.
• Contribute to the growth of ads business by time investing in specialist subject matters, such as ad format testing & development, programmatic advertising, cross-platform collaboration, process management and training

Soft Skills

• Capacity to thrive in a fast-paced, challenging, and unpredictable environment
• Strong facilitation skills, forging consensus around credible, executable solutions
• Excellent written and oral communications skills, confident presenter
• Objective, data and fact-based approach to problem solving
• Hands-on and non-hierarchical operator who is equally effective in managing up and down and relates well at all levels and cultures
• Driven by values and integrity, talks straight, builds confidence and leads by example

Skills And Behaviours

• Quick to respond and can align the best interests of both ours and our client’s business goals.
• Can successfully deliver maximum team output.
• Encourages, praises, contributes to team culture, builds morale.
• Leads by example.
• Can recognise potential obstacles and ways to overcome ahead of time.
• Understands and influences commercial levers in building business success.
• Articulate & strong communicator and capable of building relationships with senior clients, including diplomacy in challenging conversations.
• Keenness to contribute to wider business initiatives.
• Mindful of own as well as team profile and able to positively project and influence across business.
• Positive, resilient and energetic.
• Focussed but able to maintain perspective.
• Natural and confident presenter, and can adapt style and tone to audience
• Seeing the Big Picture.
• Making Effective Decisions.
• Developing Self and Others.

• 3rd Party Logistics MNC
• Basic $5500 - $8000
• AWS + Variable Bonus
• 5 days (Office Hours)
• Location: Changi Alps

Responsibilities:

• Provide strategic leadership and directions to manage daily warehouse operations and achieve desired results as per SOP and KPI.
• Define requirements for operation and ensures the implementation of new strategies, technologies and initiatives to drive overall performance.
• Ensure all goods in the warehouse are properly collected, received, handled, accurately sorted, identified, value-added, transferred and dispatched.
• Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources.
• Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target.

Responsibilities:

• Minimum Diploma / Degree holder in Logistics / Supply Chain / Business or related.
• Minimum 5 years of relevant logistics experience with managerial position.
• Proficient in Microsoft Office Suite (e.g. Excel, PowerPoint, Access, VBA).
• Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI, Tableau).

**Only shortlisted candidate would be notified**

EA Reg. No: R23116143

We are seeking a Senior Network Operations Engineer with expertise in managing & monitoring the network infrastructure aspects related to data centres and technical rooms, disaster recovery exercises and any other activities affecting the health of the network infrastructures.

Direct Responsibilities:

• Drive the partners/suppliers to participate actively in daily network operations activities to ensure the stability of the network/voice infrastructure
• Monitor and manage the LAN/WAN network, connectivity between all datacenters, sites and extranets
• Ensures network devices firmware and OS are up to standard and apply/upgrade patches on a regular basis.
• Experience on Automating daily network tasks using scripting(Python)
• Responsible to support, configure and manage Cisco Routers and Switches and event correlation appliances throughout the implementation phases of the infrastructure projects
• Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.
• Act as the escalation point for all network operations issues from all parties within the Bank and manage all related communications processes on a real-time 24x7 basisActively engage with business parties and external vendors for managing operations issues
• To provide comprehensive product knowledge on the data technology required to deliver, support the networks infrastructure
• Provide daily level one operation support for telecom services, eg IPT password reset, configuration setup, equipment deployment, etc

Technical and Behavioral Competencies required

• Diploma/Degree in electrical/electronic engineering, computer engineering or related discipline
• Attained CCNA/CCNP/CCIE technical certification5-10 year’s work experience in either the financial or telecommunications industry with an excellent understanding of WAN, LAN and Voice technologies and network operations
• Good knowledge of TCP/IP, OSPF, BGP and MPLS technologies
• Good knowledge of DWDM Optical Transport technologies.
• Experience in various network monitoring and telemetry tools in data & security infrastructure such as Solarwind, cPacket, CISCO ISE, ServOneExperience in ITIL and defining various network documentation for operations
• support· Experience on Automation using Python, Ansible or any other programming language.

Experience and Qualifications required

• Holder of CCNP is the minimum requirement
• 5+ years of experience in Network services, with minimum 2 years in finance industr
• Expertise in connectivity and data center network infrastructure design, implementation and support (CCIE is a strong ‘plus’)
• Expertise in Firewall implementation and support (Checkpoint certification is a strong “plus”)
• Strong Background in Automation and Tooling.

Job Responsibilities

Primary Responsibilities and Duties (80%)

• To drive and support new services.
• To establish and revise workflow(s) to streamline with changes on the ground operations.
• Annual finance budgeting for CAPEX and OPEX items for Haematology and Stem Cell Lab (SCL).
• Seek approvals for unbudgeted CAPEX and OPEX requests where needed.
• Ensure purchases are appropriate and timely.
• Ensure smooth implementation and operations of the Haematopoietic Stem Cell Transplantation & Cellular Therapy Program.
• Establish and review agreements with other institutions for service provision and/or engagement.
• Seek external budget funding for new program/pilot project.
• Ensure financial efficiency and proper cost recovery for stem cell transplant related services.
• Be the single point-of-contact (SPOC) for Division of Haematology

Secondary Responsibilities and Duties (20%)

• Assist with internal and external audits relating to facilities of the Haematopoietic Stem Cell Transplantation & Cellular Therapy Program.
• Give guidance and mentor junior/reporting staff.
• Provide secretariat support for the regular meetings and other meetings, where needed.
• Perform any other duties as assigned by supervisor.

Job Requirements

• Bachelor degree from recognised institution with 3-5 years of leadership experience.
• Proficient in Microsoft programs i.e. Microsoft Word, Excel, Powerpoint etc.
• Able to work in fast paced environment independently and in team.
• Positive and self-motivated
• Good written and communication skills
• Good organizational and analytical skills

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23946

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

• Assess port agencies’ quotation from required port agents.
• Liaise with port agents and ship charterers on tanker movements.
• Coordinate pilot for Singapore inward, berthing, unberthing and outward passage.
• Monitor vessels’ status and movement on a daily basis.

Requirements:

• Diploma and above
• At least 2 years of operations/post fixtures experience with shipowners, charterers or shipbrokers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Support in receiving and acknowledgement of goods for warehouse.
• Confirm orders and getting proper approvals from management for purchasing

Requirements:

• Diploma and above
• At least 2 years of working experience in warehouse operations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

• Take charge of the Accounts Receivable procedure, dealing with outstanding accounts.
• Manage employee claims and manage the cash book.
• Oversee ISO management and handle internal and external audit concerns.

Requirements:

• Diploma and above.
• At least 2 years of experience in using SAP system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Responsibilities

National Surgical Quality Improvement Programme (NSQIP) Data Collection and Reporting

• Work with clinician champion to identify surgical patients for inclusion in the Program through the application of Programme.
• Collect preoperative, operative, and postoperative data components for the Programme through the effective utilization of the hospital medical record systems.
• Attend weekly Morbidity & Mortality conferences to ensure reliable data collection of postoperative occurrences.
• Identify streamlining and process improvement opportunities in the data collection process.
• Demonstrate appropriate utilization of resources necessary to obtain valid, reliable data for entry into the Programme.
• Utilize software applications for data collection and analysis.
• Responsible for the accurate and timely entry of data into the programme’s database and meets the caseload accrual requirement protocol.

Operations Planning

• Drive process improvements and streamline workflows to ensure efficient operations and process flow for patient care journey and management of hospital-wide resources – beds, OTs, clinic space, office space.
• Support in the planning and coordination of clinical manpower planning and deployment.
• Analysis, monitoring and reporting of operations and clinical indicators at various platforms to aid decision making at department level.
• Support in annual department workplan and budgeting.
• Support as secretariat for department, internal and external workgroup meetings with stakeholders for operations planning matters.

Secondary Responsibilities

• Disseminate and implement hospital’s policies & procedures.
• Ensure Policy & Procedures are current.
• Perform any other duties as assigned by supervisor.

Job Requirements

• Bachelor’s degree from a recognized institution
• Experience in one of the following settings: hospital surgery department/clinic, clinical research, or medical records preferred.
• Ability to build relationships and gain alignment for clinical support.
• Ability to interact with all members of the surgical team and administrative staff in a professional and courteous manner.
• Computer and Internet experience required - familiarity and competency in MS Office products (Word and Excel) is essential.
• Database data entry and/or management experience preferred.
• Basic statistical knowledge preferred.
• Quality improvement or patient safety knowledge and experience preferred.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23866

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

• Responsible for deployment and planning of pilotage, harbour towage and waterboat resource
• Liaise with vessels to coordinate the arrival and service timings

Requirements:

• NITEC in Marine or equivalent
• At least 2 years of experience in Marine industry

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Key Responsibilities:

• Support Investment Representatives to drive AUM and revenue numbers as well as cultivate and manage ultra-high new worth client relationship
• Understand client requirements and assist Investment Representatives in daily maintenance of account relationships
• Responsible for clients’ daily trading of equities, fixed income, foreign exchange, derivatives, structured notes, alternative investments and other core banking products
• Facilitate the onboarding process of new and existing clients to bank, including account opening / closure / update with client to ensure completion of documentation requirements
• Monitor the team’s portfolio under management, resolving daily client issues and ensuring that client requests are met promptly
• Liaise closely across various divisions within the bank (compliance, operations, risk, legal, etc.) to ensure timely resolution of clients enquires
• Enhanced familiarity with core banking/trading systems as well as understanding of the Private Wealth Management business
• Liaising with various Business Units to ensure client documentation is complying with policies and procedures.
• Understanding of all desk administration and ability to manage the meetings and travel arrangements of Investment Representatives

The successful Client Operations Manager will need to have the ability to work effectively and cooperatively with senior business development teams and other internal stakeholders as well as communicate effectively with intermediaries when the need arises.

Key Requirements:

• Undergraduate degree, preferably in business administration, finance or marketing disciplines
• A minimum of 3 to 5 years of experience in a Banking environment, specialising in client servicing
• Ability to work independently as well as in a team environment with a strong client focus

This global bank reputed to be the best in the industry, needs no introduction and is a recognised leader in their field of expertise. The culture is demanding but if you are confident and have a can-do attitude, the potential rewards are significant. The firm is very dedicated to developing and training their people to the highest standards.

If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Client Operations Manager job.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job purpose:

To formulate and ensure implementation of Bank’s overall operational policies and procedures adhering to local rules/regulations, and providing a platform for delivering consistently high customer satisfaction in a cost effective manner, thereby enabling business functions to achieve the organisation’s objectives and revenue growth.

Key accountabilities

Overview

Perform supervisory duties in all areas of branch operations through respective Unit Heads (including Trade Operations, Treasury Ops, Branch Operations, Operations Governance and Control, General Admin and IT), ensuring that controls are in place and operational risks are minimized / mitigated.

Maintain close collaboration with all departments and within branch. Adherence of all applicable laws and regulations. To manage and guide relevant Unit Heads to prepare and implement Policies and Procedures / Guidelines in their respective areas, Business Continuity, BCP readiness in case of any eventuality, etc.

Provide guidance for the redesigning of processes to eliminate duplication and optimize efficiency.

Operations Leadership / Strategic Management / Process Optimization:

• Playing an active role in developing, implementing and achieving strategic objectives of the bank covering operational and business areas including constant improvement of operations and creation of business development environment within the enabling functions.
• Explore new and efficient ways of product/service delivery e.g. automation, robotics, etc.
• Lead and undertake process simplification & improvement. Monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.
• Work closely with all internal and external stakeholders to ensure that all planned projects are completed within stipulated timelines.
• Provide support to Country Manager on the issues related to areas outside operations.
• Demonstrate willingness to take on additional responsibilities
• Ensure quality of rapport with key stakeholders

Policies and procedures:

• Developing and ensuring implementation of the bank’s policies and procedures for assigned functions within the overall policy ambit of HBL group and guidelines and regulations of HBL Bank aimed at standardizing processes, creating a compliant environment, and delivering high service quality for customers while ensuring business continuity and disaster management.
• Ensure all policies & procedures are in place and renewed timely.

Governance, Controls, Compliance and Risk Management

• Devising and implementing controls for timely identification of operational gaps / errors in addition to unplugging and system vulnerabilities to minimize operational, reputation, financial and informational risks
• Ensuring proper monitoring on AML/ CFT issues by the operations while undertaking cash and trade transactions besides ensuring that the teams are aware of their obligations and confident of reporting suspicions related to regulatory, compliance or AML matters as per Bank’s AML policy manual.
• Inculcate a culture of compliance for policies / procedures and key regulatory requirements.
• Investigating root cause on operational incident matters and work closely with stakeholders for resolution and put in place measures to prevent recurrence.
• Coordinate with Internal / external audit and ensure satisfactory rating of reviews carried out by Regulator/RCCU/Internal Audit.

Customer Satisfaction/ Business Results:

• Ensuring creation of an environment within the operations functions geared at achieving consistently high standards of service quality through monitoring timely resolution of customer complaints & queries, evaluating feedback from internal & external customers, close monitoring of developments/ practices in the industry to streamline bank’s processes to meet expectations of all stakeholders; so that the operational efficiencies result in business growth.
• Plan, monitor and analyze key metrics for day-to-day work to ensure efficient and timely completion of tasks. Ensure that TATs are maintained in major domains; and taking measures to improve performance efficiency.
• Work closely with stakeholders and clients to bring an increase in business, as well as solutions to problems faced. Assisting internal customers to achieve desired level of ease of doing business and in turn, impacting customer journeys ensuring heightened satisfaction.

People Management

• Leading a diverse functional team, setting objectives, reviewing performance, setting rotation plans, organizational structure and participating in selection/promotion decisions to ensure that staffs have the necessary skills and understanding to deliver the team’s objectives.
• Develop a training plan in consultation with HR to arranging trainings for Operations staff
• Ensure that succession plan is in place for key ops positions

Financial and Admin Management

• Set, agree and control of operation budgets for assigned functions and propose admissible CapEx investments to ensure objectives are achieved in line with HBL goals.
• Ensure that all vendor arrangements and branch leases are up to date in line with the revised policy.
• Handling of operations services outsourced to Head Office and annual review of SLAs and agreements.

Reporting

• Ensuring that regulatory and head office reporting by the assigned functions are done in a timely manner following regulatory guidelines and Bank’s policies and procedures.

Minimum qualifications:

Bachelor's degree or above

Minimum experience:

15 - 18 Years’ Experience including Branch, Trade, Treasury, FI Operations, IT.

• Manage and ensure a smooth operation across all departments to meet delivery deadlines.
• Liaise with department leads to coordinate inter-departmental schedule, makes technical decisions and ensuring resources are well maximised.
• Join site meeting to interact with external customers to negotiate on technical and contractual matters.
• Implement upgrading of workforce, cost effectiveness, improvement of manufacturing standard and quality control.
• Supervise and control all budget elements to ensure cost-effectiveness.

Requirements:

• Diploma in Mechanical Engineering.
• At least 5 years of welding and machining experience in Oil & Gas industry.
• Strong leadership, planning, interpersonal, communication and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R1326740

Job Description:

● provide admin & operational support for the efficient functioning of the department

● plan, manage and execute the daily manpower deployment for maintenance and project

● responsible for maintenance and project coordination as liaison with client/contractors/architects/etc

● ensure maintenance/projects are completed as quoted and within contractual obligations

● assist manager to train new hires and conduct briefing for workers

● prepare and submit weekly and monthly report on the progress of on going project

● provide sales technical support to sales personnel whenever necessary

● manage and track inventory in warehouse

● any other duties as and when assigned

Job requirements:

● minimum 1 year in related field or office administration, training will be provided

● proficient in MS Office (Words, Excel, Outlook, etc)

● excellent organization & coordination skills

● good communication & interpersonal skills and positive mindset into problem solving

● able to adapt, prioritize, exercise initiative, meticulous, manage pressure, multi task and work independently

● able to start worker immediately or short notice

Overview

Microsoft’s mission is to empower every person and organization on the planet to achieve more, and we believe this mission has never been more important. It guides work across the company to recognize the enormous opportunity and responsibility to ensure that the technology we create benefits everyone on the planet, as well as benefiting the planet itself.

As Sales Operations Manager you will work closely with SE&O (Sales Enablement and Operations) Lead, across one or more countries in ASEAN, in driving the rhythm-of-the-business, team communications and team connectedness, and management processes. You will partner closely with the SE&O Lead to support and contribute to special projects (from Region/Area). You must have the ability to think strategically at an Area/Country level and effectively develop key processes, procedures and communications that facilitate business planning and execution. This position requires extensive cross-group coordination at all levels, excellent communication skills, and the ability to support to build comprehensive business review materials. This role is part of the Area BSO (Business and Sales Operations) team within ASEAN SE&O organization.

Responsibilities

Supporting Sales Discipline and Pipeline

• Drives the aligned segment sales operations programs and oversees execution support using tools, processes, and information for several solution areas related to Allocation/Disputes, Consumption, Customer Adds, and Pipeline.
• Drives the use of local knowledge of sales teams to augment insights and drive returns of capital. Analyzes and interprets data, and provides recommendations from sales execution to empower success and help address performance blockers across Customer Adds, Consumption, Pipeline, Scorecard, and Annuity. Leverages knowledge about and advises on many of the resources that support tracking and monitoring, as well as performance of pipelines, scorecards, and sales plays. May identify growth opportunities of investments and maximizes impact on customers by ensuring appropriate funds are used, tracking their usage, and following through on spending.

Sales Operations

• Drives the processes for local fiscal-year, cross-segment sales operations planning, using qualitative and quantitative methods across Segmentation, Territory Planning, Quota Planning, Account Planning, Quota Distribution, and/or Blueprint. Collaborates with relevant stakeholders (e.g., Corporate, Segment Leaders, Sales Excellence, Finance, Human Resources [HR]) to align, refine, and improve sales operations planning and execution. Tracks, monitors, and communicates risk and growth opportunities throughout the planning process, and provides recommendations for improvement.

Nurture Seller Transformation

• Provides coaching guidance to empower success by providing insights related to the adoption and integration of process and tools by sellers, managers, and leaders across the area or subsidiary. Proactively lands new seller capabilities to nurture new habits and drive consumption.

Specialty Responsibilities

• Drives many components of partner segmentation, quota, planning, co-selling, and transitions. May collaborate with internal partners including One Commercial Partner to create and roll out new sales operations strategies for partner management. Provides explicit guidance to others when needed. Empowers partners for success with training on tools and data processing.*
• Establishes the cadence and rhythms for churn prevention and win back plans. Monitors, interprets, and provides recommendations based on reports tracking consumption and customer adds to influence seller outcomes across the organization through Azure, Modern Work, and Business Applications and communicates to relevant stakeholders. Drives standardization of consumption management execution, identify reporting gaps, and create reports that fill those gaps. May also report on scorecard management.*
• Applies and provides guidance to others to integrate continuous improvement changes to tools, processes, and Rhythms of Connection (ROCs) across the subsidiary or area to accelerate transformation. Integrates continuous improvement with reporting and Business Intelligence (BI). Collaborates with field partners to improve tools and identify processes to increase efficiency, remove blockers, reduce redundancies, reduce manual work, or to save time within Sales Programs. Synthesizes feedback and provides recommendations to senior stakeholders. Models best practices and communicates with others across the community.*
• Provides support for monthly forecasting, pipeline management, and standard pipeline/reporting views. Assists in Revenue Excellence proactive audits and in ensuring accurate revenue landing and deal flow per appropriate guidelines. Coordinates with members of broader Business Sales Operations (BSO) team as necessary and contributes to successful landing and execution of Sales Operations Planning Process (e.g., Quota Distribution, Territory Management, Seller Assignments, Employee Data Management) for Support Sales. Provides suggestions for standard Business Intelligence (BI) tools to increase usage/adoption with Support Sales teams to reduce ad-hoc, manual efforts.*

Qualifications

• 5+ years of experience in operations or sales excellence

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Global E-Commerce is a content e-commerce business with international short video product as the carrier. It is committed to becoming the first choice for users to discover and purchase good products with affordable prices. Global E-Commerce business team hopes to provide users with more tailored, agile and efficient consumption experience, enabling merchants to receive steady and reliable platform services in different scenarios such as live e-commerce, short video content e-commerce, so as to make more affordable and high-quality products sell easily and a better life within reach.

The mission of the CRM Operation Platform is to create a rich and high-quality e-commerce platform ecosystem through productised platform capabilities. It builds a reliable, flexible, and intelligent CRM operation platform for account managers of various countries and industries, providing large-scale operation, one-stop operation solutions, and intelligent tools, thereby improving the efficiency of e-commerce operations, and is also responsible for the business goals of customer growth.

Responsibilities:

- Based on business scenarios and product requirements, reasonably design solutions using the functions and open capabilities of the CRM platform.

- Integrate CRM upstream and downstream systems, identify integration and architecture pain points, and design the best solution based on business and system best practices.

- Monitor and analyse product data, establish and observe indicators such as coverage, usage rate, ease of use, and satisfaction of each module, discover, analyse, and improve product usage pain points, and promote the continuous improvement of CRM platform functions and enhance user experience.

- Collaborate with production research and cooperation departments to conduct in-depth exploration of business departments in business analysis and diagnosis scenarios, carry out thematic analysis, provide decision-making and business support for product iteration, and explore optimisation factors to continuously improve the "intelligence" of CRM products.

- Based on project requirements, propose technical solutions and ensure the successful implementation of solutions; in the project implementation, be able to formulate a project schedule according to the implementation documents and execute it; maintain communication with partners, internal and external customers.

- Oversee the acquisition and development of software systems in organisational units.

- Monitor the results and quality of the different software solutions and projects implemented in the organisation.

- Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- Candidate should have at least 5 years of experience in at least one mainstream programming language, framework and related ecosystem for server-side (such as C/C++/PHP/Java/Golang, etc.).

- Excellent business understanding ability, able to reasonably abstract and split business logic, form and implement solutions.

- Possess good communication, collaboration, problem-solving and analytical skills, able to communicate and collaborate across multiple departments and teams to solve complex problems.

- Sensitive to data, possess good logical thinking and data analysis skills, and be good at using data analysis to improve business.

- Experience with Salesforce/hubspot/Klaviyo is preferred; experience with sales enablement/internal efficiency products is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Corporate Mission

We strive to innovate and enhance our customers’ ability to communicate within today’s digital, cloud and real-time business environments. Our team is composed of highly-motivated, energetic and customer-focused Team Members.

WHY THIS ROLE MATTERS

We are looking for a Deal Operations Administrator to join our Deal Desk Team. This role will provide the support as required by the team to ensure deal desk activities are followed up and closed in a timely manner.

WHAT YOU WILL DO

• Support deal activities which may involve coordination across multiple teams (Finance, operations, partner, legal and CS teams) in the organization
• Data collection from internal system
• Proactively respond to internal customer (Sales team) queries in a timely manner

WHAT YOU’LL BRING

• Attention to detail and proven ability to work in a fast-paced environment
• Strong communication skills
• Resourceful, proactive, and adaptive in dealing with operational hurdles
• Ability to prioritize multiple tasks while maintaining overall team goals

YOU ARE

• Bilingual in English and Mandarin, as this candidate is expected to liaise with Chinese stakeholders
• Singaporean or Singapore PR
• Prior experience with JIRA, G-suite is a plus
• 1+ years of work experience in administrative / commercial role is a plus
• With IT industry background is a plus
• Comfortable in a fast pace, global & multicultural environment

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list.