Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employ over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

Air Freight Operations Executive

ARAMEX Singapore is expanding! We are seeking Air Freight Operation Executive to join our Singapore team. You will report to the Air Freight Manager.

What are the roles and responsibility?

• Handle alerts in Cargowise for the Master execution
• Work closely with Air Freight Specialist team and Airlines on booking status
• Follow up with Airlines for perishable / DG requirements and temp upgrades
• Apply online booking via Airline direct sites or through carriers
• Generate AWB and MAWB based on customer requirements in destination clearance
• Prepare LC AWB and other required documents for payment
• Following the AWB standing instruction of docs accompany such as EAP

Requirement for the role

• 2-3 years of relevant working experience preferably in the Freight Forwarding and Logistics industry
• A team player
• 5.5 days work week
• Work Location: Airline Cargo Road

Job Description

• Supervise, review and enforce established operating procedures by the on-site teams.
• Monitor work processes and performance of the on-site teams in order to achieve service excellence and ensure quality performance.
• Keep track of daily/weekly/monthly roster.

• Manage Payroll - Update attendance, leave schedule and duty schedule to HR.
• Conduct on-site training if on site team unable to perform.

• Conduct tool-box meetings, equipment checking and other safety SOP.
• Review, monitor and motivate team members through positive communication and feedback.
• Conduct interview and allocate manpower to the respective sites/location.
• Engage and rectify feedbacks from clients in a timely and efficient manner.
• Attend meetings with clients and take back to review and improve operations processes for higher efficiency

• Assist with Operations when there are big events even if its weekends or public holiday

Job Requirement

• Experience with housekeeping and janitorial services. Minimum 2 years

• Strong leadership, problem-solving and interpersonal skills with ability to exercise common and control

• Able to work independently and multi task

• Good communication skills

• IT savvy - emails, microsoft excel, office, powerpoint and others

• Able to use mobile application

• Valid Class 3 license (compulsory)

• Working Days : Monday to Saturday

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Duties & Responsibilities
1.Recruit, train, assess and supervise personnel performing recruitment and interviewing to ensure quality of the participant data.
2. Manage the recruitment listings and study visit scheduling to ensure response rates and operating capacity are maximised, and project timelines are being met
3. Design, test, implement and review new workflows or surveys
4. Recontact participants to verify and rectify collected information
5. Ensure participant information in the operations database is updated and accurate and the completed consent and data forms are accounted for and securely stored
6. Record and track the submission, rework or rejection of consent forms and questionnaires and generate reports on data quality
7. Investigate participant complaints and incidents and implement appropriate actions for continual improvement of processes and service
8. Supervise and guide callers, interviewers and recruiters on professional conduct and responsiveness to ensure participant satisfaction and willingness to contribute for the long-term
9. Compute monthly payments to the recruiters
10. Manage the cash and vouchers for the reimbursement to participants of various projects

Qualifications

• A degree holder, preferably from a biomedical or life science discipline
• Minimum 3 years of working experience and 1 year of supervisory experience
• Clear and good communication skills
• Careful and meticulous with data management
• Fluent in English and at least 1 other local language (for examples Malay or Chinese) to be able to understand and communicate with research participants who are only able to speak Malay or Chinese
• Proficient in Microsoft applications

We seek a dynamic and experienced Manager to oversee daily operations, streamline processes, and ensure departmental efficiency. The ideal candidate will have strong leadership skills, a knack for problem-solving, and a proven ability to manage budgets, teams, and resources effectively.

Key Responsibilities:

• Applicant must Manage and control daily work operations at Mechanical and Electrical project sites of Fusion Engineering & Services Pte Ltd at various locations in Singapore (Construction and plant maintenance work). Oversee day-to-day operations and optimize workflows of ongoing projects.
• Applicant shall implement safe work practices at the job site to work towards Zero LTI
• Applicant should have good experience in managing manpower and transport execution of project sites
• To work closely with the owner, client, sub-vendors, main contractors, and suppliers
• Ensure compliance with legal and organizational standards.
• The Manager shall be responsible for ensuring that the project execution is according to the project Safety and quality requirements
• To maintain project documentation at all phases of construction
• Drive process improvements and enhance productivity.

Requirements:

• Proven experience in company operations & management.
• Strong leadership and organizational skills.
• Excellent problem-solving and communication abilities.

Responsibilities

• Responsively address customer inquiries and prepare quotations.
• Manage and coordinate import and export shipments.
• Establish effective communication with overseas agents to verify shipping documents and comply with the regulations of respective countries.
• Issue customs permits as needed.
• Maintain close communication with various stakeholders, including vendors, shippers, customers, carriers, and overseas agents.
• Accurately input data related to freight services.
• Ensure meticulous management of paperwork documentation for billing and file closure upon shipment completion.
• Undertake occasional tasks as assigned by the Management.

Requirements

• Knowledge of Cargowise an advantage.
• Exhibit strong verbal and written communication skills.
• Demonstrate proficiency in using MS Office.
• Display a meticulous, team-oriented, and positive work attitude.
• Thrive in a fast-paced work environment.
• Minimum 1 year working experience in both airfreight operations and customer service.
• Fresh candidates with relevant qualifications are welcome to apply for entry level position.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at ECHO

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Key Responsibilities

Ensure that the correct quantity and meal types are sent to the Food Bank on time and that meals are stored accurately

• Collect, check and hand over meals and catering items to crew and monitor last minute top up of meals
• Conduct quality control checks on completed equipment carts and ensure that equipment are present according to the correct Equipment Loading Plan
• Push meal carts and carry catering equipment in the kitchen and on-board aircraft
• Handle and transport meal orders between the kitchen and the aircraft

Requirements

• Possess basic frontline customer service skills
• Ability to work in a multi-cultural team
• Able to carry heavy loads up to 5kg
• Ability to read and speak English
• Ability to do simple mathematical calculations
• Work 3 rotating shifts

We are representing our client, a local church organisation to look for an experienced HR Operations Specialist to complement the existing team.

This role delivers the HR Value Proposition, in support of the People Strategy, through the efficient and efficacious functioning of HR processes. This includes staff attraction, recruitment, onboarding, payroll, benefits, learning and development, SDR process and HRIS.

Responsibilties

• Flexible and Hybrid way of work post-pandemic. Contribute to building a collaborative and relational culture.
• Implement staff attraction and recruitment processes to meet staffing needs and build pipeline. Manage vendors (ministry support), polytechnic or university interns (if any).
• Manage Confirmation Assessment process, Staffing-related Contracts Renewal and Exit-related processes.
• Work with Payroll Vendor to ensure monthly payroll is processed accurately and on a timely basis. This includes following up on the payroll process, verifying and approving payroll reports, and addressing Board Chairman and Treasurer queries if any.
• Support the full implementation of the Staff Development Review Process annually.
• Coach supervisors and staff on Staff Development Review related conversations and processes.
• Deepen the Pre-Boarding and Onboarding engagement experience to ease contextual transition to full-time ministry.
• Build up learning journeys as part of L&D roadmap. Consolidate & review staff development needs via annual SDR process.
• Ensure data integrity of HR Information System, in consultation with external vendor.
• Be familiar with the HRIS for annual data rollover, including leave & claims.
• Support HR site administration in Sharepoint in consultation with IT.
• Ensure HR information such as organization chart and staff announcements etc. are updated regularly.
• HR Projects - This may include Staff Wellness, Digital or Productivity-related continuous improvement projects.
• Survey Support for Ministry of Manpower, SNEF surveys as needed.
• Address staff-related queries to above-mentioned.
• Staff participation in church-wide events.

Requirements

• Bachelor’s Degree in Human Resources or equivalent.
• Minimum 5 years of relevant experience.
• Strong HR operations experience and In-depth knowledge of local employment law in accordance with TAFEP guidelines, IRAS and CPF Act is required.
• Excellent communication, leadership, and interpersonal skills.
• Digitally-saavy and experience with HR systems is required.

We are seeking a highly motivated and experienced Operations Manager to lead and manage our logistics operations, ensuring smooth, efficient, and cost-effective service delivery across all functions.

Responsibilities:

• Oversee day-to-day logistics and warehouse operations, ensuring seamless execution of both inbound and outbound activities.
• Supervise and lead a team of warehouse staff, drivers and delivery attendants, ensuring adherence to company processes and quality standards
• Continuously improve workflows, ensuring efficiency in route planning, inventory control and space utilisation
• Maintain accurate inventory records, reconcile stock with data storage systems and ensure effective control processes are in place
• Collaborate with other internal and external departments to ensure smooth and timely delivery of products to clients
• Ensure a safe working environment by enforcing safety protocols, compliance with health and safety regulations, and adherence to all legal requirements.
• Track operational performance and provide regular recommendations to management
• dentify and resolve any operational issues, ensuring minimal disruption to services and maintaining high level of customer satisfaction

Requirements:

• Minimum 3-5 years of experience in logistics/operations management
• In-depth understanding of logistics operations, inventory management, warehouse systems and end-to-end supply chain processes
• Ability to multitask and manage priorities under tight deadlines
• Proven ability to lead, manage and develop a team with strong interpersonal and communication skills
• Ability to analyse operational data, identify trends and implement corrective actions to improve performance
• Takes ownership, an inventive problem-solver, and maintain a high level of accountability

About us:

Royal Logistics Solutions Pte Ltd is is a leading logistics solutions provider, specializing in transportation logistics, warehousing, material handling, and labor supply. We pride ourselves on delivering customized solutions for businesses across various sectors. As we continue to expand, we are looking for driven individuals to join our team and help us achieve new heights.

The role reports to the Global CFO supporting Asia and responsible for overseeing and coordinating various operational activities within the organization. He / She will process payments to our external partners and maintain up-to-date records of all invoices and receipts. The person will also keep track of inventory, maintaining financial / sustainability and client records, handling maintenance issues and providing administrative support as needed.

Operations

- Work with colleagues in China and Europe to ensure that all inventory record are kept up to date

- The person will also assist the Operation Manager in maintaining / coordinating sustainability related work

Payments / Administrative

- Processing payments for our suppliers and vendors by inputting into banking platform

- To follow up, ensure authorizations are obtained promptly and record all payments on a timely basis

- May call upon to assist in data entry into the accounting system and maintain accurate financial records, maintenance of proper filing systedm, ensuring all records are in proper order.

- Banking matters - cheque deposits, token application etc

- Provide assistance with Admin and Corporate Secretarial Services

- Assist in liaising with external stakeholders e.g. auditors, tax agent, company secretary, etc.

- streamlining filing systems, and performing ad-hoc tasks

REQUIREMENTS

· Min O level or equivalent

· Strong organizational and multitasking skills, with attention to detail and accuracy.

· Ability to communicate effectively with internal teams and external partners via phone calls and Whatsapp messaging

· Proficient in Microsoft Office (Word, Excel).

· Impeccable time-management skills

· Capability to stay organized and maintain detailed records

· Excellent communication skills and ability to collaborate effectively with cross-functional teams.

· Proficient in spoken and writing English and Chinese / Mandarin (in order to communicate with Chinese counterparts)

Job Description

• Industry/ Organization Type: Cleaning/ Maintenance Services
• Position Title: Operations Executive
• Working Location: Kaki Bukit
• Working Hours: 5 days (Mon to Fri: 9am – 6pm)
• Salary Package: Basic salary $3,000 - $3,500 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Work closely with supervisors and administrative staff for overall direction, coordination, and evaluation of sites.
• Plan and develop work schedules for employees in multiple sites.
• Maintain inventory, supplies, and equipment.
• Lead in-house training for staff.
• Conduct meetings to maintain consistency, and effective communication amongst staff.
• Prepare particle count certifications.
• Other duties as assigned by the Management.

APPLY NOW!!!

• Valid Class 3 Driving License is mandatory.
• Good communication, time management, and organizational skills.
• Able to work independently and as a team.
• Able to supervise staff.
• Honest, responsible, and reliable.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #71385 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

The Role

The Boarding Officer (Operations) is a key operational role responsible for overseeing the smooth execution of cargo handling processes, ensuring compliance with client requirements, and maintaining effective communication with ship personnel and relevant stakeholders. This role demands organizational skills, adaptability to work irregular hours, and the ability to manage both on-site operations and paperwork efficiently.

What you’ll be doing:

• Establish and maintain strong working relationships with ship captains, chief engineers, surveyors, and personnel from loading terminals.
• Attend on-site operations to monitor cargo loading and unloading, ensuring all activities align with the client's specifications and standards.
• Oversee vessel arrivals and departures, ensuring timely communication and coordination.
• Handle cargo documentation, including invoices and inwards shipment paperwork.
• Liaise with local agencies to address daily operational matters when necessary.
• Ensure compliance with regulatory requirements and client specifications.
• Monitor resource utilization and identify opportunities for optimization to enhance operational efficiency.
• Propose workflow improvements and implement solutions to improve operational processes.
• Resolve any problems or challenges that arise during the course of work, ensuring minimal disruption to operations.

Job Requirement:

• Strong organizational and multitasking skills to manage both on-site operations and documentation.
• Effective communication and interpersonal skills to liaise with diverse stakeholders, including ship personnel, surveyors, and agencies.
• Problem-solving mindset with the ability to propose and implement practical solutions.

• Requirement:
• Previous experience in an F&B supervisory role or related position in a fast-paced restaurant environment.
• Experience assisting in kitchen operations and maintaining cleanliness is highly preferred.
• Experience with inventory management, ordering supplies, and managing staff.
• Ability to work hands-on in all areas of the restaurant, from supervising staff to assisting in the kitchen and dishwashing.
• Knowledge of food safety regulations and best practices in maintaining cleanliness.
• Flexibility to take on various roles as needed in a fast-paced environment.
• Must be available to work evenings, weekends, and holidays as required by the restaurant’s operating hours.
• Ability to handle multitasking and flexibility in job responsibilities, including both supervisory and hands-on tasks.

Job Description:

• Handle premium notice and renewal; ensure the client's premium is paid and the policy renewed.
• Follow up on the claim with the insurer, hospital, and clinic.
• Client Servicing - Birthday Listing of Client.
• Do Insurance and Investment Submission-Related Paperwork
• Preparing Investment and Insurance Docs for Client Review
• Updating the client’s Customer Knowledge Assessment via the insurer portal
• Take calls and assist clients with queries by checking with the superior or account manager of the insurer.
• Updating of Monthly Expenses
• Mailing of Documents
• Ad-hoc task by superior

Requirements:

• 1-2 years of relevant experience

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

Responsibilities:

User Engagement and Conversion

• Maintain strong user relationships, optimise user engagement strategies, and drive increased purchase conversions.

CRM Operations and Optimisation

• Create and execute effective push notifications and email marketing campaigns.
• Analyse sales performance data to refine product recommendations and content strategies.
• Continuously monitor and improve open rates, click-through rates, and overall conversion funnel performance.

Content Strategy and Copywriting

• Develop compelling push notification and email marketing content, aligning hot-selling products with relevant themes.
• Optimise copywriting to maximise open and click-through rates.

Social Media Trend Analysis and Product Recommendation

• Stay informed about trending topics on social media.
• Actively participate in team discussions to plan and implement timely push content strategies.
• Proactively identify and recommend products that align with current trends.

Cross-Functional Collaboration

• Collaborate with the Onsite Operations team to analyse and leverage the performance of content and products.
• Foster teamwork to amplify results and optimise future campaigns.

Requirements:

• Bachelor’s Degree in Marketing or a related field.
• No prior experience required, but relevant internships or 1-3 years of cross-border e-commerce experience is a plus.
• Passion for shopping and e-commerce industry.
• Strong attention to details and ability to thrive in a fast-paced start-up environment.
• Proactive, positive attitude, and excellent communication and coordination skills.
• Proficient in Microsoft Excel for data analysis and visualisation.
• Excellent English copywriting skills.
• Bilingual in English and Mandarin in order to communicate with Chinese speaking counterparts in HQ on a daily basis.

A Cleaning Operations Manager in Singapore is responsible for overseeing the entire cleaning operation, ensuring efficient service delivery, quality control, staff management, and compliance with local regulations. This role often involves higher-level strategic planning and coordination compared to a Cleaning Service Manager, focusing on broader operational management and optimization. Below are the key duties and responsibilities of a Cleaning Operations Manager in Singapore:

1. Operational Oversight

• Manage Daily Operations: Oversee all cleaning activities for various clients (residential, commercial, or industrial) to ensure seamless operations and high-quality service delivery.
• Develop Operational Strategies: Design, implement, and continuously improve operational processes for cleaning services, from scheduling to execution, to maximize efficiency.
• Monitor and Optimize Resource Utilization: Ensure that staff, equipment, and materials are efficiently used, minimizing waste while maximizing productivity.
• Coordination Between Departments: Collaborate with other departments, such as human resources, procurement, and safety, to ensure smooth operations across the cleaning service division.

2. Team Management and Leadership

• Staff Recruitment and Training: Oversee the recruitment, hiring, training, and professional development of cleaning staff, ensuring they meet the company’s standards and local safety regulations.
• Team Supervision and Support: Provide leadership and direction to cleaning staff and supervisors, ensuring they are motivated, productive, and adhering to schedules.
• Scheduling and Shift Planning: Plan and manage staff rosters to ensure adequate coverage for all cleaning assignments, optimizing labor costs while maintaining service quality.
• Performance Monitoring and Feedback: Conduct performance evaluations for team members and provide constructive feedback, addressing performance issues when necessary.

3. Quality Assurance and Service Delivery

• Quality Control: Conduct regular quality audits and inspections to ensure cleaning standards are consistently met and implement corrective actions where necessary.
• Client Relationship Management: Maintain strong client relationships by proactively addressing concerns, conducting regular check-ins, and ensuring their satisfaction with cleaning services.
• Customized Service Offerings: Ensure that cleaning services are tailored to meet the specific needs of each client, which may include specialized cleaning requirements for different sectors (e.g., healthcare, hospitality, or office spaces).

4. Health, Safety, and Compliance

• Regulatory Compliance: Ensure that all cleaning activities comply with Singapore’s regulatory standards, including safety laws, environmental regulations, and waste management protocols.
• Safety Protocols: Oversee the implementation and enforcement of health and safety standards to protect staff and clients. This includes training staff on the safe use of cleaning chemicals and equipment.
• Incident Management: Investigate accidents or incidents related to cleaning operations, implementing corrective measures and reporting to authorities as required.

5. Budgeting and Cost Control

• Budget Management: Develop and manage the cleaning department’s budget, including labor costs, equipment procurement, and cleaning supplies.
• Cost Optimization: Monitor operational costs and implement strategies to improve cost efficiency without compromising service quality.
• Procurement Management: Oversee the procurement and maintenance of cleaning supplies, tools, and equipment, ensuring cost-effective purchasing and proper stock levels.

6. Client and Contract Management

• Client Liaison: Act as the primary point of contact for clients, ensuring they are kept informed of service schedules, any changes, and resolving any issues that arise.
• Contract Negotiation and Renewal: Negotiate service contracts with clients, renew existing contracts, and manage any changes to terms or services as needed.
• Service Agreements: Ensure that service agreements and contracts align with the company’s standards, including the scope of services, schedules, and pricing.

7. Data and Reporting

• Report Generation: Prepare and present regular reports on operational performance, client satisfaction, staff performance, and financial metrics to senior management.
• Record Keeping: Maintain accurate and up-to-date records of cleaning schedules, client preferences, supplies usage, and incidents.
• Performance Metrics: Track and report on key performance indicators (KPIs), such as cleaning quality, employee productivity, client retention, and budget adherence.

8. Business Development and Growth

• Market Research: Stay informed on industry trends, new cleaning technologies, and sustainability practices, and incorporate these into the company's operations where applicable.
• Client Acquisition: Work with the sales and marketing teams to secure new business and expand the client base, ensuring a steady growth of the company’s cleaning operations.
• Service Innovation: Identify opportunities for new service offerings, such as eco-friendly cleaning solutions or specialized cleaning for specific industries, and implement them to stay competitive in the market.

9. Environmental Sustainability

• Sustainability Practices: Develop and implement environmentally friendly cleaning practices, such as the use of green cleaning products, waste reduction strategies, and energy-efficient equipment.
• Compliance with Environmental Regulations: Ensure that cleaning operations adhere to Singapore’s environmental regulations regarding waste disposal, chemical usage, and pollution control.

10. Crisis Management and Problem Resolution

• Addressing Client Complaints: Handle and resolve client complaints or service disruptions promptly and professionally, ensuring customer satisfaction is maintained.
• Incident Management: Respond effectively to emergencies or unexpected challenges, such as large-scale cleaning projects or staffing shortages, ensuring business continuity.

Skills and Qualifications:

• Experience: Typically requires 5+ years of experience in operations or cleaning management, with a proven track record in leadership and operational excellence.
• Leadership: Strong leadership and team management skills are essential to guide diverse teams and ensure the success of cleaning operations.
• Financial Acumen: Experience in budgeting, cost control, and financial planning for operations.
• Problem-Solving: Ability to identify operational inefficiencies and develop effective solutions.
• Communication: Excellent verbal and written communication skills to interact with clients, staff, and senior management.
• Knowledge of Industry Standards: Familiarity with local regulations in Singapore related to cleaning, health and safety, and environmental policies.
• Technology Proficiency: Comfort with using software for scheduling, reporting, inventory management, and performance tracking.

Industry-Specific Requirements:

• Certifications: Professional certifications such as those from the Institute of Cleaning and Restoration Certification (ICRC) or other industry-standard credentials can be advantageous.
• Workplace Safety: Knowledge of Singapore’s Workplace Safety and Health (WSH) Act and other relevant health and safety legislation is essential.
• Language Skills: Proficiency in English is required, and knowledge of additional languages such as Mandarin can be beneficial when dealing with a diverse client base.

Roles & Responsibilities

Operation Manager

• Handles day to day deployment
• Conduct meeting with client
• Cover security post when requested
• Conduct Security Audits
• Irregular working hours
• Must be able to lead a team of 50 security officers and possibly, above.
• Strongly encouraged to have your own vehicle
• With PLRD licence (Security Supervisor Rank)

Job Summary:

We are looking for a dynamic and experienced HR Coordinatorto lead and manage the HR operations in our Singapore office. The ideal candidate will focus on executing operational HR strategies and initiatives that support the business's goals. This includes overseeing employee lifecycle processes, ensuring compliance with local employment regulations and driving HR process improvements. You will work closely with the regional HR team and business leaders to create an efficient, engaging, and productive work environment.

Key Responsibilities:

Work Pass Management:

• Process and manage work pass applications (Employment Pass, S Pass, Work Permit, Dependant Pass, etc.) for foreign employees.
• Ensure timely renewal, cancellation, and updating of work pass details in compliance with Ministry of Manpower (MOM) regulations.
• Act as the primary contact for all work pass-related inquiries from employees and relevant authorities.
• Keep up to date with changes to work pass regulations and ensure the company remains compliant.

OFWAS (Online Foreign Workers Address Service):

• Administer the OFWAS process for foreign workers, ensuring accurate and timely updates to their residential addresses in the MOM system.
• Assist employees in registering and updating their address information via the OFWAS portal.
• Ensure that all foreign worker address-related requirements are met and in compliance with MOM guidelines.

MWOC (Migrant Worker Onboarding Centre):

• Coordinate the onboarding process for migrant workers through the MWOC, ensuring that all workers complete the mandatory onboarding requirements.
• Provide guidance to migrant workers regarding the necessary documentation and steps for onboarding at the MWOC.
• Ensure that all migrant workers' onboarding documents are processed, and related data is uploaded to the MOM portal.

Training Certificates Upload:

• Assist employees in ensuring that required training certificates (such as safety and compliance training) are obtained and correctly uploaded to the MOM portal.
• Ensure compliance with MOM requirements related to training and certifications for foreign workers.
• Track employee training records to ensure that all certifications are up-to-date and uploaded within the required timelines.

General HR Coordination:

• Assist with employee onboarding, ensuring all documentation (contracts, medical checks, and identification documents) is verified and processed.
• Managed foreign workers' related matters such as security bonds, OFWAS, PCP, and air ticket bookings.
• Provide administrative support to the HR team in handling employee queries and ensuring smooth day-to-day HR operations.

Compliance and Reporting:

• Ensure the company’s HR practices comply with the Employment Act, MOM regulations, and other relevant laws.
• Prepare and submit necessary compliance reports to MOM and other relevant authorities as needed.
• Support in internal audits, ensuring all records related to work passes, OFWAS, MWOC, and training certificates are up-to-date and complete.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or related field.
• Minimum 5 years of HR experience, with a focus on HR operations.
• Strong knowledge of Singapore labour laws and MOM regulations.
• Excellent communication and interpersonal skills.
• Analytical and problem-solving abilities, with a focus on continuous improvement.
• Ability to work in a fast-paced environment, manage multiple tasks, and meet tight deadlines.
• Demonstrated ability to maintain confidentiality and handle sensitive information.

about the company

Our Client is a global bank with a far-reaching international network. The company prides themselves on providing an extensive and comprehensive range of products and financial services to customers worldwide.

about the job

• Oversees and supports daily processes for derivatives trading, including trade processing, trade capture and static data setup for the local market (SGX), affiliates and third-party clearers.
• Performs position management and cash reconciliations
• Works with relevant stakeholders to resolve breaks and exceptions, identifying root causes of issues.
• Identifies opportunities for process automation and proposes enhancements.
• Handles regulatory reporting as required.

skills and experience required

• Min. Bachelor Degree in Banking & Finance or relevant discipline
• > 3 years of experience in similar capacity
• Possesses strong knowledge of local regulations, analytical skills and a keen eye for data and process management.
• Demonstrates problem-solving abilities, identifies automation opportunities and seeks continuous improvement in workflow and professional skills.
• Independent, Meticulous and able to multitask

To apply online please use the 'apply' function
Krystal Kwah (EA: 94C3609/ R22104933)

• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too

Company Industry:

• Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

About the job

We are an established leading Asian Investment firm with over USD4bn assets under management. We are looking to hire a Senior Analyst, Fund Operations to be based in Singapore, reporting to the Head of Operations to oversee the end-to-end Fund Operation matters of the firm.

Key Responsibilities:

• Perform cash/securities/trade reconciliation and NAV accounting
• Review invoices, and process monthly fund expense payments
• Assist in managing and tracking of client subscription and redemption processes
• Assist in trade lifecycle management when needed
• Liaise with auditors, fund administrators, tax agents and lawyers on all finance and operational matters
• Assist with management, client and regulatory reporting

Requirements:

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum 3 years of experience working in fund operations within a hedge fund or fund accounting with a fund administrator.
• Strong work ethic, meticulous, ability to multi-task effectively, solid organizational and time management skills in a fast-paced environment

If you are interested, apply online today. We regret to inform that only suitable candidates will be contacted for further discussion. All data will be used for recruitment purposes only.

oversees the coordinating, managing and reporting of all domestic shipments (within the same country) and international inbound/outbound shipments of products.responsible for tracking shipments, managing inventory levels, and negotiating with freight carriers to ensure timely and cost-effective delivery. In addition, they resolve delivery-related customer service issues and ensure that logistics processes comply with applicable regulations.

Job Responsibilities:

1. Manage service provider performance assessments.
2. Oversee service quality management.
3. Conduct research on business policies and information.
4. Implement and manage business policies and marketing activities.
5. Manage after-sales channels, including ensuring the implementation and updating of store standards.
6. Develop and manage third-party service providers.
7. Facilitate the signing of after-sales service agreements with service providers.
8. Develop and manage the collection and recycling of used batteries.

Requirements:

• Minimum Bachelor’s degree preferably in marketing or project management.
• At least 2 years of experience in after-sales operations management or related work at an OEM or automotive importer.
• Strong service awareness and communication/coordinating skills.