• Continuous Service Improvement: Add value to Data Centre Operations by identifying improvement opportunities to sharpen Production stability, stakeholders experience and overall service quality.

• Identifying opportunities for automation within production processes to streamline operations and reduce manual intervention.

• Timely escalation and communication of major incidents such as escalation matrix, leading, driving, facilitating, and chairing all investigation activities.

• Being accountable for resolving the incident with workaround or permanent solution.

• Participate in troubleshooting system and network connectivity problems before escalation.

• Monitoring production metrics and performance indicators to ensure targets are met.

• Ensuring compliance with safety and regulatory standards in production.

• Other ad-hoc duties as instructed.

Good years of IT experience as Level 1 Production Operations engineer.

• Strong analytical skills: The ability to analyse production processes and identify areas for improvement and optimisation.

• Technical Proficiency: Profound knowledge of production systems issues and effective solutions to enhance operation efficiency.

• Problem-Solving Aptitude: A knack for troubleshooting production issues and devising effective solutions to enhance operational efficiency.

• Experience in Data Centre facilities, including temperature and humidity monitoring system, smoke detection and fire suppression systems, Uninterrupted Power Supply (UPS) units, CCTC, keypress units, etc. • Familiarity with AWS tools such as CloudWatch, Cloud Trail, etc would be an advantage.

• Able to work shift duties. -The shift hours are as follow:

▪ 1st shift - 7:00 am to 3:00 pm

▪ 2nd shift - 2:45 pm to 10:30 pm

▪ 3rd shift - 10:15 pm to 07:15 am

o The 8-day rotational shift pattern is as below:

▪ Two days 1st shift, followed by

▪ Two days 2nd shift, followed by

▪ Two days 3rd shift, followed by

▪ Two off days.

• You will be responsible for managing a portfolio of clients for the private limited companies and to handle the full spectrum of corporate secretarial tasks such as company incorporations, striking off companies, preparing directors' and shareholders' resolutions and ensuring statutory and regulatory requirements are met.
• You will collaborate closely with clients, their advisers, the colleagues in the local office, and counterparts to continuously meet clients' expectations and maintain strong client relationships, optimizing the work process.
• You will prepare necessary documents for company incorporations in Singapore, handle AGMs, EGMs, board resolutions/meetings, corporate actions and striking off.
• Ensuring compliance with statutory requirements, maintaining statutory registers, and submitting statutory returns will be part of your responsibilities. You will also file annual returns and financial statements in the new XBRL format.
• You will lodge changes that need to be updated with ACRA upon director’s approval, attend to auditors’ queries on behalf of clients and liaise with them in preparation for statutory audits.
• You will perform certain administrative tasks related to clients or internal procedures and handle ACRA Biz-filing requirements.
• Other ad hoc projects may be assigned as needed.

Job Description & Requirements:

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Full-Time Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Responsibilities include:

Retail:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
• Assisting in setup and roll out of new stores locally and overseas
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in store customer service and experience
• Executing in store-activities, events or campaigns
• Reporting on a daily/weekly/monthly product and sales performance
• Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
• Reporting to Retail & Community manager

Customer service:

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Contributing regularly to innovation and improvement of workflow between online and offline sales channels
• Inspecting returned items and processing store credit refunds
• Ensuring excellent customer experience online and offline

• Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected].

• Health Insurance
• Staff Discount
• Meal Allowance
• Transport Allowance (Launch Prep Shifts)
• Birthday Leave

The Studio Operations Intern will be a part of the CNBC Studio technical production team in APAC that outputs daily live TV news programs watched by millions of viewers worldwide. You will be trained and guided by experienced Studio Directors to operate equipment in a studio and control room effectively. You will be able to experience and participate in both CNBC’s live and pre-recorded TV news programmes.

There may also be opportunities to participate in learning and development programs and events led by the NBCUniversal Early Careers team, including contributing to the Company’s diversity and inclusion initiatives.

• Setup studio ancillary equipment in preparation for daily live TV news production
• Perform live TV audio mixing using professional broadcast sound mixer
• Operate up to 8 robotic cameras and a Jib
• Work closely with Studio Directors and learn how to setup and conceptualize camera shots and angles
• Setup anchors, correspondents, reporters and guests with microphones and in-ear-monitors before they go on-air
• Learn to troubleshoot and perform basic maintenance of studio equipment 
• Pick up floor managing skills through observation of how Studio Directors manage studio floor operations – coordinating with talents, guests, studio equipment, relaying cues between talents on the floor and control room
• Collaborate and provide technical production support to News Editorial and Operations teams
• Opportunities to participate in CNBC outdoor broadcast news coverage and events, on ad-hoc basis, as requested

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession
• Grow Relentlessly: Strive to become our best, most authentic selves
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation
• Focus on Impact: Create impact through bias for action and tangible results

We are seeking a dynamic, proactive and motivated Intern to join our People Advisory & Operations team! This position offers the opportunity to gain hands-on experience in HR matters in a regional setup while contributing to key projects and initiatives. You will work closely with professionals in the field, learning practical skills, and gaining exposure to real-world challenges and solutions. 

What you will do:

• Support day-to-day HR operations, such as updating employee records, managing HR databases, and ensuring compliance with company policies.
• Assist in employee onboarding and offboarding processes, including first day induction and offboarding formalities
• Help in organizing employee engagement activities and events to enhance company culture, e.g. company offsite, team events, recognition programs, wellness initiatives, and townhalls, and proactively collect feedback to enhance employee satisfaction and morale.
• Handle simple administrative tasks, such as employee benefits (insurance), letters, immigration matters 
• Address employee’s basic queries and issues promptly and effectively, ensuring a positive employee experience
• Assist in drafting HR communications, internal memos, and announcements.
• Participate in the development and refinement of HR policies and procedures.
• Assist in office management/ workplace services to ensure seamless functionality and address related issues on the office space, facilities, and office supplies and inventory

• Fulfill any other tasks as reasonably instructed to assist in the business’s growth and progress

What you will gain: 

• Insights into HR operations, people management, and employee relations.
• Learn about HR best practices and the implementation of HR policies.
• Develop skills in handling employee data, confidentiality, and compliance.
• Improve communication, organization, and multitasking abilities in a dynamic HR environment.

Qualifications

• Current enrollment in a Bachelor’s or Master’s degree program in Human Resources, Business Administration, or a related field.
• Basic knowledge of HR principles, policies, and employment law is a plus.
• Proficient in Microsoft Office Suite or/and Google Suite (Word, Excel, PowerPoint) 
• Strong communication and interpersonal skills.
• Highly organized, detail-oriented, and able to manage multiple tasks.

Preferred Qualifications

• Prior internship experience in HR or administrative roles.
• Familiarity with HR software and tools.
• Interest in learning the field of HR - passionate about serving people! 

Duration:

• Preferably 3-6 months

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a SOC Engineer (Shift) to join us in our mission to enhance Singapore’s competitiveness as a trusted ICT hub for citizens and businesses. This role will be a 2-year rolling contract employment.

A brief summary of your job responsibility:

• Act as Incident first responder, reviewing and verifying system alerts
• Perform security incident discovery, triage, and remediation plan coordination.
• Daily analysis of SIEM events to identify malicious events and define use-cases to alert the operations team on threat events.
• Identified and onboarded assets into SIEM with all necessary use cases, dashboards, and reports.
• Monitoring of security procedures and practices; recommend optimizations and improvements when gaps are identified
• Provide support on IDS, SIEM, vulnerability management systems (VMS) and advanced endpoint detection/prevention.
• Escalate security incidents using established policies and procedures
• Any other ad-hoc duties as assigned by the SOC Manager

To succeed in this role, you will ideally have:

• Experience with analysis of server, network and web security events.
• Working experience with SIEM and VMS support tools.
• Security certifications like SSCP and CISSP will be an added advantage
• ITILV4 foundation certified is preferred.
• Strong interpersonal communication skills, verbal and written.
• A team player and can also work on own initiative.
• Willing to work on 12-hour shift pattern.

Join us and discover a challenging and rewarding career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now"

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.

A Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

The base operations executive is responsible for overseeing and managing day-to-day base operations, with a particular focus on security. This role ensures the efficient and effective handling of equipment and personnel within the yard, while maintaining high standards of safety, security, and compliance. The executive will coordinate with various departments and external vendors to ensure the timely and accurate delivery of services.

As an employee, you contribute to maintaining our organization’s quality, safety, and environmental management system as part of a continuous improvement process. In doing so, within your range of duties, you assume responsibility for adhering to all measures implemented by the company regarding quality, safety, and the environment.

Your responsibilities as base operations executive  

• Develop and implement security policies and procedures to safeguard the base, vessels, and occupants.
• Oversee general maintenance and repairs of yard and warehouse facilities.
• Provide support and coordination on logistical matters for projects and vessels in the region.
• Ensure timely revalidation of statutory certificates for yard equipment, buildings, and warehouses.
• Develop and execute sustainability initiatives to minimize environmental impact and oversee waste management programs.
• Serve as the primary contact for tenants, supervise and manage company drivers, take on driver duties in their absence, assist in pre-procurement processes, and stay updated on industry trends and best practices.

Your qualities and experience
You can move ahead as a base operations executive if you have:

• Diploma in Logistics and Supply Chain Management, Business Administration, or a related field; certification in security management or sustainability practices.
• Possess Class 3 license and preferably a forklift license.
• Minimum of 3-5 years of experience in yard, warehouse, and logistics operations, preferably in a supervisory role.
• Strong knowledge of logistics principles, inventory management, transportation planning, and security protocols.
• Strong communication, interpersonal skills, and ability to lead and motivate a team.
• Excellent problem-solving and decision-making abilities; proficiency in Microsoft Office Suite and relevant software applications; proactive and detail-oriented with a strong sense of responsibility.

Reporting to the Associate Director of Client Operations, this is a unique opportunity to join a dynamic, fast-growing company in Financial Services.

You Will:

• Provide a full range of fund accounting services to private equity clients, including NAV preparation, booking accruals, security pricing, performing cash and security position reconciliations.
• Prepare pricing of portfolios ensuring all holdings are priced observing the applicable fund documents and valuation policies.
• Prepare capital call, distribution calculation and allocation.
• Prepare fee schedules including calculation of management fee and waterfall, ensuring all calculations observe applicable fund documents.
• Prepare Investor allocations for each NAV cycle ensuring capital transactions are booked correctly and P&L is allocated correctly.
• Prepare NAV packages and other ad hoc deliverables as defined in the service level agreements.
• Complete other ad hoc requests and projects.
• Communicate with internal MUFG teams and external clients, ensuring all deliverables and requests are met.
• Prepare/Assist with audited Financial Statements, audit assistance, and other regulatory services, as applicable.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for an amazingly well-rounded Operations Analyst to join us in growing our business of our FinTech Product the “Sleek Business Account” in Singapore. You will be responsible for ensuring the efficiency of business operations as well as assisting in setting strategic goals for the future eg., Customer Activation, MAU Growth, Growing Customer Base & Average Revenue Per User (ARPU).

You will have a passion for understanding business owners, and an ability to creatively articulate the problems that keep them up at night. You will be skilled in translating these deep client insights into attractive solutions, compelling calls to action, and ultimately stunning business results. You should have excellent customer relationships and communications skills, have a flair for marketing, and love to problem-solve and think on your feet. You will be an enthusiastic team player, excited about the role you can play in growing Sleek’s Fintech offerings to be trusted and well-loved solutions for entrepreneurs and business owners in Singapore and beyond.

Position Duties

• Support ongoing operations to manage & enhance Sleek’s FinTech Product “The Sleek Business Account (SBA)”
• Assist the FinTech Lead in ongoing Project Management with Compliance/Operations/Product & Tech teams to ensure customer centricity; maintain internal project management tools (RAID logs etc)
• Own & document product requirements for ongoing enhancements & track their delivery with Product/Tech Teams
• Track customer feedback/ issues & manage triage with Product/Tech & FinTech partners
• Perform market research to ensure SBA’s competitiveness in Singapore
• Own weekly reporting on customer onboarded, transactions, revenues & MAU’s
• Support reconciliation & transactional operations
• Support FinTech Lead on running quarterly Voice of Customer (VoC) panels to achieve user growth

• Bachelor's Degree in Banking/Finance/Engineering or similar
• At least 3 years of relevant experience in Banking/Financial Services/FinTech or Consulting Space
• Knowledge of B2B payments/ FinTech industry/ Financial operation is an added advantage
• Excellent interpersonal & communication skills
• Existing Financial operations experience (reconciliation, data analyst)
• Existing Project Management or Agile experience (requirements documentation, sprint cadence)
• Detail oriented; able to quickly analyze large volumes of data via Excel/Google Sheets and present analysis in a coherent manner
• Able to commence immediately/ within short notice period

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Performance Bonus
• Work From Home
• Flexi Health Care

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

Your main missions and responsibilities will be:

• Rolling out Hotel Management Agreements and Hotel Franchise Agreements based on standard process
• Negotiating with owners and legal advisors of Hotel Management Agreements, and Hotel Franchise Agreements and all related documents
• Preparing and adapting template documents related to the management and franchising of hotels in different legal environments and jurisdictions
• Following-up on related legislation changes with the support of external advisors
• Cooperating with the compliance team in relation to KYC review process for hotel management deals and other related compliance matters
• Providing legal support to management operations teams
• Engaging with external legal counsel to address foreign jurisdiction legal matters (corporate legal requirements, due diligence, registration requirements, etc.)
• Ensuring documents are compliant with Accor Group policies & procedures and maintaining an understanding of the impact of any changes in Accor Group policies, organizational structure, and procedures
• Preparing and implementing branded residences related documentation based on standard process
• Ensuring and implementing due diligence in relation to Hotel Management Agreements and Hotel Franchise Agreements
• Liaising with Accor Group departments in relation to intellectual property matters
• Preparing and implementing technical support documentation regarding hotel development projects
• Liaising with other departments involved in the development and operation of hotels (e.g. IT, Technical, Distribution, Loyalty, Sales etc.)

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient. 

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise. 

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission! 

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money. 

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance

• Proactively contribute to, own, create, track key metrics and results  for your product team, keeping them accountable throughout the quarter

• Support senior analysts by conducting research, preparing reports, and visualisations

• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother

• Building the framework for managing risk, customer and payment agent experience

• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights

• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to: 

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!

• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.

• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

We’re looking for a Global Products Operations Senior Specialist to join our team, focusing on Assets or Cards Operations (Issuance) within the Global Products Operations area: 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

A Global Products Operations Senior Specialist's role is to support Product Teams as a representative of the Payment Operations organisation - to ensure that new and current products, features and processes scale efficiently and securely.

Here’s how you’ll be contributing to the Operations Team:

• Provide daily support to regional Payment Operations Teams with Global Products which include Cards Issuance or Assets and any other global products, features and processes that are born over time;

• Maintaining consistent and high level execution of recurring responsibilities within the designated domain;

• Work with regional Payment Operations teams, product managers and developers of multiple product teams to find solutions and opportunities for process optimisation;  

• Coordinate new products/partners set-up, testing and launches from operational side;

• Coordinate central changes - communicate with Payment Operations teams, collaborate with stakeholders in- and outside of the organisation (from Finance to Compliance and beyond);

• Own training, communication and documentation of Global Products Operations domains;

• Acting as the first level escalation point on the cases and crisis level within own area, handling incidents in your area of expertise;

• Act as first point of contact for global products in Payments Operations organisation as well as Product teams 

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 2000+ Wisers with 70+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

If you're interested in the position, please apply by submitting your CV and cover letter in one document, and answering the application questions.

In the cover letter, please bring an example of how you have contributed in your team or within the organisation to improve our current processes or of a project that you have led.