Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:

This role would focus on our Workplace Technology Solutions (WTS), a brand-new vertical at DVI Solutions. It focuses on the deployment of IoT systems and solutions within Corporate Real Estate (CRE) projects to collect, aggregate and compute data that is presented on a customized dashboard to provide data-driven actionable insights for various corporate stakeholders.

Responsibilities:

Project

· Regular site visits to ensure quality service and smooth operations for clients.

· Pre-sales solution design and quotation generation

· On-site work such as installation supervision (cabling, mounts, sensors/devices) and configuration of local IoT/networking system

· Liaison with vendors, clients, contractors and overseas DVI project teams

· Remote access work such as configuration of WTS system and client onboarding

· Execution of UAT

· End to end project documentation such as Requirements Gathering, Sensor Master List, Sensor Deployment Plan, Functional Sign-Off, UAT, Operation and Maintenance Manual.

Maintenance

· L2 client support (remote and on-site)

· L3 client support (liaison with vendor to fix bugs within vendor's system and/or activation of device RMA to vendor)

Product Testing

· In-depth testing of WTS vendor product functions/features to uncover bugs to be fixed

· Setup of test IoT system and environment in DVI Office (WTS hardware and software - cloud/on-prem backend and/or frontend)

Required Education/Experience:

· Diploma in Electrical & Electronic, IT, IoT, Infocom, Computer Engineering, Robotics or related

· 2 years of working experience in IoT Systems, Access Control, Surveillance, Building Management System, Cloud (Azure/AWS), Computer Networking or related

· Prior experience as a project engineer with the construction industry (main contractor or M&E sub-contractor) would be advantageous

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Job Responsibilities:

• Manage and oversee the food service operations of cafeteria
• Lead & supervise a team of F&B staffs
• Administer staff record and submit report to immediate supervisor
• Manage, build, and maintain cordial relationships with customers and clients
• Accountable for food cost management, menu planning, as well as the development and creation of new products needs
• Responsible for the running and the supervision of food preparation to ensure that food quality standards are met and delivered to clients
• Ensure that operations team adhere to sanitation, food safety and hygiene standards as set in our HSE requirement
• Implement Kitchen Planner & Inventory system for own outlet and perform central ordering system
• Schedule of roster and other ad hoc responsibilities
• Perform paperwork duties

Job Requirements:

• Preferably specializing in Food/Beverage/Restaurant Service, operational support and client management or equivalent
• Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organization
• Strong experience in involving team management, project management, ownership of budget and costs structure financial management, and operations workflow
• Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent
• At least 3 years of working experience in the related field is required for this position
• Excellent interpersonal and communications skills, able to liaise with all employees
• Previous setting up of outlet experience an advantage
• Familiar with MS Office applications including Excel, Project and PowerPoint
• Proactive team player, working collaboratively with and through others
• Ability to clearly articulate messages to a variety of stakeholders

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

KEY ACTIVITIES / ACCOUNTABILITIES

• Responsibilities will largely depend on the employees capacities but include (or may include) :
• Handling of shipments & documentation from A to Z
• Daily Reporting of project shipments as per client requirements
• Coordinate ocean freight shipments and transport arrangements
• Build and maintain good rapport with customers to fulfill their requirements
• Book services with co-loaders & shipping line for export
• Import and export permit declarations and custom clearance
• Process customers' orders promptly and prepare billings/invoices
• Work closely with internal departments to coordinate customers' shipments

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• GCE O level qualification and above required

PREFERRED EXPERIENCE AND KNOWLEDGE

• At least 1 year(s) of working experience in the related field is required for this position.
• Understanding of the local freight market (carriers and subcontractors) preferred.

We are looking out for someone with a heart to serve at The Helping Hand.

Roles & Responsibilities:

Building and Facilities Maintenance:

• Develop and implement maintenance schedules for buildings, equipment, systems, and infrastructure.
• Coordinate and oversee regular inspections, repairs, and maintenance tasks.
• Ensure compliance with all relevant safety and environmental regulations.
• Administer tenancy/lease related matters.

Vendor and Contractor Management:

• Ensure all maintenance and contract works / routine servicing are carried out accordingly as specified in their contracts agreement.
• Review all contracts, agreements and insurance before their expiry and recommend renewal or call for quotation / tender.
• Negotiate contracts and service agreements.
• Monitor vendor performance and adherence to contract terms.
• Ensure timely and prompt responses to all feedback and building security matters, rules and regulations.

Security and Safety:

• Develop and implement security protocols to protect the facility and its occupants.
• Ensure compliance with safety regulations and emergency procedures.
• Coordinate safety training and drills for employees.

Emergency Response:

• Develop and maintain emergency response plans and procedures.
• Coordinate responses to emergencies and incidents.

Budget Management:

• Prepare and manage the facility budget, including forecasting and expense control.
• Identify cost-saving opportunities and efficiency improvements.
• Procure necessary supplies, equipment, and services within budget constraints.

Environmental Sustainability

• Promote and implement sustainability initiatives to reduce the facility's environmental impact.
• Identify opportunities for energy efficiency and cost savings.

Qualifications

• Bachelor's degree in Building/Property/Estate Management or a related field
• 5 years of working experience in the related field
• Excellent analytical, organizational, and problem-solving skills
• Effective communication and interpersonal skills
• Ability to work independently, as well as in a team-oriented, collaborative environment

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:
This role will drive business operations and strategies, including establishing scope and performing detailed business impact analysis in support of management decisions. Additionally, you'll define roles and responsibilities, establish and document requirements, escalate and ensure issues/decisions are resolved, create and manage implementation plans, and lead/participate in meetings at the operational and project level.

Responsibilities:

• Handle business operations from project management to business process analysis, reports generation, financial reports analysis and more
• Business/project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows
• Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions
• Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of business
• Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets.
• With guidance, develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls
• Define user acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverables
• Provide implementation support, inclusive of process change management, and ensure those implementations meet company’s requirements

Required Experience:

• Open to fresh graduate with at least bachelor’s degree in business or finance
• Excellent communication and presentations skills across various stakeholders and senior management
• Excellent analytical and logical thinking to understand and analyse complex business processes
• Ability to analyse and resolve project-related issues and follow through with set objectives
• Ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Responsibilities

Operations

• Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy.
• Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes.
• Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team
• Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis.
• Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient
• Assist in ad hoc projects and tasks.

Procurement/warehouse tasks/Reporting

• Perform Procurement duties, ie issue PO to suppliers, response to Suppliers’ queries etc
• Review supplier request
• Onboarding of supplier
• Cost evaluation and negotiations with supplier, including corporate insurance
• Review and processing of supplier contract
• Administration of procurement related systems, including travel management
• Assist in ad hoc projects and tasks
• Perform Stock count exercise for CW warehouses and all Ensign assets. Making sure all equipment are accounted for and put up recommendations or approval for disposal (eg obsolete models)
• Liase with Vendor on delivery & collection of goods and internal stakeholders on collecting spares equipment for projects
• To generate monthly/quarterly reports for both internal and external parties

Requirements

• CAN-DO attitude.
• Ability to work independently as well as within a team in a fast-paced environment.
• Ability to demonstrate creativity and analytical skills in problem solving.
• Ability to work on multiple projects simultaneously and react to changing priorities.
• Excellent interpersonal and communication skills.
• Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting
• Detail oriented, meticulous, systematic and possess strong documentation skills.
• Good in Excel for reporting purposes.

Preferred Skills / Qualities

• A highly motivated individual with the ability to be mindfully present and appreciate the humour of each moment.

Job Description:

Leads teams responsible for standardization of metrics and monitoring performance, driving delivery process excellence, adoption of automation/tools and managing procurement activities

Requirements:

Metrics reporting:

• Define and standardize metrics and reporting for delivery teams and publish reports on a regular basis
• Ensure key performance indicators (KPIs) are monitored and shared to stakeholders with insights to drive actions

Delivery process excellence:

• Work with service line delivery teams to standardize delivery processes (SOP , templates )
• Monitor delivery quality through audits to ensure process adherence by delivery teams
• Lead process transformation, simplification and optimization

Automation/tools:

• Conduct automation assessment for accounts to Identify opportunities for automation and improve productivity
• Support delivery teams with automation expertise and promote deployment of automation/tools across entire delivery org

Procurement management:

• Oversee delivery related procurement process and optimize procurement spend
• Centralize procurement process and set up a vendor ecosystem to serve the needs of delivery teams (e.g., hardware, software, tools

Next available intake: August 2024

Responsibilities:

• Assist in the deployment and setup of robots in field locations.
• Support the field operations team in conducting routine maintenance tasks on robotic systems. Assist in troubleshooting and resolving minor technical issues. Coordinate with technicians and engineers for complex repairs or replacements.
• Assist in robot testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Provide on-site support, perform maintenance tasks, and resolve technical issues at customer sites.
• Ensure compliance with safety regulations and protocols during field operations.

Requirements:

• Polytechnic/University undergraduates currently pursuing diploma/degree in Mechatronics, Robotics, Mechanical, Electrical, Electronics, Computer Engineering or a related field.
• Strong interest in robotics and automation technologies.
• Strong analytical and problem-solving skills.
• Motivated to work hands-on with deployed units.
• Flexibility to travel to field locations, if required.
• Strong communication skills in English (both oral and written)

Next available intake: June 2024

Responsibilities:

● Daily monitoring and compilation of robot performance and issues

● Oversee project operations and liaise with subcontractors and suppliers on project/deployment matters

● Prepare documents for purchasing order

● Handle ad-hoc duties e.g., delivery and robot transportation activation

Requirements:

● Education – Preferably Diploma and above

● Language – Strong communication skills in English (both oral and written)

JOB DESCRIPTION

Headquartered in Singapore, Keppel operates in more than 20 countries worldwide, providing critical infrastructure and services for renewables, clean energy, decarbonisation, sustainable urban renewal, and digital connectivity.

The ideal candidate should have proven experience with past subsea cable systems, strong sense of ownership and passion for defining and driving large cross-functional programs in the infrastructure and networking space. He/ She should be self-driven, have the ability to learn quickly and influence decision-making across organizations. In this position, the candidate will work closely with various Keppel business units to gather, refine and drive program goals to deliver various submarine cable projects. He/ She will have the opportunity to implement new processes and procedures for a relatively new team while interacting with various stakeholders across Keppel.

• Provide leadership and direct all aspects of engineering, projects and operational activities
• Drive and implement engineering strategies and processes to meet business objectives and operational needs
• Oversee all aspects of projects and ensure project completion within timeline and budget
• Set strategic objectives for the global operations framework and manage the implementation
• Ensure that Health, Environmental & Safety standards are adhered to.
• Contribute to overall business strategy

JOB REQUIREMENTS

• Bachelor’s Degree required or equivalent combination of education and experience
• 10 +years program management experience, preferably on a global scale otherwise regional level
• Experience in delivering large cross functional international programs and driving milestones
• Submarine program management and/or technical experience as an operator in a leadership role
• Knowledge of Asia Pacific internet ecosystems, fiber optic networks, submarine cables
• Experience driving and contributing to project playbooks, building schedules
• Strong written and verbal communication skills
• Experience interacting with senior executives and other management within a company and working across commercial, technical, domestic, and international arms of an organization
• Strong organizational, multitasking, prioritization abilities, and an excellent attention to detail. Demonstrated ability to conceptualize, manage, and prioritize multiple projects
• Knowledge of and be familiar with the operation and deployment of optical transport systems

JOB DESCRIPTION

• Work closely with the Sales team to understand and define client’s key business drivers and requirements
• Support Sales team throughout the contract lifecycle, including being present at client review meetings to identify opportunities to upsell existing accounts
• Liaise with clients to develop project documentation, such as Statement of Work and implementation plans
• Communicate with internal stakeholders and external vendors to ensure effective delivery of projects
• Lead a group of vendors during the implementation phase to ensure deliverables are punctual with no downtime during the course of work
• Propose technically viable solutions that satisfies client requirements and add value to the overall proposal
• Ensure all documents and drawings are in place before handover to Service Operations team

JOB REQUIREMENTS

• Degree in Electrical Engineering or equivalent
• 3 to 5 years of experience in data Centre A&A works is a must
• Able to work in a fast paced environment
• A team player with the ability to work alongside subject matter experts to deliver projects on time
• Knowledge in M&E systems setup, ability to interpret drawings/schematic diagrams
• Proficient in Microsoft Office suite (Excel, Word, PowerPoint)
• Willingness to work on weekends or after office hours if and when necessary

The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Our client is a construction company in the north area dealing with Building construction works, addition and alteration works, upgrading works, interior decoration works, loose furniture & built-in fitments & M & E works.

The Operations Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Operations Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

Responsibilities:

• Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job
• Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
• Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable
• Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the construction operations manager
• Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership
• Train and mentor employees in areas of project management and estimating.

Requirements

• Good and effective communication skills
• Good analytical and organizational abilities are of great importance
• Possess good leadership ability, as well as ability to work as part of a team or even lead a team when called upon
• Ability to read and interpret specifications and M&E Drawings.
• Ability to be proactive and also to foresee events and react appropriately towards them
• The ability to multitask and strategize in different situations is also relevant
• Ability to work and carry out projects within a stipulated time frame or deadline
• Bachelor’s degree in civil, mechanical, electrical engineering or BCA recognized degree.
• Masters degree in any management or engineering field will be an added advantage
• At least 5 years on-the-job experience in a similar role or in any other construction capacity.

Additional Information:

Interested candidates, please forward detailed resume in MS Word Format to apply.
Please provide following information in the resume
1) Reasons for leaving current and/or last employment
2) Last drawn and/or current salary
3) Expected salary
4) Date of availability and/or Notice Period

Position Summary:

The Operations Intern at Chello, a leading fashion online brand, is a detail-oriented and motivated individual seeking hands-on experience in the operational facets of a dynamic e-commerce environment. This role involves actively contributing to the efficient execution of day-to-day operations, collaborating with cross-functional teams, and gaining valuable insights into the intricacies of supply chain management and order fulfillment.

We are seeking a proactive intern who is passionate about the fashion industry and eager to play a vital role in enhancing Chello's operational excellence. The Operations Intern will work closely with the operations team, contributing to various aspects of the supply chain and operational processes.

Key Responsibilities:

1. Order Fulfillment:Assist in processing and fulfilling customer orders accurately and in a timely manner.
   Collaborate with the operations team to maintain high standards of order fulfillment efficiency.
   
2. Inventory Management:Support in monitoring and optimizing inventory levels to meet customer demand.
   Contribute to inventory tracking and reconciliation processes.
   
3. Supply Chain Coordination:Assist in coordinating with suppliers and logistics partners to ensure the smooth flow of raw materials and finished products.
   Participate in initiatives to optimize supply chain processes.
   
4. Quality Control:Participate in quality control procedures to uphold Chello's product quality standards.
   Work with the team to address any issues related to product quality and packaging.
   
5. Process Improvement:Contribute ideas to identify opportunities for process optimization within the operations workflow.
   Collaborate with the operations team to implement improvements that enhance overall efficiency.
   
6. Customer Support Collaboration:Work closely with the customer support team to address operational queries and ensure a positive customer experience.
   Learn about the crucial intersection of operations and customer satisfaction.
   
7. Data Analysis:Assist in analyzing operational data to identify trends and areas for improvement.
   Contribute to the development of reports related to order fulfillment, inventory levels, and operational performance.
   
8. Team Collaboration:Actively participate in cross-functional team meetings and collaborate with colleagues from various departments.
   Embrace opportunities for learning and growth within the operations team.
   

Qualifications:

• Currently pursuing a Diploma or Bachelor's degree in Operations Management, Supply Chain Management, Business, or a related field.
• Strong interest in the fashion industry and e-commerce operations.
• Basic understanding of operational processes and a keen willingness to learn.
• Detail-oriented with strong organizational and time management skills.
• Effective communication skills and the ability to collaborate in a team-oriented environment.
• Proactive attitude and a desire to contribute to the success of operational processes within Chello, the premier fashion online brand.

Responsibilities and Tasks

Procurement and Inventory Management:

- To perform system submission for process, equipment and/or material purchase

- To perform QA Goods Inventory management and logistics shipment of goods

Reliability Process:

- Assist in evaluate and improve processes, materials, and/or equipment

- Identify, investigate, and document process deviations.

- Solve process deviations using systematic fixing techniques.

- Solve process problems and determine the best course of action.

- Assist engineer with process developments.

- Monitor metrics associated to process capability and robustness.

- Support in development/improvement of process, equipment and/or material

- Assist Engineer in conducting experiments (DOE)

- Understand factors that impact process quality and propose solutions

- Understand process limits and capabilities (CpK) and support process improvement evaluations

- Assist in implementation of New Process and Process Changes to Operation

- Assist Engineer in maintaining operation procedures/specification

- Familiarize with reliability process procedure.

- Coordinate and conduct training/briefing for operation team on operation procedures

- Support Reliability Operation in complete daily request with compliance of JEDEC standard of Rel process

- Initiate purchase request for process, equipment and/or material

- Perform tasks associated with QA Goods Inventory

Next available intake: August 2024

Responsibilities:

• Assist in the deployment and setup of robots in field locations.
• Support the field operations team in conducting routine maintenance tasks on robotic systems. Assist in troubleshooting and resolving minor technical issues. Coordinate with technicians and engineers for complex repairs or replacements.
• Assist in robot testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly.
• Provide on-site support, perform maintenance tasks, and resolve technical issues at customer sites.
• Ensure compliance with safety regulations and protocols during field operations.

Requirements:

• Polytechnic/University undergraduates currently pursuing diploma/degree in Mechatronics, Robotics, Mechanical, Electrical, Electronics, Computer Engineering or a related field.
• Strong interest in robotics and automation technologies.
• Strong analytical and problem-solving skills.
• Motivated to work hands-on with deployed units.
• Flexibility to travel to field locations, if required.
• Strong communication skills in English (both oral and written)

Procurement and Inventory Management:

- To perform system submission for process, equipment and/or material purchase

- To perform QA Goods Inventory management and logistics shipment of goods

Reliability Process:

- Assist in evaluate and improve processes, materials, and/or equipment

- Identify, investigate, and document process deviations.

- Solve process deviations using systematic fixing techniques.

- Solve process problems and determine the best course of action.

- Assist engineer with process developments.

- Monitor metrics associated to process capability and robustness.

- Support in development/improvement of process, equipment and/or material

- Assist Engineer in conducting experiments (DOE)

- Understand factors that impact process quality and propose solutions

- Understand process limits and capabilities (CpK) and support process improvement evaluations

- Assist in implementation of New Process and Process Changes to Operation

- Assist Engineer in maintaining operation procedures/specification

- Familiarize with reliability process procedure.

- Coordinate and conduct training/briefing for operation team on operation procedures

- Support Reliability Operation in complete daily request with compliance of JEDEC standard of Rel process

- Initiate purchase request for process, equipment and/or material

- Perform tasks associated with QA Goods Inventory

As a Non-Volatile Memory QRA (NVMQRA) Managed NAND (mNAND) Qual EFA Engineer at Micron Technology, Inc., you will you will be responsible for supporting electrical failure analysis from quality and reliability trials of Micron Managed NAND products during product qualification. You will analyze the units that did not pass the required quality and reliability trials. You are expected to conduct failure analysis from qualification, evaluation and OQRM failures and report the resulting data. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. Yo

• Perform Failure Analysis (FA) of rejects from Quality and Reliability Trials
• Perform initial FA, including debug data capture and analysis
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Perform detailed fault isolation once failure has been confirmed
• Collaborate with cross-functional resources and support groups to identify root cause and corrective action
• Summarize findings and submit for Component / Firmware / Module FA
• Provide FA Diagnostic Reports to Internal Customers
• Summarize analysis at electrical and physical level at consolidated database like JIRA

Manage Communication of FA Results to Internal Teams

• Provide additional information to enable identification of root cause/corrective action
• Record FA results and usage statistics in internal tracking system
• Create and distribute FA status reports
• Maintain Knowledge of Product Drive Capabilities and Characteristics
• Stay current on latest process technology
• Reference datasheet specifications for each device

You will take part in the management of product qualification events, through participation in Product Development Team meetings (PDT) with global cross-functional teams, define qualification approaches and prescribe qualification plans through risk assessments made from insights from the PDT meetings. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. You should expect to support customers both internal and external to Micron on an on-going basis.

Responsibilities and Tasks

• Manage Micron Managed NAND products during the Product Qualification stage.
• Take part in Product Development Team (PDT) meetings.
• Ensure Managed NAND Product Qualification timelines are on track.
• Finding solutions and resolutions for problems encountered during Qualification, through reject failure analysis, problem solving and pursuing the necessary corrective action/preventive actions.
• Lead discussions with various Engineering and Quality Reliability Assurance Groups to provide innovative solutions to issues encountered during the qualification process.
• Manage and coordinate various inputs from various stakeholders in Quality Reliability; collaborating with discrete product component and package quality and reliability team for Qual plans, Product Qual Notices and Customer Reports.
• Provide general product quality and reliability expertise, to provide consultation for qualifications, audits, RMA, and customer issues.

Additional Job Description

Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when necessary. Ensures that established manufacturing inspection, sampling and statistical process control procedures are followed. May assure compliance to in-house and/or external specifications and standards, such as GMPs and ISO regulations. Evaluates and analyzes the efforts in organizing, documenting, and interpreting inspection support documents and records.

Manage Reliability evaluations for deviation management

• Determine a reliability evaluation/trials plan
• Identify and manage material for sampling
• Perform data analysis of reliability tests results and/or by conducting failure analysis
• Close out evaluation and provide feedback to stakeholders

Identify deviated material within Material Review Board (MRB)

• Take part in containment activities
• Determine a reliability evaluation/trials plan
• Identify and manage material for sampling
• Perform data analysis of reliability tests results and/or by conducting failure analysis
• Determine disposition of materials
• Close out evaluation and provide feedback to stakeholders

Manage and coordinate various inputs from various stakeholders in Quality Reliability

• Collaborate with discrete component product quality and reliability team for product reliability evaluations/trials/plans
• Collaborate with package quality and reliability team for package-related reliability evaluations/trials/plans

Manage Product Outgoing Quality and Reliability Monitoring

• Provide the plan for operations to execute for SSD product OQRM data collection
• Analyze the data from Micron Manufacturing Execution System (MES) such as MAM
• Use statistical analysis tools to provide conclusions and verify results
• Summarize the result of analyzed data through a regular OQRM metrics report

Provide Expertise, Consultation and Training

• Communicate Globally with NAND, Firmware, BUs and Engineering Groups for priority management
• Provide training to engineers and technicians within and outside of the group
• Maintain knowledge base (lessons learned) within the group for each SSD market segment
• Stay abreast of Quality and Reliability issues of Micron NAND components
• Provide consultation for audits, RMA, and customer issues

As a Network Supply Manager individual contributor, you will develop and execute a holistic strategy and be part of a global team dedicated to this function across all Assembly and Test manufacturing locations. In this role, you will partner with stakeholders to build a comprehensive view of supplier performance for continued sourcing success and improvements.

You will participate in and/or lead the development and implementation of category strategies and projects related to but not limited to supply base optimization, lead time reductions, cashflow management, cost of ownership reduction initiatives, and pricing/contract negotiations. You will also work with stakeholders and suppliers to resolve and prevent critical issues surrounding quality and delivery.

This will be done by understanding current and future needs, an analysis of market and company trends, perform and participate in the benchmarking of world-class approaches, and identify opportunities to leverage changes in processes, systems and product/services. Then prioritize and drive the implementation based upon estimating timing and level of savings captured.

Other responsibilities include ensuring department compliance to company policies and departmental procedures. You will be responsible for providing input back to leadership on the building and implementing department strategies, processes, and policy through active participation on teams and projects.

This role requires close collaboration with Category Supplier Managers, Central Engineering, Planning/Industrial Engineering, Site Engineering, Finance, Legal and other stakeholders.

• Manage procurement process for Capital, Spares and Services
• Manage Procure to Pay (P2P) process for capital, spares and services, not limited to delivery date follow up, cash flow maintenance, budgeting process, invoice reconciliation.
• Maintain on-time delivery (OTD) to meet the network capacity requirement
  
• Manage Supplier Relationship
• Act as primary point of contact for assigned suppliers
• Perform commercial supplier qualification activities to ensure the commercial development of strategic suppliers
• Maintain collaborative relationships with supplier(s) while resolving supplier performance/capability issues
• Ensure suppliers comply with Micron's code-of-conduct programs and corporate social responsibility initiatives
• Communicate key supplier management updates and decisions to multiple levels in the organization
• Provide the voice of the supply base to Micron and provide the voice of Micron to the supply base
  
• Identify and Implement Supplier-Related Savings Levers
• Utilize data and should-cost models to drive cost improvement
• Serve as the subject matter expert for suppliers sharing knowledge with key stakeholders
  
• Drive Negotiations with Suppliers for Sustaining Purchases
• Lead or participate in negotiations for contract extensions and renewals
• Coordinate with Category Supplier Manager on global negotiations or lead local/regional sourcing events / RFQ process.
• Develop a contract strategy for managed suppliers and create, negotiate, monitor, and enforce contracted terms and conditions
  
• Ensure Supplier Performance Management
• Works with suppliers for continuous improvement on Capacity and Leadtime
• Partner with the Category team and to build comprehensive view of supplier performance. Consolidates supplier performance for roll up to QBR/ASE
• Collect and relay site- specific priorities to suppliers
• Collaborate internally to drive and develop key performance measures/metrics for Strategic Suppliers and monitor supplier performance against these expectations to ensure continuous supplier improvement
  
• Identify and work on productivity improvement initiatives

Next available intake: June 2024

Responsibilities:

● Daily monitoring and compilation of robot performance and issues

● Oversee project operations and liaise with subcontractors and suppliers on project/deployment matters

● Prepare documents for purchasing order

● Handle ad-hoc duties e.g., delivery and robot transportation activation

Requirements:

● Education – Preferably Diploma and above

● Language – Strong communication skills in English (both oral and written)

Job Description

Responsibilities and Tasks

Procurement and Inventory Management:

- To perform system submission for process, equipment and/or material purchase

- To perform QA Goods Inventory management and logistics shipment of goods

Reliability Process:

- Assist in evaluate and improve processes, materials, and/or equipment

- Identify, investigate, and document process deviations.

- Solve process deviations using systematic fixing techniques.

- Solve process problems and determine the best course of action.

- Assist engineer with process developments.

- Monitor metrics associated to process capability and robustness.

- Support in development/improvement of process, equipment and/or material

- Assist Engineer in conducting experiments (DOE)

- Understand factors that impact process quality and propose solutions

- Understand process limits and capabilities (CpK) and support process improvement evaluations

- Assist in implementation of New Process and Process Changes to Operation

- Assist Engineer in maintaining operation procedures/specification

- Familiarize with reliability process procedure.

- Coordinate and conduct training/briefing for operation team on operation procedures

- Support Reliability Operation in complete daily request with compliance of JEDEC standard of Rel process

- Initiate purchase request for process, equipment and/or material

- Perform tasks associated with QA Goods Inventory

Job Requirements

- Diploma in Engineering (preferably Electric & Electronics, Mechanical or Chemical)

- Basic knowledge in semiconductor manufacturing and package reliability stresses

- 2 or more years of relevant experience in related fields will be preferred

- Fresh graduate is welcomed

- Normal Day Shift

Working Location : 990 Bendemeer Road

Job Description

As part of Global Quality, the Non-Volatile Memory Quality & Reliability (NVMQRA) Technician at Micron Technology will be responsible for the timely receipt and preparation of Non-Volatile Memory (NAND/NOR/MCP) customer returns for analysis. You will inspect and rework devices, as well as perform Bench-level and Automated Test Equipment (ATE) testing analysis. You can expect to perform test setups, determine test sequencing and recipes to increase throughput, as well as summarize and track test analysis results. In this role, you will work with the Assured Quality Level (AQL) and Test Production departments to coordinate equipment utilization and various engineering groups for test issue resolution.

Responsibilities and Tasks

Receive and Prepare Customer Returns for Analysis

• Monitor In Transit reports from Finished Goods
• Pick up RMA components from delivery sites
• Verify component part number and quantity
• Receive into Failure Analysis (FA) tracking database
• Perform visual inspection of components for anomalies or damage
• Remove components from Customer Printed Circuit Board (PCB) when necessary
• Rework device to enable testing

Perform Bench Level Testing

• Interpret customer complaint to determine first steps of electrical analysis
• Involve engineering when extensive failure details are provided
• Capture customer programmed data
• Perform basic functional check
• Summarize electrical results
• Generate Historical Data reports

Perform Automated Test Equipment (ATE) Testing

• Coordinate with AQL and Test Production for equipment utilization
• Verify for correct equipment setup before beginning testing
• Determine optimal test sequencing and temperature recipes to increase product throughput efficiencies
• Load devices according to appropriate test conditions
• Monitor progress of test flow and adjust as necessary
• Communicate and work to resolve test issues with relevant engineering groups
• Summarize and distribute electrical results to RMA engineering

Summarize and Track Analysis Results

• Execute UNIX scripts to gather relevant information
• Identify potential root causes of customer failures
• Delegate RMA cases to engineering based on available work load
• Administer issue documentation throughout the analysis process
• Disposition No Failure Analysis (No FA) material to proper area based on internal procedures
• Track Bench and ATE results in FA tracking database

Additionally, if SENIOR TECHNICIAN:

• Work on moderately difficult assignments with little instructions on daily work, perform troubleshooting of advanced problems/issues with limited guidance
• Provide guidance and coach other technician

• Lead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents are responded to in adherence to established processes
• Institute strong governance to lead and direct infrastructure operational team with standard operating procedures (SOPs) and workflows
• Ensure that existing procedures are followed and that all procedures are documented in accordance with guidelines
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience
• Identify and define service delivery risks and offer, own, and manage risk mitigation strategies
• Identify chronic operational and security issues, and ensure they are managed appropriately
• Provide overview of operational challenges, risks and opportunities to leadership team
• Manage and escalate roadblocks that may jeopardize operations, infrastructure, and SLAs
• Oversee the operational personnel’ daily tasking and serve as a mentor to provide leadership to operational personnel
• Escalate issues to leadership in a timely manner with appropriate information regarding risk, action times and root cause analysis
• Recruitment, hiring, managing, supporting and career development to infrastructure operation personnel

Requirements

• Degree in Computer Science, Information Systems, or related discipline or equivalent experience
• Minimum 5 years of relevant work experience in the security operational field. Experience with SOC environment will be ideal
• Demonstrates broad knowledge of infrastructure technologies, trends and strategy
• Provide in depth technical expertise for both tactical and operational initiatives
• Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plan.
• Strong knowledge of Information Systems Security
• Good knowledge of Windows/LINUX Operating System, Storage, Networking and Backup solutions