Overview

Do you want to lead marketing and commercial plans for one of our billion-dollar brands? The Senior Brand Manager identifies business opportunities and works with the multi-functional team to build cohesive commercial plans! You are expected to lead and collaborate with different subject matter experts to deliver end-to-end plans for the region via qualifying communication ideas, adjusting portfolio pricing and identifying shopping barriers and opportunities.

Your Team

You and other Brand Managers (each handling a brand/category) will report to the Brand Director for the Category or Business Unit. You will work extensively with colleagues from Consumer Market Knowledge, Sales, Communications, Finance etc.

What Success Looks Like

• Demonstrate positive relationship building skills in initial engagements with multi-functional teams
• Deliver Scorecard Business Targets, in line with the goals of the Business Unit
• Deliver Category growth, market penetration and gaining of New Users via Products Innovation Design
• Successful Design and Deployment of Marketing Toolkits for the Brand

Responsibilities of the role

• Identify consumers’ needs and wants for P&G’s products, and provide inputs to Research & Development and technical team to design the right package and formula to win with local consumers
• Lead consumer researches to develop qualified brand concept, benefit and claims that addresses consumers’ unmet needs
• Communicate with local market partners, stakeholders and suppliers to drive P&G business initiatives
• Lead creative agencies to develop communication ideas and execute TV copy production designed/customized for the cultural nuances of local consumers
• Develop initiatives fit-for-use toolkits (including copy, prints, digital i-banners, social & eCommerce contents, sampling trial toolkits, in-store activation and demos, etc.)
• Coordinate with R&D, Consumer Research teams to qualify the product and package through various tests.
• Craft promotion/pricing strategy and customer/distributor trade terms with the local trade team
• Work with technical team to find the best solution of supply chain to manage the product cost within affordable level

Qualifications

• A college degree (Bachelor’s or Master’s is fine, preferably with some business focus)
• This is a junior level management role with 3-5 years of brand management, consulting or consumer journey design experience or similar required
• Excellent forward-thinking, strategic and courageous leadership skills
• Strengths with strategic and analytical thinking
• An ability to drive innovation and brand growth
• Strong ability to communicate and team capabilities

Job Description

• Complete day-to-day operations of multiple funds, such as process investor subscriptions and redemptions efficiently, manage account openings and exchange membership applications, and ensure timely bill payments and documentation maintenance
• Review Net Asset Value reports from fund administrators and support annual funds audits and declarations
• Cultivate and maintain strong relationships with key partners, including brokers, fund administrators, and service providers and serve as a primary point of contact for external queries and internal stakeholders
• Take on ad-hoc projects and responsibilities as assigned by manager

Requirements

• Bachelor's degree in Finance, Accounting, or related field
• Minimum of 1-2 years of experience in fund operations or similar role
• Expertise in financial markets and comprehensive knowledge of financial statements
• Detail-oriented with excellent analytical and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Proficiency in Microsoft Office Suite and enterprise collaboration tools
• Outstanding communication and interpersonal skills

Location: Central

Working hours: 9am - 6pm (Mon-Fri)

Salary: up to $5500 + bonus incentive

As the Operations Manager, you will oversee the day-to-day operations of our centre, ensuring compliance with company standards while fostering a positive environment for both clients and team members.

Key Responsibilities:

• Maintain strong client relationships, addressing inquiries and concerns promptly.
• Implement and monitor operational systems, standards, and processes.
• Manage logistics, third-party vendors, and maintain budget compliance.
• Train and mentor team members, ensuring clear communication of daily tasks.
• Handle invoicing, collections, and petty cash management.
• Ensure a seamless process for new clients and those transitioning out.
• Promote additional services to enhance client experience.

Qualifications and Experience:

• Bachelor’s degree in Tourism Management, Business Management, or a related field.
• 3-5 years of experience in the hospitality or tourism industry, with a focus on customer relations and operations.
• Proficient in Microsoft Office and customer service management.
• Strong communication and up-selling skills.

Personal Attributes:

• Service-oriented with an eye for detail and a sense of urgency.
• Organized, effective communicator, and committed to team development.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.

Please kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to [email protected]. Your interest will be treated in strict confidence.

People Profilers Pte Ltd

DID: 6950 9738

http://www.peopleprofilers.com

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

Responsibilities:

Settlement

• Check report - "Automatic Checklist for Contra/Setoff".
• Perform contra statements printing.
• Set-Off contra gains against contra losses as per Trading Representatives' instruction.
• Reprint Trading Representatives' contra statements and place them in their respective mailboxes.
• Check all CPF revoked trades of contra set off on Sales due date.
• Check Business Done for Purchases and Sales on Foreign Markets against trade confirmations.
• Perform trade settlements for Foreign Markets.
• Monitoring of CFD trades.
• Transfer and deposit for foreign shares.

Reactivation/Reissue of Password

• To reissue Online Internet password (SL System)
• To reissue/reactivate KLSE & other foreign market password (print out pin mailers and mail out)

Requirements:

• Diploma/Bachelor's Degree in Finance.
• Proficient in MS Office Applications
• Good communication and interpersonal skills

Position Overview

The IT Security Operations Analyst role’s is to safeguard the organization’s IT systems and data. This role requires the candidate's active participation in the implementation of security policies and procedures, the monitoring and analysis of security events and the maintenance of security tools. Other responsibilities are to identify, investigate and resolve any security threats, vulnerabilities and incidents. The candidate must keep up to date with the latest security trends, have excellent communication and problem-solving skills and have a deep understanding of security principles and technologies. The individual will have a functional role in mentoring other team members and share the off-hour support responsibilities.

Responsibilities

1. Monitor, maintain, and analyze network and computers for unusual activity or suspicious behavior by reviewing information security logs.
2. Manage and resolve security Level 2 support tickets per defined SLAs
3. Investigate and analyze security incidents to determine root cause and impact.
4. Report compliance failures to management for immediate remediation.
5. Responsible for the effective management of the organization’s Crowdstrike Falcon Admin Console.

• Deploy Crowdstrike Falcon EDR detection agent on all corporate devices.
• Ensure coverage of malware detection for all managed EDR Agent capable devices.
• Migrate existing server agents from alert-only mode to blocking mode.
• Provide EDR escalation support for agents already installed

1. Assist and collaborate with the Information Security Group and coordinate with IT Infrastructure on the following:

• IT Threats and Vulnerabilities Assessments, Protection, and Remediation
• IT security patch management follow-up and reporting
• Firewall rule documentation, review, and approval
• Promote within IT Infrastructure the proper Security controls aligned with the IT Security Program
• Validate and maintain operational security documentation.

1. Continuously assess the current Security Posture and provide recommendations for remediation and prevention of security incidents.
2. Collaborate with cross-functional teams to implement security solutions and technologies.
3. Stay up to date with industry trends and emerging security threats to proactively address potential risks.
4. Assist in the deployment of new security systems.
5. Participate in security audits and assessments to ensure compliance with regulations and standards.
6. Understand the dark and deep web ecosystem.
7. Manage and support the following applications:

• Palo Alto/Firewall
• Network security (Micro-segmentation)

1. Perform other duties as required

Qualifications and Experience

• Bachelor’s degree in Cybersecurity Engineering or Computer Sciences
• Strong professional experience in information security with a focus on security operations and technical support
• Strong Experience with Palo Alto and Crowdstrike platform
• Experience with VPN, SSL and other encryption technologies
• Good knowledge of server, workstation, and Active Directory technologies that impact security controls
• Deep understanding of TCP/IP, DNS and common network services
• Experience with security frameworks and compliance requirements such as GDPR, ISO 27001, NIST 800 and PCI DSS.

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

Job Description

•Outline building orientations per elevation

• Insert building floor and unit numbers at a per defect level

• Checks for external and internal reports before compiling together with relevant reportheader

• Adding building’s rectified images need to the defect image once rectification is complete

• Gathering of building and site information (diagrams, building name and address, buildingtype and client information)

• Other adhoc task including but not limited to time stamping of images in report, defectmapping, and other QC checks

• Assist in data collection for internal inspections.

• Assist in compiling and quality control of inspection reports.

• Assist in any other project delivery and operations tasks as needed (including but not limited to): Tethered flight drone operations (as spotter) and distributing door-to-door notices informing of drone operations

• Working hours (9AM-4PM) from Monday-Friday

Work experience/Skills required:

• Resourceful and detail-orientated

• Efficient and Independent

• Proficient use of Adobe PDF and Microsoft Office

• GCE "O" level

• 2 years minium work experience

About the company
Our client is a renowned global insurance company.

About the job
You will be managing the company's cash flow, processing payments, preparing month-end closing, bank reconciliations, and audit schedules. The role also involves coordinating with banks for updates on signatories, GIRO applications, and performing User Acceptance Testing (UAT) on financial systems as needed.

Skills and experience required
Diploma in Accountancy, or any related field(s), with at least 3 years of finance operations experience ideally in the insurance industry. In order to succeed you should be meticulous, possess ability to work under tight deadlines, with the ability to work well in a team.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Product area

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Job description

In this role, you will be dedicated to delivering an exceptional experience for YouTube's valued partners and creators. You will consistently prioritize partner and creator needs. Whether resolving complex issues, providing comprehensive platform education, or facilitating channel growth, you will advocate a partner/creator-centric approach. Within a fluid, dynamic environment, you will ensure seamless, global support for partners, creators, and artists across the YouTube platform.

Qualifications

Job responsibilities

• Deliver comprehensive operational support to YouTube partners via email communication.
• Consult with cross-functional teams to optimize YouTube products and services and collaborate with Strategic Partner Managers and Partner Technology Managers to develop partner-centric business plans and growth strategies.
• Proactively drive, measure, and analyze partner performance, identifying opportunities for operational workflow optimization and process improvement.
• Utilize key metrics to assess data through both quantitative and qualitative analysis, generating actionable insights.
• Contribute to the scalability of Partner Operations team through innovative solutions, efficiency gains, and thorough root cause analysis.

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
• 2 years of experience in a technical project management or a customer-facing role.
• Ability to communicate in English and Korean fluently in order to engage with the local stakeholders.

Preferred qualifications

• Experience in project/program management or developing scalable solutions within the technology or media industry.
• Experience with the YouTube creator and partner ecosystem in Korea.
• Ability to provide constructive feedback and develop innovative solutions for scaling initiatives.
• Ability to effectively manage competing priorities and maintain organization within a fluid, dynamic environment.
• Ability to troubleshoot issues and effectively communicate technical concepts to diverse audiences.
• Excellent communication, presentation, and time management skills.

Job Description

Seeking an organized, proactive, and efficient Assistant Admin Manager to join their team. The Assistant Admin Manager will support the Manager in daily office tasks, help streamline office operations, and ensure the staff and expatriates has adequate support to work efficiently. This role requires superior management skills, and excellent communication skills.

• Responsible for corporate secretarial work.
• Assist in supervising daily operations of the organization.
• Ensure office tasks including scheduling, correspondence, and reporting are handled efficiently.
• Provide support to expatriates, including but not limited to, coordinating relocation, assisting with local registration procedures, and helping to familiarize them with local customs and practices.
• Manage office and showroom facilities to ensure a safe and comfortable work environment.
• Oversee vendor contracts and conduct negotiations to ensure cost-effective solutions.
• Assist in organising company events or conferences.
• Consider and promote activities to improve business operations.

Job Requirement

• Bachelor’s degree in business administration or relevant field.
• Knowledge in business law would be an added advantage.
• 5 years experience in an administrative role, preferably min. 1year in a managerial position.
• Experience in managing and supporting expatriates.
• Excellent organizational and multitasking abilities.
• Strong knowledge of office procedures and basic accounting principles.
• Proficient in MS Office for creating documents, spreadsheets, and presentations.
• Strong interpersonal and communication skills.
• Ability to handle confidential information.
• Team player with leadership skills.

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19322 Assistant Admin Manager (Expatriates Management, Office Operations) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

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Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

The Business Strategy & Operations organization provides business critical insights using analytics, ensures cross functional alignment of goals and execution, and helps teams drive strategic partnerships and new initiatives forward. We stay focused on aligning the highest-level company priorities with effective day-to-day operations, and help evolve early stage ideas into future-growth initiatives.

Additional job description

The Go-to-Market Operations (GTM) team ensures that Google's evolving ads business runs smoothly. The team sets the go-to-market strategy and guides execution and operations against the strategy. In this role, you will be focused on aligning the company priorities with day-to-day operations, while also helping to evolve early stage ideas into future-growth initiatives.

Qualifications

Job responsibilities

• Analyze data to support projects focused on improving processes, governance structures, and performance management systems.
• Own full components of analytics (business growth potential, headcount etc.) with limited guidance, ensuring insights are delivered on time and meet defined goals.
• Develop and deliver compelling reports and presentations that communicate progress, findings, and recommendations to senior stakeholders.
• Identify opportunities for improvement and solve problems, and demonstrate creative thinking and propose innovative solutions.
• Build partnerships across diverse teams (e.g., local, regional, and global), embodying a One Google mindset to achieve shared objectives.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory.

Preferred qualifications

• 4 years of experience in strategy consulting, business analysis, product strategy, or similar roles.
• Experience with data visualization tools, SQL and data analysis, and the ability to translate data into business insights.
• Ability to work independently, take initiative, manage projects, and build cross-functional relationships.
• Interest in business strategy, governance, and the key elements of organizations.

Marine Operations Responsibilities:

• Lead the Marine Ops Team to achieve berthing excellence for services and vessels.
• Coordinate on berthing priority for incoming vessels.
• Handle exceptions and ensure cost-effective and efficient operations.
• Engage in discussions with strategic vendors (e.g., PSA Terminals).
• Evaluate marine ops vendors’ performance.
• Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

• Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory
• Ensure sufficient EQM to support business.
• Manage depot and equipment operations effectively.
• Coordinate with EMC to meet EQM ops KPI targets.
• Evaluate depot vendors’ performance.
• Review EQM stock allocation based on depot performance.
• To initiate process improvements to align with business and customer requirements.

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

Overview

In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate and Digital Sales organization is committed to delivering the global digital scale engine for our business-- this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day. #SMCDSCareer

The Sales Excellence Manager for SMC & Digital Sales is a strategic role that enables and drives consistent Sales Excellence practices throughout the SMC Asia sales business to achieve sales objectives. The successful candidate will gain a deep understanding of the Digital Sales operating model, digital culture, and be part of a dynamic, fast-paced and quickly evolving sales organization. This position is a strategic contributor operationalizing strategy, driving growth, increasing seller productivity and driving cultural transformation.

This role will partner with the SMC Sales Directors and management team and will interface with a broad network of sales management and other key stakeholders supporting the Asia business. This person will also work closely with Sales Excellence peers supporting the Americas and EMEA.

Responsibilities

Business Partnership and Support

• Drives sales growth through account or business planning. Analyzes the outlook and leverages business insights to benchmark performance and make suggestions on current and future actions based on key drivers, opportunities, and/or risks. Supports the integration, alignment, and/or execution on the defined actions within the segment/region.
• Advises segment leads or partners, or collaborates with peers to develop segment strategy for segmentation and solution area planning. Shares feedback on proposed segmentation changes based on local business knowledge.
• As primary orchestrator of the Solution Area, partner in building Business Plan, contributes to activating sponsorship within segment leaders. Coaches managers on execution/portfolio/programmes and partners with the business on planning fundamentals, habits, and plan quality. Contributes to reinforcement and review of quality plans within the segment/region.
• Maintains and/or defines a predictable rhythm of the connection (RoC) in collaboration with peers and/or leadership. Contributes to RoC activities to enforce great discipline and ensure quality outcome delivery. Provides business insights and recommendations to effect positive changes. Identifies opportunities to streamline and improve the RoC cadence within the supported segment/region.
• Advises and contributes to sales teams on sales motions/strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plays and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.

Sales Coaching for Growth and Transformation

• Orchestrates and builds relationships with sales team on executing key priorities. Engages sales team to become more effective coaches to their sellers. Helps sales team achieve increased individual and team capability, employee satisfaction, and collaborative selling efforts. May contribute to coaching on large deal pursuit.
• Improves awareness and clarity of Corporate or TimeZone programs among sales teams and managers. Intakes and contributes to adopting plans to create new habits among sales teams or partners.
• Contributes to optimizing sales team processes and capabilities within the supported segment. Assesses customer/partner needs and applies methodologies and resources to transform seller capabilities, sales processes, and/or partner engagement processes.
• Partners with Area Transformation Leads, Area Capability Leads, and Business and Sales Operations (BSO) to remove sales roadblocks, drive utilizations of investment, increase customer/partner-facing time, and enhance seller/partner capability and effectiveness. Provides input to sales teams to anticipate and mitigate risks. Captures and integrates feedback on sales challenges or blockers. Communicates feedback to relevant teams through the appropriate channel.

Driving Sales Process Discipline

• Contributes to analytics on key revenue drivers (e.g. by channel, by product, by geo). Integrates findings from data analysis. Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers and leaders, or partners.
• Instills sales process discipline, adherence to standards and excellence in execution, or pipeline/program health. Holds sales teams accountable for solution area plan quality and completeness. Helps ensure consistency and excellence in the sales process within the segment/region. Shares best practices within their team.
• Acts as a subject matter expert to advocate and support effective and rigorous usage of common and/or new processes and tools developed for the wider business to improve internal and external communications and engagements. Consolidates input from the supported area into the feedback loop. Communicates feedback to engineer/partner teams on tools.

Supporting Executive Capacity

• Supports segment leader capacity as a senior leader. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams. Represents the segment as an internal advocate and an extension of the segment leadership.

Qualifications

Required/Minimum Qualifications

• 5+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
• OR equivalent experience.
• 7+ years of experience using data to drive business outcomes or inform business decisions.
• 7+ years of experience managing relationships with stakeholders, clients, and/or customers.

Additional or Preferred Qualifications

• Bachelor's Degree in a related field.
• 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.

#SMCDSCareer

Location: Multiple
Salary: Basic up to $2800 + Allowances
Working Hours: Based on location assigned

Job Duties:

• Oversee and be responsible for client accounts
• Identify and pursue new business opportunities to expand client base
• Maintain and service existing clients
• Manage ad-hoc staff under each account – handle each accounts’ deployment, timesheet and annual leave planning. (Including weekends)
• Roster planning. (Including weekends)
• Facilitate collaboration within their pool of staff
• Cover the receptionist or concierge role when pool of staff is down

Requirements:

• Deployment and travelling to client site (islandwide) for coverage is required
• Proficient in usage of Microsoft Office Software Suite such as Word, Excel and Outlook
• Possess effective communication and interpersonal skills
• Comfortable in working a fast pace working environment
• Able to multi-task

Additional Info:

• Monday - Friday
• Working hours as per assigned location
• Bonus + Allowance provided!
• Weekend Activation allowance provided if activated on weekends!

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

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EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Tay Hui Huang

Assistant HR Manager (Operations and Learning Development)

We are seeking a dynamic and organized Assistant HR Manager (Operations and Learning Development) to join our HR team. This role is ideal for a professional who is passionate about driving operational excellence through standardized processes, while also fostering employee growth through effective learning programs. You will be instrumental in establishing Standard Operating Procedures (SOPs) across the organization and leading initiatives that promote continuous learning and development.

Key Responsibilities:

1. Operations Management & SOP Development

• Develop and implement Standard Operating Procedures (SOPs) for company-wide HR and operational processes to ensure consistency, efficiency, and compliance.
• Collaborate with department heads to map, document, and standardize business processes.
• Continuously review and update SOPs to align with best practices and organizational changes.
• Drive initiatives to improve HR operations, ensuring optimal workflows and processes across different functions within HR and other departments.
• Coordinate with cross-functional teams to identify operational inefficiencies and recommend actionable solutions.

2. Learning & Development Strategy & Execution

• Design, implement, and oversee learning and development programs that enhance employee skills, support professional growth, and align with business goals.
• Develop onboarding, training, and leadership development programs to ensure new and existing employees are well-equipped to succeed in their roles.
• Evaluate the effectiveness of training programs using metrics and employee feedback, and continuously optimize training initiatives to align with organizational needs.
• Leverage digital learning tools and the Learning Management System (LMS) to provide flexible and scalable training solutions.
• Identify learning needs in collaboration with department heads and ensure effective learning solutions are in place to bridge skill gaps.

3. HR Analytics for Operational Efficiency & Development

• Utilize HR analytics to measure the effectiveness of L&D programs, identify skill gaps, and assess the efficiency of operational processes.
• Develop data-driven insights that contribute to the continuous improvement of HR processes and learning initiatives.
• Monitor training participation and performance metrics to provide data-backed reports to senior management.

4. Stakeholder Management & Communication

• Establish strong relationships with key stakeholders across various departments to ensure effective implementation of SOPs and training programs.
• Communicate operational updates, process changes, and learning initiatives clearly and effectively to all employees.
• Work closely with senior leadership to understand strategic business objectives and develop learning solutions that align with those goals.

5. Team Management & Development

• Provide guidance and coaching to junior HR team members to build capabilities within the team.
• Foster a culture of continuous learning within the organization, encouraging staff at all levels to participate in development programs.
• Support the HR team in maintaining high performance, ensuring consistency in operations, and developing skills to meet evolving business needs.

6. Compliance and Continuous Improvement

• Ensure that all processes and SOPs comply with internal policies and regulatory requirements.
• Drive continuous improvement initiatives that enhance HR operations and employee experience.
• Conduct regular process audits to maintain high standards of compliance and operational excellence.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Education, or a related field.
• 5+ years of experience in HR operations, learning and development, or a related HR role.
• Experience in designing and implementing company-wide SOPs.
• Strong understanding of HR operations, learning principles, and instructional design.
• Proficiency in using Learning Management Systems (LMS) and data analysis tools.
• Excellent communication, facilitation, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and influence key stakeholders.
• Proven track record in managing training programs and driving operational improvements.

Why Join Us?

• Contribute to creating a culture of operational excellence and continuous learning.
• Be part of an inclusive and supportive HR team that values innovation and efficiency.
• Opportunities for professional development and career advancement within the company.

Apply today to make an impact in optimizing HR operations and driving employee learning and development across the organisation.

An operations director oversees all operational business activities of a company to ensure that the company achieves its business objectives productively. Operations directors serve on the board of directors and play a key role in ensuring business success.

Duties of operations directors

May attend many meetings and may work evenings or weekends. Operations directors may work in large or small corporations and non-profit organisations. Here are some typical daily duties of an operations director:oversee daily work activities of operations teams

• approve or prepare operations budgets, production schedules and other reports
• meet operations team leaders to discuss issues related to production, supply chain or distribution
• manage workloads of various operations teams and delegate work as necessary to meet deadlines
• resolve operations-related work problems such as supply delay, quality control or manufacturing issues
• cultivate and maintain work relationships with suppliers and customers
• ensure adherence to workplace safety guidelines
• meet other departments to receive and provide updates on operations-related issues
• identify operations areas that need improvement and develop plans and systems to promote productivity
• provide work guidance and advice to subordinates and coach other colleagues

Essential Functions:

• To achieve smooth operations of all own and time charter vessels and provide highest quality to customers.
• Being person in charge for all operational matters on the handled ships.
• Carefully study all terms & conditions of the agreed contracts and taking care that all requirements are being followed and fulfilled.
• Voyage planning (calculating fuel consumption / cargo intake / port rotation / optimal sea route).
• Preparation of voyage orders for the ship.
• Sending agency appointments to the designated agents in the various ports.
• Coordinating cargo intake &bunker requirements together with captain of the ship.
• Appointing weather routing company to help fine-tune optimum sea route.
• Ordering bunkers which to be supplied at the designated port.
• Sending regular updates on ship’s estimated arrival / departure time to required parties (such as charterers, owners, agents).
• Supervising process of issuing freight invoices / paying & collecting hire / laytime calculations).
• Paying port disbursements and supervising finalization process.
• Approving cargo documentation and releasing same to relevant parties.
• Monitoring ship’s performance at sea.
• Arguing performance claims towards clients in case required.
• Data input into softmar and making sure all relevant information is constantly updated.
• Regular monitoring of the profit & loss calculation for each particular voyage.
• Claims handling in coordination with legal department.
• Checking finalized voyages and explaining profits & losses in detail.

Requirements

• Minimum 2 years of relevant working experience
• Reliable track record in shipping industry
• Excellent communication & social skills
• Team player
• Well organized & structured
• Ability to pay attention to detail
• Good verbal & written skills in English
• Able to work under pressure

Job Overview

To support and coordinate among Rooms Division – Housekeeping, Front Office and Engineering in ensuring the smooth operations of the Hotel.

Your duties and responsibilities include but not limited to the following:

FINANCIAL RETURNS

• To run morning reports, these include: Housekeeping Room Status Report; VIP Report; Out-of-Order Report; Arrivals; Housekeeper’s report
• Prepares daily room assignments (maid’s report) for morning shift room attendant
• Reviews message books for special requests or instructions

GUEST EXPERIENCE

• Key work order for Engineering to follow up with the maintenance job
• Informs Assistant Manager or security of any emergencies brought to Housekeeping’s attention
• Manages the room attendant audit portal
• Update registration cards in Front Office
• Update meal list in Front Office
• Coordinate with Kitchen to prepare meal for PSHN
• Assist Duty Managers to prepare key for guest arrival
• Following up with Guest request by coordinating with both Engineering and Housekeeping departments

PEOPLE

• Issues keys according to floor assignments
• Answers phone and logs all messages
• Responds to any requests from guests
• Informs supervisors of any special guest needs
• Coordinates the make-up or rush rooms with Front Desk
• Prepares and monitors room status reports for possible discrepancies
• Transmits messages from guests to Housekeeping personnel, laundry department, F& B-room service, front office and engineering
• Ensures all calls pertaining to the next day’s operation, such as personnel calling in sick, are logged in message book and keep Assistant Housekeeper and Executive Housekeeper informed

RESPONSIBLE BUSINESS

• Record and manage all Lost and Found items
• Coordinates the return of all lost and found items
• Be responsible in ensuring lost and found items are tagged and stored systematically
• Prepares the next day’s schedule based on the house count
• Calls in extra personnel when necessary
• Coordinator to relief floor supervisor, training supervisor and Housekeeping clerk when they are off or on Leave
• Checks whether all keys are in respective place
• Coordinate with outsourced labour vendors and prepare monthly attendance report (Housekeeping and Engineering)
• Prepare vendors’ invoices to submit to Finance Department
• Assist in keeping track of the IHG Crisis Management Calendar checklist on Global Evaluation Manager (GEM)
• Assist in documenting audit files
• Raise purchase orders
• Handle IHG Green Engage data entry
• Assist on report making and monthly submissions
• To ensure all Housekeeping & Engineering supplies at the desired par
• Ensures accurate update of room status in the System and investigate discrepancy (if any)
• Maintains key control and follows established key control procedure
• Monitors linen runner activities and productivity

What we need from You

This role has the key responsibility for the Rooms Division. Reporting to the Executive Housekeeper in supporting the Housekeeping, Front Office and Engineering team respectively in Singapore’s leading select service hotel.

• Minimum Diploma Business or Secretarial study
• 1 years’ related experience of secretarial experience, or an equivalent combination of education and experience
• Great communication skills
• A positive and keen to learn attitude
• Must be proficient in written and spoken English and with good communication skills

We are looking to hire an Operations Assistant. Starting pay: S$2,000 ~ S$3,000. 5.5 days work week. Only Singaporeans/PR may apply. Min qualification: O levels. Job description : Answer phone calls from hotel guest, reply emails, checking in hotel guest on site, supervising cleaners, managing guest expections, etc. This is not an office job and requires you to travel between our hotels across Singapore.

Responsibilties:

· Responsible for daily trade operations which encompass end-to-end order processing and delivery.

· Collaborate with internal teams and external partners to ensure the smooth execution of contracts and deliveries.

· Ensuring compliance with trade regulations and optimizing efficiency in order processing.

· Maintain accurate and up-to-date records of contracts, deliveries, and transactions, ensuring all documentation meets internal and regulatory standards.

Requirements:

· Minimum Diploma/Degree

· Highly detailed and meticulous

· Proficient in Microsoft Excel

· Fresh graduates are welcome to apply

The Technical Lead will be responsible for smooth functioning of all technical operations. Besides, you will be coordinating with the Project Manager in reviewing timelines and deliverables.

The tech lead role also requires you to support ongoing projects. Furthermore, you will be responsible for working closely with the technical team members and supporting the operations. You will be playing an important role in audits and system modifications along with the team.

Responsibilities:

• Well versed with Data Center Technologies , Experience of managing Data Center Operations
• Lead and manage a team of software engineers, providing technical direction and guidance for development projects
• Oversee technical project plans and timelines, ensuring projects are completed on time and on budget
• Work closely with other departments, such as product management, customer support, and marketing, to ensure all technical requirements are met
• Provide technical expertise and guidance to ensure quality standards are met
• Research, evaluate, and recommend new technologies, processes and tools to enhance development capabilities
• Analyze customer requirements and develop technical solutions to meet customer needs
• Develop and document technical processes and procedures
• Should have strong understanding(SME/L3 +) on atleast 2 sets of technologies in Wintel, Virtualization, RHEL & UNIX), Network, Storage/backup , and understanding of other technologies
• Strong understanding ITIL. Service Acceptance
• Acts Single point of contact and drive in case of Escalation / P1/P2/ RCA discussion
• Ability to Manage various technical towers irrespective of technology
• Ensures new services are introduced in standard way& accepted into service
• Primary point of contact for the Delivery, responsible for building and nurturing strong technical know-how
• Understands SLA/OLA/Vendor Management
• Identifying gaps and work towards Operational/Technical Excellence
• Improving Technical service Delivery by way of Automation and/or Transformation
• Ability to Lead service delivery with the standard agreed processes/SOPs to deliver contracted service commitments
• Acts as a bridge between the Delivery , DU and the service delivery teams, Leadership and ground level team
• Participates in internal & external audits as required and presents information on quality & process adherence
• Ensures that delivery teams take corrective & preventive actions based on the audit & compliance findings
• Responsible to work with Project Managers (managing IT projects within the Managed Services framework) to ensure delivery and support
• Works with the delivery teams , leadership and helps them to identify risks & issues, document the risks, their impact, mitigation actions and contingency plan
• Understand KPI/KRA , Control Mechanism
• Deep understanding of Technical analysis irrespective of technology tower/domain

Requirements and skills:

• Over 7 years of Technical Delivery experience, IT operations environment, and overall, more than 10 Years of Experience.
• Proven experience managing IT infrastructure projects, including virtualization, networking, and hypervisor technologies.
• Strong working knowledge of Microsoft Windows, Linux, Unix, and VMware..
• Ability to work collaboratively with cross-functional teams and stakeholders at all levels of the organization.
• Strong analytical, troubleshooting and problem-solving skills
• Excellent verbal and written communication skills
• Able to work independently and as part of a team.
• Able to multi-task and prioritize tasks effectively.
• Strong organizational and project management skills

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

Reporting to the Fleet Operations Manager, you will plan, manage, and track tasks assigned to our mid shift (4PM to 1AM) fleet operations team, partners, and vendors. The tasks will comprise vehicle maintenance and vehicle movement, as well as inventory management responsibilities. Your primary mission will be to keep the GetGo fleet operational and in good condition for our users. You will also be responsible for the development and nurturing of a high performing Fleet Operations Team (Mid) that is able to deliver the required business targets.

Day to Day Activities

• Plan, document, and communicate daily duties for the Fleet Operations Team (Mid)
• Conduct service audits and support both internal and external teams through training and briefings to control quality of jobs completed
• Prepare shift reports to ensure that assigned tasks are completed within a given time frame in accordance with the agreed service level agreement (SLA)
• Coordinate business critical operations such as accidents and vehicle breakdowns through cross-departmental liaising
• Ensure all data captured in various tracking systems are up to date and accurate and where required, rectify data that does not tally
• Consolidate and provide feedback to support recommendations to improve operational efficiency and quality
• Manage and coach a team of individuals to achieve the required business targets
• Support the wider Fleet Operations Team in administrative duties
• Perform other duties or tasks as required by the team

Who We Are Looking For

• Minimum three (3) years of experience leading a ground operations team in the logistic, automotive, aviation, maritime, or government sector
• Familiar with Singapore roads
• Driven and energetic team player, meticulous, responsible, and punctual
• Must possess a valid Class 3/3A driving license and be comfortable driving various types of vehicles (e.g. Sedan, MPV, SUV, Van etc.)
• Strong knowledge of Microsoft Excel and/or Google Sheet is required
• Excellent communication and interpersonal skills
• Comfortable working on weekends and public holidays

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong personal alignment with our GetGo Values:

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!