This role is with our AWS Outposts Operations team – delivering a new way for Infrastructure to be delivered to our customers. AWS Outposts brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. The provided AWS Outposts infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the latest AWS capabilities for our customers.

We are looking for a Customer Operations Lead who is highly autonomous, possesses a “can do” attitude, and thrives in a fast-paced work environment. The Customer Operations Lead plays a key role in providing an outstanding customer experience by facilitating the overall program management, scheduling, coordination, and supply chain leadership associated with AWS installations and servicing efforts completed onsite at Client premises. The Customer Operations Lead is responsible for developing processes and deploying strategies that ensure required material and supporting teams are at the right place at the right time, thereby enabling the achievement of defined service-level targets (SLTs). The Customer Operations Lead continuously seeks out and implements continuous process improvement initiatives that strengthen our end-to-end supply chain, operations, and logistics efforts by effectively engaging with internal and external partners and customers as well as third-party servicing providers to deliver meaningful results for our clients and teams.

Key job responsibilities
As a Customer Operations Lead, whilst leading program management efforts associated with installations, break/fix, and retrieval activities, thereby enabling an optimized customer experience. This is a customer-facing role and requires professionalism, excellent communications, and a passion for always providing customers with the best customer service possible. Your activities will include (but are not limited to):
• Serve as the program manager for all orders within the assigned region, partnering with leadership teams, Operations technicians, service support teams, and third-party partners to deliver against established service level agreements (SLAs)
• Lead all scheduling and coordination efforts, to include formalizing assignments of technicians and/or third-party technicians, coordinating travel schedules to align with customer requirements, and navigating supply/materials logistics to ensure all required materials and human capital are prepared for on-schedule servicing
• Serve as the primary point of contact for customers, maintaining accountability for coordinating on-site schedules and logistics and effectively communicating these requirements to all applicable teams and partners
• Program manage efforts related to transferring assets across state/province and/or country lines, partnering with applicable internal and external teams to minimize delays in the delivery of required materials/assets
• Partner with and/or supporting third-party contractors to enable a seamless client experience while meeting established SLTs
• Act as point of escalation for contractors, technicians, and transportation vendors; trouble-shooting issues as they arise
• Consistently foster a culture of open and effective communication, minimizing the learning curve associated with tasks and ensuring all stakeholders are aligned around expectations and next steps at all times
• Leverage data to track operational efficiencies, and develop mechanisms and processes to further enhance operations, as appropriate; Partner with leadership and SME teams to implement improvements to internal/external processes
• Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
• Work cross-functionally and across Amazon teams to identify and apply best practices and continuous process improvement efforts
• May participate in efforts to train and/or mentor new employees, ensuring a consistent focus on best-in-class client servicing
• May lead larger projects that require cross-functional alignment and support, including large-client installations, global-reaching business initiatives, and/or development of mechanisms to support growth
• May be required to work outside of standard working hours, to include nights and/or weekends (on-call rotations and/or on demand escalations) in support of client scheduling and/or time-sensitive escalations

Basic qualifications

• 3+ years of technical infrastructure management experience
• 3+ years of experience with data center equipment and rack build/installation efforts
• English language proficiency is required (speaking, reading, and writing)

If you're looking to leverage your experience in freight forwarding operations and thrive in a leadership role, we encourage you to apply. This is your opportunity to grow with a reputable company and make a significant impact!

Faststream Recruitment has partnered with a well-established freight forwarder that is seeking a highly skilled and experienced Operations Manager to join their dynamic team. This is an exciting opportunity for professionals with expertise in both ocean freight who are ready to take on a leadership role.

Key Responsibilities:

• Coordinate and manage shipments by working closely with clients, agents, and overseas offices.
• Provide comprehensive support throughout the entire shipping process, ensuring smooth operations from start to finish.
• Monitor shipment progress, proactively guide clients, and provide regular updates on their cargo.
• Handle and resolve any client issues or complaints with professionalism and efficiency.
• Lead and mentor a team of operations specialists to ensure high-performance standards and operational excellence.

Requirements:

• A minimum of 5 years of experience in ocean freight operations.
• Proven experience in managing and leading a team.
• Strong knowledge of import/export processes and industry regulations.
• Ability to work independently, manage multiple tasks, and meet tight deadlines in a fast-paced environment.
• Exceptional communication and problem-solving skills.

Jeralyn Chong (EA Reg no: R21100780)
Faststream Recruitment Pte Ltd, EA Licence no: 09C3403

Note: This is a contract role (renewable subject to work performance)

Work Schedule: This position requires availability for a rotating 24x7 shift schedule, including nights, weekends, and holidays.

Location: To be discussed during interview

Salary: up to S$3,600 + S$180 Fixed Shift Allowance

Job Overview:

• We are looking for a dedicated and motivated IT Operations Specialist to join our team. This role involves working on a 24x7 shift rotation to ensure the continuous monitoring, support, and maintenance of our IT infrastructure. The ideal candidate should have a strong technical foundation, excellent problem-solving abilities, and be comfortable working in a dynamic and fast-paced environment.

Key Responsibilities (SDC Associate Engineer):

• Consistently monitor the performance and availability of IT systems, including servers, networks, and applications. Provide first-level troubleshooting and support for any issues that arise.
• Respond promptly to IT incidents, following established procedures and escalation protocols. Document incidents and resolutions in the incident management system.
• Perform routine maintenance tasks such as software updates, patch management, and system backups to ensure the integrity and security of IT systems.
• Execute daily operational tasks, including system health checks, log reviews, and performance monitoring, ensuring all tasks are completed within the defined SLAs.
• Maintain clear and effective communication with IT teams, stakeholders, and end-users, providing timely updates on incidents and operational activities.
• Ensure adherence to company policies and regulatory requirements, conducting IT operations securely and in compliance with industry standards.

Job Requirements:

• Bachelor’s Degree/ Polytechnic Diploma in Computer Science, Information Technology, or a related field.
• At least 1 year of experience in IT Infrastructure Operations or Support (LAN/WAN/Systems/Cloud).
• Proficiency in operating systems such as Windows and Linux, network protocols, VMware, and IT infrastructure. Experience with monitoring tools and incident management systems is advantageous.
• Strong critical thinking, problem-solving skills, and a passion for information security.

Brandon Lim | EA Registration No: R21102894

EPS Consultants Pte Ltd| 95C5630

Our client is a growing logistics conglomerate and looking for experienced operation manager for their frieght forwarding business.

KEY RESPONSIBILITIES

• Advise on key decisions relating to the day-to-day activities for the PL Re-Supply Ocean Freight department, in consultation with the Operations Manager (OM) and Head of Department (HOD) when necessary
• Ensure that job file management, billing, invoicing, costing, and reporting is carried out in accordance with requirements.
• Oversee locally the development of new PL Re-Supply Ocean Freight business, including the commercial policy and future strategic business direction.
• Ensure that financial management, billing, and invoicing, and reporting for freight is carried out in accordance with requirements. Also, to ensure that all costs are booked properly.
• Reporting for the Ocean Freight Export department is carried out in accordance with requirements.
• Ensure that all freight personnel are trained on the information systems and that they are using them correctly to support the needs of the business.
• Handle tender and pricing requests from Network, Agents and internal stakeholders.
• Ocean Freight Procurement, sourcing and negotiating for competitive price-structure.
• Report preparation and submission (various assigned reports)
• Training of new on-board staff.
• Report negative files to OM/HOD and negotiate with vendors to reduce negative impact.
• Other functions as assigned by OM/HOD.

ESSENTIAL QUALIFICATIONS & CERTIFICATES

• Diploma or equivalent certification in logistic related field preferred

PREFERRED EXPERIENCE AND KNOWLEDGE

• At least 5 year(s) of working experience in the related field is required for this position.
• Preferably prior experience as a supervisor specializing in Logistics/Supply Chain or equivalent.

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Competent in basic computer skills and applications (Microsoft Excel, Word, Outlook)
• Competency and experience working in ERP systems such as Cargo wise.
• Pro-active,
• Team player with excellent interpersonal skills
• Good communicator, influencer, and negotiator
• Self-motivator
• Good problem solving and analytical skills

Please note that this role is only open to Singaporeans or PR and only shortlisted candidates will be notified.

Performs server backup and recovery operations

restarts systems following outages.

Identifies problems, agrees remedial action

undertakes emergency maintenance if required

Analyses systems and makes recommendations to improve performance

track work in progress and record issues and solutions

set up new equipment and upgrade existing systems

Job description

· Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.

· Strategic Input - Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

· Financial - Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial well being of the organization.

· Best Practices - Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.

· Human Resources - Plan the use of human resources. Organize recruitment and placement of required staff. Establish organizational structures. Delegate tasks and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance.

· Production - Coordinate and monitor the work of various departments involved in production, warehousing, pricing and distribution of goods. Monitor performance and implement improvements. Ensure quality of products. Manage quality and quantity of employee productivity. Manage maintenance of equipment and machinery. Provide technical support where necessary.

· Communication - Monitor, manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

· Sales, Marketing and Customer Service - Manage customer support. Plan and support sales and marketing activities.

Requirements

· Min Diploma or Degree in any field

· Min of 3-5 years of experience in a healthcare setting

· Relevant experience will be an advantage

· Excellent communication skills is a must

· Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected] (Attn: Operations Healthcare- Leon)

Thank You.

Leon Leong De Cong

R1551708

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Title: Director of Operations ($6000-$8000)

Job Type: Full-time

Job Summary:

We are looking for an accomplished and strategic Group Operations Director to lead and manage the operations of all hotels within our group. This pivotal role is responsible for ensuring the highest standards of service, operational efficiency, and profitability across all properties. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a proven track record of driving business success at a multi-property level.

Key Responsibilities:

• Strategic Leadership: Develop and implement the overall operational strategy for the hotel group, aligning with the company’s vision, mission, and financial objectives.
• Operational Oversight: Oversee and coordinate the operations of all hotels in the group, ensuring consistency in service standards, guest experience, and operational procedures.
• Performance Management: Monitor and analyse the performance of each hotel, identifying areas for improvement and driving initiatives to enhance profitability and operational efficiency.
• Budget and Financial Management: Work closely with the finance team to develop and manage budgets, ensuring that all hotels meet or exceed their financial targets.
• Talent Development: Lead, mentor, and develop hotel General Managers and their teams, fostering a culture of excellence, accountability, and continuous improvement.
• Compliance and Standards: Ensure all properties comply with health, safety, regulatory, and brand standards, conducting regular audits and implementing corrective actions where necessary.
• Expansion and Growth: Collaborate with the executive team on business development opportunities, including the acquisition or development of new properties within the group.
• Crisis Management: Lead the group’s response to operational crises, ensuring that all properties are prepared for and can effectively manage emergencies or unexpected challenges.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; an MBA is preferred.
• Minimum of 5 years of senior leadership experience in hotel operations, with a track record of success at the regional or group level.
• Extensive knowledge of hotel management systems, financial management, and operational best practices.
• Proven ability to lead large teams, manage multiple properties, and drive business success.
• Exceptional strategic thinking, problem-solving, and decision-making skills.
• Strong communication, negotiation, and relationship-building abilities.
• Experience in managing budgets, financial reporting, and achieving financial targets.
• Willingness to travel frequently and manage operations across multiple locations.

Qualifications:

• Proven experience in a senior operations role within a large hotel group or hospitality brand.
• Strong leadership and team management capabilities.
• Deep understanding of the hospitality industry, including trends, challenges, and opportunities.
• Commitment to delivering exceptional guest experiences and driving operational excellence.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits:

• Competitive salary and executive bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for career advancement within the company.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Sea Freight Operations Director to join their Sea Freight team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Jobs Scope:

• Formulates business strategies and plans in collaboration with senior management, aligning objectives with regional leadership approval.
• Directs area targets to achieve or exceed revenue, volume, profit, and line profitability goals.
• Manages synergies across business units and country operations.
• Ensures company policies are enforced across the region.
• Reviews and approves internal policies to align with business and legal standards.
• Oversees long-term planning to support future growth, presenting plans for executive approval as needed.
• Proposes and manages operational and capital expenditure budgets for executive review.
• Monitors performance against objectives, making adjustments as necessary to meet goals.
• Leads negotiations and investigations related to mergers, joint ventures, and acquisitions with executive oversight.
• Represents the company in dealings with key stakeholders, including customers, suppliers, and government agencies.

Requirement:

• Min 10 years of ocean freight experience in managerial level
• Degree in any discipline
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

RESPONSIBILITIES

• Tonnage fixing in and out.
• Through knowledge of charter party ((Voyage Charter, COA, TC) clauses, terms, and their implications.
• Preparing in principal approval for charter in/out to management.
• Market development and customer relationship management and network. development with traders, cargo owners and vessel owners.
• To liaise with brokers, owners, charterers, logistics service providers alike on a regular basis to understand market sentiment and competition.
• To ensure proper operation of controlled vessels during employment TC or spot and maximize performance, time charter equivalent (TCE), always following global standards and international regulations.
• Communicating with charterers, brokers, agents and vessels regarding voyage orders, vessel itineraries, etc.
• Works with Vessel Operations on all matters regarding stowage, loading, bunkering, routing and discharging of chartered vessels.
• Handle questionnaires, certificates, LOIs, LOPs, and all relevant supporting data.
• Assist in ship chartering issue i.e. disputes, claims, computation for freight, demurrage & laytime, and other claims.
• Responsible for following up on post fixture activities.

REQUIREMENTS

• Bachelor’s Degree or equivalent. Bachelor in Maritime Studies with minimum 3 years experience in Shipping Chartering/Operation tanker vessels.
• Good knowledge of Charter Party terms.
• Good knowledge in freight cost and charter hire calculations
• Good negotiation skills and have a good understanding of market conditions.
• Good planning and execution skills in voyage operations.
• Conversant with Master, Agent, Charterer, Terminal, and other requirements.
• Able to work irregular hours to attend and ensure timely operation is in compliance to charter party.
• Proficiency in English both written and spoken, good working knowledge of Microsoft Office.
• Data entry and responsible for proper filing, reporting, and sorting of operation documents.

Job Description

• Support day-to-day operations
• Daily picking, sorting and packing goods for local outbound shipment.
• Handle inbound of goods and restocking.
• Stacking outgoing goods on pallet for outbound according to 3PL and the total number of goods to ship out
• Ensure 3PL scan all parcels and tally the numbers recorded.
• Accountable to replenishment of goods and packing materials/ supplies timely.
• Report any discrepancies to immediate superior and ensure any operational issues are addressed promptly.
• Handle goods returns and refunds.
• Maintain proper housekeeping and comply with safety requirements.
• cycle count and stock take.
• Any other duties as assigned by the supervisor or manager.

Job Requirement

• Warehouse environment
• Basic command of English
• Ability to work independently and as a team
• Able to lift and carry heavy goods
• Fast-paced environment
• Start work immediately will be an added advantage

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

Job Title: Director of Operations ($6000-$8000)

Job Type: Full-time

Job Summary:

We are looking for an accomplished and strategic Group Operations Director to lead and manage the operations of all hotels within our group. This pivotal role is responsible for ensuring the highest standards of service, operational efficiency, and profitability across all properties. The ideal candidate will have a strong background in hospitality management, exceptional leadership skills, and a proven track record of driving business success at a multi-property level.

Key Responsibilities:

• Strategic Leadership: Develop and implement the overall operational strategy for the hotel group, aligning with the company’s vision, mission, and financial objectives.
• Operational Oversight: Oversee and coordinate the operations of all hotels in the group, ensuring consistency in service standards, guest experience, and operational procedures.
• Performance Management: Monitor and analyse the performance of each hotel, identifying areas for improvement and driving initiatives to enhance profitability and operational efficiency.
• Budget and Financial Management: Work closely with the finance team to develop and manage budgets, ensuring that all hotels meet or exceed their financial targets.
• Talent Development: Lead, mentor, and develop hotel General Managers and their teams, fostering a culture of excellence, accountability, and continuous improvement.
• Compliance and Standards: Ensure all properties comply with health, safety, regulatory, and brand standards, conducting regular audits and implementing corrective actions where necessary.
• Expansion and Growth: Collaborate with the executive team on business development opportunities, including the acquisition or development of new properties within the group.
• Crisis Management: Lead the group’s response to operational crises, ensuring that all properties are prepared for and can effectively manage emergencies or unexpected challenges.

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field; an MBA is preferred.
• Minimum of 5 years of senior leadership experience in hotel operations, with a track record of success at the regional or group level.
• Extensive knowledge of hotel management systems, financial management, and operational best practices.
• Proven ability to lead large teams, manage multiple properties, and drive business success.
• Exceptional strategic thinking, problem-solving, and decision-making skills.
• Strong communication, negotiation, and relationship-building abilities.
• Experience in managing budgets, financial reporting, and achieving financial targets.
• Willingness to travel frequently and manage operations across multiple locations.

Qualifications:

• Proven experience in a senior operations role within a large hotel group or hospitality brand.
• Strong leadership and team management capabilities.
• Deep understanding of the hospitality industry, including trends, challenges, and opportunities.
• Commitment to delivering exceptional guest experiences and driving operational excellence.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits:

• Competitive salary and executive bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for career advancement within the company.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

• MNC Company
• Basic $4000 - $6000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided
• Registered WSH Officer with MOM and Fire Safety Manager (FSM) with SCDF

Job Responsibilities:

• Interpret applicable Legal, Singapore Standards, Code of Practice & other requirements and implement & provide directions for compliance.
• Develop, maintain and periodically test out emergency response, Organize & conduct CERT audit and other emergency response relevant drills.
• Liaise with local authorities for all EHS issues, Licence renewal and represent the RC/SICA and other relevant meetings.
• Manage all EHS incident and non-conformance investigations and track corrective and preventive actions to closure.
• Organize risk assessments, site inspections and industrial hygiene and environmental samplings as well as implement or direct risk reduction and control measures.
• Conduct and organize EHS audits, trainings, meetings and promotional programs to increase employee awareness and knowledge.
• Establishing EHS objectives & Targets and its management Programme for continual improvement.
• Contractor management on In-house & SDM (Shutdown Maintenance) activities.
• Should have strong awareness on Safety Case implementation as well as Mitigative Measures for Safety Critical Events (SCE) in Major Hazard Industries (MHI).
• Establish good communication with all level and function within the organization.
• Assist in the adhoc assignment or project assign by management.
• Spearhead continual improvement projects for HSE.
• Work with HSE department in organizing Annual Safety Campaign.
• Liaise with local authorities for all EHS issues, License renewal and represent the RC/SICA/SORT and other relevant meetings.
• Other ad-hoc duties as assigned.

Requirements:

• Min Diploma in Chemical Engineering
• At least five years of primary experience handling safety responsibilities within HSE department
• At least 3 years of working experience in the oil or petrochemical industry. Preferably experienced in Jurong Island
• Must be a Registered WSH Officer with MOM and Fire Safety Manager (FSM) with SCDF
• Good command of English (spoken and written)
• Experience with ISO14001/ SS651(ISO45001) management systems

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Benefits Summary:

• Up to $3100
• 5 days
• Working Location: Clementi
• Company transport provided at MRT Station

Responsibilities:

• Follow up on shipment progress and ensure goods are delivered in a timely manner
• Handling process order, verifications and follow up with customer orders
• Coordinate with shipping operators of the status delivery and loading scheduled
• Handle customer complaints and building good rapport with customers
• Other ad-hoc duties

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

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https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on WhatsApp for more details:

https://wa.me/6582693981

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https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Jobscope

• Build six sigma and lean capability of colleagues through training and coaching (including IMEx orientation, IMEx elements, Innovation, process capability, M1 training and certification, etc.)
• Support site opex lead in goal setting, goals cascade and performance reviews
• Continuously deliver measured improvement in performance in all aspects of business for all the IMEx Ecosystem(s)
• Lead Six Sigma and Lean projects that are aligned with the site's short term and long-term goals
• Provide leadership & guidance to Green Belts and Yellow Belts
• Promote Good Practices and sharing knowledge across the site through community of practice and within the network
• Own the CI element and work with site leadership team to ensure a consistent and impactful application of CI loop site-wide
• Own, maintain and promote CI reporting and tracking portal Promote CI culture through reward and recognition
• Develop courses of action and drive implementation of solutions
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process Centric Team (PCT) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Responsibilities:

• Legal Advisory: Offer expert advice on regulatory compliance, corporate governance, and commercial issues.

• Contract Management: Draft, review, and negotiate contracts, including partnerships, licensing, and employment

agreements.

• Regulatory Compliance: Monitor legal changes and develop compliance strategies.

• Litigation Oversight: Handle legal disputes and work with external law firms as needed.

• Employment Law: Advise on hiring, terminations, and labor law compliance.

• Risk Management: Identify and mitigate legal risks, managing global insurance policies and claims.

• Research and Development: Conduct legal research and provide informed opinions.

• Collaboration: Coordinate and support with overseas counsel.

Requirements:

• Degree in Law or an equivalent qualification.

• Relevant experience in in-house legal departments or law firms is preferred.

• Knowledge of corporate law, contract law, intellectual property law, and applicable regulatory frameworks.

• Excellent communication and negotiation abilities.

• Strong attention to detail, analytical thinking, and a commitment to ethical and professional conduct.

The Travel Operations Manager/ Assistant Manager is a key role combining operational excellence with client-facing support. You will lead a team of operations specialists to ensure efficient and effective delivery of all travel-related services for our clients. This includes managing travel bookings, collaborating with the sales team on quotations, optimizing travel costs, and providing exceptional support to both clients and internal stakeholders. Some travel may be required to meet with clients or vendors.

Job Description

- Team Leadership:

• Lead, mentor, and develop a team of travel operations specialists.
• Delegate tasks, monitor performance, and provide constructive feedback.
• Foster a collaborative and supportive team environment.

- Travel Management:

• Oversee all aspects of travel arrangements, including flights, accommodation, ground transportation, and visa processing.
• Develop and implement travel policies and procedures to ensure efficiency and cost­ effectiveness.
• Negotiate with travel vendors to secure competitive rates and favorable terms.
• Utilize travel management tools and technology to streamline processes and track expenses.

- Client Management:

• Serve as a point of contact for clients, understanding their travel needs and preferences.
• Build and maintain strong relationships with clients, ensuring their satisfaction.
• Proactively address client inquiries and resolve any travel-related issues.

- Compliance & Risk Management:

• Ensure compliance with all relevant travel regulations, visa requirements, and company policies.
• Implement risk management strategies to mitigate potential travel-related risks.
• Stay informed about travel advisories and updates to ensure traveler safety and well-being.
• Excellent communication, interpersonal, and client management skills.
• Strong analytical, problem-solving, and organizational abilities.

Requirements:

• Bachelor's Degree or Diploma in Business Administration, Hospitality Management, or related field
• Minimum 3 years of relevant experience
• Experience in customer service management and/or travel industry operations is an advantage
• Strong leadership abilities with a track record of effectively managing teams
• Excellent communication, negotiation, and interpersonal skills
• Ability to thrive in a fast-paced, high-pressure environment and prioritize tasks accordingly
• Analytical mindset with proficiency in data analysis and reporting
• Familiarity with travel industry trends, destinations, and suppliers
• Problem-solving aptitude and a customer-centric approach to service delivery

Our client is from Oil and Gas industry, a local leading player. They are looking for a Project Operations Manager for the next phase of their business. They are located in West.

Duties of Project Operations Manager:

• Collaborate closely with Operations and Project teams to evaluate and ensure the safe and efficient delivery of projects.
• Manage the interface between Operations and Projects throughout all stages, from concept to final handover.
• Ensure project execution does not compromise terminal safety or reliability, proactively managing potential risks.
• Provide regular project progress reports and align with senior management.
• Develop resourcing plans for project management and coordinate staffing needs with HR.
• Lead, coach, and develop any direct reports.
• Foster a positive and collaborative work environment.

Requirements

• Min Degree in Engineering related field.
• Min 8 years of project operations experience in Oil & Gas or Petrochemical industry
• Experience in leading a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About The Opportunity

The ETS (Enterprise Technology Services) Level 2 Service Operations Team Leader is responsible for overseeing the daily operations of the Level 2 Service Centre Team, managing the team, representing the team to other stakeholders, and helping to ensure that the team and its processes are constantly developing and improving. The Level 2 Service Operations Team Leader will work closely with other Leaders in the wider Service Operations Team to ensure that all ETS service teams are providing a consistent, standardised, and amazing support experience. The Level 2 Service Operations Team Leader will have effective communication and customer service skills and the ability to network and maintain relationships with other support teams.

Key duties & responsibilities:

• Manage and develop the Level 2 Service Centre Team to meet ETS customer service standards and standard operating procedures.
• Adhere to the Standard Operating Procedures and best practices set within Service Operations and ETS
• Develop and train the Level 2 Service Centre Team and facilitating the creation of support documentation to assist with managing incidents and requests.
• Facilitate regular team stand ups, weekly business meetings, CDPs, quarterly business planning sessions.
• Report on and monitor the Level 2 Service Centre Team’s performance, as per standard operating procedures.
• Recruiting, interviewing, onboarding, and performance management of Level 2 Service Centre Team members
• Identify skills gaps and training opportunities for Level 2 team.
• Scheduling and resourcing the Service Operations Team to meet customer demand.
• Trend analysis to detect continuous improvements, automation and shift left opportunities.
• Identify, raise, and assist with Major Incidents and Problems.
• Approve changes
• Review and respond to feedback both from end users and internally within ETS.
• Act as an escalation point within region for Service Operations.
• Provide metrics based on customer access channels to help us drive our preferred channels.
• Be capable of carrying out the Level 2 Service Desk Analyst responsibilities and step in to support when needed.
• Engage with other Service Operations Team Leaders across countries and regions to ensure a consistent service is provided across all ETS services.
• Engage with Project Management team to ensure the Level 2 team are kept up to date of any future projects.
• Engage with Product Management team to ensure the Level 2 team are kept up to date of any future projects.
• Be available outside of standard business hours to be able to collaborate as part of our global business.

We’d love to hear from you if you have...

• Minimum 5 years experience working within a technology support context
• Minimum 2 years experience working as a leader or manager within a technology support context
• Broad understanding of Flight Centre’s full technology offering
• Specific understanding of Hardware and PC Support and the Standard Operating Environment (SOE).
• Highly effective skills in communication and customer service with the ability to network and maintain relationships with other support teams
• Travel Industry experience would be desirable
• Has the ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team.
• A thorough understanding of the strategic vision for service operations and the ability to set the long-term direction of the team.
• An ability to balance and plan the short-term actions of the team.
• Knowledge and understanding of all relevant industry standards.
• Knowledge and understanding of best practices for service management.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders.
• An ability to advocate for resources, support, and appreciation for service operations.
• A complete understanding of the organisation’s business.
• An ability to think critically about systems and to make adjustments consistently as needed.
• The ability to manage time effectively while setting the tone of the team through modelling and leadership.

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements
• Diploma in any discipline • At least 2 years of working experience
• Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Assistant Manager, Retail Operations, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Assistant Manager, Retail Operations:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Assistant Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Assistant Manager:

• Lead annual performance, remuneration, and bonus reviews, collaborating with Regional teams and global headquarters.
• Oversee payroll preparation, ensuring accurate, timely employee payments in coordination with Finance.
• Manage employee benefits programs, including insurance, pension plans, and leave entitlements, ensuring up-to-date documentation.
• Ensure accurate, up-to-date employee data for Singapore and SEA countries, conducting regular checks.
• Identify opportunities to digitize HR processes, enhancing efficiency and employee experience.
• Manage visa and work permit processes, ensuring compliance with local regulations and government agency requirements.
• Maintain updated HR policies, procedures, and employee handbooks, providing guidance on local employment laws.
• Handle employee grievances, mediate disputes, and foster compliance with employment regulations.
• Support Regional team in onboarding, system updates, and preparing materials for meetings.
• Collaborate on health and safety initiatives, and lead ad-hoc projects as assigned.

Requirements:

• Degree in related field
• 6 years of relevent experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Warehouse Manager to join their warehouse team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Manage and oversee operations across three sites with more than 150 employees.
• Provide strategic leadership for daily warehouse operations.
• Ensure compliance, meet customer expectations, and achieve KPIs.
• Accountable for P&L performance and managing budgets.
• Define operational requirements and implement new strategies.
• Engage customers on operational and contract matters.
• Enforce security and safety measures in the warehouse.
• Monitor budgets and resource allocation.
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Provide on-the-job training and ensure inventory accuracy.
• Maintain storage areas and uphold quality standards.
• Drive yearly improvement commitments and handle other duties as needed.

Requirements:

• Min Diploma holder
• Min 5 years in warehouse managerial position
• Proficient in Microsoft Office and Power BI
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Company Overview:
Our client is a leading player in the metals recycling industry, known for their commitment to quality, innovation, and sustainability.

Role overview:
Yoi will work closely with the Business Manager and Managing Director to manage and streamline all business operations.

Key Responsibilities:

• Oversee 4 key business areas: Legal Compliance, Operations, Risk Management, and Finance.
• Resolve operational issues in collaboration with the management team.
• Review and approve company processes and policies for compliance and efficiency.
• Recommend improvements to company structure and operational effectiveness.
• Drive change, innovation, and continuous improvement across the business.
• Implement and monitor yield management for competitiveness and profitability.
• Ensure compliance with company standards, including proposals and costings.
• Manage headcount, budgets, and succession planning to enhance productivity.
• Communicate and reinforce company strategy to internal and external stakeholders.
• Conduct quarterly department reviews to ensure target achievement.
• Collaborate with Business Development to align sales strategies with company goals.
• Build strong relationships with stakeholders through meetings and events.

Qualifications:

• Bachelor's Degree in any discipline.
• Proven leadership experience in an SME or start-up environment.
• Strong leadership, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.

To apply online please use the 'apply' function, attaching along your updated resume.

(EA: 94C3609/ R1442042)

Overview
Lead community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities

1) Support community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations.

• Transition care programme
• Community Health Posts

2) Engage community partners in the assigned area to collaborate in taking care of the health of the residents and coordinate community operations.

3) Support in operations planning in assigned area.

• Ops data analysis and monitor workload.
• Monitor the performance of ops KPIs.

4) Support in improving community operations to enhance care and residents experience.

• Pilot new programmes and processes.
• Evaluate the use of technology to ease workflow improvement.
• Evaluate success of pilot programs for future action.

5) Support in the overall Patient Experience efforts to improve residents experience and quality of care.

• Manage feedback from all sources and work closely with stakeholders in the investigation and service recovery process to ensure residents’ concerns are addressed.
• Evaluate feedback and work with various stakeholders to identify potential service gaps.

6) Any other duties.

Requirements

• Bachelor Degree
• With relevant experience in healthcare, operations related and/or customer service environment
• Minimum 2 years of experience
• Writing skill
• Communication skill
• Interpersonal skill
• Strong sense of responsibility and ability to manage complaints and feedback