• Supervises daily and monthly planned periodic works allocated to an area.
• Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.
• To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services
• Carry out regular inspections to the building and its facilities to maintain a high service delivery level
• Planning of work schedules and deployment of manpower
• To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments
• To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards
• To train new/existing employees and recommend disciplinary actions where applicable.
• To handle all customers’ feedback
• To ensure good safety practices in the course of work.
• Provide a high standard of hygiene and cleanliness within the assigned area
• Manage work execution and performance of junior staff.
• Provide adequate training and coach staff to meet the required contractual standards.
• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
• Implement and recommend operation plans to improve work processes and service quality for the organization
• Must need to work on Weekends and public holidays
• Supervises and guide the cleaners assigned to an area.
• Follows-up with work instructions given by the Executive related to the cleanliness of an area.
• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

• Supervises daily and monthly planned periodic works allocated to an area.
• Reports in a timely manner all defects, cleaners’ attendance and completion of all duties assigned.
• To troubleshoot maintenance services failures; handling repair and maintenance work, e.g. air-conditioning, lighting, electrical and plumping services
• Carry out regular inspections to the building and its facilities to maintain a high service delivery level
• Planning of work schedules and deployment of manpower
• To supervise, coordinate and manage work activities of cleaning staff in commercial and industrial establishments
• To assign duties, inspect work performed in accordance with the "Daily Inspection Checklist" to ensure conformance to specifications and established standards
• To train new/existing employees and recommend disciplinary actions where applicable.
• To handle all customers’ feedback
• To ensure good safety practices in the course of work.
• Provide a high standard of hygiene and cleanliness within the assigned area
• Manage work execution and performance of junior staff.
• Provide adequate training and coach staff to meet the required contractual standards.
• Conduct daily inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance.
• Implement and recommend operation plans to improve work processes and service quality for the organization
• Must need to work on Weekends and public holidays
• Supervises and guide the cleaners assigned to an area.
• Follows-up with work instructions given by the Executive related to the cleanliness of an area.
• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.

SPECIFIC SUPERVISORY RESPONSIBILITIES

· Direct line management and leadership of a team of Healthcare Operations Manager to ensure all staff are appropriately developed and managed in a timely way. Set clear standards, plans and targets for the Healthcare Operations Executive to monitor their performance through regular supervision and identifying training needs as appropriate.

· To ensure a professional, customer and client focused service is consistently delivered by the operations teams.

· Oversee the allocation and progression of work for the Healthcare Operations Executive. This involves ensuring that cases are allocated to persons of appropriate capability and are processed within timeframes as per by Global Corporate standards.

· Act as a point of technical expertise and provide guidance and advice to the teams as and when required.

· Communicate with other Global Healthcare leaders to ensure best practices are shared and adopted.

· Encourage positive and productive working relationships between the medical teams and partner teams (Operations, Quality, Training, Assistance) as well as with relevant partner teams outside of the AC.

· Participate in ad-hoc projects, taking the lead where appropriate.

OPERATIONS TEAMS

· To work with the Assistance Operations managers, Regional and Global Medical Directors and Director of Nursing to ensure a seamless service in aspects of both medical and operational excellence, promoting positive working relationships and communication between the operational and medical teams.

· Regular review (min 6 monthly) of each of the operations platforms staffing models to ensure they best strategically support caseload. Under the guidance of the MD's and RMD, adjust staffing models to support case and quality standards. These activities will be undertaken to ensure regular review of headcount against case activity, contractual needs, business growth and staff attrition.

· Working together with the respective General Managers and HR business partners ensure appropriate line management support is in place for annual leave, illness concerns, performance management and professional development as well as providing recommendations for headcount based on these parameters.

· Key decision maker for nursing recruitment initiatives to ensure the right staff are hired for the right roles. Able to support other areas of business as required.

STAFF SUPPORT AND DEVELOPMENT

· Key accountability for ensuring that respective teams are given sufficient support to enable them to actively focus on their personal and professional development. This will include regular motivational and developmental feedback with the provision of objectives to maximize staff performance

· Ensure that any incidences of staff under-performance are identified and acted upon expediently. This will include escalation to the MD and RMD, feedback to the staff member, implementation of performance improvement plan (PIP) if needed and appropriate training and support.

· Maintain appropriate documentation of any actions taken regarding specific individual performance and address any disciplinary or grievance matters in accordance with International SOS's policies and procedures.

· Ensuring staff attendance at medical team meetings and daily transmissions/handovers and to search for new ideas for training and staff motivation.

· Encourage staff participation in additional projects within the Assistance/Support Centres.

· Overall accountability for the Mentoring programme for new starters and the on boarding process for new team members.

· Ensure staff are familiar with all relevant International SOS policies and procedures and that policies and procedures are followed at all times.

CASE MANAGEMENT AND ESCALATION

· Work with the MD's and RMD to drive efficiency and the provision of professional, customer focussed medical assistance to beneficiaries as per contractual requirements.

· Ability to provide case direction, support and guidance across to the Healthcare Operations Executive.

· Ensure that case management escalation occurs as per International SOS protocols, and that their teams are delivering effective case management to members.

· Flexibility to provide case load support and expertise whilst managing own workload.

· Ensure that the MD's and RMD are fully updated on any important issues and potentially problematic situations, both related to case management and to staffing concerns.

QUALITY AND TRAINING

· Strategic direction and strong interface with LDQ to regularly review material and deliverables for the nursing teams. Identification of trends and analysis to determine required support.

· To use initiative to implement ways of improving quality and efficiency in a proactive way.

· Overall accountability for the training and induction of the operations team along with the MD's and RMD.

· Ownership and direction for all operations led projects across the Healthcare Operations platforms.

· Work with the MD's and RMD to oversee all quality initiatives, and to work together to ensure clinical governance is maintained.

· Participate in the service recovery process for those cases where Intl.SOS quality measures were not maintained or based on feedback from external sources.

· Oversee site survey assignments for the operations team.

MEDICAL TRANSPORTATION STANDARDS (MTS)

· Ownership for the Medical Transportation Standards in conjunction with the MD and RMD.

· Accountability for compliance against the annual MTS audit and any air ambulance accreditations required for air ambulance activities in conjunction with the MD and RMD.

· Accountability for a qualified and up to date medical escort team suitable for deployment.

CLIENT AND STAKEHOLDER INTERFACE

· Strong links with International SOS clients to foster positive working relationships and assist with service recovery as required.

PROFESSIONAL LINKS

· Professional lead for the nursing platform ensuring that all Healthcare Operations staff keep up to date with governance and regulation pertaining to professional registration.

ClearSK is a leading aesthetics and healthcare chain with a strong presence in Singapore, Shanghai, Hangzhou, and Kuala Lumpur. We offer an unparalleled opportunity for career growth in a multi-disciplinary environment.

The Role:

As a Business Operations Executive, you will work closely with the Director of Operations to implement and optimize workflows and systems from the headquarters to frontline operations. Upon confirmation, you will be promoted to the Assistant Manager level and placed on a fast-track on-the-job training program to reach the Manager level within a year.

Ideal Candidate:

We seek individuals who are goal-oriented, adaptable, analytical, and possess strong interpersonal skills and emotional intelligence. Self-motivation, ethical conduct, and team collaboration are also highly valued.

Benefits:

• 5-day workweek
• Comprehensive on-the-job training
• Fast-track career path to Manager within a year
• Generous Free Treatments Money for wellness and aesthetics treatments
• Group Hospitalization and Medical Benefits
• Office locations in Singapore are conveniently located at Novena Medical Center, next to MRT stations.

Responsibilities:

• Understand and document existing workflows and systems in a structured manner.
• Assist the Director of Operations, liaise with Doctors, and work with Clinic Managers in implementing these processes across various departments.
• Collaborate effectively with team members across different levels and departments, including Doctors, Clinic Managers, and the Director of Operations.
• Utilize analytical tools to monitor the effectiveness of implemented processes.
• Adapt to changes and provide solutions for unexpected challenges.

Skills:

• Strong computational thinking and excellent command of the English language.
• Exceptional interpersonal skills, with the EQ to manage and interact effectively with Doctors, Clinic Managers, and the Director of Operations.
• Ability to communicate protocols in a manner that is firm, calm, and sensitive.

Requirements:

• Bachelor’s degree in a related field such as Business Administration, Allied Health Sciences, Data Science, Computer Science, Chemical Engineering, Quantitative Economics, or Business Analytics, preferably with 2 years of relevant experience.

Application Process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK is a premier medical aesthetic clinic chain with a significant presence in Singapore, Kuala Lumpur, Shanghai, and Hangzhou. With over a decade of experience in providing innovative, safe, and effective aesthetic treatments, we are dedicated to empowering individuals to embrace beauty and confidence. Our commitment to quality and excellence in aesthetic care has made us a trusted partner in our clients' journeys towards perfecting skin and body beautifully.

Job Responsibilities

• Maintain a high-level perspective while being hands-on in operational planning and execution.
• Clinic & Staff Support Service - Respond promptly to clinic operations’ needs, ensuring the efficient operation of support services. Manage equipment requirements, including maintenance and troubleshooting when necessary.
• IT Support & Access Management - Troubleshoot technical issues and manage access credentials for various systems.
• Knowledge Management and Training – Need to travel to clinics to identify knowledge gaps among clinic staff and provide training solutions. Utilize SOPs (Standard Operating Procedures), FAQs, and chatbots to disseminate information and fill knowledge gaps effectively.
• Implement Process Automation and Integrations: Zapier, ChatGPT, Chatbot, Plugins, etc.
• Automated Recruitment - Video/Transcription Shortlisting.
• To provide operational support as required (i.e. Replenishment of office and printing supplies)
• Ensure proper filing system and upkept and maintained
• Assist and document the stock distribution guided by plans
• Liaise with IT & General Admin Group as required
• Assist with development and administration of Operational SOP
• Assist in general administrative duties and any other ad-hoc assignments from time to time.

Ideal Candidate

• Minimum Bachelor’s degree from reputable universities preferably in Business Administration and Health Sciences.
• 2 years of relevant experience in service/hospitality/healthcare/retail industry, are welcome to apply.
• Proficient in English communication and writing.
• Ability to read, write, and converse in Chinese will be an added advantage as liaising with our counterparts in China and Chinese customers.
• Pleasant personality, impeccable integrity, responsible, responsive, able to work under pressure and independently.
• Strong working knowledge of Excel.
• Proficient in IT systems.

What We Offer

• An attractive Salary Package with fixed pay of up to S$5,000 per month for candidates who fully meet our requirements.
• 5 working days per week; Monday to Friday.
• Sponsored work trips to KL to promote mutual learning and exchanges.
• Comprehensive job training and professional guidance provided.
• Fast-track career path for fast learners and high performers.
• Opportunity to work alongside doctors and management.
• Opportunity to embark on the Management Trainee Program for career advancement.
• Reward and recognition program that appreciates the most competent and brightest employees.
• Promotion based on performance and achievements.
• Generous package of free medical aesthetics treatments (up to S$6000 per year) selecting from 100+ treatments for full time employees.
• Exclusive staff discounts on our products and services.
• Medical Benefits for full time employees.

Join Us

At ClearSK, we value innovation, excellence, and the continuous pursuit of enhancing beauty and confidence through safe and effective treatments. If you are passionate about making a difference in the aesthetic industry and possess the creative skills and experience we are looking for, we invite you to apply.

Become a part of our dynamic team and contribute to our journey of perfecting skin and body beautifully, enjoying the flexibility of a hybrid work model designed to foster both independence and collaboration.

Application process

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on the job portal:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

• Conduct general repair and maintenance of premises and equipment
• Prepare and arrange rooms in the Home for different functions
• Assist in assets movement and labelling of assets
• Ensure the key facilities are functional and trigger external maintenance when needed Report to the Reporting Officer of any equipment malfunction or breakdown
• Assist in inventory management
• Man the Fire Command Centre, CCTV monitoring system, fire safety alarm system and attend to security issues, eg. activate SCDF when required
• Participate as member of the Home's Fire Safety Committee and support Operations to attend to any fire haze
• Ensure that safety precautions are taken in the course of work
• Any other duties as assigned

• At least 1 year of related experience
• Good team player
• Able to read and write simple English
• Able to lift heavy items
• Able to do shift work, inclusive of weekends and public holidays
• Experience in SAP system is an added advantage

My Client is a global provider of transportation, e-commerce and business services. In this role, you will lead in managing the Healthcare Quality Management System and implementing compliance programs for Transportation and Healthcare facilities to ensure processes, procedures, and systems are compliant with regional and local regulations and customer requirements.

What you'll do:

• Quality Assessment & Standards: Review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.
• Quality Policies: Design, implement & promote policies and procedures for the company's Network and facilities (hubs & stations) to ensure compliance with standards such as GDP, GCP and others.
• Healthcare Quality Management System: Develop, implement & manage the system and develop related training programs.
• Quality Management: Review documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress.
• Quality Audit Processes: Design & implement robust internal audit processes to ensure the readiness of various functions and processes when audited by regulatory agencies and customer auditors.
• Certification & Customer Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.
• Operations Audit Programs: Lead and conduct External and Vendor audit programs / random checks to achieve successful audit outcomes and proper post-audit follow-up actions.
• Healthcare Customer Liaison: Liaise with customers to understand quality requirements/issues/ underlying concerns to advise on the way forward and support in issue resolution.

What we look for in you!

• Local pharmacist license and may be required to hold licenses on behalf of the company
• Three to five years of relevant experience in the pharmaceutical or healthcare industry in a quality-related role
• Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis
• Working knowledge of current Goods Distribution Practice (cGDP)/Goods Manufacturing Practise cGMP, Good Clinical Practises cGCP, Goods Distribution Practice (GDP & GxP Framework) & ISO13485 for Medical Devices
• Bachelor's Degree in Science, Pharmacy or related discipline

Your Qualities

• Accuracy & attention to detail which is crucial to proper compliance with regulatory and standards
• Problem-solving skills to support customer issue resolution
• Planning & organization skills to ensure proper audit programs are managed effectively
• Communication skills to facilitate engagements with customer and regulatory agencies
• Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology,
• Agile and Design Thinking
• Apply data-driven decision-making with the use of data analytics and visualization tools like Power BI

Careers that Change Live

Engineers create our market-leading portfolio of innovations. Combine the best of your experience with training and mentorship to move forward. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

• Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials product.
• Collaborates with engineering and manufacturing functions to ensure quality standards are in place.
• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment.
• Designs or specifies inspection and testing mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications.
• Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
• May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality.

Must Have

• Bachelor’s degree in engineering (Biomedical engineering, biotechnology, etc.) or equivalent.
• Minimum 2 years’ experience in engineering role related to manufacturing of medical devices.

Your Profile

• Good communication and interpersonal skills, ability to articulate ideas clearly and concisely to people of all levels.

About Medtronic Singapore Operations

Medtronic Singapore Operations was among the first international medical technology firms to set up manufacturing operations in Singapore. We are one of the most advanced medical device manufacturing sites and the first manufacturing facility of its kind in the region to make implantable cardiac leads, pacemakers and monitors.

As a company Medtronic is intensely focused on creating a workplace environment which reflects our standing as the world’s top medical device company.

What We Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

• Our global well-being program supports your physical, emotional, social and financial well-being.
• Medtronic Employee Assistance Program offers confidential support and resources to build and enhance employee and organizational resilience, productivity, teamwork and psychologically healthy workplaces.
• Various insurance benefits include Inpatient and Outpatient Medical Insurance, Life, Disability and Accident Insurance.
• We have generous employee referral programs, employees stock purchase plan, leave benefits, and more.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Kinect Energy Group is part of the World Kinect Corporation (NYSE: WKC) - a global leader in the downstream marketing and financing of land, marine and aviation fuel products and related services. With revenues in excess of $40 billion and over 4,000 employees worldwide, World Kinect Corporation is a fortune 100 company that offers its customers a value-added outsource service for supply, quality control, logistical support and price risk management.

Kinect Energy Group is a leading global energy management company specializing in providing best in class advisory, brokerage, procurement, agency, Supply & Trading, sustainability & environmental and carbon compliance services to its clients worldwide.

https://www.world-kinect.com/japan

Summary

As the Commercial Operations Executive, you will be assisting your manager in providing operational support to the APAC team to meet our key objectives and contribute to the long-term interests of the business. This role will work together with Asia Sales and Business Development team and the global teams in supporting the sales processes and initiatives.

https://www.world-kinect.com/

Key Responsibilities

1. Origination Support for Asia Companies and Companies in Other Regions as required

• Interpret and organize the global list which marketing generated to produce an easy-to-read format
• Perform detailed research and analysis on companies, their sustainability goals and relevant information (eg. mfg locations) to facilitate the team’s prioritization to derive a short list
• Identify the relevant contacts / decision makers and provide their LinkedIn / emails for sales team to connect with them
• Maintain/update BOX research files
• Origination tracking
• Generate CDP report

2. Salesforce (CRM Tool) / Supporting Asia Teams

• Help to organize/update/extract information
• Ensure important information for accounts that we are actively working with are captured whenever possible
• Follow up with team to ensure information are updated e.g. updating of past due opportunities
• Creating/maintaining the link on account note to the origination BOX files
• Update training materials

3. Assist in ad hoc projects

Requirements, Competencies and Certifications

• Meticulous and persevering with strong research, analytical and problem-solving skills
• Good organizational skills with the proven ability to multitask
• Effective prioritization and time management skills
• Strong interpersonal and communication skills, able to communicate effectively both verbally and in writing
• Ability to anticipate challenges and troubleshoot
• Team player with a positive attitude and one team mindset, performs well in a highly collaborative culture
• Proficiency in Salesforce and Microsoft Office, especially Excel
• Knowledge of the energy industry especially CO2 reduction is an added advantage

Job Purpose

Drive all Oceanfreight Operational KPI performance of all Asia Pacific countries and support the countries in achieving their KPIs as well as the productivity and data quality benefits intended to be delivered through these KPIs. Each team member will be given a set of specific KPIs/topics to make their own and drive.

Differentiator

· Subject matter expert who applies advanced knowledge of the job area and Oceanfreight processes typically obtained through advanced education and work experience

· Manage projects / processes and delivers results with limited supervision

· Problems faced are difficult and often complex

Main Responsibilities

· Execute Operations process and performance improvement plans with in-depth analysis and potential solution proposals to meet KPIs as well as productivity and data quality goals

· Review and evaluate impact of process and system changes to ensure quality, efficiency, and improvement

· Understand and analyse operational data and statistics to identify further opportunities, develop action plans, and implement process improvements

· Cooperate with Global, Regional and Country Operations & Compliance teams with various analysis and process improvements and provide ad-hoc assistance to country, regional and global management

· Formulate innovative business and technical solutions to improve operational effectiveness

· Consolidate the results of improvement projects and compose relevant report on progress and results

· Deploy best practices to identified key risk areas and resolve them

Stakeholders

· Connect with and influence other specialist departments such as, but not limited to, BPO/IT Training, BPO/IT CIS (Customer Information Services), Global Oceanfreight Operations, etc.

· Build strong, trusting cross functional relationships with DGF managers such as Country Oceanfreight heads and country managers, regional Oceanfreight head and CEO

· Understand customer and key stakeholder interests and concerns such as Oceanfreight Operators in country, supervisors, and country management. Advise stakeholders of purpose and goals of projects

· Provide technical and system guidance to line managers and operators

Management Responsibility

· Directs the work of country level professionals and manages process and programs affecting operators

· Coach and review the work of country level professionals and operators

Required Skills

· Operations Management, Process Engineering, Business Processes, Quality Control, Net Promoter Score, Reporting, Performance Management, Process Improvement, First Choice, Change Management, Cost Reduction, Workflow Automation, DGF Business Knowledge, Business Strategy, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation

Qualifications

· Bachelor’s Degree or equivalent experience/qualification

· More than 6 years of experience

We are looking for network engineer that focusing on technical troubleshooting and break-fix activity. Candidates are also expected to have certain level of programming skillset (DEVOPS) to help us innovate ways to scale with automation and operational improvements.

Responsibilities:

Provide Technical Support for Citibank’s global network with a focus on network infrastructure in:

• 85% ‘Break/Fix’ support of standard enterprise Cisco Internetworking Technology solutions
• 15% ‘Break/Fix’ support for Internetworking technology infrastructure solutions such as Load Balancers (F5 and Citrix) Juniper Routers Arista Switches VoIP Appliances WiFi /Wireless communications support Other small pockets of both new and legacy internetworking technologies managed by Citi Networks
• Provide timely response to phone calls into the Technical Support hotline from internal colleagues within CTI, Citi business clients, vendors, and others.
• Coordinate conference calls to conduct in depth technical reviews on ongoing incidents

Major Incident Support:

• Represent on conference calls for business impacting incidents which may or may not be due to a failure in networks managed technology infrastructure
• Drive major incident conference calls as a representative of networks through consistent, professional, and highly assertive communication
• Maintain focus and poise for the duration of the major incident support cycle and work through all challenges with a results-oriented attitude and relentless focus on enhanced customer service through rapid incident resolution
• Collaborate with Networks SMEs, SDMs, Vendor Support Teams, etc, with the goal of aligning all parties towards achieving incident resolution as quickly as possible
• Communicate with networks Management to provide frequent status updates regarding the technical issue, status of the remediation efforts, and ongoing business impact

Qualifications:

• Bachelor’s/University degree or equivalent experience
• 3+ years of experience in providing network operations supporting a network with 1000+ nodes.
• NOC (Network Operations Center) experience or large financial institution network operation/implementation experience is highly preferred.
• Intermediate level working knowledge of enterprise TCP/IP communications (IPv4, QoS, IPSEC, VPN, etc)
• Experience in supporting Load Balancers, DNS, DHCP.
• Good knowledge of network protocol analysis using industry standard toolsets such as Wireshark capable of performing in-depth packet capture analysis.
• Good working knowledge following routing protocols: BGP, OSPF, RIP, Multicast
• Good working knowledge of IPSLA probes, EEM Applets, application specific network performance analysis, and TCP/IP optimization mechanisms for maximizing application performance across enterprise networks
• Good working knowledge of common security threats facing enterprise networks including DDOS (Distributed Denial of Service) and various defensive mechanisms and threat mitigation strategies.
• Industry certifications includes: CCNA, CCNP,ITIL, and etc.
• Good knowledge in SDWAN technology.
• Automation skills in Python, shell, bash, and/or other languages
• Experience with Puppet, Ansible, or other automation frameworks

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Provide secretariat and administrative support to the MEC Operations and its day-to-day activities.

Job Description:

• Provide secretarial support to the department, including:Organise and co-ordinate Directors’ meetings to ensure good time management on calendar scheduling
  Plan and coordinate meetings, handle meeting logistics, take simple minutes of meeting or file notes when needed.
  
• Provide administrative support to the day-to-day activities for the departmentEstablish and maintain the records of official documents and correspondence.
  Maintain records of department assets, such as IT equipment and other fixed assets.
  Maintain, coordinate and manage the availability of office supplies for the department.
  Track and manage the department’s fixed assets and other inventory.
  Raise invoices for payment
  
• Compile name list for department / corporate events, programmes or other training purposes.Arrange the set up and see to other administrative needs of new staff joining the department.
  
• Liaise and follow up with department users on monthly preventive maintenance schedule for Electronic Queue Management System (EQMS).Collate payment invoices and acknowledgement forms for completed service maintenance for EQMS.
  Collate and compile data reports on EQMS servicing on a monthly basis.
  Coordinate and liaise with vendors and MMD on the delivery of inventory.
  Check, verify orders and acknowledge receipts for deliveries and invoices.
  
• Any other duties as assigned by the Supervisor.

Requirements:

Diploma in any discipline, with preferably at least 1 – 2 years of administrative experience.

• Good verbal and written communication skills.
• Systematic and meticulous.
• Self-motivated and strong problem-solver.
• Ability to multi-task and prioritise multiple assignment and work effectively under tight deadlines.
• Proficient in MS Office applications.

Find Out Even More At: https://tinyurl.com/mindflex-fulltime

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

About Us:

MindFlex Education Pte Ltd is Singapore's #1 Education Agency. Our team is highly focused on bringing the best value to our clients, whilst building an enjoyable and vibrant office culture. Cultivating and caring about our personnel remains at the heart of our company. We promote a fun-filled family-like environment with strictly no office politics and no overtime culture.

We are currently expanding and looking for fresh & energetic talent to join our team. If you are a great team player with a good sense of responsibility and work ethic, do apply to this posting and we would love to get in touch with you!

Job Scope:

- Handle Day-To-Day Business Operations of Singapore's #1 Education Agency

- Attend to interested clients via various forms of warm leads (form orders, calls, WhatsApp...etc)

(no cold-calling or anything of that sort!)

- Assist clients in shortlisting and recommending suitable tutor profiles based on their criterias

- Coordinate and arrange 1st tuition lesson for clients and tutors

- Follow-up with any necessary administrative support and after-sales service

- Familiarize with and utilize custom-made company software which is focused on automation

Job Requirements:

- Friendly, Passionate and Energetic Team Player

- Organized and Good Administrative Skills

- Responsible and Strong Work Ethic

- Decent Typing Speed and Computer Skills

- Polite, Patient and Calm Personality

- Able to Commit for Minimum of 1 Year

- Poly & University Fresh Graduates are welcome, no experience required

Salary:

- Competitive salary structured towards helping employees grow with the company

- $2,800-$4,300/Month + CPF (inclusive of team incentives)

- Base starts from $2,500-$3,500/Month

- Attractive regular team incentives from $300-$800/Month

- Clear Salary Progression, Annual Salary Review (Minimum 5-10% Increase)

- Management positions start from $4,000/Month base salary (for candidates identified with leadership potential)

Working Hours:

- 4 Weekdays, 1 Weekend OR 3 Weekdays 2 Weekend

- 9.00am - 6.30pm

- Strictly No Overtime and No Bring-Work-Home Culture

Why Choose Us:

- Fun Working Environment

- Casual Working Attire, Relaxed Setting

- Spacious Office with Modern & Fun Entertainment Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games...etc)

- Company Meals / Outings / Events / Bonding Activities

- Full Leave Benefits: PH, Annual Leave, Sick Leave

- Strictly No Office Politics / Drama

- Great and Enjoyable Company Culture

- Career Progression and Extremely Low Staff Turnover Rate

- New Bright Hill MRT (Brown-Line) at Doorstep of Office

Others:

- Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face

- Signing of Non-Compete contract will be required upon successful employment

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

VP - ICT Security Operations Analyst

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and, in our clients’, best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Essentially, Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Trust is part of our DNA at Citi. As such, we take safeguarding our customer data very seriously. The Chief Information Security Office (CISO) is made up of deeply dedicated and talented colleagues who work together to ensure the safety of Citi’s and our clients’ assets and information. We manage information security as an end-to-end program – one with a clear mandate and accountability. Our mission is to continually execute and enhance a global security program that is fully anchored to modern control and security frameworks, fully aligned with the technology of the firm, threat-focused and data-driven, and deeply integrated across all Citi businesses globally.

Being talent-driven, we are focused on attracting, developing, and retaining diverse and inclusive talent with a high technical skill level. As a member of our team we will provide you with career development opportunities at all stages of your career. Our employees model a passion for protecting Citi and our clients and believe in treating others with dignity and respect.

The Chief Information Security Office (CISO) is home to deeply talented colleagues that work to ensure the safety of Citi's clients' and our proprietary data. We manage information security as one end-to-end program – one with a clear mandate and accountability. Our mission is a program that is fully anchored to modern control and architectural frameworks, is fully aligned with the enterprise architecture of the firm and is deeply integrated into the sectors and functions.

CISO’s Cyber Security Engineering and Architecture is responsible for delivering integrated risk reduction capabilities and services aligned to the architectural goals and priorities associated with leading ‘Change the Bank’ (CTB) and ‘Run the Bank’ (RTB) initiatives. This role entails leading and coordinating the execution of SASE Services, across the network security domain. The successful candidate will have demonstrated success and be highly adept at: leading global programs and engineering change efforts; managing risk and execution of global programs by aligning resources and tactical/strategic decisions; and driving transformation across a complex enterprise to support cybersecurity goals. The candidate needs to have the ability to work on defining highly scalable and integrated security architectures, and influence roadmaps across a variety of product portfolios. The candidate needs to have the ability to define and drive interoperability with security components of a complex end to end network and cloud security ecosystem, focusing on client experience. Strong experience across cybersecurity, Technology Infrastructure, large enterprises will assist in delivering aspects of this service.

Our commitment to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

Responsibilities:

• Working with Transformation Program Directors, Senior Architects, Steering Committees, CISO and CTI partners in delivering the transformational Programs related to SASE. Onboarding of users on Zscalar and ensuring smooth transition.
• Troubleshooting issues and work on finding RCA.
• Zscaler Internet Access design and migration methods from legacy Internet Access solutions to SASE based architecture.
• Interface and support Citi’s Security Architecture Council and Working Groups building strong rapport across teams.
• Firewall rules Management (creation/ modification/ deletion) by following Change management process and via automation.
• Participate in migration activities and provide troubleshooting support from Infrastructure defense standpoint. Identify issues, provide support for isolating problems, finding RCA.
• Willing to work on weekends for migration activities off business hours.
• Completing additional tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.

Qualifications:

• 8-12 years of extensive Security Experience with Checkpoint Firewalls, Juniper Networks Firewalls, Palo Alto Network Firewalls, Bluecoat Proxy, IPS/IDS, Illumio, Crowdstrike and EDR tools.
• Extensive knowledge on SASE Zscalar user onboarding and operational support experience.
• Strong troubleshooting skills over the Firewalls, Proxy and network infrastructure.
• Extensive Data Networking knowledge and an understanding of network security standards such as Firewall Rules, Security Zones, Multicast Data Feeds, Ultra Low Latency Network Architectures & Platforms.
• Hands-on experience in Zscaler Internet Access, Zscaler Private Access and Zscaler Digital Experience
• Proven influencing and relationship management skills.
• Exhibiting a high degree of flexibility and ability to multi-task, seeking guidance where necessary
• Strong communication skills, including verbal and written skills.
• Ability to work as part of a team with remote colleagues in other countries.
• Strong knowledge of Proxy functionality and Proxy features
• Consistently demonstrates clear and concise written and oral communication as well as strong presentation skills to both technical and non-technical audiences.
• Advanced analytical and problem-solving skills
• Demonstrated ability to take ownership and work with cross functional teams to manage multiple projects simultaneously under pressure.
• Thorough understanding of industry and corporate technology standards for Cyber Security services

Critical Competencies:

• Firewalls, Proxy and network infrastructure
• Zscaler Internet Access, Zscaler Private Access

IT

• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users
• Repairing and replacing equipment as necessary

Shipping

• Coordination of shipment information and documentation between stakeholders (suppliers, subcontractors, banks, shippers)
• Work closely with the Project Department and Commercial & Procurement Department regarding shipments
• Contact supplier or shipper if a mistake is identified
• Prepare shipping documents - invoice, packing list, LC, shipping guarantee, letter of indemnity
• Check & follow up on documents - invoice, DO, PO
• Verify documents according to order and invoices (quantity, description, price etc.)
• Ensure completeness of shipment
• Update shipping register & master Trade Receivables (TR) list
• Maintain all physical files related to stated duties

All other duties as assigned by Management.

Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

Join Our Team and Shape the Future of the Medical-Aesthetics Industry!

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics island-wide in Singapore and overseas branches in Shanghai, Hangzhou and Kuala Lumpur. As a Singapore leading aesthetics chain, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max. To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Job Description

Join the ClearSK Medical Aesthetics Group as a Business Operations Associate, where you will play a crucial role in enhancing the efficiency and effectiveness of our marketing and corporate development operations.

Responsibilities:

• Assist in monitoring and evaluating the progress of various business projects and initiatives.
• Utilize systematic approaches to track and analyze performance data and KPIs.
• Collaborate with project PICs to ensure adherence to project timelines and objectives.
• Contribute to the optimization of business processes and strategies across our locations.

Qualifications and Requirements:

• Strong grasp of business operations and project management principles.
• Proficiency in data analysis and performance tracking tools.
• Systematic and analytical approach to problem-solving.
• Degree in business administration, operations management, or related field.

Be part of our mission to deliver exceptional aesthetic services by joining ClearSK Medical Aesthetics Group.

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe. The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, HR Advisor Senior Lead - Asia South Onshore Citigold & Citi Private Client and International Personal Banking - Hybrid (Internal Job Title: Senior Vice President, HR Advisor Senior Lead - C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Partner with Senior Leaders in Onshore Citigold & Citi Private Client and International Personal Banking businesses in recommending, developing, and/or executing Human Capital strategies that enable them to achieve their strategic priorities and meet their goals and objectives
• Partner with business leaders and HR Specialist areas (e.g. Compensation, Talent Acquisition, Learning, Talent, etc.,) to design, plan, and implement broad HR programs, policies, and procedures in a way that is aligned with Citi’s global HR Operating Model and prioritizes the employee experience
• Coach senior leaders on how to improve their individual leadership skills, focus on talent, differentiate performance, embrace diversity, and build a collaborative and high functioning team
• Partner with the business to strengthen the culture in Onshore Citigold & Citi Private Client and International Personal Banking by designing and implementing initiatives that enable high employee engagement and satisfaction levels
• Assess current organizational talent and ensure employee performance is differentiated and appropriately recognized
• Align people resources with appropriate business strategy
• Proactively assess, identify, and diagnose business problems and opportunities
• Create, implement, and measure the effectiveness of initiatives that promote organizational/leadership capability
• Develop new approaches, policies, and procedures to encourage continual improvements in business and HR efficiency/effectiveness, and lead change management initiatives
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years of relevant Human Resources experience in the global banking and wealth industry
• Strong track record in effectively supporting a high growth business
• Demonstrated ability to navigate and deliver in a fast-paced matrixed organised environment
• Ability to influence at Executive Leadership level
• Experience in training
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Your responsibilities:

As a financial consultant, you will work closely with our clients which are major banks, hedge funds, asset managers, insurance companies, corporate and other players in the capital markets. Your responsibilities will include:

• Advising on Murex best practices in the organizational modeling in MX.3, transaction lifecycle management, confirmation and matching of transactions, settlements, position management, and financial reporting
• Contributing to client-site MX.3 implementations during the requirements gathering, design, build, test and deployment phases by participating in workshops, preparing documentation, configuring client requirements and performing quality assurance tests.
• Providing client support including managing open issues and supporting upgrade activities
• Communicating development needs to the Murex product development team
• Providing internal and external training

In addition to the above, you may also serve as a functional expert in the sales process.

Preferred Qualifications

• 1 to 5 years of Murex experience (in Murex or elsewhere)
• Degree in related computing or financial engineering
• Strong academic background in business, finance, mathematics, and accounting
• Financial products knowledge in FX, FXD, IRD, EQD
• In-depth business knowledge in Murex pre-trade workflow, eTradepad, P&L reporting
• Murex post-trade workflow
• Trade Lifecycle, settlement, market data, GOM
• Technical skills – Unix, Linux, Sybase, scripting in various languages

Attributes:

• Excellent communication (both verbal and written) and presentation skills.
• Ability to identify trends and recommend a course of action to resolve/improve/enhance the usage of our solution
• Management of complex client relationships
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to listen to client requirements, seek to understand their business, and translate them into the application and operational requirements
• Is self-motivated and a team player
• Has a strong interest in financial markets
• Ability to travel

You will work closely with the Director on the overall management and performance of the Operations departments under COO's purview.

PRIMARY DUTIES & RESPONSIBILITIES

• Lead the Operations departments in the process of administration of collaborations, clinical operations support, service contracts, and project management activities.
• Collaborate closely with both internal and external stakeholders to ensure smooth ground operations.
• Drive patient-centric initiatives by partnering with clinical leads, implementing strategic plans, undertaking key development projects, and formulating business proposals.
• Ensure the business proposals are based on cost-effectiveness and sustainable value-based care models.
• Ensure that the departments' operations align with the company's strategic directions.
• Any other ad-hoc duties as required or assigned.

Requirements

• Degree or Masters
• Minimum 6 years’ experience in Healthcare/Hospital Operations
• Good knowledge in both front-end and back-end support services
• Demonstrate critical thinking abilities and strong problem solving skill
• Effective communication skill including the ability to express the technical concept clearly and concisely to senior management and stakeholders
• Good relation management skills with the ability to influence decision making
• Strong people management skills, proactive and service orientated
• A team player with a positive attitude, professionalism and a strong work ethic with high level of integrity and ethics

• Able to be proactive in his/her task daily to ensure operations at the respective sites run smoothly
• Able to be responsible and timely of submission for documents that needs to be handed to the POC of the respective projects for data analysis or payment
• Able to be meticulous in the task at hand to prevent in-accurate documents sent to project POC
• Able to manage communication with staff and warehouse to ensure timely and proper tyres are sent to respective projects without hindrances
• Able to be think within and out of the box scenarios for Company’s benefit in business with projects to gain profitability.
• Being the pillar that manages customer expectations and Company’s expectations on a daily basis to ensure profitability is the top priority with customer satisfaction
• Able to take ownership of business and ensure that customer is satisfied with our services and satisfied with company's products.
• Timely Invoicing and collection of monthly billings on project clients.
• Able to use Microsoft excel, word document proficiently
• Preferably a morning person as technicians start work as early as 7:30am and may call due to daily operation situations.
• Must have class 3 licence so as to enter the project sites effortlessly.
• Must have a positive attitude and a person that is able to communicate openly.
• Diploma Certification in logistics/Automotive/Project Management/Engineering Preferred.
• Minimum 1 Year experience in managing projects preferred.

Yee Jie Ling Jaslin | EA Reg. no.: R1440114

RS Recruitment Agency LLP | EA Licence no.: 17C8809