Distributor/ Channel Management:

• Create the strategy and lead the execution of sales for all distributor led markets. This includes working closely to develop annual business forecasts and marketing plans and support the partners in the smooth execution of these plans
• Manage distribution partners in Hong Kong, Philippines, Thailand, Malaysia, Brunei. This includes day-to-day performance of existing partners, and developing strategies to improve their sales and revenue.
• Identify and onboard new channel partners for Indonesia, Vietnam and Cambodia
• Lead commercial contracts with potential channel partners to mitigate any risks and exposures
• Develop and identify market size and potential for the Guardant portfolio of tests in these markets
• Provide support and training to existing and new distribution partners

Sales Operations:

• Lead business analytics and support the Oncology Sales Lead for AMEA as well as the Vice President Commercial for AMEA to make strategic and tactical business decisions on a weekly, monthly and annual basis
• Create robust analytics for month-to-date, year-to-date as longitudinal analysis over the past 5-10 years of the business to understand

1. Sales trend and growth YoY as well as QoQ for each product and tumor type
2. Ordering data to inform prescriber trends and segmentation
3. Turn around time and other crucial operation metrics that are essential to ensure quality of service to the customers
4. Country vise split of sales, product and tumor type to help prioritise and allocate budgets to the right countries
5. Identify KPIs that help in improving business performance and in maximizing business impact
6. Make these recommendations to commercial and country heads to ensure that the strategy and action planning are data driven

• Maximize the use of visualization tools, such as Tableau, to develop dashboard while providing recommendations on reports’ optimization and automatization
• Lead SalesForce usage for the commercial team and help with the transition to Veeva for the Sales team for all sales related activities, analytics and other data sets
• Attend priority industry events and conferences to build relationships and promote the company
• Keep up with industry trends, regulations, and market dynamics; recommend improvements and enhancements to maintain a competitive edge
• In partnership with Management team, develop the go to market strategy for the given year across all markets as well as lead the long range plan for the commercial organization across AMEA
• Increase the efficiency and productivity of all sales representatives through monthly reports on sales calls versus prescriptions generated

Experience/ skills requirement:

• Language skills: proficiency in English, Mandarin, Japanese and other languages as the person will deal across the AMEA region
• Prior working experience in multinational corporation for healthcare or oncology preferred. Experience in the precision oncology diagnostics space an added advantage.
• Prior healthcare sales experience in a country within AMEA and account management with proven track records
• Analysis skills and strategic thinking with the ability to translate data into actionable insights; with hands-on usage of visualizing/presenting data (e.g. Power BI, etc.)
• IT skills in Excel, PowerPoint, Salesforce, and advanced analytics tools
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders
• Qualifications: Masters degree in Business or Science required

Overview

The successful applicant will be a core member of the sales operations management team. The individual willl be responsible for shipping arrangements, sales recognition, preparation of shipping documentations and other administrative support for our customers in ASEAN and the South Asian region.

Responsibilities

1. Executing obligations as required in contracts, including but not limited to the following:

a) Ensure all information is accurate after a shipment task is assigned by order processing team.

b) Issuing pick-and-pack instructions to warehouse.

c) Reserving carrier with freight forwarder upon receiving packing list details.

d) Preparing draft documents for confirmation by the customer.

e) Preparing other relevant documents based on contract terms.

f) Verifying the details in Letter of Credit.

g) Submitting bank documentation for negotiation.

h) Processing sales recognition upon receiving complete installation report from customers.

i) Alerting shipment delays and arranging alternative delivery dates whenever required.

j) Monitoring and following up on packing and shipment.

2. Other duties as assigned.

Requirements

1. Diploma in Business Administration or equivalent

2. At least two years of experience working in shipping documentation preferred.

3. Enthusiastic fresh graduates with a passion for a career in supply chain management are encouraged to apply.

4. Possession of excellent organization skills.

5. Good communication and interpersonal skill are highly desirable.

6. Good grasp of MS Office 365 tools such as Outlook, Teams, Sharepoint, Words, Excel.

We regret that only shortlisted applicants will be contacted.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• You get to work primarily in 1 of our 25 hotels in Singapore
• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

Front Desk:

• Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
• Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
• Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
• Accounting and maintaining an accurate cash float.

Housekeeping:

• Housekeeping of hotel rooms
• Maintain cleanliness of the hotel;
• Ensure that the condition of fixtures, fittings and building components are well-maintained

Job Requirements:

• Passionate individuals who love customer service
• Communicate fluently in English
• Independent and work well in a team
• Work on weekends and public holidays
• Work day shifts and night shifts

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Develop and implement strategic plans, goals, and objectives for operational excellence and organizational growth
• Collaborate with senior management to define operational priorities, allocate resources, and establish performance metrics and KPIs
• Conduct regular assessments of operational processes, identify areas for improvement, and recommend innovative solutions to enhance efficiency and effectiveness
• Streamline and standardize operational processes and workflows to increase productivity, reduce costs, and minimize errors and inefficiencies
• Implement best practices, standards, and policies to ensure consistency, compliance, and quality across all operational activities
• Lead cross-functional projects and initiatives to drive process improvements, optimize resource allocation, and achieve operational excellence
• Track progress against operational goals and objectives, making adjustments and course corrections as needed to ensure targets are met or exceeded

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

Wiz Technologies is looking for Operations Manager to oversee and coordinate our organisation’s operations.

Role and Responsibilities

• Oversee the daily operations to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise
• Manage IT vendors, contracts and service level agreements and perform vendor risk assessments
• Ensuring all operations are carried on in an appropriate, cost-effective way
• Improving operational management systems, processes and best practices
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve organization effectiveness and efficiencies
• Ensure data is handled, transferred or processed according to legal and company guidelines

Qualification and Requirements

• Bachelor’s degree from an accredited college or university with a major in Information Technology, Computer Science or a related field
• At least 5 years of relevant professional experience in the IT field
• Strong technical knowledge of network and server operating system
• Experience in budgeting and forecasting
• Excellent communication skills
• Leadership and organizational skills
• Problem-solving aptitude

WIZTECH is looking for Operation Executive to assist in daily business operation requirements, we are looking for a candidate who is willing to learn and guidance will be provided for the right candidate.

Role and Responsibilities

1. Sales Support:

• Support Sales Team in the Orders processing, converting of Quotation to Sales Order, and Purchase Orders.
• Maintain and tracking of all maintenance contracts and work with the sales team on maintenance contracts renewal.

2. Purchase Order Management:

• Create and manage purchase orders creation, tracking and review open POs.
• Maintain records of goods received and ordered.

3. Supplier Relations:

• Update supplier information, including qualifications and delivery times.
• Liaison with suppliers for pricing, availability of stocks, delivery date and other inquiries.

4. Inventory Control:

• Maintain inventory/stock levels with proper recording of new purchases, returns and loans
• Maintaining accurate Software/Hardware Inventory and ensuring timely service reporting.

5. Administrative and Documentation:

• Monthly report generation for customers.
• Support the Operations Manager to undertake other administrative duties as required.

Qualification and Requirements

• Proficiency in Microsoft Office. (especially in Excel, and PowerPoint)
• Candidate(s) with IT/SAP knowledge is an added advantage.
• Fast learner and attention to detail.
• Willing to learn and have a positive attitude.
• Team player but also able to work independently under minimal supervision
• Minimum Diploma in related discipline.
• Minimum of 1 years of experience in Procurement/Logistics.
• Fresh Diploma graduates in Business/Accountancy are encouraged to apply.

Responsibilities

• Assist in delivery arrangements and carry heavy loads
• Set up, decorate, and prepare catering areas according to specific directions and layout plans established by the manager/customer
• Build and maintain good working relationship with clients and serve the food with a positive and courteous demeanour
• Clean and sanitise all equipment, utensils, dining ware, linens, serving ware, and work areas
• Restock clean equipment, utensils, and equipment to proper storage areas noting any damages and items to be replaced
• Organise and prepare clean equipment, utensils, and equipment for catering events
• Understand and comply with mandatory hygiene standards and requirements
• Coordinate with sales personnel on customer issue during delivery
• To collect cash and check from customer upon delivery for COD order
• Any other duties and tasks in the area assigned by the manager or supervisor

Requirements

• Basic knowledge of F&B will be advantageous
• Good communication and interpersonal skills
• Able to read and write simple English
• Ability to work in a fast-paced environment
• Flexibility, punctuality, teamwork and Cleanliness
• Ready to work varied shifts, including weekends and holidays
• Passionate, strong organizational skills and a positive attitude

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

ASSISTANT OPERATIONS EXECUTIVE 1

PILOTAGE SERVICES DEPARTMENT

(MISSION COMMAND CENTRE)

PSA MARINE (PTE) LTD

[This is a full-time permanent role.]

Keen to be part of the team that provides essential maritime services to the Port of Singapore, the world's busiest container transhipment hub?

Assistant Operations Executives play a crucial role in providing excellent service levels and deploying marine resources within Singapore waters!

• Take leadership in the planning and deployment of pilotage, harbour towage and waterboat resource to support 24/7 operations of the busiest port in the world;
• Uphold the efficiency of company’s services which is part of Singapore maritime ecosystem;
• Directly communicate with vessels to coordinate arrival and service timings; and
• Attend to all customer queries and request new orders, amendments and cancellations.

The successful candidate shall preferably:-

• Possess at least a Diploma or equivalent;
• Have good communication and interpersonal skills;
• Be able to remain calm and make logical decisions under stress and emergency circumstances;
• Candidates with prior experience in operations planning will be considered favourably; and
• Be willing to perform overnight shift work

Summary

You will be responsible to coordinate the recording of program content for beIN Sports channels. Being an integral member of the Media Operations team, you are the key frontline representative to coordinate with the play-out partner and content providers with the objective of consistently achieving the best possible content on air.

Key Responsibilities

• Manage and coordinate content recording for the channels within stipulated timelines.
• Liaise with internal and external stakeholders such as play-out partner and content providers for smooth delivery of content, whilst maintaining the highest level of customer care.
• Perform quality check and update of programs into the scheduling system.
• Coordinate and monitor the captioning requirements of the channels in applicable markets.
• Trouble-shoot and minimize impact in cases of unforeseen circumstances not limited to extension and cancellation of events, as well as transmission issues.
• Document quality standards, system anomalies, operational procedures and reference materials.
• Optimize and seek efficiencies in workflow and resource utilization with internal and external stakeholders.
• Uphold service delivery standards to achieve accuracy, consistency, and excellence.

Requirements

• At least 1 year of experience in a Media Operations role. Those with no experience are also welcome to apply.
• Good understanding and experience in satellite booking coordination or broadcast transmission.
• Passionate about sports entertainment and media industry.
• Meticulous and equipped with strong time management skills.
• Strong problem-solving and creative resolution skills.
• Good verbal and written communication skills in English.
• Well-honed interpersonal skills to manage various situations.
• Proficiency with Microsoft Office, and ability to adapt to new business management software.
• Ability to multi-task under tight timelines and pressure.
• Equally effective as an independent individual and team environment.

§ Minimum 2-3 years of working experience in sales/operations related jobs

§ Good written and verbal communication skills, with a high level of attention to detail.

§ Strong interpersonal skills, ability to develop relationships and communicate with customers & management

§ Good in documentation, coordination, and analytical skills

§ Energetic, well groomed, sales and customer service oriented

§ Usage of Microsoft Word, Excel, Power Point and Basic Photoshop

About the Opportunity

We are seeking passionate and responsible individual who likes to play a part in digitalising Healthcare to join the operations team.

Work Location: Clementi Block 325 (My Family Clinic, Clementi 325).

What You'll Be Doing

• Perform day-to-day operational activities, including packing medications that are prescribed by our Telemedicine Doctors accurately and arranging deliveries of medications to patients.
• Work closely with our contact centre and operations team, and deliveries partners to ensure that the medications are delivered smoothly and timely.
• Work closely with our Telemedicine Doctors on patient’s enquiries.
• Handle patient’s enquiries and feedback and provide service recovery when necessary.
• Ensure accurate and prompt claims submissions to Government agencies and corporate partners.
• Manage inventory and replenish of medications and consumable items.

What We Are Looking for

• Preferably Junior Level specialized in Healthcare - Nurse/Medical Support & Assistant or equivalent.
• Able to work in shift and weekends according to roster based on Clinic operating hours.
• Familiar with medication with prior experience in a Pharmacy/Clinic setting.
• Highly motivated with the ability to work independently as well as in a team environment.
• Meticulous, organised, and have a strong customer centric mindset.
• Excellent communication and interpersonal skills.
• Good computer literacy skills.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Beauty Advisor Responsibilities:

• Consulting with clients to determine their skin type, skincare concerns, and style preferences.
• Recommending products that fit the client's needs, preferences, and budget, and plaining how the products work.
• Responding to customer questions and complaints.
• Making sales, processing returns, and maintaining a balanced cash register.
• Planning and taking part in store events.
• Designing and maintaining attractive displays and managing inventory.
• Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships.
• Familiar with operating facial , Body therapy with or with equipment like : MIR , CPL , Oxygen equipment and other all equipment in outlet.

Beauty Advisor Requirements:

• Extensive and up-to-date knowledge of beauty trends, skincare products, and cosmetics.
• A passion for the beauty industry.
• Experience in sales, retail, or related field may be preferred.
• Excellent customer service and sales abilities.
• Strong communication and interpersonal skills.
• Good analytical and problem solving skills.
• A friendly personality and professional appearance.

Job Description

• Manage the day-to-day operations pertaining to the areas of cleaning within the clients’ facilities.
• Provide support during events and the special occasions that require additional attention in terms of cleaning management
• Coordinate with Operations Director, Supervisor and Client to ensure quality service delivery
• Ensure cleaning teams adhere to safety measures during the cleaning operation
• Assist in budget planning for cleaning operations
• Compile and analyse relevant data to propose recommendations for cleaning process improvement
• Assist in development and review of operations plan to improve work procedures and quality service delivery
• Maintain stock and inventory
• Implement maintenance schedules for tools and equipment
• Facilitate effective work processions
• Assist in resolving existing contract conflicts
• Report potential risks on contractual changes to the management
• Guide teams to respond to major incidents and emergencies

Job Requirements

• Minimum of 3 years’ experience in Operations.
• Experience in a Facilities Management / Cleaning industry is an added advantage
• Proven track record in customer service;
• Bi-lingual in English and one other major language
• Excellent communication and interpersonal skills;
• Hands-on and a positive attitude;
• Technically independent with good initiative
• Class 3 driving licence

Job Description

• Coordinate with Operations Director, Supervisor and Client to ensure quality service delivery

• Ensure cleaning teams adhere to safety measures during the cleaning operation

• Assist in budget planning for cleaning operations

• Compile and analyse relevant data to propose recommendations for cleaning process improvement

• Assist in development and review of operations plan to improve work procedures and quality service delivery

• Maintain stock and inventory

• Implement maintenance schedules for tools and equipment

• Facilitate effective work processions

• Assist in resolving existing contract conflicts

• Report potential risks on contractual changes to the management

• Guide teams to respond to major incidents and emergencies

Job Requirements

• Minimum of 3 years’ experience in Operations. Experience in a cleaning industry is an added advantage

• Proven track record in customer service;

• Bi-lingual in English and one other major language

• Excellent communication and interpersonal skills;

• Hands-on and a positive attitude;

• Technically independent with good initiative

• Class 3 driving licence

Working Location: Central

Working hours: 10am to 6pm (Monday to Friday)

Your role:

• Assist the Manager in daily management
• Overlooking the daily functions of the business
• Creating short and long-term operational goals
• Cooperate with different departments
• Familiarize with all departments’ operations
• Suggesting improvements needed in different operations
• Maintaining a healthy relationship with clients and stakeholders
• Communicating with executives and upper management regularly
• Any other duties as assigned

Requirements

• Minimum Diploma and above
• Prior experience in the marketing field will be an advantage
• Results-oriented, ambitious and positive working attitude

EA Reg Number: R2094147

EA License Number: 22C1278

As a Data A&I Director, you will be a business leader and you'll be able to transform and enable better decision-making through the usage of advanced analytics. You will be expected to work with the leadership team and function leaders to drive insights into actions that improve our company business results.

Are you passionate about analytics? We want your ability to connect and explore large data-sets, build predictive and descriptive models, and translate insights into business improving action are critical skills that we are looking for our work.

You will go deep, using artificial intelligence, data visualization, and analytic tools to unlock business building insights in our mountains of data. You should be proficient at demonstrating such technologies for solving ad hoc business problems, innovating on potential future solutions, and working with technology partners to translate your innovations into robust, scaled, analytic solutions.

So just you know, for this role you'll have to:

• Be creative and committed problem-solver using Big Data and Advanced analytics skill alongside leadership and direct engagement of business leaders.
• Lead the data analytics team in company, competition trend analysis.
• Design research and analytic frameworks in the context of overall project objectives such as media effectiveness, consumer engagement, business model, optimization, etc.
• Execute research and analytics, including data sources identification, processing, algorithm development, turning insights into actionable recommendation and drive actions to business value creation.
• Collaborate actively and effectively with other functions senior management to accomplish project objectives.
• Lead analytic capability building program.

Job Requirements

• Min Bachelor’s in Data Analytics or Quantitative field like Computer Science, Systems engineering
• Minimum 8-10 years of solid experience in Business analysis and trend understanding.
• Demonstrate leadership in applying analytic techniques to deliver actionable insights from data.
• You will need strong written and verbal communication skills to influence others to take action.
• You should demonstrate the ability to handle multiple priorities.
• Collaborate within diverse organizations and teams and lead Data Analytics team.
• Having experience doing probabilistic modelling, expert on using R/Phyton/Knime.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

As a Data A&I, you will be a business leader and you'll be able to transform and enable better decision-making through the usage of advanced analytics. To be successful you should look forward to be an effective communicator to drive insights into actions that improve our company business results.

Are you passionate about analytics? We want your ability to connect and explore large data-sets, build predictive and descriptive models, and translate insights into business improving action are critical skills that we are looking for our work.

You will go deep, using artificial intelligence, data visualization, and analytic tools to unlock business building insights in our mountains of data. You should be proficient at demonstrating such technologies for solving ad hoc business problems, innovating on potential future solutions, and working with technology partners to translate your innovations into robust, scaled, analytic solutions.

So just you know, for this role you'll have to:

• Be creative and committed problem-solver using Big Data and Advanced analytics skill alongside leadership and direct engagement of business leaders.
• Design research and analytic frameworks in the context of overall project objectives such as media effectiveness, consumer engagement, business model, optimization, etc.
• Execute research and analytics, including data sources identification, processing, algorithm development, turning insights into actionable recommendation and drive actions to business value creation.
• Collaborate actively and effectively with other functions partners and senior management to accomplish project objectives.
• Participate in and lead analytic capability building program.

Job Requirements

• Min Bachelor’s in Data Analytics or Quantitative field like Computer Science, Systems engineering
• Minimum 4 years of solid experience in Business analysis.
• Demonstrate leadership in applying analytic techniques to deliver actionable insights from data.
• You will need strong written and verbal communication skills to influence others to take action.
• You should demonstrate the ability to handle multiple priorities.
• Collaborate within diverse organizations and teams.
• Having experience doing probabilistic modelling, know how to use R/Phyton/Knime, Spotfire.

About us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

Responsibilities

• Transportation of paperwork, goods and material
• Support store operations
• Receive and review orders during project mobilisation and demobilisation
• Support in ad hoc support in company implementation (e.g. Biometric Registration)
• Inspect and monitor quality standards of cleaning chemical, equipment / tools
• Perform asset tagging to ensure accountability of equipment
• Stock Checking to ensure that there is no over-ordering and ensure proper housekeeping
• Prepare inspection finding reports and communicate with internal staff / vendors on any faults, and follow up to ensure rectification
• Ensure ISO/QEHS Compliance for QC matters
• Any ad-hoc assignments

Requirements

• Valid Singapore Class 3 Driving Licence
• Minimum 2 years of experience in similar capacity
• Good communication and organisational skills
• Basic computer and report writing skills.
• Good time management and planning skills
• Hands-On Physical work required
• Driving company lorry (manual)
• Working hours: 8am to 8pm (Monday to Saturday)

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. RegASK is currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title:
Revenue Operations

We are seeking a highly skilled Revenue Operations to join our team. As a Revenue Operations, you will be revolve around supporting the sales team, optimizing sales processes, and ensuring the efficiency and effectiveness of the company's sales effort.

Key Responsibilities:

Sales Reporting:

• Develop and maintain sales performance reports and dashboards. Monitor key performance indicators (KPIs) and provide regular updates to the sales team and management.

Sales Process Optimization:

• Streamline and improve sales processes to maximize efficiency and productivity. Identify bottlenecks and implement solutions to enhance the sales cycle.

Data Analysis:

• Analyze sales data and metrics to identify trends, opportunities, and challenges. Provide insights and recommendations to drive sales growth and strategy.

Sales Tools and Technology:

• Manage and optimize the use of sales tools, CRM systems, and other technology to enhance sales productivity and effectiveness.

Sales Compensation Management:

• Monitor and track the sales compensation plan, ensuring it aligns with company objectives and motivates the sales team.

Customer Relationship Management:

• Assist in managing and maintaining positive customer relationships, including resolving issues and providing support as needed.

Requirements:

• Bachelor's degree in business, marketing, or a related field (or equivalent experience).
• Previous experience in sales operations, sales support, or related roles.
• Strong knowledge of sales best practices and industry trends.
• Strong analytical and data interpretation skills.
• Proficiency in CRM software and sales tools (Salesforce & Hubspot)
• Excellent communication and teamwork skills.
• Ability to think critically and strategically.
• 2-3 years Salesforce experience preferred
• Business Operations experience is a plus
• Salesforce Administrator Certification - Heavily preferred

How to Apply:
If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Revenue Operations role, please submit your resume accordingly.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

The Product Operations team for Marketplace is responsible for evaluating and ensuring the usability and effectiveness of the Marketplace product. This role involves conducting various tests, analysing user interactions, reviewing user journey, and providing valuable feedback to improve the overall user experience.

The Product Operations Analyst will collaborate closely with Product Managers to identify and address any usability issues, enhance the Product's functionality, optimise user satisfaction, eventually leading to better product performance

Job Description

• Conduct comprehensive product testing of the marketplace system to assess its performance and identify areas for improvement
• Design and execute test cases, scenarios, and user flows to evaluate the product's functionality, responsiveness, and accuracy
• Analyse user interactions and behavior by reviewing user journey to identify patterns, pain points, and opportunities for enhancement
• Collaborate with the Product Managers to provide actionable feedback and recommendations for optimising the user experience
• Collaborate with stakeholders to define user requirements and ensure the product aligns with user needs and expectations
• Document and maintain detailed records of test results, issues, and improvement suggestions
• Provide support and guidance to the development team in implementing user experience enhancements
• Assist in training and guiding end-users in effectively utilizing the product

Requirement

• Bachelor's degree in technology or quantitative field
• Bilingual in English and Vietnamese to work on Vietnam market as job scope is on product features for Vietnam market
• Good analytical and problem-solving skills, with a keen eye for detail
• Strong communication skills, both verbal and written, with the ability to articulate complex concepts to technical and non-technical stakeholders
• Ability to work collaboratively in a cross-functional team environment
• Experience in Product Operations or a similar role
• Knowledge in usability testing tools and techniques is a plus

The Product Operations team for Marketplace is responsible for evaluating and ensuring the usability and effectiveness of the Marketplace product. This role involves conducting various tests, analysing user interactions, reviewing user journey, and providing valuable feedback to improve the overall user experience.

The Product Operations Analyst will collaborate closely with Product Managers to identify and address any usability issues, enhance the Product's functionality, optimise user satisfaction, eventually leading to better product performance.

Job Responsibility

• Conduct comprehensive product testing of the marketplace system to assess its performance and identify areas for improvement
• Design and execute test cases, scenarios, and user flows to evaluate the product's functionality, responsiveness, and accuracy
• Analyse user interactions and behavior by reviewing user journey to identify patterns, pain points, and opportunities for enhancement
• Collaborate with the Product Managers to provide actionable feedback and recommendations for optimising the user experience
• Collaborate with stakeholders to define user requirements and ensure the product aligns with user needs and expectations
• Document and maintain detailed records of test results, issues, and improvement suggestions
• Provide support and guidance to the development team in implementing user experience enhancements
• Assist in training and guiding end-users in effectively utilizing the product

Requirement

• Bachelor's degree in technology or quantitative field
• Bilingual in English and Portuguese to work on Brazil market as job scope is on product features for Brazil market
• Good analytical and problem-solving skills, with a keen eye for detail
• Strong communication skills, both verbal and written, with the ability to articulate complex concepts to technical and non-technical stakeholders
• Ability to work collaboratively in a cross-functional team environment
• Experience in Product Operations or a similar role
• Knowledge in usability testing tools and techniques is a plus

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Assist WAREHOUSE Manage inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

Assist WAREHOUSE Manage inclusive of technical stock, provisions and warehouse admin teams.

Supervise and guide warehouse staff to ensure they fulfil their roles and responsibilities properly and in a timely manner.

Take ownership of warehouse-related projects such as AGV and VLM, and ensure they are carried out and completed as per Company requirements.

Come up with initiatives to help warehouse improve operational effectiveness and cost-effectiveness, such as reducing overtime costs and packing material costs.

Ensure safety precautions are observed and carried out at all times.

Maintain warehouse area cleanliness and tidiness at all times.

Any other related jobs and assignments as and when assigned to you.

The Senior Network Operations Engineer is an Operations role whom will focus on SLA driven Level 3 Incident Management which encompasses responding and resolution of Network, Wireless, Security Infra related issues. The position will be a critical member of the Operations team whom are the higher level and Sev 1 n 2 escalations to diagnose and troubleshoot fault incidents. This role will work directly with customers to gather the fault symptoms and provide the resolution or work around and share best practices, make recommendations, document the issues, provide root cause incident reports. The job scope includes extensive support to client network support team to perform activities in network health check, wireless testing, user issues, break fix, preparing Incident root cause reports.

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up to date software.
• Troubleshoot production issues and network problems to fix any user related issues and work with principal vendors and customer to provide the resolution with in the proposed timelines.
• Field engineer responsible for handling support issues on Enterprise Networking Platforms and Solutions related to Routing, Switching, Wireless, NAC, Security. Includes Vendors such as Cisco / Aruba / Fortinet / Riverbed / Palo Alto / F5 etc
• Under take escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 3 on site troubleshooting and hardware field replacement works for Enterprise Networking Solutions.
• Be part of a team of engineers that performs 24 hours standby duties on a rotational basis.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you
• Work closely with various team of engineers for troubleshooting in relation to Enterprise Networking incidents.

Qualifications:

• Minimum 5 years of relevant experiences in network operations including network, wireless, security technologies.
• Hands on experience in fixing user issues in production environment is essential
• CCNA/CCNP/CCIE certified plus any other networking certifications preferred
• Strong understanding about Enterprise Networking Solutions such as VSS,
• VPC, Multicast , MPLS etc..
• Ability in performing local / remote IOS upgrades on different products and RMAs for faulty devices in production

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf