• Operational Support: Provide consistently stellar operational support for equity swaps, equity executions, and equity derivative products.
• Trade Capture and Reconciliation: Manage trade capture, reconciliations, lifecycle management, and corporate actions for listed and OTC equity/equity derivative products.
• Sales and Trading Desk Support: Investigate and resolve issues and inquiries from the Sales and Trading Desks.
• Problem Solving: Utilize critical thinking and problem-solving skills to provide timely resolutions to client issues and breaks.
• Stakeholder Collaboration: Work closely with a wide range of stakeholders both within operations and outside of operations, including compliance, credit, sales, trading, legal, risk, and technology.
• Process Improvement: Exhibit proactivity to improve processes and enhance controls to mitigate operational risk to the firm.
• Team Contribution: Be a strong individual contributor while actively participating as a team player to achieve collective goals.
• Project Management: Manage ad-hoc projects and liaise with both internal and external counterparts in different regions.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Company’s Profile

Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a Training & Operations Executive to join their team and contribute to their ongoing success.

Location: Alexandra (Office shifting to Bukit Gombak in Jan 2025)

Working hours: Monday to Friday, 8.00am to 5.30pm

Responsibilities:

• Logistics matters ranging from scheduling, room booking and security coordination.
• Timely updates to participants on class schedules, venues, and changes to the course dates.
• Support in preparation and dissemination of all necessary course materials (e.g. reports, attendance lists and end-of-survey links).
• Administer and collate end-of-course results.
• Be a point-of contact to trainers, vendors, and participants for the smooth running of courses.
• Updating authority of upcoming courses.
• Prompt invoicing and payment to trainers and vendors.
• Updating of attendance on authority’s platform including proper e-filing of documents for audit purposes, handling of ad-hoc projects.

Requirements:

• Min. Diploma in Business Administration, Human Resource Management or related
• Min. 1 year experience as a Course Administrator, fresh graduates are welcome to apply as well
• Independent worker and a team player.

Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312

Responsibles:

a) Drive the planning and development of clinical services initiatives and programmes

b) Assist in the crafting of strategies, set up operational processes and workflow designs

c) Execute a coordinating role with associated business units and partners to achieve project progress or milestones within the stipulated timeline.

d) Provide operations support in clinical projects implementation, including tracking of deliverables and outcomes.

f) Support the planning on various projects and events

e) Provide the necessary administrative and secretariat support to assigned portfolios

Requirements:

• Degree in related study
• Relevant experience will be an advantage
• Excellent communication skills

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Responsibilities:

• Conduct comprehensive health assessment based on InMed TCM test reports and TCM diagnosis and treatment theories
• Formulate personalized health and wellness treatment plans
• Evaluate effectiveness of customers treatment put forward recommendations for treatment formulation
• Attend to clients' enquiries on required tests, procedures and treatments.
• Oversee and manage all aspects of clinic operations, ensuring smooth and efficient workflow.

Requirements & Qualifications

• Equivalent or higher nursing / healthcare qualifications with elevant experience in a clinical healthcare setting.
• Knowledge and interest in TCM will be advantageous

工作职责

根据 InMed 中医检测报告和中医诊疗理论进行全面健康评估

制定个性化的健康和保健治疗方案，包括生活方式建议、中医疗法和诊所特定的健康解决方案。

评估客户治疗效果，提出治疗方案建议

处理客户对所需检查、程序和治疗的询问。

监督和管理诊所运营的各个方面，确保工作流程顺畅高效。

要求与资格

同等或更高的护理/医疗资格，有临床医疗相关工作经验。

了解中医并对中医感兴趣者优先考虑

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are looking for a Sales Assistant to join our talented team in Singapore. This role will be for Part-Time and includes shifts in the weekends and evenings.

As a Sales Assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

We are looking for a mobile operations assistant to help deliver and collect small parts, take on site measurements and assist with small jobs on site. Successful candidate must have minimum class 2B licence and be able to read and speak English.

We will provide a class 2B motorcycle which the successful applicant will be able to use, they will also be allowed to take the motorcycle home with them and use it for personal purposes.

Working hours will be from 8:30am till 5:30pm Monday to Friday and 9am till 1pm on a Saturday. There may also be overtime if necessary. Please contact us if you are interested and we will get you in for an interview.

Proven experience in retail management or a supervisory role.

Analytical mindset with a focus on problem-solving and decision-making.

• Customer-focused mindset with the ability to handle challenges calmly.
• Flexibility to work weekends, holidays, and extended hours as needed.

Here at THE PROVIDORE SINGAPORE, we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

HIRING FOR:

Food Services Operations Manager

• THE PROVIDORE SINGAPORE (Western Cuisine Restaurants)

Locations:

1. OUE Downtown Gallery
2. Mandarin Gallery
3. Paya Lebar Quarters
4. Raffles City
5. Raffles Place
6. Vivo City
7. Wisma Atria

Are you an experienced, seasoned barista looking for an opportunity to be in a leadership role and mentor team members to raise the bar in the industry?

Do you have a keen eye for details and quality control, as well as possess a genuine passion for training?

If you are, and you like to be part of a fun, friendly and hardworking team who take pride in their professional craft, then this is the role for you!

Job Description:

1. Ensure the smooth operations of all the outlets so they meet or exceed; revenue sales targets, customer satisfaction targets and that the outlets are clean, safe and well maintained

2. Ensure the outlets managers and teams are following company guidelines and procedures, operating efficiently and are staying within the parameters and budgets set in place and meeting their KPI’s.

3. Develop communication channels between the outlets and different departments to build a strong team environment to ensure smooth operations and achieve the outlets goals and targets

4. Develop the operational teams through training and team building exercises to foster teamwork and provide opportunities for staff development and progression

5. Streamline operations wherever possible to achieve sales revenue target

6. Responsible for ensuring efficiency of manpower for all outlets as per business requirements and budgets set in place

*Position offered if selected, will commensurate with years of related experience.

We look forward to receiving your application, and the opportunity to meet you!

Location: Remote

Job Type: Full-time

Job Summary:

We are seeking a detail-oriented and proactive HR Operations Executive to manage key HR and administrative tasks, including generating salary slips, preparing invoices, handling SAT test applications, processing Employment Pass (EP) applications, creating job postings, and engaging with candidates for job opportunities. The ideal candidate will have a strong background in HR operations and a passion for improving organizational efficiency.

Key Responsibilities:

1. Payroll & Documentation:Prepare and issue accurate salary slips for employees on a monthly basis.
   Maintain employee payroll records and ensure compliance with legal standards.
   
2. Invoicing:Create and manage invoices related to HR services, ensuring accuracy and timely delivery.
   
3. SAT Test & EP Applications:Assist candidates with SAT test applications and ensure all required documentation is completed.
   Handle Employment Pass (EP) applications and ensure compliance with regulatory requirements.
   
4. Job Postings & Candidate Engagement:Draft and post job descriptions on various platforms to attract suitable candidates.
   Proactively reach out to candidates for job opportunities through emails, calls, and professional networks.
   Coordinate interviews and follow up with candidates to ensure a positive recruitment experience.
   
5. HR Administration:Maintain and update employee records in the HR management system.
   Generate HR reports as required for management or compliance purposes.
   

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Proven experience in HR operations, recruitment, or a similar role.
• Strong knowledge of payroll processing and HR documentation.
• Familiarity with Employment Pass (EP) application processes.
• Excellent organizational and multitasking skills.
• Strong communication skills and ability to engage with candidates effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software.

Preferred Skills:

• Experience in using job boards and recruitment platforms.
• Knowledge of labor laws and compliance requirements.
• Ability to handle sensitive information with confidentiality.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Business IT team. Join us and bring your expertise on board!

As a Operations Program Manager, your role purpose is to:

• Manage and implement specific Network Operations programs and projects, to ensure they are completed on time, within budget and to the agreed specification resulting in a positive impact on operations performance.
• Be the regional process owner and subject matter expert providing support, training and guidance to countries on key business processes
• Play a key role to identify, champion, develop and coordinate change requests on Ops process and operations toolkit, service quality, operational efficiency and operational cost improvement ensuring that performance meets Customer (internal and External) and Network expectations.

Key tasks include:

• Participate in Global workgroups and Program Boards in support of the achievement of the Program’s goals
• Gather and define business requirements including changes to current processes and applications to ensure business needs are met and enhanced.
• Lead and manage the development of solutions that meet the Program goals and/or change requirements. This will include multiple work-streams and projects.
• Provide specialist Ops process and Ops toolkit support and leadership to regional operations in the resolution of process, systems and service performance issues including the introduction of improved work practices
• Contribute in the development implementation of solutions ensuring appropriate operational process review and training
• Develop and drive the change management process with country teams to move from legacy to target operations business processes
• Communicate, interface and work with the respective groups/ stakeholders to achieve the defined goals.
• Develop a deployment strategy to ensure a smooth deployment to all countries
• Set up the project and relevant project organisation with the project manager. Provide steering, direction and motivation for effective project management to ensure programs/projects are completed on time, within budget and to the agreed specifications.

Requirements:

• Degree or equivalent, preferably in a business, engineering, transportation and/ or project management-related discipline
• More than 5 years of experience with at least 2 years as a project manager
• At least 2 years of industrial engineering or process engineering experience
• Ideally previous experience gained with DHL with a comprehensive knowledge of the DHL Express network
• Familiar with Express Global SOP process
• Good understanding of transportation, express, import and export operations and regulations in the region
• Preferably have worked on Automation programs (like SATS, LT1, MHS Related Experience)
• Well-developed project/ process management, prioritising and analytical skills with strong business acumen
• Proven ability in report writing: able to prepare analytical reports highlighting and interpreting key business information
• Highly motivated, initiating, good team member
• Flexibility in operating style and attitude
• Diplomatic, tactful, patient and sensitive to cultural differences
• Excellent communication skills in the areas of presentation, negotiating and influencing skills
• Positive and contributory attitude, total dedication to all customers

Risk Assessment and Mitigation:

• Conduct thorough risk assessments to identify potential threats and vulnerabilities within the payments ecosystem.
• Develop and implement effective risk mitigation strategies to protect the company from fraud, chargebacks, and other financial risks.
• Monitor emerging risk trends and industry best practices to stay ahead of potential threats.

Regulatory Compliance:

• Ensure compliance with all relevant regulatory requirements, including anti-money laundering (AML), know-your-customer (KYC), and data privacy laws.
• Develop and maintain robust compliance programs and policies.
• Conduct regular compliance audits and assessments to identify and address any noncompliance issues.

Fraud Prevention:

• Develop and implement advanced fraud prevention strategies, including rule-based systems, machine learning models, and behavioural analytics.
• Investigate and analyse fraudulent transactions to identify patterns and improve prevention measures.
• Collaborate with cross-functional teams to enhance fraud detection and prevention capabilities.

Operational Risk Management:

• Identify, assess, and mitigate operational risks that could impact the company's business operations, financial performance, or reputation.
• Develop and maintain business continuity plans to ensure resilience in the face of disruptions.

 Team Leadership and Development:

• Lead and manage a team of risk professionals, providing guidance, mentorship, and training.
• Foster a culture of risk awareness and compliance within the organization.

Junior Operations - Shipping company

Salary: $3000 max

5 days work week

Location: Tampines

Job Scope:

Manage the Shipment between Asia and our French overseas Office in the French Islands.

Liaise with overseas French colleagues in daily shipment activities.

Support the Key Account Manager and solve day-to-day issues and Key Performance Indicators are being met.

Plan for Consolidation / FCL or Air freight services from Asia to the French Islands.

Any other Ad hoc task assign by the Key Account Team Leads.

Details:

• Basic $1900
• Monthly Fixed Allowance: Shift Allowance $1050
• Fire fighting allowance: $120
• Working Location: Penjuru/Banyan/Sakra (Open to all)
• Working hours : Shift (730am to 730pm/ 730pm to 730am)
• AWS + VB provided

Job Scope

• Responsible for the smooth and safe execution of all operations activities assigned in the terminal
• Assist in cleaning and preparation of tanks, pumps and lines for change of product service.
• Attend to loading arms/ hoses connection and ship / shore access ladder.
• Conduct and perform all terminal operational work
• Ensure compliance of local regulatory and company’s standards.
• Deliver customer expectations and standards.
• Report incident any incident occurred in the terminal immediately to the terminal management

Requirements:

• Diploma in any studies
• Familiar with the petroleum and chemical products handled and the terminal operating system in the control room, tank farm and jetties
• Familiar with terminal operations work and is technically sound
• Familiar with terminal equipment and assets
• Familiar with terminal fire-fighting and emergency procedures
• Well verse with the operation procedures
• Knowledge of safety, health and environment regulatory requirements
• Compliance with regulatory requirements

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Tan Kah Lee
EA Personnel Reg No.: R23116010

Job Description: HR & Operations Executive – Singapore

Position: HR & Operations Executive
Location: Singapore
Employment Type: Full-Time

Role Summary

We are seeking a HR & Operations Executive to take on a critical role in managing the company’s human resources, office operations, and strategic programs. This hybrid position requires a highly organized and detail-oriented individual who can oversee HR processes, manage office operations, and lead the coordination of key strategic projects and programs. The ideal candidate will thrive in a dynamic environment, working closely with senior management to drive operational efficiency and support the company’s most important initiatives.

Key Responsibilities

1. Strategic Program & Project Management

• Organize and coordinate the most important programs the company is involved with, ensuring seamless execution.
• Drive processes from an operational and administrative standpoint, ensuring projects are delivered on time and within scope.
• Track project progress, create detailed plans, and report updates to stakeholders.
• Collaborate with cross-functional teams to align program objectives with organizational goals.

2. Human Resources Administration

• Draft, review, and manage employment contracts, offer letters, and other HR documentation.
• Oversee onboarding and offboarding processes, ensuring compliance with company policies and a positive employee experience.
• Maintain and update employee records, including leave management and benefits administration.
• Address HR-related inquiries and liaise with external consultants or vendors as required.
• Ensure compliance with local employment laws and regulations.

3. Operations Oversight

• Support cross-departmental projects to ensure operational alignment with business objectives.
• Manage budgets, process expenses, and coordinate vendor payments.
• Develop and implement process improvements to enhance operational efficiency.
• Monitor adherence to company policies and local regulations.

4. Executive Support

• Provide high-level administrative support to senior management, including calendar management, meeting scheduling, and travel coordination.
• Prepare meeting agendas, document minutes, and track action items.
• Serve as the primary point of contact for internal and external communications on behalf of senior leadership.

5. Ad Hoc Support

• Lead or assist with special projects and initiatives as assigned by senior leadership.
• Act as a backup for other roles when needed to maintain operational continuity.

Qualifications & Skills

• Educational Background: Diploma or degree in Business Administration, HR, Project Management, or related fields.

• Experience:Minimum 1-5 years in an HR, operations, or project management role.
  Proven experience in managing strategic projects or programs is highly desirable.
  
• Skills:Strong knowledge of HR practices and local employment laws.
  Excellent project management skills, including the ability to plan, execute, and track progress.
  Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  Familiarity with tools like HRIS systems, Slack, or Trello is an advantage.
  Exceptional organizational, multitasking, and time-management skills.
  Excellent communication skills in English, both written and verbal.
  
• Key Traits:Proactive, solution-oriented, and resourceful.
  Detail-oriented with a focus on accuracy and timeliness.
  Capable of handling sensitive information with integrity and professionalism.
  Strong leadership and collaboration skills with a positive, team-oriented attitude.
  

Key Responsibilities:

• Data entry for submission of documents

• Ensuring the accuracy and reliability of sales data

• Recording figures and updating progress of insurance applications

• Managing client data by using CRM and ERP systems

• Following up and supporting in clearance of outstanding underwriting requirements

• Approving applications according to internal and external processes and systems

• Supporting any administration needs of the department in case management and documentation

• Maintaining insurance product library, Fact Find Form and Commission Rebate Calculator

• Involved in sales campaigns and liaise with the various stakeholders to ensure that these campaigns are successfully launched, tracked and fulfilled

• Involved in the improvements and enhancements of existing systems and processes

• Maintaining and updating department processes and work flows

• Assisting in ad-hoc projects and tasks assigned

Key Experience:

· Competent with Microsoft Office Applications

· Good knowledge of insurance fundamentals

· Meticulous and attentive to details

· Self-driven and pro-active to work independently

· Highly adaptable to dynamic work environment and embrace new changes

· Ability to work under tight timeline

· High level of integrity and takes accountability of work

Education:

· Preferably a Diploma in Business Administration or related field

Role Description:

The Operations Manager is responsible for overseeing the daily operations of the hair salon, ensuring a seamless and high-quality experience for clients and staff. This role includes managing staff, maintaining inventory, ensuring excellent customer service, and implementing strategies to drive business growth and efficiency.

Specific Responsibilities:
1. The trainee will be introduced to the salon's culture, mission, and values. Tour of the salon, meeting staff members. Overview of salon services and products. Introduction to salon software systems (appointment booking, POS, inventory management). Review of daily operations and administrative tasks.
2. The trainee will have training on health and safety regulations and compliance. Understanding customer service standards and policies. Introduction to basic financial management (budgets, expenses, sales tracking). Hands-on practice with salon software. Introduction to staff scheduling and management.
3. The trainee will undego an in-depth training on inventory management and ordering processes. Understanding supplier relationships and contract management. Shadowing director on staff scheduling, shift planning and payroll processing. Training on handling customer complaints and conflict resolution. Review of marketing and promotional activities. Understanding financial reports and basic accounting principles. Hands-on practice with inventory control and order placements. Assisting with customer service and front desk operations.
4. The trainee to have a training on effective communication and leadership skills. Understanding and developing staff performance evaluations and development plans. Assisting in conducting staff meetings and training sessions. Developing staff schedules and managing time-off requests. Participating in the recruitment process (interviews, selection). Training on conflict resolution and team-building activities. Hands-on practice with staff performance evaluations.
5. The trainee will have advanced training on financial management and budgeting. Understanding profit and loss statements and financial health indicators. Training on financial forecasting and planning. Hands-on practice with financial reporting and analysis. Assisting with budget planning and expense tracking. Understanding pricing strategies and revenue management.
6. The trainee will have training on cost control and efficiency improvement. Participating in financial meetings and discussions. Developing financial reports and presenting findings.
7. The trainee will learn from the director on enhancing customer experience and satisfaction. Understanding customer feedback and survey systems. Developing customer service improvement plans. Implementing customer service initiatives and tracking results. Training on loyalty programs and customer retention strategies.
8. The trainee will assist with customer events and promotional activities. Reviewing customer feedback and making improvements. Training on social media and online reputation management.
9. The trainee will have training on strategic planning and goal setting. Understanding long-term business planning and growth strategies. Assisting with the implementation of strategic initiatives. Training on change management and implementation. Reviewing and adjusting business plans as needed.

Competencies:

1. Introduction to Salon Culture and Operations
2. Health and Safety Compliance
3. Operations and Administration
4. Staff Management and Development
5. Advanced Financial Management and Hands-on Financial Reporting
6. Cost Control and Efficiency
7. Enhancing Customer Experience and Customer Service Initiatives
8. Customer Feedback and Retention

9. Strategic Planning and Implementation

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3300

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust, ownership, empathy, and collaboration. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

Do you have a passion for solving hard problems at scale? Are you eager to join a dynamic, globally- connected team where your contributions will make a meaningful difference in building a better media ecosystem? Come and see why Fortune magazine consistently ranks The Trade Desk among the best small- to medium-sized workplaces globally.

Who you are:

As our business and platform continue to grow rapidly, we are expanding our team and seeking a highly skilled Director, Revenue Operations for Asia-Pacific (APAC) to oversee the delivery of revenue-driving initiatives across Business Development, Client Servies (CS), and BD Advertiser. The Revenue Operations department is pivotal in driving commercial priorities, scaling processes through continuous improvement and innovation, and ensuring operational excellence.

In this role, you will be a key member of the Regional Revenue Operations team, responsible for supporting the regional implementation of global initiatives, developing localized best practices, acting as a strategic thought partner to APAC BD/CS leadership, and ensuring seamless communication across markets. The ideal candidate will have a strong operational background, excellent project management skills, and the ability to collaborate effectively with both regional and global teams to achieve successful execution in a fast-paced environment. Your ability to navigate a diverse and complex region and continuously refine operational strategies will be crucial. You thrive in ambiguity and driving forward solutions.

Success in this role will be defined by your ability to strategically anticipate the evolving needs of commercial leadership, proactively drive high-impact initiatives with autonomy, and consistently deliver transformative operational solutions that align to both the broader objectives of your regional stakeholders and to the global initiatives that they must align to.

What you’ll do:

• Serve as the strategic operations lead for the commercial team in APAC, influencing through actions and results rather than authority.
• Operate in a player-coach capacity, balancing individual contributions with mentoring a small team, with the potential to lead and scale the team as the business grows.
• Act as a main point of contact for all APAC operational aspects within the commercial team, ensuring smooth and effective operations.
• Collaborate deeply to ensure cohesive execution of strategic initiatives with cross-functional teams including Marketing, Commercial and Sales Training, Sales Strategy, Product, Finance, and Legal to support the commercial organization.
• Anticipate leadership needs and autonomously drive initiatives that align with commercial priorities.
• Develop and implement localized best practices that align with global initiatives, ensuring they are effectively communicated and adopted across markets.
• Manage multiple interconnected initiatives in a complex, matrixed environment, ensuring all projects are delivered on time and meet strategic objectives.
• Continuously identify and implement process improvements to enhance operational efficiency and effectiveness.
• Takes a customer first approach and leads any change management efforts related to process/system improvements and organizational restructuring to ensure smooth transition and adoption of new practices
• Serve as the voice of the APAC commercial teams needs in the development of global process and tooling

What you bring to the table:

• 10+ years of proven experience in a sales or client services strategy & operations function, with programmatic or advertising experience being a plus.
• 3+ years of proven experience in a player-coach role with direct team management and mentorship responsibilities.
• Proficiency in multiple languages is a plus with the ability to communicate effectively across diverse linguistic and cultural backgrounds.
• Strong technical and operational aptitude with the ability to manage complex projects and processes.
• Passion for understanding and adapting to local cultures and work practices.
• Exceptional communication and presentation skills, with the ability to articulate complex ideas clearly and persuasively.
• Highly organized, with the ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment.
• Ability to influence stakeholders and senior leadership through results-driven actions rather than formal authority.
• Proven ability to build strong relationships with VP-level leaders and above., and drive consensus with multiple stakeholders across complex issues.
• Analytical mindset with experience in creating strategic plans, setting success metrics/goals, and adapting them based on performance.

• Assist in the planning and coordination of port operations, including vessel arrivals, departures, and cargo handling.
• Oversee daily port operations to ensure compliance with safety regulations and operational efficiency.
• Act as a point of contact between shipping lines, terminal operators, and regulatory agencies to facilitate smooth operations.
• Maintain accurate records of cargo movements, shipping schedules, and operational metrics for reporting purposes.
• Assist in the allocation of resources, including labor and equipment, to optimize operational productivity.
• Identify operational challenges and collaborate with teams to develop and implement effective solutions.
• Ensure adherence to safety protocols and environmental regulations within port operations.
• Assist in managing inventory levels of supplies and equipment necessary for port operations.
• Analyze operational performance data to identify trends and areas for improvement.
• Prepare and present operational reports to senior management, highlighting key metrics and performance indicators.

Requirements:

• Minimum local polytechnic diploma in any discipline
• Willing to work 12 hours rotating shift

Wong Li Qi (Jolin)

R2096313

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children. We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK Empowering the Community.

RESPONSIBILITIES

THK Disability Service Division runs five main Homes and Hostels for the Disabled. The division aims to ensure that adults with disabilities enjoy the highest possible quality of life, especially in the areas of health and well-being, participation, independence, decision-making and inclusion. Structured programmes are designed to suit the residents of different age groups and profiles to train and develop their capabilities in self-help, community living, socialization, perceptual-cognitive and motor skills.

As an Operations Executive, you will be responsible for assisting with the management of the Home's daily operations. You are required to ensure the welfare, safety and care of our clients. You will manage and optimise all operations relating to but not exclusive to:

Client Management

• Ensure clients' personal hygiene and cleanliness are maintained
• Ensure the safe custody of clients
• Work closely with Nursing team, Dietitian and Speech Therapist to ensure clients' dietary needs are met
• Assist in liaising and managing feedback from clients/ clients' Next-of-Kin (NOK)
• Assist to resolve conflicts among residents

Building and Equipment and Maintenance Schedules

• Assist in carrying out preventive and corrective maintenance on the Home building and facilities
• Liaise with Estate Manager immediately for urgent repairs, for example: pipe bursts, roof leakages, electrical faults etc.
• Accompany Estate Management staff and contractors and show them around area of work
• Supervise contractor performing repair work in the Home to ensure work is satisfactorily carried out
• Arrange for servicing and repair of the fire-fighting equipment, fire alarm system, intercom system, emergency lighting system and all other equipment in the Home
• Liaise with Estate Manager on pests control management
• Evaluate reported facility/ equipment faults and inform the appropriate persons
• Identify and recommend suitable rectification works and costs to ensure optimal functioning
• Review and recommend maintenance schedules of all appropriate tools and equipment
• Ensure work schedules and documentations are completed timely and accurately
• Support Workplace Safety and Health (WSH) activities to ensure organisational and regulatory requirements are followed when maintenance works are carried out
• Vendor Management

Inventory Management

• Ensure inventory accuracy of equipment, furniture, consumables and all other stocks in stores
• Liaise with central store and internal store in management of fast-moving inventory
• Be accountable for delivery schedules and movement of inventory.
• Improve logistics flow by monitoring wastage and costs reduction
• Key contact point for suppliers and external partners

Vendor Management

• Maintain inventory cards for equipment and furniture and update them as necessary
• Update all inventory of the Home

Manpower Management

• Facilitate the planning of work schedules and deployment of Healthcare Attendants
• Facilitate effective work processes
• Facilitate capability development of Healthcare Attendants

Others

• Liaise with Public Utilities on power meter reading, all gas appliances repair and servicing, enquiries and complaints
• Conduct briefing to the Nursing Aides and Healthcare Assistants

• Diploma in any field
• Preferably candidates with at least 1 year of relevant working experience
• Comfortable working with children and adults with multiple disabilities

• Comfortable working with children and adults with multiple disabilities
• Analytical and project management skills
• Be sharp and with Growth Mindset
• Possess good team ethics and strong communication skills
• Work well in a dynamic work environment
• Able to perform shift work and working on weekends
• 5-day work week: 2 rotating day shifts

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of the several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.

• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies

• Ensure proper working condition of all outlet equipment and prepare equipment defect list

• Safe keeping of company properties

• Ensure proper daily sales deposit

• Ensure outlet cleanliness upkeep according to NEA requirements

• Investigate and resolve complaints concerning food quality and service.

• Prepare checks that itemize and total meal costs using the Point of Sales system.

• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience

• Strong communication, interpersonal, and management skills

• Energetic, positive-minded individual

• Able to work independently and in a team

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Fraud Operations Lead you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Job Description

As the Fraud Operations Lead, you will lead the Bank's efforts in identifying, monitoring, and mitigating fraud risks across all banking operations. This role requires strategic oversight to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements. This role will report into the Head of Core Operations for Trust.

The Role Responsibility:

1. Strategy Development:

· Develop and implement comprehensive fraud prevention and detection strategies aligned with the bank's risk appetite

· Stay informed about industry trends, emerging fraud threats, and regulatory changes.

· Conduct regular audits and assessments of fraud control processes to identify gaps and areas for improvement.

2. Leadership and Team Management:

· Lead and manage the fraud operations team, including hiring, training, and performance evaluations.

· Foster a culture of risk awareness and continuous improvement within the team.

3. Fraud Detection and Prevention:

· Oversee the implementation of fraud detection systems and technologies including rule management

· Analyse fraud data to identify patterns and vulnerabilities, developing proactive measures to mitigate risks.

4. Policy Development:

· Establish and maintain fraud prevention policies and procedures in compliance with regulatory requirements and industry best practices.

· Periodically review and update policies based on new threats and changes in the regulatory landscape.

5. Collaboration:

· Collaborate with other departments (e.g., Customer Service, Operational Risk Head, AML/CDD team, Product team) to enhance the overall fraud risk management framework.

· Work with law enforcement and external agencies to address and investigate fraud incidents.

6. Reporting and Analytics:

· Prepare regular reports for senior management on fraud trends, incidents, and the effectiveness of fraud prevention efforts.

· Utilise data analytics to improve decision-making and enhance operational efficiency

7. Customer Awareness:

· Work with Product team to develop programs to improve customer awareness on fraud and scams

Role Specific Technical Competencies:

Skill

Target proficiency level

Data analysis tools and fraud detection tools

Advanced

Knowledge of relevant regulations and compliance requirements (e.g., AML, KYC)

Advanced

Decision-making

Advanced

Our Ideal Candidate:

· 10 to 15 years of experience in fraud prevention, investigation, or risk management within the banking or financial services sector.

· Strong understanding of fraud detection technologies and methodologies.

· Good understanding across banking fraud schemes that are relevant to a Digital Bank, with in-depth knowledge of Payment Fraud

· Excellent analytical, organizational, and leadership skills.

· Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.

· Appetite for continuously improving and streamlining processes and the way we work.

· Self-motivated, delivery focussed and able to work well under tight timelines and pressure.

· Able to thrive in a VUCA (volatile, uncertain, complex and ambiguous) environment typical of fast growth startups

If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants – available on our website

Come as you are! Trust is an inclusive and open-minded workplace. If you are smart and good at what you do, that’s what we care about. So come as you are.