Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented Chief Operating Officer (COO) to join our fast growing team. The ideal candidate will be responsible for overseeing and optimizing the retail company's operations across both online and offline channels. This role involves integrating and aligning the company's omnichannel strategies to drive growth, enhance customer experiences, and ensure operational efficiency. The COO will lead operational teams, implement innovative strategies, and manage processes to deliver a seamless and effective retail experience across all platforms.

You will also be responsible for:

• Omnichannel Strategy and Integration:
  Develop and implement integrated operational strategies that support both online and offline retail channels.
  Ensure a consistent and cohesive customer experience across physical stores and digital platforms.
  Collaborate with senior leadership to align omnichannel strategies with the company’s overall business objectives.
• Operational Management:
  Oversee daily operations across all retail channels, including stores, e-commerce, and fulfillment centers.
  Optimize store operations, including layout, staffing, and inventory management, to enhance in-store customer experience.
  Manage e-commerce operations, including website performance, online merchandising, order fulfillment, and customer service.
• Supply Chain and Logistics:
  Manage and optimize the supply chain to ensure timely and efficient delivery of products across all channels.
  Oversee inventory management for both physical stores and online platforms to balance supply and demand.
  Implement and manage logistics and fulfillment strategies, including warehousing, distribution, and last-mile delivery.
• Customer Experience and Service:
  Develop and execute strategies to enhance customer satisfaction and loyalty both in-store and online.
  Implement and manage customer service standards and processes across all channels to ensure a high-quality experience.
  Utilize customer feedback and data to identify areas for improvement and drive enhancements.
• Team Leadership and Development:
  Lead, mentor, and manage operational teams across retail stores, e-commerce, and fulfillment centers.
  Foster a culture of excellence, collaboration, and accountability within the operations team.
  Develop training programs to enhance team skills and ensure effective execution of operational strategies.
• Financial Oversight and Budget Management:
  Develop and manage operational budgets, including costs related to stores, e-commerce, and supply chain.
  Monitor and analyze financial performance, including sales, expenses, and profitability, to achieve financial goals.
  Implement cost control measures and optimize resource allocation to maximize efficiency and profitability.
• Technology and Innovation:
  Leverage technology to enhance operational efficiency and customer experience across all channels.
  Oversee the implementation of retail management systems, e-commerce platforms, and data analytics tools.
  Stay informed about industry trends and emerging technologies to drive innovation and maintain a competitive edge.
• Compliance and Risk Management:
  Ensure compliance with industry regulations, company policies, and safety standards across all operations.
  Identify and manage operational risks, including legal, regulatory, and reputational risks.

We would want to speak with you if you are / have –

• Bachelor’s degree in Business Administration, Operations Management, or a related field. MBA or other advanced degree is preferred.
• 10+ years of experience in retail management, including experience managing both online and offline channels at a senior level.
• Strong knowledge of omnichannel retail operations, supply chain management, and customer experience strategies.
• Proven leadership skills with the ability to manage and develop high-performing teams across multiple channels.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Strong financial acumen with experience managing budgets, financial performance, and cost control.

It would be great if you have:

• Experience in a multi-channel or omnichannel consumer brand environment with a focus on integrating online and offline operations.
• Familiarity with retail management systems, e-commerce platforms, and digital marketing strategies.
• Proven ability to drive technological advancements and innovation in retail operations.

Headquartered in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team – [email protected].

Key Responsibilities:

• Conduct site acceptance tests, oversee commissioning processes, and assist with the start-up of Insulating Glass machinery.
• Interface with customers for after-sales service, identify their needs, and provide tailored solutions.
• Address and resolve on-site maintenance issues by troubleshooting and offering technical support.
• Work collaboratively with customers to fulfill repair schedules effectively.
• Deliver training sessions to help customers optimize product performance.
• Provide feedback from the field to engineering and production teams for product improvements or new designs.
• Ensure compliance with validation processes, including product applications, controls, and documentation.

Requirements:

• Must be very willing to travel as there are times the travelling can take up to 8 weeks.
• Physical ability to handle heavy machinery parts and tool kits (>30kg).
• Ability to read and interpret technical drawings.
• Prior working experience in a technical servicing role is a must.
• Hands-on experience in servicing and the ability to work independently at job sites.
• Willingness to travel for service assignments within the SEA region.
• Strong problem-solving skills and a customer-focused mindset.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

• Planning and overseeing the construction operations of a project Conducting.
• Site layout.
• undertaking surveys.
• setting out sites.
• Work schedule.
• Managing equipment & materials at site.
• Organizing the workers.
• Safeguarding the environment.
• Checking and modifying plans and specifications for constructability, efficiency, and safety.
• Developing cost estimates and preparing bids.
• Managing subcontractor firms.
• Preparing site reports and filling in other paperwork.
• Working with the owner to ensure that the project meets requirements.
• Solving job site technical problems,moving between the field and office.
• Gaining additional education and training.
• Skilled in Using of Autocad, MS office,ability to prepare schedule in MS Project.

JOB REQUIREMENTS

1. Bachelor Degree in Civil Engineering / Equivalent
2. Experienced in Construction Site
3. Sound knowledge of Engineering,construction, and design.
4. Great leadership and organizational skills.
5. Great written and verbal communication skills.
6. A willingness to learn.

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Summary:

We are seeking a skilled and motivated Software Engineerto join our dynamic development team. The ideal candidate will be responsible for designing, developing, testing, and maintaining software applications. You will collaborate with cross-functional teams to deliver high-quality software solutions that meet business needs, enhance user experience, and drive the company’s technical goals forward.

Key Responsibilities:

• Software Development: Design, develop, test, and deploy software applications based on business requirements and specifications.
• Code Quality & Optimization: Write clean, efficient, and maintainable code while adhering to best practices, coding standards, and guidelines.
• Collaboration: Work closely with other software engineers, product managers, designers, and other stakeholders to gather requirements, discuss design concepts, and review code.
• Debugging & Troubleshooting: Identify, diagnose, and resolve issues within the application and infrastructure in a timely manner.
• Testing: Develop unit and integration tests, perform code reviews, and ensure the application is thoroughly tested and free of bugs.
• Continuous Improvement: Stay current with emerging technologies, development tools, and trends in the software engineering field. Suggest process improvements and contribute to the overall evolution of the product.
• Documentation: Maintain accurate documentation related to software designs, architectures, and code implementations to ensure that knowledge is shared across teams.
• Performance Monitoring: Implement application performance tracking, optimize code, and resolve scalability issues.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Proven experience as a Software Engineer or similar role.
• Proficiency in one or more programming languages such as Java, Python, C#, JavaScript, Ruby, etc.
• Solid understanding of algorithms, data structures, and software engineering principles.
• Familiarity with front-end technologies (HTML, CSS, JavaScript frameworks) and back-end development (databases, APIs, server-side logic).
• Experience with version control systems such as Git.
• Strong problem-solving skills and ability to troubleshoot complex issues.
• Knowledge of agile software development methodologies.
• Strong communication skills and ability to collaborate effectively with cross-functional teams.

Personal Attributes:

• Self-motivated, proactive, and eager to learn.
• Strong attention to detail and quality.
• Ability to manage multiple tasks and prioritize effectively.
• Adaptable to changing requirements and environments.
• Collaborative and a team player, yet capable of independent work.

Work Environment & Benefits:

• Competitive salary and benefits package.
• Opportunity for professional growth and career advancement.
• Supportive and inclusive work culture.

Please state your current and expected salary together with earliest date available with your application.

JD:
o Good programming skills in Python
o Must possess experience or interest in training and deploying machine learning models end to end.
o Good understanding of basic statistics and deep learning techniques
o Prior experience in data integration, profiling, validation and cleansing
o Proficiency with SQL
· Software delivery
o Strong understanding of agile methodologies
o Strong understanding of CI/CD
o Strong understanding of test-driven development
o Comfortable using version control and enterprise task management tools.
· Data Engineering
· Experience in deploying TensorFlow and PyTorch into production
o Building data pipelines and architecture
o Should have extensive experience with relational and NO-SQL databases
o Should have proficiency in handling both structured and unstructured data sources
o Strong experience deploying applications to cloud platforms like Azure, AWS
o Interest in building efficient batch and streaming data engineering pipelines
o Exposure to distributed data processing platforms like Spark?.Data Engineer

JOB SUMMARY

We are seeking a highly skilled and experienced Technical Engineer to join our team as a key leader in our engineering department. The successful candidate will play a pivotal role in overseeing the daily operations of building systems, with a primary focus on M&E and Air Conditioning and Mechanical Ventilation (ACMV) systems. The individual will be responsible for managing a team of shift leads and technicians, ensuring the seamless functioning of our facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Technical Expertise: Demonstrate in-depth technical knowledge of Building General M&E, ACMV systems, and Process Utility Systems(CDA, UPW, PCW, PVAC, Scrubber, etc.).

· Team Management: Lead and manage a team of shift leads and technicians to ensure optimal performance and efficiency.

· System Oversight: Oversee the operation, maintenance, and troubleshooting of building systems to ensure reliability and compliance with industry standards.

· Preventive Maintenance: Develop and implement preventive maintenance programs to minimize downtime and extend the lifespan of equipment.

· Emergency Response: Respond promptly to emergency situations, coordinate with relevant teams, and implement corrective actions to resolve issues efficiently.

· Documentation: Maintain accurate records of equipment, maintenance activities, and compliance documentation.

· Collaboration: Collaborate with other departments to ensure a coordinated and integrated approach to facility management.

SUPERVISORY RESPONSIBILITIES

Supervises technical shift team who support the site on a 24 x 7 basis. Responsible for ensuring shift coverage and delivery of planned and preventative maintenance works. Provide coaching, assistance such as technical guidance and training to co-workers. Coordinate site works and assign tasks. Foster a collaborative and positive work environment.

QUALIFICATIONS

· Proven experience as a Building Operation Engineer or similar role.

· In-depth knowledge of Building General M&E, ACMV systems, and Process Utility Systems.

· Strong leadership and team management skills.

· Excellent problem-solving and decision-making abilities.

· Ability to work effectively in a fast-paced and dynamic environment.

EDUCATION and EXPERIENCE

· Bachelor's degree or Diploma in Facility Management, Mechanical or Electrical Engineering or a related field.

· Knowledge and understanding of all applicable good practices and techniques, laws, project controls and environmental regulations to include safety regulations.

· Previous experience in a supervisory or managerial role is preferred.

CERTIFICATES and/or LICENSES

Universal CFC certification preferred. Additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems, process controls, mechanical power transmissions, painting, plumbing, carpentry or engine repair. Certifications/licenses as may be required by local jurisdictions.

COMMUNICATION SKILLS

Ability to comprehend, analyse, and interpret the complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.

FINANCIAL KNOWLEDGE

· Understanding of budgeting and cost management related to building operations.

· Ability to contribute to financial planning and decision-making.

REASONING ABILITY

Ability to solve advanced problems and deal with a variety of options in complex situations.

Analytical mindset with the ability to assess situations and make sound decisions. Strong problem-solving skills.

OTHER SKILLS and/or ABILITIES

· Proficient in the use of computerized maintenance management systems (CMMS).

· Familiarity with relevant safety codes and regulations.

· Proficiency in Microsoft Office Suite.

· Ability to adapt to changing priorities and manage multiple tasks simultaneously.

· Strong interpersonal skills for effective collaboration with internal and external stakeholders.

Hao Ren Hao Shi 好人好事 is currently seeking an energetic and resourceful person to join our team as Operations Executive. The candidate will be responsible for managing our programs and general day to day operations.

The successful candidate must enjoy speaking to people,

You will be working with a fast moving and vibrant team serving the Singapore Community.

Job Description:

• Assist in planning, managing, and executing daily operations related to food distribution programs and the Community Mart.
• Coordinate with external stakeholders, including suppliers, donors, volunteers, and community partners, to ensure seamless delivery of services.
• Monitor and ensure compliance with organisational policies, safety standards in all operations.
• Identify operational inefficiencies and propose solutions to enhance productivity and effectiveness.
• Assist in planning and implementing special events or campaigns
• for food distribution and community engagement.
• Support volunteer engagement efforts by ensuring volunteers are well-coordinated, trained, and aligned with organisational goals.
• Handle ad hoc duties assigned that relate to our core activities, including but not limited to logistical support for food drives, administrative tasks, or support for outreach programs
• Act as a point of contact for resolving day-to-day operational issues.

Requirements:

1. Organisational skills: Ability to multitask

2. Communication skills: Good verbal and written communication skills

3. Proficiency in Microsoft Office

4. Passion for community work and a commitment to making a positive impact

5. Flexibility to work evenings or weekends during community events or campaigns.

How to Apply: If you are passionate about making a positive impact in the community and meet the requirements outlined above, please submit your resume and cover letter to [email protected] with subject title “Job Application”. In your application, please state your expected salary.

Deadline for Application: 31 December 2024

We appreciate your interest in joining our team at Hao Ren Hao Shi. Together, we can work towards a brighter future for those in need in our community.

1. Coordinate daily operations for Restaurant operations.

2. Manage other restaurants outlets by receiving other manager’s feedbacks.

3. Deliver good service and maximize customer satisfaction.

4. Respond efficiently and accurately to customer’s complaints.

5. Regularly review product quality, and sourcing for new vendors.

6. Daily reporting and inventory report to the Managing Director.

7. Ensure compliance with sanitation and Safety regulations.

8. Jointly coordinating and planning menu with Head Chef.

9. Managing and maintaining restaurant’s image to the public and suggest ways to improve it.

10. Control operational costs and identify measures to cut waste.

11. Train new and current employees on proper customer service, and service quality.

1. Generate M&E co-ordination shop drawings.
2. Evaluate and resolve M&E problems with consultants and sub-contractors.
3. Attend principal meetings with client and consultants.
4. Prepare M&E progress report or any other reports required by the client or consultants.
5. Collect operational manuals from suppliers / sub-contractors on completion of project for submission.
6. Check and ensure compliance with the requirements of ISO 9000, ISO 14001 and OHSAS 18001.
7. Collaborate with site engineer to resolve problem and co-chair meeting monthly.
8. Propose risk assessments based on tender drawings and documents.
9. Develop VCED, including cost-effective solutions for M&E.
10. Review M&E work schedules and lead times to create suitable project schedules using Microsoft Project (or equivalent) for tender projects.
11. Assist in tendering work by proposing appropriate architectural and C&S solutions, including necessary plinths, access panels, structural openings, dog houses, make-good areas, and other related elements.
12. Attend site surveys and ensure proper methods of statement and material shifting are in place.
13. Review all VOs on-site and evaluate costs based on POs and tender clarifications.
14. Collaborate with the Planning and QS Departments on related matters.
15. Prepare Tender presentation slides and present M&E-related items to the client during interviews.
16. Full M&E functions as designated and not limits to other general assigned duties.

Job Description:

As an Application Support Engineer, you will act as a software detective, identifying and resolving issues in critical business systems. You will work independently and collaboratively to provide innovative solutions, becoming a subject matter expert (SME) in the process. This role involves troubleshooting, engineering support, and improving application support processes, with a focus on ETL tools, data pipelines, and database management.

Key Responsibilities:

· Identify and resolve issues within critical business systems.

· Develop and improve application support processes and strategies.

· Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues.

· Conduct system audits to optimize performance and identify areas for improvement.

· Provide technical guidance and support to end-users.

· Profile, cleanse, and classify data.

· Design and develop data pipelines that ingest data from various sources.

Requirements:

· Hands-on experience with RDBMS such as Oracle, DB2, MS SQL, or PostgreSQL.

· Knowledge of database design and data modelling (logical and physical).

· Experience with ETL tools like SAS DI, Informatica, or Talend.

· Familiarity with data streaming technologies such as Kafka or Spark is an advantage.

· Experience with data visualization tools like Qlik, Tableau, or Power BI is a plus.

· Self-motivated and eager to learn, with a willingness to share knowledge.

Preferred Skills:

· Basic proficiency in Application Remediation, Data Replication & Synchronization, and IT Troubleshooting.

· Intermediate proficiency in ETL tools.

Responsibilities

· Understand customer demands, challenges, and objectives through assessments, information gathering and Customers, technology/industrial engagements

· Collaboration with sales & business development, product & engineering stakeholders including analyse and selection of appropriate hardware, software, and services to create the winning solution offering to customer and markets

· Developing detailed proposals, presentations, and technical documentation that outline the proposed solutions, including features, benefits, and pricing. Presenting these proposals to customers in a clear and compelling manner

· Preparation and conduct of product and solution exhibitions, demonstrations and proof-of-concept activities to showcase the capabilities and address any technical questions or concerns from customers

· Providing technical expertise and support to business development & sales team throughout the sales cycle, including participating in customer meetings, responding to technical queries, and contributing to the development of sales strategies

· Building and maintaining relationships with technology vendors and partners to stay informed about the latest products, technologies, and industry trends. This includes evaluating new solutions and incorporating them into proposed designs

· Keeping up-to-date with advancements in communication technologies, industry standards, and best practices. Pursuing opportunities to enhance technical skills and knowledge

Requirements

· Degree in Electrical/Electronics/Communications Engineering

• Minimum 5 years’ experience in Communications/Telecommunications/Infosystems Solutions Engineering and Implementations, supporting as a Pre-Sales capacity

· Strong understanding of communications technology

· Able to follow up closely with customers in order to answer to their needs

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

What you'll be doing

• Oversee daily operations at designated service points, ensuring efficient workflows and excellent service delivery
• Collaborate with clinical and administrative teams to enhance processes and patient care standards
• Manage financial targets, including annual budgeting, resource planning, and the development of new specialised services
• Supervise a team of non-clinical staff, conducting appraisals, training, and professional development to maintain a skilled and motivated workforce
• Innovate and implement service improvements to elevate patient experiences and operational efficiency
• Drive recruitment and retention strategies to ensure a stable and capable team
• Act as a communication liaison between staff and management, escalating issues and suggesting solutions
• Contribute to organisational goals by participating in committees and special projects as required

What we're looking for

• Bachelor Degree holder in relevant studies
• 3 - 4 years of working experience in a hospital setting, preferably in an operations role
• Demonstrates exceptional communication, presentation, and interpersonal skills to effectively engage with diverse stakeholders
• Strong aptitude for problem-solving and negotiation, ensuring practical and mutually beneficial outcomes

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Position Summary:

We are seeking an experienced and dynamic Service Delivery Operations Lead to oversee the day-to-day operations of our service delivery team. The ideal candidate will be responsible for ensuring timely and quality service delivery while driving operational excellence and maintaining high customer satisfaction levels. This role requires a proactive leader with a strong focus on performance management, team development, and seamless collaboration across teams.

Key Responsibilities:

Operational Oversight:

· Oversee the daily operations of the service delivery team to ensure all services are delivered on time and meet established quality standards.

· Monitor and manage operational KPIs to achieve delivery excellence.

Team Management:

· Lead and manage a team of 5+ individuals, providing guidance, support, and regular performance feedback.

· Foster a collaborative and high-performing team culture.

· Develop training plans and upskill team members to meet evolving service delivery requirements.

Customer Satisfaction:

· Ensure high levels of customer satisfaction by addressing service issues promptly and maintaining clear communication with stakeholders.

· Act as the escalation point for complex service delivery challenges and resolve them efficiently.

Collaboration and Integration:

· Work closely with cross-functional teams to integrate service delivery solutions seamlessly into broader business operations.

· Drive alignment between service delivery and organizational goals.

Troubleshooting and Analysis:

· Identify and analyse service delivery bottlenecks and recommend improvements.

· Lead troubleshooting efforts to resolve technical or operational challenges effectively.

Communication and Reporting:

· Communicate effectively with stakeholders at all levels to provide status updates, insights, and recommendations.

· Prepare and deliver detailed reports on team performance and service delivery outcomes.

Mandatory Skills:

Communication Skills:

· Advanced proficiency in clear, concise, and professional communication, both written and verbal.

Troubleshooting and Analysis:

· Strong analytical skills with the ability to identify and resolve operational issues efficiently.

Team Management:

· Proven experience managing a team of 5+ members, with demonstrated success in team performance improvement and leadership.

Additional Skills:

· Advanced expertise in Service Delivery Management, Business Operations Management, Operational Excellence, and Delivery Excellence.

· Strong organizational and time-management abilities.

· A proactive problem-solver with excellent decision-making skills.

Qualifications and Experience:

· Bachelor’s degree in business administration, Operations Management, or a related field.

· 5+ years of experience in service delivery, operations, or a related role.

· Prior experience leading service delivery teams and driving customer-focused solutions.

Mandatory skillset:

· Communication Skill

· Troubleshooting and Analysis Skill

· Manage a team of > 5 people before

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Job Description

• Undertake design and study of civil infrastructure work of road work, Sewerage, permanent and temporary traffic, drainage and utilities
• Familiar with the latest authorities’ design codes, specifications and requirements as well as submission procedures
• Able to be the design lead communicating and liaise with client and authorities while managing the team members design deliverable of drawings and reports.
• Able to liaise and coordinates with other design discipline/departments as well as managing sub consultants in preparation of drawing and reports for submission
• Able to communicate with clients and approving agencies for purposes of obtaining design information, presenting design intent and options and expediting approvals
• Able to supervise the team and carry out independent review of submission documents

Requirements

• Bachelor of Civil Engineering (or equivalent) – from a University recognized by Professional Engineers Board (PEB) of Singapore
• 1-2 years design experience in civil infrastructure works or transportation planning
• Good interpersonal and analytical skills
• Excellent technical and project management skills
• Usage of Microstation or Autocad design drafting tools; experience in Bentley design tools and transport modelling software will be an advantage.

Responsibility :

• Perform all roles and responsibilities required of site supervisors under the Building Control Act.
• Ensure that all the civil & structural and M&E works are constructed in accordance with drawings and specifications and the Building Control Act and Regulations.
• Supervise concreting, pavement, drainage construction works (applicable for C&S)
• Carry out checks on compaction and curing of concrete (applicable for C&S)
• Carry out checks on striking of formwork, re-props and removal of props (applicable for C&S)
• Carry out checks on quality & erection of precast components (applicable for C&S)

Qualification:

• Minimum four (4) years of relevant experience as a civil & structural engineer.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.

Job Description

• Design and drafting of building C&S engineering works
• Conducting technical feasibility study, life cycle study and planning for building engineering.
• Preparation of study reports, design reports, technical notes and public consultation papers.
• Preparation of tender documents and technical specifications.
• Evaluation of tenders and preparation of tender assessment reports.
• Provide support in project management and contract administration for building engineering contracts.

Requirements

• Bachelor Degree in Civil Engineering
• Minimum 3 years of hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Team player and able to work independent with minimal supervision

(Candidate will be required to oversee Operations & Marketing for both Tianyi Biomedical Tech as well as Tianyi InMed TCM Clinic)

Responsibilities:

• Take charge and conceptualise marketing proposals / initiatives to increase awareness of company
• Take charge and conceptualise sales proposals / initiatives to increase awareness of company
• Drive consumers interest in company and products, achieving KPIs
• Research and identify new business opportunities & marketing trends - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets for company’s products and services
• Executes and supports the operational aspects of business and troubleshooting
• Oversee operations departments such as admin, sales, marketing and customer service
• Assist management in determining best operations procedures suited to ensure smooth execution of projects & events
• Ensure cohesion between departments to meet company’s expected targets
• Consistently review operations and team performance to identify problems, concerns, and opportunities for improvement and propose solutions.
• Set up and review standard operation procedures
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for company

Requirements & Qualifications

• Recognised Bachelor’s in Business Administration, Marketing, or any related background
• At least 5 years of experience
• Excellent track-record in meeting targets / goals
• Able to perform on the ground work
• Excellent attention to detail and strong analytical skills.

Assist in the planning stages by providing technical input on the feasibility, safety, and environmental considerations of the Demolition and Land Reinstatement.

Coordinate with various stakeholders, including contractors, subcontractors, and regulatory authorities, to ensure project alignment.

• Supervise all on-site activities related to demolition and reinstatement, ensuring compliance with the project plan, safety regulations, and quality standards.
• Conduct regular site inspections to monitor progress and ensure that all work is executed as per the design and specifications.
• Implement and enforce safety protocols to prevent accidents and ensure the well-being of all site personnel.
  Review and approve method statements, risk assessments, and safety plans provided by Contractors.
• Ensure that the materials and the workmanship meet the required standards and specifications.
• Address any non-compliance issues by directing corrective actions and overseeing their implementation.
• Maintain detailed records of the project’s progress, including daily logs, material delivery notes, and site reports.
• Prepare and submit regular progress reports to the project manager and client, highlighting any issues, delays, or deviations from the plan Provide on-the-spot solutions to technical challenges that arise during the demolition or reinstatement process.
• Liaise with design engineers and other experts to resolve complex technical issues.
• Oversee the final inspection and testing of the reinstated plant facilities to ensure they meet tender requirements.
• Manage the handover process to the authorities, including the provision of asbuilt drawings, operation manuals

Requirements:

• Good graduate Degree in Civil & Structural Engineering, preferably recognised by the PE Board, Singapore.
• Minimum 10 years of construction experience in supervising civil and structural works in water/used water treatment works.
• Registered with IES as Resident Engineer (Civil).
• A person with good communication and leadership skills

We are seeking a System Engineer for our client ST Engineering.

Responsibilities

· System Engineering Design

· Generating Test Plan & Procedures

· Sourcing and Procurement of System Hardware

· Planning and Setting up Test Lab

· Conduct Factory Acceptance Test

· Lead Installation, Checkout, Integration and Testing (ICIT) at customer’s sites

· Perform Troubleshooting and Resolving System Faults

· Perform On-Site Acceptance Test

· Lead project activities and coordinate with multiple stakeholders which includes suppliers, customers and other teams of staff for the project implementation

Requirements

· Degree in Electrical & Electronics Engineering / Computer Science or equivalent

· Minimum 2 to 3 years working experience in industry

· Experience and knowledge in Infocomm Technology, RedHat Linux, Virtual Environment, Network Security is preferred

· Computer literate e.g. MS office, Visio

· Excellent Oral and Written Communication Skills

· Excellent Time-management

· Good Learning Capability

· Working location is in Jurong East

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Role: Operations Executive (up to $3.7k, with transport allowance)

Job Responsibilities:

• Oversee and maintain facilities at the centers, collaborating with contractors and vendors in adherence to all

regulatory standards.

• Conduct regular inspections and contractor performance evaluations to drive continuous improvement.

• Ensure preventive, corrective, and ad-hoc maintenance is completed to meet required standards.

• Develop and execute processes to enhance operational efficiency and streamline workflows.

• Support the development of emergency scenarios and hospital tabletop exercises.

• Participate in setting up infrastructure and ensuring system readiness for operational activities.

• Manage fault reporting to address issues promptly.

• Ensure clinic infrastructure is adequate, safe, and functional.

• Track and report operational issues to management with timely feedback.

• Coordinate daily operations to ensure prompt, efficient services.

• Perform tasks following standard operating procedures, ensuring smooth and safe clinic operations.

• Monitor and compile statistics on clinical operations, key performance indicators (KPIs), and submit periodic reports.

• Gather and consolidate user requirements for projects, ensuring timely and budget-compliant completion.

• Maintain thorough documentation to support all maintenance activities and project administration.

• Continuously assess and improve operational workflows.

• Perform any other ad-hoc duties as assigned.

Job Requirements:

• Diploma or Degree in Engineering.

• Strong logical thinking and problem-solving abilities.

• High attention to detail and meticulousness.

• Proficient in Microsoft Office applications.

• Customer service-oriented.

• Effective communication skills (both phone and email).

• Previous experience in Healthcare/Medical care is an advantage, though not required.

• Independent worker with a proactive approach to operations improvement.

• Hands-on and team-oriented, requiring minimal supervision.

Only shortlisted candidates will be notified

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Description:

• Provide technical support, propose solutions, and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer
• · Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• · Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• · Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• · Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• · Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• · Create and maintain comprehensive documentation for all implemented networks.
• · Assist in preparation of proposals and solution presentations.
• · Able to lead a team of network engineers (size).
• · Attain key certifications for partnership with key vendors.

Educational Qualification:

• Years of IT Experience: 3 Years
• Work Experience: 3 Years

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Aligned with Innovation Enabled:
  • Assist in AI Solution Development: Support the design, training, and deployment of AI models for innovative teaching and learning solutions, enhancing personalization and engagement.
  • Support IT Modernization Efforts: Work on automating processes and improving service delivery to achieve operational excellence and stakeholder satisfaction.
• Aligned with User-Centric:
  • Enhance User Experience: Collaborate with the team to integrate AI into IT services, ensuring seamless and user-friendly applications that prioritize empathy and usability.
  • Develop Employee-Focused Tools: Build and maintain AI-powered tools that assist employees in focusing on value-added tasks and improving productivity.
• Aligned with Data-Driven:
  • Prepare and Process Data: Collect, clean, and preprocess data for machine learning and AI projects, ensuring accessibility and usability for decision-making.
  • Contribute to Analytics and Insights: Assist in generating intelligent insights by developing and refining models for data analysis and reporting.
• Technical and Collaborative Responsibilities:
  • AI Development and Maintenance: Write and maintain code for AI/ML models and pipelines, ensuring accuracy, scalability, and efficiency.
  • Research and Experimentation: Explore emerging AI techniques and tools to recommend improvements and innovative solutions.
  • Documentation and Reporting: Maintain clear documentation of AI workflows, model parameters, and project updates for future reference and team collaboration.
  • Cross-Functional Collaboration: Work closely with the AI Technical Lead and stakeholders across departments to ensure solutions meet business needs.

• Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, or a related technical field.
• Minimum 5 years' experience in an IT role, with 1 to 2 years in AI and related fields.
• Recent graduates or candidates with internships/projects in AI/ML are welcome.
• Certifications such as Microsoft Azure AI Fundamentals, AWS Certified Machine Learning, or Google AI certifications are a plus.
• Proficiency in Python or R, with familiarity in ML libraries such as Scikit-learn, TensorFlow, or PyTorch.
• Basic understanding of data visualization tools (e.g., Matplotlib, Seaborn).
• Awareness of cloud services such as Azure, AWS, or Google Cloud, with hands-on experience being a plus.
• Knowledge of data processing tools like SQL and familiarity with data preparation techniques for AI/ML models.
• Exposure to ETL pipelines and working with datasets from diverse sources.
• Demonstrated experience through coursework, internships, or personal projects in developing and deploying machine learning models.
• Strong ability to work in a team, learn quickly, and apply feedback to improve performance.
• Problem-Solving: Logical and creative thinking to address challenges in AI implementation.
• Communication: Ability to articulate technical concepts to non-technical team members and stakeholders.
• Ethical Awareness: Understanding the basics of ethical AI practices, such as fairness and data privacy.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.