We are a fast-growing Pests, Sanitation & Cleaning Company that offers Attractive Remuneration Packages to the right candidates with an excellent career prospect.

Responsibilities and Duties

• Strategically plan optimal routes for field technicians.
• Plan and scheduling of working schedule, shifts and organizing replacements as required including future capacity planning.
• Coordinate and maintain open communication with all field technicians and Operation manager to address complaints or issues related to schedules or routing
• Manage and update technician data, covering attendance, leave, working hours, overtime, and vehicles.
• Participate in new client handovers and onboarding processes from the Sales Team.
• Ensure the timely scheduling of all new contracts and ad hoc jobs.
• Oversee the scheduling and completion of all jobs due in a given month.
• Prepare and submit the operations reports.
• Able to support operation in instances of staff shortages.

Qualifications and Skills

• Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
• Meticulous and detail-oriented with a strong focus on accuracy.
• Fluent in spoken and written English.
• Independent and team player.
• Minimum of 2 years of relevant work experience in operations (supervising drivers, technicians, etc.).

Benefits:

An attractive remuneration package including High Basic Salary plus incentives and excellent career prospects awaits the right candidate. We offer:

· Allowance + Incentives + Special bonus.

· Medical benefits and welfare - Will be covered under group insurance,

· Use of company van.

· Subsidized petrol and season parking.

Interested candidates, please call us at 6244 6926 for a face to face Interview or submit your full resumes online to us.

ASEANet Manpower Consulting Is a boutique search firm and our founder and consultants have years of experience from various industry and businesses background. Our expertise include Executive Search, Permanent Placement , Career Transition and Talent Development.

We connect outstanding people with the best Innovative Companies.

ASEANet Manpower Consulting offer different specialisms including:

Accounting & Finance, Admin & Secretarial, Banking, Construction, Engineering, Events, Education, Financial, F&B , Healthcare & Medical. , Supply Chain & Logistics, Manufacturing, Retail, and Information Technologies. With our professional recruitment service, we can assist you with your desired career path.

Contact us for a FREE Consultation.

We believe that YOUR SUCCESS - IS OUR MISSION.

Our client are looking for next team members to join their growing team:

Job Responsibilities:

· Ensure good after-sales support to customers by rendering the highest level of customer service.

· Attend to customers' requests for service bookings, inquiries, and complaints about their vehicles promptly.

· Communicate with customers to establish the service or repair needs for their vehicles and translate these job requirements into comprehensive quotations for their agreement.

· Promptly input daily transactions of vehicle service/repairs and where necessary generate reports for customers’ review.

· Identify and assess customers' needs to achieve satisfaction.

· Provide accurate and valid information with appropriate solutions and alternatives to handle customers' vehicle requirements and complaints.

· Build sustainable relationships and trust with the customers and commit to increasing customers' engagement level.

· Recommend suitable packages and add-on for customers.

· Follow up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles.

· Effectively handle multiple priorities, organised workload, meet deadlines, and perform detailed daily record-keeping and reporting.

· Follow up on any outstanding payments.

· Capture customers' feedback on the service levels, and present findings for Management's review.

· Assist in evaluating and improving the current practices and processes and provide administrative support as part of workshop operation.

· Any other ad-hoc duties assigned.

Job Requirements:

· Minimum GCE ‘O’ Level or NITEC / Diploma in Automotive Technology or equivalent.

· Experience in repair work scheduling and resource planning.

· Good technical knowledge of car components and knowledge of repair estimates with the ability to identify and effectively solve problems.

· Working knowledge of the motor insurance claim process would be an advantage.

· Customer service-oriented, proactive and independent with a positive working attitude.

· Strong attention to detail, organizational and time management skills.

· Able to multi-task and prioritise, articulate issues, problem identification, evaluation, and provide resolution.

· Team player with self–discipline and willingness to learn qualities.

· Strong administrative and coordination qualities.

Chua Mui Khim

( EA Registration Number : R22104766)

ASEANet Manpower Consulting Pte Ltd

(Co Reg : 202141565E / EA License: 21C0866)

We regret that only shortlisted candidates will be notified.

​Our client is a global leader in gateway services, who is seeking to recruit a Cargo Operations Assistant. This position is based in Singapore.

Cargo Operations Assistant

Responsibilities

· Collect import charges at the counter.

· Verification of documents.

· Perform printing functions.

Requirements

· Able to operate a computer keyboard.

· Able to handle cashless payments like PayNow, Nets, Credit Cards etc.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Min. Secondary school education

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations across various.

retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Oversee business continuity of all store operations, working together with the Operations Manager/Executive.

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Degree / Diploma in F&B Management, Hospitality or related discipline

· Minimum 5 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Responsibilities:

Customer Service

 Listen to and document customer concerns and issues with their vehicle.

Provide clear and concise explanations of recommended services and repairs.

 Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

Schedule service appointments and manage the service workflow.

Coordinate with technicians to ensure timely and accurate diagnostics and

repairs.

 Keep customers informed of the status of their vehicle throughout the service

process.

 Review the service and repairs completed with the customer, ensuring

satisfaction.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client is a well-established MNC, market leader in the Marine Shipping industry. Due to their current expansion plan, they are looking for Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the Central - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Degree holder with 5 years in experience in relevant shipping industry
• Good communication and presentation skills
• Experience in process improvement project with data automation tools

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Contract Period: 1 Jan 2025 - 31 Dec 2025 with option to extend until 31 Dec 2026

Working Hours:

• Mondays to Thursdays: 6.00am to 3.00pm, inclusive of 30 mins lunch break
• Fridays: 6.00am to 2.30pm, inclusive of 30 mins lunch break
• Staff may be required to work on other shifts, when needed to support school’s operations
• Service not required on Saturdays, Sundays and gazetted public holidays, unless required to support school events on adhoc basis

Job Description:

• Opening & Closing of Gates/ Students’ Safety during early mornings/ after school
• Maintaining the general cleanliness of equipment and the workplace
• Providing logistical support for school events and activities, including transporting and arranging furniture and equipment
• Any other administrative/ operation duties as assigned by Principal, Vice-Principals, Administration Manager and Operations Managers

Job Requirements:

• Complete primary school education
• Physically fit
• Able to work well in a team

Interested candidates please submit your resume/CV and include the following details:

1. Full name as per NRIC

2. Date of birth (for CPF calculation)

3. Residential address (for job matching by location)

4. Minimum expected salary

5. Relevant education/qualification certificates and testimonials

Job Role:

• Enable client activities through timely action on client requests with high precision
• Leverage leading technology tools to automate and improve efficiency
• Collaborate well with partners from various functions and come up with innovative solutions for our clients
• Maintain client privacy by demonstrating sensitivity and keen understanding of data confidentiality
• Protect the bank by maintaining in-depth awareness of potential breaches and act proactively to prevent their occurrence.

Skills and Qualifications:

• University degree, preferably in banking or finance related discipline
• Several years of experience in bank operational roles, preferably wealth management related
• Keen understanding of client lifecycle processes which includes documentation, screening and static change
• Good client service mindset with excellent communication and problem solving skills
• Strong risk and control mindset with a structured and logical approach to analysis and problem-solving

Additional points:

• Fresh grads with Internship exp in a Bank on the Operations side either Back office or Middle office
• People up to 2 years of exp in any Bank Ops role in Back office Or Middle office -Candidate has worked in any of the Run The Bank Process
• The candidate needs to demonstrate a level of efficiency and attention to detail while under pressure strictly adhering to timelines
• Candidates with good communications skills

Responsibilities:

Answering phone calls, providing retail prices and further information enquired by customers

and the service department.

Attending to our technicians and all other customers’ inquiries and requests for spare parts at

the counter.

 To raise parts ordering request forms for customers’ cars as requested by service

advisors/technicians via the Power Apps.

Informing the Parts Executive / Parts Supervisor to increase stocking level based on movement.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Security and Parking Operations Manager to be part of their Operations Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Security and Parking Operations Manager:

• Manage carpark applications, reports, security plans, SOPs, training guides, and access systems.
• Monitor overall security and carpark operations, including tenant inquiries and addressing issues or complaints.
• Prepare and call tenders for term contract services like security and carpark systems.
• Maintain accurate records of transactions, parking fees, and complimentary tickets.
• Generate reports on occupancy, revenue, and operational issues.
• Work with property management and stakeholders on carpark operations and improvements.
• Assist visitors and tenants with security-related inquiries and concerns.
• Maintain records of incidents and conduct regular inspections of security operations.
• Guide the security team in emergency situations and collaborate with law enforcement if needed.
• Reporting & Budgeting: Prepare monthly and annual reports, manage budgets, and ensure compliance with regulations.

Requirements:

• Diploma / Degree in related field
• Relevant experience in Commercial Buildings settings.
• Comfortable to work 5.5 days

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

ROLES AND RESPONSIBILITIES:

1. Showroom Operations

Ensure duty team is performing their duty within guidelines.

Facilitate plan showroom/test drive vehicles schedule/movement.

Ensure customers are promptly attended and assist to attend to customers when SCs are all

engaged with customers.

Ensure showroom and demo vehicles are in immaculate condition.

 VES Labels, Award Tents Cards, QR Code, Vehicle Plates, Brochures, Bottle Waters, etc.

2. Sales Support

Ensure Walk-in leads are entered into Sales Force

Assist and support Sales Consultants on product related queries

Verifying bookings in vehicle stocklist & leads records in Sales Force

Assist on Pricelists, Online Sales Portal, Property Charts, Circulars.

Compilation of daily and weekly sales reports

3. Market Research & Product Analysis

Analyse competitor product offerings & pricing strategies.

Analyse and compile previous month OMV to provide insight to competitor new car model

registration.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Job Description:

• To prepare monthly statistical reports.
• To assist in the collation and complication of data for MOH and internal department use.
• Assists to organize meetings; reserves meeting venues and minutes taking.
• To assist in preparation of presentation slides.
• Support in asset tracking and monitoring
• Raises e-procurement or purchase requisition for department purchases, if required.
• Manage and schedule calendar appointments for HOD.
• Prepares for new hires’ on-boarding
• To participate in process and service initiatives
• To participate in corporate events, whenever necessary i.e. Outreach programmes, etc
• Undertakes any other responsibilities assigned by Reporting Officer.

Job Requirements:

• Must be proficient in Microsoft Excel

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to JP Morgan as Single Coverage Client Advisor (Vice President) China Market where you will support and manage all aspects of client relationships across the team. The region remains a key center for growth, presenting significant opportunities for our partners and us to develop and broaden our businesses together. We seek a high caliber candidate to join our team.

Job Summary

As a Wealth Management, Single Coverage Client Advisor, Vice President in the China Market team at JP Morgan, you will be responsible for supporting and managing all aspects of client relationships across the team. You will operate in both banker and investor capacity, handle and coordinate with various teams on account inquiries and investment-related aspects, and deliver strategic messages to your portfolio. You will also collaborate with other team members to provide high-quality client service and ensure compliance with all regulatory and internal policies.

Job Responsibilities

1. Support and manage all aspects of client relationships across the team; develop and maintain long-term relationships through professional/personal networks and contacts.

2. Operate in both banker and investor capacity, and handle/coordinate with various teams on both overall account inquiries/maintenance as well as on investment-related aspects.

3. Articulate and deliver strategic messages to their portfolio, prepare presentations and proposals, and take both solicited and unsolicited orders in all asset classes. Update clients regularly on markets, portfolio performance, investments opportunities, risks.

4. Partner with the client including (but not limited to) updating Know Your Client (KYC) information, client suitability profile, hosting client meetings, monitoring funds/asset transfer and handling client ad-hoc queries.

5. Collaborate with the other integrated team members to provide a high quality of client service.

6. Keeping track of Clients, Assets Under Management (AUM) and Revenues using our internal systems; periodic calculation of account performance.

7. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements and compliance with internal policies.

Required Qualifications, Skills And Capabilities

1. Bachelor’s degree or equivalent in any discipline

2. Minimum 7 years’ experience in wealth management space, along with strong client and stakeholder management skills is required.

3. Understand and have working knowledge of the private banking key regulatory and control environments that are relevant to the team and be able to manage the accounts accordingly.

4. Proven client management skills and effective communication skills (oral and written) who can positively engage and influence clients as well as internal stakeholders.

5. Strong organizational and prioritization skills, and must be a team player and able to work with different business functions across the bank.

6. Operate with a high level of integrity and risk awareness.

7. As the role is an important contributor to the strategy of JP Morgan, comfort and experience working with and reporting to senior management is required.

8. Fluent written and spoken Business Mandarin is essential to support Chinese speaking clients from China.

Preferred Qualifications, Skills And Capabilities

1. Appropriate local regulatory qualification and licenses preferred. However, if you do not possess an existing Representatives Notification Framework (RNF) Register in Singapore, you will be required to sit for Client Advisor Competency Standards (CACS) Paper 1 & 2, in order to get registered as a Representative with Monetary Authority of Singapore (MAS) for the private banking industry.

2. Strong knowledge of local regulatory policies and guidelines

3. Strong knowledge of relevant financial markets and instruments

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=393036b562975e0efac016ef485a5f68

Job Scope

• Responsible for providing sterile and serviceable surgical instruments and equipment.
• Involved in the decontamination, inspection, preparation, packaging, sterilization, storage and distribution of the sterile devices to operating theatres and procedural rooms.
• Involved in projects involving work-process improvements as you gain experience in the department.

Requirement

• Min NITEC in Mechanical Engineering, Precision Engineering or related fields
• Must be fully COVID-19 Vaccinated (Completed all 3 jabs)

Working Hours

Able to perform 3 rotating shifts (8am to 4.35pm; 1pm to 9.35pm; 9pm to 7.30am), including weekends and public holidays

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Organize daily warehouse operations to meet expectations and timelines.
• Manage operations cost-effectively while meeting requirements.
• Ensure proper handling and processing of goods in the warehouse.
• Lead and motivate staff to achieve company goals.
• Enforce compliance with warehouse procedures, safety, and 5S standards.
• Monitor staff compliance and data accuracy.
• Drive process improvement and project implementation.
• Handle customer complaints and resolve conflicts.
• Manage staffing and overtime scheduling.
• Maintain accurate stock inventory.
• Schedule training for warehouse staff.
• Evaluate and update operational procedures as needed.

Requirements:

• Min Diploma
• Min 3 years of warehouse operations or customer service experience
• Strong communication and interpersonal skills required.
• Proficient in Microsoft Office
• Experience in Power BI will be a bonus

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Role & Responsibilities

• Perform check in and out of vehicles (Taxis, Private vehicles, Commericial vehicles)
• Follow up with drivers on servicing and inspection appointments
• Update drivers on vehicle status
• Prepare quotation and proforma invoices
• Perform reminder calls to drivers/customers
• Driver Engagement
• Filing documents
• Assist with vehicle movement report preparation
• Perform frontline duties
• Follow up with 3rd party customers on their servicing and repairs
• Source for 3rd party customer leads
• Assist workshop where required
• Ad-hoc assignments by Workshop Manager

Skills & Experience Required

• Minimum of 2 years of experience as a Service Advisor or in a customer service role within the automotive industry.
• Good communication and interpersonal skills.
• Adapt to a fast-paced environment and be flexible with changing priorities.
• Proficient computer skills and Microsoft Office (Word, Excel, Outlook, PowerPoint) to manage customer information and process service orders.

Qualifications/Certifications Required

• Primary/Secondary, GCE 'O'/'N', Nitec/Diploma/Degree

Financial Advisor

Job description

Role Description

This is a full-time on-site role for a Financial Advisor located in Singapore. The Financial Advisor will be responsible for providing financial planning, advice, and services to clients. The role also includes assessing client's financial situations, and developing and implementing financial plans to help clients achieve their long-term financial goals.

Qualifications

• Financial Planning and Financial Advisory skills

• Experience in Finance and Investments

• Retirement Planning skills

• Excellent communication and interpersonal skills

• Certification in financial planning and advisory (e.g. CFP, ChFC) is preferred

• Bachelor's degree in finance, accounting, economics, or related field

• Experience working in a financial planning or investment advisory role is preferred

Job Description: Assistant Operations Manager

Job scope:

· To ensure smooth daily operations within the Attractions, Ticketing, Housekeeping, Food & Beverage, Security as well as the Recreations department.

· To be responsible for proper opening and closing of the Escape/ KidZania parks to ensure that the facilities operate within the agreed schedule and that the safety and satisfaction of Escape’s guests are prioritized.

· To liaise with other departments to ensure the park operations run smoothly on schedule.

· To prioritize, communicate, assign or delegate responsibilities to direct reports to, ensure that their department operates at an efficient level, producing high quality results.

· To control and maintain stocks and inventories, related to their department, responsibly to ensure their department can operate smoothly.

· To properly maintain and create records and documentations with accurate and up to date information, according to company and legal standards, when required.

· To constantly look for ways to improve the effectiveness and efficiency of the department by suggesting improvements wherever needed.

· To carry out duties as tasked with a professional attitude, ensuring that Escape / KidZania service standards, objectives and code of conduct are met or exceeded at all times.

Requirements:

· 5 years of proven management experience.

· Experienced in leisure / travel / tourism industry

· Leadership and management skills

· Communication skills

· Reporting skills

· Computer literate

Job Scope:

• Assign cleaning tasks.
• Create staffing schedules.
• Provide orientation and training for new staff.
• Offer high-quality customer service to clients.
• Manage the inventory and order supplies.
• Issue supplies and equipment to staff.
• Hire new staff and recommend transfers, promotions and dismissals.
• Perform cleaning duties.
• Prepare reports and share them with management.
• Establish standards and procedures for work.
• Attend staff meetings to discuss policies.
• Ensure compliance with safety and sanitation policies.
• Recommend service improvements to the management.

For staff with valid Class 3 Driving License, a company vehicle may be issued for operational use.

Driving staff to comply with company driving conduct and am liable for traffic offences and accidents.

Requirements:

Physically fit, able to carry out prolonged standing and carry load

Diploma and above

Strong in Microsoft Excel

Experience working in a cleaning company preferred

Class 3 Driving License preferred

Healthcare Operations Manager:

Job description

Roles & Responsibilities

Roles Overview

As an Operations Manager, you will report directly to the Management. You will oversee a team of executive and support staff to ensure the smooth operation of the clinics and businesses units under the Group.

Key Responsibilities and Duties

Responsible for overseeing daily operations and manpower planning, including rostering for all clinics.

Handle patient and client relations, complaints and related matters.

Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units.

Conduct reviews, quality control and drive/lead improvements and enhancements.

Recruitment, onboarding, training, mentoring and evaluation of staff.

Budgeting, planning, submission of business proposals, performance management and risk management.

Contribute and support business development initiatives.

Project management and execution.

Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

Independent, self-driven, results-oriented, and resilient.

Strong leadership skills and management competencies.

Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

Strategic & critical thinking as well as decision-making and negotiation skills.

Technologically savvy, up to date and able to identify and implement viable solutions.

Dedicated, well organized, meticulous, analytical and proactive.

Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.

Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

Recognized bachelor’s degree in business, nursing, healthcare or equivalent.

Minimum 5 years of experience, with at least 2 years managerial experience in an operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.

Relevant experience will be an advantage.

Job Type: Full-time

Luxury Watches Advisor

Job Description & Requirements

• Ensuring that the Food Court is clean and hygienic is a crucial part of the job. This involves monitoring the cleanliness of the food stalls and common areas, as well as ensuring that vendors follow proper food handling and preparation procedures.
• Operations executives must build strong relationships with the vendors who operate within the Food Court. This involves addressing any issues or concerns that vendors may have, such as disputes over stall locations or maintenance issues.
• It is important to maintain high food quality standards to ensure customer satisfaction and safety. Operations executive must ensure that all vendors are following proper food safety and handling procedures and that the food served is of high quality.
• Operations executives must have good communication and customer service skills to address any complaints or concerns raised by customers.
• Managing the finances is another key responsibility. This may involve handling payments and fees, monitoring the expenses and revenue (if any).
• Operations executives must ensure that the Food Court complies with all relevant regulations, such as health and safety regulations and local bylaws.
• In addition to the above responsibilities, an operation executive also supports the operations manager in various tasks. This may include assisting with the preparation of reports, conducting market research and analysis to identify trends and opportunities for improvement, and assisting with the planning and execution of events and promotions to attract more customers to the centre.
• Other ad-hoc tasks as assigned by the operations manager.

Requirements :

• Proficient in Microsoft / Computing skills or email
• At least 2 year of relevant experience will be advantage
• Training will be provided
• Proficient in English and Mandarin (to liaise with Chinese speaking associates)
• Candidate who can start immediately or on short notice would be preferred

· Require fulltime to station at site office.

· Responsible for handling site matters, prepare paper works, communicate with sub-contractors and suppliers in regard to materials for a construction company.

· They will also be required to report to the Project Manager, communicate with the construction workers and attend necessary meetings on or off site.

· Prepare necessary paperwork for projects Comprehensive understanding of the contract documents (drawings and specifications), phasing plans, construction sequencing and project schedule Possess good organization, communication, and people's skills.

· Ensure all documentation of records are up to date and filed accordingly Assist the management in handling site daily operations Any ad-hoc operations & admin duties assigned.

· Being strategic, with the ability to roll sleeves up, and be able to visit sites when necessary. Head down to the construction sites when necessary.

· At least 5 years of working experience in a similar capacity Possess advanced skills in Excel & Words Time management and organization skills as you will be dealing with strict deadlines, and you will have to keep track of your responsibilities and priorities.

· Must be a driven professional with great interpersonal and problem-solving skillset Strong ability to organise work schedules and to warm up to people from diverse culture and background Efficient in communicating both orally and in writing with all levels of staff Self-motivated with strong ability to prioritize tasks and perform multiple duties simultaneously.

· Assist in BCA Training Administration to ensure licensing is renew on time.

· Onboarding new staff and ensure monthly staff confirmations are completed timely.

· Assist HR officer in any ad hoc HR matters on a day-to-day basis.

• Forecasting, planning and scheduling of manpower to fulfil training sessions.
• Compile and analyse performance/management reports.
• Conduct, tabulate and evaluate service survey. Draft service review report.
• Ensure quality of service through conduct of audit on sites.
• Develop and implement corrective action on audit findings.
• Plan and review of fitness related training programme/syllabus.
• Conduct of in-house training for staffs.
• Onboarding and induction of new staff.
• Familiarization and orientation of new staff to site facilities and equipment.
• Assessment and implementation of risk control measures for the sites.
• Incident/accident reporting and investigation.
• Attend co-ordinating meetings.

For interested applicants, please apply online or send your resume in WORD format to [email protected].

Thank you for your application but we regret that only shortlisted candidates will be notified

Job Description

Location: Remote

What you’ll achieve:

The Senior Fraud Advisor is a key member of Outseer's Customer Success team, responsible for delivering exceptional fraud detection and prevention services to customers. This role requires advanced expertise in fraud analysis, data analytics, and consultative skills to ensure customers effectively utilize Outseer products for detecting and rejecting fraudulent activities. The Senior Fraud Advisor will engage directly with customers, providing expert guidance, conducting in-depth data analysis, and facilitating successful consulting engagements.

Customer related engagements may include a deep analysis of data to determine the best possible rules, provide expert guidance on how our products work and provide the missing link between customer experiences/issues and the product’s internal development and future enhancements. Having a strong data analytics background is a necessary skill for this role while also being able to successfully communicate with customers.

Essential Requirements

· Analytical Consulting: Utilize an advanced data analytics background to perform in-depth data analysis, identify complex fraud patterns, and provide expert guidance on rule enhancements for customers. Offer consultative services on best practices for effectively managing fraud detection using Outseer products.

· Customer Engagement: Lead end-to-end execution of consulting engagements by evaluating customers' utilization of Outseer systems, conducting comprehensive data analysis, and delivering expert guidance. Serve as a subject matter expert, answering customer questions, explaining system usage, and guiding customers on best practices.

· Customer Meetings: Facilitate and lead regular customer-facing meetings, addressing inquiries, and assisting customers in achieving their fraud detection goals. Act as a trusted advisor, providing strategic insights and recommendations to help customers succeed in their fraud prevention efforts.

· Reporting and Analysis: Generate comprehensive monthly, quarterly, and annual reports on customers' system usage, rule performance, and actionable recommendations for enhancing future performance. Conduct thorough internal research to address customer inquiries, provide valuable feedback on best practices, and ensure timely resolution of fraud detection-related issues.

· Data Analysis: Perform intricate analysis of customer data using advanced methodologies to investigate specific customer requests, identify system performance findings, and make informed decisions regarding risk sensors. Present findings through visually appealing and easy-to-understand graphical results, presentations, and reports that cater to both internal teams and customers of varying technical expertise.

· Cross-Functional Collaboration: Collaborate with other teams and team members to deliver comprehensive solutions and exceptional service to customers. Coordinate with internal stakeholders to ensure customer needs are met, contribute to product development by bridging the gap between customer experiences and product enhancements, and drive continuous improvement initiatives.

Desired Requirements

· Bachelor’s degree in a technical discipline (Engineering, Computer Science, Information Systems/Science, Mathematics, Statistics/Data Science, etc.) or equivalent experience in technical consulting roles.

· 8+ years’ experience in hands-on data analysis on big data and statistical models.

· 6+ years of demonstrated success in customer-facing engagements/ activities.

· Advanced analytical consulting skills, backed by a strong data analytics background.

· Proven expertise in fraud analysis, data analytics, or a similar role, preferably in the financial industry or fraud prevention field.

· Exceptional ability to analyze complex data sets and derive meaningful insights.

· Excellent communication and presentation skills, with the ability to effectively communicate complex information to both technical and non-technical audiences.

· Demonstrated track record of successfully leading customer engagements and building strong customer relationships.

· Customer-centric mindset with a passion for delivering exceptional service and driving customer success.

· Proactive problem-solving abilities and attention to detail.

· Ability to work collaboratively in a dynamic team environment and manage multiple priorities effectively.

· Willing to travel up to 25%

Desired Behaviors

· Adaptability: Demonstrates flexibility and openness to change. Actively seeks and adopts improved approaches and processes.

· Proactive Action:Takes initiative and is driven by results. Takes ownership of actions and outcomes, meeting commitments and striving for high performance.

· Effective Workload Management:Makes timely decisions, prioritizes tasks effectively, solves problems, monitors results, and takes corrective action when necessary.

· Technical Proficiency: Possesses a solid understanding of their role and responsibilities, demonstrating competence in performing tasks and utilizing relevant technical skills.

· Continuous Learning: Takes personal responsibility for learning and development. Recognizes personal strengths and areas for improvement, actively seeks feedback, and embraces opportunities to learn.

· Effective Communication: Demonstrates strong facilitation and written communication skills. Clearly articulates ideas and proposals, actively listens to colleagues' perspectives, and values diverse viewpoints.

· Collaboration: Shares information, fosters teamwork, and contributes to a positive work environment. Actively collaborates with others and encourages a sense of unity and cooperation among team members.

· Ethical Conduct and Competence: Acts with integrity and intent, displaying ethical character in all actions. Takes accountability for one's own behavior and aligns actions with the company's values and principles.

· Good Citizenship: Represents the values and interests of Outseer. Acts as a positive ambassador for the company and contributes to the overall well-being and success of the organization.

We are representing our client in the Fintech space in hiring for a Customer Care/Customer Experience Operations Officer.

Key Responsibilities:

• Provide Level 1 technical support via phone and email for high-value clients' online payment accounts in a 24/7 setting.
• Address product or application inquiries.
• Diagnose and resolve hardware and software issues using established procedures to minimize customer downtime.
• Escalate complex issues to appropriate resources.
• Maintain positive customer relations through effective coordination with internal functions.
• Conduct follow-ups and scheduled callbacks as necessary.
• Respond to all communications within required time frames, providing accurate and complete information.
• Adhere to agreed-upon processes, meeting work standards, targets, and objectives.

Requirements:

• Fluent in spoken Mandarin to communicate with Mandarin-speaking colleagues and customers.
• Minimum two years of phone/email technical support experience in a BPO serving international clients.
• IT experience in reading logs and understanding statuses.
• Experience in a payment solution environment or experience with CRM tools like Zendesk is advantageous.
• Team-oriented with a proactive, solutions-focused approach.
• Strong analytical and critical thinking skills.
• Ability to address escalated issues promptly.
• Excellent planning and prioritization skills under pressure.
• Good customer service skills.

Interested candidates kindly apply here.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275